Are you in search of a trusted B2B appointment setting company to streamline your lead generation process? We explored authentic client feedback, relevant case studies, and the industry standing of numerous candidates to help businesses like yours discover the best appointment setting services. Browse our directory and customize your search by budget, service scope, geographic reach, and more.

We've thoroughly assessed hundreds of B2B appointment setting companies to highlight the top 10, considering their core services, notable achievements, client feedback, pricing models, and industry recognitions. Explore their specialties and featured success stories to find a suitable partner for your business needs.

The Number 1 B2B Appointment Setting Company as Selected by DesignRush Is...

Belkins

Belkins homepage-screenshot
[Source: Belkins]
  • Best for: Overall
  • Average hourly rate: $50
  • Minimum budget: $1,000-$10,000
  • Founded: 2017
  • Size: 250-499
  • Location: Dover, DE
  • Notable clients: Sekisui Chemical, Alectric Renewables, Appruv, YorkTest, Celerway

Belkins is a B2B lead generation agency specializing in outbound appointment setting, helping businesses secure business meetings with qualified leads. Its appointment setting suite covers lead research, multichannel outreach, and appointment scheduling, tailored to connect clients with ready-to-buy prospects to boost conversion rates. They offer two payment packages for their service, differing mainly by the number of monthly leads and booked appointments.

Belkins Success Story

  • Challenge: Sekisui Chemical, a Japanese plastics manufacturer, faced difficulties reaching a niche market for its electric car parts and thermal management solutions. Seeking to connect with specific U.S.-based companies in a narrow-profiled market, the manufacturer partnered with Belkins.
  • Solution: Belkins conducted in-depth lead research and adopted an account-based approach, focusing on high-value target accounts. It personalized campaigns for these accounts and synchronized closely with Sekisui to ensure precise lead qualification, enhancing the conversion rate.
  • Results: Over four months, Belkins booked 21 appointments, six of which were with Sekisui's dream clients, and achieved a 15% deal closing ratio. Moreover, it generated 800 leads and booked a meeting with a leading U.S. automotive manufacturer, with Sekisui being close to signing deals with three additional companies.

Check Belkins Agency Profile

SalesRoads

SalesRoads homepage-screenshot
[Source: SalesRoads]
  • Best for: Outreach campaigns
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2006
  • Size: 100-249
  • Location: Boca Raton, FL
  • Notable clients: Captify Health, Shell, Bid Retriever, Cadsourcing, Snappet

SalesRoads is a B2B appointment setting company with over 18 years of experience, aiming to secure qualified sales appointments for fast-growing brands. It offers sales outsourcing services, including in-depth lead research, personalized email campaigns, and outbound calling, to ensure high conversion rates and accelerated revenue growth. Its experienced sales development representatives (SDRs) and dedicated sales coaches work closely with clients to create a strategic demand generation playbook, having set over 100,000 appointments for its clients to date.

SalesRoads Success Story

  • Challenge: Captify Health contracted SalesRoads’ services to reach new prospects across gastroenterology offices and hospitals. The company previously expanded sales through referrals but wanted to introduce its service to a broader range of gastroenterology executives.
  • Solution: SalesRoads crafted a strategic outreach campaign targeting administrators, physicians, executives, and practice managers. Its sales agents generated interest in Captify's managed gastrointestinal prep process and scheduled qualified appointments for the client's sales representatives.
  • Results: The outreach campaign was substantially lucrative — SalesRoads successfully scheduled an average of 16 monthly appointments. A notable accomplishment from the campaign was that Captify closed a deal with Cleveland Clinic, the largest client in the company's history.

Check SalesRoads Agency Profile

EBQ

EBQ homepage-screenshot
[Source: EBQ]
  • Best for: B2B warm introductions
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2000
  • Size: Under 49
  • Location: Austin, TX
  • Notable clients: Cap Patrol, Enflux, Methodics, Coviance, Solid Border

EBQ provides appointment setting services designed to cultivate relationships with high-quality leads and advance client sales funnels. When businesses partner with EBQ, they receive a dedicated lead generation team comprising a business consultant, project manager, and dedicated specialist, working toward representing the brand and generating leads. The company's SDRs engage prospects through various channels, gradually warming up cold leads to increase enthusiasm for sales calls. Their services also emphasize full transparency, rapid onboarding, and flexible contracts.

