Our directory of top call center companies in USA is based on five criteria, reviewed by 12 experts, and supported by over 300 verified reviews, all to help you choose a reliable partner and grow your business with the right support.

Find the Best Call Centers Across the USA

21 Companies - Rankings updated: September 07, 2026

Every call center provider featured on DesignRush is evaluated for service scope, delivery quality, and verified client feedback. Some featured placements may be paid.

Expertise
Software & IT Services
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United States × Software & IT Services × Sort by: Avg Hourly Price: Low to High × Clear Filters

  • Platonics LLC

    Outsource With Confidence

    Platonics provides cost-effective medical staffing solutions with HIPAA-trained remote staff. Build your ideal team and save up to 75% on staffing costs...

    Top Services:

    • Call Centers
    • BPO
    • IT Compliance Solution
    • Transcription Services
    • Phone Answering Services
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000

    Platonics LLC Services

    • Call Centers
    • BPO
    • IT Compliance Solution
    • Transcription Services
    • Phone Answering Services
    • Customer Support
    • IT Services
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Software & IT Services Industry
    • HR Industry
    Data sourced from the agency's DesignRush profile

    Platonics LLC Reviews & Testimonials

    • Ariana S
      Ariana S Review from Google
      5.0 ★

      Ariana S's Review Sourced from Google

      I've had a great experience working with Platonics for staffing support. Their team is super friendly and easy to work with. They took time to understand what I needed before recommending candidates. It all felt smooth and much less stressful than typical hiring. The staff they provided were professional and easy to integrate, and I felt like my opinions were really heard. I'd definitely recommend them for reliable remote staffing support.

    • Ron Shahaf
      Ron Shahaf Review from Google
      5.0 ★

      Ron Shahaf's Review Sourced from Google

      Aly has been amazing to work with, professional, responsive, and extremely supportive throughout the process. Thank you Platonics for being the bridge between us and the Philippines. Great experience overall.

    • Jessica April Santos
      Jessica April Santos Review from Google
      5.0 ★

      Jessica April Santos's Review Sourced from Google

      We worked with Platonics Solutions for operational and staffing support, and the experience has been consistently smooth and reliable. Their team helped us with recruitment, HR coordination, payroll, and admin tasks, which significantly reduced our internal workload. What I appreciate most is how they take time to understand the role requirements and company culture before recommending candidates. The profiles they provide are well-screened, which saves time and leads to better hiring decisions. Communication is clear, timelines are respected, and they stay responsive throughout the process. For companies that need dependable remote staff and structured operational support, Platonics Solutions is a practical partner. They make scaling easier without the usual administrative burden, and their professionalism shows in every step of the engagement.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (8)

  • Express Virtual Assistant

    Leading Virtual Assistant Services Provider

    Express Virtual Assistant (EVA) is a globally managed virtual workforce solutions provider that helps businesses streamline operations through structured, performance-driven support systems. Founded in 2004 as a subsidiary of Flatworld Solutions, EVA goes beyond traditional outsourcing by offering a...

    Top Services:

    • BPO
    • Creative Services
    • Graphic Design
    • Logo Design
    • Design Services
    • Show more
    Location
    Princeton, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $8/hr

    Express Virtual Assistant Services

    • BPO
    • Creative Services
    • Graphic Design
    • Logo Design
    • Design Services
    • Product Design
    • Content Marketing
    • eCommerce
    • Video Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Real Estate Industry
    • Software & IT Services Industry
    Data sourced from the agency's DesignRush profile
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  • Unity Communications

    We Drive Success.

    Unity Communications is a U.S.-based call center company providing BPO, contact center, IT support, technical support, data entry, and AI agent solutions starting at $9.50/hour, serving ecommerce, healthcare, fintech, SaaS, and real estate clients, including AT&T and RingCentral, since 2009...

    Top Services:

    • BPO
    • Customer Support
    • Business Consulting
    • Call Centers
    • Show more
    Location
    Gilbert, Arizona
    Number of Employees
    500 - 999
    Average Hourly Rate
    $9/hr
    Portfolios Count
    3 Projects Listed

    Unity Communications Services

    • BPO
    • Customer Support
    • Business Consulting
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AT&T
    • Microsoft
    • Konica Minolta
    • Amazon
    • First American
    • Altaworx
    • Zontre
    • Sandler Partners
    • Intuit QuickBooks
    • Fleet Complete
    Data sourced from the agency's DesignRush profile

    Unity Communications Reviews & Testimonials

    • Matt Schnurr
      Matt Schnurr Director of IT at RingCentral
      5.0 ★

      IT Services Review from Matt Schnurr

      As a RingCentral partner, Unity Communications provides one of the best sales support teams for technology for companies. The client's projects involved handling different customers types from large enterprises to small businesses, implementation, and customer service. The Unity team did a very thorough job handling intricate technical demands that involved research, spreadsheet details, proposals, and immediate response when required. Very detailed. (Verified by email)

    • Alexa Fernandez
      Alexa Fernandez Digital Strategist at Professional and Seamless BPO
      5.0 ★

      Data Entry Review from Alexa Fernandez

      We have seen an extremely positive shift since working with Unity Communications. We were looking to expand our global resources and Unity Communications allowed us to do so. All team members on boarded have continuously exceeded our expectations and the team we worked with allowed for completely seamless facilitation.

    • mia trigo
      mia trigo Review from Google
      1.0 ★

      mia trigo's Review Sourced from Google

      requires a star but actually my rating to this company is negative stars lol. This company is a scam. They act like their interviewing and offer a position then they ask for money in form of a gift card. Be careful this is a scam. No company would ask for you to pay them to work for them. I wasted 3 hours with this company in hopes of a job. All they did was waste my time.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (2)
    3.6 3.6 (8)

  • Supportonic_CX

    Able Customer Success Managers Ready to Work

    Trained specialists for delivering positive customer experience allowing you to remain on top of your customers' minds. Outsourced customer support, technical reporting, and back office virtual assistants trained solely to provide upper edge to your overall business...

    Top Services:

    • Call Centers
    • Digital Marketing
    • Customer Support
    Location
    Los Angeles, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $9/hr
    Minimal Budget
    $10,000 - $25,000

    Supportonic_CX Services

    • Call Centers
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Janitorial Leads Pro
    • All City Duct Cleaning
    • HVAC Leads Pro
    • MCA Leads Pro
    • Cleaning Leads Pro
    • Solar Leads Hub
    Data sourced from the agency's DesignRush profile
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  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo is a U.S. call center company offering outsourced customer support, trust and safety, and digital operations to 150+ clients like Google, Meta, and Upwork across gaming, SaaS, fintech, and ecommerce. Teams are assembled in as little as two weeks, with ISO 27001 and HIPAA certifications...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0 ★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0 ★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0 ★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.8 4.8 (8)
    5.0 5.0 (9)

  • Top Customer Service

    Redefining Customer Experience

    Top Customer Service is a U.S. call center company providing 24/7 inbound and outbound call handling, AI-augmented support, omnichannel engagement, and back-office services to 800+ clients including Big Lots, across retail, healthcare, fintech, and manufacturing industries, with 1,200+ agents worldwide...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    26 Projects Listed

    Top Customer Service Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • ElectrIQ Marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Top Customer Service Reviews & Testimonials

    • Manoj Thenua
      Manoj Thenua Chief Executive Officer at Medico Hub
      5.0 ★

      Customer Support Review from Manoj Thenua

      I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity. What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance. Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues. Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.3 4.3 (1)

  • The Acme Solutions

    Delivering Dependable Customer Support

    We help businesses deliver fast, reliable, and professional customer support across all channels. Whether you need inbound support, outbound follow-ups, or a dedicated remote team, we tailor our services to fit your operations and scale with your growth...

    Top Services:

    • BPO
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Show more
    Location
    St. Petersburg, Florida
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Portfolios Count
    2 Projects Listed

    The Acme Solutions Services

    • BPO
    • Customer Support
    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Wellness & Fitness Industry
    Data sourced from the agency's DesignRush profile
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  • SupportSave

    Scalable, 24/7 Technical Support That Powers Performance, Productivity, and CX

    SupportSave offers inbound and outbound call center services in the US at affordable rates. Our services include on-call support, live chat, order processing, lead generation, telemarketing, etc. Check out pricing packages, which start from just $11 per hour per agent. By partnering with SupportSave as their...

    Top Services:

    • Call Centers
    Location
    Norcross, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000

    SupportSave Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Window Technology
    • Global Seamless
    • I Love My offers
    Data sourced from the agency's DesignRush profile
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  • Evateck

    Business processes, outsourced without compromise

    Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Fort Lauderdale, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $16/hr
    Minimal Budget
    $1,000 - $10,000

    Evateck Services

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Transportation & Logistics Industry
    • E-Commerce Industry
    • SaaS Industry
    • Healthcare Industry
    • Fintech Industry
    • iGaming Industry
    • Online Education Industry
    • Travel Industry
    Data sourced from the agency's DesignRush profile
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  • SwiftCare Billing LLC

    Precision Billing, Maximum Revenue, Minimal Risk.

    Call center firm SwiftCare Billing makes it easy to elevate healthcare operations and streamline claims, coding, and denials management for providers of all sizes. Superior solutions are born from our profound experience in medical billing and revenue cycle optimization...

    Top Services:

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Show more
    Location
    Evesham, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Portfolios Count
    3 Projects Listed

    SwiftCare Billing LLC Services

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Accounting
    • Web Design
    • Web Development
    • WordPress Website Design
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Insurance Industry
    • HR Industry
    • BPO
    • Outsourcing
    • Medical Billing
    Data sourced from the agency's DesignRush profile

    SwiftCare Billing LLC Reviews & Testimonials

    • Julie Formica
      Julie Formica Office Administrator at Redefine Healthcare
      5.0 ★

      Medical Billing Review from Julie Formica

      We have been partnering with SwiftCare Billing for the past year to manage key administrative operations, including billing, accounts receivable (AR) processing, and file indexing. This collaboration has been instrumental in improving our internal workflows, reducing turnaround times, and enhancing the accuracy of our financial and document management systems. One of the major strengths of SwiftCare Billing is their responsiveness and client service. From the initial onboarding to ongoing operations, their team has been professional, communicative, and solution-oriented. We receive regular updates and clear performance metrics, which has helped build a high level of trust in their services. While our overall experience has been highly positive, a few initial challenges related to software integration and adapting to our internal protocols required some time and coordination. However, SwiftCare Billing showed flexibility and commitment in overcoming these hurdles, and weve since seen steady improvements in alignment and efficiency. Overall, SwiftCare Billing has proven to be a reliable, professional, and valuable partner. Their services in billing, AR, and file indexing have added measurable value to our operations, allowing our in-house team to focus on core business activities. We would not hesitate to recommend their services to other organizations seeking a capable and trustworthy outsourcing provider.

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    4.3 4.3 (1)

  • Trupp Global

    Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Trupp Global Services

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Sector
    • Big Data Company
    • Construction Sector
    Data sourced from the agency's DesignRush profile

    Trupp Global Reviews & Testimonials

    • Jyoti Chakrapani
      Jyoti Chakrapani Review from Google
      1.0 ★

      Jyoti Chakrapani's Review Sourced from Google

      They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...

    • Keerthi Kandra
      Keerthi Kandra Review from Google
      1.0 ★

      Keerthi Kandra's Review Sourced from Google

      Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience

    • Akshay kumar
      Akshay kumar Review from Google
      1.0 ★

      Akshay kumar's Review Sourced from Google

      Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you... company infrastructure is also not good.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    3.8 3.8 (73)

  • Helpware

    End-to-end CX solutions that delight customers.

    Helpware is a U.S. call center company providing voice support, customer service, technical support, and back-office operations across healthcare, SaaS, and ecommerce, serving clients like Microsoft, Headspace, and DoorDash. The company holds ISO 27001 and HIPAA certifications and offers support in 45...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0 ★

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0 ★

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0 ★

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)
    4.3 4.3 (6)

  • Calling Agency

    B2B Lead Generation | B2B Appointment Setting | Cold Calling Services and More

    CallingAgency books qualified B2B appointments with decision makers for your sales team. We have served more than 2,100+ businesses across 50+ industries in the US, Canada, and Australia...

    Top Services:

    • Call Centers
    • Customer Support
    • Digital Marketing
    Location
    New Castle, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Calling Agency Services

    • Call Centers
    • Customer Support
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Real Estate Industry
    • Transportation & Logistics Industry
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • STARTEK

    The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups...

    Top Services:

    • BPO
    • Call Centers
    Location
    Greenwood Village, Colorado
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    STARTEK Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flair Airlines
    • Telkom
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile

    STARTEK Reviews & Testimonials

    • Karina Thompson
      Karina Thompson Review from Google
      1.0 ★

      Karina Thompson's Review Sourced from Google

      Startek is the worst. They provide tech support for other companies... And they never seem to know what is going on. Poorly trained.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    2.3 2.3 (4)

  • Magellan Solutions USA

    Empowering Growth with Expert Contact Center & Digital Solutions Tailored to Your Needs

    Magellan Solutions USA delivers expert contact center and digital marketing services tailored to your business needs. From inbound and outbound support to live chat, telemarketing, and SEO, we help businesses enhance customer engagement and drive growth. As a small, minority-owned business with diverse...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    • Show more
    Location
    Melbourne FL, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $29/hr
    Minimal Budget
    Under $1,000

    Magellan Solutions USA Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • US Department of Veterans Affairs
    • US Department of Treasury
    • North Texas Tolling Authority
    • San Francisco Municipal Transportation Agency
    • Service One of Brevard
    • TMS Insurance Brokerage
    Data sourced from the agency's DesignRush profile

    Magellan Solutions USA Reviews & Testimonials

    • Alex Lavarsse
      Alex Lavarsse Review from Google
      5.0 ★

      Alex Lavarsse's Review Sourced from Google

      super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (1)

  • LevelUp Leads

    No SDR Headaches, No Stress

    LevelUp Leads specializes in optimizing sales processes by overseeing every aspect of clients' outbound strategies, from acquiring relevant data to executing meticulously crafted campaigns. With a dedicated team managing outreach efforts, clients can confidently devote their time to closing deals and driving...

    Top Services:

    • Call Centers
    • Email Marketing
    • Direct Marketing
    • Digital Strategy
    • Social Media Marketing
    • Show more
    Location
    Lafayette, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000

    LevelUp Leads Services

    • Call Centers
    • Email Marketing
    • Direct Marketing
    • Digital Strategy
    • Social Media Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Okendo
    • ecotrak
    • Navigator
    Data sourced from the agency's DesignRush profile

    LevelUp Leads Reviews & Testimonials

    • Atif Gagguturu
      Atif Gagguturu Marketing & Customer Acquisition at BankStride/FileStride
      5.0 ★

      Email Marketing Review from Atif Gagguturu

      We are a document collection specializing in loan document gathering and invoice management software company. We hired LevelUp Leads to increase the amount of sales and demos we got. So we have been having trouble getting leads. As such we were searching for a marketing company to help us find more customers. We stumbled upon LevelUp Leads and found they came with a lot of good recommendations. It is benefiting us by giving us a better direction to get more leads. I like the weekly reviews where we can see what we are doing good. I also like being given reports of who is being responsive to our campaigns. I like how the LevelUp Leads explains what exactly the campaigns are doing and why they are doing the things they are doing and how it can get us out there. I especially like the recommendations given to our company for our other advertising projects.

    • Troy Deason
      Troy Deason Managing Director at HCA Healthcare
      5.0 ★

      Digital Strategy Review from Troy Deason

      Levelup Leads provides various digital marketing services for our healthcare testing services company. The team's tasks range from paid media and reporting to email campaign optimization and landing page creation. We are pleased with Levelup Leads' services. What's been most impressive about the team is their project management skills, they execute tasks efficiently and hold weekly meetings to ensure everyone's in synchronization. Their problem-solving capabilities are commendable as well.

    • Jesse W
      Jesse W Review from Google
      5.0 ★

      Jesse W's Review Sourced from Google

      John and his team at LevelUp Leads were highly proficient at setting quality appointments. Their personalized approach and expertise drives growth and produces meaningful results. I'm very pleased I went with them and would be more than happy to work with LevelUp Leads again in the future.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (2)
    5.0 5.0 (11)

  • Nam Info Inc

    Connecting talent and technology

    NAM Info Inc. is a technology-forward talent management organization dedicated to bridging the gap between industry leaders and exceptional human resources. They pride themselves on delivering quality candidates, deep industry coverage, and knowledge-based training for consultants. Their commitment to...

