Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.

5.0★

Customer Support Review from Eli Hamilton

This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

Romain Devisme Executive Director at Havas Events Shanghai

5.0★

Back Office Outsourcing Review from Romain Devisme

We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

Raul Vizcaino Operations Manager at Supermarket Source Inc

5.0★

Appointment Setting Review from Raul Vizcaino

I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

Volodymyr Hadalin COO at Yarandin

5.0★

PPC Review from Volodymyr Hadalin

We were satisfied with the PPC services provided by the team. They took the time to understand our goals, set up the campaigns carefully, and communicated clearly throughout the project. The campaigns helped us improve the quality of traffic and generate more relevant inquiries. Overall, the collaboration was smooth and professional, and we would be happy to work with them again.

Vlad Komovich BDM & Business Partnership at Peiko

5.0★

SEO Review from Vlad Komovich

We hired Elit-web to promote our project in several regional markets where competition was quite aggressive.They took full responsibility for market and niche research, providing us with detailed technical documentation, a well-thought-out backlog, and visualization of user journeys.What I especially liked was their approach to priorities. Elit-web didn't try to cover everything at once. They helped us identify the most important tasks, focusing on our long-term business goals, not just technical indicators. It felt like the team was genuinely interested in the success of our product, and not just closing another task.

Daria Hlavcheva Head of Business Development at KeenEthics

5.0★

PPC Review from Daria Hlavcheva

Elit-Web helped us take our PPC campaigns to a completely new level. They very quickly understood our goals, prepared a clear strategy and launched advertising, which began to yield results from the first weeks. I was especially impressed by how the team combines classic PPC experience with AI tools.Communication was easy and transparent: regular updates, clear analytics and quick reactions to any changes.We received more quality leads at a lower cost, and cooperation was as comfortable as possible.

Evangelia Davanos Founder & CEO at Sapience, LLC

5.0★

Web Design Review from Evangelia Davanos

Working with CMT Graphics has been a great experience from start to finish. Panos and Helen were responsible and reliable throughout the process of website (www.sapiencemed.com) and business card design. They focus on the vision of the client yet offer their thoughts for maximizing the reach of the final design/product to the appropriate audience. Additionally, they ensured that the right services were provided for the right budget which I appreciated. Would highly recommend them for website/logo and brand design overall.

Jennifer LaNasa President at LaNasa Realty

5.0★

WordPress Review from Jennifer LaNasa

LaNasa Realty Inc has been around for a long time in the New Orleans area. I reached out to Online Optimism to update my website and tell the story of my family history in the New Orleans area and how I have been involved in this history as a Real Estate Broker early on in my career. I needed a web site to show that LaNasa Realty does all aspects of Real Estate from Commercial Sales and Leasing to Residential Sales, and Rentals. Short term rentals have become very popular in New Orleans.

Candy Tai Digital Communications Strategist at Doctors for America

5.0★

WordPress Review from Candy Tai

Some of the results we've seen since our work with Online Optimism began is a higher level of engagement with our members. The communication with Online Optimism has been fantastic. They have been so responsive to our needs, to our questions, to understanding what it is we are trying to do and accomplish with our website. They've gone above and beyond communicating with us.

Marc Florman Principal at Florman Tannen

5.0★

WordPress Review from Marc Florman

We love our new website from Online Optimism! We have a brand we feel proud of and that represents us as a company, which gives us more confidence as we face out to potential clients and existing partners. Online Optimism’s design team was fast, responsive, and an absolute pleasure to work with.

Josh Sargent Marketing Manager at Everstack Logistics

5.0★

PPC Review from Josh Sargent

PBJ Marketing has been amazing for our logistics company's online presence. Their PPC services are a perfect mix of strategy and expertise, and they really understand the logistics industry. From day one, they worked with us to create campaigns that hit the right audience and drove quality traffic to our site. The results were noticeable right away with more leads and conversions that made a real difference for our business.What we loved most was how they kept optimizing our campaigns to get the best possible ROI. Their team is super professional, easy to work with, and always available to answer questions or tweak things when needed. Their reports were clear and detailed, so we always knew how things were going.PBJ Marketing is more than just a service providerthey feel like a real partner who cares about helping you succeed. If you are looking for a team to take your PPC game to the next level, we cannot recommend them enough.

