Are you in search of a trusted B2B appointment setting company to streamline your lead generation process? We explored authentic client feedback, relevant case studies, and the industry standing of numerous candidates to help businesses like yours discover the best appointment setting services. Browse our directory and customize your search by budget, service scope, geographic reach, and more.
We've thoroughly assessed hundreds of B2B appointment setting companies to highlight the top 10, considering their core services, notable achievements, client feedback, pricing models, and industry recognitions. Explore their specialties and featured success stories to find a suitable partner for your business needs.
The Number 1 B2B Appointment Setting Company as Selected by DesignRush Is...
Belkins is a B2B lead generation agency specializing in outbound appointment setting, helping businesses secure business meetings with qualified leads. Its appointment setting suite covers lead research, multichannel outreach, and appointment scheduling, tailored to connect clients with ready-to-buy prospects to boost conversion rates. They offer two payment packages for their service, differing mainly by the number of monthly leads and booked appointments.
Belkins Success Story
Challenge: Sekisui Chemical, a Japanese plastics manufacturer, faced difficulties reaching a niche market for its electric car parts and thermal management solutions. Seeking to connect with specific U.S.-based companies in a narrow-profiled market, the manufacturer partnered with Belkins.
Solution: Belkins conducted in-depth lead research and adopted an account-based approach, focusing on high-value target accounts. It personalized campaigns for these accounts and synchronized closely with Sekisui to ensure precise lead qualification, enhancing the conversion rate.
Results: Over four months, Belkins booked 21 appointments, six of which were with Sekisui's dream clients, and achieved a 15% deal closing ratio. Moreover, it generated 800 leads and booked a meeting with a leading U.S. automotive manufacturer, with Sekisui being close to signing deals with three additional companies.
SalesRoads is a B2B appointment setting company with over 18 years of experience, aiming to secure qualified sales appointments for fast-growing brands. It offers sales outsourcing services, including in-depth lead research, personalized email campaigns, and outbound calling, to ensure high conversion rates and accelerated revenue growth. Its experienced sales development representatives (SDRs) and dedicated sales coaches work closely with clients to create a strategic demand generation playbook, having set over 100,000 appointments for its clients to date.
SalesRoads Success Story
Challenge: Captify Health contracted SalesRoads’ services to reach new prospects across gastroenterology offices and hospitals. The company previously expanded sales through referrals but wanted to introduce its service to a broader range of gastroenterology executives.
Solution: SalesRoads crafted a strategic outreach campaign targeting administrators, physicians, executives, and practice managers. Its sales agents generated interest in Captify's managed gastrointestinal prep process and scheduled qualified appointments for the client's sales representatives.
Results: The outreach campaign was substantially lucrative — SalesRoads successfully scheduled an average of 16 monthly appointments. A notable accomplishment from the campaign was that Captify closed a deal with Cleveland Clinic, the largest client in the company's history.
Notable clients: Cap Patrol, Enflux, Methodics, Coviance, Solid Border
EBQ provides appointment setting services designed to cultivate relationships with high-quality leads and advance client sales funnels. When businesses partner with EBQ, they receive a dedicated lead generation team comprising a business consultant, project manager, and dedicated specialist, working toward representing the brand and generating leads. The company's SDRs engage prospects through various channels, gradually warming up cold leads to increase enthusiasm for sales calls. Their services also emphasize full transparency, rapid onboarding, and flexible contracts.
EBQ Success Story
Challenge: Cap Patrol, a company providing technology services for golf clubs, sought to introduce its services to clubs’ respective decision-makers, who were often hard to reach. Despite having a unique solution and strong value proposition, its small team required the assistance of a B2B appointment setting company to connect with the right people and schedule sales meetings.
Solution: To accommodate the client’s request, EBQ's SDRs reached out to prospects using a warm introduction approach. To secure more bookings, the agents persistently followed up with prospects and built new calling lists for additional outreach.
Results: In six months, EBQ set up over 100 sales meetings, creating a sales pipeline worth nearly $500,000. Because of these efforts, Cap Patrol closed over $50,000 in business and witnessed a reduced number of no-show meetings.
Notable clients: Roofcorp of America, Jan Christine Branded Solutions, Mechanical Service & Systems, Air Comfort, Hayes Contracting LLC
Abstrakt Marketing Group provides B2B appointment setting services to help businesses build steady sales pipelines and secure prospect appointments. Its outbound SDR teams focus on generating high-quality sales opportunities by nurturing relationships with qualified prospects and capturing leads through strategic cold calling and emailing. The process includes lead cleansing, introductions, lead nurturing, and appointment setting, ensuring a streamlined and effective approach to sales outreach.
Abstrakt Marketing Group Success Story
Challenge: An HVAC company struggled to secure long-term service contracts during the pandemic, relying on small, sporadic projects. Its current load wasn’t sufficient to sustain its operations, prompting the company to seek a strategy for greater market outreach.
Solution: Abstrakt Marketing initiated a clustered B2B outreach program, targeting commercial and industrial businesses with over 10,000 square feet of air-conditioned space. Leveraging its lead generation expertise, Abstrakt's SDRs predominantly engaged with decision-makers like facility managers and C-level executives via calls and email, gradually building a robust pipeline over several months.
Results: Over seven months, Abstrakt Marketing set 26 appointments, culminating in a $223,927 project deal. This was the client's largest deal in nearly 20 years and provided significant long-term value.
Callbox Inc. is a provider of outsourced B2B marketing and sales support services. The company specializes in lead generation and appointment setting, helping businesses overcome challenges in entering new markets, connect with key decision-makers, launch products, and enhance sales pipeline growth. Callbox Inc. employs a multi-channel customer prospecting strategy, using email, social media, voice, and other channels to connect with target prospects and promote service offerings. Leads are then qualified based on specific criteria to ensure they align with business goals and demonstrate purchase intent.
Callbox Inc Success Story
Challenge: A prominent US-based contact center sought to innovate its lead generation strategies and find prospects beyond existing vendors. The client envisioned enhancing its lead quality and precision targeting to sustain its competitive edge in the market.
Solution: Callbox Inc. focused on replacing client’s existing outreach methods with innovative techniques to effectively identify and engage new potential leads. Utilizing a blend of human expertise and AI-powered tools, Callbox Inc. targeted a diverse range of industries, including home services, security, retail, healthcare, and more across the entire United States.
Results: Callbox's efforts resulted in the client scheduling 58 sales appointments, expanding the reach to over 12,000 accounts, and connecting with 1,267 prospects via social media.
As a B2B appointment setting company, Lead Generators International (LGI) focuses on setting sales-ready appointments, conducting market research, booking demos, researching markets, and registering prospects for webinars and events. The company emphasizes a strategic approach to lead generation, prioritizing quality over quantity and ensuring a high return on investment for its clients. With over 30 years of experience across various industries, LGI is proficient in building value propositions that inspire action, consistently applying best practices from each industry to enhance current B2B campaigns.
Lead Generators International Success Story
Challenge: Firewise Consulting & Learning Academy approached LGI to increase qualified sales-ready appointments within the Canadian fire service industry. Its goal was to engage with key decision-makers, such as fire chiefs, deputy fire chiefs, and training personnel to promote its online training courses effectively.
Solution: LGI developed highly targeted phone scripts tailored to resonate with the needs and interests of the intended audience within the fire service sector. The appointment setting company created a database of niche prospects to ensure targeted outreach efforts. It also assigned dedicated specialists to conduct cold-calling initiatives.
