Brenda Collin FIH Executive Vice President at Preferred Travel Group

5.0 ★

Software Testing Review from Brenda Collin FIH

Our busy online marketplace couldnt afford downtime or broken features after updates. BetterQA built and maintained a robust automated regression suite that tested checkout, search, user dashboards, and seller workflows. Their automation scripts run with every deployment and catch issues before users experience them. The improvement in deployment confidence and QA turnaround has been tremendous. Their technical skills in Selenium and Cypress, plus their understanding of business workflows, helped us scale operations without QA bottlenecks.

Christopher Savage CEO at Greater Fort Lauderdale Chamber of Commerce

5.0 ★

Software Testing Review from Christopher Savage

We worked with BetterQA on a software testing project and were thoroughly impressed by their professionalism and precision. Their team identified key issues early, ensuring our product was stable and ready for launch. A reliable QA partner wed gladly work with again

Ramesh Pathak CEO and Co-founder at Naamche

5.0 ★

Software Testing Review from Ramesh Pathak

We partnered with BetterQA for software testing across several of our products. Their team handled both manual and automated testing, identifying critical bugs and improving release stability. Their detailed reports and fast feedback loop made our development process smoother. We were impressed with their professionalism and consistent quality of work.

Tobias König Collaborator at KönigsMedia

5.0 ★

Software Development Review from Tobias König

The collaboration with Ascendro involved a comprehensive scope of work focused on developing web-based eLearning tools over the course of multiple years. The project required extensive expertise in JavaScript, SCORM interfaces, integration with various Learning Management System (LMS) tools, and the creation of fully XML configurable presentations and executions. Key deliverables of the project included: Development of interactive eLearning modules: The provider successfully created engaging and interactive eLearning modules that effectively conveyed educational content to learners. SCORM integration: The provider expertly integrated the eLearning tools with SCORM standards, ensuring seamless compatibility with different LMS platforms and enabling tracking and reporting of learner progress. LMS integration and compatibility: The provider demonstrated a strong understanding of various LMS tools and efficiently integrated the eLearning tools into these platforms. This allowed for easy deployment and access to the content across different learning environments. XML configuration: The provider implemented a fully XML configurable framework, enabling administrators to customize the presentation and execution of the eLearning modules. This flexibility allowed for tailored learning experiences and easy updates. Overall, the collaboration with our provider involved a meticulous approach to creating eLearning tools with a focus on JavaScript, SCORM interfaces, LMS integration, and XML configurability. The delivered project encompassed a wide range of functionalities and met our expectations in terms of quality and effectiveness.

Christian Kokot CEO at CYMOS Medizin IT

5.0 ★

Software Development Review from Christian Kokot

We partnered with Ascendro for custom software development and Linux administration, and the experience has been outstanding. Their team demonstrated exceptional technical expertise and professionalism throughout the project. They quickly understood our requirements and delivered a tailored solution that exceeded our expectations. Their support in managing our Linux infrastructure was also top-notch, ensuring everything ran smoothly and securely. We highly recommend Ascendro for their reliable service, attention to detail, and commitment to quality.

Eric Martin Owner at Undisclosed

5.0 ★

Call Centers Review from Eric Martin

The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.

Benjamin Rose CEO at Undisclosed

5.0 ★

Call Centers Review from Benjamin Rose

I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!

Benjamin Rose Founder at Undisclosed

5.0 ★

Phone Answering Services Review from Benjamin Rose

I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!

Bogdan Czako Customer Support Team Lead at Covantis S.A.

5.0 ★

Customer Support Review from Bogdan Czako

We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

Joseph Pinto Manager at Sweett

5.0 ★

Customer Support Review from Joseph Pinto

We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the office to serve our growing global customer base. The team structure has evolved over time and now includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social Media Research support. They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs, consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective partner in scaling our customer support operations.

José Manuel Val Merinero CFO at VR LIFE, SL

5.0 ★

Customer Support Review from José Manuel Val Merinero

We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours. We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc

5.0 ★

Customer Support Review from Maria Maidana

Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

Brian Agee Director of Sales & Marketing at Petro Towery

5.0 ★

Web Design Review from Brian Agee

My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

Brian Lubeck Broker at Cypress Property Group

5.0 ★

Virtual Assistant Review from Brian Lubeck

Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

Customer Support Review from Diego Susa

Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.

