Are you looking for a trustworthy eCommerce consultant who can provide unbiased expert insight, identify areas of improvement, and advise on scaling an online marketplace? Our curated list, backed by verified client feedback and relevant case studies, is a credible source for discovering top eCommerce consultancy companies. You can explore the listing by location, budget, team size, and more to refine your search and choose a consultant to elevate your eCommerce business.  

We have verified over 1,300 eCommerce consultants based on client feedback, niche, industry reputation, and price. Dive into our selection methodology and explore how we identify the premier service providers in the eCommerce consultancy ecosystem.

The Number 1 eCommerce Consultant as Selected by DesignRush is...

1Digital Agency

1Digital Agency ecommerce-consulting
[Source: 1Digital Agency]
  • Best for: Overall
  • Average hourly rate: $200
  • Minimum budget: $1,000 - $10,000
  • Founded: 2012
  • Size: 50 - 99
  • Location: Philadelphia, PA
  • Notable clients: AV Leaderz, Nitro Pack, RoadKit, Pixlscapes, Office Replacement Parts

1Digital Agency is an eCommerce consultant with an extensive portfolio of eCommerce solutions. Boasting over a decade of industry experience, it helps clients stay ahead of the curve via comprehensive eCommerce service comprising consulting, search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, strategy planning, and more.

1Digital Agency Success Story

  • Challenge: A furniture store sought 1Digital’s consulting services to explore other Return of Investment (ROI) options and, ultimately, boost its sales. It inquired about an advertising strategy highlighting its products’ quality, cost-effectiveness, and fast delivery.
  • Solution: In coordination with the client, 1Digital Agency settled on targeted Meta advertising, commencing the strategy with a thorough competitor analysis to identify the scale at which other industry contenders leverage Meta for brand promotion. Using Meta Ads Manager, the agency deployed a granular targeting level, pinpointing business owners whose buyer persona matched the client’s and pitching exclusively to well-qualified leads.
  • Results: Shortly after launching, the Meta campaign witnessed significant success. Namely, the furniture store achieved an impressive return on advertising spend (ROAS) of 20 to above 38 throughout the campaign, successfully converting leads into sales and scaling its eCommerce presence.

Check 1Digital Agency Profile

Awesome Dynamic

Awesome Dynamic ecommerce-consulting
[Source: Awesome Dynamic]
  • Best for: Amazon account management
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2009
  • Size: Under 49
  • Location: Chicago, IL
  • Notable clients: United Sports Brands, Wine Glass Writer, Neoh USA, Sterling Brands, Strong Industries

Awesome Dynamic is an end-to-end eCommerce consulting company specializing in brand performance, paid media, and creative services. Its dedicated team of eCommerce experts ensures that clients amplify their reach on platforms like Amazon, Shopify, and Walmart, helping them navigate and optimize their marketplace performance. Since its inception, the agency has managed over 250 accounts worldwide, and its reputation has been affirmed with over 100 five-star reviews on Google and Facebook.

Awesome Dynamic Success Story

  • Challenge: Teaming up with Awesome Dynamic, An East Coast chemical company aimed to increase brand visibility and sales of its commercial-grade cleaning products. Despite having an established presence on Amazon and their direct-to-consumer website, the client encountered difficulties such as unwarranted Amazon listing removal, underperforming marketing strategy, and unestablished brand identity, prompting them to seek professional advisement.
  • Solution: Upon evaluating the client’s difficulties, Awesome Dynamic’s proposal featured several remedies, namely addressing flagged Amazon listings, removals, and appeals and introducing new product sizes and bundles for cross-selling. Furthermore, it created cohesive branding, expanded the range of distinct product offerings from 8 to 19, and expanded the brand’s presence to Walmart, Lowe’s, Home Depot, and eBay.
  • Results: The chemical company’s revenue increased from $27,000 to $16.8 million, witnessing significant client traction — over 250 additional clicks and exposure to over 100,000 shoppers monthly.