Robert Starkey Sales and Marketing Lead at RWN Sourcing

5.0★

PPC Review from Robert Starkey

Working with PBJ Marketing was an exceptional experience from start to finish. Their team demonstrated a perfect mix of expertise, professionalism, and dedication, crafting tailored PPC and SEO strategies that delivered impressive results. From the outset, they took the time to deeply understand our business, goals, and target audience, ensuring every action aligned with our objectives. The results were evident in our improved search rankings, increased organic traffic, and well-optimized ad campaigns that drove quality leads and conversions.Their proactive communication and regular updates made the collaboration seamless, as they always provided clear insights and actionable recommendations. What truly set them apart was their commitment to achieving measurable outcomes while maintaining a smooth and collaborative working relationship. PBJ Marketing went above and beyond to not only meet but exceed our expectations. The partnership has had a significant and lasting impact on our business, and we couldnt be more satisfied.

Eugene Ravitsky CEO at FP

1.0★

Google Ads Review from Eugene Ravitsky

Ad spend increased dramatically and cost per conversion skyrocketed.  They claimed because revenue was increasing that they did their job.  We add new brands weekly so revenue was growing before and after them.  Cost per conversion/ROAS went into the dumps and we were unprofitable.  Yet they still use us as a success case study on their website.  Since then google reps took over and overhauled the structure of the campaign, saying it was clunky and wrong.

Terry Heller CEO at Preferred Roofing

5.0★

Web Development Review from Terry Heller

As a growing roofing company, we knew our old website wasn't doing justice to the kind of work we do at Preferred Roofing. It looked outdated, was hard to navigate, and didn't reflect the level of professionalism we bring to our projects. We wanted to change that. Our main goals were to create a new website that would clearly show our services, build trust with new visitors, and make it easier for people to contact us or request quotes online. We also wanted the site to work well on mobile phones because a lot of our customers use their phones to search for roofing services.So, we hired JanBask Digital Design to completely redesign and develop our website. We were looking for a partner who would not only build us a great-looking site but also guide us through the process and make sure the site helped us grow our business.They asked detailed questions about our services, customer base, and how we wanted people to feel when they visited the site.Scope of the work included:Designing a responsive website from scratchCreating unique pages for all our services (roof repairs, installations, gutter services, etc.)Adding a clean, easy-to-use contact form and quote request systemThe new website has made a real difference for us. We've received more calls and quote requests since the launch, and customers often mention how easy it was to find what they were looking for on our site. The new layout makes our services very clear, and the site feels clean, modern, and professional which is exactly what we wanted. It has definitely helped us build more trust with new visitors.Project management was excellent. JanBask kept everything organized and walked us through each step. They gave us regular updatesWhat stood out the most was their care and attention to detail. They didnt just build a pretty website they made sure it worked for our business. They didnt rush the process either they truly wanted us to be happy with the final product.

Jason Anish President & CEO at Austin Financial Services, Inc.

5.0★

Web Development Review from Jason Anish

When we approached JanBask Digital Design, our companyAustin Financial Services, Inc.was going through a critical branding transition. While weve been around for over 40 years and have built a solid reputation in asset-based lending, our online presence didnt reflect the trust, speed, and flexibility we offer to our clients. We needed more than just a website redesignwe needed a digital experience that could communicate our value, streamline how potential clients learn about our services, and ultimately drive real business conversations.We specifically hired JanBask to help us accomplish a few main goals:Modernize our websites look and feel without losing the credibility and seriousness expected of a financial company.Improve the user journey for business owners and financial decision-makers who are looking for fast, flexible credit solutions.Create a strong foundation for future digital marketing efforts like SEO, paid ads, and client onboarding automation.Make the site mobile-friendly and easy to navigate, especially for busy executives browsing on the go.We had tried updating our site with internal resources and freelancers before, but it never really hit the mark. So we were cautious going inbut hopeful.JanBask started the project with a series of discovery calls where they really took the time to understand not just what we do, but why we do it and who we do it for. They dug into our client personas, our lending process, and even how our sales team follows up on leads. It felt like they werent just designing a websitethey were building a tool tailored to how we actually work.What stood out most to us was their ability to translate financial language into something both clear and client-friendly. Were used to dealing in technical lending terms, but JanBask found a way to keep things professional and easy to understand. Thats not easy to pull off.

Dharmanshu Das Project Lead at SAP

5.0★

Web Design Review from Dharmanshu Das

Janbask attention to detail and commitment to excellence is truly remarkable. They took the time to understand our goals and preferences, and then created a website that perfectly represents our brand and message. I'm so grateful for their hard work and dedication.

James Arthur R. Executive Producer at Technology Company

5.0★

Web Development Review from James Arthur R.

Customer service is fantastic and they get the job done! They have build a couple of new websites and still do the maintenance and keep up of it too. Any technical questions I've had they're always very much helpful in answering them. I love their fast response rate and they know what they're doing when it come to websites. They'll get the job done! They don't offer other services such as handling social media. They'll definitely get the job done for you and their repose rate is really great!