Mobile App Development Review from Ionut Patrascoiu

Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.

Applications Review from Mihai Cioclu

According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.

Oleksii Shapran CEO at DrivEd

5.0 ★

Customer Support Review from Oleksii Shapran

We turned to Simply Contact to enhance support for our SaaS product users, and the cooperation fully met our expectations. The team quickly connected to our processes, took over the processing of incoming requests via email and the contact form on our website, and provided a high level of service. I would especially like to note the clear organization, attentive attitude to detail, and ability to adapt to our requirements. Support was provided in several languages, and all requests were processed promptly, within the stated SLA.

Ewa Danecka Head of Customer Experience at Wizz

5.0 ★

Customer Support Review from Ewa Danecka

We have chosen Simply Contact for their expertise and experience in the travel & airline industry. Now Simply Contact provides multichannel support for our customers in multiple languages. Our cooperation gives us a reliable foundation for further scaling of our customer service activities. We do recommend Simply Contact as a well-qualified and responsible partner.

Manoj Thenua Chief Executive Officer at Medico Hub

5.0 ★

Customer Support Review from Manoj Thenua

I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity. What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance. Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues. Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.

5.0 ★

Customer Support Review from Eli Hamilton

This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive. One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out. They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

Romain Devisme Executive Director at Havas Events Shanghai

5.0 ★

Back Office Outsourcing Review from Romain Devisme

We hired Assistant Setter Online for: contracted customer support solution shrinking customer querie volume Being an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigning Assistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

Raul Vizcaino Operations Manager at Supermarket Source Inc

5.0 ★

Appointment Setting Review from Raul Vizcaino

I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

Paul James Communication Manager at Azakaw

5.0 ★

SEO Review from Paul James

With the rise of search in AI engines, we also wanted an agency that could provide AI and generative engine optimization. Found Vareweb by finding the best GEO agencies and got in touch with them. Their business analyst Miss Veronica was really helpful, she understood our needs and connected her to their SEO team. Currently we have started to ranking really well in AI engines too. They have done the proper branding for us.

Web Design Review from Amanda Davis

We were looking for complete branding services including logo design, web design, etc. Vareweb understood our vision really well and provided us multiple logo concepts according to our motto and goal. Their team also developed a neat and clean design for our website. Their project management and team collaboration was excellent. Veronica, their business analyst was really active on communication, she was always there to listen and facilitate to our queries.

Pablo Salinas Vendor Relationship Manager at Irrigation Concepts

5.0 ★

Web Development Review from Pablo Salinas

Vareweb has truly a team of experts. We were very frustrated with our website design and were not receiving any traffic or leads. Found Vareweb and took their web design package, within a month they delivered an astonishing website which is really appealing and our traffic is improving and we are receiving some leads without much SEO efforts.

Anonymous CEO at GrowPortfolio Ltd

5.0 ★

Phone Answering Services Review from Anonymous

Top quality service and customer care, really impressed with Face for Business and I couldn't recommend them any higher!

Nora Owner at Undisclosed

5.0 ★

Phone Answering Services Review from Nora

We have been using Face for Business services for a few years for our financial advice company. We can not fault their service, it has proved extremely useful, especially post-Covid in particular when we all moved to working from home rather than being in an office.

Joshie Founder at Undisclosed

5.0 ★

Phone Answering Services Review from Joshie

I took over a busy clinic a few months back and on the days there is nobody to answer the phone these guys are ready to step in and intercept the calls ensuring no business is lost. I am very thankful for this great service and I highly recommend Face For Business as a professional and friendly team!

Robbie Forsyth Director at Youth Football Scotland

4.8 ★

Virtual Assistant Review from Robbie Forsyth

Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.

