Are you looking for a reliable back-office outsourcing service provider to streamline business processes and reduce errors? We evaluated the leading back-office companies, their successful case studies, client testimonials, extensive portfolios, pricing, and recognitions to create this comprehensive listing. You can filter our listing by location, budget, or company size, to find the best company for your needs.
We also assessed client reviews, proven project success rates, industry awards, and the reputation of over 250 companies to create a list of the top 10 back-office outsourcing services. Explore their service offerings, areas of specialization, and detailed project summaries to find the ideal partner to streamline your operations.
The Number 1 Back Office Outsourcing Service as Selected by DesignRush Is...
BackOffice Pro
- Best for: Overall
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2002
- Size: 100-249
- Location: Princeton, NJ
BackOffice Pro is the leader in global process outsourcing, enabling businesses to escalate their growth. It handles non-essential parts of operations, allowing businesses to focus on their core competencies. Its back-office outsourcing services have successfully bolstered companies in achieving a competitive edge in the market through its data management, engineering services, creative design, audio, video, image editing, animation, research, analytics, and transcription services. With a team of 3,500+ employees, BackOffice Pro has served over 18,400 clients and has made itself the premier choice as a back-office outsourcing partner.
BackOffice Pro Sucess Story
- Challenge: A US-based online furniture store was struggling with an inefficient website. It had unorganized product information, missing product images, and inaccurate product descriptions which hindered optimal customer experience.
- Solution: BackOffice Pro assigned a dedicated team of eCommerce data entry experts to collect product images and descriptions from various sources provided by the furniture store. The team uploaded and tagged images, ensuring they matched the correct products.
- Results: By ensuring accurate data entry, the collaboration led to a seamless user experience and helped the furniture store achieve a significant 50% cost saving on operational expenses.
Check Out BackOffice Pro Agency Profile
IQ BackOffice
- Best for: Finance and accounting
- Average hourly rate: $20
- Minimum budget: $10,000-$25,000
- Founded: 2002
- Size: 500-999
- Location: El Segundo, CL
- Notable clients: CalgonCarbon, BirchBox, Extreme Networks, Veeco, American Golf
With over two decades of experience, IQ BackOffice is a top provider of financial business process outsourcing (BPO) solutions for large and mid-sized enterprises. It specializes in helping companies automate, reengineer, and streamline complex financial processes, such as accounts payable (AP), accounts receivable (AR), and payroll. IQ BackOffice’s extensive experience implementing solutions for clients across various industries has resulted in success stories demonstrating cost savings of 70%.
IQ BackOffice Sucess Story
- Challenge: To boost efficiency, a global software company transferred its accounting processes to an offshore service center. However, this move proved unsuccessful. Challenges continued, such as delays in processing orders, inconsistencies in how data was handled, and a lack of real-time access to financial information. To overcome these hurdles, the company needed a cost-effective solution that could provide 24/7 coverage and global support for its geographically diverse operations.
- Solution: IQ BackOffice revamped the business’ core accounting processes for efficiency and control. Its multi-location team ensured 24/7 global support with foreign language expertise, eliminating communication barriers. Additionally, its team also deployed same-day order processing and real-time financial data access, streamlined operations, and empowered strategic decision-making.
- Results: The collaboration slashed the software company’s annual operational costs by 44%, exceeding $345,000 in savings. Its reengineered processes boosted efficiency and ensured data consistency, empowering a more strategic approach to business management.
Check Out IQ BackOffice Agency Profile
Premier BPO
- Best for: Insurance and revenue cycle management
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2003
- Size: 1000 & Up
- Location: Clarksville, TN
- Notable clients: Dental Office Support, Inc., Gain Capital, The Newberry Group, TechSmith, AMP Smart
Premier BPO is an award-winning back-office outsourcing company with a specialty in catering to businesses that are outsourcing for the first time. It positions itself as a seamless extension of the business, offering a blended workforce and dedicated resources. With its wide range of services, Premiere BPO has the expertise to streamline back-office processes, such as finance, accounting, digital marketing, IT support, purchasing, software development, creative services, human resources (HR), data management, data entry, compliance, research, and fulfillment. Its proven track record of over 20 years has expanded Premier BPO into 5 global service centers, offering access to a skilled and qualified workforce.
Premier BPO Sucess Story
- Challenge: With its growing client base, Dental Office Support, a third-party multi-practice health firm, needed help in scaling its operations and fast-tracking its verification and credentialing process.
- Solution: Premier BPO deployed a dental insurance and revenue cycle management team to evaluate the clinic’s challenges. In its pilot program, the team handled electronic receipt and review of insurance and benefit requests, end-to-end communication with insurance carriers, patient information updates, and accelerated turnaround requests.
- Results: The partnership offered a 45% cost reduction for Dental Office Support. It verified 10,842 patient plans and 14,079 appointments, leading to a boost in traffic and revenue enhancement. With all these processes in place, Premier BPO achieved a 100% turnaround of the key performance indicators (KPI) for the year.
Check Out Premier BPO Agency Profile
MOS
- Best for: Data entry
- Average hourly rate: Inquire
- Minimum budget: Inquire
- Founded: 2002
- Size: Under 49
- Location: Tulsa, OK
- Notable clients: The Rendon Group, Frontline Selling, Danbury Hospital, Columbia University, Staples
Managed Outsource Solutions (MOS) is a back-office outsourcing company offering bespoke services, such as data entry, processing, transcription, and customer support. MOS’ team of over 100 experts brings deep knowledge across various domains, ensuring they can tailor solutions to specific needs. Its impressive track record of over 1,000 successful projects speaks volumes about the agency’s back-office outsourcing services exceeding expectations. Fostering trust and mutual growth, MOS has built strong partnerships with over 600 clients. Its commitment to innovation includes embracing cutting-edge technologies like RPA, AI, and cloud computing to continually optimize its BPO services.
MOS Sucess Story
- Challenge: A UK-based Christmas card printing company for schools needed a reliable data entry solution for processing scanned order forms. It struggled with accuracy and time constraints for its seasonal project, which occurred between September and December, while it collaborated with the previous outsourcing company.
- Solution: MOS offered a scalable data entry solution that focused on accuracy. Its team conducted trial runs, thoroughly hired and trained staff, and implemented a quality assurance process to reduce errors.
- Results: The school Christmas card company achieved 99% accuracy in data entry, enabling the processing of over 10,000 forms daily. This significant improvement in efficiency directly translated to a 50% increase in collections within just three months. The project’s success fostered an ongoing long-term partnership, demonstrating the value MOS brings to the business.
Auxis
- Best for: Automation
- Average hourly rate: $75
- Minimum budget: $50,000 & Up
- Founded: 1997
- Size: 500-999
- Location: Fort Lauderdale, FL
- Notable clients: Tiger Direct, Aspen Dental, BrandsMart USA, Coveris, DHL
A pioneer in nearshore outsourcing, Auxis was among the first to offer IT and business services from Latin America. Its over two decades of experience deepens its industry knowledge in turnkey back-office outsourcing services, such as finance, accounting, IT, business operations, and digital transformation. Through the years, Auxis’ has expanded its delivery centers and supporting hubs, offering highly skilled talent, cultural alignment, improved capabilities, and operational standardization for long-term value.
Auxis Sucess Story
- Challenge: Tiger Direct, a large retailer struggling with declining sales, aimed to improve operational efficiency. It reached out to Auxis to address its unstructured back-office process, lack of automation, and data inaccuracies.
- Solution: Auxis implemented nearshore outsourcing in Costa Rica. It deployed a central time zone, cultural compatibility, and experienced personnel to the business. The company’s team transitioned multiple back-office functions, including accounts payable, order management, and customer service. It conducted process assessments and implemented improvements, such as automation and standardized workflows.
- Results: TigerDirect achieved significant labor cost savings of 35-40% and an additional 33% through process improvement. The improved operation efficiency also enabled Tiger Direct to invest in technologies and adapt to changing market dynamics.
Check Out Auxis Agency Profile
SourceFit
- Best for: Digital marketing
- Average hourly rate: $7
- Minimum budget: Under $1,000
- Founded: 2006
- Size: 1000 & Up
- Location: Quezon City, Philippines
- Notable clients: P&G, Vodafone, CrimsonLogic, Common, CAPCOM
SourceFit is a leading business process outsourcing company with over a decade of industry experience in providing custom offshore staffing solutions. Its expertise lies in building dedicated teams that seamlessly integrate with the business’ existing workforce, minimizing onboarding time and maximizing efficiency. SourceFit’s core value is rooted in process equity, equipping its partners with the resources, talent, and infrastructure to achieve long-term success.
SourceFit Sucess Story
- Challenge: A Canadian travel company needed to boost website traffic quickly and cost-effectively while revamping its sites to improve search engine optimization (SEO) and digital marketing initiatives.
- Solution: SourceFit provided a dedicated team of SEO and online marketing professionals and integrated it seamlessly into the business operations. This lifted the burden of recruitment, training, HR management, and workspace setup for the travel company. To ensure transparency and ongoing optimization, the back-office outsourcing company also provided regular performance reports to enable progress tracking and informed decision-making.
- Results: The Canadian travel company enjoyed a significant boost in website traffic while simultaneously reducing online marketing costs. SourceFit not only delivered a 70% cost reduction but also leveraged its marketing experience to facilitate a successful expansion.
Check Out SourceFit Agency Profile
Unity Communications
- Best for: Administrative services
- Average hourly rate: $9
- Minimum budget: Inquire
- Founded: 2009
- Size: 500-999
- Location: Gilbert, AZ
- Notable clients: AT&T, Microsoft, Konica Minolta, Amazon, First American
Unity Communications is a leading business process outsourcing provider dedicated to empowering your business success. Its global talent pool of over 800 dedicated agents is adequately trained to drive growth for businesses through superior skill sets in accounting, data entry, IT, call centers, and customer service. It has a remarkable 94% year-on-year (YoY) client retention rate; a testament to its commitment to client satisfaction.
Unity Communications Sucess Story
- Challenge: Due to increased workload and demand, a California-based telecom firm sought a partner that could support its back-office operations.
- Solution: Unity Communications provided a dedicated back-office team of 3 agents and a project manager to take on time-consuming tasks, such as data entry, order processing, and proposal creation. It streamlined communication channels for real-time reporting and deployed KPIs to track performance.
- Results: The collaboration led to a 70% increase in the client's staff productivity within just two months. This significant boost stemmed from the dedicated back-office team taking over time-consuming administrative tasks. With the established KPIs, the project ensured efficient and high-quality service delivery, allowing the telecom to maintain a high level of customer satisfaction.
Check Out Unity Communications Agency Profile
Simply Contact
- Best for: Customer support
- Average hourly rate: Inquire
- Minimum budget: Under $1,000
- Founded: 2000
- Size: 250-499
- Location: Dnipro, Ukraine
- Notable clients: Wizz Air, Yves Rocher, METRO Cash and Carry, Bolt, Flyuia
Simply Contact is an outsourcing contact center with the goal of simplifying customer support for businesses of all sizes. It acts as an extension of a business’ in-house team, providing efficient and multilingual omnichannel support across all touchpoints. With five strategically located offices across Ukraine and Poland, Simply Contact has access to a diverse pool of top talent. Its rigorous recruitment process ensures highly skilled and experienced agents who deliver exceptional back-office outsourcing services, such as customer support, consulting, acquisition, and staff augmentation.