    Top Services:

    • Digital Services
    • Staff Augmentation
    • IT Services
    • Call Centers
    • Show more
    Location
    Jersey City, New Jersey
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    Nam Info Inc Services

    • Digital Services
    • Staff Augmentation
    • IT Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Jetblue
    • Cognizant
    • Tech Mahindra
    Data sourced from the agency's DesignRush profile

    Nam Info Inc Reviews & Testimonials

    • Balaji Mariyappan
      Balaji Mariyappan Review from Google
      5.0 ★

      Balaji Mariyappan's Review Sourced from Google

      Friendly team. Small office but they have large vision for big tech and data related projects

    • Akshay Kumar
      Akshay Kumar Review from Google
      5.0 ★

      Akshay Kumar's Review Sourced from Google

      A Robust and Reliable Technology Based Talent Management Organisation with pool of talents of niche technical, functional and domain experts. They work on and own mobile based applications too with patents in few area. From my interactions with them - The management and workforce are really hard working, agile and ever ready for challenges. They have multiple out of the box and novel ideas in the field which shows their knack to make positive ground breaking impacts in their fields. Would recommend them highly to anyone who would like to work in this area or along with them.

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    5.0 5.0 (2)

  • Cloud Bridges LLC

    Your Gateway To Digital Excellence

    CloudBridges delivers advanced VoIP and ViciDial solutions for call centers and BPOs worldwide enabling businesses to run legit USA & UK campaigns with unmatched reliability, automation, and support...

    Top Services:

    • Call Centers
    Location
    St. Petersburg, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000

    Cloud Bridges LLC Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Chic Trends Boutique
    • TechInnovate Solutions
    • SwiftLaunch Tech
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Grow Your Sales Pipeline

    Sales Development, Sales Recruiting, and Sales Coaching Services

    Grow Your Sales Pipeline executes high-standard sales development, coaching, and recruiting programs to drive profitable revenue growth for our client partners...

    Top Services:

    • Direct Marketing
    • Business Consulting
    • Email Marketing
    • Call Centers
    • Advertising
    • Show more
    Location
    Minneapolis, Minnesota
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr

    Grow Your Sales Pipeline Services

    • Direct Marketing
    • Business Consulting
    • Email Marketing
    • Call Centers
    • Advertising
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • tap/QA, LLC
    • InterplX Expense Management
    • eDynamic Learning
    • mTab LLC
    • Lighthouse Software
    • Hoonuit, LLC
    • MakeMusic
    • Great Bay Software, Inc
    • Convey
    • OptiMine
    Data sourced from the agency's DesignRush profile
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  • Internet Nerdz

    Trusted Advisors, VARs, Managed IT & Technology Broker Services.

    Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...

    Top Services:

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Pensacola, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Internet Nerdz Services

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • IoT
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Clearspan Communications
    • Cynergy HiTech
    • Innisfree Hotels
    • Tandy Leather
    • Higgenbotham Insurance Agency
    • Northland Development
    • Prominence Hospitality
    • Fora Financial
    • Entouch Controls
    • Nexxiot Inc.
    Data sourced from the agency's DesignRush profile

    Internet Nerdz Reviews & Testimonials

    • Scott Berg
      Scott Berg VP of Operations at Sigma Funding Group
      5.0 ★

      IT Services Review from Scott Berg

      If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!

    • Shaun Green
      Shaun Green Review from Google
      5.0 ★

      Shaun Green's Review Sourced from Google

      Internet Nerdz has been a game-changer for my business. Their team is responsive, knowledgeable, and genuinely committed to helping their clients succeed. They made everything simple and stress-free, from setup to ongoing support. Highly recommend for anyone looking for reliable and expert service!

    • Angelica Cervantes
      Angelica Cervantes Review from Google
      5.0 ★

      Angelica Cervantes's Review Sourced from Google

      In an increasingly digital world, partnering with Internet Nerdz Inc is a strategic move towards achieving your business goals. With their unparalleled expertise, dedication to excellence, and commitment to customer satisfaction, they are truly the gateway to digital success. Whether you're a startup, a small business, or a multinational corporation, Internet Nerdz Inc has the tools and the talent to propel your brand to new heights.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.3 4.3 (1)
    4.3 4.3 (11)

  • MarketStar

    We Know Your Customers and Your Markets.

    We help b2b tech companies generate more opportunities and close more deals. Our expertise lies in both execution of sales development campaigns and at the same time working closely with founders and sales leaders to help them take the best out of every conversation and increase the number of deals they...

