Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.
We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.
The Number 1 eCommerce Consultant as Selected by DesignRush is...
Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts
1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.
1Digital Agency Success Story
Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.
Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries
Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.
Awesome Dynamic Success Story
Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.
Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group
Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.
Endertech Success Story
Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.
IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.
IT Delight Success Story
Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.
Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health
Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.
Eyeful Media Success Story
Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.
Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.
Voltn Success Story
Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.
Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.
Krish TechnoLabs Success Story
Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.
Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo
Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.
Dinarys Success Story
Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.
Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ
As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.
Elogic Commerce Success Story
Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.
Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.
Northern Commerce Success Story
Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.
How We Picked the Best eCommerce Consulting Companies
In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.
The scoring system we use to assess their overall performance focuses on these key aspects:
eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
Key services: Evaluation of core offerings and specialized expertise domains
Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements
All agencies are evaluated on DesignRush for demonstrated expertise and authentic client reviews to support your decision. Certain placements are paid.
High-quality, Goal-oriented, Custom Website Design and Development
High-quality, Goal-oriented, Custom Website Design and Development
Snowberry Media is a leading web design and development firm that offers professional web solutions to businesses of all sizes. Our team of professional web designers and developers uses the most up-to-date tools and technologies to create websites that are tailored to each client's specific requirements. We...
AI | Gen-AI | Blockchain | IT Staff Augmentation | Mobile App
AI | Gen-AI | Blockchain | IT Staff Augmentation | Mobile App
Quytech is a leader in digital innovation of global startups, SMEs, and Fortune 500 organizations. With 14+ years of experience and strong technology expertise, we deliver digital-first experiences that help businesses stay competitive.
View the Quytech Reviews, Portfolio, and Services...
Comodoro Marketing is the result of more than 20 years of expertise running Digital Marketing teams. We are professionals in Consulting, Strategy, and Digital Marketing, a multidisciplinary team united by the same raison d'être to provide a 360o digital marketing solution for your business. We are an...
BeeSoul is a creative branding and web design studio dedicated to helping purpose-driven businesses and entrepreneurs thrive through intentional design. Specializing in visual storytelling, BeeSoul crafts soulful brand identities, strategic websites, and cohesive digital experiences that align with clients...
Empowering Businesses Through Intelligent Digital Solutions
Empowering Businesses Through Intelligent Digital Solutions
Octal Digital is a leading software development firm specializing in mobile apps, web solutions, eCommerce, cloud and AI. We combine creativity with cutting-edge tech to assist businesses in their growth, optimization, and realization of their digital aspirations. Trusted by clients worldwide...
Utopia Commerce is your destination for digital transformation. As pioneer eCommerce consultants in the industry, we offer a diverse suite of services designed to empower your brand's online presence and deliver exceptional results...
We are a globally recognized digital agency with a dedicated development center situated in Ukraine. Our primary focus is the strategic development of websites designed to meet the distinct needs of businesses. Our international presence and local expertise uniquely position us to deliver exceptional digital...
Empowering organizations through human-centered design & development.
Empowering organizations through human-centered design & development.
Block 81 is a Portland-based design studio specializing in user-focused websites for tech, non-profits, manufacturing, music, and creative agencies. We create designs that center your audience and deliver exceptional value, becoming a vital piece of your bigger picture...
Located in Besançon and Pontarlier, the PTL Agency is the preferred partner for companies seeking to strengthen their online and offline presence. Specializing in marketing, digital communication, content creation and strategy, our dedicated team takes an integrated approach to propel your brand. With...
Web Design & Digital Marketing Agency Focused on Achieving Sustainable Success
Web Design & Digital Marketing Agency Focused on Achieving Sustainable Success
Maximize is a results-driven web design and digital marketing agency that custom tailors the best strategies to help you achieve your goals. We combine creativity and technology to build websites and marketing strategies to make your business thrive in today’s competitive Internet marketplace...
ATSMG serves as your exclusive provider for tailor-made designs, hosting, SaaS solutions, branding services, and a comprehensive array of offerings. Additionally, ATSMG offers a self-service platform for businesses and e-commerce ventures, empowering you to take charge of your digital needs...
We create personalised digital experiences that drive growth.
We create personalised digital experiences that drive growth.
We are a remote-first UK-based digital solutions agency. We combine our expertise with technologies to enable the businesses we work with to thrive in the connected world. Our services principally include strategic consultancy, web/app development, custom platform development...
Guidance and Oversight for Critical Technology Decisions
Guidance and Oversight for Critical Technology Decisions
37SOLUTIONS provides strategic technology leadership and digital services for small businesses and personal brands. We bring enterprise-grade thinking to businesses that don't need a full-time CTO and pair it with hands-on execution across hosting, development, and marketing.Fractional CTO & Technology...
We help businesses to get all services related to Marketing, branding & development under one roof like Digital Marketing, Video Marketing, Packaging & Labeling, UIUX, 2D/3D Animation, Graphic Designing, Branding, Web Development & Designing...