Simply Contact Sucess Story
- Challenge: A European payment service company needed efficient back office and client-facing customer support.
- Solution: Simply Contact provided a scalable team that handled back-office tasks, including verifying accounts, opening documents, and prompting for missing information. On the other hand, other agents focused on providing timely and high-quality chat support to customers. The team also adapted very quickly to reduced staffing needs, demonstrating flexibility.
- Results: The collaboration led to a long-term partnership. It improved service quality through video scripts optimization, which reduced errors from 7% to 3% in two months.
Check Out Simply Contact Agency Profile
BBC Global Services
- Best for: Recruitment
- Average hourly rate: $25
- Minimum budget: $1,000-$10,000
- Founded: 2017
- Size: 100-249
- Location: Scotch Plains, NJ
- Notable clients: Choi Ophthalmology, Chalk Gym, Miracle Ear, Advice Media, Hand Free Networks
BBC Global Services is a one-stop shop for back-office outsourcing services, such as marketing, sales, healthcare web development, virtual assistant, administrative support, IT, recruitment, and customer service. With offices and staff strategically located across the United States, India, and the Philippines, BBC Global Services offers round-the-clock support for its partners. This ensures business targets are met and accomplished.
BBC Global Services Sucess Story
- Challenge: Dr. Tony Choi, the owner of Choi Ophthalmology in New York, struggled with managing the clinic due to a lack of qualified and reliable staff. He sought BBC Global Services’ help to find a bilingual virtual assistant to serve his Spanish-speaking clients and take on administrative tasks on behalf of the clinic.
- Solution: BBC Global Services offered recruitment services and screened virtual assistants through its global pool of top-notch talents. After carefully reviewing the candidates, it employed Angelo, a highly motivated, appointment-setting expert with bilingual capabilities that matched the clinic’s needs.
- Results: Through successful recruitment and onboarding, Dr. Choi saw a remarkable 250% increase in patient appointments, jumping from 20 to 50 per week. This translated into more time for Dr. Choi to focus on what mattered most – patient care. Angelo's efficiency and work ethic freed Dr. Choi from administrative burdens, allowing him to dedicate time to strategic planning and practice growth.
Check Out BBC Global Services Agency Profile
TechSpeed
- Best for: Data management
- Average hourly rate: $6
- Minimum budget: $1,000-$10,000
- Founded: 2002
- Size: 100-249
- Location: Portland, OR
- Notable clients: Millennium Systems, Hofstra University, Merrill Lynch, C2 Financial Corporation, WACOM
TechSpeed is a leading provider of back-office outsourcing services. It was established in 2002 and specializes in data processing solutions. The back-office outsourcing company empowers businesses of all sizes to work faster, smarter, and more cost-effectively through a unique blend of US-based project management and global production teams. It boasts a highly credentialed team, with 85% of its agents holding master’s degrees, and 100% possessing a minimum of a high school diploma. TechSpeed leverages cutting-edge AI tools to optimize processes, enhancing efficiency and data accuracy through its services.
BBC Global Services Sucess Story
- Challenge: Millennium Systems, a leading business management software provider, faced inconsistencies in data processing for its Meevo platform due to a lack of standardized operating procedures, subjective decision-making, time-consuming and error-prone data entry, and difficulty extracting information from outdated or non-functional third-party sources.
- Solution: TechSpeed built a skilled data team, created a standard processing format, and implemented ongoing training and quality control. This ensured consistent, accurate data extraction from complex sources for Millennium Systems.
- Results: The project was completed on time, and TechSpeed delivered data with exceptional accuracy. Standardized processing streamlined operations, making it easier to navigate the complexities of various data sources. The team also implemented quality control measures and ongoing training, which significantly enhanced the overall data quality and increased revenue for Millennium Systems.
Check Out TechSpeed Agency Profile
How We Picked the Best Back Office Outsourcing Companies
We use a rigorous selection process that involves a team of experts who carefully curate our directory of back-office outsourcing companies. Our team uses in-depth qualitative criteria to select only the best companies, ensuring that they meet our standards. We picked the best back-office services based on the following standards:
- Verified client feedback: Agency experience, industry reputation, and overall client satisfaction
- Success stories: Scope of work, measurable results, and niche
- Industry awards: Recognition from reputable award-giving bodies
- Team expertise: Back-office providers’ profiles, background, and skill set
- Back-office outsourcing services: Core back-office offerings and niche
For each back-office outsourcing company we feature on the platform, we ensure that they offer:
- Scalable back-office solutions
- Experienced global talent
- Fast turnaround time
- Data security compliance
- Collaborative team
Visit the DesignRush Research Methodology page to learn more about our selection process.
10 Best Back Office Outsourcing Services Compared
| Agency name | Location | Hourly rate | Size | Best for |
| BackOffice Pro | Princeton, NJ | Inquire | 100-249 | Overall |
| IQ BackOffice | El Segundo, CL | $20 | 500-999 | Finance and accounting |
| Premier BPO | Clarksville, TN | Inquire | 1000 & Up | Insurance and revenue cycle management |
| MOS | Tulsa, OK | Inquire | Under 49 | Data entry |
| Auxis | Fort Lauderdale, FL | $75 | 500-999 | Automation |
| SourceFit | Asheville, NC | Inquire | 1000 & Up | Digital marketing |
| Unity Communications | Gilbert, AZ | $9 | 500-999 | Administrative services |
| Simply Contact | Dnipro, Ukraine | Inquire | 250-499 | Customer support |
| BBC Global Services | Scotch Plains, NJ | $25 | 100-249 | Recruitment |
| TechSpeed | Portland, OR | $6 | 100-249 | Data management |
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAward-winning Singapore-based IT solutions company with over 15 years of experience.
Top 10 Web and Mobile App Developer in Singapore | ISO Certified | Top 100 Singapore's fastest-growing companies 2024...
Top Services:
- Software Development
- Mobile App Development
- Web Development
- Blockchain
- AI Development
- Show more
- Location
- Singapore, Singapore
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 16 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVinova Services
Data sourced from the agency's DesignRush profileAIA Prudential Samsung DHL Abbott MARS FWD SingHealth PWC Yale NUS
Vinova Reviews & Testimonials
Mobile App Development Review from Ben Dietrich
The thing we appreciate the most about Vinova is their dedication to understanding our specific needs and delivering tailored solutions. Their team was not just focused on completing the project but also on adding value to our business. Their expertise in software development, proactive approach, and consistent communication made the whole process remarkably smooth. Their development team was agile, and their project managers were incredibly effective in handling any hiccups along the way.
Software Development Review from Cody C. Jensen
The endeavor was titled "Operational Excellence System" and was executed in collaboration with Vinova. The aim of this project was to create an internal corporate system designed to automate and manage various operational processes within our organization. The system needed to integrate with existing tools and allow for real-time tracking, monitoring, and analytical reporting. Vinova delivered this system and continues to provide ongoing support and updates.
Web Development Review from Scott Darrohn
I had the pleasure of working with Vinova on developing a website for my company, and I can confidently say they exceeded my expectations. From start to finish, their team demonstrated exceptional expertise, professionalism, and dedication.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...
Top Services:
- Customer Support
- Business Consulting
- Call Centers
- Email Marketing
- CRM Consulting
- Show more
- Location
- Manchester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 12 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMunzai Solutions Services
Data sourced from the agency's DesignRush profileSouqh Maxyfi Konch Skriber
Munzai Solutions Reviews & Testimonials
Appointment Setting Review from Troy Porter
Our experience with Munzai was very positive. Zain was exceptional to work with. His communication was excellent, and anytime I had a question, concern, or request, he was quick to respond and willing to jump in and help. Adil also worked extremely hard on our account. He was persistent, consistent, and clearly put a tremendous amount of effort into trying to create opportunities for us. Ultimately, we did not get the level of results we had hoped for from the campaign. I believe part of that was because our service can be a difficult one to explain through outbound prospecting. Many potential customers are not already aware that a service like ours exists, so there is a significant amount of education involved before someone understands the value. What I can say confidently is that Munzai worked hard to try to make the relationship successful. They listened to our concerns, made adjustments, stayed engaged, and genuinely tried to help us succeed. I appreciated the effort, responsiveness, and integrity they demonstrated throughout the process.
Outbound Review from Davey Warren 🍐
Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.
Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAmerica's best phone answering service taking care of your callers
As the worlds customer conversation experts, Moneypennys unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Location
- Duluth, Georgia
- Number of Employees
- 1000 & Up
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMoneypenny USA Services
Data sourced from the agency's DesignRush profileCritter Control The Federal Savings Bank Sterne Kessler BMW Keller Williams The Glass Guru Eagle Biosciences Charleston Heating & Air
Moneypenny USA Reviews & Testimonials
Call Centers Review from Eric Martin
The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.
Call Centers Review from Benjamin Rose
I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!
Phone Answering Services Review from Benjamin Rose
I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAI-Powered Support-as-a-Service Company Focused on the Tech Industry
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Staff Augmentation
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- 1000 & Up
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 13 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSupportYourApp Services
Data sourced from the agency's DesignRush profileMastercard Skylum Waverly Labs Softorino Flibco
SupportYourApp Reviews & Testimonials
Customer Support Review from Bogdan Czako
We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.
Customer Support Review from Joseph Pinto
We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.
Customer Support Review from José Manuel Val Merinero
We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...
Top Services:
- Customer Support
- Transcription Services
- Phone Answering Services
- BPO
- Web Design
- Show more
- Location
- Portland, Oregon
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTechSpeed Services
Data sourced from the agency's DesignRush profileWACOM Hofstra Univercity Merrill Lynch C2 Financial Corporation Griflan Design Bridgetown Coffee Direct Crown Passport Unlimited
TechSpeed Reviews & Testimonials
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Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
Data Entry Review from Mark Stefanski
For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTransforming Sales Growth Through Science
LeadBuds is a specialized B2B lead generation company that leverages over a decadmpowerment. Built on trust and reliability, LeadBuds delivers consistent value through tailored LinkedIn and email campaigns designed to connect you directly with decision-makers and enhance conversion rates seamlessly...
Top Services:
- Email Marketing
- BPO
- Market Research
- Phone Answering Services
- Call Centers
- Show more
- Location
- Kyiv, Ukraine
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLeadBuds Services
Data sourced from the agency's DesignRush profileNissan Advascale Hapana Komulin Nitra Pillard Suriefy
LeadBuds Reviews & Testimonials
Call Centers Review from Gregory Dangler
LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.
B2B Social Media Marketing Review from John Nicolosi
I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!
Business Consulting Review from Naomi Allen
LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAI-Driven Software Development Company
Our goal is to turn business ideas into worthwhile gains...