    Top Services:

    • Call Centers
    Location
    Ogden, Utah
    Number of Employees
    Under 49
    Average Hourly Rate
    $300/hr
    Minimal Budget
    $10,000 - $25,000

    MarketStar Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • B2B Industry
    • IT Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    MarketStar Reviews & Testimonials

    • Daniel Kasimow
      Daniel Kasimow Review from Google
      1.0 ★

      Daniel Kasimow's Review Sourced from Google

      Bro The deceptive advertising This company 😂 is doing on Indeed in this rachet economy for the worst sales office 🏬 job around horrible sales 😫 people makes scientology look like a brilliant idea hell 🙅‍♂️ no

    • Tony Hotard
      Tony Hotard Review from Google
      1.0 ★

      Tony Hotard's Review Sourced from Google

      They never return my emails or phone calls. Only thing I have to say about it.

    • Jenney Feliciano
      Jenney Feliciano Review from Google
      5.0 ★

      Jenney Feliciano's Review Sourced from Google

      When I walked in I felt like I was at home. So warm and welcoming! Great people!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.2 4.2 (71)

Call Center Companies by City

Call Center Companies by State

Call Centers Specializations in the US

Popular Services

Hiring Guide: How to Choose a Leading Call Center Company in the US

What can these companies do for business in the US?

They can help businesses manage and field phone communications.

Through a mix of inbound and outbound call answering services, these specialists strengthen customer trust, streamline the overall income of inquiries, and ultimately, improve the brand image.

Considering that over 70% of customers prefer to do business with a company that has a great reputation for quality customer service, organizations keenly employ call center specialists.

Apropos those findings, data also shows that 97% of customers are likely to tell their friends, family, or coworkers about a pleasant customer experience.

How long do companies typically commit to call center providers?

The most common contract length for call center services in the US ranges from 6 to 12 months, which allows enough time to onboard agents, familiarize them with the brand, stabilize outstanding tickets, and evaluate results.

Shorter engagements of 3 to 6 months are commonly used for seasonal support, pilot programs, or temporary coverage during peak demand.

Longer contracts lasting 12 to 36 months are common for enterprise-level programs that require dedicated teams, custom technology integrations, or compliance-heavy operations.

Contract length often depends on service complexity, expected call volume, industry regulations, and whether the provider is supporting a short-term initiative or an ongoing operation.

How can you choose the best call center provider for your business?

Choosing the right call center company in the United States requires aligning your business needs with a vendor’s capabilities across technology, service quality, and long-term performance.

Here are some things to consider when searching for a provider:

  1. Determine service scope
    Define whether you need inbound support, outbound sales, multilingual assistance, or omnichannel coverage.
  2. Seek candidates who can offer good scalability
    Choose providers that can scale agent capacity to support seasonal demand or business growth.
  3. Look into their industry experience
    Look for providers with experience in your industry so they understand customer expectations and regulatory requirements.
  4. Inquire about the technical setup and integrations
    Make sure the shortlisted candidates support phone, live chat, and SMS, can integrate with your CRM, and offer interactive voice response (IVR) tools and reporting dashboards.
  5. Ask about security practices
    Ask the agencies about their data protection practices, compliance standards, and uptime guarantees.
  6. Review performance history
    Validate call center companies’ quality and reliability through case studies, client references, and third-party reviews.

Need help finding a call center across the USA? Visit our Marketplace and send us a project brief. Based on your request, we'll send you five agency suggestions that meet the criteria.

How to find the right company on DesignRush that fits your budget?

We’ve shortlisted call center providers on DesignRush across multiple price points, so you can identify a vendor that's within your budget.

High budget: $50,000+
  • Protel BPO
  • Proten International
  • J TeleMarketing
Low budget: $25,000-$50,000
  • UnboundB2B
  • Servixer
  • Voicentric

Beyond budget, our agency directory allows you to filter agency profiles by location, area of expertise, agency reviews, client types, team size, and hourly rates.

What questions should be asked before hiring a professional call center company?

Before hiring one of these companies in the US, you should ask some of the following questions to make sure the candidate is a good fit for the project:

Relevant Background

  1. How many years have you been in operation?
  2. Do you have any client references from similar industries or sectors?
  3. In what languages can you offer support?