EBQ Success Story

  • Challenge: Cap Patrol, a company providing technology services for golf clubs, sought to introduce its services to clubs’ respective decision-makers, who were often hard to reach. Despite having a unique solution and strong value proposition, its small team required the assistance of a B2B appointment setting company to connect with the right people and schedule sales meetings.
  • Solution: To accommodate the client’s request, EBQ's SDRs reached out to prospects using a warm introduction approach. To secure more bookings, the agents persistently followed up with prospects and built new calling lists for additional outreach.
  • Results: In six months, EBQ set up over 100 sales meetings, creating a sales pipeline worth nearly $500,000. Because of these efforts, Cap Patrol closed over $50,000 in business and witnessed a reduced number of no-show meetings.

Check EBQ Agency Profile

Abstrakt Marketing Group

Abstrakt Marketing Group homepage-screenshot
[Source: Abstrakt Marketing Group]
  • Best for: Cluster scheduling
  • Average hourly rate: $149
  • Minimum budget: $1,000-$10,000
  • Founded: 2009
  • Size: 500-999
  • Location: St. Louis, MO
  • Notable clients: Roofcorp of America, Jan Christine Branded Solutions, Mechanical Service & Systems, Air Comfort, Hayes Contracting LLC

Abstrakt Marketing Group provides B2B appointment setting services to help businesses build steady sales pipelines and secure prospect appointments. Its outbound SDR teams focus on generating high-quality sales opportunities by nurturing relationships with qualified prospects and capturing leads through strategic cold calling and emailing. The process includes lead cleansing, introductions, lead nurturing, and appointment setting, ensuring a streamlined and effective approach to sales outreach.

Abstrakt Marketing Group Success Story

  • Challenge: An HVAC company struggled to secure long-term service contracts during the pandemic, relying on small, sporadic projects. Its current load wasn’t sufficient to sustain its operations, prompting the company to seek a strategy for greater market outreach.
  • Solution: Abstrakt Marketing initiated a clustered B2B outreach program, targeting commercial and industrial businesses with over 10,000 square feet of air-conditioned space. Leveraging its lead generation expertise, Abstrakt's SDRs predominantly engaged with decision-makers like facility managers and C-level executives via calls and email, gradually building a robust pipeline over several months.
  • Results: Over seven months, Abstrakt Marketing set 26 appointments, culminating in a $223,927 project deal. This was the client's largest deal in nearly 20 years and provided significant long-term value.

Check Abstrakt Marketing Group Agency Profile

Callbox Inc.

Callbox Inc. homepage-screenshot
[Source: Callbox Inc.]
  • Best for: Multi-channel customer prospecting
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2004
  • Size: 500-999
  • Location: Los Angeles, CA
  • Notable clients: Yularatech, CLEARGOALS, OpsVeda, Astral Insights, Alliance Cost Containment

Callbox Inc. is a provider of outsourced B2B marketing and sales support services. The company specializes in lead generation and appointment setting, helping businesses overcome challenges in entering new markets, connect with key decision-makers, launch products, and enhance sales pipeline growth. Callbox Inc. employs a multi-channel customer prospecting strategy, using email, social media, voice, and other channels to connect with target prospects and promote service offerings. Leads are then qualified based on specific criteria to ensure they align with business goals and demonstrate purchase intent.

Callbox Inc Success Story

  • Challenge: A prominent US-based contact center sought to innovate its lead generation strategies and find prospects beyond existing vendors. The client envisioned enhancing its lead quality and precision targeting to sustain its competitive edge in the market.
  • Solution: Callbox Inc. focused on replacing client’s existing outreach methods with innovative techniques to effectively identify and engage new potential leads. Utilizing a blend of human expertise and AI-powered tools, Callbox Inc. targeted a diverse range of industries, including home services, security, retail, healthcare, and more across the entire United States.
  • Results: Callbox's efforts resulted in the client scheduling 58 sales appointments, expanding the reach to over 12,000 accounts, and connecting with 1,267 prospects via social media.

Check Callbox Inc Agency Profile

Lead Generators International

Lead Generators International
[Source: Lead Generators International]
  • Best for: Cold calling
  • Average hourly rate: $99
  • Minimum budget: $10,000-$25,000
  • Founded: 1992
  • Size: Under 49
  • Location: Burnaby, Canada
  • Notable clients: Firewise Consulting & Learning Academy, Vision33, Healthways, Ascencion Benefits, Blueline Safety

As a B2B appointment setting company, Lead Generators International (LGI) focuses on setting sales-ready appointments, conducting market research, booking demos, researching markets, and registering prospects for webinars and events. The company emphasizes a strategic approach to lead generation, prioritizing quality over quantity and ensuring a high return on investment for its clients. With over 30 years of experience across various industries, LGI is proficient in building value propositions that inspire action, consistently applying best practices from each industry to enhance current B2B campaigns.

