Are you looking for a reliable back-office outsourcing service provider to streamline business processes and reduce errors? We evaluated the leading back-office companies, their successful case studies, client testimonials, extensive portfolios, pricing, and recognitions to create this comprehensive listing. You can filter our listing by location, budget, or company size, to find the best company for your needs. 

We also assessed client reviews, proven project success rates, industry awards, and the reputation of over 250 companies to create a list of the top 10 back-office outsourcing services. Explore their service offerings, areas of specialization, and detailed project summaries to find the ideal partner to streamline your operations.

The Number 1 Back Office Outsourcing Service as Selected by DesignRush Is...

BackOffice Pro

[Source: BackOffice Pro]
  • Best for: Overall
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2002
  • Size: 100-249
  • Location: Princeton, NJ

BackOffice Pro is the leader in global process outsourcing, enabling businesses to escalate their growth. It handles non-essential parts of operations, allowing businesses to focus on their core competencies. Its back-office outsourcing services have successfully bolstered companies in achieving a competitive edge in the market through its data management, engineering services, creative design, audio, video, image editing, animation, research, analytics, and transcription services. With a team of 3,500+ employees, BackOffice Pro has served over 18,400 clients and has made itself the premier choice as a back-office outsourcing partner.

BackOffice Pro Sucess Story

  • Challenge: A US-based online furniture store was struggling with an inefficient website. It had unorganized product information, missing product images, and inaccurate product descriptions which hindered optimal customer experience.
  • Solution: BackOffice Pro assigned a dedicated team of eCommerce data entry experts to collect product images and descriptions from various sources provided by the furniture store. The team uploaded and tagged images, ensuring they matched the correct products.
  • Results: By ensuring accurate data entry, the collaboration led to a seamless user experience and helped the furniture store achieve a significant 50% cost saving on operational expenses.

Check Out BackOffice Pro Agency Profile

IQ BackOffice

[Source: IQ BackOffice]
  • Best for: Finance and accounting
  • Average hourly rate: $20
  • Minimum budget: $10,000-$25,000
  • Founded: 2002
  • Size: 500-999
  • Location: El Segundo, CL
  • Notable clients: CalgonCarbon, BirchBox, Extreme Networks, Veeco, American Golf

With over two decades of experience, IQ BackOffice is a top provider of financial business process outsourcing (BPO) solutions for large and mid-sized enterprises. It specializes in helping companies automate, reengineer, and streamline complex financial processes, such as accounts payable (AP), accounts receivable (AR), and payroll. IQ BackOffice’s extensive experience implementing solutions for clients across various industries has resulted in success stories demonstrating cost savings of 70%.

IQ BackOffice Sucess Story

  • Challenge: To boost efficiency, a global software company transferred its accounting processes to an offshore service center. However, this move proved unsuccessful. Challenges continued, such as delays in processing orders, inconsistencies in how data was handled, and a lack of real-time access to financial information. To overcome these hurdles, the company needed a cost-effective solution that could provide 24/7 coverage and global support for its geographically diverse operations.
  • Solution: IQ BackOffice revamped the business’ core accounting processes for efficiency and control. Its multi-location team ensured 24/7 global support with foreign language expertise, eliminating communication barriers. Additionally, its team also deployed same-day order processing and real-time financial data access, streamlined operations, and empowered strategic decision-making.
  • Results: The collaboration slashed the software company’s annual operational costs by 44%, exceeding $345,000 in savings. Its reengineered processes boosted efficiency and ensured data consistency, empowering a more strategic approach to business management.

Check Out IQ BackOffice Agency Profile

Premier BPO

[Source: Premier BPO]
  • Best for: Insurance and revenue cycle management
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2003
  • Size: 1000 & Up
  • Location: Clarksville, TN
  • Notable clients: Dental Office Support, Inc., Gain Capital, The Newberry Group, TechSmith, AMP Smart

Premier BPO is an award-winning back-office outsourcing company with a specialty in catering to businesses that are outsourcing for the first time. It positions itself as a seamless extension of the business, offering a blended workforce and dedicated resources. With its wide range of services, Premiere BPO has the expertise to streamline back-office processes, such as finance, accounting, digital marketing, IT support, purchasing, software development, creative services, human resources (HR), data management, data entry, compliance, research, and fulfillment. Its proven track record of over 20 years has expanded Premier BPO into 5 global service centers, offering access to a skilled and qualified workforce.

Premier BPO Sucess Story

  • Challenge: With its growing client base, Dental Office Support, a third-party multi-practice health firm, needed help in scaling its operations and fast-tracking its verification and credentialing process.
  • Solution: Premier BPO deployed a dental insurance and revenue cycle management team to evaluate the clinic’s challenges. In its pilot program, the team handled electronic receipt and review of insurance and benefit requests, end-to-end communication with insurance carriers, patient information updates, and accelerated turnaround requests.
  • Results: The partnership offered a 45% cost reduction for Dental Office Support. It verified 10,842 patient plans and 14,079 appointments, leading to a boost in traffic and revenue enhancement. With all these processes in place, Premier BPO achieved a 100% turnaround of the key performance indicators (KPI) for the year.

Check Out Premier BPO Agency Profile

MOS

[Source: MOS]
  • Best for: Data entry
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2002
  • Size: Under 49
  • Location: Tulsa, OK
  • Notable clients: The Rendon Group, Frontline Selling, Danbury Hospital, Columbia University, Staples

Managed Outsource Solutions (MOS) is a back-office outsourcing company offering bespoke services, such as data entry, processing, transcription, and customer support. MOS’ team of over 100 experts brings deep knowledge across various domains, ensuring they can tailor solutions to specific needs. Its impressive track record of over 1,000 successful projects speaks volumes about the agency’s back-office outsourcing services exceeding expectations. Fostering trust and mutual growth, MOS has built strong partnerships with over 600 clients. Its commitment to innovation includes embracing cutting-edge technologies like RPA, AI, and cloud computing to continually optimize its BPO services.

MOS Sucess Story

  • Challenge: A UK-based Christmas card printing company for schools needed a reliable data entry solution for processing scanned order forms. It struggled with accuracy and time constraints for its seasonal project, which occurred between September and December, while it collaborated with the previous outsourcing company.
  • Solution: MOS offered a scalable data entry solution that focused on accuracy. Its team conducted trial runs, thoroughly hired and trained staff, and implemented a quality assurance process to reduce errors.
  • Results: The school Christmas card company achieved 99% accuracy in data entry, enabling the processing of over 10,000 forms daily. This significant improvement in efficiency directly translated to a 50% increase in collections within just three months. The project’s success fostered an ongoing long-term partnership, demonstrating the value MOS brings to the business.

Check Out MOS Agency Profile

Auxis

[Source: Auxis]
  • Best for: Automation
  • Average hourly rate: $75
  • Minimum budget: $50,000 & Up
  • Founded: 1997
  • Size: 500-999
  • Location: Fort Lauderdale, FL
  • Notable clients: Tiger Direct, Aspen Dental, BrandsMart USA, Coveris, DHL

A pioneer in nearshore outsourcing, Auxis was among the first to offer IT and business services from Latin America. Its over two decades of experience deepens its industry knowledge in turnkey back-office outsourcing services, such as finance, accounting, IT, business operations, and digital transformation. Through the years, Auxis’ has expanded its delivery centers and supporting hubs, offering highly skilled talent, cultural alignment, improved capabilities, and operational standardization for long-term value.

Auxis Sucess Story

  • Challenge: Tiger Direct, a large retailer struggling with declining sales, aimed to improve operational efficiency. It reached out to Auxis to address its unstructured back-office process, lack of automation, and data inaccuracies.
  • Solution: Auxis implemented nearshore outsourcing in Costa Rica. It deployed a central time zone, cultural compatibility, and experienced personnel to the business. The company’s team transitioned multiple back-office functions, including accounts payable, order management, and customer service. It conducted process assessments and implemented improvements, such as automation and standardized workflows.
  • Results: TigerDirect achieved significant labor cost savings of 35-40% and an additional 33% through process improvement. The improved operation efficiency also enabled Tiger Direct to invest in technologies and adapt to changing market dynamics.

Check Out Auxis Agency Profile

SourceFit

[Source: SourceFit]
  • Best for: Digital marketing
  • Average hourly rate: $7
  • Minimum budget: Under $1,000
  • Founded: 2006
  • Size: 1000 & Up
  • Location: Quezon City, Philippines
  • Notable clients: P&G, Vodafone, CrimsonLogic, Common, CAPCOM

SourceFit is a leading business process outsourcing company with over a decade of industry experience in providing custom offshore staffing solutions. Its expertise lies in building dedicated teams that seamlessly integrate with the business’ existing workforce, minimizing onboarding time and maximizing efficiency. SourceFit’s core value is rooted in process equity, equipping its partners with the resources, talent, and infrastructure to achieve long-term success.

SourceFit Sucess Story

  • Challenge: A Canadian travel company needed to boost website traffic quickly and cost-effectively while revamping its sites to improve search engine optimization (SEO) and digital marketing initiatives.
  • Solution: SourceFit provided a dedicated team of SEO and online marketing professionals and integrated it seamlessly into the business operations. This lifted the burden of recruitment, training, HR management, and workspace setup for the travel company. To ensure transparency and ongoing optimization, the back-office outsourcing company also provided regular performance reports to enable progress tracking and informed decision-making.
  • Results: The Canadian travel company enjoyed a significant boost in website traffic while simultaneously reducing online marketing costs. SourceFit not only delivered a 70% cost reduction but also leveraged its marketing experience to facilitate a successful expansion.

Check Out SourceFit Agency Profile

Unity Communications

[Source: Unity Communications]
  • Best for: Administrative services
  • Average hourly rate: $9
  • Minimum budget: Inquire
  • Founded: 2009
  • Size: 500-999
  • Location: Gilbert, AZ
  • Notable clients: AT&T, Microsoft, Konica Minolta, Amazon, First American

Unity Communications is a leading business process outsourcing provider dedicated to empowering your business success. Its global talent pool of over 800 dedicated agents is adequately trained to drive growth for businesses through superior skill sets in accounting, data entry, IT, call centers, and customer service. It has a remarkable 94% year-on-year (YoY) client retention rate; a testament to its commitment to client satisfaction.

Unity Communications Sucess Story

  • Challenge: Due to increased workload and demand, a California-based telecom firm sought a partner that could support its back-office operations.
  • Solution: Unity Communications provided a dedicated back-office team of 3 agents and a project manager to take on time-consuming tasks, such as data entry, order processing, and proposal creation. It streamlined communication channels for real-time reporting and deployed KPIs to track performance.
  • Results: The collaboration led to a 70% increase in the client's staff productivity within just two months. This significant boost stemmed from the dedicated back-office team taking over time-consuming administrative tasks. With the established KPIs, the project ensured efficient and high-quality service delivery, allowing the telecom to maintain a high level of customer satisfaction.

Check Out Unity Communications Agency Profile

Simply Contact

[Source: Simply Contact]
  • Best for: Customer support
  • Average hourly rate: Inquire
  • Minimum budget: Under $1,000
  • Founded: 2000
  • Size: 250-499
  • Location: Dnipro, Ukraine
  • Notable clients: Wizz Air, Yves Rocher, METRO Cash and Carry, Bolt, Flyuia

Simply Contact is an outsourcing contact center with the goal of simplifying customer support for businesses of all sizes. It acts as an extension of a business’ in-house team, providing efficient and multilingual omnichannel support across all touchpoints. With five strategically located offices across Ukraine and Poland, Simply Contact has access to a diverse pool of top talent. Its rigorous recruitment process ensures highly skilled and experienced agents who deliver exceptional back-office outsourcing services, such as customer support, consulting, acquisition, and staff augmentation.

Simply Contact Sucess Story

  • Challenge: A European payment service company needed efficient back office and client-facing customer support.
  • Solution: Simply Contact provided a scalable team that handled back-office tasks, including verifying accounts, opening documents, and prompting for missing information. On the other hand, other agents focused on providing timely and high-quality chat support to customers. The team also adapted very quickly to reduced staffing needs, demonstrating flexibility.
  • Results: The collaboration led to a long-term partnership. It improved service quality through video scripts optimization, which reduced errors from 7% to 3% in two months.

