Question 1

What is an eCommerce web design company?

Accepted Answer

An eCommerce website design company is a design agency that specializes in providing services for clients with eCommerce businesses. These agencies help clients create great user experiences, promote products, simplify the checkout process, and increase the number of conversions which leads to more revenue.

When looking for eCommerce web design services, consider the following main differences between regular web design and eCommerce web design:

Hosting: eCommerce websites are typically self-hosted while regular websites pay for hosting
Main goals: the goal of eCommerce websites is to generate sales, while regular websites have a longer conversion funnel and focus on traffic and lead generation
Security: since eCommerce websites are handling online transactions, website security needs to be at a much higher level compared to regular websites
Content: regular websites are typically more content-heavy (about us section, team, portfolio, careers, etc.) while eCommerce website content is mostly product descriptions and pricing

Question 2

What do eCommerce web design companies do?

Accepted Answer

eCommerce web design companies specialize in creating user interfaces and user experiences for eCommerce websites to make them visually appealing and more engaging to visitors. This includes creating color schemes, fonts, supporting images, sitemaps, and other web design elements.

An eCommerce web design company typically provides the following services:

Visual branding
Product pages design
Checkout page design
Shopping cart design
Supporting UI/UX design services

Question 3

How much does it cost to hire an eCommerce web design agency?

Accepted Answer

The cost of hiring an eCommerce web design agency varies depending on the type of services you need. On average, designing and developing an eCommerce website from scratch costs anywhere from $10,000 to $250,000 and more.

Here are typical eCommerce website design and graphics costs depending on the size of your company:

Small business: $5,000
Mid-size business: $15,000
Enterprise: $50,000

The top 50 eCommerce web design agencies on DesignRush charge an average of $87.40/hour. Roughly 21.20% of the eCommerce web design companies on DesignRush accept projects with a minimum budget of less than $1,000, while 1.30% have a $50,000+ minimum budget.

Some factors that determine eCommerce web design prices include:

Project complexity: size of the website, number of product categories, advanced integrations, etc.
Platform of choice: WordPress, Magento, BigCommerce, Shopify, WooCommerce, etc.
Website features: content management, multiple payment options, reporting, email features, etc.
Type of eCommerce web design agency: in-house or outsourced, US-based or overseas

Question 4

Why should I hire an eCommerce web design agency?

Accepted Answer

You should hire an eCommerce web design agency because its team members are up to date with the latest design trends, proficient in eCommerce platforms and software, and experienced in successfully delivering similar services.

These are some of the benefits of hiring an eCommerce web design agency:

eCommerce tools and platforms proficiency: eCommerce web designers are experienced and certified in common technologies like WooCommerce, Wix, BigCommerce, etc.
Industry experience: an agency that has worked with clients from your industry already has the knowledge about its specifics and challenges and can tailor your eCommerce website accordingly
Quicker website launch: contrary to an in-house team, an outsourced eCommerce web design company will dedicate 100% of its working hours to your project, cutting down development and deployment time

A successful project example is a sunglasses company that hired an eCommerce web design agency called SEO Design Chicago to build an eCommerce website from scratch. The agency created 34 mobile and responsive web pages and eight web page templates using WooCommerce and WordPress. As a result, the client saw a 300% increase in online sales within three months of the website's launch.

Question 5

How do I choose the best eCommerce web design company for my business?

Accepted Answer

You should choose the best eCommerce web design company for your business by inquiring about its experience with your industry, general qualifications and work recognition, pricing plans, and the types of services it provides.

Then, based on your company's needs, it is important to:

Know your eCommerce goals: Define the key performance indicators (KPIs) for this project, like increasing the number of returning buyers, growing overall revenue, reducing churn, etc.
Find the right expertise: Pick an eCommerce web design company that specializes in the platform of your choice (i.e., WooCommerce, Shopify, BigCommerce).
Set a budget: Determine the amount you can invest in designing your eCommerce website.
Review agency experience: Ask for a portfolio of relevant eCommerce web design work, case studies, reviews, or clients you can contact for feedback.
Ask about the strategy: Find out how the agency plans to create a custom strategy to meet your goals.
Inquire about analytics and reporting: Ask the agency about the tools it uses to track metrics like average order value or shopping cart abandonment rate and how often you can expect to get progress reports.
Interview: Set up interviews with prospective eCommerce web design agencies to discuss the project in detail and check if they are a good fit for your team.
Ask for proposals: Send a request for a proposal (RFP) to the shortlisted eCommerce web design companies.
Make a decision: After reviewing the RFPs, choose the best-suited agency and establish all project development processes.