Lead Generators International Success Story

  • Challenge: Firewise Consulting & Learning Academy approached LGI to increase qualified sales-ready appointments within the Canadian fire service industry. Its goal was to engage with key decision-makers, such as fire chiefs, deputy fire chiefs, and training personnel to promote its online training courses effectively.
  • Solution: LGI developed highly targeted phone scripts tailored to resonate with the needs and interests of the intended audience within the fire service sector. The appointment setting company created a database of niche prospects to ensure targeted outreach efforts. It also assigned dedicated specialists to conduct cold-calling initiatives.
  • Results: LGI completed a total of 1,700 dials during the outreach campaign. It secured and attended 128 appointments with key stakeholders, achieving a ratio of one appointment for every 13 dials made. 90% of these appointments were rated 'good' to 'very good' in terms of lead qualification and interest by the client.

Check Lead Generators International Agency Profile

The Telemarketing Company

The Telemarketing Company homepage-screenshot
[Source: The Telemarketing Company]
  • Best for: Prospect research
  • Average hourly rate: $50
  • Minimum budget: $1,000-$10,000
  • Founded: 1990
  • Size: 100-249
  • Location: Brighton, United Kingdom
  • Notable clients: Person Centred Software, American Express, Bytes, Xero, Equifax

The Telemarketing Company (TTMC) provides high-impact appointment setting and lead generation services tailored for B2B clients. It excels in engaging senior decision-makers through personalized, persuasive phone interactions and conducting systematic prospect qualification based on BANT (budget, authority, need, timescale) criteria. The company leverages unscripted conversations to uncover client pain points and opportunities, supported by comprehensive market intelligence and continuous program improvement through call recordings and real-time reporting.

The Telemarketing Company Success Story

  • Challenge: Person Centred Software (PCS) aimed to capitalize on a government initiative promoting digitization in the care sector. Leveraging a short window of opportunity created by pending government funding, the company sought to scale its market outreach and build greater awareness and demand across its product line.
  • Solution: The Telemarketing Company implemented a targeted telemarketing campaign with a team of four callers. The campaigns were designed to educate care homeowners and managers about the benefits of PCS's Digital Care System, emphasizing ease of use, compliance benefits, and unique features like an icon-driven care app.
  • Results: The Telemarketing Company booked over 566 demo appointments. Beyond engaging with prospects, the client received 2755 responses, enabling it to understand brand perception, market readiness for digitization, and competitor market share, including identifying previously unknown competitors for strategic planning.

Check The Telemarketing Company Agency Profile

Martal Group

Martal Group homepage-screenshot
[Source: Martal Group]
  • Best for: Pinpoint prospecting
  • Average hourly rate: $45
  • Minimum budget: $10,000-$25,000
  • Founded: 2009
  • Size: 50-99
  • Location: Toronto, Canada
  • Notable clients: Website Closers, Clickworker, Joopy, Spin, Awin

Martal Group specializes in B2B appointment setting and sales outsourcing services, catering to both startups and established Fortune 500 companies. It offers tailored solutions to streamline lead generation processes by leveraging real-time intent data and omnichannel strategies. Operating as a sales-as-a-service company, Martal Group boasts a team of seasoned SDRs and sales executives proficient in sourcing qualified leads through outbound and inbound strategies, driving new client registrations, and securing appointments.

Martal Group Success Story

  • Challenge: Brokerage company Website Closers partnered with Martal Group to expand its sales outreach in the competitive US market, targeting digital entrepreneurs looking to sell their online businesses. It sought to enhance its outreach capabilities beyond its existing resources.
  • Solution: Martal Group deployed a dedicated team of sales executives who conducted pinpoint prospecting. The team engaged with potential leads based on Website Closers' Ideal Customer Profiles (ICPs) via email, LinkedIn, and phone calls, implementing structured workflows and regular performance reviews to optimize outreach efforts and ensure maximum conversion rates.
  • Results: Martal Group has successfully generated 7,000 monthly prospects and 23 qualified leads. This steady stream of high-quality appointments has bolstered Website Closers' pipeline and market presence, enabling them to effectively engage with and convert prospective clients.

Check Martal Group Agency Profile

SalesNash

SalesNash homepage-screenshot
[Source: SalesNash]
  • Best for: Target segmentation
  • Average hourly rate: $49
  • Minimum budget: $1,000-$10,000
  • Founded: 2019
  • Size: Under 49
  • Location: Ottawa, Canada
  • Notable clients: Yodeck, Panasonic, AstraZeneca, McAfee, Johnson Memorial Health

SalesNash is a B2B appointment setting company that focuses on connecting businesses with key players in their target markets, be it startups, established companies, or enterprise-grade sales teams. Its accounting setting services feature meticulous data validation, customized outreach, and a transparent, client-centric approach to drive significant business growth. Across its operations, the company boasts a 50% average open rate, 99% accuracy in finding data, and a 2% conversion rate across competitive verticals.

SalesNash Success Story

  • Challenge: Digital signage platform Yodeck aimed to expand its presence in the European market. Its ambition was to find long-term partnerships, rather than quick deals, requiring precise segmentation and detailed messaging tailored to European targets. Given Europe's linguistic diversity, the client requested to conduct messaging and research in multiple languages.
  • Solution: The project began with targeted segmentation to craft a resonant campaign, followed by aligning content and lead generation strategies. SalesNash employed a strategy to maximize efforts through email, LinkedIn, and cold calling across IT system integrators, marketing agencies, and non-English speaking countries.
  • Results: SalesNash achieved a 70% open rate and a 15% response rate, scheduling an average of 3-4 pre-qualified partner appointments per week, totaling 18 monthly appointments. Expanding the campaign across non-English speaking countries allowed Yodeck to boost its presence in the European market.

Check SalesNash Agency Profile

Inside Global

Inside Global homepage-screenshot
[Source: Inside Global]
  • Best for: Multi-region outreach
  • Average hourly rate: Inquire
  • Minimum budget: Inquire
  • Founded: 2010
  • Size: 100-249
  • Location: Liverpool, United Kingdom
  • Notable clients: Silver Peak, GE Digital, Cetrix, Oracle, Klarna

Inside Global offers appointment setting services for B2B technology, SaaS, and software companies, handling early-stage sales processes to allow clients to focus on closing deals. Its B2B appointment setting service includes calendar appointment setting, multi-channel communication implementation, online demos and webinars, follow-up communication, opportunity identification, company screening, and event appointment setting. Its multilingual team arranges hundreds of calls and meetings monthly, using diverse communication methods and follow-ups to ensure high-quality lead generation.

Inside Global Success Story

  • Challenge: Silver Peak, a provider of WAN solutions, needed to generate a consistent pipeline for its Enterprise accounts across EMEA. Reaching out to Inside Global, the client aimed to achieve two objectives: (1) generate 40% of the pipeline target through lead generation in marketing, and (2) ensure that one of every three leads converts into a pipeline opportunity.
  • Solution: Inside Global deployed a BDR model with three full-time employees covering the UK, France, and the DACH region (Germany, Austria, and Switzerland). The team used a mix of phone and email outreach to secure ten monthly sales appointments.
  • Results: The outreach campaigns were a success — 57% of attended appointments led to opportunities, with Inside Global influencing 60% of the total pipeline and contributing 45% of Silver Peak’s net new pipeline. This outcome led to further regional expansion.

Check Inside Global Agency Profile

How We Picked the Best Appointment Setting Service Companies

To select the best appointment setting service companies, we reviewed their testimonials, case studies, industry reputation, team expertise, client roster, and executive management. Our team of agency experts developed a scoring system to measure their overall performance based on several important factors:

  • Reviews: Service quality, client satisfaction, and agency reliability
  • Portfolio: Successful appointment setting projects with documented results and client testimonials
  • Awards and press: Recognitions and accolades from respected third-party sources highlighting innovation and excellence
  • Team bios: Overview of team members' expertise and experience in securing a high volume of appointments
  • Top services: Core offerings and specialized focus areas
  • Appointment setting expertise: Proficiency in scheduling appointments with qualified leads and enhancing client sales funnels

Visit the DesignRush Agency Ranking Methodology for more information on how we research agencies.