Check Awesome Dynamic Agency Profile

Endertech

Endertech ecommerce-consulting
[Source: Endertech]
  • Best for: Headless eCommerce
  • Average hourly rate: $150
  • Minimum budget: $1,000 - $10,000
  • Founded: 2000
  • Size: Under 49
  • Location: Torrance, CA
  • Notable clients: Mattress Warehouse, Doyle, Honeybee Health, NEFCO, The Metiri Group

Endertech is a marketing agency and proficient eCommerce consultant with a portfolio extending to software and web development. The agency fosters open collaboration with its clients, boasting extensive experience building successful eCommerce sites and systems through Magento and Shopify, with headless eCommerce solutions and platform migration as complementary offerings. With operations spanning two decades, Endertech has earned the trust of numerous clients, delivering exceptionally functional websites, apps, and software systems.

Endertech Success Story

  • Challenge: The bedding retailer Mattress Warehouse partnered with Endertech to optimize its product data organization and overcome pertinent challenges. More specifically, the client sought to tackle the inaccurate searchability of over 5,000 stock-keeping units (SKU), an underperforming website, limited metadata associations, and poor search experience due to somewhat outdated technology.
  • Solution: Endertech analyzed the client’s entire product suite and created a functional repository with a categorization option to improve product searchability and inventory management. This adjustment was extended by an automatic inventory synchronization with Shopify and the enterprise resource planning (ERP) STORIS. Endertech also implemented a headless eCommerce through Contentful Content Management System (CMS), introducing a store locator, order tracking, appointment booking, customer profiles, upsell, cross-sale, and more.
  • Results: The headless eCommerce campaign enabled Mattress Warehouse to achieve a 50% sales increase following its website’s transformation. In addition to the sales growth, the client endured enhanced searchability, improved Lighthouse scores, and deployment of several customer-friendly features that enhanced the omnichannel experience.

Check Endertech Agency Profile

IT Delight

IT Delight ecommerce-consulting
[Source: IT Delight]
  • Best for: Shopware design
  • Average hourly rate: $35
  • Minimum budget: $1,000 - $10,000
  • Founded: 2011
  • Size: 50 - 99
  • Location: St. Petersburg, FL
  • Notable clients: Weinzirkus, Sportline America, Trendystash, Polinikids, Origani

IT Delight is a specialized eCommerce consulting company that offers audits, management, testing, web design, and B2B/B2C-tailored solutions, among other things. The agency prides itself on numerous successful projects powered by a customer-oriented approach, with a client portfolio spanning the food, automotive, healthcare, beauty, fashion, jewelry, and furniture sectors.

IT Delight Success Story

  • Challenge: Weinzirkus, an online wine retailer, requested IT Delight’s expertise to redesign their website, with a primary focus on fully developing all main site pages to match the new design while also providing ongoing website maintenance and support. Furthermore, the client requested to upgrade the Shopware versions and integrate essential plugins to elevate the website’s functionality and performance.
  • Solution: Besides designing the main website pages, IT Delight implemented advanced product information management (PIM) and ERP systems and applied a robust SEO strategy to optimize search ranking. The company also provided custom strategy recommendations for business analysis and sales.
  • Results: Weinzirkus and IT Delight’s collaboration resulted in a revamped, user-friendly website with filters to narrow the search and an enhanced mobile view for a more accessible shopping experience. These improvements elevated the business’ digital presence, operational efficiency, and overall sales performance.

Check IT Delight Agency Profile

Eyeful Media

Eyeful Media ecommerce-consulting
[Source: Eyeful Media]
  • Best for: Shopify strategy
  • Average hourly rate: $275
  • Minimum budget: $1,000 - $10,000
  • Founded: 2015
  • Size: Under 49
  • Location: Denver, CO
  • Notable clients: Peacock Alley, Baked by Melissa, Azuga, Partake Foods, Dispatch Health

Eyeful Media is a boutique marketing agency offering direct access to eCommerce consultants with expertise in eCommerce strategy, shopper marketing, retail media, and digital transformation. What sets Eyeful Media apart from the competition is that its consultants are former directors, managers, and associates from top companies, offering services to online, omnichannel, and manufacturing businesses. Recognizing its competence, the company has received notable accolades, including Inc.’s Best in Business accolade, Inc. 5000 list for three consecutive years, and was listed among Adweek’s Fastest Growing Agencies. The agency has also been named a Google Premier Partner for 2024.

Eyeful Media Success Story

  • Challenge: Peacock Alley is a luxury linen brand that enlisted Eyeful Media’s services for a new eCommerce channel that would improve online sales. The brand envisioned moving beyond traditional marketing methods to better resonate with its prospective client base and their buying experience.
  • Solution: Eyeful Media performed a thorough site audit that uncovered numerous issues related to the online shopping experience. To overcome them, the agency migrated the platform operations from Magento to Shopify Plus, aiming to improve user experience, optimize engagement, and elevate paid search performance. Moreover, data gathered from these strategies helped position the brand in the market and target more consumers.
  • Results: Peacock Alley grew its eCommerce channel following the Shopify migration. Namely, the average session length grew by 155%, boosting the conversion rate by 134%, resulting in a remarkable 637% surge in revenue. Additionally, paid conversions soared to 1,500% post-migration, indicating an additional spending of only 721%.

Check Eyeful Media Agency Profile

Voltn

Voltn ecommerce-consulting
[Source: Voltn]
  • Best for: Shopify migration
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2017
  • Size: Under 49
  • Location: Los Angeles, CA
  • Notable clients: Lord Lou, Sogno Toscanos, Crime London, Amano, 27 Rosiers

Voltn is an eCommerce consulting company proficient in omni-channel digital marketing solutions. Its team crafts tailored campaigns for eCommerce lifestyle and hospitality clients, poised to propel scalability and high ROI. The agency specializes in hiring and vetting marketing talent, eCommerce marketing strategy, product positioning, strategy audit, internal team audit, social media marketing, content marketing, defining business key performance indicators (KPI), and more. Voltn has completed over 480 client projects, boasting $323 million in client-generated revenue.

Voltn Success Story

  • Challenge: Lord Lou, a Dutch pet lifestyle brand that sought to revamp its website and expand its online presence. Aiming to assess the viability of its product line and improve the paid marketing performance, the client also requested to migrate its website to Shopify.
  • Solution: Voltn revamped Lord Lou’s website through Shopify and analyzed customer behavior based on web traffic, leveraging the findings to define lookalike audiences and drive more users. The agency also deployed test video ads and conducted weekly copy tests to broaden the insights while exploring other parameters and themes such as scarcity, holidays, testimonials, and gender.
  • Results: Following the first year of the campaign launch, Lord Lou achieved over $470,000 in online sales and obtained 1,000 new customers while attaining a four-fold ROAS.

Check Voltn Agency Profile

Krish TechnoLabs

Krish TechnoLabs ecommerce-consulting
[Source: Krish TechnoLabs]
  • Best for: Magento 2 commerce
  • Average hourly rate: $35
  • Minimum budget: $1,000 - $10,000
  • Founded: 2003
  • Size: 100 - 249
  • Location: Ahmedabad, India
  • Notable clients: Seniority Ltd, Tavolashop, Gemperles, Diakart, XFactory

Krish TechnoLabs is an award-winning digital commerce agency with over two decades of experience delivering next-gen, customer-centric eCommerce solutions across any platform. Its consultation service encompasses customized digital commerce strategies enriched with a comprehensive framework for planning and managing online and offline operations. Affirming its reputation, the company has received numerous accolades over the years, including the Adobe Commerce FY20 Commercial Partner of the Year Award and accreditation with the Adobe Commerce Specialization Badge, among others.

Krish TechnoLabs Success Story

  • Challenge: Seniority Ltd, an online retailer of senior care products, approached Krish to set up a digital commerce shop for healthcare and medical offerings. It wanted to expand its online presence primarily via the eCommerce channel, addressing the issue with the loosely integrated warehousing system that caused a backlog of pending orders. The client also experienced confusing mobile navigation, nonresponsive web layouts, and frequent site crashes.
  • Solution: Krish migrated the client’s platform operations from Magento 1 to Magento 2, simplifying the user experience (UX). The team also emphasized essential content through larger fonts and additional whitespace between interface elements while introducing a mobile-first design to make the website even more accessible to the target audience.
  • Results: Due to the migration, Seniority’s sales grew by 150%, while the mobile traffic surged to 180%. The average order value rate surpassed 19%, indicating that the digital store could now efficiently manage traffic and provide a seamless purchasing experience for visitors.

