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IntelligentBee

IntelligentBee

4.6(3 reviews)

To elevate global customer satisfaction by enabling worldwide efficient business scaling.

Str Grigore Ureche nr 14, Et 2, Iași, 700044, Romania
https://intelligentbee.com
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IntelligentBee
4.6(3 reviews)
Visit website
Contact

IntelligentBee Overview

Number of Employees
250 - 499
Minimal Budget
$10,000 - $25,000
Average Hourly Rate
$15/hr
Year Founded
2010
IntelligentBee was founded in 2010 with an innovative approach to outsourcing. We founded the company to change perceptions of what outsourcing is and can be. To do that, we built amazing culture in each of our locations having our employees as our main focus.

As IntelligentBee has grown over the years, it now provides services to large enterprises in addition to startup clients.

Our team helps clients in over 20 countries elevate their customer experience by using the latest innovative tools and communicating empathically with customers.

Our expertise includes:
  • Customer Support omnichannels (email, chat, voice, social media)
  • Data Entry and Cleaning Services
  • Back Office Services
  • BPO Services
  • Industries with a proven track record: Tech, Fintech, E-commerce, Healthcare

Our development shop is among the leading web and mobile companies on the market. Our developers are experts in:
  • NodeJS, ReactJS
  • PHP/Symfony
  • Go Lang
  • HTML5 and CSS3
  • iOS and Android.
IntelligentBee - Photo - 1
IntelligentBee - Photo - 1
IntelligentBee - Photo - 2
IntelligentBee - Photo - 3
Headquarters
Str Grigore Ureche nr 14, Et 2, Iași, 700044, Romania
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IntelligentBee Services

Areas of Expertise

  • AI Expertise
  • Accounting Expertise
  • Application Platforms
  • BPO Expertise
  • Back Office Outsourcing Expertise
  • Blockchain Expertise
  • CMS Platforms
  • Call Center Expertise
  • Custom Frameworks
  • Custom Languages
  • HR Outsourcing Expertise
  • IoT Expertise
  • Low Code Development Expertise
  • Mobile App Expertise
  • Mobile App Technology
  • No Code Development Expertise
  • Outsourcing Expertise
  • Phone Answering Services Expertise
  • Software Development Expertise
AI Expertise
AI Expertise
  • Customer Service AI
Accounting Expertise
Accounting Expertise
  • Financial
Application Platforms
Application Platforms
  • Amazon
BPO Expertise
BPO Expertise
  • Back Office Outsourcing
  • Data Entry
  • Document Digitization
  • Marketing
  • Research
Back Office Outsourcing Expertise
Back Office Outsourcing Expertise
  • Document Verification
Blockchain Expertise
Blockchain Expertise
  • Small Business
CMS Platforms
CMS Platforms
  • WordPress
Call Center Expertise
Call Center Expertise
  • Inbound
  • Third Party Verification
Custom Frameworks
Custom Frameworks
  • AngularJS
  • Laravel
  • Node.js
  • React.JS
  • Symfony
  • VueJS
Custom Languages
Custom Languages
  • Golang
  • JavaScript
  • Objective C
  • PHP
  • SQL
  • Typescript
HR Outsourcing Expertise
HR Outsourcing Expertise
  • IT Staffing
IoT Expertise
IoT Expertise
  • Commercial IoT
Low Code Development Expertise
Low Code Development Expertise
  • Nutshell
Mobile App Expertise
Mobile App Expertise
  • Android
  • B2B Apps
  • B2C Apps
  • Hybrid
  • iPad
Mobile App Technology
Mobile App Technology
  • Flutter
  • React Native
No Code Development Expertise
No Code Development Expertise
  • Airtable
Outsourcing Expertise
Outsourcing Expertise
  • Eastern Europe
  • Europe Outsourcing
  • Nearshore
  • North America
  • Offshore
Phone Answering Services Expertise
Phone Answering Services Expertise
  • After-Hours
Software Development Expertise
Software Development Expertise
  • Performance Testing

Industries

  • eCommerce
  • Fintech
  • Health Care
  • Software & IT Services
  • Automotive
  • Media & Communications
  • Retail

Client Types

  • Startups
  • Small Businesses
  • Medium Businesses
  • Enterprise / Corporate

IntelligentBee Portfolio

  • IntelligentBee - Passive Profit
    Software Development
    Passive Profit
  • IntelligentBee - AffiliateBee
    Customer Support
    AffiliateBee
  • IntelligentBee - Unleash
    Customer Support
    Unleash
  • IntelligentBee - Ugami
    Customer Support
    Ugami
  • IntelligentBee - Nettbil
    Data Entry
    Nettbil
  • IntelligentBee - Sendgrid
    Customer Support
    Sendgrid
  • IntelligentBee - Payscore
    Customer Support
    Payscore

IntelligentBee Reviews

Submit a review

  • Mihai Cioclu

    Account Manager at EventWay

    They came proactively with solutions for our ideas, based on their experience in working with SaaS applications
    Project Type: Applications
    Review Date: 5 March, 2024
    Source: 3rd-party Review Platform
    According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.
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  • Diego Susa

    Head of Engineering at Unleash

    They've delivered a solid customer support team that cooperates with all our internal teams
    Project Type: Outsourced Customer Support
    Review Date: 5 March, 2024
    Source: 3rd-party Review Platform
    Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.
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  • Ionut Patrascoiu

    CEO & Founder at Floca

    I’ve come so far because of IntelligentBee
    Project Type: App Development
    Review Date: 5 March, 2024
    Source: 3rd-party Review Platform
    Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.
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IntelligentBee Team Bios

  • Director, Customer Support
    Marta Dorobat
    Director, Customer Support
    Marta is a very experienced customer service and call center professional with the ability to communicate with all types of people from varied backgrounds. Strong support professional focused on providing excellent service to customers at all times.

IntelligentBee Clients

  • Payscore
  • SendGrid
  • Twillio
  • AffiliateBee

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