Are you in search of a trusted B2B appointment setting company to streamline your lead generation process? We explored authentic client feedback, relevant case studies, and the industry standing of numerous candidates to help businesses like yours discover the best appointment setting services. Browse our directory and customize your search by budget, service scope, geographic reach, and more.
We've thoroughly assessed hundreds of B2B appointment setting companies to highlight the top 10, considering their core services, notable achievements, client feedback, pricing models, and industry recognitions. Explore their specialties and featured success stories to find a suitable partner for your business needs.
The Number 1 B2B Appointment Setting Company as Selected by DesignRush Is...
Belkins is a B2B lead generation agency specializing in outbound appointment setting, helping businesses secure business meetings with qualified leads. Its appointment setting suite covers lead research, multichannel outreach, and appointment scheduling, tailored to connect clients with ready-to-buy prospects to boost conversion rates. They offer two payment packages for their service, differing mainly by the number of monthly leads and booked appointments.
Belkins Success Story
Challenge: Sekisui Chemical, a Japanese plastics manufacturer, faced difficulties reaching a niche market for its electric car parts and thermal management solutions. Seeking to connect with specific U.S.-based companies in a narrow-profiled market, the manufacturer partnered with Belkins.
Solution: Belkins conducted in-depth lead research and adopted an account-based approach, focusing on high-value target accounts. It personalized campaigns for these accounts and synchronized closely with Sekisui to ensure precise lead qualification, enhancing the conversion rate.
Results: Over four months, Belkins booked 21 appointments, six of which were with Sekisui's dream clients, and achieved a 15% deal closing ratio. Moreover, it generated 800 leads and booked a meeting with a leading U.S. automotive manufacturer, with Sekisui being close to signing deals with three additional companies.
SalesRoads is a B2B appointment setting company with over 18 years of experience, aiming to secure qualified sales appointments for fast-growing brands. It offers sales outsourcing services, including in-depth lead research, personalized email campaigns, and outbound calling, to ensure high conversion rates and accelerated revenue growth. Its experienced sales development representatives (SDRs) and dedicated sales coaches work closely with clients to create a strategic demand generation playbook, having set over 100,000 appointments for its clients to date.
SalesRoads Success Story
Challenge: Captify Health contracted SalesRoads’ services to reach new prospects across gastroenterology offices and hospitals. The company previously expanded sales through referrals but wanted to introduce its service to a broader range of gastroenterology executives.
Solution: SalesRoads crafted a strategic outreach campaign targeting administrators, physicians, executives, and practice managers. Its sales agents generated interest in Captify's managed gastrointestinal prep process and scheduled qualified appointments for the client's sales representatives.
Results: The outreach campaign was substantially lucrative — SalesRoads successfully scheduled an average of 16 monthly appointments. A notable accomplishment from the campaign was that Captify closed a deal with Cleveland Clinic, the largest client in the company's history.
Notable clients: Cap Patrol, Enflux, Methodics, Coviance, Solid Border
EBQ provides appointment setting services designed to cultivate relationships with high-quality leads and advance client sales funnels. When businesses partner with EBQ, they receive a dedicated lead generation team comprising a business consultant, project manager, and dedicated specialist, working toward representing the brand and generating leads. The company's SDRs engage prospects through various channels, gradually warming up cold leads to increase enthusiasm for sales calls. Their services also emphasize full transparency, rapid onboarding, and flexible contracts.
EBQ Success Story
Challenge: Cap Patrol, a company providing technology services for golf clubs, sought to introduce its services to clubs’ respective decision-makers, who were often hard to reach. Despite having a unique solution and strong value proposition, its small team required the assistance of a B2B appointment setting company to connect with the right people and schedule sales meetings.
Solution: To accommodate the client’s request, EBQ's SDRs reached out to prospects using a warm introduction approach. To secure more bookings, the agents persistently followed up with prospects and built new calling lists for additional outreach.
Results: In six months, EBQ set up over 100 sales meetings, creating a sales pipeline worth nearly $500,000. Because of these efforts, Cap Patrol closed over $50,000 in business and witnessed a reduced number of no-show meetings.
Notable clients: Roofcorp of America, Jan Christine Branded Solutions, Mechanical Service & Systems, Air Comfort, Hayes Contracting LLC
Abstrakt Marketing Group provides B2B appointment setting services to help businesses build steady sales pipelines and secure prospect appointments. Its outbound SDR teams focus on generating high-quality sales opportunities by nurturing relationships with qualified prospects and capturing leads through strategic cold calling and emailing. The process includes lead cleansing, introductions, lead nurturing, and appointment setting, ensuring a streamlined and effective approach to sales outreach.
Abstrakt Marketing Group Success Story
Challenge: An HVAC company struggled to secure long-term service contracts during the pandemic, relying on small, sporadic projects. Its current load wasn’t sufficient to sustain its operations, prompting the company to seek a strategy for greater market outreach.
Solution: Abstrakt Marketing initiated a clustered B2B outreach program, targeting commercial and industrial businesses with over 10,000 square feet of air-conditioned space. Leveraging its lead generation expertise, Abstrakt's SDRs predominantly engaged with decision-makers like facility managers and C-level executives via calls and email, gradually building a robust pipeline over several months.
Results: Over seven months, Abstrakt Marketing set 26 appointments, culminating in a $223,927 project deal. This was the client's largest deal in nearly 20 years and provided significant long-term value.
Callbox Inc. is a provider of outsourced B2B marketing and sales support services. The company specializes in lead generation and appointment setting, helping businesses overcome challenges in entering new markets, connect with key decision-makers, launch products, and enhance sales pipeline growth. Callbox Inc. employs a multi-channel customer prospecting strategy, using email, social media, voice, and other channels to connect with target prospects and promote service offerings. Leads are then qualified based on specific criteria to ensure they align with business goals and demonstrate purchase intent.