Check Krish TechnoLabs Agency Profile

Dinarys

Dinarys ecommerce-consulting
[Source: Dinarys]
  • Best for: Multivendor eCommerce
  • Average hourly rate: $50
  • Minimum budget: $25,000 - $50,000
  • Founded: 2014
  • Size: 50 - 99
  • Location: Berlin, Germany
  • Notable clients: MedExcess, Aroma Kava, LastBid, Budu Sushi, Udifo

Dinarys offers personalized eCommerce consulting services powered by its technical expertise and product-centric approach, poised to elevate business profitability. The team provides tailored solutions, namely ready-made project strategies featuring revenue-making improvements such as business process consulting, design, eCommerce tech support, and operational consulting.

Dinarys Success Story

  • Challenges: MedExcess, a healthcare supplies marketplace, commissioned Dinarys to build a high-performance eCommerce platform that facilitates seamless distribution and procurement of medical goods. The client requested a fast-loading marketplace with tailored features that ensure robust security and compliance with global commerce regulations.
  • Solution: Dinarys implemented a minimum viable product (MVP) of the marketplace, outlining its basic architecture enriched with ready-made inventory management and expiration date tracking functionalities. The optimization also featured reinforced security measures to ensure only verified sellers access the platform.
  • Results: Dinarys’ efforts lead to a significant increase of 6% in customer lifetime value and a 10% reduction in customer acquisition costs. The implementations also contributed to a 4% return customer rate increase and a 21% reduction in checkout time.

Check Dinarys Agency Profile

Elogic Commerce

Elogic Commerce ecommerce-consulting
[Source: Elogic Commerce]
  • Best for: B2B eCommerce
  • Average hourly rate: Inquire
  • Minimum budget: $25,000 - $50,000
  • Founded: 2009
  • Size: 100 - 249
  • Location: Tallinn, Estonia
  • Notable clients: TurcomUSA, Marimekko, Watches of Mayfair, Millenium, PetHQ

As an eCommerce consultant, Elogic Commerce’s core offering encompasses comprehensive eCommerce growth strategies, encapsulating the client’s vision, business objectives, and implementation framework. Since its inception, the company has completed over 500 projects, gaining positive client acclaim, as affirmed by a 92% net promoter score (NPS). Its eCommerce suite covers strategy building, platform implementation, project planning, business analysis, team structure planning, existing projects audit, re-platforming, and customer experience (CX) consulting.

Elogic Commerce Success Story

  • Challenge: A pharma company facing low product visibility, poor customer experience, and compliance discrepancies enlisted Elogic’s services to optimize its eCommerce operations and maintain its functionality and scope growth.
  • Solution: Elogic migrated the marketplace to Salesforce Commerce Cloud to enable scalability. Moreover, it introduced a B2B procurement portal to optimize the customer experience (CX), ensuring the platform abides by compliance standards. The Elogic team also integrated a robust PIM system and AI-powered data analytics, unifying the end-to-end processes of the eCommerce site.
  • Results: Following the implementation, the pharma company sold and delivered pharmaceuticals 1.4x faster, gaining elevated product visibility and harmonized workflows. Powered by re-ordering features, the time required for order placement decreased significantly, from an average of 20 minutes to a mere three minutes.

Check Elogic Commerce Agency Profile

Northern Commerce

Northern Commerce ecommerce-consulting
[Source: Northern Commerce]
  • Best for: Customer-focused eCommerce
  • Average hourly rate: $199
  • Minimum budget: $25,000 - $50,000
  • Founded: 2015
  • Size: 100 - 249
  • Location: London, Canada
  • Notable clients: Tepperman’s, Purolator, Cineplex, Canada Pooch, WSIB

Northern Commerce is a digital agency offering eCommerce consulting, omnichannel solutions, and business expertise for navigating digital change. The company excels in delivering holistic eCommerce solutions, blending technical acumen with strategic alignment through technology audits, stakeholder workshops, and prescriptive solutions to drive informed platform decisions.