Agency name Location Hourly rate Size Best for
BelkinsDover, DE$50250-499Overall
SalesRoadsBoca Raton, FLInquire100-249Outreach campaigns
EBQAustin, TXInquireUnder 49B2B warm introductions
Abstrakt Marketing GroupSt. Louis, MO$149500-999Cluster scheduling
Callbox Inc.Los Angeles, CAInquire500-999Multi-channel customer prospecting
Lead Generators InternationalBurnaby, Canada$99Under 49Cold calling
The Telemarketing CompanyBrighton, United Kingdom$50100-249Prospect research
Martal GroupToronto, Canada$4550-99Pinpoint prospecting
Sales NashOttawa, Canada$49Under 49Target segmentation
Inside GlobalLiverpool, United KingdomInquire100-249Multi-region outreach

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

Appointment Setting × eCommerce ×
  • Hugo

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AcquireOne

    VerifiedVerified by the DesignRush team for authenticity and credibility.

    Modular B2B Sales Execution

    AcquireOne helps international B2B companies successfully enter and grow in the German speaking market through strategic sales outsourcing. We combine market entry strategy, outbound prospecting, cold calling, email outreach and LinkedIn campaigns to generate qualified sales opportunities without the need to...

    Top Services:

    • Call Centers
    • Email Marketing
    • Direct Marketing
    Location
    Berlin, Germany
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    AcquireOne Services

    • Call Centers
    • Email Marketing
    • Direct Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Jotform
    • Synaos
    • Everspring
    • ComControl
    • Payt
    • ANG
    • Tribe
    Data sourced from the agency's DesignRush profile

    AcquireOne Reviews & Testimonials

    • Katharina Müller
      Katharina Müller Business Development Manager at comcontrol
      5.0★

      Appointment Setting Review from Katharina Müller

      With AcquireOne, we've finally built a functioning system for our lead generation. Appointments are reliably scheduled and kept with a current show rate of 98%. I can recommend the company for B2B appointment setting.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Partner in AI-Enabled Development, Marketing, eCommerce, Data Management, BI and Ops.

    Tech2Globe provides inbound and outbound call center services as part of its BPO-KPO division, covering customer support, telemarketing, lead generation, virtual assistance, and call center monitoring. With 14+ years of operation and 12,000+ completed projects, it holds a 4.9 rating on DesignRush...

    Top Services:

    • Digital Marketing
    • Web Development
    • eCommerce Development
    • Web Design
    • Social Media Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    16 Projects Listed
  • Do More Than Business Development and Beyond

    DMT Business Development runs cold calling, appointment setting, and multichannel lead generation campaigns for B2B companies across 30 countries. The Ottawa-based agency has delivered 2M+ leads and 10,000+ appointments over 7 years, with clients averaging a 2-5% prospect-to-appointment conversion rate...

    Top Services:

    • BPO
    • Email Marketing
    • Call Centers
    • Digital Marketing
    • Content Marketing
    • Show more
    Location
    Ottawa, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    14 Projects Listed
  • Transforming Sales Growth Through Science

    LeadBuds is a B2B lead generation, appointment setting, SDR outsourcing, and call center company, combining LinkedIn outreach, email campaigns, Telegram outreach, and paid advertising. Founded in 2017, the agency serves fintech, healthcare, and Web3 companies with AI-assisted outreach strategies...

    Top Services:

    • Email Marketing
    • BPO
    • Market Research
    • Phone Answering Services
    • Call Centers
    • Show more
    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Your On-Demand Sales Team

    Martal Group runs outsourced B2B cold calling, appointment setting, lead generation, and SDR programs for companies across SaaS, fintech, cybersecurity, healthcare, and manufacturing, powered by 200+ onshore sales executives and proprietary AI outreach...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • Social Media Marketing
    • BPO
    • Digital Strategy
    • Show more
    Location
    Toronto, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed
  • People-powered answering service

    AnswerConnect offers 24/7 live call answering, inbound call center solutions, live chat, and appointment scheduling for businesses across legal, healthcare, real estate, IT, and franchise sectors. Voted Best Answering Service for 2026, the call center company answers 99% of calls within four rings...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
  • End-to-end CX solutions that delight customers.

    Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed
  • Lead Generation For B2B SAAS Companies

    Scalemill runs human-first, AI-enabled SDR teams for B2B SaaS companies, handling appointment setting, outbound lead generation, customer support, customer success, and sales operations across 20+ countries...

    Top Services:

    • Customer Support
    Location
    Sheridan, Wyoming
    Number of Employees
    100 - 249
  • Expect more from your Contact Center Partner.

    Blue Valley Marketing runs inbound and outbound call center operations covering lead generation, B2B telemarketing, customer service, omnichannel support, market research, customer win-back, live chat, and order processing. It operates with bilingual support from offices in Kansas and California...