Callbox Inc Success Story
Challenge: A prominent US-based contact center sought to innovate its lead generation strategies and find prospects beyond existing vendors. The client envisioned enhancing its lead quality and precision targeting to sustain its competitive edge in the market.
Solution: Callbox Inc. focused on replacing client’s existing outreach methods with innovative techniques to effectively identify and engage new potential leads. Utilizing a blend of human expertise and AI-powered tools, Callbox Inc. targeted a diverse range of industries, including home services, security, retail, healthcare, and more across the entire United States.
Results: Callbox's efforts resulted in the client scheduling 58 sales appointments, expanding the reach to over 12,000 accounts, and connecting with 1,267 prospects via social media.
As a B2B appointment setting company, Lead Generators International (LGI) focuses on setting sales-ready appointments, conducting market research, booking demos, researching markets, and registering prospects for webinars and events. The company emphasizes a strategic approach to lead generation, prioritizing quality over quantity and ensuring a high return on investment for its clients. With over 30 years of experience across various industries, LGI is proficient in building value propositions that inspire action, consistently applying best practices from each industry to enhance current B2B campaigns.
Lead Generators International Success Story
Challenge: Firewise Consulting & Learning Academy approached LGI to increase qualified sales-ready appointments within the Canadian fire service industry. Its goal was to engage with key decision-makers, such as fire chiefs, deputy fire chiefs, and training personnel to promote its online training courses effectively.
Solution: LGI developed highly targeted phone scripts tailored to resonate with the needs and interests of the intended audience within the fire service sector. The appointment setting company created a database of niche prospects to ensure targeted outreach efforts. It also assigned dedicated specialists to conduct cold-calling initiatives.
Results: LGI completed a total of 1,700 dials during the outreach campaign. It secured and attended 128 appointments with key stakeholders, achieving a ratio of one appointment for every 13 dials made. 90% of these appointments were rated 'good' to 'very good' in terms of lead qualification and interest by the client.
Notable clients: Person Centred Software, American Express, Bytes, Xero, Equifax
The Telemarketing Company (TTMC) provides high-impact appointment setting and lead generation services tailored for B2B clients. It excels in engaging senior decision-makers through personalized, persuasive phone interactions and conducting systematic prospect qualification based on BANT (budget, authority, need, timescale) criteria. The company leverages unscripted conversations to uncover client pain points and opportunities, supported by comprehensive market intelligence and continuous program improvement through call recordings and real-time reporting.
The Telemarketing Company Success Story
Challenge: Person Centred Software (PCS) aimed to capitalize on a government initiative promoting digitization in the care sector. Leveraging a short window of opportunity created by pending government funding, the company sought to scale its market outreach and build greater awareness and demand across its product line.
Solution: The Telemarketing Company implemented a targeted telemarketing campaign with a team of four callers. The campaigns were designed to educate care homeowners and managers about the benefits of PCS's Digital Care System, emphasizing ease of use, compliance benefits, and unique features like an icon-driven care app.
Results: The Telemarketing Company booked over 566 demo appointments. Beyond engaging with prospects, the client received 2755 responses, enabling it to understand brand perception, market readiness for digitization, and competitor market share, including identifying previously unknown competitors for strategic planning.
Martal Group specializes in B2B appointment setting and sales outsourcing services, catering to both startups and established Fortune 500 companies. It offers tailored solutions to streamline lead generation processes by leveraging real-time intent data and omnichannel strategies. Operating as a sales-as-a-service company, Martal Group boasts a team of seasoned SDRs and sales executives proficient in sourcing qualified leads through outbound and inbound strategies, driving new client registrations, and securing appointments.
Martal Group Success Story
Challenge: Brokerage company Website Closers partnered with Martal Group to expand its sales outreach in the competitive US market, targeting digital entrepreneurs looking to sell their online businesses. It sought to enhance its outreach capabilities beyond its existing resources.
Solution: Martal Group deployed a dedicated team of sales executives who conducted pinpoint prospecting. The team engaged with potential leads based on Website Closers' Ideal Customer Profiles (ICPs) via email, LinkedIn, and phone calls, implementing structured workflows and regular performance reviews to optimize outreach efforts and ensure maximum conversion rates.
Results: Martal Group has successfully generated 7,000 monthly prospects and 23 qualified leads. This steady stream of high-quality appointments has bolstered Website Closers' pipeline and market presence, enabling them to effectively engage with and convert prospective clients.
Notable clients: Yodeck, Panasonic, AstraZeneca, McAfee, Johnson Memorial Health
SalesNash is a B2B appointment setting company that focuses on connecting businesses with key players in their target markets, be it startups, established companies, or enterprise-grade sales teams. Its accounting setting services feature meticulous data validation, customized outreach, and a transparent, client-centric approach to drive significant business growth. Across its operations, the company boasts a 50% average open rate, 99% accuracy in finding data, and a 2% conversion rate across competitive verticals.
SalesNash Success Story
Challenge: Digital signage platform Yodeck aimed to expand its presence in the European market. Its ambition was to find long-term partnerships, rather than quick deals, requiring precise segmentation and detailed messaging tailored to European targets. Given Europe's linguistic diversity, the client requested to conduct messaging and research in multiple languages.
Solution: The project began with targeted segmentation to craft a resonant campaign, followed by aligning content and lead generation strategies. SalesNash employed a strategy to maximize efforts through email, LinkedIn, and cold calling across IT system integrators, marketing agencies, and non-English speaking countries.
Results: SalesNash achieved a 70% open rate and a 15% response rate, scheduling an average of 3-4 pre-qualified partner appointments per week, totaling 18 monthly appointments. Expanding the campaign across non-English speaking countries allowed Yodeck to boost its presence in the European market.