Results: LGI completed a total of 1,700 dials during the outreach campaign. It secured and attended 128 appointments with key stakeholders, achieving a ratio of one appointment for every 13 dials made. 90% of these appointments were rated 'good' to 'very good' in terms of lead qualification and interest by the client.
Notable clients: Person Centred Software, American Express, Bytes, Xero, Equifax
The Telemarketing Company (TTMC) provides high-impact appointment setting and lead generation services tailored for B2B clients. It excels in engaging senior decision-makers through personalized, persuasive phone interactions and conducting systematic prospect qualification based on BANT (budget, authority, need, timescale) criteria. The company leverages unscripted conversations to uncover client pain points and opportunities, supported by comprehensive market intelligence and continuous program improvement through call recordings and real-time reporting.
The Telemarketing Company Success Story
Challenge: Person Centred Software (PCS) aimed to capitalize on a government initiative promoting digitization in the care sector. Leveraging a short window of opportunity created by pending government funding, the company sought to scale its market outreach and build greater awareness and demand across its product line.
Solution: The Telemarketing Company implemented a targeted telemarketing campaign with a team of four callers. The campaigns were designed to educate care homeowners and managers about the benefits of PCS's Digital Care System, emphasizing ease of use, compliance benefits, and unique features like an icon-driven care app.
Results: The Telemarketing Company booked over 566 demo appointments. Beyond engaging with prospects, the client received 2755 responses, enabling it to understand brand perception, market readiness for digitization, and competitor market share, including identifying previously unknown competitors for strategic planning.
Martal Group specializes in B2B appointment setting and sales outsourcing services, catering to both startups and established Fortune 500 companies. It offers tailored solutions to streamline lead generation processes by leveraging real-time intent data and omnichannel strategies. Operating as a sales-as-a-service company, Martal Group boasts a team of seasoned SDRs and sales executives proficient in sourcing qualified leads through outbound and inbound strategies, driving new client registrations, and securing appointments.
Martal Group Success Story
Challenge: Brokerage company Website Closers partnered with Martal Group to expand its sales outreach in the competitive US market, targeting digital entrepreneurs looking to sell their online businesses. It sought to enhance its outreach capabilities beyond its existing resources.
Solution: Martal Group deployed a dedicated team of sales executives who conducted pinpoint prospecting. The team engaged with potential leads based on Website Closers' Ideal Customer Profiles (ICPs) via email, LinkedIn, and phone calls, implementing structured workflows and regular performance reviews to optimize outreach efforts and ensure maximum conversion rates.
Results: Martal Group has successfully generated 7,000 monthly prospects and 23 qualified leads. This steady stream of high-quality appointments has bolstered Website Closers' pipeline and market presence, enabling them to effectively engage with and convert prospective clients.
Notable clients: Yodeck, Panasonic, AstraZeneca, McAfee, Johnson Memorial Health
SalesNash is a B2B appointment setting company that focuses on connecting businesses with key players in their target markets, be it startups, established companies, or enterprise-grade sales teams. Its accounting setting services feature meticulous data validation, customized outreach, and a transparent, client-centric approach to drive significant business growth. Across its operations, the company boasts a 50% average open rate, 99% accuracy in finding data, and a 2% conversion rate across competitive verticals.
SalesNash Success Story
Challenge: Digital signage platform Yodeck aimed to expand its presence in the European market. Its ambition was to find long-term partnerships, rather than quick deals, requiring precise segmentation and detailed messaging tailored to European targets. Given Europe's linguistic diversity, the client requested to conduct messaging and research in multiple languages.
Solution: The project began with targeted segmentation to craft a resonant campaign, followed by aligning content and lead generation strategies. SalesNash employed a strategy to maximize efforts through email, LinkedIn, and cold calling across IT system integrators, marketing agencies, and non-English speaking countries.
Results: SalesNash achieved a 70% open rate and a 15% response rate, scheduling an average of 3-4 pre-qualified partner appointments per week, totaling 18 monthly appointments. Expanding the campaign across non-English speaking countries allowed Yodeck to boost its presence in the European market.
Notable clients: Silver Peak, GE Digital, Cetrix, Oracle, Klarna
Inside Global offers appointment setting services for B2B technology, SaaS, and software companies, handling early-stage sales processes to allow clients to focus on closing deals. Its B2B appointment setting service includes calendar appointment setting, multi-channel communication implementation, online demos and webinars, follow-up communication, opportunity identification, company screening, and event appointment setting. Its multilingual team arranges hundreds of calls and meetings monthly, using diverse communication methods and follow-ups to ensure high-quality lead generation.
Inside Global Success Story
Challenge: Silver Peak, a provider of WAN solutions, needed to generate a consistent pipeline for its Enterprise accounts across EMEA. Reaching out to Inside Global, the client aimed to achieve two objectives: (1) generate 40% of the pipeline target through lead generation in marketing, and (2) ensure that one of every three leads converts into a pipeline opportunity.
Solution: Inside Global deployed a BDR model with three full-time employees covering the UK, France, and the DACH region (Germany, Austria, and Switzerland). The team used a mix of phone and email outreach to secure ten monthly sales appointments.
Results: The outreach campaigns were a success — 57% of attended appointments led to opportunities, with Inside Global influencing 60% of the total pipeline and contributing 45% of Silver Peak’s net new pipeline. This outcome led to further regional expansion.
How We Picked the Best Appointment Setting Service Companies
To select the best appointment setting service companies, we reviewed their testimonials, case studies, industry reputation, team expertise, client roster, and executive management. Our team of agency experts developed a scoring system to measure their overall performance based on several important factors:
Reviews: Service quality, client satisfaction, and agency reliability
Portfolio: Successful appointment setting projects with documented results and client testimonials
Awards and press: Recognitions and accolades from respected third-party sources highlighting innovation and excellence
Team bios: Overview of team members' expertise and experience in securing a high volume of appointments
Top services: Core offerings and specialized focus areas
Appointment setting expertise: Proficiency in scheduling appointments with qualified leads and enhancing client sales funnels
Award-winning Singapore-based IT solutions company with over 15 years of experience.
Top 10 Web and Mobile App Developer in Singapore | ISO Certified | Top 100 Singapore's fastest-growing companies 2024...
Top Services:
Software Development
Mobile App Development
Web Development
Blockchain
AI Development
Show more
Location
Singapore, Singapore
Number of Employees
250 - 499
Average Hourly Rate
$30/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
16 Projects Listed
Vinova Services
Software Development
Mobile App Development
Web Development
Blockchain
AI Development
IT Services
ERP Consulting
Staff Augmentation
Web Design
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AIA
Prudential
Samsung
DHL
Abbott
MARS
FWD
SingHealth
PWC
Yale NUS
Data sourced from the agency's DesignRush profile
Vinova Reviews & Testimonials
Ben Dietrich CEO at Mediacharge
5.0★
Mobile App Development Review from Ben Dietrich
The thing we appreciate the most about Vinova is their dedication to understanding our specific needs and delivering tailored solutions. Their team was not just focused on completing the project but also on adding value to our business. Their expertise in software development, proactive approach, and consistent communication made the whole process remarkably smooth. Their development team was agile, and their project managers were incredibly effective in handling any hiccups along the way.
Cody C. Jensen CEO at Searchbloom
5.0★
Software Development Review from Cody C. Jensen
The endeavor was titled "Operational Excellence System" and was executed in collaboration with Vinova. The aim of this project was to create an internal corporate system designed to automate and manage various operational processes within our organization. The system needed to integrate with existing tools and allow for real-time tracking, monitoring, and analytical reporting. Vinova delivered this system and continues to provide ongoing support and updates.
Scott Darrohn Co-Founder at fishbat
5.0★
Web Development Review from Scott Darrohn
I had the pleasure of working with Vinova on developing a website for my company, and I can confidently say they exceeded my expectations. From start to finish, their team demonstrated exceptional expertise, professionalism, and dedication.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Your Partner in AI-Enabled Development, Marketing, eCommerce, Data Management, BI and Ops.
Tech2Globe provides inbound and outbound call center services as part of its BPO-KPO division, covering customer support, telemarketing, lead generation, virtual assistance, and call center monitoring. With 14+ years of operation and 12,000+ completed projects, it holds a 4.9 rating on DesignRush...
Top Services:
Digital Marketing
Web Development
eCommerce Development
Web Design
Social Media Marketing
Show more
Location
New York City, New York
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
16 Projects Listed
Tech2globe Services
Digital Marketing
Web Development
eCommerce Development
Web Design
Social Media Marketing
Branding
PPC
Software Development
Market Research
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Delivery Hero
Follett
AoNHewitt
Frontier Biscuits
Mahmayi
Foodora
go-mechanic
Patanjali
Abrams
cantabil
Data sourced from the agency's DesignRush profile
Tech2globe Reviews & Testimonials
Jason Wilson Co-Founder and CTO at Mendaera, Inc.
5.0★
SEO Review from Jason Wilson
Tech2Globe Web Solutions has helped us increase website traffic, admission inquiries, and key landing page engagements. They've also reduced bounce rates, attracted more serious prospective families, and improved the admission team's efficiency. Moreover, the team is organized and proactive.
Eve Casha Brand Manager (Chief Scientific Officer) at dermoi!
5.0★
Lead Generation Review from Eve Casha
I recently worked with Tecg2globe for chat support services and lead generation for my cosmetic business, and the experience was exceptional! Their expertise in enhancing customer engagement significantly boosted our online interactions and generated valuable leads. The team's professionalism, attention to detail, and proactive communication made the process seamless. Thanks to Tecg2globe, we've seen a noticeable increase in customer inquiries and sales! Highly recommended!
Patrick Pichette Interim CEO at The Canadian Real Estate Association
5.0★
Amazon SEO Review from Patrick Pichette
I had the pleasure of working with Tech2globe to help maintain a consistent ACoS and optimize my Amazon SEO, and I couldn't be more impressed with the results. Their expertise in both areas has been invaluable. They not only helped me streamline my advertising efforts but also enhanced my product listings to improve visibility and rankings on Amazon. Thanks to their tailored strategies, my campaigns have been more efficient, and I've seen a significant increase in conversions. I highly recommend Techh2globe to anyone looking to boost their Amazon performance!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
LeadBuds is a B2B lead generation, appointment setting, SDR outsourcing, and call center company, combining LinkedIn outreach, email campaigns, Telegram outreach, and paid advertising. Founded in 2017, the agency serves fintech, healthcare, and Web3 companies with AI-assisted outreach strategies...
Top Services:
Email Marketing
Business Consulting
BPO
Market Research
Phone Answering Services
Show more
Location
Kyiv, Ukraine
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
LeadBuds Services
Email Marketing
Business Consulting
BPO
Market Research
Phone Answering Services
Call Centers
CRM Consulting
Staff Augmentation
Content Marketing
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Nissan
Advascale
Hapana
Komulin
Nitra
Pillard
Suriefy
Data sourced from the agency's DesignRush profile
LeadBuds Reviews & Testimonials
Gregory Dangler Founder at BulkSource, Inc.
5.0★
Call Centers Review from Gregory Dangler
LeadBuds offers client reporting, help desk assistance, and technical support. Reaching customer CSAT scores, first call resolution, and call center response times. observant, capable, and exhaustive. capable of taking the lead in important areas pertaining to their services. They have tremendous industrial experience and leadership.
John Nicolosi CEO at CerpassRx
5.0★
B2B Social Media Marketing Review from John Nicolosi
I was sent a thorough campaign questionnaire after registering that outlined the purpose of the project and my target audience. LeadBuds took those responses, created some brilliant message sequences, and created a LinkedIn prospect list that was specifically targeted. I made dozens of new connections and had six survey replies in the first two weeks of the campaign. These are lengthy questionnaires with in-depth inquiries. I've already had six answers, compared to my estimated 1-2. They know what they're doing based on the outcomes they provide, therefore I won't recommend changing. Continue as you are!
Naomi Allen CEO and Co-Founder at Brightline
5.0★
Business Consulting Review from Naomi Allen
LeadBuds takes care of our video labeling needs. With a 98% accuracy rate in video review, LeadBuds' agents can evaluate more than 350 video events in an hour. Since we are a technological firm, our goods and software are always changing and developing. LeadBuds' outstanding project management and leadership teams are demonstrated by how well they have adjusted to such adjustments.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
America's best phone answering service taking care of your callers
Moneypenny is a call center provider that staffs 24/7 answering services and contact center outsourcing for businesses across legal, healthcare, real estate, finance, and home services, with bilingual receptionists, appointment scheduling, call dispatch, and CRM integration included...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
Duluth, Georgia
Number of Employees
1000 & Up
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Moneypenny USA Services
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Critter Control
The Federal Savings Bank
Sterne Kessler
BMW
Keller Williams
The Glass Guru
Eagle Biosciences
Charleston Heating & Air
Data sourced from the agency's DesignRush profile
Moneypenny USA Reviews & Testimonials
Eric Martin Owner at Undisclosed
5.0★
Call Centers Review from Eric Martin
The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.
Benjamin Rose CEO at Undisclosed
5.0★
Call Centers Review from Benjamin Rose
I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!
Benjamin Rose Founder at Undisclosed
5.0★
Phone Answering Services Review from Benjamin Rose
I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Appointment Setter Online delivers outsourced appointment setting and lead generation through dedicated SDRs assigned by client fit, covering outbound prospecting, inbound qualification, telemarketing, and customer support. To date, the call center provider reports 75,000+ verified sales bookings...
Top Services:
BPO
Phone Answering Services
Customer Support
Digital Marketing
Social Media Marketing
Show more
Location
Albany, New York
Number of Employees
500 - 999
Average Hourly Rate
$5/hr
Portfolios Count
8 Projects Listed
Appointment Setter Online Services
BPO
Phone Answering Services
Customer Support
Digital Marketing
Social Media Marketing
PPC
Email Marketing
Content Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trainual Inc
15Five
electrIQ marketing
YCharts
PERQ
GMass
Heinz Marketing Inc
Arch-Con Corporation
Data sourced from the agency's DesignRush profile
Appointment Setter Online Reviews & Testimonials
Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
5.0★
Customer Support Review from Eli Hamilton
This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.
Romain Devisme Executive Director at Havas Events Shanghai
5.0★
Back Office Outsourcing Review from Romain Devisme
We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.
Raul Vizcaino Operations Manager at Supermarket Source Inc
5.0★
Appointment Setting Review from Raul Vizcaino
I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
AnswerConnect offers 24/7 live call answering, inbound call center solutions, live chat, and appointment scheduling for businesses across legal, healthcare, real estate, IT, and franchise sectors. Voted Best Answering Service for 2026, the call center company answers 99% of calls within four rings...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
Portland, Oregon
Number of Employees
1000 & Up
Minimal Budget
Under $1,000
AnswerConnect Services
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Mosquito Squad
Stormguard
Crash Hotel
Data sourced from the agency's DesignRush profile
AnswerConnect Reviews & Testimonials
Natalie Russell Owner at Arkansas Healthcare Insurance
5.0★
Phone Answering Services Review from Natalie Russell
Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting.Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes.A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless.Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.
Claire Riendeau Real Estate Specialist at Engel & Völkers Charlotte
5.0★
Phone Answering Services Review from Claire Riendeau
Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)
Dr. Harris CEO at Kitty Corner Cat Clinic
5.0★
Phone Answering Services Review from Dr. Harris
Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Agency Y provides cold calling, appointment setting, and email marketing services for small and medium-sized businesses. Operating from Skopje, Macedonia with agents trained for US and Canadian markets, the agency offers both hourly and performance-based cold calling pricing with no contracts...
Top Services:
Call Centers
BPO
Customer Support
Email Marketing
Market Research
Show more
Location
Skopje, Macedonia
Number of Employees
Under 49
Average Hourly Rate
$17/hr
Minimal Budget
Under $1,000
Portfolios Count
3 Projects Listed
Agency Y Services
Call Centers
BPO
Customer Support
Email Marketing
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Bike Exchange
Newell's Express Worldwide Logistics
Zero Defect Manufacturing
Kairos Promotional Agency
Essinta
Woolco Foods
Data sourced from the agency's DesignRush profile
Agency Y Reviews & Testimonials
Jimmy Mancini Owner at Mancini Corp
5.0★
Lead Generation Review from Jimmy Mancini
I recently engaged with Agency Y for their cold calling services, and I am beyond impressed with the results. From the outset, their team exhibited a high level of professionalism and expertise that set them apart
Mark Stone Managing Director at Mark Stone Advisory
5.0★
Lead Generation Review from Mark Stone
They helped us with cold calling and closed a decent number of clients. Will hire them again.
Cristiana Galbiati Review from Google
5.0★
Cristiana Galbiati's Review Sourced from Google
I had the pleasure of working with Milan and his agency for telemarketing services for my Christmas light installation business, and I couldn't be more satisfied. They were punctual, precise, and incredibly well-organized. Milan was my main point of contact, and he ensured that every request was met with professionalism and efficiency. The quality of leads generated was impressive, and the entire experience was seamless. I highly recommend this agency for anyone looking for reliable and effective telemarketing services.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
With 3.6 million calls handled and 97.6% answered within three rings, Face For Business providestelephone answering, virtual receptionist, outsourced switchboard, appointment booking, and live chat services to UK businesses across legal, healthcare, construction, accountancy, and retail sectors...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Location
Burscough, United Kingdom
Number of Employees
Under 49
Portfolios Count
5 Projects Listed
Face for Business Services
Phone Answering Services
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Pure West Radio
iLove homes Walsall
Anji Hazell
Lancasters Estate Agents
Actuation Valve
Formby GP
Minshull Windows
AmpEV
PhysioGO
Happy Dog Haven
Data sourced from the agency's DesignRush profile
Face for Business Reviews & Testimonials
Anonymous CEO at GrowPortfolio Ltd
5.0★
Phone Answering Services Review from Anonymous
Top quality service and customer care, really impressed with Face for Business and I couldn't recommend them any higher!
Nora Owner at Undisclosed
5.0★
Phone Answering Services Review from Nora
We have been using Face for Business services for a few years for our financial advice company. We can not fault their service, it has proved extremely useful, especially post-Covid in particular when we all moved to working from home rather than being in an office.
Joshie Founder at Undisclosed
5.0★
Phone Answering Services Review from Joshie
I took over a busy clinic a few months back and on the days there is nobody to answer the phone these guys are ready to step in and intercept the calls ensuring no business is lost. I am very thankful for this great service and I highly recommend Face For Business as a professional and friendly team!
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WebCraftio is a UK-based digital agency specializing in crafting bespoke websites, e-commerce stores, and innovative web solutions. We blend creativity and technology to deliver user-centric designs, seamless Shopify experiences, and cutting-edge digital transformations tailored to empower businesses in the...
Top Services:
AI Development
UI/UX Design
eCommerce Development
Web Development
SEO
Show more
Location
Derby, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$120/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
WebCraftio Services
AI Development
UI/UX Design
eCommerce Development
Web Development
SEO
Phone Answering Services
Software Development
Accounting
Mobile App Development
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Vape Plus
Ladaak
Transfo line
AV Cars
Mirpur jewellers
Data sourced from the agency's DesignRush profile
WebCraftio Reviews & Testimonials
Hassan Safdar CEO at TruckersCall
5.0★
SaaS Development Review from Hassan Safdar
Built our entire product from zero and delivered beyond expectationsWe hired WebCraftio to build TruckersCall from scratch a full AI-powered Transportation Management System for the US trucking market and they delivered on every front.What they built is not a simple app. This is a complete fleet operations platform including a full TMS with dispatch management, load tracking, and fleet visibility; marketplace integrations with major US load boards so carriers can see and respond to loads in real time; AI automation that handles repetitive operational tasks without manual input; AI agents that work in the background to optimize workflows; and an AI chatbot that guides users through the platform and answers operational questions instantly.Every single one of these features was built from the ground up no templates, no shortcuts. The product is demo-ready and sophisticated enough to present to US investors and enterprise customers.What stood out most was their ability to understand a complex, niche industry like trucking and translate it into a clean, functional product. Most agencies struggle when the domain is technical WebCraftio figured it out.If you're building something serious in logistics, AI, or SaaS and need a team that can handle complexity without hand-holding these are your people.
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Answering Service Care Provides Trained Customer Service Professionals.
Call center agency Answering Service Care empowers your customer operations with 24/7 live chat, expert lead intake, appointment scheduling, and HIPAA-compliant secure messaging. We ensure every customer interaction is seamless, professional, and reliable, so you never miss a lead or opportunity...
Top Services:
Phone Answering Services
Call Centers
Customer Support
BPO
Show more
Location
Margate, Florida
Number of Employees
Under 49
Portfolios Count
3 Projects Listed
Answering Service Care, LLC. Services
Phone Answering Services
Call Centers
Customer Support
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Flowers & Foley
UOAA
HG Consulting
Data sourced from the agency's DesignRush profile
Answering Service Care, LLC. Reviews & Testimonials
Vai Lealiiee Owner at Undisclosed
5.0★
Phone Answering Services Review from Vai Lealiiee
I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!
Lee Ann Morris Owner at Undisclosed
5.0★
Phone Answering Services Review from Lee Ann Morris
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Carolina Silva Review from Google
5.0★
Carolina Silva's Review Sourced from Google
Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Phone answering solutions that businesses are proud of!
Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess...
Top Services:
Phone Answering Services
Call Centers
Location
Phoenix, Arizona
Number of Employees
100 - 249
Nexa Services
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fuze
SearchKings
Penguin Air
Paradigm
Data sourced from the agency's DesignRush profile
Nexa Reviews & Testimonials
Summer Forbes CEO at Undisclosed
5.0★
Phone Answering Services Review from Summer Forbes
Rikard and his team have been great to work with. They are on top of details and have a great system. We’re excited to implement and utilize Nexa!
Mandy Owner at Undisclosed
5.0★
Phone Answering Services Review from Mandy
I’ve relied on Nexa as my primary answering service for customer calls, and they’ve been outstanding. Their after-hours and midday telephone answering services ensure no call goes unanswered, providing incredible convenience and ease of use. The team’s effective communication and excellent virtual receptionist service have consistently impressed me and made a real difference in managing customer interactions.
Jessica Michalak Review from Google
1.0★
Jessica Michalak's Review Sourced from Google
Was recommended Nexa for an after-hours answering service and things seemed fine until they weren’t. One of my colleagues noticed we hadn’t received a call summary in a while, and we eventually found out they hadn’t taken a single call in over TWO months. When I called to ask why calls weren’t being forwarded, and why we were never notified, I was told they “have too many customers to keep an eye on each one.” Despite this, we were billed every month, even though they didn’t answer one call. I was told a supervisor would follow up. No one ever did. Our IT team confirmed multiple times that it wasn't an issue on our end but that was what Nexa claimed it to be. After sending two additional emails with no response, I finally emailed to cancel. Only then did I hear back, receiving a cancellation form and a generic “sorry to see you go.” Don’t waste your time. This is not a legitimate answering service if customer support is essentially nonexistent.
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Papcy is a cutting-edge IT solutions provider specializing in transformative digital technologies. We combine innovative development, strategic consulting, and advanced AI Cloud services to help businesses thrive in the digital landscape...
Top Services:
Graphic Design
Web Design
Web Development
eCommerce Development
SEO
Show more
Location
Yaoundé, Cameroon
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
PAPCY Services
Graphic Design
Web Design
Web Development
eCommerce Development
SEO
IoT
Mobile App Development
Software Development
IT Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
24/7 live answering for property professionals - real people, not bots
SignMore is a call center company committed to elevating client engagement through 24/7 live support, bilingual answering, and CRM integration. Our broad client portfolio is a reflection of our proficiency in lead qualification, emergency response, and appointment coordination within the niche...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Location
Portland, Oregon
Number of Employees
1000 & Up
Minimal Budget
Under $1,000
SignMore Services
Phone Answering Services
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
McGraw Realtors
XS Asset Management
Chido Real Estate Investments
The Agency
ONXHomes
Quantive Property Management
Lang Management
RE/MAX
Keller Williams Heritage
Terra Bella Property Management
Data sourced from the agency's DesignRush profile
SignMore Reviews & Testimonials
Nick Resto Review from Google
5.0★
Nick Resto's Review Sourced from Google
We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.
Fred Paskell Review from Google
5.0★
Fred Paskell's Review Sourced from Google
Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼
Stasia Creek 406 East Realty Review from Google
5.0★
Stasia Creek 406 East Realty's Review Sourced from Google
Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Korfshore is a global outsourcing partner delivering smart, scalable, and high-performance offshore teams across multiple industries. We help businesses reduce costs, streamline operations, and access specialized talent in finance, technology, logistics, healthcare, and back-office support. With a strong...
Top Services:
BPO
Location
Calgary, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
$50,000 & Up
Korfshore Inc Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Affordable Data entry services and solutions for your business
virtualousPRO offers affordable, high-quality data entry services enabling SMEs to outsource key needs. Our end-to-end data management spans collecting, processing, integrating into CRMs cleanly formatted info ready to fuel decisions and growth. Cross-checking for accuracy, custom daily reporting, s...
Top Services:
BPO
Market Research
Digital Marketing
Email Marketing
Transcription Services
Show more
Location
Guwahati, India
Number of Employees
50 - 99
Average Hourly Rate
$4/hr
Minimal Budget
Under $1,000
Portfolios Count
2 Projects Listed
virtualousPRO Services
BPO
Market Research
Digital Marketing
Email Marketing
Transcription Services
Translation Services
Customer Support
Software Testing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Rater8
Incisive Edge
Luvix
Data sourced from the agency's DesignRush profile
virtualousPRO Reviews & Testimonials
OZIOMA EZEUGO CEO at DeeoTech
5.0★
Data Entry Review from OZIOMA EZEUGO
Abhijit and His Team in virtualousPRO worked dedicatedly to deliver exceptional data entry and lead generation services for my brand. They maintained high level of accuracy and precision. I highly recommend them for similar services.
Justin Sabree CEO at ShypRight Holdings, LLC
5.0★
Data Entry Review from Justin Sabree
My number one go to company for projects that require a more detailed and professional approach. Excellent customer service! Thanks VirtualousPRO!
Village Rain Diaries Review from Google
5.0★
Village Rain Diaries's Review Sourced from Google
I’ve used virtualousPRO’s B2B list building services multiple times, and they’ve consistently exceeded my expectations. The data was accurate, well-organized, and delivered on time—every time. What stood out the most was their attention to detail and willingness to understand exactly what I needed. No fluff, no overpromising—just solid, reliable work. Highly recommend them to anyone looking for dependable lead generation support.
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Kimon Services is a UK-based company specializing in cost-effective outsourced business admin solutions, including dedicated customer support, data entry, and back-office staffing. We offer managed offshore teams and Employer of Record (EOR) services tailored to client needs, helping businesses reduce costs...
Top Services:
BPO
Customer Support
Accounting
HR Outsourcing
Phone Answering Services
Show more
Location
London, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Kimon Services Services
BPO
Customer Support
Accounting
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Global Guardians
GorillaHub
21st Century AV Ltd
n-gage messenger
Meeting Store
PNG CR
Data sourced from the agency's DesignRush profile
Kimon Services Reviews & Testimonials
Martin F Review from Google
5.0★
Martin F's Review Sourced from Google
Excellent company. Michael works hard to understand your needs and create a customised service around your specific requirements. The VA's have been able to accurately fulfil our scope of work and at an affordable price point.
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Established in 2010, The Last Hope brings over 14 years of international expertise in transforming businesses with exceptional website designing, digital marketing & graphic designing services. Our dedicated team has successfully served thousands of satisfied clients worldwide, delivering tailored solutions...
Top Services:
WordPress Website Design
eCommerce Development
Web Development
Web Design
Digital Marketing
Show more
Location
Gurgaon, India
Number of Employees
50 - 99
Average Hourly Rate
$30/hr
Minimal Budget
Under $1,000
Portfolios Count
6 Projects Listed
TLH Services Private Limited Services
WordPress Website Design
eCommerce Development
Web Development
Web Design
Digital Marketing
Graphic Design
Mobile App Development
Business Consulting
BPO
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are a nimble organization and can provide a customizable solution that meets your needs.
Customer Contact Services remains committed to delivering exceptional support and boosting customer satisfaction through call center services. Our broad client portfolio highlights our proficiency in live agent response, cost management, and customizable solutions for diverse industries...
Top Services:
Call Centers
Location
Minnetonka, Minnesota
Number of Employees
250 - 499
Portfolios Count
3 Projects Listed
Customer Contact Services Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Consumer Goods Industry
Finance Industry
Healthcare Industry
Data sourced from the agency's DesignRush profile
Customer Contact Services Reviews & Testimonials
Tara Miller Review from Google
5.0★
Tara Miller's Review Sourced from Google
CCS has been a lifesaver for our business! We have people who man the phones 24/7, but in the event a call is missed, for whatever reason, CCS steps in, handles the call, gets all the pertinent information, sends us a text and then calls to ensure we got the message.We've used them for a few years now and are very happy with the cost and service.If you're looking for a backup/after hours answering service solution, try these folks!
