Софія Баран Review from Google

5.0★

Софія Баран's Review Sourced from Google

Moved here from another BPO, and the difference in structure is huge. The structured onboarding actually prepared me for the project. The tools for reporting are user-friendly and the team leads are always available 🙂

H L D Review from Google

5.0★

H L D's Review Sourced from Google

I had the pleasure of working with the iQuasar team on my  8(a) SBA project, and the experience exceeded my expectations from start to finish. The team was exceptionally professional, highly organized, and respectful, throughout the entire process. They provided clear, thorough guidance on every aspect of the project and consistently delivered work on time. Whenever I had questions or concerns, I could reach out at any time and received responses promptly. Their patience in addressing every inquiry made the entire process smooth and stress-free.I am truly grateful to have found iQuasar and highly recommend their team to any small or minority-owned business seeking government certifications. It was a genuine pleasure working with them, and I now know exactly who to turn to for any future questions regarding SBA or government certification matters.Thank you to the entire team for your outstanding support!

Girma Menkir Review from Google

5.0★

Girma Menkir's Review Sourced from Google

We had an excellent experience working with iQuasar LLC on our GSA Multiple Award Schedule application. Their team was knowledgeable, professional, responsive, and very familiar with the GSA MAS process.They guided us through the requirements, helped organize and prepare the necessary documentation, and provided clear direction throughout each stage of the application. Their attention to detail and timely communication made a complicated process much easier to manage.We truly appreciate their support, expertise, and commitment to helping our company successfully navigate the GSA Schedule process. I highly recommend their services to any business seeking assistance with a GSA MAS application.

Tiffnye Koci Review from Google

5.0★

Tiffnye Koci's Review Sourced from Google

We've had a great experience working with iQuasar. They consistently help us identify government contracting opportunities, keep our bid calendar organized, and make sure proposal deadlines stay on track. Their support has helped streamline our bidding process and kept us from missing important opportunities.A special thank you to Sal, who has been fantastic to work with. He's responsive, organized, and always willing to help. If you're looking for a reliable team to assist with government contract opportunities and proposal management, I highly recommend iQuasar.

LinMo Review from Google

5.0★

LinMo's Review Sourced from Google

Porting my phone number over to Answer First was ver easy and simple. Allison was quick to find answers to my concerns and walked me through the process efficiently. I am really happy with my experience.

Justine Karren Review from Google

5.0★

Justine Karren's Review Sourced from Google

Recently signed up with AnswerFirst and couldn't be happier! We've also received nothing but positive feedback from our clients. We also contacted support for the first time and our request was completed within a half-an-hour of creating the ticket.

Karen Mason Review from Google

1.0★

Karen Mason's Review Sourced from Google

Extremely disappointed. After assuring me that they could pre-qualify callers, they decided that they really couldn't do that and re-wrote the scripts in such a way that I might as well use AI or even a simple voice activated call routing system. They declined even the simplest request: I wanted them to add callbacks to the first available time slot on my schedule -- NOT to schedule the callback time with the client, just to put the message on MY calendar so I would have time carved out to return the call. For some reason that was too hard for them. They did, however, send me messages that were supposedly for me, even though I had never forwarded my lines to them.The response below says they couldn't schedule a callback without the callers permission, which only proves my point that they didn't listen so they didn't get it: all I wanted them to do was add the message to call back to my calendar rather than just taking a message. How is that doing anything without the caller's consent? It was just meant to block time in MY day. Nothing more.If you couldn't qualify callers in your environment, you should have said so when I asked.

MRIDUL KUMER Review from Google

5.0★

MRIDUL KUMER's Review Sourced from Google

I had a great interview experience with Riseup Labs for the Amazon Marketplace Executive position. The interviewers were professional, friendly, and respectful throughout the process. They created a comfortable environment where I could confidently discuss my skills and experience.The recruitment process was well-organized, and communication was clear and timely. Regardless of the final outcome, I appreciate the opportunity to interview with such a professional team.Thank you, Riseup Labs, and I wish the team continued success.

Ruman Hawlader Review from Google

5.0★

Ruman Hawlader's Review Sourced from Google

I had a great interview experience with Riseup Labs. The interviewers were professional, friendly, and respectful throughout the process. The discussion was well-structured and gave me a clear understanding of the role. Thank you for the positive experience.

Tanvir Hossain Review from Google

5.0★

Tanvir Hossain's Review Sourced from Google

I had a very positive interview experience with Riseup Labs for the Data Analyst position. The interview process was well-organized, and the interviewers were professional, respectful, and approachable. They created a comfortable environment where I could discuss my technical skills, problem-solving approach, and previous experience with confidence.I especially appreciated the clear communication throughout the process and the opportunity to showcase my knowledge. Overall, it was a valuable learning experience, regardless of the outcome. Thank you to the Riseup Labs team for your time and professionalism. I wish the team continued success.