Notable clients: Silver Peak, GE Digital, Cetrix, Oracle, Klarna
Inside Global offers appointment setting services for B2B technology, SaaS, and software companies, handling early-stage sales processes to allow clients to focus on closing deals. Its B2B appointment setting service includes calendar appointment setting, multi-channel communication implementation, online demos and webinars, follow-up communication, opportunity identification, company screening, and event appointment setting. Its multilingual team arranges hundreds of calls and meetings monthly, using diverse communication methods and follow-ups to ensure high-quality lead generation.
Inside Global Success Story
Challenge: Silver Peak, a provider of WAN solutions, needed to generate a consistent pipeline for its Enterprise accounts across EMEA. Reaching out to Inside Global, the client aimed to achieve two objectives: (1) generate 40% of the pipeline target through lead generation in marketing, and (2) ensure that one of every three leads converts into a pipeline opportunity.
Solution: Inside Global deployed a BDR model with three full-time employees covering the UK, France, and the DACH region (Germany, Austria, and Switzerland). The team used a mix of phone and email outreach to secure ten monthly sales appointments.
Results: The outreach campaigns were a success — 57% of attended appointments led to opportunities, with Inside Global influencing 60% of the total pipeline and contributing 45% of Silver Peak’s net new pipeline. This outcome led to further regional expansion.
How We Picked the Best Appointment Setting Service Companies
To select the best appointment setting service companies, we reviewed their testimonials, case studies, industry reputation, team expertise, client roster, and executive management. Our team of agency experts developed a scoring system to measure their overall performance based on several important factors:
Reviews: Service quality, client satisfaction, and agency reliability
Portfolio: Successful appointment setting projects with documented results and client testimonials
Awards and press: Recognitions and accolades from respected third-party sources highlighting innovation and excellence
Team bios: Overview of team members' expertise and experience in securing a high volume of appointments
Top services: Core offerings and specialized focus areas
Appointment setting expertise: Proficiency in scheduling appointments with qualified leads and enhancing client sales funnels
Close more deals with ROI-focused lead acquisition
Belkins runs outbound lead generation for B2B companies across 50+ industries, using cold calling, email, and LinkedIn to book 100 to 400 qualified appointments per year per client. Founded in 2017, the call center company has received multiple Stevie Awards...
Top Services:
Email Marketing
BPO
CRM Consulting
Business Consulting
Direct Marketing
Show more
Location
Dover, Delaware
Number of Employees
250 - 499
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
18 Projects Listed
Belkins Services
Email Marketing
BPO
CRM Consulting
Business Consulting
Direct Marketing
Digital Marketing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Sekisui
MONA Payment
Cengage
CitrusAd
OpenTeleHealth (OTH)
BinarApps
DonorBox
Simply NUC
Grafi AI
YorkTest
Data sourced from the agency's DesignRush profile
Belkins Reviews & Testimonials
Patrick Benasillo CCO, EVP & Co-Founder at Visual Graphic Systems
5.0★
Lead Generation Review from Patrick Benasillo
Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.
Rafael Co-CEO at Outstaff Company
5.0★
Appointment Setting Review from Rafael
Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.
Allison Hill Business Development Manager at IT Services Company
5.0★
Lead Generation Review from Allison Hill
Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
SDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides B2B call center services covering cold calling, inbound call management, and customer support, with each engagement staffed by dedicated SDRs working 40 hours per week. The call center company's packages include a US-based dialer, project manager, and weekly reporting...
Top Services:
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
Show more
Location
Manchester, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
12 Projects Listed
Munzai Solutions Services
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
Managed Services
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Souqh
Maxyfi
Konch
Skriber
Data sourced from the agency's DesignRush profile
Munzai Solutions Reviews & Testimonials
Davey Warren 🍐 CEO at Pearagon
5.0★
Outbound Review from Davey Warren 🍐
Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.
Sam Bartow Moreno Founding GTM Director at CourtNexa
5.0★
Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.
Brian Oltmanns CEO at GoFindBuild
5.0★
Call Centers Review from Brian Oltmanns
I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed provides service desk and chat support alongside back-office, data entry, and AI-assisted data processing. Operating since 2002, the call center provider delivers 24/7 support with up to 80% cost savings versus in-house operations...
Top Services:
BPO
AI Development
eCommerce Development
Phone Answering Services
Customer Support
Show more
Location
Portland, Oregon
Number of Employees
100 - 249
Average Hourly Rate
$6/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
TechSpeed Services
BPO
AI Development
eCommerce Development
Phone Answering Services
Customer Support
Transcription Services
Staff Augmentation
Web Design
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
WACOM
Hofstra Univercity
Merrill Lynch
C2 Financial Corporation
Griflan Design
Bridgetown Coffee
Direct Crown
Passport Unlimited
Data sourced from the agency's DesignRush profile
TechSpeed Reviews & Testimonials
Etienne Demeules Director of Finance & Valuation at DSMA
5.0★
Data Entry Review from Etienne Demeules
TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations
Diane Ernstsson Manager at JDXpert
5.0★
Data Entry Review from Diane Ernstsson
TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!
Mark Stefanski VP of Software at Compology
5.0★
Data Entry Review from Mark Stefanski
For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A global Digital Marketing Agency helping brands streamline and scale their business with bespoke SEO, Social Media Marketing, PPC, Email Marketing, Content Marketing, Database generation, Lead Generation, Branding, and Website development solutions.We help you grow your business online...
Top Services:
SEO
Digital Marketing
WordPress Website Design
Digital Services
Social Media Marketing
Show more
Location
Pune, India
Number of Employees
Under 49
Average Hourly Rate
$15/hr
Minimal Budget
Under $1,000
Espial Solutions Services
SEO
Digital Marketing
WordPress Website Design
Digital Services
Social Media Marketing
Content Marketing
Email Marketing
PPC
Customer Support
eCommerce
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
TelerainMD
Boomerang Transportation
Bow and Baan Technology Services Pvt. Ltd.
Data sourced from the agency's DesignRush profile
Espial Solutions Reviews & Testimonials
Ahmed Iqbal Khan Senior O&M Engineer at Amin Renewable Energy Company SAOC at Amin Renewable Energy Company SAOC
5.0★
PPC Review from Ahmed Iqbal Khan
Espial worked for us to deliver quality leads through PPC campaigns. Our challenge was that we hardly had 1% conversion from all the clicks that we were getting through Google Adwords. Within a month our lead to conversion increased from 1% to 5%, that was a remarkable achievement. They know which design and content works best. The level of communication and responsiveness that we receive from them makes them incredibly easy to work with.
Saurabh Agarwal IT Manager at TelerainMD Inc
5.0★
SEO Review from Saurabh Agarwal
We are very satisfied with the services received so far in these 7 months. Because of Espial Solution's efforts, the site's traffic boosted and most keywords used got high-rankings on Google search. As a result, the client receives more organic conversions and customer satisfaction. The team is very professional and punctual.
Rajeev Mehta President at Medical Transportation Company
5.0★
Digital Marketing Review from Rajeev Mehta
Working with them is quite fluid, they are available 24 hours of the day. Thanks to the work of Espial Solutions, website traffic increased and sales grew by almost 50%. The workflow is fluid, as the team is available all day. The client is impressed with the analytical way that Espial Solutions did their work, studying the business model first before starting.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.
Leadium builds each engagement around channel-optimized lead research, identifying whether each prospect is best reached by phone, email, or LinkedIn before outreach begins. Thefirm provides outbound and inbound appointment setting, cold calling, data sourcing, and deliverability management...
Top Services:
Email Marketing
BPO
CRM Consulting
Business Consulting
Direct Marketing
Show more
Location
Las Vegas, Nevada
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Leadium Services
Email Marketing
BPO
CRM Consulting
Business Consulting
Direct Marketing
Customer Support
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Square
Rackspace
Microsoft
LG
DirecTV
OSRAM
Time Logistics
Palo Alto Networks
Amada Senior Care
brightwheel
Data sourced from the agency's DesignRush profile
Leadium Reviews & Testimonials
Scott Proffitt VP of Sales at Energy Assurance
5.0★
AI Marketing Review from Scott Proffitt
Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.
Sam Jennings Sales Manager at Best Bees Company
5.0★
Call Centers Review from Sam Jennings
Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.
Marcos Moura Founder and COO at Amada Senior Care
5.0★
Call Centers Review from Marcos Moura
Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...
Top Services:
BPO
eCommerce
Accounting
Phone Answering Services
Customer Support
Show more
Location
Tirana, Albania
Number of Employees
500 - 999
Average Hourly Rate
$14/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
3 Projects Listed
EuroCom CX Services
BPO
eCommerce
Accounting
Phone Answering Services
Customer Support
Call Centers
Business Consulting
Market Research
HR Outsourcing
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Rocket Sharing
Audika Group
Digital One
Vodafone
TIM
Data sourced from the agency's DesignRush profile
EuroCom CX Reviews & Testimonials
Siar Residence Review from Google
5.0★
Siar Residence's Review Sourced from Google
We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.
Gaetano Ferrara Review from Google
5.0★
Gaetano Ferrara's Review Sourced from Google
I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.
Josè Freitas Review from Google
5.0★
Josè Freitas's Review Sourced from Google
As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Kraft Communications is a Social Media Management and Web Design company dedicated to taking care of your online presence...
Top Services:
Branding
Social Media Marketing
Web Design
eCommerce Development
Creative Services
Show more
Location
Terrace, Canada
Number of Employees
Under 49
Average Hourly Rate
$56/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
4 Projects Listed
Kraft Communications Services
Branding
Social Media Marketing
Web Design
eCommerce Development
Creative Services
Graphic Design
Public Relations
Customer Support
Event Marketing
Logo Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Wine On The Terrace
Fusion Eyecare Kitimat
Northwest Fuels Ltd
D & J Container Services Ltd.
Master Sweeper Ltd.
Bloomaceuticals
Complete Solids Control
Versalles Value
PNGi
Dr Rem Lee Hospital Foundation
Data sourced from the agency's DesignRush profile
Kraft Communications Reviews & Testimonials
Leanne Harms Review from Google
5.0★
Leanne Harms's Review Sourced from Google
Janine and her staff are very professional, friendly and helpful. They go above and beyond for any task I ask of them and they are very courteous and prompt. The graphics and diction are top quality. Best money ever spent!!
Evan Palahicky Review from Google
5.0★
Evan Palahicky's Review Sourced from Google
Excellent customer service and communication!! Very happy with all the work done so far. Will surely use again for future projects. Thank you!
Barbara Bond Review from Google
5.0★
Barbara Bond's Review Sourced from Google
I recently had the pleasure of working with Janine Kraft from Kraft Communications, and I can confidently say that she deserves every bit of this 5-star review! From the moment we started collaborating, Janine showcased her expertise in both media and web design.Her creative vision is truly remarkable; she crafted a stunning website that not only captures the essence of our brand but also enhances user experience. Janine's attention to detail is impeccable, ensuring that every element aligns perfectly with our goals.What impressed me the most was her dedication to understanding our needs. She listened attentively, provided valuable insights, and was always open to feedback, making the entire process smooth and enjoyable. Her communication skills are top-notch, keeping us informed and engaged throughout the project.If you're looking for someone who is not only skilled but also passionate about what they do, I highly recommend Janine Kraft and Kraft Communications. Working with her has been a game-changer for our business, and I can't wait to see where her talents will take us next!
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A Virtual Business Development Center (BDC) is an outsourced team specializing in lead management, customer engagement, and sales support. Operating remotely, these professionals handle appointment scheduling, follow-ups, CRM management, and digital customer interactions boosting conversions while reducing...
Top Services:
Call Centers
Software Development
Location
Sugar Land, Texas
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
Under $1,000
Virtual BDC LLC Services
Call Centers
Software Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Korfshore is a global outsourcing partner delivering smart, scalable, and high-performance offshore teams across multiple industries. We help businesses reduce costs, streamline operations, and access specialized talent in finance, technology, logistics, healthcare, and back-office support. With a strong...
Top Services:
BPO
Location
Calgary, Canada
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Minimal Budget
$50,000 & Up
Korfshore Inc Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dedicated virtual assistants and full phone teams, matched in 3 to 5 days, managed daily by our team, and backed by a 110-Day Guarantee. You run the business. We run the team...
Top Services:
BPO
Customer Support
Call Centers
Location
Quezon City, Philippines
Number of Employees
50 - 99
Portfolios Count
1 Project Listed
Armasourcing Services
BPO
Customer Support
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Tekton Growth
NorCal Pool Service
Click Press Hub
Ask Away Health
Twin Cities Auto Auction
Data sourced from the agency's DesignRush profile
Armasourcing Reviews & Testimonials
Biboy Sama Review from Google
5.0★
Biboy Sama's Review Sourced from Google
I’ve worked with other VAs before, but this company provides a different level of professionalism. My assistant is punctual, proactive, and requires minimal supervision. It’s like having a full-time employee at a fraction of the cost.
Zion Drake Review from Google
5.0★
Zion Drake's Review Sourced from Google
Alessandra really listens. She matched us with a remote assistant who fits our company like a glove. And Eli’s leadership, grounded in faith and service, gives this business real soul.
Panoy Lorrie Claire V. Review from Google
5.0★
Panoy Lorrie Claire V.'s Review Sourced from Google
Eli clearly knows how to build a values-based business. Every interaction I had with Allyza felt intentional and uplifting. We love our new hire—and the social impact makes us even prouder to be clients.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Our core value at ROI CX Solutions is delivering tailored call center outsourcing solutions that scale with your business. Impressive outcomes define our legacy in customized scripting, agent training, and seamless onshore-offshore staffing blends—ensuring 24/7 support that drives exceptional customer...
Top Services:
Call Centers
BPO
Customer Support
Phone Answering Services
Show more
Location
American Fork, Utah
Number of Employees
1000 & Up
Portfolios Count
3 Projects Listed
ROI CX Solutions Services
Call Centers
BPO
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hello Fresh
SAMSUNG
TSA PRE
Panera
VISA
Data sourced from the agency's DesignRush profile
ROI CX Solutions Reviews & Testimonials
Mr. John Review from Google
1.0★
Mr. John's Review Sourced from Google
If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.
Valupack Gaming Review from Google
1.0★
Valupack Gaming's Review Sourced from Google
Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.
Alece Peterson Review from Google
1.0★
Alece Peterson's Review Sourced from Google
I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly.The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Upstream BPO Leads The Industry. With Multilingual And Omnichannel Support And Customer Experience (CX), Back-Office, Inside sales, tele sales, Lead generation, Digital Transformation, And Intelligent Automation Solutions. Our BPO Experts Have Over 25 Years Of Experience In Delivering Value And Better...
Top Services:
Call Centers
BPO
HR Outsourcing
Customer Support
Show more
Location
Kuala Lumpur, Malaysia
Number of Employees
1000 & Up
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Upstream BPO Services
Call Centers
BPO
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years...
Top Services:
Phone Answering Services
Call Centers
Customer Support
BPO
Managed Services
Show more
Location
Hamilton, Canada
Number of Employees
250 - 499
AnswerPlus Services
Phone Answering Services
Call Centers
Customer Support
BPO
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Skilled Trades
Elevators
Healthcare
Professional Services
Property + Facilities Management
Government
Other Industries
Data sourced from the agency's DesignRush profile
AnswerPlus Reviews & Testimonials
Cindy Halsall Review from Google
5.0★
Cindy Halsall's Review Sourced from Google
We have tried several different services to look after our after hours phones. AnswerPlus was by far the most professional company. I would highly recommend!!!
Laura M Dixon Review from Google
1.0★
Laura M Dixon's Review Sourced from Google
They age discriminate and I have been in contact with their head office to report them
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
For over 60 years, Answer United has been a trusted leader in the answering services industry, providing call center and live telephone answering services to businesses of all sizes. We offer 24/7 support to ensure seamless customer interactions that help businesses grow while keeping costs down...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Staff Augmentation
Show more
Location
Kalamazoo, Michigan
Number of Employees
50 - 99
Minimal Budget
Under $1,000
Answer United Services
Phone Answering Services
Call Centers
Customer Support
Staff Augmentation
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Food and Beverage Industry
Energy & Mining Industry
Health Care Industry
Data sourced from the agency's DesignRush profile
Answer United Reviews & Testimonials
Jackie B Review from Google
1.0★
Jackie B's Review Sourced from Google
Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened.Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company.When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored.After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.
Deep R Review from Google
3.0★
Deep R's Review Sourced from Google
I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business.I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR.I think using them as a message-taking service is fine but would not expect anything more of them.
Jon Liebertz Review from Google
5.0★
Jon Liebertz's Review Sourced from Google
Our favorite vendor, Answer United!As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager.Barbara and the Answer United group have exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers.Looking forward to expanding our business relationship into the 2020 year!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Paul Virtual Solutions, based in Regina, Saskatchewan, offers a range of services including International Trading, BPO, Call Center & HR Solutions, and Affiliate Marketing led Sales Solutions to clients globally. We excel in facilitating seamless connections between Manufacturers, Suppliers, and Potential...
Top Services:
Affiliate Marketing
Call Centers
Business Consulting
BPO
Customer Support
Show more
Location
Regina, Canada
Number of Employees
Under 49
Paul Virtual Solutions Services
Affiliate Marketing
Call Centers
Business Consulting
BPO
Customer Support
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are a South Africa-based operations and support systems agency helping startups and growing companies scale customer support, AI operations, and backend workflows. We specialize in building efficient human-in-the-loop systems, support triage processes, and operational structures that reduce workload on...
Top Services:
Business Consulting
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Show more
Location
Cape Town, South Africa
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
Econx Group Services
Business Consulting
BPO
Phone Answering Services
Customer Support
HR Outsourcing
Call Centers
Market Research
Transcription Services
Accounting
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology...
Top Services:
Call Centers
Phone Answering Services
Customer Support
BPO
Show more
Location
Lagos, Nigeria
Number of Employees
500 - 999
Average Hourly Rate
$25/hr
CallTel Communications Limited Services
Call Centers
Phone Answering Services
Customer Support
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...
Top Services:
Phone Answering Services
Call Centers
Customer Support
BPO
Market Research
Show more
Location
Cairo, Egypt
Number of Employees
250 - 499
Minimal Budget
$1,000 - $10,000
Contact Center Source Services
Phone Answering Services
Call Centers
Customer Support
BPO
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
A Giant Global Ecommerce Brand
Google Premier Channel Partner
Mortgage Bank Lender
USA Nationwide Debt Consolidation
Data sourced from the agency's DesignRush profile
Contact Center Source Reviews & Testimonials
Basil Salah Review from Google
5.0★
Basil Salah's Review Sourced from Google
Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration.I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support.I’m grateful to be part of such a positive and encouraging environment
Mohamed Shazly Review from Google
5.0★
Mohamed Shazly's Review Sourced from Google
This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service
Habiba Essam Review from Google
1.0★
Habiba Essam's Review Sourced from Google
I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Hire Global Talent Without Borders Legal Risk Or Delays
Smart Outsourcing Solution (SOS) is your partner for compliant offshore hiring. With decades of recruitment experience and strong operations in the Philippines, we deliver remote-ready talent in AI, tech, and customer support. Our EOR solution handles everything from onboarding to payroll, giving you a...
Top Services:
HR Outsourcing
Business Consulting
BPO
Customer Support
Show more
Location
Muntinlupa, Philippines
Number of Employees
500 - 999
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Smart Outsourcing Solution Services
HR Outsourcing
Business Consulting
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Locomote
Convertr
The Solicitors Group
Virtual Labs
Nikken International, Inc.
AECO Energy Philippines
CapAll Tax
Fun Kids Guide
Professional Dentistry
Data sourced from the agency's DesignRush profile
Smart Outsourcing Solution Reviews & Testimonials
Michael Konomanyi Review from Google
5.0★
Michael Konomanyi's Review Sourced from Google
Smart Outsourcing Solution took us from zero to a fully operational, globally capable support team in record time. We have worked with this team for a number of years now and could not be happier with our team members.They recruited and onboarded top‑tier talent with them available and ready to go as soon as we needed, and also handled all compliance and payroll headaches.Thanks to SOS’s 24/7 tech‑support desk, our new team now supports Fortune 500 customers across three continents without a hitch; issues are resolved in minutes, not days.Weekly progress calls keep us fully informed while their proactive approach means we scale smoothly, with no need to set up a local entity.If you want a turnkey way to build a remote team that can confidently serve the world’s biggest enterprises (complete with rock‑solid tech and SaaS support) I can’t recommend Smart Outsourcing Solution highly enough.
ben howlett Review from Google
5.0★
ben howlett's Review Sourced from Google
We were overwhelmed by seasonal spikes in customer enquiries, plant care scheduling, and online orders across multiple garden centres. Smart Outsourcing Solution’s Employer of Record (EOR) service helped us quickly hire a remote horticulture support team in the Philippines, handling compliance, payroll, and onboarding end‑to‑end. Result: faster response times, better stock and planting coordination, and the ability to scale our support across Southeast Asia without setting up local entities.Project OverviewWe needed reliable admin and customer support coverage to manage planting schedules, subscription garden kits, and care advice lines during peak growing months. SOS acted as our EOR, standing up a trained offshore workforce that now supports order management, chat support, and seasonal campaigns.What Do You Like the Most About Working with Smart Outsourcing SolutionThey understood seasonal labour swings and let us scale remote teams up or down without HR complexity. Compliance and payroll were fully managed, so we could focus on growing healthy gardens — not navigating labour law.What Can Smart Outsourcing Solution Improve on FurtherA self-serve forecasting tool tied to our sales cycles would help us plan headcount ahead of spring and holiday promotions.Results & RecommendationIf you run a gardening or horticulture business and need flexible staffing, an Employer of Record (EOR) partner in the Philippines is a cost‑effective, compliant way to support growth, customer care, and seasonal demand across Southeast Asia.
Robert Greene Review from Google
5.0★
Robert Greene's Review Sourced from Google
Great service! Martin, Phil and the team really delivered for me when I needed help with the project. They found the staff I needed who were highly trained and competent, so it was a seamless process that made everything easier. Highly recommended.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Vaden Consultancy is a trusted partner delivering end-to-end technology and talent solutions to help businesses scale efficiently and securely. With deep expertise in Microsoft 365 CRM, Business Central, Power Platform, Azure Cloud, custom software development, and IT staff augmentation...
Top Services:
Software Development
Web Development
ERP Consulting
CRM Consulting
Staff Augmentation
Show more
Location
Ahmedabad, India
Number of Employees
50 - 99
Average Hourly Rate
$20/hr
Minimal Budget
Under $1,000
Vaden Consultancy Services
Software Development
Web Development
ERP Consulting
CRM Consulting
Staff Augmentation
DevOps Consulting
Cybersecurity
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Education Industry
Health Care Industry
Energy & Mining Industry
Data sourced from the agency's DesignRush profile
Vaden Consultancy Reviews & Testimonials
Navin Vora Review from Google
5.0★
Navin Vora's Review Sourced from Google
Vaden Consutany is best recruitment services company. We have hire VADEN CONSUTANY company last 1 year ago. Vaden is provided best resource to us.
Akshata Roy Review from Google
5.0★
Akshata Roy's Review Sourced from Google
Working at Vaden Consultancy has been a great experience. The work environment is professional and supportive, and the management is approachable. I’m especially grateful for the mentors guidance and constant support, which has helped me learn, grow, and gain confidence in my role. The mentorship, teamwork, and positive culture make it a great place for career growth and skill development.
Monika Bhagat Review from Google
5.0★
Monika Bhagat's Review Sourced from Google
Vaden Consultancy is a very good organization with a positive work culture. Our team manager, Chirag Sir is very calm and handles work smoothly. Whenever we face any challenges the team members & team leaders at Vaden Consultancy are always ready to help. This supportive environment motivates us to work both hard and smart. Overall, it is a great place to work.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
An appointment setting company is a specialized firm that schedules appointments for other businesses. These companies often serve businesses that rely on appointments for sales consultations, service offerings, or other business meetings.
The primary role of an appointment setting company is to handle the initial stages of sales and marketing outreach by contacting potential clients or leads, engaging them in conversation, and arranging a time for a more detailed discussion or presentation with a sales representative or service provider from the hiring company.
This service is precious in B2B (business-to-business) environments where establishing initial contact and securing face-to-face or virtual meetings can be crucial for closing sales and establishing partnerships.
Appointment setting companies use various tools and strategies to efficiently manage these tasks, including customer relationship management (CRM) systems, automated scheduling tools, and skilled telemarketing personnel. Their expertise helps their clients focus on closing deals and providing services rather than on the often time-consuming process of lead generation and appointment scheduling.
According to recent industry statistics, appointment setting companies are crucial in enhancing business growth. The appointment scheduling software market is set to grow by 13.1% by 2026. Local businesses have likewise seen an increase in revenue by 120% after adding online booking systems to their website. Meanwhile, over 46% of appointments are booked online.
For example, a US-based software company partnered with UnboundB2B to enhance its lead conversion rates by 178% using content syndication and email marketing. The company faced challenges expanding its customer base and generating quality leads across various sectors. UnboundB2B employed a targeted approach, including understanding the target audience, telemarketing, email marketing campaigns, and predictive analytics, resulting in 476 high-quality leads generated, a 72% increase in conversion rates, and a 93% boost in ROI over three months.
What does an appointment setting company do?
Appointment setting company specializes in scheduling meetings, calls, or appointments between clients and potential customers on behalf of businesses. They often use various communication channels such as phone, email, or online platforms to coordinate and confirm appointments, helping organizations to streamline their sales and outreach processes.
Appointment setting services usually include:
Market research: Conducting in-depth analysis to understand market trends, target audience preferences, and competitor strategies, providing valuable insights for effective appointment setting campaigns.
Lead generation: Identifying and qualifying potential leads through targeted strategies, ensuring a steady stream of prospects for appointment scheduling.
B2B appointment setting: Facilitating appointments between businesses, ensuring seamless communication and coordination to drive business growth and partnerships.
Customer support appointments: Managing and scheduling appointments for customer inquiries, support requests, and service consultations, enhancing customer experience and retention.
Calendar management: Efficiently organizing and managing appointment schedules, ensuring optimal utilization of time and resources.
Telemarketing services: Utilizing phone calls to promote products or services, generate leads, and schedule appointments, leveraging direct communication for practical appointment setting.
Event scheduling: Coordinating and scheduling appointments for events, conferences, or seminars, ensuring smooth logistics and participant engagement.
Reminder services: Sending timely reminders to clients and prospects about upcoming appointments, reducing no-shows, and optimizing appointment attendance rates.
CRM integration and support: Integrating appointment scheduling systems with customer relationship management (CRM) software, streamlining data management, and enhancing customer engagement.
Follow-up calls: Conducting follow-up calls post-appointment to gather feedback, address concerns, and nurture leads.
We can see the effectiveness of appointment setting services in the success story presented by SalesRoads. The company helped Kuebix, a transportation management system provider, overcome challenges in converting freemium users to paying customers and engaging with enterprise accounts. It established a dedicated inside sales team that booked 966 appointments with prominent enterprises, significantly enhancing Kuebix's market reach.
What is the difference between an appointment setting company and a BPO company?
The difference between an appointment setting company and a BPO company lies primarily in their scope of services and focus. While both companies provide services that help other businesses improve their operations, appointment setting companies are more niche and focused on scheduling and lead management. In contrast, BPO companies offer a more comprehensive range of services, including outsourcing several business functions.
Appointment setting companies primarily focus on the following:
Generating leads and scheduling appointments
Creating and updating contact databases
Developing targeted marketing strategies
Facilitating meetings and follow-ups
Virtual meeting support
BPO companies' areas of expertise typically include:
Customer service outsourcing
Technical support
Data entry and processing
Human resources (HR) outsourcing
Accounting and finance services
IT support and development
How much does the appointment setting cost?
Appointment setting typically costs between $500 and $5,000 for a set number of appointments. Besides flat rate, other pricing models include:
Hourly rate, which usually ranges from $15 to $100
Commission-based fee, which can be between 1% and 30 of the resulting sale
Pay-per-appointment rate, which can range from $20 to $200
The precise cost of appointment setting services is influenced by the complexity of the sales process, the industry targeted, the geographical location, and the expertise required to engage potential clients effectively. The volume of appointments needed and the payment structure (e.g., per appointment or monthly retainer) also significantly impact the pricing.
The top 50 appointment setting companies on DesignRush charge an average of $22 per hour. Around 3.7% accept projects with a minimum budget of less than $1,000, while 2.9% require a $50,000+ minimum budget.
Why should you hire an appointment setting company?
You should hire an appointment setting company to streamline your scheduling processes and enhance your sales team's efficiency. These companies specialize in managing calendars, ensuring that your team can focus on closing deals rather than juggling appointments. Their lead qualification and appointment management expertise can significantly increase conversion rates and improve business productivity.
Appointment setting services benefits include the following:
Time savings: These companies streamline sales processes, reduce costs, and provide quality leads, freeing up your sales team to focus on converting leads effectively.
Growing your contact database: They ensure your database is up-to-date and well-analyzed, leading to better targeting and improved accuracy in reaching potential clients.
Increased sales ROI: With a tailored approach and a focus on client goals, appointment setting services can significantly boost your return on investment by targeting the right prospects.
Specialized services: These companies offer expertise in specific industries, ensuring that your appointments are with qualified leads relevant to your business.
Marketing strategy development: They help develop effective marketing strategies using digital channels like email, SEO, social media, and Google Ads, leading to a steady stream of qualified leads.
An example of the advantages an appointment setting company can bring in the case of Sekisui Chemical, a Japanese company specializing in thermal management solutions. The business partnered with Belkins, an appointment setting company, and in four months, they secured 21 appointments, including 6 with their top-choice clients, leading to a 15% success rate in closing deals.
Belkins encountered challenges in reaching a niche market and limited locations but overcame these obstacles through thorough lead research and an account-based strategy. This effort generated 800 leads, booked 21 meetings, and paved the way for potential deals with three companies.
How do I choose an appointment setting company?
Choose an appointment setting company by following these comprehensive steps:
Define your goals and requirements: Start by clearly defining what you want to achieve with appointment setting services. Consider your target audience, industry specialization, lead generation objectives, and desired outcomes.
Research and shortlist companies: Conduct thorough research to identify potential appointment setting companies that align with your goals. Look for companies with a proven track record, positive client testimonials, industry experience, and a good reputation.
Send a Request for Proposal (RFP): Prepare a detailed RFP outlining your requirements, expectations, budget, timeline, and any specific criteria you have. Send the RFP to your shortlisted companies and request proposals from them.
Interview potential candidates: Schedule interviews with the companies that submit compelling proposals. Use these interviews to discuss their approach, strategies, tools, team expertise, reporting mechanisms, and how they plan to meet your goals.
Evaluate external resources: Consider involving external resources like industry experts or consultants if you need additional expertise or guidance in evaluating appointment setting companies.
Review proposals and conduct due diligence: Carefully review the proposals you receive, considering factors such as pricing, services offered, service level agreements (SLAs), reporting transparency, data security measures, and past performance metrics.
Check references and client testimonials: Reach out to the companies' references and existing clients to get insights into their experiences. Pay attention to feedback regarding communication, results delivered, and overall satisfaction.
Compare and analyze: Compare the proposals, interview feedback, due diligence findings, references, and client testimonials to make an informed decision.
Make a decision and negotiate terms: Based on your analysis, select the appointment setting company that best meets your requirements. Negotiate terms, pricing, and contract details to ensure a mutually beneficial partnership.
Monitor progress and provide feedback: Once you've engaged with the appointed company, monitor their progress closely. Provide feedback regularly and address any concerns promptly to ensure a successful partnership.
Do you need help finding a suitable appointment setting company? Visit our Marketplace and let us know the details of your project. We'll find the top candidates that suit your needs for free!
What are the key success metrics utilized by appointment setting companies?
The key success metrics utilized by appointment setting companies are the following:
Number of appointments set: Reflects the total number of appointments secured.
Appointment show rate: Indicates the percentage of scheduled appointments attended by prospects.
Call-to-appointment ratio: Measures the effectiveness of calls in securing appointments.
Lead quality score: Assesses lead quality and conversion potential.
Client retention rate: Gauges client satisfaction and loyalty.
Conversion rates: Percentage of appointments that lead to sales.
Average time to secure an appointment: The average time it takes for an appointment setter to schedule a meeting with a potential client.
What questions do I ask when hiring an appointment setting company?
When hiring an appointment setting company, asking the right questions will ensure they align with your needs and expectations.
Consider asking the following:
Relevant Background
What experience do you have in appointment setting for our industry?
Can you provide examples of successful appointment setting campaigns you've executed?
How do you stay updated with industry trends and best practices in appointment setting?
How do you train your appointment setters, and what qualifications do they possess?
What is your success rate with clients in our industry over the past year?
Company Services and Processes
What services do you offer as part of your appointment setting packages?
How do you qualify leads before scheduling appointments?
What tools and technologies do you use to manage appointments and track results?
Can you explain your process for integrating with a client's existing CRM systems?
How do you handle data privacy and security in your appointment setting operations?
The Project
How do you customize appointment setting strategies based on each client's unique needs?
What is your approach to handling objections and ensuring appointments are attended?
How do you measure and report on the success of appointment setting campaigns?
What follow-up procedures do you implement to ensure long-term engagement after the initial appointment?
What are the best B2B appointment setting companies in the U.S.?
The best appointment setting companies in the United States are:
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Proposals