Top Services:
- Software Development
- Mobile App Development
- Web Development
- Cloud Consulting
- Staff Augmentation
- Show more
- Location
- Lviv, Ukraine
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 23 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsReenbit Services
Data sourced from the agency's DesignRush profileCloudbooking NRC TouCanna Dataloop Sensoscientific Eclou Brands of Scandinavia Designery Health Fotopia Trojan Safety
Reenbit Reviews & Testimonials
Big Data Analytics Review from Galyna Savytska
Design-led BI overhaul a brand-new Figma-designed dashboard that restored executive trust and cut operational costs ~65%. Reenbit handled a full BI and dashboard overhaul for MyRunway over roughly six months of ongoing work. The visual outcome: a brand-new MyRunway Brand Insights dashboard designed in Figma and implemented in Looker Studio, plus a rebuild of our existing Commercial Compass and Brand Insights reports with corrected metric formulas (CTR/CTSR), clean null handling, and proper brand/supplier drill-downs. Executives now trust the numbers on their screens which had not been true before. Working with them was notably smooth. The team ran Slack and Google Meet with weekly working sessions, and the PM kept a clear, prioritized backlog across remediation, net-new analytics, and cost optimization. When an unused legacy data stream turned out to have non-obvious Looker dependencies, they resolved it by instrumenting BigQuery logs and Looker references first, then executing a clean cross-system removal proactively, without waiting to be asked.The technical and design quality was strong. The engineers demonstrated strong command of Python, GCP, BigQuery, dbt, SQL, Terraform, Looker Studio, and Google Analytics. They also framed a pragmatic cross-cloud roadmap, keeping BigQuery as the warehouse while evaluating Amazon QuickSight for dashboarding and AI-assisted insights with secure cross-cloud connectivity.On top of the UX work, the platform hygiene (dbt refactors, legacy table removal, unused stream closure) delivered roughly a 65% reduction in operational costs.We would work with Reenbit again in fact, we already are. For teams that need BI and data visualization work with real design sensibility and genuine accountability, they are a solid choice.
Software Development Review from Marc Hoogendoorn
Reenbit is a very professional firm, well organized and strong technical developers. They have given strong attention to both the technical quality, and the project organization. They delivered what we needed, and have been very helpful in solving problems, debugging and expanding the software.
Software Development Review from Elyn Patrick
Reenbit is a professional and driven partner of Mondra - even through unprecedented world events the dedication of the Reenbit team and commitment to delivery has been unfaultering. Management is supporting and very responsive to client engagement. Projects are delivered ontime and without issue.Dedicated staff retained through our partnership are of high quality and simply wonderful people. Here's a long long lasting partnership!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsFIRST CLASS CX DOMAIN EXPERTISE
RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...
Top Services:
- Phone Answering Services
- BPO
- Call Centers
- HR Outsourcing
- Customer Support
- Show more
- Location
- Giza, Egypt
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRaya Contact Center Services
Data sourced from the agency's DesignRush profileIAOP Ryan Strategic Advisory GCXA21
Raya Contact Center Reviews & Testimonials
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Phone Answering Services Review from Peter Ryan
With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.
Call Centers Review from David Rickard
Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.
Call Centers Review from Debi Hamill
A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSince 1993. Transform Business Digitally. IT Managed Service Provider. IT Infrastructure Builder.
Over 30 years of experience in the IT Solutions and IT Support, Win-Pro is an institutional powerhouse delivering unparalleled standards to organizations across Singapore, Johor Bahru, and Kuala Lumpur. Our Outsourced IT Managed Services Company is leading the way with IT services for business...
Top Services:
- IT Services
- Customer Support
- Managed Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- Singapore, Singapore
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWin-Pro Consultancy Services
Data sourced from the agency's DesignRush profileLazada South East Asia Pte Ltd Beach House Pictures Pte Ltd Premium Care SG Pte Ltd Hegen Pte Ltd Acez Engineering Pte Ltd Nala Employment Pte Ltd NSIT Training Pte Ltd ColourXpress Media LLP Splash Production Pte Ltd @ASK Training Pte Ltd
Win-Pro Consultancy Reviews & Testimonials
IT Consulting Review from Chris Yam
️️️️️Exceptional IT Consulting ServicesWin-Pro Consultancy has been an outstanding partner in helping us navigate our IT needs. Their team is knowledgeable, responsive, and truly understands how to align technology with business goals. From streamlining our infrastructure to providing clear, actionable advice, theyve consistently delivered with professionalism and precision. We felt fully supported at every step, and their solutions have brought real improvements in our operations. Highly recommended for anyone looking for trusted and top-tier IT consulting.
IT Services Review from Jim Wee
We engaged Winpro for their IT outsourcing services, and the experience has been consistently excellent. From the initial consultation to the ongoing support, their team has demonstrated professionalism, technical expertise, and a strong commitment to service quality.One of the standout aspects of working with Winpro is their responsiveness. Their support team is quick to address technical issues, often resolving them with minimal disruption to our operations. This level of reliability is crucial for any business that depends heavily on IT systems for daily activities.Additionally, their proactive approach to IT management such as regular system monitoring, preventive maintenance, and security updateshas greatly reduced downtime and enhanced our overall IT infrastructure. They also provide clear, jargon-free communication, which helps non-technical stakeholders understand what's happening and why certain solutions are recommended.We appreciate Winpros ability to scale their services based on our evolving needs. Whether it's user support, hardware procurement, network maintenance, or cybersecurity, they have been a dependable partner throughout.Overall, we highly recommend Winpro to any organization seeking a reliable, knowledgeable, and customer-focused IT outsourcing provider.
IT Services Review from Ts. Elwin Yoong
Win-Pro Consultancy Pte Ltd is a premier IT support and consulting provider operating in both Singapore and Malaysia. With a strong focus on managed IT services, cloud solutions, and proactive maintenance, they have built a solid reputation for delivering top-tier technological solutions tailored to the needs of businesses across various industries. Their team of highly skilled professionals ensures that clients experience minimal downtime, optimal system efficiency, and a robust, secure IT infrastructure.By leveraging cutting-edge technology and industry best practices, Win-Pro empowers businesses with reliable, scalable, and cost-effective IT solutions that enhance productivity and streamline operations. Their commitment to excellence, coupled with a customer-centric approach, makes them a trusted partner for companies seeking long-term IT support. Whether it's optimizing cloud deployments, safeguarding critical business data, or providing round-the-clock managed services, Win-Pro consistently delivers high-quality service with professionalism and efficiency.Their proactive approach to IT maintenance ensures that potential issues are identified and resolved before they can impact business operations, offering peace of mind to clients. With a proven track record of success and a dedication to staying ahead in the ever-evolving IT landscape, Win-Pro Consultancy Pte Ltd stands out as a reliable and highly recommended IT solutions provider!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsEnd-to-end CX solutions that delight customers.
Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...
Top Services:
- Customer Support
- BPO
- Call Centers
- Phone Answering Services
- Business Consulting
- Show more
- Location
- Lexington, Kentucky
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 17 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHelpware Services
Data sourced from the agency's DesignRush profileDoorDash PureCars Headspace Microsoft Google CompIQ Samsara Jam City RestoraPet HealthComp
Helpware Reviews & Testimonials
Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSupport That Drives Retention
IntelligentBee is a European outsourcing partner specialized in Customer Support, Technical Support, IT Service Desk and Trust & Safety. We partner with fast-growing SaaS, Fintech and E-commerce brands that require reliable, high-quality support without the overhead of building large internal teams...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- AI Development
- Show more
- Location
- Iași, Romania
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 7 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIntelligentBee Services
Data sourced from the agency's DesignRush profileSendGrid Twillio AffiliateBee Payscore
IntelligentBee Reviews & Testimonials
Customer Support Review from Diego Susa
Diego Susa, Head of Engineering at Unleash, lauds IntelligentBee for helping them successfully sustain their response time and customer satisfaction levels within the established target. The team exhibited commitment, responsibility, and a proactive attitude toward improvement. They also actively engaged with feedback and maintained clear and effective communication through virtual meetings, emails, and messages, Susa adds.
Mobile App Development Review from Ionut Patrascoiu
Ionut Patrascoiu, CEO & Founder at Floca, hired IntelligentBee for a custom software development project. According to Patrascoiu, the team continues to oversee the ongoing refinement and improvement of the app, with plans for an upcoming development phase. Patrascoiu commended the team for the app's easy flow and top-notch quality. He also mentioned that IntelligentBee stands out as a budget-friendly choice, demonstrating genuine dedication to the success of their project.
Applications Review from Mihai Cioclu
According to EventWay Account Manager Mihai Cioclu, IntelligentBee launched the solution within the deadline. It showcased agility and provided clients with prompt feedback. The agency’s exceptional technical proficiency played an important role in delivering high-quality results.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe Book the Meetings, You Close the Deal.
A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...
Top Services:
- BPO
- Social Media Marketing
- Email Marketing
- Call Centers
- Show more
- Location
- Albany, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $5/hr
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAppointment Setter Online Services
Data sourced from the agency's DesignRush profileTrainual Inc 15Five electrIQ marketing YCharts PERQ GMass Heinz Marketing Inc Arch-Con Corporation
Appointment Setter Online Reviews & Testimonials
Customer Support Review from Eli Hamilton
This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.
Back Office Outsourcing Review from Romain Devisme
We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.
Appointment Setting Review from Raul Vizcaino
I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSupport that changes your business life.
Outsourced VA, who has been in the business since 2009, is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activitieschanging how they do business and allowing them to go to the next level...
Top Services:
- Call Centers
- Customer Support
- Phone Answering Services
- Accounting
- Transcription Services
- Show more
- Location
- Iloilo City, Philippines
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOutsourced VA Services
Data sourced from the agency's DesignRush profileRentifi Property Management Real Brokerage House Traders Florida Happy Veg Inc. Darren Jacklin Helixos - Australia Therapy IQ Amalfi Jets
Outsourced VA Reviews & Testimonials
Customer Support Review from Joshua Kaiser
The virtual agents provided excellent support on both handling inbound phone calls, and acting as our concierge support team. Their work ethic and dedication to improvement is incredibly encouraging to see. From top to bottom from supervisors to agents everyone strives for the best and is there to assist.
Virtual Assistant Review from Anna Mistal
Our team has been very impressed with the virtual assistants support. Tasks are handled efficiently, communication is clear, and the service has become a reliable part of our daily operations. The owner is a wonderful personprofessional, attentive, and truly committed to making sure all our expectations are met. Highly recommended.
Virtual Assistant Review from Darren Jacklin
I would highly recommend Outsourced VA for any of your Virtual Assistant needs or for any business partnership. Outsourced VA has helped me so much to focus on what I do best. Their Virtual Assistants have helped organize my multitasking so that I now focus only on income generating activities.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTop Provider of Outsourcing and Customer Support
Dalerio Consulting is an international Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation...