Northern Commerce Success Story

  • Challenge: Tepperman’s, a home furnishing company, tasked Northern Commerce to create an eCommerce storefront that reflects its brand values, provides personalized service, and incentivizes users to visit its physical stores.
  • Solution: Northern Commerce implemented a conversion-focused strategy featuring a Magento 2 setup. The agency introduced features such as fluid inventory, pricing management, custom credit application integration, and product category templates, to name a few. The storefront was also adapted for mobile devices to ensure a seamless experience for users on any device.
  • Results: Tepperman’s new website resulted in a 13% web traffic surge, a 19.5% rise in mobile traffic, and a 20% increase in returning site visitors. The Magento 2 configuration simplified the site maintenance and management process, granting users access to inventory, pricing, and credit application functionalities.

Check Northern Commerce Agency Profile

How We Picked the Best eCommerce Consulting Companies

In selecting the best eCommerce consulting companies, we assessed their portfolios, client feedback, case studies, consulting expertise, and industry reputation. Our agency experts conducted an in-depth company evaluation to affirm their suitability in the relevant category.

The scoring system we use to assess their overall performance focuses on these key aspects:

  • eCommerce proficiency: Industry knowledge of eCommerce platforms and tools
  • Portfolio: Quality of implemented eCommerce campaigns as proven by case studies
  • Key services: Evaluation of core offerings and specialized expertise domains
  • Team capabilities: Employees’ backgrounds, relevant experience, and specialized skill sets
  • Client reviews: Scope of client satisfaction and acclaim reflected across DesignRush and Google reviews
  • Industry recognition: Awards and other acknowledgments reflecting noteworthy achievements

Visit the DesignRush Agency Ranking Methodology for more information on how we select the top eCommerce consultants in the industry.

List of the Best eCommerce Consulting Companies

2,870 Companies - Rankings updated: April 02, 2026

DesignRush vets all agencies based on professional qualifications and verified customer feedback to help you choose confidently. Some featured agencies maintain paid sponsorships.

  • Your digital partner-Building a digital world.

    Your digital partner-Building a digital world.

    Leprofile is a dynamic digital solutions company committed to guiding businesses through the complexities of the digital era. Our vision propels us to be at the forefront of digital transformation, providing a comprehensive suite of services that range from strategic consulting to industry-specific  [... view Leprofile profile ]
    Location
    Chennai, India
    Number of Employees
    50 - 99
    Minimal Budget
    $1,000 - $10,000
  • Pioneering Digital Innovation

    Pioneering Digital Innovation

    BytCoder handles all your technology requirements, allowing you to concentrate on expanding your business. Our expert solutions ensure seamless operations and support your growth.  [... view BytCoder profile ]
    Location
    Bengaluru, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Your Success is our Mission

    Your Success is our Mission

    We offer IT & Social Media Solutions tailored to your unique needs.  [... view Devtings profile ]
    Location
    Lahore, Pakistan
    Number of Employees
    Under 49
    Average Hourly Rate
    $2/hr
    Minimal Budget
    Under $1,000
  • Pave The Way To Innovation

    Pave The Way To Innovation

    Popway Software Pvt. Ltd., headquartered in Surat, India, brings over 15 years of IT expertise in software design and development, custom ERP and CRM solutionsserving industries such as furniture, healthcare (including dermatology ERP and multi-hospital ERP systems), and printing. We also specialize in web  [... view Popway Software Pvt Ltd profile ]
    Location
    Surat, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Top IT Development Services Provider

    Top IT Development Services Provider

    ToD Technologies is a Noida-based IT firm specializing in custom web development solutions that transform ideas into impact. Elevate your business with our exceptional IT solutions.  [... view ToD Technologies profile ]
    Location
    Noida, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Your Trusted Offshore Software Development Partner

    Your Trusted Offshore Software Development Partner

    Suretek Infosoft is a fast-growing offshore IT and software technology services company, recognized globally as Custom Software Experts. We deliver intelligent, reliable, and cost-effective solutions with a strong focus on quality and innovation.  [... view Suretek Infosoft Pvt Ltd profile ]
    Location
    Noida, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Software Development And Digital Marketing

    Software Development And Digital Marketing

    Founded in 2014, Kashi Digital Agency Pvt. Ltd. is a Google certified partner company and Microsoft Bing certified partner.  [... view Kashi Digital Agency profile ]
    Location
    Varanasi, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $19/hr
    Minimal Budget
    Under $1,000
  • Technology Partner for Software Development & 360° Digital Growth

    Technology Partner for Software Development & 360° Digital Growth

    The Yellow Strawberry is a full-service software development & 360° digital marketing agency. We craft custom mobile apps, web solutions, and growth-driven digital strategies to help brands scale and succeed in todays competitive digital landscape.  [... view The Yellow Strawberry profile ]
    Location
    Navi Mumbai, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
  • Unleashing Innovation in Web Design, Mobile Apps, Cyber Security, and More!