At Web Designs Detroit, we attract, nurture, and convert your leads with a statistics-based approach
At Web Designs Detroit, we attract, nurture, and convert your leads with a statistics-based approach
At Web Designs Detroit, our goal is to minimize inefficiencies and maximize ROI, leveraging our savvy and seasoned team to establish your business's presence in the ever-expanding digital realm. With our turnkey solutions, you can surpass competitors and assert market dominance effectively...
We specialise in enhancing existing applications with AI solutions and building custom software solutions (for web and mobile). Our expertise also covers custom AI development and integrations, process automation, and app modernisation...
Smart, Scalable & Stunning Web and Creative Branding Solutions
Smart, Scalable & Stunning Web and Creative Branding Solutions
Cynosuresdesigns is a fast-growing global design and creative agency, specializing in custom website design, UI/UX branding, company branding and conversion-focused digital experiences. We help start-ups, SMEs and enterprises elevate their online presence with creative, user-friendly and performance-boosting...
A full-cycle software engineering partner delivering high-performance digital products and scalable infrastructure. From rapid MVP development to enterprise-grade systems, we combine technical rigor with a product-first mindset to build software that scales as fast as your business does...
Your Trusted Technology Partner For Mobile Apps / Web Apps / IOT Solutions / Digital Marketing
Your Trusted Technology Partner For Mobile Apps / Web Apps / IOT Solutions / Digital Marketing
With a global presence and offices in India, Dubai, Canada, and USA, we help organizations and entrepreneurs from various domains and industry verticals to solve specific industry challenges and be ready for the future dominated by mobile apps...
There is no greater power than a visitor's emotion.
There is no greater power than a visitor's emotion.
Since 2014, 365Digital has been a leading expert in digital marketing, specializing in customized strategies that help businesses connect with their customers online. Our comprehensive services include dedicated SEO, E-commerce SEO, and International SEO to grow traffic and increase revenue. We also offer GBP...
Mission-Critical Software Engineering & AI Development Firm
Mission-Critical Software Engineering & AI Development Firm
Mission-critical software engineering firm in Cincinnati, OH. Founded by an active firefighter and paramedic from the NYC 911 system. We build custom software, mobile apps, and AI platforms for organizations where system failure is not an option...
Since 2002 we create, manage and position brands of fabulous companies around the world. We consolidate them as leaders in their markets, project their image, make them fall in love with their branding, update their website and give their users the human attention they deserve...
The Felice Agency is a full-service branding and marketing company in Phoenix and San Diego known for Madison Avenue quality regardless of your budget...
Valasys Media is a highly acclaimed and award-winning Inc. 5000 vetted Lead Generation agency known for ABM, CS, MQL, HQL, BANT campaigns. Our full-funnel services include touch points like programmatic media buying, LinkedIn ads, Email Marketing, Tele-touch and Intent-based ABM building...
Boosting Businesses with Specialized Software and Infrastructure Solutions.
Boosting Businesses with Specialized Software and Infrastructure Solutions.
Technology, consulting and control company for SMEs with customized services for each company. We are your company's technological ally. Make your business visible with our web development service. Improve your processes with our software solutions. Guarantee the performance of your computer equipment with...
A Technology Company Engineering What's Dynamic and Innovative
A Technology Company Engineering What's Dynamic and Innovative
At Metafic, we deliver cutting-edge digital solutions, from Low-Code and Mobile to Web and AI-Driven Apps, along with Custom Software and Unlimited UI/UX Design Revisions on a subscription basis. With a 97% on-time delivery rate, we have completed over 500 successful projects worldwide...
We are a Custom Software Development company that intends to impart cost-effective software development that matches your business needs and timeframe. Solvios Technology has the capabilities and expertise to deliver performance-centric solutions...
Designpluz is a reputable Website Design, Custom Software & Mobile App Development company in Sydney, Australia, with 17+ years of experience. We specialise in creating high-performing solution tailored for businesses of all sizes, helping them grow and succeed online...
Your Trusted Oracle Partner in SaaS, IaaS & PaaS. Mobile Apps, and E-commerce Solutions.
Your Trusted Oracle Partner in SaaS, IaaS & PaaS. Mobile Apps, and E-commerce Solutions.
Grey Space Computing: Your Worldwide Resource for Outsourcing and Technology Consultation. We take great pride in developing user-friendly software solutions that transcend international boundaries, facilitating seamless global interactions. Our customer-focused methodology guarantees that every engagement...
WebCastle is a global digital agency committed to driving digitalisation through skill and innovation. We deliver bespoke solutions that expand, enhance, and transform businesses, creating powerful digital experiences that take projects to new heights...
SEO/Ads agency that acts like a bolt on to your business. Allows you to have specialised Google support, without the training of staff, costs of full-timers, and , flexibility to work short term or long term...
For over a decade, we have been the go-to digital partner for businesses looking for trust and reliability. From handcrafted websites to mobile apps, our team of expert engineers and designers is dedicated to delivering digital solutions tailored to your unique needs...