Eloy Perez Review from Google
1.0★
Eloy Perez's Review Sourced from Google
DO NOT DO BUSINESS WITH THIS SERVICE. I cannot emphasize enough that the pricing and presentation are very misleading. We had a previous answering service that we were paying less than $50 a month for when they solicited our partnership. The representative, Chrissy Lochner, recommended the $99 per month plan with the commitment to review after the first month came in; that NEVER happened. Here we are 3 months and SEVEN THOUSAND DOLLARS later when we were finally able to cancel the services. When I called to speak with the billing department the representative Dianne Archerd, stated she was only in the billing department and would need to switch me over to her customer service department, she placed me on a 40+ minute hold and then the phone went silent. I guess that is their “Customer Service” at its best. Now you know how they came up with $7,000 of over the limit minutes and fees on their billing! They are now sending an outstanding invoice for an additional $1,274. Please do your due diligence before getting into business with this company.
Natalie Cadarette Review from Google
5.0★
Natalie Cadarette's Review Sourced from Google
Our company switched to CCS about 6 months ago, and we have nothing but raving reviews. Coming from a challenging partnership with another vendor, CCS solved all of the challenges we had faced and has helped us reach our goals in as little as a few months. The team is extremely kind and easy to work with, flexible with our process, and the caller experience is superb. Customer service is top- notch from admin to agent and they are incredibly responsive. Highly recommend!
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Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years...
Top Services:
Phone Answering Services
Call Centers
Customer Support
BPO
Managed Services
Show more
Location
Hamilton, Canada
Number of Employees
250 - 499
AnswerPlus Services
Phone Answering Services
Call Centers
Customer Support
BPO
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Skilled Trades
Elevators
Healthcare
Professional Services
Property + Facilities Management
Government
Other Industries
Data sourced from the agency's DesignRush profile
AnswerPlus Reviews & Testimonials
Cindy Halsall Review from Google
5.0★
Cindy Halsall's Review Sourced from Google
We have tried several different services to look after our after hours phones. AnswerPlus was by far the most professional company. I would highly recommend!!!
Laura M Dixon Review from Google
1.0★
Laura M Dixon's Review Sourced from Google
They age discriminate and I have been in contact with their head office to report them
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
For over 60 years, Answer United has been a trusted leader in the answering services industry, providing call center and live telephone answering services to businesses of all sizes. We offer 24/7 support to ensure seamless customer interactions that help businesses grow while keeping costs down...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Staff Augmentation
Show more
Location
Kalamazoo, Michigan
Number of Employees
50 - 99
Minimal Budget
Under $1,000
Answer United Services
Phone Answering Services
Call Centers
Customer Support
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Food and Beverage Industry
Energy & Mining Industry
Health Care Industry
Data sourced from the agency's DesignRush profile
Answer United Reviews & Testimonials
Jackie B Review from Google
1.0★
Jackie B's Review Sourced from Google
Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened.Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company.When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored.After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.
Deep R Review from Google
3.0★
Deep R's Review Sourced from Google
I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business.I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR.I think using them as a message-taking service is fine but would not expect anything more of them.
Jon Liebertz Review from Google
5.0★
Jon Liebertz's Review Sourced from Google
Our favorite vendor, Answer United!As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager.Barbara and the Answer United group have exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers.Looking forward to expanding our business relationship into the 2020 year!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
LQ Innovations helps global B2B companies accelerate growth through performance driven lead generation, appointment setting, and data research customized for each clients Go to market strategy...
Top Services:
Email Marketing
Content Marketing
Call Centers
Digital Marketing
Show more
Location
Pune, India
Number of Employees
Under 49
Average Hourly Rate
$100/hr
Minimal Budget
Under $1,000
LQ Innovations Services
Email Marketing
Content Marketing
Call Centers
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
At Go Hire Virtual, we help busy entrepreneurs and businesses scale without burnout. Our team of highly skilled virtual assistants handle the day-to-day, so you can focus on growth...
Top Services:
BPO
Phone Answering Services
Location
Sandy, Utah
Number of Employees
50 - 99
Average Hourly Rate
$12/hr
Minimal Budget
$1,000 - $10,000
Go Hire Virtual Services
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dash
Surface Solutions
Red Rocks Construction
Data sourced from the agency's DesignRush profile
Go Hire Virtual Reviews & Testimonials
Rafunzel Eleazar Review from Google
5.0★
Rafunzel Eleazar's Review Sourced from Google
Go Hire Virtual has helped me improve my skills as an aspiring Virtual Assistant. They provide excellent training and ensure that I am fully prepared to assist and effectively meet with clients
Jewel B Review from Google
5.0★
Jewel B's Review Sourced from Google
Go Hire Virtual provided a great learning experience and support for aspiring virtual assistants. The training and guidance helps aspiring virtual assistant build confidence and develop skills needed to start working with clients. Highly recommended for anyone who wants to start a VA career.
Christina P Review from Google
5.0★
Christina P's Review Sourced from Google
Being a family owned & operated business for 75+ years, we were looking to try something new. Having a VA work for us was one of those changes we wanted to implement. Go Hire Virtual has been wonderful to work with right from the start and having a VA join our team has been a great success. Our virtual assistant, BEA SON, has been nothing short of phenomenal! She has now been with us for 1 full year and we hope to have her for years to come. BEA SON handles customer inquiries, schedules service appointments, and follows through with all tasks asked of her. I appreciate her positive attitude and her professionalism, which shows every day. Her help has given me the time to focus on other strategic products to help better our business. Thank you very much BEA SON and GHV! We are truly grateful to have you all. It has been a pleasure working together.
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Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...
Top Services:
BPO
Call Centers
Phone Answering Services
Customer Support
Show more
Location
Toronto, Canada
Number of Employees
250 - 499
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
EmpireOne Contact Center Services
BPO
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...
Top Services:
BPO
Customer Support
Call Centers
IT Services
Show more
Location
Bengaluru, India
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Trupp Global Services
BPO
Customer Support
Call Centers
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Real Estate Sector
Big Data Company
Construction Sector
Data sourced from the agency's DesignRush profile
Trupp Global Reviews & Testimonials
Jyoti Chakrapani Review from Google
1.0★
Jyoti Chakrapani's Review Sourced from Google
They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...
Keerthi Kandra Review from Google
1.0★
Keerthi Kandra's Review Sourced from Google
Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience
Akshay kumar Review from Google
1.0★
Akshay kumar's Review Sourced from Google
Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...company infrastructure is also not good.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We are a South Africa-based operations and support systems agency helping startups and growing companies scale customer support, AI operations, and backend workflows. We specialize in building efficient human-in-the-loop systems, support triage processes, and operational structures that reduce workload on...
Top Services:
Business Consulting
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Show more
Location
Cape Town, South Africa
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Econx Group Services
Business Consulting
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Call Centers
Market Research
Transcription Services
Accounting
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Taking ownership of every call and providing a quality experience the first time, every time.
As a CCaaS our range of call center services includes customer care, telesurveys, customer contact, marketing services, web chats, email responses, technical support and work desk, customer insights, and data analysis. As a business process outsourcing provider in Trinidad and Tobago, we are committed to...
Top Services:
Call Centers
HR Outsourcing
Phone Answering Services
Customer Support
Show more
Location
Chaguanas, Trinidad and Tobago
Number of Employees
100 - 249
Average Hourly Rate
$9/hr
Call Serv Limited Services
Call Centers
HR Outsourcing
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Brandstar
Telecommunications Services of Trinidad and Tobago
USA Outsource Today is an American-led business process outsourcing (BPO) company that helps organizations scale operations through skilled talent and AI-driven solutions. The company provides cost-effective outsourcing services across customer support, sales development, back-office operations, and digital...