Check Out Simply Contact Agency Profile

BBC Global Services

[Source: BBC Global Services]
  • Best for: Recruitment
  • Average hourly rate: $25
  • Minimum budget: $1,000-$10,000
  • Founded: 2017
  • Size: 100-249
  • Location: Scotch Plains, NJ
  • Notable clients: Choi Ophthalmology, Chalk Gym, Miracle Ear, Advice Media, Hand Free Networks

BBC Global Services is a one-stop shop for back-office outsourcing services, such as marketing, sales, healthcare web development, virtual assistant, administrative support, IT, recruitment, and customer service. With offices and staff strategically located across the United States, India, and the Philippines, BBC Global Services offers round-the-clock support for its partners. This ensures business targets are met and accomplished.

BBC Global Services Sucess Story

  • Challenge: Dr. Tony Choi, the owner of Choi Ophthalmology in New York, struggled with managing the clinic due to a lack of qualified and reliable staff. He sought BBC Global Services’ help to find a bilingual virtual assistant to serve his Spanish-speaking clients and take on administrative tasks on behalf of the clinic.
  • Solution: BBC Global Services offered recruitment services and screened virtual assistants through its global pool of top-notch talents. After carefully reviewing the candidates, it employed Angelo, a highly motivated, appointment-setting expert with bilingual capabilities that matched the clinic’s needs.
  • Results: Through successful recruitment and onboarding, Dr. Choi saw a remarkable 250% increase in patient appointments, jumping from 20 to 50 per week. This translated into more time for Dr. Choi to focus on what mattered most – patient care. Angelo's efficiency and work ethic freed Dr. Choi from administrative burdens, allowing him to dedicate time to strategic planning and practice growth.

Check Out BBC Global Services Agency Profile

TechSpeed

[Source: TechSpeed]
  • Best for: Data management
  • Average hourly rate: $6
  • Minimum budget: $1,000-$10,000
  • Founded: 2002
  • Size: 100-249
  • Location: Portland, OR
  • Notable clients: Millennium Systems, Hofstra University, Merrill Lynch, C2 Financial Corporation, WACOM

TechSpeed is a leading provider of back-office outsourcing services. It was established in 2002 and specializes in data processing solutions. The back-office outsourcing company empowers businesses of all sizes to work faster, smarter, and more cost-effectively through a unique blend of US-based project management and global production teams. It boasts a highly credentialed team, with 85% of its agents holding master’s degrees, and 100% possessing a minimum of a high school diploma. TechSpeed leverages cutting-edge AI tools to optimize processes, enhancing efficiency and data accuracy through its services.

BBC Global Services Sucess Story

  • Challenge: Millennium Systems, a leading business management software provider, faced inconsistencies in data processing for its Meevo platform due to a lack of standardized operating procedures, subjective decision-making, time-consuming and error-prone data entry, and difficulty extracting information from outdated or non-functional third-party sources.
  • Solution: TechSpeed built a skilled data team, created a standard processing format, and implemented ongoing training and quality control. This ensured consistent, accurate data extraction from complex sources for Millennium Systems.
  • Results: The project was completed on time, and TechSpeed delivered data with exceptional accuracy. Standardized processing streamlined operations, making it easier to navigate the complexities of various data sources. The team also implemented quality control measures and ongoing training, which significantly enhanced the overall data quality and increased revenue for Millennium Systems.

Check Out TechSpeed Agency Profile

How We Picked the Best Back Office Outsourcing Companies

We use a rigorous selection process that involves a team of experts who carefully curate our directory of back-office outsourcing companies. Our team uses in-depth qualitative criteria to select only the best companies, ensuring that they meet our standards. We picked the best back-office services based on the following standards:

  • Verified client feedback: Agency experience, industry reputation, and overall client satisfaction
  • Success stories: Scope of work, measurable results, and niche
  • Industry awards: Recognition from reputable award-giving bodies
  • Team expertise: Back-office providers’ profiles, background, and skill set
  • Back-office outsourcing services: Core back-office offerings and niche

For each back-office outsourcing company we feature on the platform, we ensure that they offer:

  • Scalable back-office solutions
  • Experienced global talent
  • Fast turnaround time
  • Data security compliance
  • Collaborative team

Visit the DesignRush Research Methodology page to learn more about our selection process.

10 Best Back Office Outsourcing Services Compared

Agency name Location Hourly rate Size Best for
BackOffice Pro Princeton, NJ Inquire 100-249 Overall
IQ BackOffice El Segundo, CL $20 500-999 Finance and accounting
Premier BPO Clarksville, TN Inquire 1000 & Up Insurance and revenue cycle management
MOS Tulsa, OK Inquire Under 49 Data entry
Auxis Fort Lauderdale, FL $75 500-999 Automation
SourceFit Asheville, NC Inquire 1000 & Up Digital marketing
Unity Communications Gilbert, AZ $9 500-999 Administrative services
Simply Contact Dnipro, Ukraine Inquire 250-499 Customer support
BBC Global Services Scotch Plains, NJ $25 100-249 Recruitment
TechSpeed Portland, OR $6 100-249 Data management

Best Back Office Companies

66 Companies - Rankings updated: September 05, 2026

DesignRush evaluates BPO providers based on verified client reviews, service capabilities, industry experience, and operational performance. Some placements may be paid.

Back Office Outsourcing
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  • Vinova

    Award-winning Singapore-based IT solutions company with over 15 years of experience.

    Top 10 Web and Mobile App Developer in Singapore | ISO Certified | Top 100 Singapore's fastest-growing companies 2024...

    Top Services:

    • Software Development
    • Mobile App Development
    • Web Development
    • Blockchain
    • AI Development
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    250 - 499
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    16 Projects Listed

    Vinova Services

    • Software Development
    • Mobile App Development
    • Web Development
    • Blockchain
    • AI Development
    • IT Services
    • ERP Consulting
    • Staff Augmentation
    • Web Design
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AIA
    • Prudential
    • Samsung
    • DHL
    • Abbott
    • MARS
    • FWD
    • SingHealth
    • PWC
    • Yale NUS
    Data sourced from the agency's DesignRush profile

    Vinova Reviews & Testimonials

    • Ben Dietrich
      Ben Dietrich CEO at Mediacharge
      5.0 ★

      Mobile App Development Review from Ben Dietrich

      The thing we appreciate the most about Vinova is their dedication to understanding our specific needs and delivering tailored solutions. Their team was not just focused on completing the project but also on adding value to our business. Their expertise in software development, proactive approach, and consistent communication made the whole process remarkably smooth. Their development team was agile, and their project managers were incredibly effective in handling any hiccups along the way.

    • Cody C. Jensen
      Cody C. Jensen CEO at Searchbloom
      5.0 ★

      Software Development Review from Cody C. Jensen

      The endeavor was titled "Operational Excellence System" and was executed in collaboration with Vinova. The aim of this project was to create an internal corporate system designed to automate and manage various operational processes within our organization. The system needed to integrate with existing tools and allow for real-time tracking, monitoring, and analytical reporting. Vinova delivered this system and continues to provide ongoing support and updates.

    • Scott Darrohn
      Scott Darrohn Co-Founder at fishbat
      5.0 ★

      Web Development Review from Scott Darrohn

      I had the pleasure of working with Vinova on developing a website for my company, and I can confidently say they exceeded my expectations. From start to finish, their team demonstrated exceptional expertise, professionalism, and dedication.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    5.0 5.0 (37)
    4.9 4.9 (36)

  • Uniquesdata

    Your trusted Data Entry Outsourcing & Web Research Partner

    Uniquesdata is a global data management outsourcing company providing a wide range of solutions, including data entry, market research, data digitization, data processing, data conversion, data analytics, scanning and indexing, and web research services...

    Top Services:

    • BPO
    • Market Research
    • Transcription Services
    • Logo Design
    • Branding
    • Show more
    Location
    Ahmedabad, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    20 Projects Listed

    Uniquesdata Services

    • BPO
    • Market Research
    • Transcription Services
    • Logo Design
    • Branding
    • Graphic Design
    • Digital Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fashion Next Door
    • Diligent
    • NewsBytes
    • HeirSearch
    • Nxstar Systems inc.
    • SaR Technologies
    • ACE & Company
    • CXO Nexus
    • CenturyGoal
    • BRUCELLI
    Data sourced from the agency's DesignRush profile

    Uniquesdata Reviews & Testimonials

    • Chris Robert
      Chris Robert General Manager at Downer
      5.0 ★

      IT Services Review from Chris Robert

      Replacing a less knowledgeable vendor, Uniquesdata has been providing IT and consulting services, managed multiple migration projects, upgrades, and assisted with a disaster recovery and business continuity plan.

    • Mark Steve
      Mark Steve Co-Founder at Wiser AI
      5.0 ★

      BPO Review from Mark Steve

      Uniquesdata provided lead generation services to a Wiser analyzes The team created the strategy, analyzed leads, and delivered a list of prospects. Uniquesdata are really easy to work with because they were organized, met deadlines, and stayed on budget. We stayed in touch really easily without any problems.

    • Benson Johnson
      Benson Johnson International engineer at SAIC
      5.0 ★

      BPO Review from Benson Johnson

      Uniquesdata continues to provide reliable data management support and exhibits a strong understanding of the project's scope and requirements. The team delivers on time and is always eager to assist. The client commends the team's great company culture and strong work ethic. What truly impressive about Uniquesdata was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth. Their ability to understand our unique business requirements and adapt their strategies accordingly was highly impressive.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (14)
    3.7 3.7 (7)

  • TechSpeed

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Top Services:

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0 ★

      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0 ★

      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0 ★

      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (12)
    3.5 3.5 (11)

  • Moneypenny USA

    America's best phone answering service taking care of your callers

    As the worlds customer conversation experts, Moneypennys unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Duluth, Georgia
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Moneypenny USA Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Critter Control
    • The Federal Savings Bank
    • Sterne Kessler
    • BMW
    • Keller Williams
    • The Glass Guru
    • Eagle Biosciences
    • Charleston Heating & Air
    Data sourced from the agency's DesignRush profile

    Moneypenny USA Reviews & Testimonials

    • Eric Martin
      Eric Martin Owner at Undisclosed
      5.0 ★

      Call Centers Review from Eric Martin

      The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.

    • Benjamin Rose
      Benjamin Rose CEO at Undisclosed
      5.0 ★

      Call Centers Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!

    • Benjamin Rose
      Benjamin Rose Founder at Undisclosed
      5.0 ★

      Phone Answering Services Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (11)
    4.0 4.0 (191)

  • LeadBuds

    Transforming Sales Growth Through Science

    LeadBuds is a specialized B2B lead generation company that leverages over a decadmpowerment. Built on trust and reliability, LeadBuds delivers consistent value through tailored LinkedIn and email campaigns designed to connect you directly with decision-makers and enhance conversion rates seamlessly...

    Top Services:

    • Email Marketing
    • Business Consulting
    • BPO
    • Market Research
    • Phone Answering Services
    • Show more
    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    LeadBuds Services

    • Email Marketing
    • Business Consulting
    • BPO
    • Market Research
    • Phone Answering Services
    • Call Centers
    • CRM Consulting
    • Staff Augmentation
    • Content Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Nissan
    • Advascale
    • Hapana
    • Komulin
    • Nitra
    • Pillard
    • Suriefy
    Data sourced from the agency's DesignRush profile

    LeadBuds Reviews & Testimonials

    • Gregory Dangler
      Gregory Dangler Founder at BulkSource, Inc.
      5.0 ★

      Call Centers Review from Gregory Dangler

      LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.

    • John Nicolosi
      John Nicolosi CEO at CerpassRx
      5.0 ★

      B2B Social Media Marketing Review from John Nicolosi

      I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!

    • Naomi Allen
      Naomi Allen CEO and Co-Founder at Brightline
      5.0 ★

      Business Consulting Review from Naomi Allen

      LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.