Top Services:
- Customer Support
- HR Outsourcing
- BPO
- Call Centers
- Phone Answering Services
- Show more
- Location
- Durres, Albania
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 9 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDalerio Consulting Services
Data sourced from the agency's DesignRush profileSwissTranslate KlimaTek SpotGaming Youth Activities Center Korrieri
Dalerio Consulting Reviews & Testimonials
DAFKU Law Firm's Review Sourced from Google
We signed last year with Dalerio Consulting, and they are dealing with our customer support through call center services. Working with this company has been a great experience so far, so we would recommend Dalerio Considering to everyone who is looking for a BPO company.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAI Data Enablement Partner [data annotation, labelling, validation]
Tinkogroup is an AI data enablement partner delivering expert annotation, labeling, and validation services that power reliable machine learning models and intelligent systems fully GDPR-compliant for secure collaboration...
Top Services:
- BPO
- Email Marketing
- AI Development
- Location
- Tallinn, Estonia
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 7 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTinkogroup Services
Data sourced from the agency's DesignRush profileOberst BV Tetrix Inc Partnerbase Continuum JetPet Resort AlliedCrowds Pancopia, Inc. PRC Clinical Release the Hounds Timelapse
Tinkogroup Reviews & Testimonials
Data Annotation Review from Nazar Mysholivskyi
We worked with Tinkogroup on a manual data annotation project supporting our content moderation and AI training workflows. The scope was fairly complex, around 250,000 images and video frames labeled across multiple attributes, including some subjective categories like brand suitability and contextual safety. What stood out was how thoughtfully their team approached the work. Communication was straightforward and reliable. We had a single point of contact, regular check-ins, and good visibility into progress. They were also flexible when we updated guidelines or increased volume. After the initial ramp-up, delivery timelines became predictable, which helped us stay aligned with our training schedule. Tinkogroup is a dependable partner that delivers solid quality and added value beyond execution.
Back Office Outsourcing Review from Vitaliy Kryvoruchko
We partnered with Tinkogroup to improve the quality of our internal datasets used for client reporting and analytics. They processed data from multiple sources, removed duplicates, fixed formatting issues, and validated key fields to ensure consistency. The final datasets were delivered fully structured, documented, and ready for immediate use.
Vladislav Komovich's Review Sourced from Google
We worked with Tinkogroup on a lead generation and data enrichment project, and the experience was excellent. Their team quickly understood our goals, stayed flexible, and always delivered on time. The provided results were clean, verified, and ready to use. Communication was smooth, and we always knew what stage the project was in. Tinkogroup is a reliable partner that helped us scale our B2B outreach efficiently. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews24/7 Live Answering, Virtual Receptionist & Call Center Solutions
AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- Location
- Tampa, Florida
- Number of Employees
- 100 - 249
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAnswerFirst Communications Services
Data sourced from the agency's DesignRush profileAAMCO ABM AFC Urgent Care AFLAC Bauer Food, LLC (Operates McDonald's) Berkshire Hathaway Brookhaven National Lab Coldwell Banker Century 21 Cushman and Wakefield
AnswerFirst Communications Reviews & Testimonials
LinMo's Review Sourced from Google
Porting my phone number over to Answer First was ver easy and simple. Allison was quick to find answers to my concerns and walked me through the process efficiently. I am really happy with my experience.
Justine Karren's Review Sourced from Google
Recently signed up with AnswerFirst and couldn't be happier! We've also received nothing but positive feedback from our clients. We also contacted support for the first time and our request was completed within a half-an-hour of creating the ticket.
Karen Mason's Review Sourced from Google
Extremely disappointed. After assuring me that they could pre-qualify callers, they decided that they really couldn't do that and re-wrote the scripts in such a way that I might as well use AI or even a simple voice activated call routing system. They declined even the simplest request: I wanted them to add callbacks to the first available time slot on my schedule -- NOT to schedule the callback time with the client, just to put the message on MY calendar so I would have time carved out to return the call. For some reason that was too hard for them. They did, however, send me messages that were supposedly for me, even though I had never forwarded my lines to them.The response below says they couldn't schedule a callback without the callers permission, which only proves my point that they didn't listen so they didn't get it: all I wanted them to do was add the message to call back to my calendar rather than just taking a message. How is that doing anything without the caller's consent? It was just meant to block time in MY day. Nothing more.If you couldn't qualify callers in your environment, you should have said so when I asked.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsValue Driven Experience
Axendi is one of Europes leading providers of AI-powered contact center and BPO services. Since 2008, Axendi has been designing value-driven customer experiences by combining operational expertise with technology and in-depth vertical advisory...
Top Services:
- Call Centers
- BPO
- Customer Support
- Phone Answering Services
- AI Development
- Show more
- Location
- Warsaw, Poland
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAxendi Services
Data sourced from the agency's DesignRush profileL'Oreal BNP Paris Allegro Volvo Empik Affidea Rossmann
Axendi Reviews & Testimonials
Oskar Jan's Review Sourced from Google
Voice Contact Center sp. z o.o. is harassing people at the behest of Tauron. The company is unreliable and lacks professionalism in customer service.
Dawid Gadecki's Review Sourced from Google
The professionalism of this company stems primarily from a long-standing foundation built on an excellent management team. The knowledge of those responsible for preparing employees for the job is also at a high level. They provide both practical and practical training to prepare even the most novice for work in a contact center. Best regards, Dawid Gadecki
MoMa's Review Sourced from Google
A very chaotic conversation, with an arrogant woman who struggles to name the company she works for. Her voice is filled with dissatisfaction and disrespect. I wouldn't recommend this company if I'd known sooner (she called as a representative of Alior Bank, which confused me, but when she started asking strange questions, I realized something was wrong). I don't recommend contacting this company.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSimplifying Compliance And Amplifying Greatness.
CKH Group, a CPA-led firm offering powerful assurance, tax, accounting, and advisory services to small businesses, global enterprises, and government entities. CKH Group also provides customized outsourcing solutions to meet your business's accounting needs...
Top Services:
- Accounting
- BPO
- Staff Augmentation
- Location
- Atlanta, Georgia
- Number of Employees
- 100 - 249
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCKH Group Services
Data sourced from the agency's DesignRush profileNewell Brands Jostens Spectrum Brands Tech Mahindra Pure Fishing Genesys Aerial Titans Windham Brannon Hunter Douglas Medlytix
CKH Group Reviews & Testimonials
Brooklyn Rhoden's Review Sourced from Google
I cannot say enough wonderful things about CKH, and especially Emil and Eldar. They came alongside our County Finance team during a very challenging time and helped us clean up our financial records and prepare for our audit. But what makes them truly exceptional is that they didn't just come in and do the work for us—they took the time to teach me, the Finance Director, how to understand their workpapers, the reasoning behind the adjustments, and how to prepare and complete many of those workpapers myself going forward.Emil and Eldar are incredibly knowledgeable and talented, but they are also some of the kindest, most patient, and understanding people you could ever hope to work with. They never made us feel uncomfortable asking questions, no matter how many we had, and they genuinely wanted our entire team to learn and succeed.Their knowledge and guidance have made such a difference in our Finance Department. We are stronger and more confident because of the time they have invested in us.Our entire Finance team is incredibly grateful for Emil and Eldar. Somewhere along the way, they stopped feeling like consultants and started feeling like family. We could not recommend CKH more highly!
Stacie Harvey's Review Sourced from Google
I cannot say enough about the exceptional service and support we received from CKH Group and, specifically, Emil Haytaoghlu and the Government Auditing team.CKH Group came to the assistance of the Baker County Clerk of Courts office during an extremely challenging time. We had just gone through a difficult conversion to a new financial system, and our previous financial system had been made unavailable to our office. After considerable efforts to get things back on track, we needed experienced professionals who understood governmental accounting and could help us move forward.Emil came into our office and spent approximately a month working alongside our staff. He didn't simply identify problems—he helped us work through them, restored order to our financial processes, and got our office back on track. His knowledge, professionalism, patience, and willingness to work side-by-side with our staff were invaluable.During this time, Emil and CKH also helped us successfully complete an audit that, had it not been completed timely, could have resulted in additional costs to our county. The following year, Emil and his team assisted us with our annual audit, which was completed on time and with no findings.The difference CKH Group made for our office cannot be overstated. Emil and his team stepped in when we truly needed help, and Baker County would not be in the position we are today without their expertise, dedication, and support.We are extremely grateful to Emil and the entire CKH team. I would highly recommend CKH Group to any governmental agency or organization looking for knowledgeable, dependable, and dedicated accounting and auditing professionals. They truly went above and beyond for Baker County.
Samantha Rittenhouse's Review Sourced from Google
CKH Group has been a GOD send to the City of Homerville. We were drowning in noncompliance with our annual audits. We were 5 years behind and with CKH Group's help, we were caught up in 18 months and able to receive grants! That was a MAJOR milestone in helping our community get back on track financially. They are very quick in their email responses to questions you have. They come to do on-site hands-on training to ensure you have the knowledge and capability to have your financial data entered correctly. I cannot recommend them enough! I am the poster child for this company!! I will ALWAYS be grateful for their help and the role that they played in helping our city get back in good standing! Every team member is dedicated to helping you solve your issues as soon as possible. They are willing and ready to help in any way possible! They are brilliant people that help make your life a lot easier! Trust me, I know! I can't thank God enough for sending them to our small city and I have made some great friends within this company over the years!! They are all special to me!5 Stars all the way!!! *****
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsThe #1 Customer Service Outsourcing & BPO Company
With a legacy dating back to 2016, HiredSupport stands as a true trailblazer in the outsourced customer support realm...
Top Services:
- Customer Support
- BPO
- Call Centers
- Phone Answering Services
- Show more
- Location
- Rancho Cucamonga, California
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHiredSupport Services
Data sourced from the agency's DesignRush profileHealthyStuff Online Cycling Gear Fixd App Private Tunnel VPN CoinTree Make Up Eraser WowCube
Build the team you need. Outcomes defined. Flows mapped. Staffed in the Philippines.
We spec the capability, then build the team. Marketing and uniquely skilled roles from the Philippines, since 2006...
Top Services:
- Staff Augmentation
- BPO
- Digital Marketing
- Digital Services
- Branding
- Show more
- Location
- Makati, Philippines
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $9/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLumikha Teams Services
Data sourced from the agency's DesignRush profileApollo Lettings AirLegit Curran Daly +Associates GetDevs Camplify Knowedia Study.com Thames River Investments WorkFlex Solutions Westcott Dyson
Lumikha Teams Reviews & Testimonials
SEO Review from Cade Taylor
They provides SEO, PPC, and website optimization services for an NDE/NDT, inspection, and engineering company. Their work has included SEO strategy development, paid media ads, and web development.
SEO Review from Jak Akdogan
Lumikha Teams provides SEO services for a skin and haircare company. They focus on improving the client's organic search visibility and monitoring performance. Their work includes technical SEO.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsUS-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.
Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...
Top Services:
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLeadium Services
Data sourced from the agency's DesignRush profileSquare Rackspace Microsoft LG DirecTV OSRAM Time Logistics Palo Alto Networks Amada Senior Care brightwheel
Leadium Reviews & Testimonials
AI Marketing Review from Scott Proffitt
Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.
