Katrina Kindrat Review from Google

5.0★

Katrina Kindrat's Review Sourced from Google

Janine has helped me tremendously with marketing my business, Creative Canvas Canada on Facebook, IG and Mailchimp. Her creative writing is exceptional and I’m forever thankful for her and her skillset!

Paula Mackay Review from Google

5.0★

Paula Mackay's Review Sourced from Google

Kraft Communications was incredible to work with. Janine, and Brooke were so compassionate and so professional through the entire experience for my dad’s celebration of life. I would 100% recommend them for any streaming event you may have! Thank you again!!!

Leanne Harms Review from Google

5.0★

Leanne Harms's Review Sourced from Google

Janine and her staff are very professional, friendly and helpful. They go above and beyond for any task I ask of them and they are very courteous and prompt. The graphics and diction are top quality. Best money ever spent!!

Mr. John Review from Google

1.0★

Mr. John's Review Sourced from Google

If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.

Valupack Gaming Review from Google

1.0★

Valupack Gaming's Review Sourced from Google

Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.

Alece Peterson Review from Google

1.0★

Alece Peterson's Review Sourced from Google

I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly.The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.

Siar Residence Review from Google

5.0★

Siar Residence's Review Sourced from Google

We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.

Gaetano Ferrara Review from Google

5.0★

Gaetano Ferrara's Review Sourced from Google

I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.

Josè Freitas Review from Google

5.0★

Josè Freitas's Review Sourced from Google

As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.

Sam Khosh Review from Google

1.0★

Sam Khosh's Review Sourced from Google

Our condo property has a contract with this company for after hours emergency contact, called them during an emergency, the rep after keeping me on hold for over 10 minutes came back and said “your property is not in our directory”.

Auto Review from Google

1.0★

Auto's Review Sourced from Google

WOST SERVICE, THEY DON'T DELIVER THE MESSAGE TO PROTACTOR. LEFT MESSAGEG OVER 20 TIMES AND STILL NO CALL BACK

Moe Review from Google

1.0★

Moe's Review Sourced from Google

Terrible service. Unprofessional. They hang up on tenants who are attempting to report a vital service outage.

John Beasley Review from Google

5.0★

John Beasley's Review Sourced from Google

Buchanan Technologies was enlisted to assist us with the performance tuning and overall health check of a core application and underlying database environment. This application had been experiencing numerous issues, resulting in productivity loss and customer service issues. Buchanan was very flexible in their approach and not only hit the mark in all the areas of optimization, tunning and resiliency, but they went above and beyond by uncovering and efficiently addressing needs that were not obvious. I am 100% satisfied with the work performed as well as the professionalism of the resources on the project. I would highly recommend Buchanan to anyone looking for expert technical assistance.

Tony Turner Review from Google

5.0★

Tony Turner's Review Sourced from Google

Words to describe my experience...partnership, flexibility, willingness, professionalism, engaged. I've worked with multiple providers of IT services; Buchanan is by far the best.

Rick Schultz Review from Google

5.0★

Rick Schultz's Review Sourced from Google

Have worked with BT for 1.5 years now for our Tier1 Service Desk needs. They have provided excellent attention to the account. Their customer service is consistently a 4.9-5 out of 5 rating with an incredible consistent response monthly average response rate of just under 50%. They have been very attentive to continuous improvement, meeting all of their SLAs, and happily partner through any identified issues, which are few and far between. I've worked with a lot of MSPs in my career and BT are the best by far! Highly recommended!

Joanna Pulvinar Review from Google

5.0★

Joanna Pulvinar's Review Sourced from Google

We signed up for their Managed VA Team (3 VAs + team lead + reporting) and it immediately helped our ops. Eli was involved in the planning stage, and Lyza handled onboarding. We now have someone on admin, inbox management, and basic CRM updates way more organised than before!

zai Dela Cruz Review from Google

5.0★

zai Dela Cruz's Review Sourced from Google

We brought them in during a busy period, and honestly it helped us stay afloat. Eli was easy to talk to and very practical. The onboarding with Alessandra was smooth, and now things feel a lot more under control.

Ashley mae Santiago Review from Google

5.0★

Ashley mae Santiago's Review Sourced from Google

Our company was expanding fast and we were starting to feel the pressure in operations. Armasourcing stepped in at the right time. Eli helped map out what roles we actually needed, not just what we thought we needed. Since onboarding, everything runs a lot smoother and more structured.