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    4.9 4.9 (10)

  • SupportYourApp

    AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    12 Projects Listed

    SupportYourApp Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mastercard
    • Skylum
    • Waverly Labs
    • Softorino
    • Flibco
    Data sourced from the agency's DesignRush profile

    SupportYourApp Reviews & Testimonials

    • Bogdan Czako
      Bogdan Czako Customer Support Team Lead at Covantis S.A.
      5.0 ★

      Customer Support Review from Bogdan Czako

      We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

    • Joseph Pinto
      Joseph Pinto Manager at Sweett
      5.0 ★

      Customer Support Review from Joseph Pinto

      We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the office to serve our growing global customer base. The team structure has evolved over time and now includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social Media Research support. They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs, consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective partner in scaling our customer support operations.

    • José Manuel Val Merinero
      José Manuel Val Merinero CFO at VR LIFE, SL
      5.0 ★

      Customer Support Review from José Manuel Val Merinero

      We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours. We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

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    4.9 4.9 (9)
    5.0 5.0 (1)

  • Munzai Solutions

    SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...

    Top Services:

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed

    Munzai Solutions Services

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Managed Services
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Souqh
    • Maxyfi
    • Konch
    • Skriber
    Data sourced from the agency's DesignRush profile

    Munzai Solutions Reviews & Testimonials

    • Davey Warren 🍐
      Davey Warren 🍐 CEO at Pearagon
      5.0 ★

      Outbound Review from Davey Warren 🍐

      Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.

    • Sam Bartow Moreno
      Sam Bartow Moreno Founding GTM Director at CourtNexa
      5.0 ★

      Appointment Setting Review from Sam Bartow Moreno

      Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797 I’m very satisfied. And would highly recommend them.

    • Brian Oltmanns
      Brian Oltmanns CEO at GoFindBuild
      5.0 ★

      Call Centers Review from Brian Oltmanns

      I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.

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    4.8 4.8 (19)

  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0 ★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0 ★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0 ★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

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    4.8 4.8 (8)
    5.0 5.0 (9)

  • Appointment Setter Online

    We Book the Meetings, You Close the Deal.

    A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed

    Appointment Setter Online Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • PPC
    • Email Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • electrIQ marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Appointment Setter Online Reviews & Testimonials

    • Eli Hamilton
      Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
      5.0 ★

      Customer Support Review from Eli Hamilton

      This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive. One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out. They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

    • Romain Devisme
      Romain Devisme Executive Director at Havas Events Shanghai
      5.0 ★

      Back Office Outsourcing Review from Romain Devisme

      We hired Assistant Setter Online for: contracted customer support solution shrinking customer querie volume Being an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigning Assistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

    • Raul Vizcaino
      Raul Vizcaino Operations Manager at Supermarket Source Inc
      5.0 ★

      Appointment Setting Review from Raul Vizcaino

      I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

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    4.8 4.8 (5)

  • Reenbit

    AI-Driven Software Development Company

    Our goal is to turn business ideas into worthwhile gains...

    Top Services:

    • Software Development
    • Mobile App Development
    • Web Development
    • Cloud Consulting
    • Staff Augmentation
    • Show more
    Location
    Lviv, Ukraine
    Number of Employees
    100 - 249
    Average Hourly Rate
    $30/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    23 Projects Listed

    Reenbit Services

    • Software Development
    • Mobile App Development
    • Web Development
    • Cloud Consulting
    • Staff Augmentation
    • DevOps Consulting
    • Big Data Analytics
    • ERP Consulting
    • IT Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cloudbooking
    • NRC
    • TouCanna
    • Dataloop
    • Sensoscientific
    • Eclou
    • Brands of Scandinavia
    • Designery Health
    • Fotopia
    • Trojan Safety
    Data sourced from the agency's DesignRush profile

    Reenbit Reviews & Testimonials

    • Galyna Savytska
      Galyna Savytska BI specialist at MyRunway
      5.0 ★

      Big Data Analytics Review from Galyna Savytska

      Design-led BI overhaul a brand-new Figma-designed dashboard that restored executive trust and cut operational costs ~65%. Reenbit handled a full BI and dashboard overhaul for MyRunway over roughly six months of ongoing work. The visual outcome: a brand-new MyRunway Brand Insights dashboard designed in Figma and implemented in Looker Studio, plus a rebuild of our existing Commercial Compass and Brand Insights reports with corrected metric formulas (CTR/CTSR), clean null handling, and proper brand/supplier drill-downs. Executives now trust the numbers on their screens which had not been true before. Working with them was notably smooth. The team ran Slack and Google Meet with weekly working sessions, and the PM kept a clear, prioritized backlog across remediation, net-new analytics, and cost optimization. When an unused legacy data stream turned out to have non-obvious Looker dependencies, they resolved it by instrumenting BigQuery logs and Looker references first, then executing a clean cross-system removal proactively, without waiting to be asked. The technical and design quality was strong. The engineers demonstrated strong command of Python, GCP, BigQuery, dbt, SQL, Terraform, Looker Studio, and Google Analytics. They also framed a pragmatic cross-cloud roadmap, keeping BigQuery as the warehouse while evaluating Amazon QuickSight for dashboarding and AI-assisted insights with secure cross-cloud connectivity. On top of the UX work, the platform hygiene (dbt refactors, legacy table removal, unused stream closure) delivered roughly a 65% reduction in operational costs. We would work with Reenbit again in fact, we already are. For teams that need BI and data visualization work with real design sensibility and genuine accountability, they are a solid choice.

    • Marc Hoogendoorn
      Marc Hoogendoorn CTO at Consulytic
      5.0 ★

      Software Development Review from Marc Hoogendoorn

      Reenbit is a very professional firm, well organized and strong technical developers. They have given strong attention to both the technical quality, and the project organization. They delivered what we needed, and have been very helpful in solving problems, debugging and expanding the software.

    • Elyn Patrick
      Elyn Patrick Chief Operating Officer at Mondra
      4.8 ★

      Software Development Review from Elyn Patrick

      Reenbit is a professional and driven partner of Mondra - even through unprecedented world events the dedication of the Reenbit team and commitment to delivery has been unfaultering. Management is supporting and very responsive to client engagement. Projects are delivered ontime and without issue. Dedicated staff retained through our partnership are of high quality and simply wonderful people. Here's a long long lasting partnership!

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    4.7 4.7 (5)
    5.0 5.0 (11)

  • Win-Pro Consultancy

    Since 1993. Transform Business Digitally. IT Managed Service Provider. IT Infrastructure Builder.

    Over 30 years of experience in the IT Solutions and IT Support, Win-Pro is an institutional powerhouse delivering unparalleled standards to organizations across Singapore, Johor Bahru, and Kuala Lumpur. Our Outsourced IT Managed Services Company is leading the way with IT services for business...

    Top Services:

    • IT Services
    • Customer Support
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Win-Pro Consultancy Services

    • IT Services
    • Customer Support
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • HR Outsourcing
    • Big Data Analytics
    • Staff Augmentation
    • BPO
    • WordPress Website Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Lazada South East Asia Pte Ltd
    • Beach House Pictures Pte Ltd
    • Premium Care SG Pte Ltd
    • Hegen Pte Ltd
    • Acez Engineering Pte Ltd
    • Nala Employment Pte Ltd
    • NSIT Training Pte Ltd
    • ColourXpress Media LLP
    • Splash Production Pte Ltd
    • @ASK Training Pte Ltd
    Data sourced from the agency's DesignRush profile

    Win-Pro Consultancy Reviews & Testimonials

    • Chris Yam
      Chris Yam Manager at ColourXpress Media LLP
      5.0 ★

      IT Consulting Review from Chris Yam

      ️️️️️ Exceptional IT Consulting Services Win-Pro Consultancy has been an outstanding partner in helping us navigate our IT needs. Their team is knowledgeable, responsive, and truly understands how to align technology with business goals. From streamlining our infrastructure to providing clear, actionable advice, theyve consistently delivered with professionalism and precision. We felt fully supported at every step, and their solutions have brought real improvements in our operations. Highly recommended for anyone looking for trusted and top-tier IT consulting.

    • Jim Wee
      Jim Wee Director at Nala Employment
      5.0 ★

      IT Services Review from Jim Wee

      We engaged Winpro for their IT outsourcing services, and the experience has been consistently excellent. From the initial consultation to the ongoing support, their team has demonstrated professionalism, technical expertise, and a strong commitment to service quality. One of the standout aspects of working with Winpro is their responsiveness. Their support team is quick to address technical issues, often resolving them with minimal disruption to our operations. This level of reliability is crucial for any business that depends heavily on IT systems for daily activities. Additionally, their proactive approach to IT management such as regular system monitoring, preventive maintenance, and security updateshas greatly reduced downtime and enhanced our overall IT infrastructure. They also provide clear, jargon-free communication, which helps non-technical stakeholders understand what's happening and why certain solutions are recommended. We appreciate Winpros ability to scale their services based on our evolving needs. Whether it's user support, hardware procurement, network maintenance, or cybersecurity, they have been a dependable partner throughout. Overall, we highly recommend Winpro to any organization seeking a reliable, knowledgeable, and customer-focused IT outsourcing provider.

    • Ts. Elwin Yoong
      Ts. Elwin Yoong Director at NSIT TRAINING PTE LTD
      5.0 ★

      IT Services Review from Ts. Elwin Yoong

      Win-Pro Consultancy Pte Ltd is a premier IT support and consulting provider operating in both Singapore and Malaysia. With a strong focus on managed IT services, cloud solutions, and proactive maintenance, they have built a solid reputation for delivering top-tier technological solutions tailored to the needs of businesses across various industries. Their team of highly skilled professionals ensures that clients experience minimal downtime, optimal system efficiency, and a robust, secure IT infrastructure. By leveraging cutting-edge technology and industry best practices, Win-Pro empowers businesses with reliable, scalable, and cost-effective IT solutions that enhance productivity and streamline operations. Their commitment to excellence, coupled with a customer-centric approach, makes them a trusted partner for companies seeking long-term IT support. Whether it's optimizing cloud deployments, safeguarding critical business data, or providing round-the-clock managed services, Win-Pro consistently delivers high-quality service with professionalism and efficiency. Their proactive approach to IT maintenance ensures that potential issues are identified and resolved before they can impact business operations, offering peace of mind to clients. With a proven track record of success and a dedication to staying ahead in the ever-evolving IT landscape, Win-Pro Consultancy Pte Ltd stands out as a reliable and highly recommended IT solutions provider!

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    4.6 4.6 (3)
    4.9 4.9 (259)

  • SunTec Data

    AI-Enabled, Human-Validated Data Support, Engineered for Enterprises

    SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...

    Top Services:

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    • Show more
    Location
    New Delhi, India
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    SunTec Data Services

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PepsiCo
    • nielsen
    • Network18
    • Deloitte
    • Expedia
    • Pearson
    • DXL
    • DKSH
    Data sourced from the agency's DesignRush profile

    SunTec Data Reviews & Testimonials

    • Victor Cook
      Victor Cook Financial Analyst at Financial Services Company
      5.0 ★

      BPO Review from Victor Cook

      SunTec Data has been our outsourcing partner for the last three years. The team has considerably fueled our growth by providing financial data management and support.

    • Marc Hill
      Marc Hill Entrepreneur at Self-Employed
      5.0 ★

      BPO Review from Marc Hill

      We were delighted with the results offered by SunTec Data. The team aptly understood our requirements and delivered high-quality data management solutions. Highly recommend them!

    • Mike Robinson
      Mike Robinson Marketer at Undisclosed
      5.0 ★

      BPO Review from Mike Robinson

      Great job done by the team! They analyzed our requirements, maintained transparent communication, and delivered tailored contact lists. Would definitely work with them in the future!

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    4.6 4.6 (3)

  • Helpware

    End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0 ★

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0 ★

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0 ★

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

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    4.6 4.6 (3)
    4.3 4.3 (6)

  • IntelligentBee

    Support That Drives Retention

    IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk and Trust & Safety. We partner with fast-growing SaaS, Fintech and E-commerce brands that require reliable, high-quality support without the overhead of building large internal teams...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Iași, Romania
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    IntelligentBee Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • AI Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SendGrid
    • Twillio
    • AffiliateBee
    • Payscore
    Data sourced from the agency's DesignRush profile

    IntelligentBee Reviews & Testimonials

    • Diego Susa Head of Engineering at Unleash
      5.0 ★

      Customer Support Review from Diego Susa

      Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.

    • Ionut Patrascoiu CEO & Founder at Floca
      5.0 ★

      Mobile App Development Review from Ionut Patrascoiu

      Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.

    • Mihai Cioclu Account Manager at EventWay
      5.0 ★

      Applications Review from Mihai Cioclu

      According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.

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    4.6 4.6 (3)
    4.4 4.4 (12)

  • Outsourced VA

    Support that changes your business life.

    Outsourced VA, who has been in the business since 2009, is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activitieschanging how they do business and allowing them to go to the next level...

    Top Services:

    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Transcription Services
    • Show more
    Location
    Iloilo City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr

    Outsourced VA Services

    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rentifi Property Management
    • Real Brokerage
    • House Traders Florida
    • Happy Veg Inc.
    • Darren Jacklin
    • Helixos - Australia
    • Therapy IQ
    • Amalfi Jets
    Data sourced from the agency's DesignRush profile

    Outsourced VA Reviews & Testimonials

    • Joshua Kaiser
      Joshua Kaiser Member Growth and Success Rep at Amalfi Jets
      5.0 ★

      Customer Support Review from Joshua Kaiser

      The virtual agents provided excellent support on both handling inbound phone calls, and acting as our concierge support team. Their work ethic and dedication to improvement is incredibly encouraging to see. From top to bottom from supervisors to agents everyone strives for the best and is there to assist.

    • Anna Mistal
      Anna Mistal Virtual assistant at Happy Veg Inc
      5.0 ★

      Virtual Assistant Review from Anna Mistal

      Our team has been very impressed with the virtual assistants support. Tasks are handled efficiently, communication is clear, and the service has become a reliable part of our daily operations. The owner is a wonderful personprofessional, attentive, and truly committed to making sure all our expectations are met. Highly recommended.

    • Darren Jacklin
      Darren Jacklin World-Class Professional Speaker, Corporate Trainer and Angel Investor at Undisclosed
      5.0 ★

      Virtual Assistant Review from Darren Jacklin

      I would highly recommend Outsourced VA for any of your Virtual Assistant needs or for any business partnership. Outsourced VA has helped me so much to focus on what I do best. Their Virtual Assistants have helped organize my multitasking so that I now focus only on income generating activities.

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    4.6 4.6 (3)

  • Leadium

    US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.

    Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Las Vegas, Nevada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Leadium Services

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Customer Support
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Square
    • Rackspace
    • Microsoft
    • LG
    • DirecTV
    • OSRAM
    • Time Logistics
    • Palo Alto Networks
    • Amada Senior Care
    • brightwheel
    Data sourced from the agency's DesignRush profile

    Leadium Reviews & Testimonials

    • Scott Proffitt
      Scott Proffitt VP of Sales at Energy Assurance
      5.0 ★

      AI Marketing Review from Scott Proffitt

      Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.

    • Sam Jennings
      Sam Jennings Sales Manager at Best Bees Company
      5.0 ★

      Call Centers Review from Sam Jennings

      Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.

    • Marcos Moura
      Marcos Moura Founder and COO at Amada Senior Care
      5.0 ★

      Call Centers Review from Marcos Moura

      Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)
    5.0 5.0 (6)

  • Raya Contact Center

    FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed

    Raya Contact Center Services

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • IT Services
    • Big Data Analytics
    • IT Compliance Solution
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IAOP
    • Ryan Strategic Advisory
    • GCXA21
    Data sourced from the agency's DesignRush profile

    Raya Contact Center Reviews & Testimonials

    • Peter Ryan
      Peter Ryan Owner at Ryan strategic advisory
      5.0 ★

      Phone Answering Services Review from Peter Ryan

      With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.

    • David Rickard
      David Rickard Vice President at Everest Group
      5.0 ★

      Call Centers Review from David Rickard

      Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.

    • Debi Hamill
      Debi Hamill CEO at IAOP
      5.0 ★

      Call Centers Review from Debi Hamill

      A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)

  • Tinkogroup

    AI Data Enablement Partner [data annotation, labelling, validation]

    Tinkogroup is an AI data enablement partner delivering expert annotation, labeling, and validation services that power reliable machine learning models and intelligent systems fully GDPR-compliant for secure collaboration...

    Top Services:

    • BPO
    • Email Marketing
    • AI Development
    Location
    Tallinn, Estonia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    Tinkogroup Services

    • BPO
    • Email Marketing
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Oberst BV
    • Tetrix Inc
    • Partnerbase
    • Continuum
    • JetPet Resort
    • AlliedCrowds
    • Pancopia, Inc.
    • PRC Clinical
    • Release the Hounds
    • Timelapse
    Data sourced from the agency's DesignRush profile

    Tinkogroup Reviews & Testimonials

    • Nazar Mysholivskyi
      Nazar Mysholivskyi CEO at LNOKS
      5.0 ★

      Data Annotation Review from Nazar Mysholivskyi

      We worked with Tinkogroup on a manual data annotation project supporting our content moderation and AI training workflows. The scope was fairly complex, around 250,000 images and video frames labeled across multiple attributes, including some subjective categories like brand suitability and contextual safety. What stood out was how thoughtfully their team approached the work. Communication was straightforward and reliable. We had a single point of contact, regular check-ins, and good visibility into progress. They were also flexible when we updated guidelines or increased volume. After the initial ramp-up, delivery timelines became predictable, which helped us stay aligned with our training schedule. Tinkogroup is a dependable partner that delivers solid quality and added value beyond execution.

    • Vitaliy Kryvoruchko
      Vitaliy Kryvoruchko Sales Manager at Equinox Dynamics
      5.0 ★

      Back Office Outsourcing Review from Vitaliy Kryvoruchko

      We partnered with Tinkogroup to improve the quality of our internal datasets used for client reporting and analytics. They processed data from multiple sources, removed duplicates, fixed formatting issues, and validated key fields to ensure consistency. The final datasets were delivered fully structured, documented, and ready for immediate use.

    • Iryna Baklanova
      Iryna Baklanova Review from Google
      5.0 ★

      Iryna Baklanova's Review Sourced from Google

      It’s been a great experience working with Tinkogroup. They consistently deliver high-quality data and video annotation services. Highly reliable and a strong partner for collaboration – I would definitely recommend them.

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    4.5 4.5 (2)
    5.0 5.0 (28)

  • Lumikha Teams

    Epic Marketing for Growing Brands.

    Dear entrepreneurs and small businesses: we see you, and we're here to help you thrive. We know you're facing challenges that would make even the most seasoned CEO break a sweat. That's why we've crafted marketing solutions that are as affordable as they are impactful...

    Top Services:

    • Digital Marketing
    • Digital Services
    • Branding
    • Content Marketing
    • Video Marketing
    • Show more
    Location
    Birmingham, Alabama
    Number of Employees
    50 - 99
    Average Hourly Rate
    $9/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Lumikha Teams Services

    • Digital Marketing
    • Digital Services
    • Branding
    • Content Marketing
    • Video Marketing
    • Email Marketing
    • Social Media Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Apollo Lettings
    • AirLegit
    • Curran Daly +Associates
    • GetDevs
    • Camplify
    • Knowedia
    • Study.com
    • Thames River Investments
    • WorkFlex Solutions
    • Westcott Dyson
    Data sourced from the agency's DesignRush profile

    Lumikha Teams Reviews & Testimonials

    • Cade Taylor
      Cade Taylor Digital Marketing Manager at Acuren
      5.0 ★

      SEO Review from Cade Taylor

      They provides SEO, PPC, and website optimization services for an NDE/NDT, inspection, and engineering company. Their work has included SEO strategy development, paid media ads, and web development.

    • Jak Akdogan
      Jak Akdogan CEO & Founder, at Cevaheer
      5.0 ★

      SEO Review from Jak Akdogan

      Lumikha Teams provides SEO services for a skin and haircare company. They focus on improving the client's organic search visibility and monitoring performance. Their work includes technical SEO.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (2)

  • Shaligram Infotech

    Digitalizing Businesses.

    Shaligram Infotech is a distinguished software development company that excels in delivering bespoke software development, web development, mobile app development, Microsoft Dynamics 365 Development & consulting, and outsourcing services. Our expertise spans a wide spectrum of technological solutions...

    Top Services:

    • UI/UX Design
    • Web Development
    • Cloud Consulting
    • Mobile App Development
    • CRM Consulting
    • Show more
    Location
    Ahmedabad, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000

    Shaligram Infotech Services

    • UI/UX Design
    • Web Development
    • Cloud Consulting
    • Mobile App Development
    • CRM Consulting
    • ERP Consulting
    • Managed Services
    • IT Compliance Solution
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Food Industry
    • FinTech Industry
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    Shaligram Infotech Reviews & Testimonials

    • Navid Alipour
      Navid Alipour CEO at CureMetrix
      5.0 ★

      Web Development Review from Navid Alipour

      They did an outstanding job upgrading and improving our website. Their expertise in web development significantly enhanced our site's performance and user experience, perfectly aligning with our mission to advance AI-based technology for better breast cancer and heart disease detection. Professional, detail-oriented, and efficient. I highly recommend!

    • Luke Friang
      Luke Friang Chief Technology and Product Officer at The RealReal
      5.0 ★

      Web Development Review from Luke Friang

      Shaligram has been a game-changer for our online luxury goods marketplace. They expertly implemented live chat support, providing immediate assistance to our users, and created a comprehensive help center with FAQs, guides, and contact options. Their attention to detail and commitment to enhancing user experience have significantly boosted our customer satisfaction.

    • Renis Dobariya
      Renis Dobariya Review from Google
      5.0 ★

      Renis Dobariya's Review Sourced from Google

      Joining Shaligram Infotech as a fresher has been an incredible opportunity. The company's supportive environment, continuous learning initiatives, and guidance from experienced professionals have helped me grow both personally and professionally.

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    4.5 4.5 (2)
    4.8 4.8 (222)

  • Frontlevels

    We are your e-commerce solution development partner.

    Blending Shopify Magento and Innovation with the latest AI-driven technologies, we deliver effective, affordable, and custom e-commerce solutions crafted by expert developers...

    Top Services:

    • eCommerce Development
    • Software Development
    • IT Services
    • Cloud Consulting
    • BPO
    • Show more
    Location
    Padua, Italy
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000

    Frontlevels Services

    • eCommerce Development
    • Software Development
    • IT Services
    • Cloud Consulting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Talea Group
    • Vodafone
    • Hammit
    • Orangemonkie
    Data sourced from the agency's DesignRush profile

    Frontlevels Reviews & Testimonials

    • Robert Keuroglian
      Robert Keuroglian Founder, President & CEO at Sentrien Systems
      5.0 ★

      eCommerce Development Review from Robert Keuroglian

      We've been working on three separate projects with FrontLevels and have provided them with requirements and the kind of technology we were looking to use. One of the projects they've taken on is Shopify design and development. Another website they're creating is a B2B food exporting site. This website has been built with Adobe Experience Manager and doesn't require a developer to manage the site. They deliver quickly and within deadlines. There have been a few bugs throughout the process, but that's expected, and they fix them. FrontLevels has been honest about their ability to finish tasks, and they follow a strict process. They set expectations and deliver. We communicate via phone calls, WhatsApp, and Microsoft Teams.

    • Dmitry Volkov
      Dmitry Volkov FOUNDER at Social Discovery Group
      5.0 ★

      eCommerce Development Review from Dmitry Volkov

      The project is ready to go live, and we has been pleased with the work from Frontlevels. We has received positive external feedback, and user satisfaction has increased. We has been impressed with Frontlevels's ability to provide tailored solutions and designs. This means that all required functionalities have been implemented, thoroughly tested, and validated. The successful completion of this milestone indicates that the project has met its objectives and is prepared for launch. The achievement was made possible through commitment to meeting project timelines and delivering high-quality results. all thanks to Frontlevels

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (2)

  • OBI Services

    Maximize Your Business Potential

    A Call Center company in the Philippines, providing outsourcing services such as Data Entry, SaaS Product Support, Outbound Lead Generation and Chat Support. Aside from hourly rate, we also offer a Pay Per Task and Pay Per Lead option...

    Top Services:

    • BPO
    • Call Centers
    • Digital Marketing
    • Market Research
    • Transcription Services
    • Show more
    Location
    Dipolog City, Philippines
    Number of Employees
    100 - 249
    Average Hourly Rate
    $3/hr
    Minimal Budget
    Under $1,000

    OBI Services Services

    • BPO
    • Call Centers
    • Digital Marketing
    • Market Research
    • Transcription Services
    • Phone Answering Services
    • WordPress Website Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Meorient
    • Senior Market Solutions
    • Congruent Marketing
    • Deenz Business Group
    • GoQAV
    Data sourced from the agency's DesignRush profile

    OBI Services Reviews & Testimonials

    • Robbie Forsyth
      Robbie Forsyth Director at Youth Football Scotland
      4.8 ★

      Virtual Assistant Review from Robbie Forsyth

      Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.

    • Dusty Jenkins
      Dusty Jenkins Owner at Go Explore With Us
      5.0 ★

      Digital Marketing Review from Dusty Jenkins

      I can't speak highly enough of the OBI team. I have been using them over 2 years now for my marketing company and have used them through a variety of tasks. Landing Page Design, Canvas Design, Branding, Logo Creation, Youtube Thumbnails, Youtube Bumpers, Logo Animation, Video Editing, Photoshop Editing, and List Building to name a few. Every new task I've made with them has been a home run overall. As new staff comes into OBI workspace, there will be times where we need to provide additional feedback but overall, I'm very very pleased with how they follow SOPs and help create them along the way. I have never been more organized in my marketing business and will continue to shout the OBI name from every mountain top I encounter. Give them a shot! Their communication is top notch and they truly feel like family to me. I couldn't do business without them.

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    4.4 4.4 (2)
    4.9 4.9 (10)

  • Protovo Solutions

    Simplifying Your Digital Needs With Unlimited Skills

    Protovo Solutions is an experienced and reliable group of digital engineers, problem solvers, thinkers, consultants, and all-around specialists. We believe in providing one-of-a-kind solutions to everyone of our customers, since we are the creators of human experience. Our mission is to simplify the...

    Top Services:

    • CRM Consulting
    • Software Development
    • eCommerce Development
    • Digital Services
    • Web Development
    • Show more
    Location
    Bhilwara, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Protovo Solutions Services

    • CRM Consulting
    • Software Development
    • eCommerce Development
    • Digital Services
    • Web Development
    • Digital Marketing
    • AI Development
    • IT Services
    • Staff Augmentation
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Marketing Industry
    Data sourced from the agency's DesignRush profile

    Protovo Solutions Reviews & Testimonials

    • Mohamed Farrag Enab
      Mohamed Farrag Enab Marketing Manager at Blue Ray Properties L.L.C
      5.0 ★

      CRM Consulting Review from Mohamed Farrag Enab

      Protovo's CRM module customization yielded significant measurable outcomes, enhancing overall efficiency with a notable X% reduction in task completion time. User adoption saw a commendable X% increase, and the customization contributed to a substantial X% decrease in data errors. The impact on sales was evident, with a noteworthy X% boost in leads and conversions directly attributed to the tailored module. User satisfaction remained high, as reflected in positive feedback and a satisfaction rate of X%. Additionally, the project resulted in tangible cost savings of X% through improved operational efficiency. The system's adaptability was showcased by seamlessly incorporating X number of changes and updates. Collectively, these measurable achievements underscore Protovo's effectiveness in delivering a customized CRM solution that significantly enhances business processes and outcomes.

    • Anjali Nawal
      Anjali Nawal Review from Google
      5.0 ★

      Anjali Nawal's Review Sourced from Google

      Starting my internship with Protovo by my first year of engineering and becoming the junior software engineer at Protovo, it was really a great experience and time with a company like this where i got to know about many of the latest technologies and one with great work culture which every person dream for. A great boss is always a one people want in company and here I got three. Seniors are really friendly and always help and guide me with work and our leaders too. I would suggest you too get a chance to work with Protovo if you want to do something in life and you will not regret it later. Best place for freshers and also for interns to start their career and boost the confidence. Go with Protovo #protovian

    • Aakanksha Dadhich
      Aakanksha Dadhich Review from Google
      5.0 ★

      Aakanksha Dadhich's Review Sourced from Google

      Working in protovo solutions gives me learning in new technologies and explore my skills. Company has friendly environment and work ethics. company is best place who love their work and have passion for their work. I suggest all freshers to start your career with company you will get lots of learning here.

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    4.3 4.3 (1)
    5.0 5.0 (7)

  • Offshore India Data Entry

    Offshore Data Entry Service: Precision, Speed and Security

    Top Offshore BPO company...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    Offshore India Data Entry Services

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • allianze bpo
    • nexgen
    • india data entry
    Data sourced from the agency's DesignRush profile

    Offshore India Data Entry Reviews & Testimonials

    • Lisa Rozario
      Lisa Rozario Marketing Manager at D.E Exports LLC
      5.0 ★

      Document Digitization Review from Lisa Rozario

      We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.

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    4.3 4.3 (1)

  • SwiftCare Billing LLC

    Precision Billing, Maximum Revenue, Minimal Risk.

    Our USA-based Medical Billing Company streamlines billing operations for healthcare providers, ensuring increased revenue, reduced costs, and minimized risk. From small practices to large hospitals, we handle denials management, credentialing, coding, and payer verification with expert precision...

    Top Services:

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Show more
    Location
    Evesham, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Portfolios Count
    3 Projects Listed

    SwiftCare Billing LLC Services

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Accounting
    • Web Design
    • Web Development
    • WordPress Website Design
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Insurance Industry
    • HR Industry
    • BPO
    • Outsourcing
    • Medical Billing
    Data sourced from the agency's DesignRush profile

    SwiftCare Billing LLC Reviews & Testimonials

    • Julie Formica
      Julie Formica Office Administrator at Redefine Healthcare
      5.0 ★

      Medical Billing Review from Julie Formica

      We have been partnering with SwiftCare Billing for the past year to manage key administrative operations, including billing, accounts receivable (AR) processing, and file indexing. This collaboration has been instrumental in improving our internal workflows, reducing turnaround times, and enhancing the accuracy of our financial and document management systems. One of the major strengths of SwiftCare Billing is their responsiveness and client service. From the initial onboarding to ongoing operations, their team has been professional, communicative, and solution-oriented. We receive regular updates and clear performance metrics, which has helped build a high level of trust in their services. While our overall experience has been highly positive, a few initial challenges related to software integration and adapting to our internal protocols required some time and coordination. However, SwiftCare Billing showed flexibility and commitment in overcoming these hurdles, and weve since seen steady improvements in alignment and efficiency. Overall, SwiftCare Billing has proven to be a reliable, professional, and valuable partner. Their services in billing, AR, and file indexing have added measurable value to our operations, allowing our in-house team to focus on core business activities. We would not hesitate to recommend their services to other organizations seeking a capable and trustworthy outsourcing provider.

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    4.3 4.3 (1)

  • Digitech Outsourcing Solution

    We serve Success

    We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...

    Top Services:

    • Customer Support
    • Call Centers
    • Phone Answering Services
    • BPO
    • Show more
    Location
    Rehoboth Beach, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Digitech Outsourcing Solution Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Unified Signal
    • GetSetup
    • Timecamp
    Data sourced from the agency's DesignRush profile

    Digitech Outsourcing Solution Reviews & Testimonials

    • Jason
      Jason Owner at Technology Company
      5.0 ★

      Customer Support Review from Jason

      I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.

    • Victor Roige
      Victor Roige Review from Google
      5.0 ★

      Victor Roige's Review Sourced from Google

      We have been working with DOS support for months and they provide a great customer service!

    • Rachel Lynch
      Rachel Lynch Review from Google
      5.0 ★

      Rachel Lynch's Review Sourced from Google

      We have been working with DOS for several months now and are very satisfied with their services. The entire team is very responsive and eager to help out in any way they can. Highly recommend!

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    4.3 4.3 (1)
    3.0 3.0 (4)

  • 1840 & Company

    The World's Top Talent for Remote Teams!

    1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...

    Top Services:

    • BPO
    • Staff Augmentation
    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Show more
    Location
    Overland Park, Kansas
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $10,000 - $25,000

    1840 & Company Services

    • BPO
    • Staff Augmentation
    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Groupon
    • Isango
    • Instacart
    • HomeLight
    • LearnZillion
    Data sourced from the agency's DesignRush profile

    1840 & Company Reviews & Testimonials

    • carmen noche
      carmen noche Review from Google
      5.0 ★

      carmen noche's Review Sourced from Google

      It was a very productive and swift process. Starting from the interview, to assessments. Everyone was punctual and need not wait for a week or so for updates. They give updates immediately no need for the long wait and suspense. Keep it Up!!

    • lucille Mrrs
      lucille Mrrs Review from Google
      5.0 ★

      lucille Mrrs's Review Sourced from Google

      My experience with 1840 & Company’s recruitment process has been excellent from start to finish. The team was professional, responsive, and supportive throughout every step. Communication was always clear, and I truly appreciated how smooth and organized the process was. I felt valued as a candidate, and I’m very excited to officially join as a Patient Support-CSR. Thank you to the team for making this such a positive experience!

    • Andrea Yáñez
      Andrea Yáñez Review from Google
      5.0 ★

      Andrea Yáñez's Review Sourced from Google

      I had a truly outstanding experience with 1840&Co throughout the entire recruitment process. From the very beginning, their team demonstrated professionalism, clear communication, and genuine care. What stood out most was the consistent follow-up—they kept me informed at every step, making the process feel smooth and well-organized. I always felt supported and valued as a candidate. I’m incredibly happy to share that I’ve been offered a new role, and I couldn’t be more grateful to the 1840&Co team for making it all possible.

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    4.8 4.8 (188)

  • Backend Communications

    Every Conversation Matters

    Backend Communications #1 Contact center/BPO company that provide dedicated highly professional contact center/call center agents all over the world...

    Top Services:

    • Digital Marketing
    • Call Centers
    • Social Media Marketing
    • eCommerce
    • Customer Support
    • Show more
    Location
    Lahore, Pakistan
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Portfolios Count
    1 Project Listed

    Backend Communications Services

    • Digital Marketing
    • Call Centers
    • Social Media Marketing
    • eCommerce
    • Customer Support
    • WordPress Website Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Go Green Solar
    • Star Cable
    • World Cable
    Data sourced from the agency's DesignRush profile
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  • VirtusaPolaris

    Get ahead of the competition

    On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined diamond-sharp software engineering skills and deep industry knowledge that is sure to unlock groundbreaking...

    Top Services:

    • Call Centers
    • Customer Support
    • Cloud Consulting
    • UI/UX Design
    • Web Design
    • Show more
    Location
    Chennai, India
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    VirtusaPolaris Services

    • Call Centers
    • Customer Support
    • Cloud Consulting
    • UI/UX Design
    • Web Design
    • IT Services
    • SEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Pegasystems
    • JPMorgan
    • AIG
    Data sourced from the agency's DesignRush profile
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  • Task Virtual

    Keeping Things Simple

    Infuse your everyday tasks with a real-time, virtual acuity. Task Virtual's team of experts has the timing and expertise to deliver your business needs—from daily duties to big projects requiring quality completion. Empower yourself in this new age digital world where our highly skilled professionals...

    Top Services:

    • SEO
    • Social Media Marketing
    • Customer Support
    • Web Development
    • Graphic Design
    • Show more
    Location
    Kolkata, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr

    Task Virtual Services

    • SEO
    • Social Media Marketing
    • Customer Support
    • Web Development
    • Graphic Design
    • Market Research
    • Accounting
    • Web Design
    • WordPress Website Design
    • eCommerce
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • LEARNstyle Ltd
    • The Gut Stuff
    • Sterling Practice
    Data sourced from the agency's DesignRush profile

    Task Virtual Reviews & Testimonials

    • William Dixon-Saunders
      William Dixon-Saunders Review from Google
      5.0 ★

      William Dixon-Saunders's Review Sourced from Google

      Working with Task Virtual has been a fantastic experience! Their team is responsive, professional, and always delivers excellent results. They’ve taken a tremendous load off my shoulders, and I now have the bandwidth to focus on the things that matter most. I can’t recommend Task Virtual enough to anyone looking for reliable assistance.

    • Kevin Porter
      Kevin Porter Review from Google
      5.0 ★

      Kevin Porter's Review Sourced from Google

      Had an excellent experience with my first VA project at Task Virtual. Affordable, great communication, and great execution on my required task. Would recommend as a first time VA user.

    • Ishika Parasrampuria
      Ishika Parasrampuria Review from Google
      5.0 ★

      Ishika Parasrampuria's Review Sourced from Google

      I recently engaged with Task Virtual, and I must say it has been a game-changer for my productivity. The team's virtual assistance services are top-notch, providing efficient support across various tasks. Infact, their virtual assistants are not only skilled but also adaptable, seamlessly integrating into my workflow. From managing emails to scheduling appointments, they handle tasks with precision and attention to detail. The communication is prompt, and they consistently meet deadlines. What sets Task Virtual at a different level is their commitment to security and confidentiality. I felt reassured knowing that my sensitive information was handled with the utmost care. Overall, I highly recommend it to anyone seeking reliable virtual assistance services. They've significantly lightened my workload, allowing me to focus on core aspects of my business.

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    4.4 4.4 (66)

  • CKH Group

    Simplifying Compliance And Amplifying Greatness.

    CKH Group, a CPA-led firm offering powerful assurance, tax, accounting, and advisory services to small businesses, global enterprises, and government entities. CKH Group also provides customized outsourcing solutions to meet your business's accounting needs...

    Top Services:

    • Accounting
    • BPO
    • Staff Augmentation
    Location
    Atlanta, Georgia
    Number of Employees
    100 - 249
    Portfolios Count
    1 Project Listed

    CKH Group Services

    • Accounting
    • BPO
    • Staff Augmentation
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Newell Brands
    • Jostens
    • Spectrum Brands
    • Tech Mahindra
    • Pure Fishing
    • Genesys
    • Aerial Titans
    • Windham Brannon
    • Hunter Douglas
    • Medlytix
    Data sourced from the agency's DesignRush profile

    CKH Group Reviews & Testimonials

    • Amy Novak
      Amy Novak Review from Google
      5.0 ★

      Amy Novak's Review Sourced from Google

      We came to CKH as new business owners, starting from scratch. As we have grown, so has CKH, and they’ve taken excellent care of us along the way. Frank and his team have always been extremely knowledgeable, helpful, and easy to work with. I can’t say enough about how great CKH Group has been for our company and we look forward to many more years with them.

    • Melissa Barker
      Melissa Barker Review from Google
      5.0 ★

      Melissa Barker's Review Sourced from Google

      We at the Cochran-Bleckley Chamber of Commerce have had an amazing experience working with the CKH Group located in Hawkinsville, Georgia. Kyle and Lyndsay work with us one on one in setting our Quickbooks up where it is fully accurate and efficient and have assisted us in working through financial questions and concerns. I cannot recommend them enough. From quick email responses, actually answering and returning phone calls to being physically present in the office to meet and touch base with us, their service, performance and expertise are unmatched! Mel

    • Hawkinsville Chamber
      Hawkinsville Chamber Review from Google
      5.0 ★

      Hawkinsville Chamber's Review Sourced from Google

      We recently worked with Kyle Heyl from CKH Group to transition our accounting system from QuickBooks Desktop to QuickBooks Online, and I couldn't be more impressed with the experience. From the very beginning, Kyle was professional, knowledgeable, and incredibly responsive. He took the time to understand our specific needs and walked us through each step of the migration process with clarity and patience. What could have been a stressful and complex transition was made seamless thanks to Kyle’s expertise. He not only ensured all of our data was accurately transferred, but also helped us optimize our setup in QuickBooks Online for improved workflow and reporting. His proactive communication and attention to detail gave us peace of mind throughout the entire process. Kyle went above and beyond in making sure our team felt comfortable with the new system, providing training and ongoing support even after the migration was complete. Thanks to him and the CKH Group, we are now fully up and running with QuickBooks Online and already seeing the benefits of a more streamlined and accessible accounting system. I highly recommend Kyle Heyl and the CKH Group for anyone considering a QuickBooks transition or looking for reliable accounting support! Lynn Johnson Hawkinsville-Pulaski County Chamber of Commerce

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    5.0 5.0 (20)

  • AnswerFirst Communications

    24/7 Live Answering, Virtual Receptionist & Call Center Solutions

    AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Location
    Tampa, Florida
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000

    AnswerFirst Communications Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AAMCO
    • ABM
    • AFC Urgent Care
    • AFLAC
    • Bauer Food, LLC (Operates McDonald's)
    • Berkshire Hathaway
    • Brookhaven National Lab
    • Coldwell Banker
    • Century 21
    • Cushman and Wakefield
    Data sourced from the agency's DesignRush profile

    AnswerFirst Communications Reviews & Testimonials

    • Johnson Legal PLLC
      Johnson Legal PLLC Review from Google
      1.0 ★

      Johnson Legal PLLC's Review Sourced from Google

      As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

    • Demetri Karoutsos
      Demetri Karoutsos Review from Google
      5.0 ★

      Demetri Karoutsos's Review Sourced from Google

      Outstanding After-Hours Answering Service – Highly Recommend for Service-Based Businesses We've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider. What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity. Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience. If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team. Demetri Karoutsos Director, CareMaster

    • Scott Lady
      Scott Lady Review from Google
      5.0 ★

      Scott Lady's Review Sourced from Google

      Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently. Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly. I highly recommend giving them a shot for your call inbound call needs.

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    4.8 4.8 (469)

  • Away Digital Teams

    We find, build and manage remote teams.

    Away Digital Teams specializes in recruiting and managing top talent in Vietnam for businesses seeking to establish and oversee remote teams. Our comprehensive service ensures seamless team building and management, enabling companies to thrive in today's digital landscape...

    Top Services:

    • Digital Services
    • Web Development
    • Software Testing
    • Mobile App Development
    • Software Development
    • Show more
    Location
    St Kilda, Australia
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    4 Projects Listed

    Away Digital Teams Services

    • Digital Services
    • Web Development
    • Software Testing
    • Mobile App Development
    • Software Development
    • IT Services
    • DevOps Consulting
    • Accounting
    • Customer Support
    • SEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Champion Data
    • Propel Ventures
    • Rendr
    • My Occ Health Record
    • Lexer
    • Accent Group
    Data sourced from the agency's DesignRush profile
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  • ROI CX Solutions

    Total CX and BPO Services.

    ROI CX Solutions offers Total Contact Management and Business Support Services. We leverage our expertise to deliver a total package of customer care solutions and contact center services! We provide dedicated 24X7-365 outsourcing solutions. ROI CX Solutions is driven by results, whether it is maximizing your...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    American Fork, Utah
    Number of Employees
    1000 & Up
    Portfolios Count
    3 Projects Listed

    ROI CX Solutions Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hello Fresh
    • SAMSUNG
    • TSA PRE
    • Panera
    • VISA
    Data sourced from the agency's DesignRush profile

    ROI CX Solutions Reviews & Testimonials

    • Mr. John
      Mr. John Review from Google
      1.0 ★

      Mr. John's Review Sourced from Google

      If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.

    • Valupack Gaming
      Valupack Gaming Review from Google
      1.0 ★

      Valupack Gaming's Review Sourced from Google

      Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.

    • Alece Peterson
      Alece Peterson Review from Google
      1.0 ★

      Alece Peterson's Review Sourced from Google

      I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly. The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.

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    2.9 2.9 (155)

  • Reliance

    Cost-Effective Outsourcing Solutions

    We support businesses to succeed by outsourcing and providing centralised remote workers using cost effective solutions...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Show more
    Location
    Cheltenham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr

    Reliance Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Insurance Industry
    • Telecommunication Industry
    • Healthcare Industry
    Data sourced from the agency's DesignRush profile
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  • Dalerio Consulting

    Top Provider of Outsourcing and Customer Support

    Dalerio Consulting is an international Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation...

    Top Services:

    • Customer Support
    • HR Outsourcing
    • BPO
    • Call Centers
    • Phone Answering Services
    • Show more
    Location
    Durres, Albania
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    9 Projects Listed

    Dalerio Consulting Services

    • Customer Support
    • HR Outsourcing
    • BPO
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Accounting
    • Staff Augmentation
    • SEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SwissTranslate
    • KlimaTek
    • SpotGaming
    • Youth Activities Center
    • Korrieri
    Data sourced from the agency's DesignRush profile

    Dalerio Consulting Reviews & Testimonials

    • DAFKU Law Firm
      DAFKU Law Firm Review from Google
      5.0 ★

      DAFKU Law Firm's Review Sourced from Google

      We signed last year with Dalerio Consulting, and they are dealing with our customer support through call center services. Working with this company has been a great experience so far, so we would recommend Dalerio Considering to everyone who is looking for a BPO company.

    • Denisian Prifti
      Denisian Prifti Review from Google
      5.0 ★

      Denisian Prifti's Review Sourced from Google

      If you're searching for a unique and distinctive online presence for your brand or business, look no further as Dalerio Consulting got you covered.

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    4.3 4.3 (7)

  • Contact Center Source

    Outsourcing Solutions Made Easy

    Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Market Research
    • Show more
    Location
    Cairo, Egypt
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000

    Contact Center Source Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • A Giant Global Ecommerce Brand
    • Google Premier Channel Partner
    • Mortgage Bank Lender
    • USA Nationwide Debt Consolidation
    Data sourced from the agency's DesignRush profile

    Contact Center Source Reviews & Testimonials

    • Basil Salah
      Basil Salah Review from Google
      5.0 ★

      Basil Salah's Review Sourced from Google

      Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration. I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support. I’m grateful to be part of such a positive and encouraging environment

    • Mohamed Shazly
      Mohamed Shazly Review from Google
      5.0 ★

      Mohamed Shazly's Review Sourced from Google

      This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service

    • Habiba Essam
      Habiba Essam Review from Google
      1.0 ★

      Habiba Essam's Review Sourced from Google

      I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them

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    4.6 4.6 (56)

  • AEX

    Consulting firm specialized in intelligence, problem-solving and business outsourcing.

    AEX is an independent consulting firm specialized in intelligence, problem-solving, data analysis, sales team structuring, and business generation for medium and large companies in Brazil, the USA, the EU, Argentina, and Uruguay...

    Top Services:

    • Business Consulting
    • CRM Consulting
    • BPO
    • Digital Strategy
    • AI Development
    • Show more
    Location
    Sao Paulo, Brazil
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000

    AEX Services

    • Business Consulting
    • CRM Consulting
    • BPO
    • Digital Strategy
    • AI Development
    • Software Development
    • ERP Consulting
    • ECM Consulting
    • Market Research
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SolGreen Energy
    • IMOL
    • Linoplast
    • San German
    • Ornatu
    • LF Agro
    • Buenaça
    • JPR
    • Accord
    • Marzo Vittorino
    Data sourced from the agency's DesignRush profile
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  • Express Virtual Assistant

    Leading Virtual Assistant Services Provider

    Express Virtual Assistant (EVA) is a globally managed virtual workforce solutions provider that helps businesses streamline operations through structured, performance-driven support systems. Founded in 2004 as a subsidiary of Flatworld Solutions, EVA goes beyond traditional outsourcing by offering a...

    Top Services:

    • BPO
    • Creative Services
    • Graphic Design
    • Logo Design
    • Design Services
    • Show more
    Location
    Princeton, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $8/hr

    Express Virtual Assistant Services

    • BPO
    • Creative Services
    • Graphic Design
    • Logo Design
    • Design Services
    • Product Design
    • Content Marketing
    • eCommerce
    • Video Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Real Estate Industry
    • Software & IT Services Industry
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • AnnexMed INC

    A trusted strategic growth partner to todays top healthcare providers

    AnnexMed is a premier RCM & healthcare payer services firm, founded in 2004. We deliver measurable results streamlining operations, cutting costs, and boosting revenue underpinned by deep expertise and a 99.1% client retention rate...

    Top Services:

    • BPO
    Location
    Chennai, India
    Number of Employees
    1000 & Up

    AnnexMed INC Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Wellness & Fitness Industry
    • Health Care Industry
    • Dental Industry
    Data sourced from the agency's DesignRush profile

    AnnexMed INC Reviews & Testimonials

    • ganesh uma
      ganesh uma Review from Google
      5.0 ★

      ganesh uma's Review Sourced from Google

      Very good Company to start up the carrier.., Can learn more about medical billing & Health care industry..,

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    4.0 4.0 (120)

  • Phoenix Virtual Solutions

    Medical Virtual Assistants

    Phoenix Virtual Solutions places dedicated virtual medical assistants with US home health agencies, hospice organizations, and medical practices. Built by healthcare operators with 75+ years of experience. HIPAA-trained, performance-managed, zero-risk replacement. Clients save up to 60% on labor...

    Top Services:

    • BPO
    Location
    Las Vegas, Nevada
    Number of Employees
    100 - 249

    Phoenix Virtual Solutions Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Dental Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    Phoenix Virtual Solutions Reviews & Testimonials

    • evmel reodique
      evmel reodique Review from Google
      5.0 ★

      evmel reodique's Review Sourced from Google

      I’ve been working at Phoenix for four years now. My experience and the opportunities the company has given me show how great it is to work here. I appreciate the team for creating a supportive and healthy work environment. The team also makes me feel valued, and my efforts are recognized.

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    5.0 5.0 (13)

  • myVA360

    Vetted Virtual Assistants with a Broad Range of Expertise

    myVA360 provides on-going, on-demand support for businesses of all sizes. Get matched with a dedicated virtual assistant with a wide range of skills, for a fraction of the cost of hiring an employee...

    Top Services:

    • BPO
    Location
    Miami, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $24/hr
    Minimal Budget
    Under $1,000

    myVA360 Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Adrianne Depew
    • Benjamin Kay
    • Betty Vrcek
    • Daniel Shkolnik
    • Erik Wildt
    • Haley Fuller
    • Jassimine Dixon
    • John Hornsby
    • Johnathan Lightfoot
    • Kofi Agyeman
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • VLBPO

    Top Nearshore BPO Services for US & Canadian Businesses | 24/7 Call Center Services

    VLBPO is a strategic nearshore outsourcing partner enabling organizations to transform operational performance, reduce costs, and scale with speed and control through high-impact workforce solutions...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Show more
    Location
    Kingston, Jamaica
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    VLBPO Services

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Accounting
    • Staff Augmentation
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBTR
    • 100 BLVD
    • JSC
    Data sourced from the agency's DesignRush profile
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  • SmartPA

    From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...

    Top Services:

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • Show more
    Location
    Edinburgh, United Kingdom
    Number of Employees
    250 - 499
    Average Hourly Rate
    $24/hr

    SmartPA Services

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • HR Outsourcing
    • Call Centers
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cox-London
    • Complete Refinish
    • Collette CWMedia
    • Krispy Kreme
    • Total Oil and Gas
    Data sourced from the agency's DesignRush profile

    SmartPA Reviews & Testimonials

    • Vicky Grobbelaar
      Vicky Grobbelaar Review from Google
      5.0 ★

      Vicky Grobbelaar's Review Sourced from Google

      Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.

    • Pedro Mendoza
      Pedro Mendoza Review from Google
      5.0 ★

      Pedro Mendoza's Review Sourced from Google

      Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients. Highly recommended +++++

    • Alexandra Stewart
      Alexandra Stewart Review from Google
      5.0 ★

      Alexandra Stewart's Review Sourced from Google

      Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.0 4.0 (55)

  • Revele

    Demand More From Your Revenue Cycle.

    Revele is a leading provider of healthcare revenue cycle and electronic health record services...

    Top Services:

    • Business Consulting
    • Call Centers
    • BPO
    Location
    Indianapolis, Indiana
    Number of Employees
    100 - 249
    Average Hourly Rate
    $35/hr

    Revele Services

    • Business Consulting
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Advanced Astro
    • The Clinic of Gadsden
    • Regan Medical Center
    Data sourced from the agency's DesignRush profile
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  • SMB Medical Billing

    Let us handle your medical billing services

    At SMB Medical Billing, we exude pride in delivering unparalleled medical billing services across Kansas. Our formidable team of 40 experts, with 27 dedicated members boasting a decade-long commitment, averages an impressive 12.5 years of experience in the intricacies of medical billing. This reservoir of...

    Top Services:

    • Reputation Management
    • Business Consulting
    • Customer Support
    • BPO
    • Show more
    Location
    Lee's Summit, Missouri
    Number of Employees
    50 - 99

    SMB Medical Billing Services

    • Reputation Management
    • Business Consulting
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mountain Podiatry
    • Peninsula Podiatry
    • Podiatry and Routine Foot Care
    Data sourced from the agency's DesignRush profile
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  • Offshore Online

    Offshore Online Data Entry

    Data entry outsourcing or multitasking the internal methods; is one of the aspects every organization across the globe has to embrace with open arms, to keep pace with the cutthroat competition, while dealing with tons of data that needs to be digitized – accurately and efficiently...

    Top Services:

    • BPO
    Location
    Bergenfield, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $10,000 - $25,000

    Offshore Online Services

    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Retail Industry
    • Financial Industry
    Data sourced from the agency's DesignRush profile
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  • MaxBPO LLC

    Global Business Process Outsourcing & Call Center Outsourcing Company

    MAX BPO is a global corporation offering solutions in Business Process Outsourcing...

    Top Services:

    • Call Centers
    • Accounting
    • BPO
    Location
    Delhi, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr

    MaxBPO LLC Services

    • Call Centers
    • Accounting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Herry
    • Grace
    • Addison
    Data sourced from the agency's DesignRush profile
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  • Eminenture

    Innovation Driven Transformation

    Eminenture is an ISO-certified, NASSCOM-member BPM & Digital Transformation company. Since 2011, we drive ROI using AI, Data Analytics, Tech Development, Research & Consulting, and Process Automation for clients across 19+ countries...

    Top Services:

    • Market Research
    • BPO
    • IT Services
    • Managed Services
    • Call Centers
    • Show more
    Location
    Delhi, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    Eminenture Services

    • Market Research
    • BPO
    • IT Services
    • Managed Services
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Digital Marketing
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CEAT
    • TATA
    • Amazon
    • Piramal
    Data sourced from the agency's DesignRush profile

    Eminenture Reviews & Testimonials

    • anoop sharma
      anoop sharma Review from Google
      1.0 ★

      anoop sharma's Review Sourced from Google

      Worst company ever no carrer growth no high incentive not giving good increment forget about ot pays they tell you you are family in case of ot but for ot pavs we are not it management issue No medical benefit no any pf and company if ful of politician with full of politics. Do join this company they will keep your emplyment status on hold due to project issue and dont give that payment when you are or nold.It's a very bad company, there is no growth in it. Don't ever join it, and their salary is extremely poor. They completely wasted my time

    • Nilesh Kushwaha
      Nilesh Kushwaha Review from Google
      5.0 ★

      Nilesh Kushwaha's Review Sourced from Google

      The work culture at Eminenture is simple and stress-free. People respect your space, listen to your opinions, and actually care about your growth. There’s a healthy balance between fun and focus, you can laugh, learn, and work all in one day. And yes, doing the actual work becomes more enjoyable because of this.

    • Lowrence Sen
      Lowrence Sen Review from Google
      5.0 ★

      Lowrence Sen's Review Sourced from Google

      “I had an outstanding experience with Eminenture! Their expertise in business process outsourcing, data management, and IT services is truly commendable. The team is highly professional, efficient, and dedicated to delivering top-notch solutions. From the initial consultation to project execution, everything was handled seamlessly. Their attention to detail, innovative approach, and commitment to excellence set them apart from the competition. I highly recommend Eminenture to any business looking for reliable and result-driven outsourcing services. A fantastic company with exceptional service!”

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    3.8 3.8 (151)

  • DataEntryIndia.in

    Complete Enterprise Data Support - Data Entry, eCommerce Product Listing, Web Research, Data Mining,

    DataEntryIndia.in is a leading data management and BPO service provider with over 25 years of experience and 850+ full-time data experts...

    Top Services:

    • Market Research
    • BPO
    • Big Data Analytics
    • AI Development
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    DataEntryIndia.in Services

    • Market Research
    • BPO
    • Big Data Analytics
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • EMC2
    • Corzen
    • Dalmia Cement
    • Lumens
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

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Why Trust DesignRush

A trusted B2B marketplace connecting businesses with top-tier back-office outsourcing services, DesignRush maintains an impressive 4.7 rating on Trustpilot and Google.

Our dedicated team of agency experts built a network of over 30,000 agencies. We simplify the agency selection process, providing value to clients and agencies alike, via the DesignRush Marketplace.

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These achievements underscore our commitment to providing valuable insights and solutions within the digital landscape.

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List of media sites where DesignRush is featured: Forbes, msn, Yahoo Finance, Benzinga, MarketWatch, CNBC

Back Office Outsourcing Expertise

DesignRush has listed back-office companies with expertise in managing administrative tasks including finance and accounting, bookkeeping, payroll processing, benefits administration, recruitment, onboarding, data entry, document management, customer support, appointment setting, cybersecurity management, and more.

Agency Credibility Indicators

The back-office outsourcing services listed on DesignRush have received awards from reputable industry leaders, including, but not limited to:

  • The Global Outsourcing 100 Awards
  • Shared Services and Outsourcing Network Impact Awards
  • Techserve Alliance Excellence Awards
  • AgileOne Best Supplier Excellence Award

These industry awards highlight the back-office companies’ proven capabilities in providing additional support for clients and their administrative tasks.

Back office outsourcing awards

Back-office outsourcing services have industry-approved certifications such as:

  • Global Trust Association Certified Outsourcing Management Professional
  • International Association of Outsourcing Professionals (IAOP) Certified Outsourcing Professional (COP)
  • BPO Certification Institute Certified Back Office Services Specialist

Backed by industry certifications, these outsourcing companies possess the in-depth knowledge and well-rounded skillsets to deliver best-in-class solutions that boost your business efficiency and customer engagement.

Agencies’ Supported Technologies

Back-office companies have a combination of tools that makes your administrative tasks such as Trello, Jira, Microsoft Teams, Zoom, Slack, Dropbox Business, Google Drive, Microsoft OneDrive, Toggl, and Hubstaff, among others.

Back office outsourcing technologies

Agency Reviews

For deeper insight into these agencies, DesignRush features client testimonials that share project challenges, results, and overall feedback. Each review undergoes verification, ensuring that the insights we present are both current and accurate.

Using the Bayesian Statistical Method, our algorithm calculates the most probable success rate for each agency. This reduces bias and promotes equity in the rating system, aligning our agency rankings more closely with the genuine quality of the services they offer.

Content Relevance & Accuracy

We make sure our content stays up to date, incorporating the latest listing data, industry trends, emerging technologies, and real-time insights supplied by agencies. It is reviewed by seasoned industry professionals who also provide their invaluable expertise — ensuring accurate and in-depth information.

Back Office Outsourcing Service Hiring Guide

What are back office outsourcing services?

Back office outsourcing services are non-client-facing administrative or support tasks assigned to third-party organizations. In doing so, a company can focus on core business activities, automate lower-value tasks, increase efficiency, and reduce overhead costs.  

While back office outsourcing is often referred to interchangeably with back office business process outsourcing (BPO), there are some differences. Back office outsourcing is an umbrella term referring to any administrative task delegated to outside agencies. On the other hand, back office BPO is where a business outsources a specific back office operational function to an outside agency. 

The business process outsourcing market is predicted to reach $390 billion in revenue by the end of 2024, with the U.S. generating the highest revenue at $146.3 billion. It also has a compound annual growth rate of 4.6%, expected to reach a market volume of $490 billion by 2029.  