Call Centers Review from Sam Jennings
Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.
Call Centers Review from Marcos Moura
Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe are your e-commerce solution development partner.
Blending Shopify Magento and Innovation with the latest AI-driven technologies, we deliver effective, affordable, and custom e-commerce solutions crafted by expert developers...
Top Services:
- eCommerce Development
- Software Development
- IT Services
- Cloud Consulting
- BPO
- Show more
- Location
- Padua, Italy
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFrontlevels Services
Data sourced from the agency's DesignRush profileTalea Group Vodafone Hammit Orangemonkie
Frontlevels Reviews & Testimonials
eCommerce Development Review from Robert Keuroglian
We've been working on three separate projects with FrontLevels and have provided them with requirements and the kind of technology we were looking to use. One of the projects they've taken on is Shopify design and development. Another website they're creating is a B2B food exporting site. This website has been built with Adobe Experience Manager and doesn't require a developer to manage the site. They deliver quickly and within deadlines. There have been a few bugs throughout the process, but that's expected, and they fix them. FrontLevels has been honest about their ability to finish tasks, and they follow a strict process. They set expectations and deliver. We communicate via phone calls, WhatsApp, and Microsoft Teams.
eCommerce Development Review from Dmitry Volkov
The project is ready to go live, and we has been pleased with the work from Frontlevels. We has received positive external feedback, and user satisfaction has increased. We has been impressed with Frontlevels's ability to provide tailored solutions and designs. This means that all required functionalities have been implemented, thoroughly tested, and validated. The successful completion of this milestone indicates that the project has met its objectives and is prepared for launch. The achievement was made possible through commitment to meeting project timelines and delivering high-quality results. all thanks to Frontlevels
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsMaximize Your Business Potential
A Call Center company in the Philippines, providing outsourcing services such as Data Entry, SaaS Product Support, Outbound Lead Generation and Chat Support. Aside from hourly rate, we also offer a Pay Per Task and Pay Per Lead option...
Top Services:
- BPO
- Call Centers
- Digital Marketing
- Market Research
- Transcription Services
- Show more
- Location
- Dipolog City, Philippines
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $3/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOBI Services Services
Data sourced from the agency's DesignRush profileMeorient Senior Market Solutions Congruent Marketing Deenz Business Group GoQAV
OBI Services Reviews & Testimonials
Virtual Assistant Review from Robbie Forsyth
Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.
Digital Marketing Review from Dusty Jenkins
I can't speak highly enough of the OBI team. I have been using them over 2 years now for my marketing company and have used them through a variety of tasks. Landing Page Design, Canvas Design, Branding, Logo Creation, Youtube Thumbnails, Youtube Bumpers, Logo Animation, Video Editing, Photoshop Editing, and List Building to name a few. Every new task I've made with them has been a home run overall. As new staff comes into OBI workspace, there will be times where we need to provide additional feedback but overall, I'm very very pleased with how they follow SOPs and help create them along the way. I have never been more organized in my marketing business and will continue to shout the OBI name from every mountain top I encounter. Give them a shot! Their communication is top notch and they truly feel like family to me. I couldn't do business without them.
Abdullah's Review Sourced from Google
OBI Services has been a dependable partner for our back office outsourcing needs. Their teamdemonstrates professionalism, efficiency, and a strong understanding of business processes. Theyhandle tasks such as data entry, lead generation, and virtual assistance with precision and reliability.Their solutions are tailored, cost-effective, and designed to support operational efficiency, allowing ourteam to focus on core strategic initiatives. Communication is seamless, and they are responsive to ourneeds.I highly recommend OBI Services for any organization seeking a trusted and capable back officeoutsourcing partner.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe find, build and manage remote teams.
Away Digital Teams specializes in recruiting and managing top talent in Vietnam for businesses seeking to establish and oversee remote teams. Our comprehensive service ensures seamless team building and management, enabling companies to thrive in today's digital landscape...
Top Services:
- Digital Services
- Web Development
- Software Testing
- Mobile App Development
- Software Development
- Show more
- Location
- St Kilda, Australia
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAway Digital Teams Services
Data sourced from the agency's DesignRush profileChampion Data Propel Ventures Rendr My Occ Health Record Lexer Accent Group
Service And Solution Provider For Your Business
Mercatus Outsourcing is a BPO and IT service provider, offering multilingual customer support, back-office support, B2B Lead Generation and scalable business solutions for companies across Europe and global markets. Based in Bulgaria and operating within the EU, we combine operational efficiency, reliable...
Top Services:
- BPO
- Business Consulting
- Customer Support
- HR Outsourcing
- Market Research
- Show more
- Location
- Sofia, Bulgaria
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $49/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMercatus Outsourcing Services
Data sourced from the agency's DesignRush profileYespo Sirma Meltwater Acronis TM Solutions Sectigo LSS
AI-Enabled, Human-Validated Data Support, Engineered for Enterprises
SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...
Top Services:
- Market Research
- BPO
- Big Data Analytics
- eCommerce
- AI Development
- Show more
- Location
- New Delhi, India
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSunTec Data Services
Data sourced from the agency's DesignRush profilePepsiCo nielsen Network18 Deloitte Expedia Pearson DXL DKSH
SunTec Data Reviews & Testimonials
BPO Review from Victor Cook
SunTec Data has been our outsourcing partner for the last three years. The team has considerably fueled our growth by providing financial data management and support.
BPO Review from Marc Hill
We were delighted with the results offered by SunTec Data. The team aptly understood our requirements and delivered high-quality data management solutions. Highly recommend them!
BPO Review from Mike Robinson
Great job done by the team! They analyzed our requirements, maintained transparent communication, and delivered tailored contact lists. Would definitely work with them in the future!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsource Bookkeeping With Expert Back-Office Support
Rapid Back Office LLC helps small business owners and CPAs save time and cut costs with expert bookkeeping, payroll processing, and back-office support. We specialize in managing day-to-day bookkeeping tasks, ensuring accuracy and compliance. We support QuickBooks Online and Desktop, Xero, FreshBooks, Wave...
Top Services:
- Accounting
- BPO
- Location
- Alexandria, Virginia
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRapid Back Office LLC Services
Data sourced from the agency's DesignRush profileSonoran Chapel, LLC Fort Comfort Service Gen Tech USA Fort Comfort Gutter
Everything to go AI-native
Easyflow is an AI transformation partner and AI software development company. We audit your workflows, then build and ship AI agents that run in production...
Top Services:
- AI Development
- Staff Augmentation
- IT Services
- Location
- Lviv, Ukraine
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEasyflow Services
Data sourced from the agency's DesignRush profileThe Gradient IOPS.TEAM Roboneers RemoFirst
Easyflow Reviews & Testimonials
AI Automation Review from Chris Miller
Easyflow delivered a powerful automation solution that significantly improved our overnight DevOps operations.They took the time to understand the specific demands of a 24/7 incident response environment and implemented AI agents that seamlessly handled initial triage, real-time notifications, and automated reporting. As a result, we achieved a 60% reduction in manual workload during night shifts, allowing our team to focus on critical issues.What truly set Easyflow apart was their combination of deep technical expertise, strong communication, and a collaborative mindset. They were responsive to feedback, proactive in offering improvements, and consistently delivered on time. Working with Easyflow felt like working with a true partner invested in our success.
AI Automation Review from Ethan Rowley
Easyflow impressed us with their tailored, secure AI solution and top-tier project management.They took the time to deeply understand our unique operational context and compliance needs, then delivered a custom transcription and translation platform that fit seamlessly into our workflows. The team was responsive, proactive, and always on schedule. In a high-stakes environment like ours, Easyflow proved to be a reliable and highly competent partner.
AI Automation Review from Mariana Rutkovska
Roboneers engaged Easyflow to improve internal communication by implementing an AI-powered solution for meeting transcription, summarisation, multilingual support, and secure data handling. The goal was to accurately transcribe meetings, generate concise summaries, support multilingual collaboration, and ensure data is managed with strict security standards.Easyflow was selected based on strong recommendations and their proven expertise in AI integration. From the start, their team demonstrated a clear understanding of our operational needs and offered a flexible, tailored approach.The project scope included:- A custom transcription agent to capture complex, domain-specific language;- Automated summary generation to streamline follow-up and decision-making;- Multilingual translation to support international teams;- Secure, encrypted storage with role-based access controls.Project delivery was smooth and well-managed. Easyflow maintained consistent communication, met all deadlines, and responded quickly to feedback. Their agile approach enabled fast iterations and effective handling of sensitive data and compliance requirements.What stood out was Easyflows focus on understanding our specific workflows and security needs. They didnt offer a generic product they built a solution that fit seamlessly into our environment and delivered real operational value.While the long-term results are still being evaluated, initial feedback has been positive. At this stage, we have no specific areas for improvement. Easyflow delivered a secure, reliable, and well-executed solution aligned with all expectations.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAll-in-One AI-Powered EHR, Medical Billing & RCM
FutureMD Solutions is a leading nationwide Revenue Cycle Management (RCM) firm providing end-to-end medical billing services to practices across the United States. While we have a strong footprint in the Texas healthcare market, our certified experts serve providers in all 50 states. We specialize in reducing...
Top Services:
- BPO
- Transcription Services
- Business Consulting
- Accounting
- AI Development
- Show more
- Location
- Houston, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 12 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFutureMD Solutions Services
Data sourced from the agency's DesignRush profileHealth Care Industry Healthcare Practices Dental Industry Wellness & Fitness Industry Medical and Diagnostic Laboratories Medical Health Care Medical Hospitals Professional Services Industry HR Industry Software & IT Services Industry
FutureMD Solutions Reviews & Testimonials
Sarah Ashitey's Review Sourced from Google
I’m very grateful for the excellent service we’ve received from FutureMD Solutions. Irfan has been professional, responsive, and genuinely committed to helping us with our medical billing and revenue cycle management.What I appreciate most is that Irfan doesn’t just focus on getting the work done. He takes the time to share helpful advice and suggestions that have been valuable to our healthcare business. His dedication and willingness to go the extra mile really stand out.I highly recommend Irfan and the FutureMD Solutions team to healthcare providers looking for dependable medical billing support and a team they can trust.
Texas Medical Supply.'s Review Sourced from Google
FutureMD Solutions is exceptional for compleating our credentialing process in 100 days 5/5 ! Now they are helping us with our DME billing for fast 5 monthes so far very satisfied . our denials are at an all-time low. Highly professional and efficient—highly recommended for any medical equipment supplier!"
Leandro Ansart's Review Sourced from Google
"Switching to FutureMD Solutions completely transformed our medical billing process. Our claim approval rate increased, payments arrive faster, an their EHR system is very easy to use. If you're lookin for reliable medical billing and EHR services in the U this company delivers real results."
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOffshore Data Entry Service: Precision, Speed and Security
Top Offshore BPO company...
Top Services:
- BPO
- Accounting
- Customer Support
- Market Research
- Web Design
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $5/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOffshore India Data Entry Services
Data sourced from the agency's DesignRush profileallianze bpo nexgen india data entry
Offshore India Data Entry Reviews & Testimonials
Document Digitization Review from Lisa Rozario
We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe serve Success
We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...