Future Move is a software and web development company with contemporary approach, experience and knowledge on advanced information technology. The Future Move team analyzes systems and follows state-of-the-art methodology to development and design solutions that a company or individual requires...
We are your e-commerce solution development partner.
We are your e-commerce solution development partner.
Blending Shopify Magento and Innovation with the latest AI-driven technologies, we deliver effective, affordable, and custom e-commerce solutions crafted by expert developers...
Conxept Innovations is a full-service digital marketing agency dedicated to driving measurable growth. We specialize in crafting data-driven strategies, innovative campaigns, and tailored solutions to amplify your digital presence, engage audiences, and achieve your business goals...
RipenApps Technologies is the leading mobile app development company which is headquartered in USA and successfully running in other locating countries including India, UAE, Germany...
Tech by pros focus on development of business solution for small business , As they need multiple services & not able to hire full time resource for that. These services includes development on multiple platforms , website designs or either logo creation...
We can increase your ranking by getting quality backlinks.
We can increase your ranking by getting quality backlinks.
We publish quality content written for readers, not search engines, at local websites with your desired SEO metrics. In addition to existing opportunities that we built over years, we also outreach to relevant websites with genuine traffic...
Optimizing digital advertising costs by 30% on average!
Optimizing digital advertising costs by 30% on average!
At Markestic, we deliver digital marketing solutions with a strong focus on Pay-per-Click advertising, mainly Google and Facebook ads. Our key focus is ecommerce websites, we believe in decisions based on numbers, and our key mission is to help your business by providing valuable measurement & analytics, thus...
At WebStoreSEO, we pride ourselves on being a small but highly experienced and selective firm. This allows us to offer personalized service and develop deep, long-term relationships with our clients...
Coderio helps companies of all sizes, from Fortune 500 to SMBs, across the Americas accelerate their digital transformation. Their services are tailored to accomplish objectives through expert knowledge, problem-solving, and streamlining deliverables...
MicroDeft is a leading software development company located in Dhaka, Bangladesh. Founded in 2015, we have 9 years of experience in web design and development technology. Our team of experts specializes in a variety of programming languages and platforms, including Node.js, Flutter, React.js, React Native...
Our brand audit services are designed to assist mid-sized and enterprise-level brands in achieving a range of strategic goals. By leveraging our expertise, we enable our clients to significantly reduce their marketing expenses, optimize their organizational efficiency, and successfully venture into new...
4 Frequently Asked Questions About eCommerce Consultants
What do eCommerce consultants specialize in?
eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.
Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.
Here’s a list of what they do:
Research and analytics
A roadmap and strategy development
Monitoring reviews and customer service
Marketing and advertising strategy
Online store code audits
Custom app and web development
User experience development
Conversion optimization
Advising on product/niche selection
Quality assurance and testing
And more
How much do eCommerce consulting companies charge?
There are several aspects to consider when it comes to the cost of eCommerce consulting services.
On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.
On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.
Finally, the scope and the timeframe of the project will also influence the final cost.
Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.
Why hire an eCommerce consulting agency?
While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.
They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.
Here are the top five reasons why you should invest in a certified eCommerce consultant:
1. Reaching The Right Audience
There are more than 2 billion online shoppers in the world. [Statista]
However, not all of these consumers are your audience.
To make every penny invested in your digital business count, you need to focus on the right market.
An eCommerce consultant can help you achieve that by:
Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.
Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.
2. Improving Customer Service
93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]
Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.
However, trust is not given, rather it is something that should be earned.
Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.
Or, they can implement the following strategies:
Send personalized messages and replies
Provide fast customer support
Experiment with discounts and trial offers
Analyzing customer feedback
And more
3. Enhancing Your Brand Image
Brands have as little as 7 seconds to make a first impression. [Forbes]
Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.
And when they do that they will form their opinion about your business within seconds.
Your brand identity is of key importance for getting a winning impression.
A few factors to be considered here are:
A strong logo
Clearly defined values
Unique and high-quality content
Social proof and positive reviews
And more
eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.
4. Increasing Sales
The average cart abandonment rate is 79.17%. [OptinMonster]
A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:
Extra costs (shipping, tax fee, etc.)
Requests for account creation
Requirements of credit card info
Long checkout process
And more
eCommerce consulting firms can help you deal with uncompleted purchases by:
Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
Putting together cart recovery strategies including sending personalized emails and remarketing
Making the shopping process easier and smoother
What questions to ask before hiring an eCommerce consulting agency?
Do you have experience in working on similar projects?
What eCommerce consulting services do you offer?
What is your plan for adjusting your services to meet our business needs?
What is your process for creating a roadmap?
What do you think about our brand?
Based on what you see, what improvements do you think can be made?
What results can you promise to deliver and how will you measure them?
Who will work on our project and who will be the main point of contact?
How will we be involved?
How does your pricing work? Are there extra charges to the original quote?
Proposals