Partner with vetted design companies to capture and connect audiences through compelling visuals. Our directory features top design companies that guarantee conversion-focused graphic designs, websites, marketing collateral, and videos.

Best Design Companies

296 Companies - Rankings updated: August 19, 2026

Every design agency on DesignRush meets evaluation criteria around expertise and client feedback to empower informed choices. Some listings may be paid.

  • Independent award-winning strategic brand, design and creative services studio

    Since 2008, Creatik has partnered with businesses to craft brands that stand out with clarity, consistency and impact. As a strategic design partner we build the ecosystems that keep them delivering across every touchpoint and give our clients the presence and momentum to succeed...

    Location
    Sutherland, Australia
    Number of Employees
    Under 49
    Portfolios Count
    1 Project Listed
  • Empowering Business Through Tech

    BitCodeSolution boosts your business with super-smart software solutions, business marketing, making innovation and growth a breeze. Were not just any software folks, were here to customize services that fit your unique needs...

    Location
    Temecula, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Welcome to Bellman Agency - the home of branding, graphic design and content.

    We are a full-service branding and graphic design agency based in Melbourne, serving Australia. We offer everything from unique brand design, custom brand strategy and highly engaging branded content and beautiful graphic design for all your companys needs...

    Location
    Hawthorn, Australia
    Number of Employees
    Under 49
    Portfolios Count
    4 Projects Listed
  • Top Rated Digital Marketing Agency

    DigiPro solution is Uk based registered Digital Marketing and design agency. Providing world wide marketing and website development services...

    Location
    London, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
  • We help businesses create meaningful brand identities & grow through digital marketing.

    Undoubt Studio is a design & digital marketing agency that help businesses dominate the online marketplace. Our services include logo & branding design, website design, eCommerce development, digital marketing & SEO...

    Location
    Puchong, Malaysia
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Strategic creativity. Designed for growth.

    Pugo Design Studio is a strategic design partner for business owners and marketing professionals who need reliable, high-quality branding and marketing design support. We combine strong design fundamentals, brand and marketing expertise, and a collaborative approach to deliver work that helps businesses move...

    Location
    Liloan, Philippines
    Number of Employees
    Under 49
    Average Hourly Rate
    $45/hr
    Portfolios Count
    3 Projects Listed
  • Empowering Brands through Strategic Brilliance

    CR8 Consultancy is a leading branding strategy firm, offering creative digital solutions to ambitious companies seeking to enhance their brand presence. With a focus on user experience and strategic brilliance, we navigate underlying issues and deliver tailored solutions...

    Location
    Selangor, Malaysia
    Number of Employees
    Under 49
    Average Hourly Rate
    $400/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • A digital page is a digital future

    We are a team of professional designers, developers, marketers and IT specialists who combine their knowledge and expertise to create exceptional designs and strategies, tailored to your business needs and requirements...

    Location
    Nairobi, Kenya
    Number of Employees
    Under 49
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed
  • A Branding & Design Agency

    *Out of House helps clients to develop both new and existing brands. Working collaboratively to find intelligent approaches that will strike a chord with prospects, clients, staff and stakeholders...

    Location
    Cambridge, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $85/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    1 Project Listed
  • We transform ideas into digital solutions that work.

    Happy Brain is a digital agency based in Verona, offering the perfect partnership for businesses and professionals aiming to excel in the digital space. We specialize in digital strategy, design, and development, crafting personalized experiences that seamlessly combine creativity and technology...

    Location
    Verona, Italy
    Number of Employees
    Under 49
    Portfolios Count
    1 Project Listed
  • Strategic Identity Designer

    I am a Strategic Identity Designer - helping founder-led businesses close the gap between how good they are and how they show up to the world through branding, design and marketing services. This is a strategic brand design studio who believes great design should be easy to implement and work for the client...

    Location
    Sâncraiu de Mureș, Romania
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • Web Design-Driven Marketing Since 1997

    Award-Winning Web Design, Branding & Digital Marketing Agency in the DMV. At ImageWorks Creative, we help businesses in Maryland, Northern Virginia, Washington DCand nationwidestand out, connect, and grow...