Top Services:
- Customer Support
- Call Centers
- Phone Answering Services
- BPO
- Show more
- Location
- Rehoboth Beach, Delaware
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDigitech Outsourcing Solution Services
Data sourced from the agency's DesignRush profileUnified Signal GetSetup Timecamp
Digitech Outsourcing Solution Reviews & Testimonials
Customer Support Review from Jason
I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.
Victor Roige's Review Sourced from Google
We have been working with DOS support for months and they provide a great customer service!
Rachel Lynch's Review Sourced from Google
We have been working with DOS for several months now and are very satisfied with their services. The entire team is very responsive and eager to help out in any way they can. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDigitalizing Businesses.
Shaligram Infotech is a distinguished software development company that excels in delivering bespoke software development, web development, mobile app development, Microsoft Dynamics 365 Development & consulting, and outsourcing services. Our expertise spans a wide spectrum of technological solutions...
Top Services:
- UI/UX Design
- Web Development
- Cloud Consulting
- Mobile App Development
- CRM Consulting
- Show more
- Location
- Ahmedabad, India
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsShaligram Infotech Services
Data sourced from the agency's DesignRush profileFood Industry FinTech Industry Retail Industry
Shaligram Infotech Reviews & Testimonials
Web Development Review from Navid Alipour
They did an outstanding job upgrading and improving our website. Their expertise in web development significantly enhanced our site's performance and user experience, perfectly aligning with our mission to advance AI-based technology for better breast cancer and heart disease detection. Professional, detail-oriented, and efficient.I highly recommend!
Web Development Review from Luke Friang
Shaligram has been a game-changer for our online luxury goods marketplace. They expertly implemented live chat support, providing immediate assistance to our users, and created a comprehensive help center with FAQs, guides, and contact options. Their attention to detail and commitment to enhancing user experience have significantly boosted our customer satisfaction.
Renis Dobariya's Review Sourced from Google
Joining Shaligram Infotech as a fresher has been an incredible opportunity. The company's supportive environment, continuous learning initiatives, and guidance from experienced professionals have helped me grow both personally and professionally.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsA Consulting First Partner
New Phase Solutions (NPS) is a consulting-led digital transformation company based in South Africa, helping businesses modernize operations through strategy, technology, and AI-driven solutions. We specialize in digital transformation consulting, AI & automation, business process optimization, cloud...
Top Services:
- Managed Services
- AI Development
- Mobile App Development
- eCommerce Development
- Digital Strategy
- Show more
- Location
- Midrand, South Africa
- Number of Employees
- Under 49
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNew Phase Solutions Services
Data sourced from the agency's DesignRush profileNPS NC DH
New Phase Solutions Reviews & Testimonials
Mongezi Magagula's Review Sourced from Google
What we appreciated most about New Phase Solutions was their consulting mindset. They not only just offer development services, they focused on solving actual business problems.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsBusiness processes, outsourced without compromise
Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...
Top Services:
- BPO
- Customer Support
- Call Centers
- Phone Answering Services
- Staff Augmentation
- Show more
- Location
- Fort Lauderdale, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $16/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEvateck Services
Data sourced from the agency's DesignRush profileTransportation & Logistics Industry E-Commerce Industry SaaS Industry Healthcare Industry Fintech Industry iGaming Industry Online Education Industry Travel Industry
#1 Trusted Medical Billing Company
Billing MedTech streamlines medical billing with tech-powered solutions that boost revenue, reduce denials, and simplify RCM. Supporting 80+ practices across 35+ specialties, we help healthcare providers focus on patient care while we handle billing with accuracy, transparency, and speed...
Top Services:
- BPO
- Location
- Texas City, Texas
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBilling MedTech Services
Data sourced from the agency's DesignRush profileDental Industry Health Care Industry Recreation & Travel Industry Insurance Industry
Billing MedTech Reviews & Testimonials
Mick Fennimore's Review Sourced from Google
Their service gives me peace of mind. I know my claims are handled correctly and payments arrive on time.
Ryan Collins's Review Sourced from Google
As the office manager of a clinic here in Texas, I can honestly say outsourcing was the best choice we made. The billing service has been accurate, proactive, and has given our physicians more time to focus on patient care.
Brandy Weiner's Review Sourced from Google
I run a private practice in Texas, and finding reliable support was always a challenge. Their medical billing services have taken a huge weight off my shoulders, with faster reimbursements and fewer denials than ever before.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsInvensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model...
Top Services:
- Call Centers
- Accounting
- Logistics
- Phone Answering Services
- Customer Support
- Show more
- Location
- Lewisville, Texas
- Number of Employees
- 1000 & Up
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInvensis Services
Data sourced from the agency's DesignRush profilePhilips Trend West GRM
Invensis Reviews & Testimonials
Sundar Kasyap's Review Sourced from Google
Our small clinic in Texas was struggling with billing and insurance claims. Invensis’ Revenue Cycle Management services turned that around quickly. Claims are processed faster, and denials have decreased. They're professional, easy to work with, and understand the U.S. healthcare system inside out.
Prem Kumar's Review Sourced from Google
We partnered with Invensis Inc for eCommerce support, and it's been a game-changer. Our order processing, returns, and customer service have become faster and more accurate. The team is responsive, US-business savvy, and really understands online retail. Highly recommend for any U.S.-based business looking to streamline operations.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDelivering Customer Service with a Personal Touch
ExpertCallers is a global BPO partner with 20+ years' experience, delivering inbound/outbound call centers, customer support, and back-office services worldwide, powered by AI-assisted workflows and Lean Six Sigma-driven quality standards for measurable, reliable outcomes...
Top Services:
- Call Centers
- Creative Services
- eCommerce
- BPO
- Customer Support
- Show more
- Location
- Princeton, New Jersey
- Number of Employees
- 500 - 999
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsExpertcallers Services
Data sourced from the agency's DesignRush profileBackbone Solutions Bringsy Authentic Gaming
Your employee costs, re-imagined lower
Kimon Services is a UK-based company specializing in cost-effective outsourced business admin solutions, including dedicated customer support, data entry, and back-office staffing. We offer managed offshore teams and Employer of Record (EOR) services tailored to client needs, helping businesses reduce costs...
Top Services:
- BPO
- Customer Support
- Accounting
- HR Outsourcing
- Phone Answering Services
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKimon Services Services
Data sourced from the agency's DesignRush profileGlobal Guardians GorillaHub 21st Century AV Ltd n-gage messenger Meeting Store PNG CR
Kimon Services Reviews & Testimonials
Martin F's Review Sourced from Google
Excellent company. Michael works hard to understand your needs and create a customised service around your specific requirements. The VA's have been able to accurately fulfil our scope of work and at an affordable price point.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsA trusted name in data and analytics!
Datamatics Digital Ltd an entity of Datamatics Global Services Ltd is a well-recognized leading data mining and application development company that delivers avant-garde software services with a specialized focus on web & mobile product engineering, application development & maintenance services...
Top Services:
- IT Services
- Big Data Analytics
- Market Research
- CRM Consulting
- Managed Services
- Show more
- Location
- Edison, New Jersey
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $30/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDatamatics Services
Data sourced from the agency's DesignRush profileHoneywell JDA OLA Flipkart Hike Micromax Accenture Lacoste Boston Marathon Capital First
Nearshore bilingual call center in Bogotá. Powered by AI, led by people.
Callzilla is a nearshore call center and BPO for US companies, founded in 2005 in Miramar, Florida. Our Bogotá team delivers bilingual English and Spanish customer support 24/7/365 on voice, chat, email and SMS, with PCI DSS, SOC 2 Type II and HIPAA compliance...
Top Services:
- Phone Answering Services
- Call Centers
- BPO
- Customer Support
- Show more
- Location
- Miramar, Florida
- Number of Employees
- 500 - 999
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCallzilla Services
Data sourced from the agency's DesignRush profileRetail Industry Healthcare Industry Software & ITServices Industry
Callzilla Reviews & Testimonials
Danny Alvarez's Review Sourced from Google
I have to say, I have never had a better experience with a call center company in my life. The staff were very supportive and helpful. I always felt as though I was being taken care of and that the staff truly cared about my situation.
alec czartoryski's Review Sourced from Google
I have the same experiance as the other review. Sent a unit back and never recieved a replacement. Got ahold of Neal Topf the "CEO". He let me know he would find out what was going on and not sure how it got esclated to him, told me he would give a update good or bad. He has ghosted every single one of my calls. Not sure if thats how you properly run a business but seems like less of a headache to just answer the phone than have me call every single day. Would not recomend dealing with this company what so ever.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsGHDSi is 100% focused on help desk outsourcing. We are proud to be voted a Top Workplace in 2019-20.
Global Help Desk Services, Inc. (GHDSi) provides you with enterprise quality help desk services. Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work". That's our specialty...
Top Services:
- BPO
- Phone Answering Services
- IT Services
- Location
- Hartford, Connecticut
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGlobal Help Desk Services Services
Data sourced from the agency's DesignRush profileIT industry Financial industry Small business industry
Global Help Desk Services Reviews & Testimonials
Nicholas Cabana's Review Sourced from Google
After my Navy contract ended I came to GHDSI to further pursue IT and start my IT journey. It did not disappoint. I learned more working here. How to deal with basic technical issues, and even more complex issues. Depending on the company you service, you will also be put to the test to learn as you go. Of course you will get common issues by customers, but every time I clocked in, I learned something new before I clocked out. These skills will last me a lifetime and help me in future endeavors. I am thankful and grateful for working with such a strong company like GHDSI.Leadership:Starting from the top, Steve is an excellent CEO, and cares about this company as well as all of his employees. Every single leader is easy to talk to and understanding, and Steve is no exception.My Team leads were amazing as well. You can address any issues or concerns and they will help you through it. My Team leads were Adam and Anthony, and they were phenomenal. Sometimes outages can happen, and the workload can be stressful. However, management will be there helping you until the very end.Teamwork:I was able to work alongside great with team members. Everyone worked well together. There was no toxic workplace environment.HR dept:Karen is phenomenal. There are always festivities, and fun challenges to keep the spark alive in the office. Employee of the month rewards, pizza parties, chili cook-offs, baked mac and cheese cook-offs, and even more. As well as simply addressing any and all HR needs and concerns.Work life balance:Flexible schedules all around. Can’t complain at allOverall:You get what you put in. Most people that start their IT journey almost always starts as a service desk analyst. There are horror stories with help desk because of toxic work environments, heavy stress loads, and negative leadership. This has none of that. You’d never feel that here.But believe me when I tell you, this company is where you want to start and see if IT is a good fit for you. If it is, you won’t be upset working here. Eventually you might want to do more than work as a service desk analyst. And there are options within GHDSI to work in different leadership positions. I’m sure there are more opportunities to excel, but I had to leave since I moved to Virginia and wanted to focus on education full time. GHDSI won top workplace four times already, and I’m glad I was part of it.