Top Services:
BPO
Phone Answering Services
Customer Support
Call Centers
Market Research
Show more
Location
Cebu City, Philippines
Number of Employees
50 - 99
Average Hourly Rate
$7/hr
USA Outsource Today Services
BPO
Phone Answering Services
Customer Support
Call Centers
Market Research
Direct Marketing
Translation Services
Transcription Services
Business Consulting
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology...
Top Services:
Call Centers
Phone Answering Services
Customer Support
BPO
Show more
Location
Lagos, Nigeria
Number of Employees
500 - 999
Average Hourly Rate
$25/hr
CallTel Communications Limited Services
Call Centers
Phone Answering Services
Customer Support
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.
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The Peak Hire helps busy founders and growing teams reclaim their time with dependable virtual assistants matched to their actual workflows. Our remote professionals support administration, customer service, sales, recruiting, operations, bookkeeping, CRM management, scheduling, inbox management and lead...
Top Services:
BPO
HR Outsourcing
Phone Answering Services
Customer Support
Call Centers
Show more
Location
Miami, Florida
Number of Employees
Under 49
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
The Peak Hire Services
BPO
HR Outsourcing
Phone Answering Services
Customer Support
Call Centers
Accounting
Market Research
Social Media Marketing
SEO
Web Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are a marketing agency specialized on generating advertising and promotions for all available in the market digital platforms.We aim to become trusted advisors to our customers, offering integral solutions and constantly adapting to our customers trends and changes at the digital environment...
Top Services:
Digital Services
Graphic Design
Branding
Design Services
Web Design
Show more
Location
Mexico City, Mexico
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
CP Digital Services
Digital Services
Graphic Design
Branding
Design Services
Web Design
Web Development
SEO
Social Media Marketing
CRO
Call Centers
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MetaFussion is a dynamic digital company driven by a passion for crafting innovative software solutions tailored to meet the evolving needs of businesses. Our comprehensive services, including SEO, SMM, web development, and PPC campaigns, empower clients to thrive in today's fast-paced digital environment...
Top Services:
Digital Services
Web Development
Digital Marketing
Mobile App Development
Business Consulting
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Location
Brampton, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
MetaFussion Services
Digital Services
Web Development
Digital Marketing
Mobile App Development
Business Consulting
BPO
Social Media Marketing
eCommerce Development
Graphic Design
Logo Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Adam Master Movers
Atlantic Moving
Mk Furniture
Gm Abatements
Data sourced from the agency's DesignRush profile
MetaFussion Reviews & Testimonials
Jemnii Wrost Review from Google
5.0★
Jemnii Wrost's Review Sourced from Google
Metafussion will assit you in growing your online business.They offer guidance and strategy while I focus on running my day-to-day operations.Highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Backend Communications #1 Contact center/BPO company that provide dedicated highly professional contact center/call center agents all over the world...
Top Services:
Digital Marketing
Call Centers
Social Media Marketing
eCommerce
Customer Support
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Location
Lahore, Pakistan
Number of Employees
50 - 99
Average Hourly Rate
$15/hr
Portfolios Count
1 Project Listed
Backend Communications Services
Digital Marketing
Call Centers
Social Media Marketing
eCommerce
Customer Support
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Outsourcing Professional Bookkeeping and Accounting Services
GRO IT Solutions Pvt Ltd is a Pune based Accounting and Bookkeeping solution provider for all kind of businesses across globally. We are happily serving Singapore based client since last 9 years. Since GRO IT's inception in 2014, our team of experts have fulfilled clients' business needs with agility and...
Top Services:
Accounting
HR Outsourcing
Customer Support
Location
Pune, India
Number of Employees
Under 49
Average Hourly Rate
$25/hr
GRO IT Solutions Services
Accounting
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
NGO Industry
Healthcare Industry
IT Industry
Data sourced from the agency's DesignRush profile
GRO IT Solutions Reviews & Testimonials
Devendra Zambare Review from Google
5.0★
Devendra Zambare's Review Sourced from Google
It is a great experience to be a part of GRO IT solutions. The company has very supportive senior staff and colleagues. The company maintains good and friendly working environment with occasional celebrations in between.
Kunal Mokate Review from Google
5.0★
Kunal Mokate's Review Sourced from Google
I am working with GRO IT Solutions Pvt Ltd for more than 2.5 year as a Accounts Executive,Great office to work. The company has very supportive senior staff and colleagues. It provides excellent work life balance to employees.
tushar rane Review from Google
5.0★
tushar rane's Review Sourced from Google
The company has very supportive senior staff, management and colleagues. It provides excellent work life balance to employees. The company maintains good and friendly working environment with occasional celebrations in between. It is good place to start your career and improve your skills to get even higher career opportunities.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds.
Empowering Customer Experience with AI and Human Expertise-Customized Care Solutions by D3Mynds. Where AI Meets Human Touch D3Mynds Delivers Customized Customer Care Solutions for a New Era...
Top Services:
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
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Location
Delhi, India
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
D3Mynds Services
BPO
Business Consulting
Call Centers
Phone Answering Services
Customer Support
Transcription Services
HR Outsourcing
Market Research
Accounting
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
An appointment setting company is a specialized firm that schedules appointments for other businesses. These companies often serve businesses that rely on appointments for sales consultations, service offerings, or other business meetings.
The primary role of an appointment setting company is to handle the initial stages of sales and marketing outreach by contacting potential clients or leads, engaging them in conversation, and arranging a time for a more detailed discussion or presentation with a sales representative or service provider from the hiring company.
This service is precious in B2B (business-to-business) environments where establishing initial contact and securing face-to-face or virtual meetings can be crucial for closing sales and establishing partnerships.
Appointment setting companies use various tools and strategies to efficiently manage these tasks, including customer relationship management (CRM) systems, automated scheduling tools, and skilled telemarketing personnel. Their expertise helps their clients focus on closing deals and providing services rather than on the often time-consuming process of lead generation and appointment scheduling.
According to recent industry statistics, appointment setting companies are crucial in enhancing business growth. The appointment scheduling software market is set to grow by 13.1% by 2026. Local businesses have likewise seen an increase in revenue by 120% after adding online booking systems to their website. Meanwhile, over 46% of appointments are booked online.
For example, a US-based software company partnered with UnboundB2B to enhance its lead conversion rates by 178% using content syndication and email marketing. The company faced challenges expanding its customer base and generating quality leads across various sectors. UnboundB2B employed a targeted approach, including understanding the target audience, telemarketing, email marketing campaigns, and predictive analytics, resulting in 476 high-quality leads generated, a 72% increase in conversion rates, and a 93% boost in ROI over three months.
What does an appointment setting company do?
Appointment setting company specializes in scheduling meetings, calls, or appointments between clients and potential customers on behalf of businesses. They often use various communication channels such as phone, email, or online platforms to coordinate and confirm appointments, helping organizations to streamline their sales and outreach processes.
Appointment setting services usually include:
Market research: Conducting in-depth analysis to understand market trends, target audience preferences, and competitor strategies, providing valuable insights for effective appointment setting campaigns.
Lead generation: Identifying and qualifying potential leads through targeted strategies, ensuring a steady stream of prospects for appointment scheduling.
B2B appointment setting: Facilitating appointments between businesses, ensuring seamless communication and coordination to drive business growth and partnerships.
Customer support appointments: Managing and scheduling appointments for customer inquiries, support requests, and service consultations, enhancing customer experience and retention.
Calendar management: Efficiently organizing and managing appointment schedules, ensuring optimal utilization of time and resources.