Basil Salah Review from Google

5.0★

Basil Salah's Review Sourced from Google

Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration.I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support.I’m grateful to be part of such a positive and encouraging environment

Mohamed Shazly Review from Google

5.0★

Mohamed Shazly's Review Sourced from Google

This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service

Habiba Essam Review from Google

1.0★

Habiba Essam's Review Sourced from Google

I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them

Spence Bingham Review from Google

5.0★

Spence Bingham's Review Sourced from Google

We’ve been working with 911IT for quite some time, and they’ve been a dependable partner for our business. Their team is responsive, knowledgeable, and willing to help whenever issues arise. Whether it’s day-to-day support, infrastructure questions, or more complex IT challenges, they’ve consistently provided professional service and clear communication.A special thanks to Kody, who has always been great to work with. He takes the time to understand the issue, follows through, and makes sure things are resolved.As the in-house IT manager, I appreciate having a managed services partner that collaborates rather than simply closing tickets. It’s reassuring to know we have a team we can rely on when we need additional expertise or support.I would recommend 911IT to any business looking for a responsive and professional IT services provider.

Eli Jensen Review from Google

5.0★

Eli Jensen's Review Sourced from Google

If you’re looking for the best IT company, I can’t recommend 911 IT enough. Their professional service really stood out to me from the start. I loved working with Logan—he was such a great help and made everything feel straightforward and stress-free. What’s also impressive is their remote IT support, which means they’re always just a call away no matter where you are. The IT services they provide are reliable and tailored to fit your business needs perfectly. It’s clear they care about delivering top-quality IT support every time. Definitely a trusted partner!

Ingrid Sousa Review from Google

5.0★

Ingrid Sousa's Review Sourced from Google

I can’t say enough good things about the IT support I received here. From start to finish, the entire process felt smooth and stress-free thanks to their quick response and professional service. Logan was incredibly friendly and helpful throughout, going well beyond what I expected to make everything easier for me. The team’s knowledge really shines through, and their clear communication made understanding what was happening so much simpler. If you’re looking for reliable IT services that actually solve your issues without headaches, this is definitely the place to turn to.

Jackie B Review from Google

1.0★

Jackie B's Review Sourced from Google

Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened.Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company.When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored.After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.

Deep R Review from Google

3.0★

Deep R's Review Sourced from Google

I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business.I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR.I think using them as a message-taking service is fine but would not expect anything more of them.

Mairreaner Johnson Review from Google

5.0★

Mairreaner Johnson's Review Sourced from Google

One of the most best call centers ever!!!! Thank you for being so nice and yet professional! I really loved working there and can’t wait to go back

Lauretta Langley Review from Google

5.0★

Lauretta Langley's Review Sourced from Google

Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.

Annus Ishfaq Review from Google

5.0★

Annus Ishfaq's Review Sourced from Google

We hired Zaptron specifically for SEO and have been extremely impressed with the work. They actually explained what they were doing instead of throwing around a bunch of technical SEO terms that nobody understands. The strategy was clear, communication was FAST, and we could actually see what was being worked on. Very happy with the experience.HIGHLY RECOMMENDED

Kiana Jafari Review from Google

5.0★

Kiana Jafari's Review Sourced from Google

We brought ZapTron AI in because we were missing calls during busy hours and it was starting to affect our follow ups. Since setting it up, every inbound call is handled immediately and nothing slips through anymore. It collects the right information, qualifies the lead, and moves them toward booking without us needing to step in. What I like most is how consistent it is. No delays, no forgotten callbacks. It just runs in the background and keeps things moving.

yousra tarrabou Review from Google

5.0★

yousra tarrabou's Review Sourced from Google

Zaptron AI helped our law firm capture and follow up with more leads. The system made our intake process faster and smoother. Big thank you to Ehsan and the team for the great work. Highly recommend.

Tanu Bhagchandani Review from Google

4.0★

Tanu Bhagchandani's Review Sourced from Google

Working with Vaden Consultancy has been a great experience. The team is professional, supportive, and delivers quality solutions on time. Their expertise and commitment to client satisfaction truly stand out. Highly recommended!

Navin Vora Review from Google

5.0★

Navin Vora's Review Sourced from Google

Vaden Consutany is best recruitment services company. We have hire VADEN CONSUTANY company last 1 year ago. Vaden is provided best resource to us.

Kaushal Sharma Review from Google

5.0★

Kaushal Sharma's Review Sourced from Google

"I joined Vaden Consultancy as a Programmer Analyst one year ago, and my journey so far has been truly rewarding. The company nurtures a supportive and collaborative culture where continuous learning and professional growth are strongly encouraged. As a leading software development company, Vaden Consultancy provides opportunities to work on innovative projects with modern technologies. The leadership team is approachable, and the work is both challenging and fulfilling. I’ve experienced remarkable personal and professional growth here. Vaden Consultancy is an excellent place for anyone eager to advance their career in a dynamic and forward-thinking environment. Excited for the future ahead!"