BoomBoxing's Review Sourced from Google
Great place. Had the pleasure of chatting with the IT manager met some other employees as well as tour the data center and view the stellar setups each call center employee gets
Catarina Francisco's Review Sourced from Google
Estou muito infeliz e revoltada por ter sido ludribiada desta forma. Não fiz qualquer encomenda e foram enviados óculos de sol e nocturnos, que paguei - 49 euros - no acto de entrega. Agradeço a atenção e fico a aguardar a vossa resposta.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsModern Accounting Built To Grow Your Business
Hiline offers bookkeeping, tax, and payroll services for small businesses, providing tailored financial solutions to streamline operations and support growth...
Top Services:
- Accounting
- HR Outsourcing
- BPO
- Location
- Syracuse, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $1/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHiline Services
Data sourced from the agency's DesignRush profileRitual Vetted Flow Kana
Hiline Reviews & Testimonials
Ryan McCarthy's Review Sourced from Google
Have been using Hiline for the past 5+ years and they have been great. They manage all of my accounting, bookkeeping, and even HR services.
Tom Cooney's Review Sourced from Google
Been using G&C since first day of business and have watched their team grow with ours! They are very knowledgeable, resourceful and quick to respond to our needs. The modern boutique fits perfectly with our operations!
Andy Orr's Review Sourced from Google
The Gardner & Capparelli are an incredible source of value, strategy, and support for our creative business. Our first year working with their tax team helped our internal accounting group identify previously unknown tax credits, as well as helping us better prepare for scaling our operations for years to come. I can't thank Matt, Jim, and their entire team enough!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsBackoffice Outsourcing Excellence
BackOffice Pro, a leader in backoffice outsourcing, enables businesses to escalate their growth. We handle non-essential parts of your operation, allowing you to focus on your core competencies...
Top Services:
- BPO
- Location
- Princeton, New Jersey
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBack Office Pro Services
Data sourced from the agency's DesignRush profileTechnology Industry Energy Industry Retail Industry
We Help Midmarket And Enterprise Organizations Across The US, Canada And The World
As a leading IT consulting and outsourcing services firm, Buchanan Technologies helps organizations across North America turn their business technology into a powerful competitive advantage. Small, mid-size, and Fortune 100 businesses all rely on us for our expert perspective, technical know-how and...
Top Services:
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- IT Compliance Solution
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBuchanan Technologies Services
Data sourced from the agency's DesignRush profileAlcon City Bank Humber
Buchanan Technologies Reviews & Testimonials
John Beasley's Review Sourced from Google
Buchanan Technologies was enlisted to assist us with the performance tuning and overall health check of a core application and underlying database environment. This application had been experiencing numerous issues, resulting in productivity loss and customer service issues. Buchanan was very flexible in their approach and not only hit the mark in all the areas of optimization, tunning and resiliency, but they went above and beyond by uncovering and efficiently addressing needs that were not obvious. I am 100% satisfied with the work performed as well as the professionalism of the resources on the project. I would highly recommend Buchanan to anyone looking for expert technical assistance.
Tony Turner's Review Sourced from Google
Words to describe my experience...partnership, flexibility, willingness, professionalism, engaged. I've worked with multiple providers of IT services; Buchanan is by far the best.
Rick Schultz's Review Sourced from Google
Have worked with BT for 1.5 years now for our Tier1 Service Desk needs. They have provided excellent attention to the account. Their customer service is consistently a 4.9-5 out of 5 rating with an incredible consistent response monthly average response rate of just under 50%. They have been very attentive to continuous improvement, meeting all of their SLAs, and happily partner through any identified issues, which are few and far between. I've worked with a lot of MSPs in my career and BT are the best by far! Highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCreate smiles through great people and technology
Hexaware is a global technology and business process services company. Every day, Hexawarians wake up with a singular purpose: to create smiles through great people and technology. With offices across the world, we empower enterprises worldwide to realize digital transformation at scale and speed...
Top Services:
- IT Services
- Managed Services
- AI Development
- Software Development
- Cloud Consulting
- Show more
- Location
- Jersey City, New Jersey
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHexaware Technologies Services
Data sourced from the agency's DesignRush profileMobility and alternative energy company Corporate legal services company Renowned hotel and hospitality chain Leading US based global airline
Hexaware Technologies Reviews & Testimonials
Saad Shaikh's Review Sourced from Google
Laid me off with no reason, they won’t stand up for you as MSP, won’t fire the manager who doesn’t show up most of the time but will fire people who show up on time and do their job right. Worse company to work with. Was promised to fined me a different position but never heard from themI worked for more than a year.
Harsh's Review Sourced from Google
Literally one of the worst companies that ever takes any interview. Asks technical questions that are completely irrelevant to the client requirements and are extremely rude and condescending, and also expect you to write coding solutions for their questions under 5 minutes. Next time their recruiters start calling me again, I’m blocking them
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsProviding Tools And Resources To Businesses
Clark Outsourcing is a Philippines-based outsourcing company providing reliable offshore staffing and remote workforce solutions to businesses worldwide...
Top Services:
- BPO
- Accounting
- Call Centers
- HR Outsourcing
- Show more
- Location
- Mabalacat, Philippines
- Number of Employees
- 500 - 999
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsClark Outsourcing Services
Data sourced from the agency's DesignRush profileIntegrity Financial Infinity Energy Organization Americare Respiratory Services
Clark Outsourcing Reviews & Testimonials
midori greene's Review Sourced from Google
I should be giving them 1 star, but since the interview process went smoothly and the final interviewer was kind enough, I should consider that. I think what influenced me in providing this review is that after they're done with the application process. The recruiter said that they'll gonna keep us updated through the same platform where they created the group chat, but after sending us a feedback form, they just removed us from that GC without providing any reason why. And it took them a week before I could get any update if ain't for me asking them about it first. They thrive on empty promises and are not even proactive, which I think compromised my trust in their application process. Imagine, imagine waiting for a week instead of being able to move forward with another company, and if I hadn't done the initiative to reach out to them first, imagine how long they would keep holding me off. That's just being unprofessional. And what's funny is they literally have three Applicants for the position, and with one moving forward with his application, they are only left with two, but still, they couldn't even handle that kind of simple task. How incompetent, and it's disappointing that you're leading on candidates only to leave them hanging by a thread on their own. What a letdown. Such a frustrating experience.
Austin Grisham's Review Sourced from Google
Clark Outsourcing has been a key player in our success with clients. Team member that’s have been provided have become apart of our Green Leaf Solar & Electric family as we all work together to accomplish our goals with seeking new clients and moving clients through our sales pipeline. Our team members from Clark Outsourcing go above and beyond what they are asked and have performed extremely well regardless of what area they are asked to support of the business. We would not be where we are today without our team members from Clark Outsourcing.
Kim Roque's Review Sourced from Google
We have hired 4 customer support agents through Clark Outsourcing. Their management team (Russell, Edward) is very cooperative and responsive. So far the agents are producing very good results and we are satisfied with the services.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsHealthcare IT engineering partner with 10+ years of experience for connected MedTech
Empeek is a healthcare technology engineering partner for connected MedTech and software-led digital health companies...
Top Services:
- Software Development
- Mobile App Development
- BPO
- Web Development
- Web Design
- Show more
- Location
- Austin, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $28/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEmpeek Services
Data sourced from the agency's DesignRush profileFounder, Hospitality Company, NY Founder, B2C marketplace Founder, Cleaning services, UAE
Empowering Teams & Streamlining Global Operations
KamelBPO helps businesses build dedicated offshore teams in the Philippines. Based in Clark and Canadian-owned, we recruit full-time staff for travel sales, customer service, education, technical support and back-office operations. Clients direct their teams while we handle recruitment and local HR, payroll...
Top Services:
- BPO
- Call Centers
- Customer Support
- HR Outsourcing
- Show more
- Location
- Angeles, Philippines
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKamelBPO Services
Data sourced from the agency's DesignRush profileHealth Care Industry Education Industry Finance Industry
KamelBPO Reviews & Testimonials
Princess Mendoza's Review Sourced from Google
Five stars for the amazing culture! Working at KamelBPO has been a great experience. It’s a fun environment where you feel motivated every day, and the management truly supports your growth. Highly recommend!
Rolando Jacinto (Pinkish)'s Review Sourced from Google
As an independent contractor at Kamel Media, I can say that this company is truly amazing and promotes a great work-life balance. I would definitely recommend it to my friends who feel exhausted in companies that only prioritize numbers rather than their employees.I worked in the BPO industry for quite some time, and I used to feel very tired and burned out. That changed when I discovered Kamel Media. The environment here is supportive, and the team genuinely cares about the people they work with.The support has been excellent, and I am very grateful. Thank you, Kurt and Mariannah! 😊
Jenielyn Cayabyab's Review Sourced from Google
I’m truly glad to be part of CamelBPO. It’s a wonderful company with a supportive and kind team that continuously helps me grow and push myself to reach my best potential.I’m grateful for the opportunities and guidance I receive here, and I look forward to growing even more with the company in the future.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsEmpowering Healthcare Providers
Malakos Healthcare Solutions is a U.S. focused medical billing and revenue cycle management company helping healthcare practices improve reimbursements, reduce claim denials, and streamline billing operations. We support specialties including chiropractic, pain management, physical therapy, behavioral health...
Top Services:
- Customer Support
- IT Services
- BPO
- Call Centers
- Business Consulting
- Show more
- Location
- Cheyenne, Wyoming
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $15/hr
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMalakos Healthcare Solutions Services
Data sourced from the agency's DesignRush profileCorporate Services Industry Health Care Industry Dental Industry
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Back Office Outsourcing Service Hiring Guide
What are back office outsourcing services?
Back office outsourcing services are non-client-facing administrative or support tasks assigned to third-party organizations. In doing so, a company can focus on core business activities, automate lower-value tasks, increase efficiency, and reduce overhead costs.
While back office outsourcing is often referred to interchangeably with back office business process outsourcing (BPO), there are some differences. Back office outsourcing is an umbrella term referring to any administrative task delegated to outside agencies. On the other hand, back office BPO is where a business outsources a specific back office operational function to an outside agency.
The business process outsourcing market is predicted to reach $390 billion in revenue by the end of 2024, with the U.S. generating the highest revenue at $146.3 billion. It also has a compound annual growth rate of 4.6%, expected to reach a market volume of $490 billion by 2029.
While the back office outsourcing industry continues to expand, the industry faces specific challenges and issues. These include:
- Data security and privacy: With businesses handing over sensitive data, such as financial records and employee information, a back office outsourcing service provider must have stringent security measures to protect against breaches, data theft and leaks, compliance violations, and cyber threats.
- Quality control: Businesses availing back office outsourcing services can experience difficulty monitoring and enforcing quality control measures in employee productivity and output, especially when working with multiple vendors or those in offshore locations.
- Regulatory compliance: Since back office services are often outsourced to another country, navigating different industry regulations, data protection laws, and labor laws can be complex.
- Communication and collaboration: Language barriers, cultural differences, and time zone disparities can result in miscommunication and expensive mistakes. It can also lead to slow action when urgent issues arise.
- Technology integration: Businesses may experience compatibility issues and technical barriers when integrating back office systems, tools, and processes with the company’s existing infrastructure. This can be difficult, particularly when dealing with legacy systems, disparate platforms, and complex IT environments.
- Talent retention and training: Back office companies must continuously recruit, train, upskill, and maintain employee satisfaction to ensure a qualified workforce for their clients.
- Flexibility and adaptability: Back office outsourcing companies must be very flexible to meet their clients' evolving needs and requirements. This includes adapting to changes in technology, business processes, and market conditions.
Here is one case study that demonstrates what back office outsourcing services accomplish. A healthcare billing company was losing revenue to inaccurate claims submitted to insurance agencies. It was also having difficulty tracking outstanding payments and collecting late payments. So, it approached the back office outsourcing company Invensi.
Invensi introduced advanced coding and documentation-checking tools to reduce errors and inaccuracies in filing claims. It also provided a dedicated team that monitored the claim statuses throughout all stages — from filing to claiming and following up.
As a result, the healthcare billing company saw an increase in cash flow by 35%, along with improvements in financial stability, customer satisfaction, and vendor cooperation. It also reduced late payments by 70%, bad debt by 25%, and administrative workload by 75%. Additionally, the company recorded a nearly 100% compliance rate.
What do back office companies do?
Back office outsourcing companies handle various non-core business functions for other businesses. Some of the most common back office outsourcing services include:
- Insurance and claims processing
- Fund collection
- Accounting
- Human resources
- Payroll
- Data entry
- Data mining
- Data management
- Information technology
- Quality assurance
- Content management and creation
How much do back office outsourcing services cost?
Back office outsourcing services do not have a fixed rate, as the price depends on the industry, agency location, team size and expertise, and type of services rendered. However, the average annual salary of a back office worker in the United States is $20.37/hour.
The top 50 back office outsourcing companies on DesignRush have an average hourly rate of $44. 19.8% accept a minimum project fee of $1,000 and 1.2% accept at least $50,000.
Below is the average hourly cost of back office outsourcing services for various regions and countries
- North America: $22 - $25
- Western Europe: $40
- Eastern Europe: $12 - $25
- Australia: $35 - $55
- Africa and Middle East: $12 - $20
- Latin America: $8 - $18
- India: $5 - $9
- Pakistan: $6 - $10
- Philippines: $6 - $8
Why should I outsource back office services?
You should outsource back office services because you gain access to specialized experts that help you save time and money and reduce business risk. Moreover, you can flexibly scale your team according to your changing needs. As such, you can prioritize core functions that accelerate your business growth.
- Reduce overhead costs: Back office outsourcing services help you save on costs by eliminating the need to recruit, train, and maintain full-time employees. Moreover, countries like the Philippines charge less for the same quality of service due to their lower cost of living. Outsource Accelerator reports that businesses can reduce labor costs by up to 90% by outsourcing processes to the Philippines.
- Save time and focus on core business activities: 65% of companies say outsourcing helps them prioritize key business functions. Because you are delegating menial tasks like data entry and document processing to a capable third party, your employees have more time and resources to focus on high-value tasks that can directly impact your company’s bottom line and accelerate growth.
- Access to expert service providers: 75% of businesses find it difficult to fill roles due to talent shortage. Back office outsourcing companies often specialize in certain areas, such as accounting, IT, or human resources, and provide access to specialized skills and knowledge that may not be available in-house.
- Gain a scalable workforce: Whether you need extra hands for peak seasons or to supplement your quick-growing business overall, a back office outsourcing service will help you adjust your team according to your needs. Plus, you do not have to worry about expenses like onboarding costs and severance pay.
- Risk mitigation: Outsourcing can help mitigate risks associated with compliance, regulatory changes, and technology upgrades, as outsourcing partners are often responsible for staying updated with industry standards and best practices.
A case study that demonstrates the benefits of back office outsourcing services is when Unity Communications helped an IT and telecommunications company manage its administrative tasks. Due to the rise of remote work, the IT and telecom company had a surge in demand for its high-speed internet services. However, its current team was not equipped to handle a significant increase in workload.
The client considered hiring more employees to meet the needs of its fast-growing customer basis, but the cost of full-time workers was beyond budget. So, it partnered with Unity Communications.
Unity Communications provided a back office team of three experts and one dedicated project manager. The team handled processing orders, creating customer proposals, and reconciling overages. It also ensured open communication and sent real-time reports to the client.
As a result, the IT and telecom company reported an average handle time of 350 seconds, a customer satisfaction rate of 92%, a case completion rate of 100%, a case reopen rate of 18%, and a quality score of 90%. It also increased productivity by 70% within two months.
How do I choose the best back office companies for my business?
You can choose the best back office companies for your business by following these steps:
- Identify your needs: Evaluate your current business operations and identify inefficiencies. List the specific tasks and number of personnel that you want to outsource, along with your budget, goals, and timeline.
- Determine your criteria and qualifications: What specific skills, technologies, and certifications do you require? For example, outsourced HR agencies must have a thorough understanding of your country’s labor laws to ensure compliance.
- Decide between offshore, nearshore, and onshore outsourcing: Weigh the pros and cons of each and choose the one that aligns with your company policies, goals, and budget. For instance, onshore outsourcing is the most secure, making it ideal for data-sensitive tasks like payroll and accounting.
- Conduct extensive research: Check back office outsourcing service rankings, directories, and publications. Look for agencies with experience in your industry and country, can provide your required services and skills, and are proficient in your current tech stack.
- Do your due diligence: Read their portfolios, case studies, client testimonials and reviews, and awards and certifications. Prioritize agencies that are transparent, credible, communicative, and data driven.
- Research their home country: Understand the political and economic climate in the countries of the back office outsourcing companies you are considering, as these can create complications and even lead to sudden company closure.
- Check for financial stability and employee satisfaction scores: A back office outsourcing agency that is financially secure will protect your business from economic instability and other financial threats. Plus, a high employee satisfaction score can guarantee that the staff you are outsourcing will work with you for the long term.
- Send a request for proposal (RFP): Outline your requirements and scope of work. Try to be as specific as possible about your needs without revealing sensitive information, such as specific business processes.
- Conduct an interview: Schedule an interview with your shortlisted agencies and observe how they interact with your team. Partner with an agency that aligns with your values, culture, and work ethic.
- Pay attention to their communication style: Because you will be outsourcing critical business processes, you should work with an agency that’s highly responsive and quick to act.
- Perform a trial service: Some back office outsourcing companies offer free trials. Evaluate what it is like to work with the agency and its team. From there, you can decide whether to extend your service contract or move on to another agency partner.
Contact us for a tailored list of back office outsourcing companies that meet your list of requirements. Our team of researchers will verify and handpick the top agencies that match your needs. Visit Marketplace for more details.
How do I find the best back office company on DesignRush that fits my budget?
You can find the best back office company on DesignRush that fits your budget using our search filters. You can narrow your search according to hourly rates, minimum budgets, agency region, company size, and client type.
Below are five back office companies with the most affordable hourly rates on DesignRush:
- Zmed Solutions: $1
- DataPlusValue: $3
- Uniquesdata: $4
- CMDSoftch Solution: $4
- Oworkers: $4
What are the key success metrics in back office outsourcing?
There are multiple key success metrics for back office outsourcing depending on the type of service and industry. Here are the top five back office services and their correlating key success metrics:
1. General outsourcing metrics
- Total cost reduction
- Quality assurance score
- Project completion rate
- Output per full-time equivalent
- Compliance and regulatory adherence
- End-user satisfaction rate
- Employee retention rate
- Employee turnover rate
- Human capital return on investment
- Service level agreement metrics
- Average response time
- Error or defect rate
- Service availability
2. Payroll
- Total payroll cost
- Payroll processing time
- Payroll errors
- Error resolution cycle time
- Overtime fees
- Total turnover costs
3. Accounting
- Invoice cycle time
- Days sales outstanding
- Days payable outstanding
- Accounts receivable turnover rate
- Accounts payable turnover rate
- Payment error rate
- Invoice exception rate
- Budget iterations frequency
- Error resolution time
- Cost per invoice
- Invoices processed per year per employee
4. Data entry
- Percentage of completion
- Data quality
- Data entry accuracy rate
- Data entry error rate
- Average time taken to process a data entry task
- Average turnaround time
- Data loss rate
- Project cost-containment
5. IT support
- Project completion time
- Flow efficiency
- Cycle time
- Average handle time
- Budget adherence
- Defect density
- Response time
- Resource utilization efficiency
- Infrastructure stability
What questions should I ask back office companies before hiring one?
You can ask the back office companies the following questions before hiring them:
Its Relevant Background
- Do you have experience providing back office support to companies like ours? Can you share their case study?
- How long have you outsourced in this industry?
- What is your experience in working for businesses in my country? Are you familiar with the relevant local laws and regulations?
- Do you have experience in my required service and technology?
Company Services and Processes
- What technologies or tools do you use for your services, project management, and client communication?
- What specific services do you offer? What is your expertise?
- How do you keep track of the quality and quantity of your services?
- How do you ensure that you stay on top of the latest technologies, trends, knowledge, and skills?
- Where are your employees based? What are their regular working hours?
- Do you provide 24/7 client support service?
- How do you manage currency fluctuations?
- What are your security protocols and data infrastructure to ensure business privacy?
- What is your disaster recovery plan?
The Project
- Who will be on our team, and who is our point of contact? What are their qualifications?
- What is my level of involvement in the hiring process?
- How do you ensure business continuity?
- How do you measure employee productivity, performance, and satisfaction?
- How do you handle cases when an employee does not align with the client or their team?
- What ROI can I expect when hiring your services?
What are the best back office outsourcing companies in the US?
The best back office outsourcing companies in the US are the following:
- DevsData Tech Talent
- 5.0 stars on DesignRush (37 reviews)
- 5.0 on Google (16 reviews)
- Top clients: CodeAlly, epinote.ai, Jutro Medical, Skycatch Inc.
- TechSpeed
- 4.9 stars on DesignRush (13 reviews)
- 3.9 stars on Google (18 reviews)
- Top clients: Wacom, Direct Crown, Hofstra Univercity, Bridgetown Coffee
- Team4eCom
- 4.9 stars on DesignRush (13 reviews)
- Top clients: Nursery In Style, Designer Plumbing Outlet, BlueLake Jewelry, Maison Concepts
- Invensis
- 4.6 stars on DesignRush (13 reviews)
- Top clients: Philips, Amazon, LG, Bank of America
- Fusion CX
- 4.6 stars on DesignRush (3 reviews)
- 4.3 stars on Google (32 reviews)
- Top clients: Meesho, Craft Jack, HomeAdvisor
Scroll up to discover more agencies and uncover additional leading back office services. They have been chosen based on successful projects, industry reputation, customer reviews, and team expertise. And if you want to further personalize your search, you can sort companies by location, budget size, hourly rates, and reviews.
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