Telemarketing services: Utilizing phone calls to promote products or services, generate leads, and schedule appointments, leveraging direct communication for practical appointment setting.
Event scheduling: Coordinating and scheduling appointments for events, conferences, or seminars, ensuring smooth logistics and participant engagement.
Reminder services: Sending timely reminders to clients and prospects about upcoming appointments, reducing no-shows, and optimizing appointment attendance rates.
CRM integration and support: Integrating appointment scheduling systems with customer relationship management (CRM) software, streamlining data management, and enhancing customer engagement.
Follow-up calls: Conducting follow-up calls post-appointment to gather feedback, address concerns, and nurture leads.
We can see the effectiveness of appointment setting services in the success story presented by SalesRoads. The company helped Kuebix, a transportation management system provider, overcome challenges in converting freemium users to paying customers and engaging with enterprise accounts. It established a dedicated inside sales team that booked 966 appointments with prominent enterprises, significantly enhancing Kuebix's market reach.
What is the difference between an appointment setting company and a BPO company?
The difference between an appointment setting company and a BPO company lies primarily in their scope of services and focus. While both companies provide services that help other businesses improve their operations, appointment setting companies are more niche and focused on scheduling and lead management. In contrast, BPO companies offer a more comprehensive range of services, including outsourcing several business functions.
Appointment setting companies primarily focus on the following:
Generating leads and scheduling appointments
Creating and updating contact databases
Developing targeted marketing strategies
Facilitating meetings and follow-ups
Virtual meeting support
BPO companies' areas of expertise typically include:
Customer service outsourcing
Technical support
Data entry and processing
Human resources (HR) outsourcing
Accounting and finance services
IT support and development
How much does the appointment setting cost?
Appointment setting typically costs between $500 and $5,000 for a set number of appointments. Besides flat rate, other pricing models include:
Hourly rate, which usually ranges from $15 to $100
Commission-based fee, which can be between 1% and 30 of the resulting sale
Pay-per-appointment rate, which can range from $20 to $200
The precise cost of appointment setting services is influenced by the complexity of the sales process, the industry targeted, the geographical location, and the expertise required to engage potential clients effectively. The volume of appointments needed and the payment structure (e.g., per appointment or monthly retainer) also significantly impact the pricing.
The top 50 appointment setting companies on DesignRush charge an average of $22 per hour. Around 3.7% accept projects with a minimum budget of less than $1,000, while 2.9% require a $50,000+ minimum budget.
Why should you hire an appointment setting company?
You should hire an appointment setting company to streamline your scheduling processes and enhance your sales team's efficiency. These companies specialize in managing calendars, ensuring that your team can focus on closing deals rather than juggling appointments. Their lead qualification and appointment management expertise can significantly increase conversion rates and improve business productivity.
Appointment setting services benefits include the following:
Time savings: These companies streamline sales processes, reduce costs, and provide quality leads, freeing up your sales team to focus on converting leads effectively.
Growing your contact database: They ensure your database is up-to-date and well-analyzed, leading to better targeting and improved accuracy in reaching potential clients.
Increased sales ROI: With a tailored approach and a focus on client goals, appointment setting services can significantly boost your return on investment by targeting the right prospects.
Specialized services: These companies offer expertise in specific industries, ensuring that your appointments are with qualified leads relevant to your business.
Marketing strategy development: They help develop effective marketing strategies using digital channels like email, SEO, social media, and Google Ads, leading to a steady stream of qualified leads.
An example of the advantages an appointment setting company can bring in the case of Sekisui Chemical, a Japanese company specializing in thermal management solutions. The business partnered with Belkins, an appointment setting company, and in four months, they secured 21 appointments, including 6 with their top-choice clients, leading to a 15% success rate in closing deals.
Belkins encountered challenges in reaching a niche market and limited locations but overcame these obstacles through thorough lead research and an account-based strategy. This effort generated 800 leads, booked 21 meetings, and paved the way for potential deals with three companies.
How do I choose an appointment setting company?
Choose an appointment setting company by following these comprehensive steps:
Define your goals and requirements: Start by clearly defining what you want to achieve with appointment setting services. Consider your target audience, industry specialization, lead generation objectives, and desired outcomes.
Research and shortlist companies: Conduct thorough research to identify potential appointment setting companies that align with your goals. Look for companies with a proven track record, positive client testimonials, industry experience, and a good reputation.
Send a Request for Proposal (RFP): Prepare a detailed RFP outlining your requirements, expectations, budget, timeline, and any specific criteria you have. Send the RFP to your shortlisted companies and request proposals from them.
Interview potential candidates: Schedule interviews with the companies that submit compelling proposals. Use these interviews to discuss their approach, strategies, tools, team expertise, reporting mechanisms, and how they plan to meet your goals.
Evaluate external resources: Consider involving external resources like industry experts or consultants if you need additional expertise or guidance in evaluating appointment setting companies.
Review proposals and conduct due diligence: Carefully review the proposals you receive, considering factors such as pricing, services offered, service level agreements (SLAs), reporting transparency, data security measures, and past performance metrics.
Check references and client testimonials: Reach out to the companies' references and existing clients to get insights into their experiences. Pay attention to feedback regarding communication, results delivered, and overall satisfaction.
Compare and analyze: Compare the proposals, interview feedback, due diligence findings, references, and client testimonials to make an informed decision.
Make a decision and negotiate terms: Based on your analysis, select the appointment setting company that best meets your requirements. Negotiate terms, pricing, and contract details to ensure a mutually beneficial partnership.
Monitor progress and provide feedback: Once you've engaged with the appointed company, monitor their progress closely. Provide feedback regularly and address any concerns promptly to ensure a successful partnership.
Do you need help finding a suitable appointment setting company? Visit our Marketplace and let us know the details of your project. We'll find the top candidates that suit your needs for free!
What are the key success metrics utilized by appointment setting companies?
The key success metrics utilized by appointment setting companies are the following:
Number of appointments set: Reflects the total number of appointments secured.
Appointment show rate: Indicates the percentage of scheduled appointments attended by prospects.
Call-to-appointment ratio: Measures the effectiveness of calls in securing appointments.
Lead quality score: Assesses lead quality and conversion potential.
Client retention rate: Gauges client satisfaction and loyalty.
Conversion rates: Percentage of appointments that lead to sales.
Average time to secure an appointment: The average time it takes for an appointment setter to schedule a meeting with a potential client.
What questions do I ask when hiring an appointment setting company?
When hiring an appointment setting company, asking the right questions will ensure they align with your needs and expectations.
Consider asking the following:
Relevant Background
What experience do you have in appointment setting for our industry?
Can you provide examples of successful appointment setting campaigns you've executed?
How do you stay updated with industry trends and best practices in appointment setting?
How do you train your appointment setters, and what qualifications do they possess?
What is your success rate with clients in our industry over the past year?
Company Services and Processes
What services do you offer as part of your appointment setting packages?
How do you qualify leads before scheduling appointments?
What tools and technologies do you use to manage appointments and track results?
Can you explain your process for integrating with a client's existing CRM systems?
How do you handle data privacy and security in your appointment setting operations?
The Project
How do you customize appointment setting strategies based on each client's unique needs?
What is your approach to handling objections and ensuring appointments are attended?
How do you measure and report on the success of appointment setting campaigns?
What follow-up procedures do you implement to ensure long-term engagement after the initial appointment?
What are the best B2B appointment setting companies in the U.S.?
The best appointment setting companies in the United States are:
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Proposals