    Top Services:

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Home, Kansas
    Number of Employees
    250 - 499
  • Websites That Work, Designs That Wow

    WebCraftio is a UK-based digital agency specializing in crafting bespoke websites, e-commerce stores, and innovative web solutions. We blend creativity and technology to deliver user-centric designs, seamless Shopify experiences, and cutting-edge digital transformations tailored to empower businesses in the...

    Top Services:

    • AI Development
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • SEO
    • Show more
    Location
    Derby, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • Value Driven Experience

    Axendi is one of Europes leading providers of AI-powered contact center and BPO services. Since 2008, Axendi has been designing value-driven customer experiences by combining operational expertise with technology and in-depth vertical advisory...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • AI Development
    • Show more
    Location
    Warsaw, Poland
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
  • Vserve Ebusiness Solutions

    VerifiedVerified by the DesignRush team for authenticity and credibility.
    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...

    Top Services:

    • Logistics
    • Accounting
    • eCommerce Development
    • BPO
    • Call Centers
    • Show more
    Location
    New York City, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • Be Boundless

    Dedicated remote teams from India, starting at $6/hour. 500+ pre-vetted professionals. Operated by LegelpTech Outsourcing Pvt Ltd (ISO 27001:2022 certified). 5-day risk-free trial. 48-hour shortlist. Founded 2021 by Ashu Mishra & Chandra Prakash. Serving SMB and mid-market clients globally...

    Top Services:

    • Staff Augmentation
    • Cybersecurity
    • Accounting
    • Customer Support
    • IT Services
    • Show more
    Location
    Cheyenne, Wyoming
    Number of Employees
    250 - 499
    Average Hourly Rate
    $6/hr
    Minimal Budget
    Under $1,000
  • where innovation come live

    We firmly believe in serving Innovation, with spiralling advanced technologies. Hence we make sure our team is fully trained and certified with the latest advancements. Our core principles are high reliability, scalability, upgradation, Innovation, and transforming our client's vision into reality...

    Top Services:

    • Blockchain
    • Software Development
    • AI Development
    • Web Development
    • Mobile App Development
    • Show more
    Location
    Noida, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    20 Projects Listed
  • Maximize Your Business Potential

    OBI Services provides end-to-end call center services, using advanced tools and experienced multilingual agents to ensure customer satisfaction. A history of client success stories highlights our expertise in customer care operations...

    Top Services:

    • BPO
    • Call Centers
    • Digital Marketing
    • Market Research
    • Transcription Services
    • Show more
    Location
    Dipolog City, Philippines
    Number of Employees
    100 - 249
    Average Hourly Rate
    $3/hr
    Minimal Budget
    Under $1,000
  • No More Missed Business Calls

    Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent...

    Top Services:

    • Call Centers
    • Email Marketing
    • Digital Marketing
    • BPO
    • IT Services
    • Show more
    Location
    Stratham, New Hampshire
    Number of Employees
    100 - 249
    Average Hourly Rate
    $7/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed
  • You Create, We Support.

    MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Business Consulting
    • BPO
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed
  • Sales Enablement Partner.

    Denave is a B2B sales enablement organization based in Malaysia that offers a complete range of demand generation and lead generation solutions. Denave offers services including Business process outsourcing, digital marketing and B2B data services...

    Top Services:

    • Digital Marketing
    • Event Marketing
    • Call Centers
    • Customer Support
    • Email Marketing
    • Show more
    Location
    Kuala Lumpur, Malaysia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • Quality over Quantity

    A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...

    Top Services:

    • BPO
    • eCommerce
    • Accounting
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Tirana, Albania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • Diving Into Technology

    Riseup Labs is a global AI-first technology company delivering software, BPO, and CX solutions that help enterprises innovate faster, scale smarter, and grow sustainably. From Bangladesh to the world, we design and build reliable solutions and agentic workflows that drive real outcomes...

    Top Services:

    • Mobile App Development
    • Web Development
    • eCommerce Development
    • Software Development
    • Staff Augmentation
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    6 Projects Listed
  • We Give Business Owners Back Their Time And Money

    Twin Summit AI builds AI receptionists, back-office agents, websites and apps for small businesses. We are two operators who run our own businesses on these systems every day, so what we build for you is what we already rely on. Every project starts with a free 30-minute AI audit and a written map of where AI...

    Top Services:

    • AI Development
    • Web Design
    • Web Development
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Pueblo, Colorado
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed
  • Chipin IT Soluction

    Chipin Corp is the go-to IT solutions provider in the market for secure business technology services. We develop and support IT systems to maximize business potential. Our solutions keep the companys data secure and help revolutionize business efforts through sustained productivity...

    Top Services:

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    • ERP Consulting
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    • IT Compliance Solution
    • IT Services
    • Show more
    Location
    Dubai, United Arab Emirates
    Number of Employees
    100 - 249
    Portfolios Count
    1 Project Listed
  • One AI. All Channels. Unified Context.

    AI Agents for 24/7 Business Automation. Intelligent AI that helps automate phone calls, emails, and operational workflow...

    Top Services:

    • AI Development
    • Phone Answering Services
    Location
    Plano, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
  • Hire verified Filipino talent AI-matched in minutes

    FindTalent connects businesses with verified Filipino specialists across 14 categories virtual assistants, developers, designers, bookkeepers, marketers, and more. AI-powered matching plus team-curated profiles. Direct messaging. Flat platform fee from $5/hr no agency markups, no bidding wars...

    Top Services:

    • BPO
    Location
    Makati, Philippines
    Number of Employees
    Under 49
    Average Hourly Rate
    $5/hr
  • Custom Software Development Company

    Aegis Softtech is an ISO-certified IT consulting and software development company in India with over 20 years of experience serving global clients. We serve across the USA, UK, Canada, Singapore, Australia, and the Middle East...

    Top Services:

    • Web Design
    • Web Development
    • eCommerce Development
    • Software Development
    • Mobile App Development
    • Show more
    Location
    Rajkot, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Proman Consulting is a B2B lead generation and business development agency helping companies build predictable sales pipelines, reach the right decision-makers, and turn outbound activity into qualified business opportunities...

    Top Services:

    • Business Consulting
    • Market Research
    • Call Centers
    • Customer Support
    • Content Marketing
    • Show more
    Location
    Kragujevac, Serbia
    Number of Employees
    Under 49
    Average Hourly Rate
    $70/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
  • The clever way to work online.

    KLVR is an independent web studio in Ottawa building hand-coded websites, online stores and AI receptionists for small businesses and creators across Canada and the US. No templates and no page builders: every site is designed and built by hand around what you want customers to do, and you own it outright...

    Top Services:

    • Web Design
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • Branding
    • Show more
    Location
    Ottawa, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Portfolios Count
    2 Projects Listed
  • The BPO With A Heart

    Founded in 2002, Antasis is a trusted Singapore-based provider of outsourced business solutions. We deliver world-class customer service, IT support, and back-office operations through a flexible, innovative workforce. Certified in ISO 27001, ISO 9001, Bizsafe Level 3, COPC, and Six Sigma, we ensure quality...

    Top Services:

    • BPO
    • Call Centers
    Location
    Singapore, Singapore
    Number of Employees
    250 - 499
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
  • Source, Bridge, Thrive

    Vitalis Outsourcing Provides Trained, Vetted, and Managed Virtual Assistants for Real Estate, Property Managaement, Legal, Home Service, and Growing Service-Based Businesses...

    Top Services:

    • BPO
    • Call Centers
    • Business Consulting
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Georgiana, Alabama
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
  • Accelerating Growth

    Korfshore is a global outsourcing partner delivering smart, scalable, and high-performance offshore teams across multiple industries. We help businesses reduce costs, streamline operations, and access specialized talent in finance, technology, logistics, healthcare, and back-office support. With a strong...

    Top Services:

    • BPO
    Location
    Calgary, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $50,000 & Up
  • Influx.com are the experts in on-brand 24/7 customer support, since 2013..

    Influx staffs dedicated call center teams for inbound, outbound, and after-hours coverage across the Americas, Europe, and APAC. Since 2013, the call center provider has served 750+ brands on month-to-month plans with no lock-in and a 7-day launch window...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • HR Outsourcing
    • AI Development
    • Show more
    Location
    West Hollywood, California
    Number of Employees
    1000 & Up
    Portfolios Count
    2 Projects Listed
  • Software. Design. Innovation.

    Bitrupt specializes in transforming ideas into successful digital products. We offer custom software development, mobile and web application development, product consulting, UI/UX design, and AI solutions. By combining technical expertise with strategic thinking, we help businesses unlock new opportunities...

    Top Services:

    • Web Development
    • Software Development
    • Mobile App Development
    • UI/UX Design
    • Customer Support
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • B2B meetings booked. You pay only for held ones.

    Apex Mainline is a B2B appointment setting company based in Hungary. We find the decision makers at companies that fit your offer, reach them by cold email and book the meeting straight into your calendar. You only pay for meetings that actually happen...