Services and Processes

  1. What type of call center services do you offer (inbound, outbound, customer service, telemarketing)?
  2. What software and tools do you use?
  3. Do you offer 24/7 support?
  4. What key performance indicators (KPIs) do you track?
  5. How is your pricing structured: per call, per minute, or a fixed monthly fee? Are there any setup fees?

Related to Your Project

  1. What type of onboarding can we expect?
  2. How will you ensure minimal downtime when implementing new systems or integrating with our existing processes and systems?
  3. How frequently can we expect reports?
  4. What is the minimum contract duration?
  5. How do you handle terminations or transitions?

 

Why People Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding top call center companies in the USA. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

DesignRush rating logos on Trustpilot and Google

Learn more about DesignRush Agency Ranking Methodology. 

Sources

DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:

  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

Frequently Asked Questions About Call Center Companies

What services do these types of companies in US usually offer?

Call centers encompass specialized agencies that manage both incoming and outgoing customer phone calls, often providing customer service, technical support, or sales services. These providers use advanced technologies to route and handle calls efficiently, thus maintaining effective communication between businesses and their clients. 

They typically offer services such as:

  • Inbound customer support: Providers handle incoming calls related to general inquiries, complaints, billing questions, and service issues
  • Technical and help desk support: Agents assist customers with troubleshooting products, resolving service disruptions, and escalating complex problems
  • Outbound calling services: These include sales outreach, follow-ups, customer surveys, reminders, and customer retention calls
  • Order management and account support: Providers help process orders, manage returns, update customer information, and assist with payments
  • Multichannel support: Many providers engage customers through phone, email, live chat, SMS, and social media messaging
  • Appointment scheduling and lead qualification: Some providers manage bookings and screen inquiries before routing them internally

In the US, over 50% of companies outsource at least part of their customer service operations.

On the other hand, outsourced centers report agent utilization rates of approximately 85-90%, compared to 65-70% for in-house teams, which supports higher operational efficiency.

How much does it cost to hire these services in the United States?

Industry pricing benchmarks show that standard inbound customer support is commonly priced between $20 and $30 per hour for US-based agents, depending on coverage hours and agent experience. Pricing for call center firms in the United States is typically based on usage, call volume, and service complexity rather than a single flat rate.

More specialized services, such as advanced technical support or compliance-driven call handling, often cost more and typically range from $30 to $50 per hour due to higher training and skill requirements.

In addition to service fees, technology costs can significantly affect total pricing.

Call center software alone can cost around $75 per agent per month, and this figure does not include staffing, call handling, or operational services.

What additional costs should businesses expect beyond base pricing?

Many providers in the United States charge setup or onboarding fees for agent training, system integration, and quality assurance work, which may not be included in the hourly quote.

Technology and software can add separate expenses, such as customer relationship management (CRM) tools, call routing systems, or analytics platforms.

Infrastructure and operational overhead, including telecommunications, hardware, and office costs, also contribute to total expenses for US-based programs.

Finally, specialized services such as after-hours support, multilingual support, or advanced reporting often come with premium charges.

How long does it usually take to set up and begin with the services?

Launching a call center program in the United States typically takes anywhere from a few weeks to several months.

Small or virtual call center programs in the US can often launch within a few weeks, as setup usually involves selecting software, hiring agents, and completing training without physical infrastructure.

Larger on-site or traditional call centers typically require 3 to 6 months to launch due to facility setup, telephony, and hardware installation, large-scale hiring, and compliance requirements.

In general, the team size, service complexity, technology requirements, and whether the operation is virtual or on-site are the primary factors that determine how quickly a call center program can go live in the US. 

What types of businesses typically work with call center companies in the USA?

Many businesses rely on these companies to handle customer service and support, particularly when call volumes are high or 24/7 availability is required. Common industries include:

  • Telecommunications: Handles massive customer inquiries about plans, outages, billing, and tech issues that benefit from dedicated phone support
  • Healthcare: Needs structured patient communication for scheduling, billing, follow-ups, and after-hours assistance
  • Financial services and insurance: Requires careful call handling for claims, account questions, fraud alerts, and compliance issues
  • Retail and eCommerce: Manages order help, returns, delivery questions, and loyalty support that phone reps often resolve faster
  • Technology and SaaS: Uses live agents for onboarding, troubleshooting, and complex product explanations where self-service falls short
  • Travel, real estate, legal, and home services: Frequently convert incoming inquiries into bookings or leads, making missed calls costly

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