Dusty Jenkins Owner at Go Explore With Us

5.0 ★

Digital Marketing Review from Dusty Jenkins

I can't speak highly enough of the OBI team. I have been using them over 2 years now for my marketing company and have used them through a variety of tasks. Landing Page Design, Canvas Design, Branding, Logo Creation, Youtube Thumbnails, Youtube Bumpers, Logo Animation, Video Editing, Photoshop Editing, and List Building to name a few. Every new task I've made with them has been a home run overall. As new staff comes into OBI workspace, there will be times where we need to provide additional feedback but overall, I'm very very pleased with how they follow SOPs and help create them along the way. I have never been more organized in my marketing business and will continue to shout the OBI name from every mountain top I encounter. Give them a shot! Their communication is top notch and they truly feel like family to me. I couldn't do business without them.

Vai Lealiiee Owner at Undisclosed

5.0 ★

Phone Answering Services Review from Vai Lealiiee

I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!

Lee Ann Morris Owner at Undisclosed

5.0 ★

Phone Answering Services Review from Lee Ann Morris

It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!

Jimmy Mancini Owner at Mancini Corp

5.0 ★

Lead Generation Review from Jimmy Mancini

I recently engaged with Agency Y for their cold calling services, and I am beyond impressed with the results. From the outset, their team exhibited a high level of professionalism and expertise that set them apart

Mark Stone Managing Director at Mark Stone Advisory

5.0 ★

Lead Generation Review from Mark Stone

They helped us with cold calling and closed a decent number of clients. Will hire them again.

Julie Formica Office Administrator at Redefine Healthcare

5.0 ★

Medical Billing Review from Julie Formica

We have been partnering with SwiftCare Billing for the past year to manage key administrative operations, including billing, accounts receivable (AR) processing, and file indexing. This collaboration has been instrumental in improving our internal workflows, reducing turnaround times, and enhancing the accuracy of our financial and document management systems. One of the major strengths of SwiftCare Billing is their responsiveness and client service. From the initial onboarding to ongoing operations, their team has been professional, communicative, and solution-oriented. We receive regular updates and clear performance metrics, which has helped build a high level of trust in their services. While our overall experience has been highly positive, a few initial challenges related to software integration and adapting to our internal protocols required some time and coordination. However, SwiftCare Billing showed flexibility and commitment in overcoming these hurdles, and weve since seen steady improvements in alignment and efficiency. Overall, SwiftCare Billing has proven to be a reliable, professional, and valuable partner. Their services in billing, AR, and file indexing have added measurable value to our operations, allowing our in-house team to focus on core business activities. We would not hesitate to recommend their services to other organizations seeking a capable and trustworthy outsourcing provider.

Ben John Chief Executive Officer at Liftric GmbH

5.0 ★

Software Development Review from Ben John

I had a pleasure to work with people from WartinLab. They needed to do a complex project and they did a great job. We're satisfied with a result and can highly recommend this company for software development.

John Kane Vice president at NPL Construction Company

5.0 ★

Software Development Review from John Kane

Commitment and performance have been the most impressive aspect of WartinLab. I have been dealing with them for more than 10 years and have not had any occasion to complain. They have taken care of my projects & have been available round-the-clock. I strongly recommend WartinLab.

Micheal Precious manager at AssuranceLab

5.0 ★

Software Development Review from Micheal Precious

Collaborating with the team at WartinLab was a wonderful experience. The project was completed step-by-step and finished well before the deadline. Each member of the team demonstrated their expertise in their respective fields and delivered high-quality results.

Mohamed Farrag Enab Marketing Manager at Blue Ray Properties L.L.C

5.0 ★

CRM Consulting Review from Mohamed Farrag Enab

Protovo's CRM module customization yielded significant measurable outcomes, enhancing overall efficiency with a notable X% reduction in task completion time. User adoption saw a commendable X% increase, and the customization contributed to a substantial X% decrease in data errors. The impact on sales was evident, with a noteworthy X% boost in leads and conversions directly attributed to the tailored module. User satisfaction remained high, as reflected in positive feedback and a satisfaction rate of X%. Additionally, the project resulted in tangible cost savings of X% through improved operational efficiency. The system's adaptability was showcased by seamlessly incorporating X number of changes and updates. Collectively, these measurable achievements underscore Protovo's effectiveness in delivering a customized CRM solution that significantly enhances business processes and outcomes.