While the back office outsourcing industry continues to expand, the industry faces specific challenges and issues. These include: 

  • Data security and privacy: With businesses handing over sensitive data, such as financial records and employee information, a back office outsourcing service provider must have stringent security measures to protect against breaches, data theft and leaks, compliance violations, and cyber threats. 
  • Quality control: Businesses availing back office outsourcing services can experience difficulty monitoring and enforcing quality control measures in employee productivity and output, especially when working with multiple vendors or those in offshore locations. 
  • Regulatory compliance: Since back office services are often outsourced to another country, navigating different industry regulations, data protection laws, and labor laws can be complex. 
  • Communication and collaboration: Language barriers, cultural differences, and time zone disparities can result in miscommunication and expensive mistakes. It can also lead to slow action when urgent issues arise. 
  • Technology integration: Businesses may experience compatibility issues and technical barriers when integrating back office systems, tools, and processes with the company’s existing infrastructure. This can be difficult, particularly when dealing with legacy systems, disparate platforms, and complex IT environments. 
  • Talent retention and training: Back office companies must continuously recruit, train, upskill, and maintain employee satisfaction to ensure a qualified workforce for their clients. 
  • Flexibility and adaptability: Back office outsourcing companies must be very flexible to meet their clients' evolving needs and requirements. This includes adapting to changes in technology, business processes, and market conditions. 

Here is one case study that demonstrates what back office outsourcing services accomplish. A healthcare billing company was losing revenue to inaccurate claims submitted to insurance agencies. It was also having difficulty tracking outstanding payments and collecting late payments. So, it approached the back office outsourcing company Invensi. 

Invensi introduced advanced coding and documentation-checking tools to reduce errors and inaccuracies in filing claims. It also provided a dedicated team that monitored the claim statuses throughout all stages — from filing to claiming and following up.  

As a result, the healthcare billing company saw an increase in cash flow by 35%, along with improvements in financial stability, customer satisfaction, and vendor cooperation. It also reduced late payments by 70%, bad debt by 25%, and administrative workload by 75%. Additionally, the company recorded a nearly 100% compliance rate. 

What do back office companies do?

Back office outsourcing companies handle various non-core business functions for other businesses. Some of the most common back office outsourcing services include: 

  • Insurance and claims processing 
  • Fund collection 
  • Accounting 
  • Human resources 
  • Payroll 
  • Data entry 
  • Data mining 
  • Data management 
  • Information technology  
  • Quality assurance 
  • Content management and creation 

How much do back office outsourcing services cost?

Back office outsourcing services do not have a fixed rate, as the price depends on the industry, agency location, team size and expertise, and type of services rendered. However, the average annual salary of a back office worker in the United States is $20.37/hour. 

The top 50 back office outsourcing companies on DesignRush have an average hourly rate of $44. 19.8% accept a minimum project fee of $1,000 and 1.2% accept at least $50,000. 

Below is the average hourly cost of back office outsourcing services for various regions and countries 

  • North America: $22 - $25 
  • Western Europe: $40 
  • Eastern Europe: $12 - $25 
  • Australia: $35 - $55 
  • Africa and Middle East: $12 - $20 
  • Latin America: $8 - $18 
  • India: $5 - $9 
  • Pakistan: $6 - $10 
  • Philippines: $6 - $8 

Why should I outsource back office services?

You should outsource back office services because you gain access to specialized experts that help you save time and money and reduce business risk. Moreover, you can flexibly scale your team according to your changing needs. As such, you can prioritize core functions that accelerate your business growth. 

  • Reduce overhead costs: Back office outsourcing services help you save on costs by eliminating the need to recruit, train, and maintain full-time employees. Moreover, countries like the Philippines charge less for the same quality of service due to their lower cost of living. Outsource Accelerator reports that businesses can reduce labor costs by up to 90% by outsourcing processes to the Philippines.  
  • Save time and focus on core business activities: 65% of companies say outsourcing helps them prioritize key business functions. Because you are delegating menial tasks like data entry and document processing to a capable third party, your employees have more time and resources to focus on high-value tasks that can directly impact your company’s bottom line and accelerate growth. 
  • Access to expert service providers: 75% of businesses find it difficult to fill roles due to talent shortage. Back office outsourcing companies often specialize in certain areas, such as accounting, IT, or human resources, and provide access to specialized skills and knowledge that may not be available in-house. 
  • Gain a scalable workforce: Whether you need extra hands for peak seasons or to supplement your quick-growing business overall, a back office outsourcing service will help you adjust your team according to your needs. Plus, you do not have to worry about expenses like onboarding costs and severance pay. 
  • Risk mitigation: Outsourcing can help mitigate risks associated with compliance, regulatory changes, and technology upgrades, as outsourcing partners are often responsible for staying updated with industry standards and best practices. 

A case study that demonstrates the benefits of back office outsourcing services is when Unity Communications helped an IT and telecommunications company manage its administrative tasks. Due to the rise of remote work, the IT and telecom company had a surge in demand for its high-speed internet services. However, its current team was not equipped to handle a significant increase in workload. 

The client considered hiring more employees to meet the needs of its fast-growing customer basis, but the cost of full-time workers was beyond budget. So, it partnered with Unity Communications. 

Unity Communications provided a back office team of three experts and one dedicated project manager. The team handled processing orders, creating customer proposals, and reconciling overages. It also ensured open communication and sent real-time reports to the client. 

As a result, the IT and telecom company reported an average handle time of 350 seconds, a customer satisfaction rate of 92%, a case completion rate of 100%, a case reopen rate of 18%, and a quality score of 90%. It also increased productivity by 70% within two months. 

How do I choose the best back office companies for my business?

You can choose the best back office companies for your business by following these steps: 

  1. Identify your needs: Evaluate your current business operations and identify inefficiencies. List the specific tasks and number of personnel that you want to outsource, along with your budget, goals, and timeline. 
  2. Determine your criteria and qualifications: What specific skills, technologies, and certifications do you require? For example, outsourced HR agencies must have a thorough understanding of your country’s labor laws to ensure compliance. 
  3. Decide between offshore, nearshore, and onshore outsourcing: Weigh the pros and cons of each and choose the one that aligns with your company policies, goals, and budget. For instance, onshore outsourcing is the most secure, making it ideal for data-sensitive tasks like payroll and accounting. 
  4. Conduct extensive research: Check back office outsourcing service rankings, directories, and publications. Look for agencies with experience in your industry and country, can provide your required services and skills, and are proficient in your current tech stack.  
  5. Do your due diligence: Read their portfolios, case studies, client testimonials and reviews, and awards and certifications. Prioritize agencies that are transparent, credible, communicative, and data driven. 
  6. Research their home country: Understand the political and economic climate in the countries of the back office outsourcing companies you are considering, as these can create complications and even lead to sudden company closure. 
  7. Check for financial stability and employee satisfaction scores: A back office outsourcing agency that is financially secure will protect your business from economic instability and other financial threats. Plus, a high employee satisfaction score can guarantee that the staff you are outsourcing will work with you for the long term. 
  8. Send a request for proposal (RFP): Outline your requirements and scope of work. Try to be as specific as possible about your needs without revealing sensitive information, such as specific business processes. 
  9. Conduct an interview: Schedule an interview with your shortlisted agencies and observe how they interact with your team. Partner with an agency that aligns with your values, culture, and work ethic.  
  10. Pay attention to their communication style: Because you will be outsourcing critical business processes, you should work with an agency that’s highly responsive and quick to act. 
  11. Perform a trial service: Some back office outsourcing companies offer free trials. Evaluate what it is like to work with the agency and its team. From there, you can decide whether to extend your service contract or move on to another agency partner. 

Contact us for a tailored list of back office outsourcing companies that meet your list of requirements. Our team of researchers will verify and handpick the top agencies that match your needs. Visit Marketplace for more details. 

How do I find the best back office company on DesignRush that fits my budget?

You can find the best back office company on DesignRush that fits your budget using our search filters. You can narrow your search according to hourly rates, minimum budgets, agency region, company size, and client type. 

Below are five back office companies with the most affordable hourly rates on DesignRush: 

What are the key success metrics in back office outsourcing?

There are multiple key success metrics for back office outsourcing depending on the type of service and industry. Here are the top five back office services and their correlating key success metrics: 

1. General outsourcing metrics 

  • Total cost reduction 
  • Quality assurance score 
  • Project completion rate 
  • Output per full-time equivalent 
  • Compliance and regulatory adherence 
  • End-user satisfaction rate 
  • Employee retention rate 
  • Employee turnover rate 
  • Human capital return on investment 
  • Service level agreement metrics 
  • Average response time 
  • Error or defect rate 
  • Service availability 

2. Payroll 

  • Total payroll cost 
  • Payroll processing time 
  • Payroll errors 
  • Error resolution cycle time 
  • Overtime fees 
  • Total turnover costs 

3. Accounting 

  • Invoice cycle time 
  • Days sales outstanding 
  • Days payable outstanding 
  • Accounts receivable turnover rate 
  • Accounts payable turnover rate 
  • Payment error rate 
  • Invoice exception rate 
  • Budget iterations frequency 
  • Error resolution time 
  • Cost per invoice 
  • Invoices processed per year per employee 

4. Data entry 

  • Percentage of completion  
  • Data quality 
  • Data entry accuracy rate 
  • Data entry error rate 
  • Average time taken to process a data entry task 
  • Average turnaround time 
  • Data loss rate 
  • Project cost-containment 

5. IT support 

  • Project completion time 
  • Flow efficiency 
  • Cycle time 
  • Average handle time 
  • Budget adherence 
  • Defect density 
  • Response time 
  • Resource utilization efficiency 
  • Infrastructure stability 

What questions should I ask back office companies before hiring one?

You can ask the back office companies the following questions before hiring them: 

Its Relevant Background 

  1. Do you have experience providing back office support to companies like ours? Can you share their case study? 
  2. How long have you outsourced in this industry? 
  3. What is your experience in working for businesses in my country? Are you familiar with the relevant local laws and regulations? 
  4. Do you have experience in my required service and technology? 

Company Services and Processes 

  1. What technologies or tools do you use for your services, project management, and client communication? 
  2. What specific services do you offer? What is your expertise? 
  3. How do you keep track of the quality and quantity of your services?  
  4. How do you ensure that you stay on top of the latest technologies, trends, knowledge, and skills? 
  5. Where are your employees based? What are their regular working hours? 
  6. Do you provide 24/7 client support service? 
  7. How do you manage currency fluctuations? 
  8. What are your security protocols and data infrastructure to ensure business privacy? 
  9. What is your disaster recovery plan? 

The Project 

  1. Who will be on our team, and who is our point of contact? What are their qualifications? 
  2. What is my level of involvement in the hiring process? 
  3. How do you ensure business continuity? 
  4. How do you measure employee productivity, performance, and satisfaction? 
  5. How do you handle cases when an employee does not align with the client or their team? 
  6. What ROI can I expect when hiring your services? 

What are the best back office outsourcing companies in the US?

The best back office outsourcing companies in the US are the following: 

  1. DevsData Tech Talent 
    • 5.0 stars on DesignRush (37 reviews) 
    • 5.0 on Google (16 reviews) 
    • Top clients: CodeAlly, epinote.ai, Jutro Medical, Skycatch Inc. 
  2. TechSpeed 
    • 4.9 stars on DesignRush (13 reviews) 
    • 3.9 stars on Google (18 reviews) 
    • Top clients: Wacom, Direct Crown, Hofstra Univercity, Bridgetown Coffee 
  3. Team4eCom
    • 4.9 stars on DesignRush (13 reviews) 
    • Top clients: Nursery In Style, Designer Plumbing Outlet, BlueLake Jewelry, Maison Concepts 
  4. Invensis 
    • 4.6 stars on DesignRush (13 reviews) 
    • Top clients: Philips, Amazon, LG, Bank of America 
  5. Fusion CX 
    • 4.6 stars on DesignRush (3 reviews) 
    • 4.3 stars on Google (32 reviews) 
    • Top clients: Meesho, Craft Jack, HomeAdvisor 

Scroll up to discover more agencies and uncover additional leading back office services. They have been chosen based on successful projects, industry reputation, customer reviews, and team expertise. And if you want to further personalize your search, you can sort companies by location, budget size, hourly rates, and reviews. 

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