    Unleashing Innovation in Web Design, Mobile Apps, Cyber Security, and More!

    At Avira World Technology Consulting, we combine innovation and expertise to deliver cutting-edge IT solutions. Our services range from web and mobile app development to cloud computing and cybersecurity. We tailor our offerings to meet the unique needs of our clients, ensuring that technology drives their  [... view Avira World Technology Consulting profile ]
    Location
    Jharkhandi, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
  • Frugalnova - Crafting Smarter Software, Apps, and Innovations for All Platforms!

    Frugalnova - Crafting Smarter Software, Apps, and Innovations for All Platforms!

    Frugalnova is a leading software development company specializing in creating innovative solutions for businesses worldwide. We excel in mobile app development, iOS and Windows apps, web platforms, and cutting-edge technology solutions. Our expert team blends creativity and technical expertise to deliver  [... view Frugalnova Innovation profile ]
    Location
    Mumbai, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
  • Web Design and Development Company

    Web Design and Development Company

    Kurli Codes is a dedicated and innovative team of designers, developers, engineers, and creatives who collaborate to tackle challenges and celebrate successes together.  [... view Kurli Codes profile ]
    Location
    Maulasar, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
  • Custom Digital Solutions for Websites, Apps, SEO, and Marketing

    Custom Digital Solutions for Websites, Apps, SEO, and Marketing

    Aplus Tech Solutions helps businesses enhance their online presence by creating custom websites and apps, while also managing their digital marketing through SEO, social media management, and branding.  [... view Aplus Tech Solutions profile ]
    Location
    Karachi, Pakistan
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $25,000 - $50,000
  • Accelerating eCommerce Growth

    Accelerating eCommerce Growth

    Upriver Ecommerce provides comprehensive eCommerce solutions to propel brands toward success. Its services include marketplace management, direct-to-consumer (D2C) strategies, and performance marketing, all driven by cutting-edge technology and data insights. Trusted by leading brands, Upriver Ecommerce has a  [... view Upriver Ecommerce profile ]
    Location
    Gurgaon, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000
  • Turning Your Ideas into Digital Success.

    Turning Your Ideas into Digital Success.

    At IIIION SMART TECH PRIVATE LIMITED, we are a dynamic leader in web development, digital marketing, and e-commerce solutions, dedicated to transforming businesses with innovative, scalable, and future-ready technologies. Our mission is to empower brands by building robust online presences that drive  [... view IIIION profile ]
    Location
    Ghaziabad, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    Under $1,000
  • A Brand Consultancy Specialized In Digital Advertising and E-commerce.

    A Brand Consultancy Specialized In Digital Advertising and E-commerce.

    PLTFRM is an award-winning creative agency that has been shaping the digital landscape since 2012. Based in Shanghai, with a strong presence in Hong Kong, the agency specializes in digital advertising and e-commerce consultancy, providing a tailored approach for brands seeking to expand and thrive in China  [... view PLTFRM profile ]
    Location
    Shanghai, China
    Number of Employees
    Under 49
  • Unlocking Business With AI Insights

    Unlocking Business With AI Insights

    NextAstra Technologies Pvt. Ltd. is an enterprise AI and automation partner helping mid-market and large organizations build practical, scalable, ROI-driven solutions. We specialize in Generative AI, ML, NLP, Computer Vision, Predictive Analytics, and Intelligent Document Processing.  [... view NextAstra Technologies profile ]
    Location
    Pune, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    2 Projects Listed
  • Making Potential Possible!

    Making Potential Possible!