Undisclosed Owner at Retail Company

5.0★

Online Reputation Management Review from Undisclosed

We hired WebiMax to assist with our reputation management online. We had specific goals of shifting positive content that was relevant to our business to the first page of a search. WebiMax has a clear and concise complexion report that they provided every month with a Project Management summary that was easy to understand. There was always a key point person to walk you through any nuances and pivot if the need arose. There really weren't in downsides to using WebiMax since their contract was also really flexible and it allowed us to use their services based on our timeline. Our experience with WebiMax has been very genuine. They set out to achieve our goals and understood what we wanted to achieve. They hold themselves to a high standard which is appreciated. Our points of contact were always professional and knowledgeable. I would highly recommend them. We have managed to achieve our goals with our reputation online. What once used to appear on page one of a google search has been shifted to page 4/5. More relevant content is now served up which has assisted with our brand image.

Undisclosed Manager at Engineering Company

5.0★

Public Relations Review from Undisclosed

WebiMax provides PR and content marketing services for an engineering company. They have delivered high-quality PR, video interviews, and content that align with the brand's messaging. WebiMax has delivered professional services, leading to an increase in media coverage and brand mentions in relevant publications. The client has lauded their creativity, well-organized project management style, and timely implementation. The team also holds regular meetings for a smoother process.

Elke Dohmann Marketing at DORTEX mbH

4.8★

Google Ads Review from Elke Dohmann

Highly professional SEA supportWe highly recommend SaphirSolution for their dedicated and result-oriented SEA management. Special thanks to Lisa, who quickly developed a deep understanding of our market and goals. The agreed targets were met, while ad spend was optimized significantly. Communication and reporting are consistently clear and reliable. Great collaboration!

Horia Savu CEO at Alsafix

5.0★

Social Media Marketing Review from Horia Savu

We've been working with SaphirSolution for over a year and the results are good. They are super prompt and did more than I asked them to, they even helped me with solving technical problems on our website.We have a perfect relationship with both Cristina and Antonia

Moussa Bdeir CEO at RhineRender GmbH

4.8★

SEO Review from Moussa Bdeir

Excellent SEO agency. Helping us in all their needs. The ROI is increasing drastically. We are looking forward to increase our budgets.

Jason Daniel Chief Marketing Officer at Foley Family Wines

5.0★

Digital Marketing Review from Jason Daniel

Information Technology's role has evolved to be a partner in enabling new capabilities to achieve business goals. This digital transformation project exemplifies the business and technology teams working together to transform how we engage with our customers. Using these modern solutions and integrating them enabled new capabilities for an omnichannel experience for our customers while providing our team members with a 360-degree view of the customer.

Nick Scarpino Director of Marketing at Portillo's Restaurant Group

5.0★

Web Design Review from Nick Scarpino

Americaneagle.com has a seamless process from project ideation through completion. I found a lot of value in the system they have for mocking up the site during the design phase. Seeing the site on a mobile device and a desktop computer at that stage in the process was critical.

Suzanne Hendery Chief Marketing and Customer Experience Officer at Renown Health

5.0★

Sitecore Review from Suzanne Hendery

We strive to deliver a patient-first experience, enabling us to deliver individualized experiences for our partners, patients, and community. Working alongside our implementation partner Americaneagle.com for our Sitecore-powered digital transformation has proven to be a valuable strategic decision for our organization.

Micah Steytler Product & Customer Insights Manager at Wellness Warehouse

5.0★

Web Development Review from Micah Steytler

We gave them our requirements for the website. They were in charge of the UX/UI design and the whole development process. DiscoverMyBusiness put all the features that were required in place, including an enhanced search engine that lets consumers browse for commercial real estate whenever they want using various business criteria. They also included a function that lets users list homes for sale or leasing.

Joe Parlett CEO at Amplify10

5.0★

Social Media Marketing Review from Joe Parlett

We needed someone to curate, create and manage our social media platforms. we especially wanted someone to manage our growing community. Once we met with all the team members, socially in got to work creating our tone, voice and social media strategy. I believe our platform gained followers in our demographic and that the content improved the face of our business. the community management was great and something that was above and beyond my expectations. I was impressed by the quality of the account manager she really put a lot of time and effort into our project.

Rebecca Schmidt Co-Founder at CoachEm

5.0★

Social Media Marketing Review from Rebecca Schmidt

We needed Digital marketing and social media content. The goal is to gain more social media presence and brand recognition. I initially provided the basic information about our company and brand for them to come up with a proposal suited to our needs. And then we arranged a meeting to better understand the story of our company and the goals we are aiming for. We have been consistently gaining likes and followers on our Social Media and established our Google Ads. They are very hands-on and have exceptional communication skills. We are very happy with the quality of work there are doing for us.