Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.
Digital24, a full-service digital marketing agency, helps businesses go online & achieve their goals. Our comprehensive services incl. website design, SEO, social media, email marketing, PPC advertising & more. We make sure you'll be seen online...
As a team of Amazon, Walmart and Shopify experts, our vision are to assist you with a combination of technology and services and drive visibility, revenue and profitability in your online sales.Seller Drive is a one stop ecommerce solutions for a complete account management with creative graphics, effective...
ImageDPI Graphics is a Leading Website Design Agency, SEO Agency, and Creative Design Agency working in different states of the United States. Our Web and Graphic Design services aim is to provide our clients with solid and creative solutions that achieve successful business marketing campaigns...
Digital Marketing Strategy. Inspired by Real Data. Tailored to Your Brand.
Digital Marketing Strategy. Inspired by Real Data. Tailored to Your Brand.
Publish Today Media deploys some of the most advanced digital marketing strategies and Ad Tech platforms available today. We help you achieve your company's marketing goals using 'Full Funnel' marketing techniques that ID & find your ideal prospects, create awareness, and provide all the messaging touchpoints...
We are a digital transformation company committed to accelerating your project's growth both in the short term and long term. Partner with us to seamlessly integrate business strategy, user experience, and cutting-edge technology, all in one place. Our success is defined by your conversion rates and business...
Cubex Design is a London-based creative digital agency that brings brand stories to life through award-winning design, combining bold visuals with strategic thinking to elevate businesses...
Emizen Tech is an acclaimed IT organization that specializes in delivering top-of-the-line e-commerce solutions to various industry verticals. Our core areas of expertise are hybrid app development, CakePHP, and finance app development. Our team of technically outstanding and highly experienced e-commerce...
Serbyte Web Design & Development builds custom websites that function as growth systems, combining web design, Next.js development, SEO, analytics, lead capture, and automation to help businesses turn traffic into leads and sales...
Creative Design Solutions for Entrepreneurs and Their Businesses
Creative Design Solutions for Entrepreneurs and Their Businesses
Design Musketeer LLC is a full-service graphic design agency, providing a spectrum of services encompassing logo creation to website development. Distinguished by their emphasis on precision, punctuality, and cost-effectiveness, they are dedicated to delivering high-quality, customized design solutions that...
ORAMAD specializes in crafting aesthetically pleasing and efficient digital assets that enhance the effectiveness of our meticulously optimized advertising campaigns, resulting in a significant return on investment for our clients. Additionally, our passion extends to the realm of packaging design, branding...
We are a well experienced web development company. We specialize in Web Development (Custom or Template Solutions) / Web Application Development / Brand Identity Development / Mobile Application Development.Facts: 3+ Years in Business / 80+ Projects Completed / Clients in over 6 Countries...
Strategic Digital Solutions Built for Businesses That Take Growth Seriously
Strategic Digital Solutions Built for Businesses That Take Growth Seriously
Parmagito Digital Services is a digital agency with proven experience delivering high-quality websites and digital solutions for businesses across multiple markets. We have worked on hundreds of websites, helping brands transition from basic online presence to structured, growth-focused digital...
We are certified Magento/Adobe Commerce experts — Design, development, new site build, training, support, and debugging. We do everything Magento/Adobe Commerce...
Based in Boston, MA, our agency of digital marketing experts provide website design, lead generation, SEM, email marketing, social media, creative services and technology integration. We specialize in working with clients in travel & tourism, healthcare, & technology sectors to grow their business, build...
End Point was founded in New York City in 1995 as a full-service software consultancy. Today, we maintain a robust consulting practice offering application development, custom e-commerce, cloud hosting, and more...
We pride ourselves in delivering only the best in website design, SEO, branding, graphic design and more; all under one roof. Creative Web Designs was built with the goal of providing every business whether large or small a visually appealing first impression for their customers that they will love. We have...
A Kenyan based web design, development and marketing agency that fully integrates design, web technology and marketing to produce high-performance websites and digital touch-points for businesses...
Digital Marketing for Independent & Boutique Hotels.
Digital Marketing for Independent & Boutique Hotels.
Our goal is to bridge the gaps between Revenue Management and Digital Marketing in the hospitality industry. We focus on understanding the hotel business channel mix from revenue channels as well as marketing channels, to put together a marketing media plan. Digital marketing is not one-size-fit-all, it needs...
Distinctive BigCommerce Web Design, Crafted for Ecommerce Excellence
Distinctive BigCommerce Web Design, Crafted for Ecommerce Excellence
Diztinct, established in 2004, is a leading ecommerce design and development company. We started with custom eBay Store designs, even winning eBay's Best Looking Store award for our work with Grapevinehill. Today, Diztinct specializes in BigCommerce web design, along with services for Shopify and Magento...
For over twenty years, Netgen has been delivering cost-effective personalized software solutions to its clients. Our skilled team has collaborated with various specialists in diverse sectors, and we take pride in our ability to comprehend a company's distinct requirements and build tailored software that...
Founded in 2008, SoftTeco has evolved from a mobile app agency into a full-cycle software engineering company delivering web and mobile solutions. We apply AI-augmented development to improve speed, quality and cost efficiency, offering strong expertise and reliable partnership...
Crafting Digital Products: Future-Proofing Innovation.
Crafting Digital Products: Future-Proofing Innovation.