    Based in Lynchburg, Virginia, Creative Labs is a veteran Shopify Partner agency that has been elevating eCommerce since 2012. With a portfolio of over 800 brands across six continents, we specialize in high-converting custom development, SEO, paid media, and conversion optimization.  [... view Creative Labs profile ]
    Location
    Forest, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $95/hr
    Minimal Budget
    $1,000 - $10,000
  • Custom Websites Built Around Your Business

    Custom Websites Built Around Your Business

    Your website should bring in customers, not just exist. Nurani builds custom websites, webshops, and software around how your business actually works. Not from a template. We study your market, design your strategy, and build the full concept before you pay anything. Every project ship with a client portal  [... view Nurani profile ]
    Location
    Lelystad, Netherlands
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    $1,000 - $10,000
  • Clear Strategy, Measurable Results.

    Clear Strategy, Measurable Results.

    DeltaV Digital combines SEO, PPC, and web development into unified marketing strategies that deliver measurable results and maximum ROI. Every channel informs the others so nothing operates in a silo. Senior-led, US-based team with no handoffs and no black-box reporting. Real depth, real results.  [... view DeltaV Digital profile ]
    Location
    Fort Collins, Colorado
    Number of Employees
    Under 49
    Average Hourly Rate
    $250/hr
    Minimal Budget
    $1,000 - $10,000

eCommerce Consultant Hiring Guide

What is an eCommerce consulting agency?

eCommerce consulting companies analyze eCommerce businesses to identify bottlenecks and opportunities and create innovative and effective strategies that lead to growth.

They provide businesses with guidance, monitoring and actionable tips to make sure their marketing plan of action brings optimal results.

Thus, some of the things they will focus on include:

  • Finding the right selling channel
  • Avoid international payment issues
  • Discover selling untapped opportunities
  • Detect potential security problems
  • And more

What do eCommerce consultants specialize in?

eCommerce consulting companies focus on creating marketing and brand marketing strategies to help brands reach their goals. This includes reaching a wider audience, closing more deals and boosting their profit.

Most of them also offer development services and build cutting-edge apps and websites that are fully functional and eye-catching.

Here’s a list of what they do:

  • Research and analytics
  • A roadmap and strategy development
  • Monitoring reviews and customer service
  • Marketing and advertising strategy
  • Online store code audits
  • Custom app and web development
  • User experience development
  • Conversion optimization
  • Advising on product/niche selection
  • Quality assurance and testing
  • And more

What are the different types of eCommerce consulting firms?

There are several types of eCommerce consulting agencies and we can classify them based on:

  • The businesses they work with: Some of these companies deliberately focus on a specific type of clientele, like small businesses for instance, while others have a diverse client base.
  • Their industry expertise: Some eCommerce consultants deliberately focus on a particular type of industries, while others have varied industry experience.
  • The services they offer: Some of these agencies offer only consulting services while others also provide full-service eCommerce development.
  • Their location: These companies’ location tends to inform their level of expertise (due to competition), their rates and the industries they specialize in.

How much do eCommerce consulting companies charge?

There are several aspects to consider when it comes to the cost of eCommerce consulting services.

On the one hand, it will depend on the company’s expertise. The more skilled and experienced an eCommerce business consultant is, the higher the fee will be.

On the other hand, the location also affects the project cost. For instance, an NYC-based agency is likely to charge more than a company located in Boston.

Finally, the scope and the timeframe of the project will also influence the final cost.

Most of the top eCommerce consulting agencies charge per hour and the price varies between $50 and $150.

Why hire an eCommerce consulting agency?

While ecommerce opens the doors to much bigger markets, it also comes hand-in-hand with fierce competition. eCommerce consulting agencies help businesses develop every aspect of their digital strategy to increase competitiveness and profits.

They are experts in analyzing your business needs, your target market and competition and creating strategies that will lead to business growth.

Here are the top five reasons why you should invest in a certified eCommerce consultant:

1. Reaching The Right Audience

There are more than 2 billion online shoppers in the world. [Statista]

However, not all of these consumers are your audience.

To make every penny invested in your digital business count, you need to focus on the right market.

An eCommerce consultant can help you achieve that by:

  • Researching the buyer persona: They will describe your ideal clients, discover their likes and dislikes, the buying decisions they make as well as the challenges they face.
  • Analyzing customer lifecycles: They identify the steps your leads go through before and after they convert or complete a purchase. Thus, by studying each of these phases they will come up with strategies for customer retention and revenue increase.
  • Retargeting: They will also run retargeting ads and target people who are already familiar with what you offer to make them reengage with your brand.

Your partners’ strategy will help you speak your audience language and put your products in front of the right people who are more likely to make purchases.

2. Improving Customer Service

93% of consumers would make a repeated purchase with brands that offer excellent customer service. [HubSpot]

Building loyalty is the best tool eCommerce businesses can use for improving customer retention and increasing the number of returning clients.

However, trust is not given, rather it is something that should be earned.

Great customer service can help you establish long term relationships. And eCommerce consulting agencies will provide you with actionable tips on how to create memorable customer experiences.

Or, they can implement the following strategies:

  • Send personalized messages and replies
  • Provide fast customer support
  • Experiment with discounts and trial offers
  • Analyzing customer feedback
  • And more

3. Enhancing Your Brand Image

Brands have as little as 7 seconds to make a first impression. [Forbes]

Before potential clients click the “buy now” button, they will certainly research your brand. So, depending on where you sell, they will either visit your website or social media profiles to see how credible you are.

And when they do that they will form their opinion about your business within seconds.

Your brand identity is of key importance for getting a winning impression.

A few factors to be considered here are:

  • A strong logo
  • Clearly defined values
  • Unique and high-quality content
  • Social proof and positive reviews
  • And more

eCommerce consulting companies will provide you with analysis and solutions on what branding elements you should focus on so that you complete more purchases successfully.

4. Increasing Sales

The average cart abandonment rate is 79.17%. [OptinMonster]

A huge number of shoppers never complete their purchases. They abandon their shopping carts for different reasons including:

  • Extra costs (shipping, tax fee, etc.)
  • Requests for account creation
  • Requirements of credit card info
  • Long checkout process
  • And more

eCommerce consulting firms can help you deal with uncompleted purchases by:

  • Getting inside the heads of your clients and analyzing their behavior to understand what drags them from completing their purchases
  • Putting together cart recovery strategies including sending personalized emails and remarketing
  • Making the shopping process easier and smoother

How to find an eCommerce business consultant?

Here are several factors that can help you find the right partner for your business needs.

To shorten the list of potential eCommerce consulting agencies down, make sure that you:

  • Look at their services: Define your goals and think about what part of your online store you want to improve. Then, see what type of consulting services eCommerce consulting companies offer to understand which of them can meet your requirements.
  • Go through their work: Take a look into the portfolios of every certified eCommerce consultant to see what projects they have worked on, what businesses they have worked with, what results they have delivered and in which industries they have experience.
  • Read their reviews and testimonials: View the reviews and testimonials that previous clients left to understand their experience with the best eCommerce consulting agencies. Industry recognition a great indicator of the company’s reliability and whether it can be the right fit.
  • Check out the companies’ values: Pick a partner that shares the same values as your business and focuses on quality over quantity to establish long term relationships and achieve better results.

What questions to ask before hiring an eCommerce consulting agency?

  1. Do you have experience in working on similar projects?
  2. What eCommerce consulting services do you offer?
  3. What is your plan for adjusting your services to meet our business needs?
  4. What is your process for creating a roadmap?
  5. What do you think about our brand?
  6. Based on what you see, what improvements do you think can be made?
  7. What results can you promise to deliver and how will you measure them?
  8. Who will work on our project and who will be the main point of contact?
  9. How will we be involved?
  10. How does your pricing work? Are there extra charges to the original quote?

About The Author and Expert Reviewer

Robert de Wit has a diverse background in advertising, marketing, IT, and healthcare. With a history as both a copywriter and a video game journalist, he specializes in SEO, long-form content creation, and crafting compelling copy that drives results. Currently, he writes about website and interface design at DesignRush, delivering the latest industry insights and analysis.

Former Development Director

Sergio is a technology leader with over six years of experience managing global teams and delivering projects across fintech, sportstech, and B2B platforms. At DesignRush, he drove product growth and development execution, building tools that speed up processes by 95% and cut costs by 35% while maintaining full uptime.