    Location
    Ashburn, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $175/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • Expert marketing. On the spot.

    Brandspot Inc. is a full-service marketing agency helping brands stand out and grow with purpose. From strategy and branding to digital ads, content, and web design we craft custom marketing solutions that drive real results. Were not just another agency; were your hands on partner for smart, creative, and...

    Location
    Ottawa, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
  • Your Partner In Your Business

    Studio Kipo is a design, development and digital agency located in Sofia, Bulgaria. Because of recommendations from companies like yours, we've been here for 18 years...

    Location
    Sofia, Bulgaria
    Number of Employees
    Under 49
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $1,000 - $10,000
  • Craft With Better Solutions.

    Welcome to Evoquesys, a premier digital agency specializing in graphic UI/UX design, website development, eCommerce solutions, and comprehensive digital marketing services. With a team of talented professionals, we strive to deliver exceptional results that elevate your brand and drive business growth...

    Location
    Bhubaneswar, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    12 Projects Listed
  • Transforming Health Journeys with Innovative Industrial Design Solutions

    Karten Design (K:D) is an industrial product design company that has been operating for 35 years. We specialize in medical devices and digital health innovations, creating experiences that combine technology with a human touch...

    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $160/hr
    Minimal Budget
    $50,000 & Up
    Portfolios Count
    5 Projects Listed
  • Branding From The Inside Out

    Giftbox Creative provides Brand Strategy, Logo Design, Brand Identity Design, and Marketing. Serving Georgia Small Businesses, Restaurants, Realtors, Nonprofits, Bars, Advertising Agencies, Chiropractors, Coffee Shops, Dentists, and Doctors. FREE — Website Audit. Just Download and Print. (ask how)...

    Location
    Cumming, Georgia
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed
  • We live and breathe creativity.

    We devise unique digital solutions for unique projects, using web design, graphic design, online marketing and a great passion for our work to support you and make a difference for you and your brand...

    Location
    Cumana, Venezuela
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Portfolios Count
    4 Projects Listed
  • We create brands, We build identity.

    At Clyck, we specialize in assisting businesses and individuals in the creation and cultivation of their brands, while also guiding established brands in shaping their identities. Our comprehensive services encompass brand development, identity building, and strategic guidance to ensure lasting and impactful...

    Location
    Rosario, Argentina
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed
  • Where Powerful Pixels Drive Digital Impact

    We are a team of forward-thinking creatives, engineers, and strategists. We take the time to identify the present and future needs of your business, and then perfectly craft a space that will effectively transform your business into the digital tomorrow as seamlessly as possible...

    Location
    Johannesburg, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Transparent Pricing Fast Delivery Ongoing Support

    software and web development agency specializing in modern websites, custom applications, automation, and technical SEO. We help businesses build faster, scale smarter, and create digital experiences that drive real results...

    Location
    Davao City, Philippines
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Serving Businesses Across All Industries

    Laguna Digital provides comprehensive printing, design, and marketing services powered by the latest technology. They support businesses across various industries with modern, end-to-end solutions tailored to their needs...

    Location
    Miami, Florida
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $50,000 & Up
  • Your vision, Our Design - Looped Together!

    Ohio-based web design agency offering a comprehensive suite of internet related services to help elevate your brand. From design to hosting, we have you covered with everything you need to make your brand stand out from the competition...

    Location
    Cincinnati, Ohio
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed
  • Were an innovative, website design and marketing agency.

    Were an innovative Website Design and Digital Marketing team based in Essex, specialising in Website Design, Search Engine Optimisation (SEO), and Google AdWords (PPC)...

    Location
    Basildon, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • Dream, Design, Realise

    Since 2007, we have been delivering a full design agency service to clients across many industries. Whatever your business goals or creative requirements, we can turn your ideas into a reality. Discover flexibility and results that stretch beyond expectations...

    Location
    Matlock, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $90/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • zeropoint7 Studio is an award-winning studio crafting elevated brand identities and memorable experiences for ambitious startups, compassionate nonprofits, and established corporations with annual revenues exceeding $7+ million...

    Location
    Montgomery, Alabama
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Empowering businesses with innovative IT solutions.

    ImpexSoft IT Company is a premier provider of comprehensive digital solutions, dedicated to delivering exceptional service and innovative solution...

    Location
    Tashkent, Uzbekistan
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • UX Strategy & Content Design Services

    India Stone Creative is a Toronto-based UX agency offering UX strategy, UX content writing, and UX design for startups, B2B software companies, and marketing agencies across Canada...

    Location
    Toronto, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $90/hr
    Minimal Budget
    $10,000 - $25,000
  • Digital Marketing Studio | Webflow Development | Social Media Campaigns | Branding | UI Design

    Its not always about the how but the why. We help businesses thrive in a digital world, creating brands, websites, strategies and campaigns that work...

    Location
    Bristol, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • We are a Creative Development Agency & Consultancy.

    We don't just build apps, we build app companies. Our CA-based team of entrepreneurs, innovators, and visionaries partner with new Founders and business owners to design, develop, & launch apps that solve real problems, and avoid the costly missteps most startups make. Got an idea? Let's chat...

    Location
    Irvine, California
    Number of Employees
    Under 49
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed
  • We Create Connections between Companies and their Ideal Customers.

    Our primary aim centers on enhancing the relevance, visibility, and conversion rates for our clients through the implementation of comprehensive digital strategies. Our agency specializes in the domains of digital marketing, advertising strategies, and brand identity development. We collaborate closely with...

    Location
    São Bernardo do Campo, Brazil
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • We build equity-rich websites that multiply your traffic, increase conversion and win more business.

    Australia's leading web design team in offering Affordable, Fast, Custom, Quality Websites Locally Designed and Built. We give our clients security that their investment to their biggest digital asset will create an impact by exceeding expectations and offering services that bring 10x a return of investment...

    Location
    Bundoora, Australia
    Number of Employees
    Under 49
    Average Hourly Rate
    $220/hr
    Minimal Budget
    $1,000 - $10,000
  • Pretty. Powerful.

    We harness the power of consistent creativity and 20 years of industry experience to break through cookie-cutter design and create fresh and relevant websites and memorable, visceral graphic design...

    Location
    Toronto, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    Under $1,000
  • Unlock Your Potential.

    YF Agency combines strategic branding and creative production to craft impactful solutions that elevate brands. From defining identities and producing engaging visuals to driving results with digital campaigns, we bring bold ideas to life. Whether you need a brand refresh, compelling content, or optimized...

    Location
    Tokyo, Japan
    Number of Employees
    Under 49
    Average Hourly Rate
    $250/hr
    Minimal Budget
    $50,000 & Up
    Portfolios Count
    1 Project Listed
  • Making Your Brand Reach The Stars

    Lodes Studio is an award-winning Brazilian creative agency built at the intersection of creativity, strategy, and technology. We transform ideas into original visual narratives, crafting bold brand identities, immersive experiences, and campaigns that connect brands with people in unforgettable ways...

    Location
    Sao Paulo, Brazil
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Chemistry for Great Marketing and Design

    Alchemi Design is a full service graphic design and marketing company located in the Annapolis, Maryland area. We are committed to our clients and passionate for creative content branding...

    Location
    Arnold, Maryland
    Number of Employees
    Under 49
  • Fusion of Creativity: Where Branding Meets Web Design

    At Cooperata, we help small businesses achieve growth and success in the online landscape. With a comprehensive approach, we offer web design solutions and strategic digital marketing expertise to maximize your online presence...

    Location
    Fishers, Indiana
    Number of Employees
    Under 49
    Average Hourly Rate
    $110/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • We are brand storytellers for B2B, B2C, products, non-profits and creatives.

    What is your company's objectives and who are the clients it needs to serve? The correct brand story bring two answers together. That's where Absolute Designers comes in. We've been telling brand stories for almost two decades. Whether professionals trying to improve their position in their local market to...

    Location
    Haddon Township, New Jersey
    Number of Employees
    Under 49
    Average Hourly Rate
    $95/hr
    Minimal Budget
    $1,000 - $10,000
  • Wisely developed SEO packages for any business model.

    Lagom [ˈlɑ̂ːɡɔm] - "not too much and not too little - just right" (Sweden). Our SEO and Google Ads services help businesses to be discovered by customers, bringing targeted traffic to business websites that generates sales and leads...

    Location
    Spartanburg, South Carolina
    Number of Employees
    Under 49
    Average Hourly Rate
    $40/hr
    Minimal Budget
    $1,000 - $10,000
  • Clarity Before Volume Meaning Before Noise

    UNCOLR® stands for design that begins before color. Design arises from structure and meaning not from spontaneous form or pure aesthetics. As a design agency, UNCOLR® makes visible what really matters and creates clarity where distractions arise...

    Location
    Vienna, Austria
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    Under $1,000
  • Transforming ideas into reality

    Product Innov is a one-stop shop for transforming ideas into market-ready products, offering services from concept design and 3D visualization to prototyping, manufacturing, marketing and sales support...

    Location
    Miami, Florida
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Engineering Visually Simplified

    Tridum VISTA 360 provides visualization services to capital equipment manufacturers, engineering firms, and industrial technology companies. Its work includes the development of 3D product visualizations, technical explainer animations, digital twin representations, and interactive product experiences...

    Location
    Philadelphia, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $59/hr
    Minimal Budget
    $10,000 - $25,000
  • Discover unparalleled UI/UX design with us, your final destination.

    Onerity is a product-consulting and UI/UX design studio with offices in Cupertino, California and Ho Chi Minh City, Vietnam. It specializes in product consulting, user interface and experience (UI/UX) design, branding, and creative digital graphics. Onerity helps businesses transform ideas into intuitive...

    Location
    Cupertino, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
  • With Smart Owl Info Systems, you get every online marketing solution you need, all in one nest.

    We're the wise owls of the web design world. Our team of savvy web designers and developers is passionate about crafting beautiful, functional websites that drive business success. We don't just think outside the box; we live there, ready to tackle any challenge that comes our way...

    Location
    Delhi, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed
  • Your Digital Future

    Massimo Creative is a 360° digital agency that combines design, strategy, and technology to help brands grow and thrive in the digital world. By managing every stage of a brands journey from concept to execution the agency delivers tailored solutions that strengthen brand identity, increase visibility, and...

    Location
    Fatih, Turkey
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    1 Project Listed
  • [PURE] Marketing is a full-service digital agency based in Zurich, focused on simplifying marketing by distilling it down to what truly matters your core message. With over 18 years of experience, the agency helps businesses increase visibility, attract more customers, and achieve measurable growth through...

    Location
    Bassersdorf, Switzerland
    Number of Employees
    Under 49
    Average Hourly Rate
    $90/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Your Partner in Digital Success

    Zanacco Digital are a London based Web Design Agency | We design and build fast, SEO ready websites for small businesses accross the UK. No large upfront costs, just a simple monthly subscription...

    Location
    Harefield, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Better Brands

    BRND® Consulting is a strategic branding agency dedicated to building and transforming brands for innovative companies. Our approach focuses on empowering businesses, enabling them to differentiate themselves and reach their desired success...

    Location
    Maracaibo, Venezuela
    Number of Employees
    Under 49
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    1 Project Listed
  • You Dream It. We Build It.

    Get a great website at a great value. Get a free quote in minutes...

    Location
    Lee's Summit, Missouri
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

Frequently Asked Questions About Design Agencies

What services do design companies offer?

They offer a mix of branding, digital product design, and creative services to help businesses build recognizable brands and user-friendly digital experiences, often combining graphic design, digital marketing support, and content creation. 

Core services include:

  • Branding and brand identity: Creating logos, visual identity systems, brand guidelines, typography, and messaging frameworks. These services are widely used because a consistent brand presentation can increase revenue by up to 23%, according to marketing research cited in design industry reports.
  • Web design and web development: Building responsive website design, landing pages, eCommerce design, and front-end implementation, often supporting broader digital marketing and content marketing strategies.
  • UX (user experience) and UI (user interface) design: Usually accounts for 60-70% of agency offerings, according to many design agencies' insights. UX/UI design focuses on usability, research, and interface design for digital products such as websites, SaaS platforms, and mobile apps. Agencies handle user research, wireframes, prototypes, usability testing, and final UI designs, often applying innovative design approaches to improve usability and engagement.
  • Product and app design: Creating digital products such as mobile apps, SaaS platforms, and dashboards that combine UX research, interaction design, and prototyping before development.
  • Graphic design and marketing design: Producing marketing and communication assets, such as social media visuals, advertising creatives, packaging design, presentations, and editorial design, to support brand campaigns.
  • Design strategy and research: Providing strategic services such as design thinking workshops, product discovery, customer journey mapping, and innovation consulting to align design decisions with business goals. Some agencies apply concentric design principles, focusing on aligning user needs, brand identity, and product functionality around a unified experience.

How much do design services cost?

Design agency pricing varies by scope, seniority, and market, but most agencies sell work in three common ways: fixed project fees, hourly/day rates, or monthly retainers.

Most design companies charge $75-$250 per hour, while full projects typically range from $5,000 for small branding work to $100,000+ for complex digital product or website design projects.

In the United States and other high-cost markets, design agencies typically charge:

  • $100-$250/hr. for UX/UI and product design specialists. 
  • $75-$200/hr. for general graphic design or digital design agency services. 

Regional averages for UX/UI design in North America often range from $50 to $200/hr, depending on expertise and specialization.  

Branding and brand identity

  • Basic brand identity packages: $5,000-$25,000 for logo design, typography systems, color palettes, and brand guidelines. 
  • More comprehensive brand design projects can range from $ 5,000 to $30,000+, depending on the strategy work and deliverables.  

Website design

  • Smaller website design projects: $3,000-$20,000+, depending on the number of pages and customization. 
  • Full website redesign projects typically cost $10,000-$200,000+, especially for large or enterprise websites.

UX/UI design projects generally start around $10,000 and can exceed $100,000 for complex products or SaaS platforms.

How long does a typical design project take?

The timeline of a design project depends on the type of service, project complexity, and the speed of feedback. Still, most professional design firm projects take between 6 weeks and 6 months from kickoff to final delivery.  

  • Branding projects: 4-12 weeks, including research, strategy, and visual identity; larger rebranding solutions can extend to 3-6 months or more, depending on stakeholder involvement and deliverables.
  • Website design: 8-20 weeks to design and launch a website
  • UX/UI and product design: 2-6 months

Complex digital products, enterprise websites, or large-scale rebrands can extend timelines to 6 months or longer. 

What’s the difference between branding, UX design, and product design?

Branding, UX design, and product design are closely related but focus on different layers of how a business creates and delivers value to customers. 

  Branding UX design Product design
Focus Creating a recognizable identity and emotional connection with customers. It includes logos, colors, typography, messaging, tone of voice, and brand guidelines Making digital products easy, efficient, and enjoyable to use. UX designers optimize user experience through research, testing, and design iterations.  Designing the entire product, from defining the problem to launching and improving the solution. 
Deliverables
  • Logo design and visual identity system 
  • Brand strategy and positioning 
  • Brand guidelines and messaging 
  • Marketing and communication design 
  • User research and interviews 
  • Customer journey mapping
  • Wireframes and prototypes
  • Usability testing and optimization 
  • Product discovery and problem definition
  • Feature planning and prioritization 
  • UX/UI design and prototyping
  • Aligning user needs with business goals 

How can I evaluate the quality of a design agency's work?

The best design companies demonstrate measurable business impact, strong design processes, and proven results across multiple projects. 

  • Review the agency's portfolio and case studies to look for design projects that delivered measurable outcomes such as 25% higher conversion rates or 35% growth in daily active users after UX improvements. 
  • Evaluate usability and user experience metrics, such as task completion rates that improve from 50% to 90%, time needed to complete key actions, customer satisfaction scores, and reduction in support tickets or errors.  
  • Assess the agency's design process and research approach, check whether it includes stages like discovery and research, user interviews and insights, wireframes and prototypes, usability testing, and iteration and optimization. 
  • Evaluate companies based on how well their work contributes to revenue growth, customer retention, or operational efficiency. 

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