At Fourmeta, we're a full-cycle digital agency with expertise in eCommerce, particularly as a Shopify Plus partner. We're here to elevate your business with tailored website solutions, comprehensive marketing strategies, and SEO to ensure your store's success...
At Magora, we transform your digital dreams into reality. Our innovative solutions blend cutting-edge technology with creative expertise to deliver bespoke software and mobile applications tailored to your unique needs...
Your Enterprise-Ready Partner in Apps, AI and Digital Transformation.
Your Enterprise-Ready Partner in Apps, AI and Digital Transformation.
Apptage, based in South Jordan, Utah, delivers end-to-end solutions in mobile apps, game dev, web dev, custom software, AI, e-commerce, cloud & data consulting and enterprise solutions helping businesses innovate faster, operate smarter and scale without limits...
Marketing 1on1 is one of the best internet marketing companies with extensive digital marketing expertise that offers cutting-edge website marketing services to businesses of all sizes...
Roehler.nrw offers professional WordPress web design services tailored to create visually appealing, user-friendly, and SEO-optimized websites for businesses and individuals in the NRW region...
Empowering brands with unparalleled e-commerce excellence for online success!
Empowering brands with unparalleled e-commerce excellence for online success!
With 32 official Adobe Commerce certifications and recognition as an Adobe Solution Partner, our development team ensures expertise and a commitment to excellence you can rely on.Profstep Agency, is a full-cycle development company delivering best-in-class Adobe Commerce solutions to B2B and B2C c...
Web Design, Branding and Lead Generation Agency. Helping Brands Grow.
Web Design, Branding and Lead Generation Agency. Helping Brands Grow.
We're Otelli. A bold digital agency based in Northampton, UK. Innovative. Committed. Passionate. We help SMEs grow fast with digital strategies that deliver real ROI. From branding and web design to video, animation, and lead generation we bring creative firepower that gets results...
Miracuves is a global technology partner for founders and enterprises who want to move fast without compromising on quality. Since 2010, weve published 3,900+ mobile applications and deployed for 6,000+ clients worldwide across web, mobile, SaaS, and enterprise platforms...
Cyber Promotion, a design agency, specializes in crafting bespoke websites tailored to your business preferences. Our team of skilled developers and programmers ensures your vision is brought to life with compelling content. With the array of offerings available through Cyber Promotion, your website will...
We are hackers, designers, AI artists, and writers who make everything impossible, Almost Impossible
We are hackers, designers, AI artists, and writers who make everything impossible, Almost Impossible
Almost Impossible is a Dubai-based creative innovation agency uniting strategy, design, digital, and activation. Since 2016, we've helped brands including Warner Bros., Nestlé, TikTok, Samsonite, Holiday Inn, Aramex, Mashreq and Emirates NBD create work impossible to ignore...
Approlabs helps global brands turn their ideas into scalable solutions by leveraging the power of technology. Fueling innovation through the delivery of 50+ next-gen app launches for startups and enterprises...
We offer cutting edge implementation solutions and software products that are powerfully built, reliable, and fully compliant with industry standards...
Salvatierra Digital is a technology studio focused on custom software development, AI automation, and visibility in conversational engines like ChatGPT and Gemini. We build applications, platforms, and digital products designed to scale and solve real business problems. We work with companies looking to go...
Crafting Your Vision: Personalized BigCommerce Web Design
Crafting Your Vision: Personalized BigCommerce Web Design
Frooition is a BigCommerce web design and development agency that takes a personalized approach to create your perfect ecommerce store. We work closely with you to understand your business needs and customer journey...
Nettechnocrats is one of the fastest-growing digital marketing agencies listed in Top Leading Marketing and Advertising Agencies in India 2019. Nettechnocrats offers best-in-class Search Engine Optimization(SEO), Social Media Optimization (SMO), Search Engine Marketing (SEM), Social Media Marketing(SMM)...
VerifiedVerified by the DesignRush team for authenticity and credibility.
Full-Service Amazon Agency for PPC, SEO & Account Management
Full-Service Amazon Agency for PPC, SEO & Account Management
Olifant Digital is a full-service Amazon agency and Amazon PPC agency for established brands that want profitable growth managed entirely by senior Amazon specialists with 7+ years of experience, with no work delegated below senior level...
Bellosoft is a global software development agency helping businesses scale through custom solutions in web, mobile, AI, and cloud technologies. With a focus on innovation, agility, and measurable results, we partner with startups and enterprises in the US, UK, and Europe to deliver reliable products and...
Success in BigCommerce Web Design with Real-World Expertise
Success in BigCommerce Web Design with Real-World Expertise
MAK Digital Design brings a wealth of knowledge and expertise in BigCommerce web design. Drawing on our team's experience with running successful eCommerce businesses and working with top-tier enterprise-level providers, we stay ahead of the latest industry trends and strategies...
Magecom helps online businesses thrive and develop. We are an agency with 9+ years of expertise in ecommerce, Magento/Adobe, Shopify, and Shopware partners...
Experts in digital marketing, digital transformation and web design in Barcelona. We connect brands and consumers with digital products and services...
We help businesses & brands move online, get more visibility, more leads, boost, & grow sales.
We help businesses & brands move online, get more visibility, more leads, boost, & grow sales.
We build brands. Our aim is to help businesses and brands move online, get more visibility, more leads, boost, and grow their sales through conversions with innovative solutions. We believe you should experience affordable Web Design & Development, SEO, Online Branding, Pay Per Click Advertising, & Internet...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals