Are you in search of a trusted B2B appointment setting company to streamline your lead generation process? We explored authentic client feedback, relevant case studies, and the industry standing of numerous candidates to help businesses like yours discover the best appointment setting services. Browse our directory and customize your search by budget, service scope, geographic reach, and more.
We've thoroughly assessed hundreds of B2B appointment setting companies to highlight the top 10, considering their core services, notable achievements, client feedback, pricing models, and industry recognitions. Explore their specialties and featured success stories to find a suitable partner for your business needs.
The Number 1 B2B Appointment Setting Company as Selected by DesignRush Is...
Belkins is a B2B lead generation agency specializing in outbound appointment setting, helping businesses secure business meetings with qualified leads. Its appointment setting suite covers lead research, multichannel outreach, and appointment scheduling, tailored to connect clients with ready-to-buy prospects to boost conversion rates. They offer two payment packages for their service, differing mainly by the number of monthly leads and booked appointments.
Belkins Success Story
Challenge: Sekisui Chemical, a Japanese plastics manufacturer, faced difficulties reaching a niche market for its electric car parts and thermal management solutions. Seeking to connect with specific U.S.-based companies in a narrow-profiled market, the manufacturer partnered with Belkins.
Solution: Belkins conducted in-depth lead research and adopted an account-based approach, focusing on high-value target accounts. It personalized campaigns for these accounts and synchronized closely with Sekisui to ensure precise lead qualification, enhancing the conversion rate.
Results: Over four months, Belkins booked 21 appointments, six of which were with Sekisui's dream clients, and achieved a 15% deal closing ratio. Moreover, it generated 800 leads and booked a meeting with a leading U.S. automotive manufacturer, with Sekisui being close to signing deals with three additional companies.
SalesRoads is a B2B appointment setting company with over 18 years of experience, aiming to secure qualified sales appointments for fast-growing brands. It offers sales outsourcing services, including in-depth lead research, personalized email campaigns, and outbound calling, to ensure high conversion rates and accelerated revenue growth. Its experienced sales development representatives (SDRs) and dedicated sales coaches work closely with clients to create a strategic demand generation playbook, having set over 100,000 appointments for its clients to date.
SalesRoads Success Story
Challenge: Captify Health contracted SalesRoads’ services to reach new prospects across gastroenterology offices and hospitals. The company previously expanded sales through referrals but wanted to introduce its service to a broader range of gastroenterology executives.
Solution: SalesRoads crafted a strategic outreach campaign targeting administrators, physicians, executives, and practice managers. Its sales agents generated interest in Captify's managed gastrointestinal prep process and scheduled qualified appointments for the client's sales representatives.
Results: The outreach campaign was substantially lucrative — SalesRoads successfully scheduled an average of 16 monthly appointments. A notable accomplishment from the campaign was that Captify closed a deal with Cleveland Clinic, the largest client in the company's history.
Notable clients: Cap Patrol, Enflux, Methodics, Coviance, Solid Border
EBQ provides appointment setting services designed to cultivate relationships with high-quality leads and advance client sales funnels. When businesses partner with EBQ, they receive a dedicated lead generation team comprising a business consultant, project manager, and dedicated specialist, working toward representing the brand and generating leads. The company's SDRs engage prospects through various channels, gradually warming up cold leads to increase enthusiasm for sales calls. Their services also emphasize full transparency, rapid onboarding, and flexible contracts.
EBQ Success Story
Challenge: Cap Patrol, a company providing technology services for golf clubs, sought to introduce its services to clubs’ respective decision-makers, who were often hard to reach. Despite having a unique solution and strong value proposition, its small team required the assistance of a B2B appointment setting company to connect with the right people and schedule sales meetings.
Solution: To accommodate the client’s request, EBQ's SDRs reached out to prospects using a warm introduction approach. To secure more bookings, the agents persistently followed up with prospects and built new calling lists for additional outreach.
Results: In six months, EBQ set up over 100 sales meetings, creating a sales pipeline worth nearly $500,000. Because of these efforts, Cap Patrol closed over $50,000 in business and witnessed a reduced number of no-show meetings.
Notable clients: Roofcorp of America, Jan Christine Branded Solutions, Mechanical Service & Systems, Air Comfort, Hayes Contracting LLC
Abstrakt Marketing Group provides B2B appointment setting services to help businesses build steady sales pipelines and secure prospect appointments. Its outbound SDR teams focus on generating high-quality sales opportunities by nurturing relationships with qualified prospects and capturing leads through strategic cold calling and emailing. The process includes lead cleansing, introductions, lead nurturing, and appointment setting, ensuring a streamlined and effective approach to sales outreach.
Abstrakt Marketing Group Success Story
Challenge: An HVAC company struggled to secure long-term service contracts during the pandemic, relying on small, sporadic projects. Its current load wasn’t sufficient to sustain its operations, prompting the company to seek a strategy for greater market outreach.
Solution: Abstrakt Marketing initiated a clustered B2B outreach program, targeting commercial and industrial businesses with over 10,000 square feet of air-conditioned space. Leveraging its lead generation expertise, Abstrakt's SDRs predominantly engaged with decision-makers like facility managers and C-level executives via calls and email, gradually building a robust pipeline over several months.
Results: Over seven months, Abstrakt Marketing set 26 appointments, culminating in a $223,927 project deal. This was the client's largest deal in nearly 20 years and provided significant long-term value.
Callbox Inc. is a provider of outsourced B2B marketing and sales support services. The company specializes in lead generation and appointment setting, helping businesses overcome challenges in entering new markets, connect with key decision-makers, launch products, and enhance sales pipeline growth. Callbox Inc. employs a multi-channel customer prospecting strategy, using email, social media, voice, and other channels to connect with target prospects and promote service offerings. Leads are then qualified based on specific criteria to ensure they align with business goals and demonstrate purchase intent.
Callbox Inc Success Story
Challenge: A prominent US-based contact center sought to innovate its lead generation strategies and find prospects beyond existing vendors. The client envisioned enhancing its lead quality and precision targeting to sustain its competitive edge in the market.
Solution: Callbox Inc. focused on replacing client’s existing outreach methods with innovative techniques to effectively identify and engage new potential leads. Utilizing a blend of human expertise and AI-powered tools, Callbox Inc. targeted a diverse range of industries, including home services, security, retail, healthcare, and more across the entire United States.
Results: Callbox's efforts resulted in the client scheduling 58 sales appointments, expanding the reach to over 12,000 accounts, and connecting with 1,267 prospects via social media.
As a B2B appointment setting company, Lead Generators International (LGI) focuses on setting sales-ready appointments, conducting market research, booking demos, researching markets, and registering prospects for webinars and events. The company emphasizes a strategic approach to lead generation, prioritizing quality over quantity and ensuring a high return on investment for its clients. With over 30 years of experience across various industries, LGI is proficient in building value propositions that inspire action, consistently applying best practices from each industry to enhance current B2B campaigns.
Lead Generators International Success Story
Challenge: Firewise Consulting & Learning Academy approached LGI to increase qualified sales-ready appointments within the Canadian fire service industry. Its goal was to engage with key decision-makers, such as fire chiefs, deputy fire chiefs, and training personnel to promote its online training courses effectively.
Solution: LGI developed highly targeted phone scripts tailored to resonate with the needs and interests of the intended audience within the fire service sector. The appointment setting company created a database of niche prospects to ensure targeted outreach efforts. It also assigned dedicated specialists to conduct cold-calling initiatives.
Results: LGI completed a total of 1,700 dials during the outreach campaign. It secured and attended 128 appointments with key stakeholders, achieving a ratio of one appointment for every 13 dials made. 90% of these appointments were rated 'good' to 'very good' in terms of lead qualification and interest by the client.
Notable clients: Person Centred Software, American Express, Bytes, Xero, Equifax
The Telemarketing Company (TTMC) provides high-impact appointment setting and lead generation services tailored for B2B clients. It excels in engaging senior decision-makers through personalized, persuasive phone interactions and conducting systematic prospect qualification based on BANT (budget, authority, need, timescale) criteria. The company leverages unscripted conversations to uncover client pain points and opportunities, supported by comprehensive market intelligence and continuous program improvement through call recordings and real-time reporting.
The Telemarketing Company Success Story
Challenge: Person Centred Software (PCS) aimed to capitalize on a government initiative promoting digitization in the care sector. Leveraging a short window of opportunity created by pending government funding, the company sought to scale its market outreach and build greater awareness and demand across its product line.
Solution: The Telemarketing Company implemented a targeted telemarketing campaign with a team of four callers. The campaigns were designed to educate care homeowners and managers about the benefits of PCS's Digital Care System, emphasizing ease of use, compliance benefits, and unique features like an icon-driven care app.
Results: The Telemarketing Company booked over 566 demo appointments. Beyond engaging with prospects, the client received 2755 responses, enabling it to understand brand perception, market readiness for digitization, and competitor market share, including identifying previously unknown competitors for strategic planning.
Martal Group specializes in B2B appointment setting and sales outsourcing services, catering to both startups and established Fortune 500 companies. It offers tailored solutions to streamline lead generation processes by leveraging real-time intent data and omnichannel strategies. Operating as a sales-as-a-service company, Martal Group boasts a team of seasoned SDRs and sales executives proficient in sourcing qualified leads through outbound and inbound strategies, driving new client registrations, and securing appointments.
Martal Group Success Story
Challenge: Brokerage company Website Closers partnered with Martal Group to expand its sales outreach in the competitive US market, targeting digital entrepreneurs looking to sell their online businesses. It sought to enhance its outreach capabilities beyond its existing resources.
Solution: Martal Group deployed a dedicated team of sales executives who conducted pinpoint prospecting. The team engaged with potential leads based on Website Closers' Ideal Customer Profiles (ICPs) via email, LinkedIn, and phone calls, implementing structured workflows and regular performance reviews to optimize outreach efforts and ensure maximum conversion rates.
Results: Martal Group has successfully generated 7,000 monthly prospects and 23 qualified leads. This steady stream of high-quality appointments has bolstered Website Closers' pipeline and market presence, enabling them to effectively engage with and convert prospective clients.
Notable clients: Yodeck, Panasonic, AstraZeneca, McAfee, Johnson Memorial Health
SalesNash is a B2B appointment setting company that focuses on connecting businesses with key players in their target markets, be it startups, established companies, or enterprise-grade sales teams. Its accounting setting services feature meticulous data validation, customized outreach, and a transparent, client-centric approach to drive significant business growth. Across its operations, the company boasts a 50% average open rate, 99% accuracy in finding data, and a 2% conversion rate across competitive verticals.
SalesNash Success Story
Challenge: Digital signage platform Yodeck aimed to expand its presence in the European market. Its ambition was to find long-term partnerships, rather than quick deals, requiring precise segmentation and detailed messaging tailored to European targets. Given Europe's linguistic diversity, the client requested to conduct messaging and research in multiple languages.
Solution: The project began with targeted segmentation to craft a resonant campaign, followed by aligning content and lead generation strategies. SalesNash employed a strategy to maximize efforts through email, LinkedIn, and cold calling across IT system integrators, marketing agencies, and non-English speaking countries.
Results: SalesNash achieved a 70% open rate and a 15% response rate, scheduling an average of 3-4 pre-qualified partner appointments per week, totaling 18 monthly appointments. Expanding the campaign across non-English speaking countries allowed Yodeck to boost its presence in the European market.
Notable clients: Silver Peak, GE Digital, Cetrix, Oracle, Klarna
Inside Global offers appointment setting services for B2B technology, SaaS, and software companies, handling early-stage sales processes to allow clients to focus on closing deals. Its B2B appointment setting service includes calendar appointment setting, multi-channel communication implementation, online demos and webinars, follow-up communication, opportunity identification, company screening, and event appointment setting. Its multilingual team arranges hundreds of calls and meetings monthly, using diverse communication methods and follow-ups to ensure high-quality lead generation.
Inside Global Success Story
Challenge: Silver Peak, a provider of WAN solutions, needed to generate a consistent pipeline for its Enterprise accounts across EMEA. Reaching out to Inside Global, the client aimed to achieve two objectives: (1) generate 40% of the pipeline target through lead generation in marketing, and (2) ensure that one of every three leads converts into a pipeline opportunity.
Solution: Inside Global deployed a BDR model with three full-time employees covering the UK, France, and the DACH region (Germany, Austria, and Switzerland). The team used a mix of phone and email outreach to secure ten monthly sales appointments.
Results: The outreach campaigns were a success — 57% of attended appointments led to opportunities, with Inside Global influencing 60% of the total pipeline and contributing 45% of Silver Peak’s net new pipeline. This outcome led to further regional expansion.
How We Picked the Best Appointment Setting Service Companies
To select the best appointment setting service companies, we reviewed their testimonials, case studies, industry reputation, team expertise, client roster, and executive management. Our team of agency experts developed a scoring system to measure their overall performance based on several important factors:
Reviews: Service quality, client satisfaction, and agency reliability
Portfolio: Successful appointment setting projects with documented results and client testimonials
Awards and press: Recognitions and accolades from respected third-party sources highlighting innovation and excellence
Team bios: Overview of team members' expertise and experience in securing a high volume of appointments
Top services: Core offerings and specialized focus areas
Appointment setting expertise: Proficiency in scheduling appointments with qualified leads and enhancing client sales funnels
Award-winning Singapore-based IT solutions company with over 15 years of experience.
Top 10 Web and Mobile App Developer in Singapore | ISO Certified | Top 100 Singapore's fastest-growing companies 2024...
Top Services:
Software Development
Mobile App Development
Web Development
Blockchain
AI Development
Show more
Location
Singapore, Singapore
Number of Employees
250 - 499
Average Hourly Rate
$30/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
16 Projects Listed
Vinova Services
Software Development
Mobile App Development
Web Development
Blockchain
AI Development
IT Services
ERP Consulting
Staff Augmentation
Web Design
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AIA
Prudential
Samsung
DHL
Abbott
MARS
FWD
SingHealth
PWC
Yale NUS
Data sourced from the agency's DesignRush profile
Vinova Reviews & Testimonials
Ben Dietrich
CEO at Mediacharge
5.0★
Mobile App Development Review from Ben Dietrich
The thing we appreciate the most about Vinova is their dedication to understanding our specific needs and delivering tailored solutions. Their team was not just focused on completing the project but also on adding value to our business. Their expertise in software development, proactive approach, and consistent communication made the whole process remarkably smooth. Their development team was agile, and their project managers were incredibly effective in handling any hiccups along the way.
Cody C. Jensen
CEO at Searchbloom
5.0★
Software Development Review from Cody C. Jensen
The endeavor was titled "Operational Excellence System" and was executed in collaboration with Vinova. The aim of this project was to create an internal corporate system designed to automate and manage various operational processes within our organization. The system needed to integrate with existing tools and allow for real-time tracking, monitoring, and analytical reporting. Vinova delivered this system and continues to provide ongoing support and updates.
Scott Darrohn
Co-Founder at fishbat
5.0★
Web Development Review from Scott Darrohn
I had the pleasure of working with Vinova on developing a website for my company, and I can confidently say they exceeded my expectations. From start to finish, their team demonstrated exceptional expertise, professionalism, and dedication.
Reviews verified by DesignRush and sourced from the agency's profile
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SDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides B2B call center services covering cold calling, inbound call management, and customer support, with each engagement staffed by dedicated SDRs working 40 hours per week. The call center company's packages include a US-based dialer, project manager, and weekly reporting...
Top Services:
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
Show more
Location
Manchester, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
12 Projects Listed
Munzai Solutions Services
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
Managed Services
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Souqh
Maxyfi
Konch
Skriber
Data sourced from the agency's DesignRush profile
Munzai Solutions Reviews & Testimonials
Davey Warren 🍐
CEO at Pearagon
5.0★
Outbound Review from Davey Warren 🍐
Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.
Sam Bartow Moreno
Founding GTM Director at CourtNexa
5.0★
Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797
I’m very satisfied. And would highly recommend them.
Brian Oltmanns
CEO at GoFindBuild
5.0★
Call Centers Review from Brian Oltmanns
I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile
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America's best phone answering service taking care of your callers
Moneypenny is a call center provider that staffs 24/7 answering services and contact center outsourcing for businesses across legal, healthcare, real estate, finance, and home services, with bilingual receptionists, appointment scheduling, call dispatch, and CRM integration included...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
Duluth, Georgia
Number of Employees
1000 & Up
Minimal Budget
Under $1,000
Portfolios Count
4 Projects Listed
Moneypenny USA Services
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Critter Control
The Federal Savings Bank
Sterne Kessler
BMW
Keller Williams
The Glass Guru
Eagle Biosciences
Charleston Heating & Air
Data sourced from the agency's DesignRush profile
Moneypenny USA Reviews & Testimonials
Eric Martin
Owner at Undisclosed
5.0★
Call Centers Review from Eric Martin
The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.
Benjamin Rose
CEO at Undisclosed
5.0★
Call Centers Review from Benjamin Rose
I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!
Benjamin Rose
Founder at Undisclosed
5.0★
Phone Answering Services Review from Benjamin Rose
I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!
Reviews verified by DesignRush and sourced from the agency's profile
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Appointment Setter Online delivers outsourced appointment setting and lead generation through dedicated SDRs assigned by client fit, covering outbound prospecting, inbound qualification, telemarketing, and customer support. To date, the call center provider reports 75,000+ verified sales bookings...
Top Services:
BPO
Phone Answering Services
Customer Support
Digital Marketing
Social Media Marketing
Show more
Location
Albany, New York
Number of Employees
500 - 999
Average Hourly Rate
$5/hr
Portfolios Count
8 Projects Listed
Appointment Setter Online Services
BPO
Phone Answering Services
Customer Support
Digital Marketing
Social Media Marketing
PPC
Email Marketing
Content Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trainual Inc
15Five
electrIQ marketing
YCharts
PERQ
GMass
Heinz Marketing Inc
Arch-Con Corporation
Data sourced from the agency's DesignRush profile
Appointment Setter Online Reviews & Testimonials
Eli Hamilton
Sr. Director of eCommerce at Intelligentsia Coffee Inc.
5.0★
Customer Support Review from Eli Hamilton
This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.
One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.
They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.
Romain Devisme
Executive Director at Havas Events Shanghai
5.0★
Back Office Outsourcing Review from Romain Devisme
We hired Assistant Setter Online for:
contracted customer support solution
shrinking customer querie volume
Being an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigning
Assistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more.
They have been extremely reactive and structured.
Raul Vizcaino
Operations Manager at Supermarket Source Inc
5.0★
Appointment Setting Review from Raul Vizcaino
I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry.
We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.
Reviews verified by DesignRush and sourced from the agency's profile
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AnswerConnect offers 24/7 live call answering, inbound call center solutions, live chat, and appointment scheduling for businesses across legal, healthcare, real estate, IT, and franchise sectors. Voted Best Answering Service for 2026, the call center company answers 99% of calls within four rings...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
Portland, Oregon
Number of Employees
1000 & Up
Minimal Budget
Under $1,000
AnswerConnect Services
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Mosquito Squad
Stormguard
Crash Hotel
Data sourced from the agency's DesignRush profile
AnswerConnect Reviews & Testimonials
Natalie Russell
Owner at Arkansas Healthcare Insurance
5.0★
Phone Answering Services Review from Natalie Russell
Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting.
Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes.
A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless.
Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.
Claire Riendeau
Real Estate Specialist at Engel & Völkers Charlotte
5.0★
Phone Answering Services Review from Claire Riendeau
Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)
Dr. Harris
CEO at Kitty Corner Cat Clinic
5.0★
Phone Answering Services Review from Dr. Harris
Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)
Reviews verified by DesignRush and sourced from the agency's profile
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Top Customer Service is an AI-assisted call center and BPO company, combining human agents with AI tools to deliver 24/7 inbound call handling, outbound support, live chat, and virtual assistant services. The agency caters to clients across eCommerce, media, entertainment, and automotive sectors...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Show more
Location
Albany, New York
Number of Employees
500 - 999
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
26 Projects Listed
Top Customer Service Services
Customer Support
Call Centers
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trainual Inc
15Five
ElectrIQ Marketing
YCharts
PERQ
GMass
Heinz Marketing Inc
Arch-Con Corporation
Data sourced from the agency's DesignRush profile
Top Customer Service Reviews & Testimonials
Manoj Thenua
Chief Executive Officer at Medico Hub
5.0★
Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.
What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.
Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.
Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
Reviews verified by DesignRush and sourced from the agency's profile
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Outsourced VA provides Philippines-based virtual assistants for inbound and outbound call handling, cold calling, customer service, sales and marketing support, real estate support, and administrative and bookkeeping tasks. The agency uses a three-step formula of client qualification across its operations...
Top Services:
Call Centers
Customer Support
Phone Answering Services
Accounting
Transcription Services
Show more
Location
Iloilo City, Philippines
Number of Employees
50 - 99
Average Hourly Rate
$10/hr
Outsourced VA Services
Call Centers
Customer Support
Phone Answering Services
Accounting
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Rentifi Property Management
Real Brokerage
House Traders Florida
Happy Veg Inc.
Darren Jacklin
Helixos - Australia
Therapy IQ
Amalfi Jets
Data sourced from the agency's DesignRush profile
Outsourced VA Reviews & Testimonials
Joshua Kaiser
Member Growth and Success Rep at Amalfi Jets
5.0★
Customer Support Review from Joshua Kaiser
The virtual agents provided excellent support on both handling inbound phone calls, and acting as our concierge support team. Their work ethic and dedication to improvement is incredibly encouraging to see. From top to bottom from supervisors to agents everyone strives for the best and is there to assist.
Anna Mistal
Virtual assistant at Happy Veg Inc
5.0★
Virtual Assistant Review from Anna Mistal
Our team has been very impressed with the virtual assistants support. Tasks are handled efficiently, communication is clear, and the service has become a reliable part of our daily operations. The owner is a wonderful personprofessional, attentive, and truly committed to making sure all our expectations are met. Highly recommended.
Darren Jacklin
World-Class Professional Speaker, Corporate Trainer and Angel Investor at Undisclosed
5.0★
Virtual Assistant Review from Darren Jacklin
I would highly recommend Outsourced VA for any of your Virtual Assistant needs or for any business partnership. Outsourced VA has helped me so much to focus on what I do best. Their Virtual Assistants have helped organize my multitasking so that I now focus only on income generating activities.
Reviews verified by DesignRush and sourced from the agency's profile
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With 3.6 million calls handled and 97.6% answered within three rings, Face For Business providestelephone answering, virtual receptionist, outsourced switchboard, appointment booking, and live chat services to UK businesses across legal, healthcare, construction, accountancy, and retail sectors...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Location
Burscough, United Kingdom
Number of Employees
Under 49
Portfolios Count
5 Projects Listed
Face for Business Services
Phone Answering Services
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Pure West Radio
iLove homes Walsall
Anji Hazell
Lancasters Estate Agents
Actuation Valve
Formby GP
Minshull Windows
AmpEV
PhysioGO
Happy Dog Haven
Data sourced from the agency's DesignRush profile
Face for Business Reviews & Testimonials
Anonymous
CEO at GrowPortfolio Ltd
5.0★
Phone Answering Services Review from Anonymous
Top quality service and customer care, really impressed with Face for Business and I couldn't recommend them any higher!
Nora
Owner at Undisclosed
5.0★
Phone Answering Services Review from Nora
We have been using Face for Business services for a few years for our financial advice company. We can not fault their service, it has proved extremely useful, especially post-Covid in particular when we all moved to working from home rather than being in an office.
Joshie
Founder at Undisclosed
5.0★
Phone Answering Services Review from Joshie
I took over a busy clinic a few months back and on the days there is nobody to answer the phone these guys are ready to step in and intercept the calls ensuring no business is lost. I am very thankful for this great service and I highly recommend Face For Business as a professional and friendly team!
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Answering Service Care Provides Trained Customer Service Professionals.
Call center agency Answering Service Care empowers your customer operations with 24/7 live chat, expert lead intake, appointment scheduling, and HIPAA-compliant secure messaging. We ensure every customer interaction is seamless, professional, and reliable, so you never miss a lead or opportunity...
Top Services:
Phone Answering Services
Call Centers
Customer Support
BPO
Show more
Location
Margate, Florida
Number of Employees
Under 49
Portfolios Count
3 Projects Listed
Answering Service Care, LLC. Services
Phone Answering Services
Call Centers
Customer Support
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Flowers & Foley
UOAA
HG Consulting
Data sourced from the agency's DesignRush profile
Answering Service Care, LLC. Reviews & Testimonials
Vai Lealiiee
Owner at Undisclosed
5.0★
Phone Answering Services Review from Vai Lealiiee
I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!
Lee Ann Morris
Owner at Undisclosed
5.0★
Phone Answering Services Review from Lee Ann Morris
It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!
Carolina Silva
Review from Google
5.0★
Carolina Silva's Review Sourced from Google
Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!
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Outsourcing Superiority Achieved Though The Global Impact Advantage
Global Impact Sourcing LLC is a social cause-based business process outsourcing company that is in the forefront of teaching companies on the inner workings and benefits of impact sourcing as well as how companies can most effectively profit from impact sourcing. Businesses not only gain economic...
Top Services:
BPO
Location
Monrovia, California
Number of Employees
50 - 99
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Global Impact Sourcing Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Cleversoft, Inc.
Syntactics Inc.
Conatus Real Estate
Data sourced from the agency's DesignRush profile
Global Impact Sourcing Reviews & Testimonials
Michael Muffoletto
SVP at LendUS
5.0★
Recruiting Review from Michael Muffoletto
Global Impact Sourcing was an incredible success for me and my company. I worked for one of the largest mortgage lenders in the nation, and GIS helped us grow much quicker and with high quality new talent joining our teams across the country. They under promised and over delivered, and I could not be happier with their performance. The company is super easy to work with, affordable, and the leadership is extremely knowledgeable! I'd recommend GIS to any company looking to grow, and more importantly, looking to grow with highly talented people!
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Phone answering solutions that businesses are proud of!
Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess...
Top Services:
Phone Answering Services
Call Centers
Location
Phoenix, Arizona
Number of Employees
100 - 249
Nexa Services
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fuze
SearchKings
Penguin Air
Paradigm
Data sourced from the agency's DesignRush profile
Nexa Reviews & Testimonials
Summer Forbes
CEO at Undisclosed
5.0★
Phone Answering Services Review from Summer Forbes
Rikard and his team have been great to work with. They are on top of details and have a great system. We’re excited to implement and utilize Nexa!
Mandy
Owner at Undisclosed
5.0★
Phone Answering Services Review from Mandy
I’ve relied on Nexa as my primary answering service for customer calls, and they’ve been outstanding. Their after-hours and midday telephone answering services ensure no call goes unanswered, providing incredible convenience and ease of use. The team’s effective communication and excellent virtual receptionist service have consistently impressed me and made a real difference in managing customer interactions.
Jessica Michalak
Review from Google
1.0★
Jessica Michalak's Review Sourced from Google
Was recommended Nexa for an after-hours answering service and things seemed fine until they weren’t. One of my colleagues noticed we hadn’t received a call summary in a while, and we eventually found out they hadn’t taken a single call in over TWO months. When I called to ask why calls weren’t being forwarded, and why we were never notified, I was told they “have too many customers to keep an eye on each one.” Despite this, we were billed every month, even though they didn’t answer one call. I was told a supervisor would follow up. No one ever did. Our IT team confirmed multiple times that it wasn't an issue on our end but that was what Nexa claimed it to be. After sending two additional emails with no response, I finally emailed to cancel. Only then did I hear back, receiving a cancellation form and a generic “sorry to see you go.” Don’t waste your time. This is not a legitimate answering service if customer support is essentially nonexistent.
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OBI Services provides end-to-end call center services, using advanced tools and experienced multilingual agents to ensure customer satisfaction. A history of client success stories highlights our expertise in customer care operations...
Top Services:
BPO
Call Centers
Digital Marketing
Market Research
Transcription Services
Show more
Location
Dipolog City, Philippines
Number of Employees
100 - 249
Average Hourly Rate
$3/hr
Minimal Budget
Under $1,000
OBI Services Services
BPO
Call Centers
Digital Marketing
Market Research
Transcription Services
Phone Answering Services
WordPress Website Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Meorient
Senior Market Solutions
Congruent Marketing
Deenz Business Group
GoQAV
Data sourced from the agency's DesignRush profile
OBI Services Reviews & Testimonials
Robbie Forsyth
Director at Youth Football Scotland
4.8★
Virtual Assistant Review from Robbie Forsyth
Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.
Dusty Jenkins
Owner at Go Explore With Us
5.0★
Digital Marketing Review from Dusty Jenkins
I can't speak highly enough of the OBI team. I have been using them over 2 years now for my marketing company and have used them through a variety of tasks. Landing Page Design, Canvas Design, Branding, Logo Creation, Youtube Thumbnails, Youtube Bumpers, Logo Animation, Video Editing, Photoshop Editing, and List Building to name a few.
Every new task I've made with them has been a home run overall. As new staff comes into OBI workspace, there will be times where we need to provide additional feedback but overall, I'm very very pleased with how they follow SOPs and help create them along the way.
I have never been more organized in my marketing business and will continue to shout the OBI name from every mountain top I encounter. Give them a shot!
Their communication is top notch and they truly feel like family to me. I couldn't do business without them.
Reviews verified by DesignRush and sourced from the agency's profile
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Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent...
Top Services:
Call Centers
Email Marketing
Digital Marketing
BPO
IT Services
Show more
Location
Stratham, New Hampshire
Number of Employees
100 - 249
Average Hourly Rate
$7/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
10 Projects Listed
AssistRing Services
Call Centers
Email Marketing
Digital Marketing
BPO
IT Services
Customer Support
Translation Services
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses
Hit Rate Solutions provides high-quality customer support for global brands. As call center experts, reliability underscores our approach to inbound and outbound communications, wherein we help businesses exceed customer expectations daily...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
Chicago, Illinois
Number of Employees
100 - 249
Average Hourly Rate
$7/hr
Minimal Budget
Under $1,000
Hit Rate Solutions Services
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Mark Medeiros
David Tillman
Sandy Zell
Data sourced from the agency's DesignRush profile
Hit Rate Solutions Reviews & Testimonials
ALIMINA REYES HERNANDEZ
Review from Google
5.0★
ALIMINA REYES HERNANDEZ's Review Sourced from Google
We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.
Au-Niq Vybze
Review from Google
5.0★
Au-Niq Vybze's Review Sourced from Google
I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.
Ms RobynHood
Review from Google
1.0★
Ms RobynHood's Review Sourced from Google
They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.
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Riseup Labs is a global AI-first technology company delivering software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. From Bangladesh to the world, we design and build reliable solutions and agentic workflows that drive real outcomes...
Top Services:
Mobile App Development
Web Development
eCommerce Development
Software Development
Product Design
Show more
Location
Dhaka, Bangladesh
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
6 Projects Listed
Riseup Labs Services
Mobile App Development
Web Development
eCommerce Development
Software Development
Product Design
Graphic Design
Staff Augmentation
BPO
Web Design
Design Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
UNICEF
Murka
World Health Organization (WHO)
Las Vegas Sands
Voodoo
Gameloft
Data sourced from the agency's DesignRush profile
Riseup Labs Reviews & Testimonials
Tanvir Hossain
Review from Google
5.0★
Tanvir Hossain's Review Sourced from Google
I had a very positive interview experience with Riseup Labs for the Data Analyst position. The interview process was well-organized, and the interviewers were professional, respectful, and approachable. They created a comfortable environment where I could discuss my technical skills, problem-solving approach, and previous experience with confidence.
I especially appreciated the clear communication throughout the process and the opportunity to showcase my knowledge. Overall, it was a valuable learning experience, regardless of the outcome. Thank you to the Riseup Labs team for your time and professionalism. I wish the team continued success.
Lelin Miah
Review from Google
5.0★
Lelin Miah's Review Sourced from Google
I had a positive interview experience with Riseup Labs for the Business Analyst (Tender Documentation) position. The interview process was well-organized, and the interviewers were professional, respectful, and welcoming. They asked relevant questions that allowed me to discuss my experience and skills. Communication throughout the process has been clear and timely. Thank you for the opportunity, and I appreciate the positive experience.
Murtoza Mahir
Review from Google
5.0★
Murtoza Mahir's Review Sourced from Google
I had a great interview experience with Riseup Labs. The Talent Acquisition team was professional, friendly, and made the process clear. I enjoyed discussing data analytics, automation, and their global client work. The Zoom interview was well-organized, and the team showed genuine interest in my projects and skills. Positive experience overall — I’m excited about the possibility of contributing to their team.
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We aim to transform ideas into sustainable businesses using the latest technologies to achieve maximum value creation for our clients...
Top Services:
Mobile App Development
Web Development
eCommerce Development
AI Development
IoT
Show more
Location
Noida, India
Number of Employees
Under 49
Average Hourly Rate
$40/hr
Minimal Budget
$1,000 - $10,000
WartinLabs Services
Mobile App Development
Web Development
eCommerce Development
AI Development
IoT
Wearables
Software Development
Customer Support
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dycare
The Kraft Heinz Company
Darna Immobilien GmbH
Guthmann Estate GmbH
Black Label Immobilien
Your House Fitness
FlTHAUS
WellnessLiving
Sarnia Real Estate Agents Blue Coast
Baïa Food Co
Data sourced from the agency's DesignRush profile
WartinLabs Reviews & Testimonials
Ben John
Chief Executive Officer at Liftric GmbH
5.0★
Software Development Review from Ben John
I had a pleasure to work with people from WartinLab. They needed to do a complex project and they did a great job. We're satisfied with a result and can highly recommend this company for software development.
John Kane
Vice president at NPL Construction Company
5.0★
Software Development Review from John Kane
Commitment and performance have been the most impressive aspect of WartinLab. I have been dealing with them for more than 10 years and have not had any occasion to complain. They have taken care of my projects & have been available round-the-clock. I strongly recommend WartinLab.
Micheal Precious
manager at AssuranceLab
5.0★
Software Development Review from Micheal Precious
Collaborating with the team at WartinLab was a wonderful experience. The project was completed step-by-step and finished well before the deadline. Each member of the team demonstrated their expertise in their respective fields and delivered high-quality results.
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24/7 live answering for property professionals - real people, not bots
SignMore is a call center company committed to elevating client engagement through 24/7 live support, bilingual answering, and CRM integration. Our broad client portfolio is a reflection of our proficiency in lead qualification, emergency response, and appointment coordination within the niche...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Location
Portland, Oregon
Number of Employees
1000 & Up
Minimal Budget
Under $1,000
SignMore Services
Phone Answering Services
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
McGraw Realtors
XS Asset Management
Chido Real Estate Investments
The Agency
ONXHomes
Quantive Property Management
Lang Management
RE/MAX
Keller Williams Heritage
Terra Bella Property Management
Data sourced from the agency's DesignRush profile
SignMore Reviews & Testimonials
Nick Resto
Review from Google
5.0★
Nick Resto's Review Sourced from Google
We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.
Fred Paskell
Review from Google
5.0★
Fred Paskell's Review Sourced from Google
Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼
Stasia Creek 406 East Realty
Review from Google
5.0★
Stasia Creek 406 East Realty's Review Sourced from Google
Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!
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Responsive Answering Service is a call center agency delivering seamless onboarding and tailored communication solutions for global brands. A broad client portfolio underscores our work in call handling, appointment scheduling, and sales intake...
Top Services:
Call Centers
Phone Answering Services
Location
Coral Gables, Florida
Number of Employees
Under 49
Responsive Answering Service Services
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dr. David Markle Office
Hamby Roof Repair
Marietta Dermatology
Clairmont Pediatrics
Tri-Rivers Musculoskeletal
Data sourced from the agency's DesignRush profile
Responsive Answering Service Reviews & Testimonials
Lana Goldenberg
Live Answering Agent at Noxster LLC
5.0★
Phone Answering Services Review from Lana Goldenberg
Responsive Answering Service, true to its name, is a fantastic partner for all our phone answering needs. It's helped our business grow by screening calls, patching high priority calls immediately to Sales, and providing detailed reporting on our inbound calls. We appreciate the 24/7 availability and the attention to our custom instructions. Every team member at Responsive has been a pleasure to work with. We highly recommend Responsive for businesses across industries; particularly for small businesses with no in-house receptionist, and for overflow call management.
Tony Junkin
Review from Google
5.0★
Tony Junkin's Review Sourced from Google
Excellent choice if you are looking for an answering service! I compared several companies and this one seemed to be the best of all of them and it has been wonderful! Jessica and Deb were great helping get everything set up and they are very responsive. The whole service has ran so smoothly and we are no longer missing calls from potential clients. Absolutely recommend them!
Ranger Stardust-Kidd
Review from Google
1.0★
Ranger Stardust-Kidd's Review Sourced from Google
DONT SHOP HERE
WORST SERVICE WE EVER HAD.
THEY ARE THE CHEAPEST AND YOU GET WHAT YOU PAY FOR...
They nor picking up on calls, we had our phone company test system..
The calls ring 7 times and goes to voicemail..
We're basically retired we take certain project maybe 12 calls a month 5 weeks and they have not picked up 1 call as of yet..
I should have not even hired them they blamed the phone company after that was disproven they blamed me.
Like I was not doing my part to forward the calls.
They then said we'll if you cannot help diagnose the problem we will cancel you...
I can only say it clearly, the call comes in the call goes to you and gets sent back to our voicemail because you failed to pick up...
I can only forward the call answering the call is up to you.
These other review must be employees doing review for them..
Most people with something bad will not bother writing one we take the time to be sure people know what we had to go thru and warn others.
Reviews verified by DesignRush and sourced from the agency's profile
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24/7 Live Answering, Virtual Receptionist & Call Center Solutions
AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most...
Top Services:
Phone Answering Services
Call Centers
Customer Support
Location
Tampa, Florida
Number of Employees
100 - 249
Minimal Budget
Under $1,000
AnswerFirst Communications Services
Phone Answering Services
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
AAMCO
ABM
AFC Urgent Care
AFLAC
Bauer Food, LLC (Operates McDonald's)
Berkshire Hathaway
Brookhaven National Lab
Coldwell Banker
Century 21
Cushman and Wakefield
Data sourced from the agency's DesignRush profile
AnswerFirst Communications Reviews & Testimonials
Johnson Legal PLLC
Review from Google
1.0★
Johnson Legal PLLC's Review Sourced from Google
As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.
Demetri Karoutsos
Review from Google
5.0★
Demetri Karoutsos's Review Sourced from Google
Outstanding After-Hours Answering Service – Highly Recommend for Service-Based Businesses
We've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider.
What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity.
Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience.
If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team.
Demetri Karoutsos
Director, CareMaster
Scott Lady
Review from Google
5.0★
Scott Lady's Review Sourced from Google
Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently.
Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly.
I highly recommend giving them a shot for your call inbound call needs.
Reviews verified by DesignRush and sourced from the agency's profile
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Maximize Your Opportunities With a Virtual Receptionist - We Never Miss a Call!
Starry Solutions is more than just a virtual receptionist; we act as an extension of your team. Our US-based team learns the ins and outs of your home service business, providing knowledgeable answers to build rapport with every caller. Regain your work-life balance, increase lead conversion, and nurture...
Top Services:
Phone Answering Services
Call Centers
Location
San Diego, California
Number of Employees
Under 49
Minimal Budget
Under $1,000
Portfolios Count
1 Project Listed
Starry Solutions Services
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Kimon Services is a UK-based company specializing in cost-effective outsourced business admin solutions, including dedicated customer support, data entry, and back-office staffing. We offer managed offshore teams and Employer of Record (EOR) services tailored to client needs, helping businesses reduce costs...
Top Services:
BPO
Customer Support
Accounting
HR Outsourcing
Phone Answering Services
Show more
Location
London, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Kimon Services Services
BPO
Customer Support
Accounting
HR Outsourcing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Global Guardians
GorillaHub
21st Century AV Ltd
n-gage messenger
Meeting Store
PNG CR
Data sourced from the agency's DesignRush profile
Kimon Services Reviews & Testimonials
Martin F
Review from Google
5.0★
Martin F's Review Sourced from Google
Excellent company. Michael works hard to understand your needs and create a customised service around your specific requirements. The VA's have been able to accurately fulfil our scope of work and at an affordable price point.
Reviews verified by DesignRush and sourced from the agency's profile
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Dedicated virtual assistants and full phone teams, matched in 3 to 5 days, managed daily by our team, and backed by a 110-Day Guarantee. You run the business. We run the team...
Top Services:
BPO
Customer Support
Call Centers
Location
Quezon City, Philippines
Number of Employees
50 - 99
Portfolios Count
1 Project Listed
Armasourcing Services
BPO
Customer Support
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Tekton Growth
NorCal Pool Service
Click Press Hub
Ask Away Health
Twin Cities Auto Auction
Data sourced from the agency's DesignRush profile
Armasourcing Reviews & Testimonials
Biboy Sama
Review from Google
5.0★
Biboy Sama's Review Sourced from Google
I’ve worked with other VAs before, but this company provides a different level of professionalism. My assistant is punctual, proactive, and requires minimal supervision. It’s like having a full-time employee at a fraction of the cost.
Zion Drake
Review from Google
5.0★
Zion Drake's Review Sourced from Google
Alessandra really listens. She matched us with a remote assistant who fits our company like a glove. And Eli’s leadership, grounded in faith and service, gives this business real soul.
Panoy Lorrie Claire V.
Review from Google
5.0★
Panoy Lorrie Claire V.'s Review Sourced from Google
Eli clearly knows how to build a values-based business. Every interaction I had with Allyza felt intentional and uplifting. We love our new hire—and the social impact makes us even prouder to be clients.
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Our core value at ROI CX Solutions is delivering tailored call center outsourcing solutions that scale with your business. Impressive outcomes define our legacy in customized scripting, agent training, and seamless onshore-offshore staffing blends—ensuring 24/7 support that drives exceptional customer...
Top Services:
Call Centers
BPO
Customer Support
Phone Answering Services
Show more
Location
American Fork, Utah
Number of Employees
1000 & Up
Portfolios Count
3 Projects Listed
ROI CX Solutions Services
Call Centers
BPO
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Hello Fresh
SAMSUNG
TSA PRE
Panera
VISA
Data sourced from the agency's DesignRush profile
ROI CX Solutions Reviews & Testimonials
Mr. John
Review from Google
1.0★
Mr. John's Review Sourced from Google
If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.
Valupack Gaming
Review from Google
1.0★
Valupack Gaming's Review Sourced from Google
Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.
Alece Peterson
Review from Google
1.0★
Alece Peterson's Review Sourced from Google
I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly.
The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.
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We are an emerging IT and business consulting company providing services to industry leading clientele in North America, Europe and the Middle East. Our purpose is to enable our partners to build sustainable competitive advantage. We achieve this by enhancing organizational capabilities and optimizing...
Top Services:
eCommerce Development
Web Development
Digital Marketing
Software Development
Managed Services
Show more
Location
Sugar Land, Texas
Number of Employees
250 - 499
Average Hourly Rate
$50/hr
Minimal Budget
$10,000 - $25,000
Murkez Technologies Services
eCommerce Development
Web Development
Digital Marketing
Software Development
Managed Services
Accounting
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are a nimble organization and can provide a customizable solution that meets your needs.
Customer Contact Services remains committed to delivering exceptional support and boosting customer satisfaction through call center services. Our broad client portfolio highlights our proficiency in live agent response, cost management, and customizable solutions for diverse industries...
Top Services:
Call Centers
Location
Minnetonka, Minnesota
Number of Employees
250 - 499
Portfolios Count
3 Projects Listed
Customer Contact Services Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Consumer Goods Industry
Finance Industry
Healthcare Industry
Data sourced from the agency's DesignRush profile
Customer Contact Services Reviews & Testimonials
Tara Miller
Review from Google
5.0★
Tara Miller's Review Sourced from Google
CCS has been a lifesaver for our business! We have people who man the phones 24/7, but in the event a call is missed, for whatever reason, CCS steps in, handles the call, gets all the pertinent information, sends us a text and then calls to ensure we got the message.
We've used them for a few years now and are very happy with the cost and service.
If you're looking for a backup/after hours answering service solution, try these folks!
Eloy Perez
Review from Google
1.0★
Eloy Perez's Review Sourced from Google
DO NOT DO BUSINESS WITH THIS SERVICE. I cannot emphasize enough that the pricing and presentation are very misleading. We had a previous answering service that we were paying less than $50 a month for when they solicited our partnership. The representative, Chrissy Lochner, recommended the $99 per month plan with the commitment to review after the first month came in; that NEVER happened. Here we are 3 months and SEVEN THOUSAND DOLLARS later when we were finally able to cancel the services. When I called to speak with the billing department the representative Dianne Archerd, stated she was only in the billing department and would need to switch me over to her customer service department, she placed me on a 40+ minute hold and then the phone went silent. I guess that is their “Customer Service” at its best. Now you know how they came up with $7,000 of over the limit minutes and fees on their billing! They are now sending an outstanding invoice for an additional $1,274. Please do your due diligence before getting into business with this company.
Natalie Cadarette
Review from Google
5.0★
Natalie Cadarette's Review Sourced from Google
Our company switched to CCS about 6 months ago, and we have nothing but raving reviews. Coming from a challenging partnership with another vendor, CCS solved all of the challenges we had faced and has helped us reach our goals in as little as a few months. The team is extremely kind and easy to work with, flexible with our process, and the caller experience is superb. Customer service is top- notch from admin to agent and they are incredibly responsive. Highly recommend!
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"Your Trusted Service Partner, Across the Nation."
ASK 2 PRO delivers expert virtual assistant services nationwide, helping businesses streamline tasks, boost efficiency, and expand their network. From admin to communication, we handle the details so you can focus on growth and success...
Top Services:
Web Development
Digital Marketing
AI Development
HR Outsourcing
Customer Support
Show more
Location
New York City, New York
Number of Employees
50 - 99
Average Hourly Rate
$7/hr
ASK 2 PRO Services
Web Development
Digital Marketing
AI Development
HR Outsourcing
Customer Support
Phone Answering Services
IT Services
Market Research
Branding
BPO
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Upstream BPO Leads The Industry. With Multilingual And Omnichannel Support And Customer Experience (CX), Back-Office, Inside sales, tele sales, Lead generation, Digital Transformation, And Intelligent Automation Solutions. Our BPO Experts Have Over 25 Years Of Experience In Delivering Value And Better...
Top Services:
Call Centers
BPO
HR Outsourcing
Customer Support
Show more
Location
Kuala Lumpur, Malaysia
Number of Employees
1000 & Up
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Upstream BPO Services
Call Centers
BPO
HR Outsourcing
Customer Support
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Lawyerist is home to the largest online community of solo and small-firm lawyers in the world. Our goal is to help lawyers build better law practices by bringing together a group of innovative lawyers to share ideas, experiments, and best practices...
Top Services:
Phone Answering Services
Business Consulting
Location
Minneapolis, Minnesota
Number of Employees
100 - 249
Lawyerist Services
Phone Answering Services
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Legal industry
Financial Industry
Real Estate Industry
Data sourced from the agency's DesignRush profile
Lawyerist Reviews & Testimonials
Erik Pelton
Review from Google
5.0★
Erik Pelton's Review Sourced from Google
Lawyerist®️ has been an important incredible resource for me and my law firm to help in so many ways. Whether providing information, instruction, or templates on key law firm management topics, or gathering in person with other law firm owners from around the country to share and learn from each other, Lawyerist has been an incredible value to our trademark law firm. I frequently recommend Lawyerist to others starting or growing law firms.
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B2B Lead Generation | B2B Appointment Setting | Cold Calling Services and More
CallingAgency books qualified B2B appointments with decision makers for your sales team. We have served more than 2,100+ businesses across 50+ industries in the US, Canada, and Australia...
Top Services:
Call Centers
Customer Support
Digital Marketing
Location
New Castle, Delaware
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Calling Agency Services
Call Centers
Customer Support
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Empire Solutions is a leading BPO contact center providing expert call handling and answering services. Connect with us anywhere for top call center solutions...
Top Services:
BPO
Call Centers
Phone Answering Services
Customer Support
Show more
Location
Toronto, Canada
Number of Employees
250 - 499
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
EmpireOne Contact Center Services
BPO
Call Centers
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Smart, Scalable Virtual Assistants For Property Management & Customer Support
Switch360 is your dedicated partner in unleashing the full potential of your enterprise. Specializing in exceptional outsourcing solutions, we redefine the customer support landscape to propel your business toward unprecedented success. With a focus on digital dominance, we bring our expertise in short-term...
Top Services:
BPO
Call Centers
Customer Support
Phone Answering Services
Transcription Services
Show more
Location
Los Angeles, California
Number of Employees
Under 49
Switch360 Services
BPO
Call Centers
Customer Support
Phone Answering Services
Transcription Services
HR Outsourcing
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Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...
Top Services:
BPO
Customer Support
Call Centers
IT Services
Show more
Location
Bengaluru, India
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Trupp Global Services
BPO
Customer Support
Call Centers
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Real Estate Sector
Big Data Company
Construction Sector
Data sourced from the agency's DesignRush profile
Trupp Global Reviews & Testimonials
Jyoti Chakrapani
Review from Google
1.0★
Jyoti Chakrapani's Review Sourced from Google
They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...
Keerthi Kandra
Review from Google
1.0★
Keerthi Kandra's Review Sourced from Google
Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience
Akshay kumar
Review from Google
1.0★
Akshay kumar's Review Sourced from Google
Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...
company infrastructure is also not good.
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Putting You in the lead.24/7 Lead Qualification and capture service
HelloSells is a 24/7 Lead qualification, capture and response service. We help small businesses boost their conversion rate and improve their ROI. We instantly respond to your leads, qualify them and schedule appointments for you. We also provide call center and 24/7 appointment scheduling services...
Top Services:
BPO
Phone Answering Services
Call Centers
Location
Portland, Oregon
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
HelloSells Services
BPO
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Muhammad Yonus
Damien Johnson
Devin Latimore
Data sourced from the agency's DesignRush profile
HelloSells Reviews & Testimonials
Yaacov
Review from Google
1.0★
Yaacov's Review Sourced from Google
Gave them a try for a few months. Was not happy with the results. On top of that they are not easy to work with and have dishonest business practices...
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VALLU is a premium answering service tailored for law firms and attorneys, enhancing client engagement with a blend of human touch and technology. Specializing in professional call handling, message taking, and appointment scheduling, VALLU streamlines communications, elevating client experiences while...
Top Services:
Call Centers
Phone Answering Services
Customer Support
Location
Mesa, Arizona
Number of Employees
50 - 99
Minimal Budget
Under $1,000
Vallu Services
Call Centers
Phone Answering Services
Customer Support
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USA Outsource Today is an American-led business process outsourcing (BPO) company that helps organizations scale operations through skilled talent and AI-driven solutions. The company provides cost-effective outsourcing services across customer support, sales development, back-office operations, and digital...
Top Services:
BPO
Phone Answering Services
Customer Support
Call Centers
Market Research
Show more
Location
Cebu City, Philippines
Number of Employees
50 - 99
Average Hourly Rate
$7/hr
USA Outsource Today Services
BPO
Phone Answering Services
Customer Support
Call Centers
Market Research
Direct Marketing
Translation Services
Transcription Services
Business Consulting
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Small Business Industry
Hospitality Industry
Communication Industry
Data sourced from the agency's DesignRush profile
RealVoice Reviews & Testimonials
Samii Abbasi
Review from Google
1.0★
Samii Abbasi's Review Sourced from Google
I am a freelancer . their CEO hired me to make a training course videos . he takes all the videos without any payment and now he is now responding me . I am a student . I spend 300$ for software subscription from which I make the videos . I take that money from my fee and now he I not responding me . 24 Oct 2023 is last date of my fee submission and I still don't have money to pay my fee.
Justin Gerlach
Review from Google
5.0★
Justin Gerlach's Review Sourced from Google
Having the support of the Real Voice team for after hours and overflow is invaluable for a business that needs to be 24/7 but s staff that can't always be available 24/7.
Jennifer M
Review from Google
5.0★
Jennifer M's Review Sourced from Google
Amazing company and amazing team! We have been extremely happy with our partnership for several years now. Thank you, Real Voice!
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CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology...
Top Services:
Call Centers
Phone Answering Services
Customer Support
BPO
Show more
Location
Lagos, Nigeria
Number of Employees
500 - 999
Average Hourly Rate
$25/hr
CallTel Communications Limited Services
Call Centers
Phone Answering Services
Customer Support
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.
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Specialized, affordable 24/7 phone answering services using a combination of friendly, articulate agents, exceptional training and premium technology to work for your business...
Top Services:
Phone Answering Services
Location
Bloomington, Minnesota
Number of Employees
Under 49
Elation Services
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Medical Industry
Real Estate Industry
Legal Industry
Data sourced from the agency's DesignRush profile
Elation Reviews & Testimonials
NewPatient Registration
Review from Google
5.0★
NewPatient Registration's Review Sourced from Google
We have used Elations Answering Service for our Family Practice after hours service for many years. We have been very happy with their service. They are always courteous with our patients, and thorough is determining their needs. They are also very flexible with changes in our schedule and assisting with any questions we have.
FNA OPE1
Review from Google
5.0★
FNA OPE1's Review Sourced from Google
Our company has utilized Elation Answering Service for several years now. Our process is complicated and our script has been challenging over the years to include international support. Through it all the managers have worked tirelessly to ensure that they handle everything as requested. Even the representatives are amazing at adjusting the script while speaking with them to make sure they get the correct individual to take a call. This has been the best decision for our company in providing 24 hour support to our customers.
Mackenzie Muldowney
Review from Google
5.0★
Mackenzie Muldowney's Review Sourced from Google
Our outpatient behavioral health practice has utilized Elation Answering Service for close to 4 years. Throughout that time, Elation has handled our needs efficiently and effectively, even in the face of a worldwide pandemic. Our account manager, Jenny Clark, has been hands on all the way, and always prompt to answer our questions/make edits to our call schedules and rosters on the fly. Our clinicians, staff, and patients have all benefited from the support of this service.
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Brisk Web Services: Your Accelerator in the Digital Race.
Brisk Web Services serves as your accelerator in the digital race, offering tailored strategies, measurable results, and a fervent commitment to driving businesses forward in the online realm. With a focus on delivering customized solutions and tangible outcomes, we are dedicated to propelling our clients to...
Top Services:
Digital Services
Branding
Logo Design
Web Design
WordPress Website Design
Show more
Location
Ćuprija, Serbia
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
Under $1,000
Brisk Web Services Services
Digital Services
Branding
Logo Design
Web Design
WordPress Website Design
SEO
Business Consulting
Translation Services
Customer Support
Transcription Services
Digital Marketing
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Looking for a Reliable AI-Driven Outsourced Call Center in Indonesia? Callindo Delivers Top-notch Services to Enhance Your Customer Experience and Boost Your Business...
Top Services:
BPO
Customer Support
Market Research
Business Consulting
Call Centers
Show more
Location
Jakarta, Indonesia
Number of Employees
50 - 99
Average Hourly Rate
$24/hr
Minimal Budget
Under $1,000
Callindo Services
BPO
Customer Support
Market Research
Business Consulting
Call Centers
Phone Answering Services
Cloud Consulting
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Express Virtual Assistant (EVA) is a globally managed virtual workforce solutions provider that helps businesses streamline operations through structured, performance-driven support systems. Founded in 2004 as a subsidiary of Flatworld Solutions, EVA goes beyond traditional outsourcing by offering a...
Top Services:
BPO
Creative Services
Graphic Design
Logo Design
Design Services
Show more
Location
Princeton, New Jersey
Number of Employees
1000 & Up
Average Hourly Rate
$8/hr
Express Virtual Assistant Services
BPO
Creative Services
Graphic Design
Logo Design
Design Services
Product Design
Content Marketing
eCommerce
Video Marketing
Call Centers
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3D Modeling, Video Editing, Photo Editing, Call Center Services at affordable cost.
PGBS, a reliable BPO company provides high-quality services like customer support, photo editing, video editing, data cleansing, 3D modeling, 3D rendering, eBook conversion, and graphic designs...
Top Services:
BPO
Phone Answering Services
Call Centers
Video Production
Product Design
Show more
Location
Bengaluru, India
Number of Employees
100 - 249
Portfolios Count
3 Projects Listed
Proglobalbusinesssolutions Services
BPO
Phone Answering Services
Call Centers
Video Production
Product Design
Customer Support
Creative Services
Graphic Design
Design Services
Social Media Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Confidential
Request for Info
N/A
Data sourced from the agency's DesignRush profile
Proglobalbusinesssolutions Reviews & Testimonials
Stella Madison
Review from Google
4.0★
Stella Madison's Review Sourced from Google
We are very pleased with the work done by the PGBS team. They developed our online website store in a professional manner and made the whole experience easy and seamless. We have got pretty good comments from our patrons on the website. Great job guys!
Anne Jocob
Review from Google
5.0★
Anne Jocob's Review Sourced from Google
PGBS, helped us with every aspect of the project and that was really great. The quality of the electronic products was great, the delivery was on time and specifications were all met. We are really amazed when we had received the photo realistic 3D renders better than we expected. If you wish to receive quality 3D renderings then we will suggest PGBS without any hesitation.
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Easy-to-Hire Virtual Assistants for Your Business.
ACA VA Services is a professional digital solutions agency offering tailored support in web development, digital marketing, and business process services. The company focuses on helping startups and growing businesses enhance efficiency, strengthen their online presence, and achieve measurable results through...
Top Services:
Digital Marketing
Video Production
Call Centers
Location
Dipolog City, Philippines
Number of Employees
50 - 99
Athena Cale VA Services Services
Digital Marketing
Video Production
Call Centers
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CoderzHub is a digital agency that offers services ranging from website development, mobile app development, custom software developement and digital marketing...
Top Services:
Mobile App Development
Web Development
eCommerce Development
Software Development
WordPress Website Design
Show more
Location
Plano, Texas
Number of Employees
Under 49
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
CoderzHub Services
Mobile App Development
Web Development
eCommerce Development
Software Development
WordPress Website Design
Web Design
UI/UX Design
Customer Support
HR Outsourcing
Phone Answering Services
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1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...
Top Services:
BPO
Staff Augmentation
HR Outsourcing
Customer Support
Call Centers
Show more
Location
Overland Park, Kansas
Number of Employees
500 - 999
Average Hourly Rate
$10/hr
Minimal Budget
$10,000 - $25,000
1840 & Company Services
BPO
Staff Augmentation
HR Outsourcing
Customer Support
Call Centers
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Groupon
Isango
Instacart
HomeLight
LearnZillion
Data sourced from the agency's DesignRush profile
1840 & Company Reviews & Testimonials
carmen noche
Review from Google
5.0★
carmen noche's Review Sourced from Google
It was a very productive and swift process. Starting from the interview, to assessments. Everyone was punctual and need not wait for a week or so for updates. They give updates immediately no need for the long wait and suspense. Keep it Up!!
lucille Mrrs
Review from Google
5.0★
lucille Mrrs's Review Sourced from Google
My experience with 1840 & Company’s recruitment process has been excellent from start to finish. The team was professional, responsive, and supportive throughout every step. Communication was always clear, and I truly appreciated how smooth and organized the process was. I felt valued as a candidate, and I’m very excited to officially join as a Patient Support-CSR. Thank you to the team for making this such a positive experience!
Andrea Yáñez
Review from Google
5.0★
Andrea Yáñez's Review Sourced from Google
I had a truly outstanding experience with 1840&Co throughout the entire recruitment process. From the very beginning, their team demonstrated professionalism, clear communication, and genuine care. What stood out most was the consistent follow-up—they kept me informed at every step, making the process feel smooth and well-organized. I always felt supported and valued as a candidate. I’m incredibly happy to share that I’ve been offered a new role, and I couldn’t be more grateful to the 1840&Co team for making it all possible.
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An appointment setting company is a specialized firm that schedules appointments for other businesses. These companies often serve businesses that rely on appointments for sales consultations, service offerings, or other business meetings.
The primary role of an appointment setting company is to handle the initial stages of sales and marketing outreach by contacting potential clients or leads, engaging them in conversation, and arranging a time for a more detailed discussion or presentation with a sales representative or service provider from the hiring company.
This service is precious in B2B (business-to-business) environments where establishing initial contact and securing face-to-face or virtual meetings can be crucial for closing sales and establishing partnerships.
Appointment setting companies use various tools and strategies to efficiently manage these tasks, including customer relationship management (CRM) systems, automated scheduling tools, and skilled telemarketing personnel. Their expertise helps their clients focus on closing deals and providing services rather than on the often time-consuming process of lead generation and appointment scheduling.
According to recent industry statistics, appointment setting companies are crucial in enhancing business growth. The appointment scheduling software market is set to grow by 13.1% by 2026. Local businesses have likewise seen an increase in revenue by 120% after adding online booking systems to their website. Meanwhile, over 46% of appointments are booked online.