Contact us if you need a custom-made list of eCommerce web design companies. Our team will match you with the most suitable agencies based on your list of requirements. You can browse our Marketplace for more details.

Question 6

How do I find the best eCommerce website designer on DesignRush that fits my budget?

Accepted Answer

If you need an eCommerce website design agency within a certain budget, you can use the filtering feature on DesignRush to sort agencies by minimal budgets in the ascending order or by hourly rate from lowest to highest. In case you have a limited budget, you can look for agencies with minimal budgets under $1000. The average hourly rate varies country-to-country so you may consider hiring an agency outside of the US that has more affordable rates.

Question 7

What are the key success metrics in eCommerce web design?

Accepted Answer

The key success metrics in eCommerce web design are:

Shopping cart abandonment rate (the difference between the number of completed purchases and the number of shopping carts created)
Average order value (the average amount a customer spends in a single transaction)
Refund and return rate (the percentage of refunded or returned orders from the overall number of orders)
Repeat customer rate (the proportion of customers who made at least two purchases within a predefined timeframe)
Store sessions by location (the number of your online store sessions by country)
Customer acquisition cost (the amount of money spent to acquire a new customer)
Bounce rate (the percentage of eCommerce site visitors who leave without viewing any other page on the website or performing any actions)
Customer retention rate (the percentage of customers retained over a period of time)
Average inventory sold per day (average number of items sold per day, per product variant)

Question 8

What questions should I ask before hiring an eCommerce web designer?

Accepted Answer

You should ask an eCommerce web design company questions about its relevant eCommerce experience, the types of services it provides and recommends for your business and the approach it will take to designing your eCommerce website.

These include the following:

Its Relevant Background

How many years of experience do you have in eCommerce web design?
Do you have a portfolio of eCommerce projects?
Which eCommerce platforms have you worked on so far?
Do your team members have relevant eCommerce certifications, like Shopify or Amazon?
Do you work with any other companies in our industry? Will there be a conflict of interest?

Company Services and Processes

How do you make clients stand out from the competition?
What eCommerce platforms are you partnered with?
How do you test different designs to see which pages perform better?
How many color schemes and design variations are included in your package?
What conversion rate results can you guarantee?
How can you improve the design of my checkout process?
How many webpage templates will I get?

The Project

How do we define project milestones? What happens if they are not met?
How many people will be on the project? What are their roles?
What metrics will you use to define the success of this eCommerce project?
How often will you provide us with status reports and relevant metrics?
What is the expected deadline to successfully deliver the campaign? What happens if the project is late?
What is the planned budget? Are there any additional costs we can expect?
What kind of support can you provide after the project is finished?

Question 9

What are the best eCommerce web design companies in the US?

Accepted Answer

According to DesignRush and Google reviews, the best 5 eCommerce web design companies in the US are:

1Digital Agency
- 4.9 stars on DesignRush (10 reviews)
- 4.9 stars on Google (87 reviews)
- Top clients: Stortz, AV Leaderz, Office Replacement Parts, Roadkit
Blank & Co.
- 4.9 stars on Google (7 reviews)
- Top clients: J Afternoon Light, Forty Five Ten, Hempz, Aristot
Huemor
- 4.9 stars on DesignRush (15 reviews)
- 5.0 stars on Google (29 reviews
- Top clients: Retrofete, Exiger, Gleamin, Revlon
Groove Commerce
- 4.6 stars on Google (9 reviews)
- Top clients: Garrett Wade, Merchant Automotive, Hello Divorce, National Toy Brand
Lounge Lizard
- 4.8 stars on DesignRush (10 reviews)
- Top clients: Honeywell, Disney, Canon, Nikon

Discover more about these and other eCommerce web design agencies. All of these were carefully selected based on successful projects, industry reputation, customer reviews, and team expertise. Personalize your search and sort companies by location, budget size, hourly rates, and reviews.

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