AnswerConnect Overview

Number of Employees
500 - 999
Minimal Budget
Under $1,000
Average Hourly Rate
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Year Founded
2002
AnswerConnect stands out with its mastery in offering 24/7 live phone answering services. This expertise empowers brands to seamlessly integrate a profoundly "human voice" into their business operations. By providing continuous interaction and assistance, AnswerConnect ensures that each customer engagement feels personalized, establishing a stronger emotional connection between brands and their clientele. Through a team of dedicated professionals, AnswerConnect bridges the gap between technology and genuine human interaction, crafting a customer experience that exudes authenticity and care. This commitment to fostering genuine connections sets AnswerConnect apart as a catalyst for enhancing brand loyalty and elevating customer satisfaction.
Headquarters
PO Box 80040, Portland, Oregon 97280, United States
Other Locations
Answering Services Atlanta, Atlanta, Georgia 30306, United States
Answering Service Dallas, Dallas, Texas 75206, United States
Answering Service Chesapeake, Chesapeake, Virginia 23320, United States
Answering Service Salt Lake City, Salt Lake City, Utah 84148, United States
11 Rutland St, Edinburgh, EH1 2AB, United Kingdom
E. Willard St., Philadelphia, Pennsylvania 19134, United States

Areas of Expertise

  • Call Center Expertise
  • Digital Marketing Expertise
  • Phone Answering Services Expertise
Call Center Expertise
Call Center Expertise
  • Appointment Setting
  • B2B
  • Inbound
  • Telemarketing
  • Virtual Receptionist
Digital Marketing Expertise
Digital Marketing Expertise
  • Lead Generation
Phone Answering Services Expertise
Phone Answering Services Expertise
  • After-Hours
  • Plumbers
  • Veterinary

Industries

  • Legal
  • Real Estate

Client Types

  • Small Businesses

AnswerConnect Reviews

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  • Steve Ruiz-Esparza

    Steve Ruiz-Esparza

    Mortgage Loan Officer at Prysma Lending Group

    Answering service
    Project Type: Phone Answering Services
    Review Date: 24 September, 2023
    According to Steve Ruiz-Esparza from the Prysma Lending Group, AnswerConnect provided a simple and straightforward service. Moreover, Ruiz-Esparza noted the ease of use, especially when canceling after he has utilized its services. Overall, he rated the agency five stars. (Source: 3rd Party Review Platform)
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  • Anonymous

    Anonymous

    CEO at Charm City Construction & Repair

    Answering service
    Project Type: Phone Answering Services
    Review Date: 17 September, 2023
    We had an awesome experience with AnswerConnect! Its agents were very professional and answered calls as if they were in our office, responding within seconds. We regularly audited the calls and they were very flexible and responsive to our feedback and changes. It's a fantastic and cost-effective alternative to hiring receptionists. (Source: 3rd Party Review Platform)
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  • Anonymous

    Anonymous

    CEO at RespondersHealth

    Answering service
    Project Type: Phone Answering Services
    Review Date: 30 August, 2023
    We've used AnswerConnect for six months and it met our needs perfectly. It helped us adjust our phone tree as we grew and even suggested ideas. The agency's prompt and perfect customer service impressed us. (Source: 3rd Party Review Platform) 
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  • Dr. Harris

    Dr. Harris

    CEO at Kitty Corner Cat Clinic

    Phone Answering Service
    Project Type: Phone Answering Services
    Review Date: 29 August, 2023
    Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)
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  • Claire Riendeau

    Claire Riendeau

    Real Estate Specialist at Engel & Völkers Charlotte

    Answering service
    Project Type: Phone Answering Services
    Review Date: 21 August, 2023
    Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)
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AnswerConnect Team Bios

  • Director of Business Development
    Karen Booze
    Director of Business Development
    Karen Booze's passion is fueling the growth of franchise entrepreneurs with over 25 years of experience in sales, Director of Business Development, and Certified Franchise Executive.
  • CEO
    Natalie Ruiz
    CEO
    Natalies Ruiz is an expert in Leadership Development, Career Development Coaching, Public Speaking, and many more.

AnswerConnect Clients

  • Ecommerce
  • Healthcare
  • Real Estate