Sam Khosh Review from Google

1.0★

Sam Khosh's Review Sourced from Google

Our condo property has a contract with this company for after hours emergency contact, called them during an emergency, the rep after keeping me on hold for over 10 minutes came back and said “your property is not in our directory”.

Auto Review from Google

1.0★

Auto's Review Sourced from Google

WOST SERVICE, THEY DON'T DELIVER THE MESSAGE TO PROTACTOR. LEFT MESSAGEG OVER 20 TIMES AND STILL NO CALL BACK

Moe Review from Google

1.0★

Moe's Review Sourced from Google

Terrible service. Unprofessional. They hang up on tenants who are attempting to report a vital service outage.

Kpabu Francis Review from Google

5.0★

Kpabu Francis's Review Sourced from Google

It is a good channel to remind your customers of your business about their arrears or outstanding debts.

Simon Akwasi Agyei Review from Google

4.0★

Simon Akwasi Agyei's Review Sourced from Google

I like your services, however it will be of a great help if you give an option where you have data of phone numbers already, where someone can do a bulk messaging to.Also, my account was restricted for reminding a client of a bill they supposed to pay, which is quite not fair...I don't remember being given a note that you can't sent reminders on bills.

Abdul-Rahaman Abdul-Razak Review from Google

3.0★

Abdul-Rahaman Abdul-Razak's Review Sourced from Google

I organized an important program which requires a draft of a name as sender's name. To my surprised, you never fulfilled that for me. I complained thinking of having a redress and was ignored. If you have any doubt of your client, you have several ways of getting to know him better. In as much you do business, the customer has a right.Though I have really enjoyed your services earlier before that incident.

Riel Review from Google

5.0★

Riel's Review Sourced from Google

I've had my ups and downs hiring various IT professionals to assist in our tech operations. A trusted friend recommended this firm, and since then, I haven't looked back. Dealing with ITAdOn has been delightful; they have been our most reliable partner so far, and no provider I've ever hired has come close in terms of responsiveness, accountability, and professionalism.I've achieved great results with them, receiving fantastic IT support and meeting our recruiting needs. Huge thanks to the ITAdOn team for helping us scale our business.

Donald Romeo Review from Google

5.0★

Donald Romeo's Review Sourced from Google

I have been very satisfied with the IT Support we have received from ITAdOn. ITAdOn has helped us build a secure IT infrastructure that gives us peace of mind (especially where there are a lot of cybersecurity and ransomware risks nowadays). Every staff member is very competent, responsive, and easy to work with. They treat us like their own and do whatever it takes to properly get the job done. The team members at ITAdOn are truly the professionals you want on your team helping you out when your technology snags an issue. Knowing I can rely on them, they are our go-to IT support company here in Philadelphia! I highly recommend them.

Cameron Anchondo Review from Google

5.0★

Cameron Anchondo's Review Sourced from Google

ITAdOn has been managing our IT infrastructure for the last few months and we couldn’t be happier. The technical support team is very responsive and extremely knowledgeable. I feel great that our network, server, and our workstations are up to date and running smoothly. They recently upgraded our workstations to Windows 11 which was effortless on our end and everything is working seamlessly. Very happy with their service.

Crystal Frager Review from Google

5.0★

Crystal Frager's Review Sourced from Google

EvolveUp is a fantastic HR consulting firm in Austin, TX with deep expertise across a wide range of HR, recruiting, workforce and people operations. What really stood out to me was their implementation knowledge across ATS, HRIS, HCM, LMS and resource management platforms. They don’t just provide high level advice. They understand how the systems actually work and how to select and implement them effectively within a business. Their guidance on where and how AI can be applied within different platforms was also incredibly valuable. If you are looking for a partner who understands HR technology, strategy, and execution, EvolveUp is a great choice.

James Koeper Review from Google

5.0★

James Koeper's Review Sourced from Google

I think EvolveUp should be your team if you’re in need of workforce optimization services. There are no cookie-cutter strategies here. They actually take the time to learn about your problems/goals and implement a custom strategy for you. Would highly recommend them.

Grant McCasland Review from Google

5.0★

Grant McCasland's Review Sourced from Google

EvolveUp has a great team of consultants that can handle fractional HR work, but where they really shine is their workforce consulting and HCM implementation work. They're professional and detail-oriented, which is what you want in a team handling your people operations. A little more boutique than your standard consulting firm, but more specialized.

Jackie B Review from Google

1.0★

Jackie B's Review Sourced from Google

Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened.Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company.When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored.After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

Deep R Review from Google

3.0★

Deep R's Review Sourced from Google

I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business.I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR.I think using them as a message-taking service is fine but would not expect anything more of them.

Mairreaner Johnson Review from Google

5.0★

Mairreaner Johnson's Review Sourced from Google

One of the most best call centers ever!!!! Thank you for being so nice and yet professional! I really loved working there and can’t wait to go back

Lauretta Langley Review from Google

5.0★

Lauretta Langley's Review Sourced from Google

Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.

Jeff B Review from Google

5.0★

Jeff B's Review Sourced from Google

The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.