For example, a US-based software company partnered with UnboundB2B to enhance its lead conversion rates by 178% using content syndication and email marketing. The company faced challenges expanding its customer base and generating quality leads across various sectors. UnboundB2B employed a targeted approach, including understanding the target audience, telemarketing, email marketing campaigns, and predictive analytics, resulting in 476 high-quality leads generated, a 72% increase in conversion rates, and a 93% boost in ROI over three months.
What does an appointment setting company do?
Appointment setting company specializes in scheduling meetings, calls, or appointments between clients and potential customers on behalf of businesses. They often use various communication channels such as phone, email, or online platforms to coordinate and confirm appointments, helping organizations to streamline their sales and outreach processes.
Appointment setting services usually include:
Market research: Conducting in-depth analysis to understand market trends, target audience preferences, and competitor strategies, providing valuable insights for effective appointment setting campaigns.
Lead generation: Identifying and qualifying potential leads through targeted strategies, ensuring a steady stream of prospects for appointment scheduling.
B2B appointment setting: Facilitating appointments between businesses, ensuring seamless communication and coordination to drive business growth and partnerships.
Customer support appointments: Managing and scheduling appointments for customer inquiries, support requests, and service consultations, enhancing customer experience and retention.
Calendar management: Efficiently organizing and managing appointment schedules, ensuring optimal utilization of time and resources.
Telemarketing services: Utilizing phone calls to promote products or services, generate leads, and schedule appointments, leveraging direct communication for practical appointment setting.
Event scheduling: Coordinating and scheduling appointments for events, conferences, or seminars, ensuring smooth logistics and participant engagement.
Reminder services: Sending timely reminders to clients and prospects about upcoming appointments, reducing no-shows, and optimizing appointment attendance rates.
CRM integration and support: Integrating appointment scheduling systems with customer relationship management (CRM) software, streamlining data management, and enhancing customer engagement.
Follow-up calls: Conducting follow-up calls post-appointment to gather feedback, address concerns, and nurture leads.
We can see the effectiveness of appointment setting services in the success story presented by SalesRoads. The company helped Kuebix, a transportation management system provider, overcome challenges in converting freemium users to paying customers and engaging with enterprise accounts. It established a dedicated inside sales team that booked 966 appointments with prominent enterprises, significantly enhancing Kuebix's market reach.
What is the difference between an appointment setting company and a BPO company?
The difference between an appointment setting company and a BPO company lies primarily in their scope of services and focus. While both companies provide services that help other businesses improve their operations, appointment setting companies are more niche and focused on scheduling and lead management. In contrast, BPO companies offer a more comprehensive range of services, including outsourcing several business functions.
Appointment setting companies primarily focus on the following:
Generating leads and scheduling appointments
Creating and updating contact databases
Developing targeted marketing strategies
Facilitating meetings and follow-ups
Virtual meeting support
BPO companies' areas of expertise typically include:
Customer service outsourcing
Technical support
Data entry and processing
Human resources (HR) outsourcing
Accounting and finance services
IT support and development
How much does the appointment setting cost?
Appointment setting typically costs between $500 and $5,000 for a set number of appointments. Besides flat rate, other pricing models include:
Hourly rate, which usually ranges from $15 to $100
Commission-based fee, which can be between 1% and 30 of the resulting sale
Pay-per-appointment rate, which can range from $20 to $200
The precise cost of appointment setting services is influenced by the complexity of the sales process, the industry targeted, the geographical location, and the expertise required to engage potential clients effectively. The volume of appointments needed and the payment structure (e.g., per appointment or monthly retainer) also significantly impact the pricing.
The top 50 appointment setting companies on DesignRush charge an average of $22 per hour. Around 3.7% accept projects with a minimum budget of less than $1,000, while 2.9% require a $50,000+ minimum budget.
Why should you hire an appointment setting company?
You should hire an appointment setting company to streamline your scheduling processes and enhance your sales team's efficiency. These companies specialize in managing calendars, ensuring that your team can focus on closing deals rather than juggling appointments. Their lead qualification and appointment management expertise can significantly increase conversion rates and improve business productivity.
Appointment setting services benefits include the following:
Time savings: These companies streamline sales processes, reduce costs, and provide quality leads, freeing up your sales team to focus on converting leads effectively.
Growing your contact database: They ensure your database is up-to-date and well-analyzed, leading to better targeting and improved accuracy in reaching potential clients.
Increased sales ROI: With a tailored approach and a focus on client goals, appointment setting services can significantly boost your return on investment by targeting the right prospects.
Specialized services: These companies offer expertise in specific industries, ensuring that your appointments are with qualified leads relevant to your business.
Marketing strategy development: They help develop effective marketing strategies using digital channels like email, SEO, social media, and Google Ads, leading to a steady stream of qualified leads.
An example of the advantages an appointment setting company can bring in the case of Sekisui Chemical, a Japanese company specializing in thermal management solutions. The business partnered with Belkins, an appointment setting company, and in four months, they secured 21 appointments, including 6 with their top-choice clients, leading to a 15% success rate in closing deals.
Belkins encountered challenges in reaching a niche market and limited locations but overcame these obstacles through thorough lead research and an account-based strategy. This effort generated 800 leads, booked 21 meetings, and paved the way for potential deals with three companies.
How do I choose an appointment setting company?
Choose an appointment setting company by following these comprehensive steps:
Define your goals and requirements: Start by clearly defining what you want to achieve with appointment setting services. Consider your target audience, industry specialization, lead generation objectives, and desired outcomes.
Research and shortlist companies: Conduct thorough research to identify potential appointment setting companies that align with your goals. Look for companies with a proven track record, positive client testimonials, industry experience, and a good reputation.
Send a Request for Proposal (RFP): Prepare a detailed RFP outlining your requirements, expectations, budget, timeline, and any specific criteria you have. Send the RFP to your shortlisted companies and request proposals from them.
Interview potential candidates: Schedule interviews with the companies that submit compelling proposals. Use these interviews to discuss their approach, strategies, tools, team expertise, reporting mechanisms, and how they plan to meet your goals.
Evaluate external resources: Consider involving external resources like industry experts or consultants if you need additional expertise or guidance in evaluating appointment setting companies.
Review proposals and conduct due diligence: Carefully review the proposals you receive, considering factors such as pricing, services offered, service level agreements (SLAs), reporting transparency, data security measures, and past performance metrics.
Check references and client testimonials: Reach out to the companies' references and existing clients to get insights into their experiences. Pay attention to feedback regarding communication, results delivered, and overall satisfaction.
Compare and analyze: Compare the proposals, interview feedback, due diligence findings, references, and client testimonials to make an informed decision.
Make a decision and negotiate terms: Based on your analysis, select the appointment setting company that best meets your requirements. Negotiate terms, pricing, and contract details to ensure a mutually beneficial partnership.
Monitor progress and provide feedback: Once you've engaged with the appointed company, monitor their progress closely. Provide feedback regularly and address any concerns promptly to ensure a successful partnership.
Do you need help finding a suitable appointment setting company? Visit our Marketplace and let us know the details of your project. We'll find the top candidates that suit your needs for free!
What are the key success metrics utilized by appointment setting companies?
The key success metrics utilized by appointment setting companies are the following:
Number of appointments set: Reflects the total number of appointments secured.
Appointment show rate: Indicates the percentage of scheduled appointments attended by prospects.
Call-to-appointment ratio: Measures the effectiveness of calls in securing appointments.
Lead quality score: Assesses lead quality and conversion potential.
Client retention rate: Gauges client satisfaction and loyalty.
Conversion rates: Percentage of appointments that lead to sales.
Average time to secure an appointment: The average time it takes for an appointment setter to schedule a meeting with a potential client.
What questions do I ask when hiring an appointment setting company?
When hiring an appointment setting company, asking the right questions will ensure they align with your needs and expectations.
Consider asking the following:
Relevant Background
What experience do you have in appointment setting for our industry?
Can you provide examples of successful appointment setting campaigns you've executed?
How do you stay updated with industry trends and best practices in appointment setting?
How do you train your appointment setters, and what qualifications do they possess?
What is your success rate with clients in our industry over the past year?
Company Services and Processes
What services do you offer as part of your appointment setting packages?
How do you qualify leads before scheduling appointments?
What tools and technologies do you use to manage appointments and track results?
Can you explain your process for integrating with a client's existing CRM systems?
How do you handle data privacy and security in your appointment setting operations?
The Project
How do you customize appointment setting strategies based on each client's unique needs?
What is your approach to handling objections and ensuring appointments are attended?
How do you measure and report on the success of appointment setting campaigns?
What follow-up procedures do you implement to ensure long-term engagement after the initial appointment?
What are the best B2B appointment setting companies in the U.S.?
The best appointment setting companies in the United States are:
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Proposals