    Top Services:

    • Call Centers
    • Digital Marketing
    • Email Marketing
    Location
    Debrecen, Hungary
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
  • Hire Filipino VAs That Actually Deliver.

    Dedicated virtual assistants and full phone teams, matched in 3 to 5 days, managed daily by our team, and backed by a 110-Day Guarantee. You run the business. We run the team...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    Location
    Quezon City, Philippines
    Number of Employees
    50 - 99
    Portfolios Count
    1 Project Listed
  • Quality Home Care with Compassion.

    United Respite Care provides compassionate, personalized in-home care and respite support for seniors and individuals with diverse care needs. Our dedicated team focuses on enhancing comfort, independence, and quality of life while giving families dependable peace of mind through professional, client-centered...

    Top Services:

    • Digital Services
    • Graphic Design
    • Web Development
    • SEO
    • PPC
    • Show more
    Location
    Langley, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    1 Project Listed
  • Business processes, outsourced without compromise

    Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Fort Lauderdale, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $16/hr
    Minimal Budget
    $1,000 - $10,000
  • Total CX and BPO Services.

    Our core value at ROI CX Solutions is delivering tailored call center outsourcing solutions that scale with your business. Impressive outcomes define our legacy in customized scripting, agent training, and seamless onshore-offshore staffing blends—ensuring 24/7 support that drives exceptional customer...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    American Fork, Utah
    Number of Employees
    1000 & Up
    Portfolios Count
    3 Projects Listed
  • Beyond Standard Solutions

    Transform Targets helps organizations scale operational capacity without increasing internal overhead. We provide skilled professionals who integrate directly into existing workflows, enabling businesses to operate efficiently while maintaining full visibility and control. Our focus is simple: support the...

    Top Services:

    • BPO
    • Customer Support
    • Logistics
    • Call Centers
    • Business Consulting
    • Show more
    Location
    McKinney, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • Dedicated virtual assistants, fully vetted and fully managed.

    Stellar Staff places dedicated, full-time virtual assistants with US businesses that need real capacity, not another freelancer to manage. Clients interview a shortlist of pre-vetted candidates, pick the one they want, and start in five to six days. We handle sourcing, screening, onboarding, payroll, taxes...

    Top Services:

    • BPO
    • Customer Support
    • HR Outsourcing
    • Call Centers
    • Accounting
    • Show more
    Location
    Newport Beach, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
  • Your Trusted Partner In Virtual Support & Business Efficiency

    Prossistant is your trusted partner in business support, streamlining operations, client communication, and back-office processes. Our skilled team delivers tailored assistance across marketing, sales, administration, accounting, paralegal, and technical workflows. Integrated seamlessly into your systems, we...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    Location
    Madison, Wisconsin
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
  • Our VAs Build Automation For You

    GoJarvis matches growing businesses with pre-trained virtual assistants who handle operations, sales support, and inbox management — while building custom automations that make your business run faster...

    Top Services:

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Business Consulting
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    Location
    Brea, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
  • Your AI & Digital Transformation Partner

    At Bitwords, we drive growth by leveraging AI and advanced digital transformation across the contech, fintech, and e-commerce industries. We specialize in creating seamless, tech-forward experiences that connect brands with their customers, optimize complex ecosystems, and maximize market opportunities...

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    • Design Services
    • Digital Strategy
    • eCommerce Development
    • Web Development
    • AI Development
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    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed
  • Virtual Assistant Agency recruiting pre-vetted Filipino VAs from $6.50/hr.

    VA MASTERS recruits dedicated, pre-vetted Filipino virtual assistants for companies across the US, Canada, UK, Australia and Europe. Each role is sourced from scratch: 1,000+ applicants, a custom skills test, in-depth interviews, and only the top 2-3 candidates presented within 2 business days. Rates start...

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    • Staff Augmentation
    • HR Outsourcing
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    Location
    Tel Aviv, Israel
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000
  • Connecting Businesses With High-Intent Customers

    First Call Solutions helps businesses grow through performance marketing, lead generation, and pay-per-call solutions. We specialize in delivering high-quality leads, inbound calls, and customer acquisition solutions across insurance, healthcare, home services, legal, and financial industries. Our focus is on...

    Top Services:

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    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Reliable Truck Dispatch Services in the USA | SD Global Services

    In order to make a trucking business successful, effective dispatching, technology solutions, and customer service play a crucial role. Similarly, in scaling operations, efficient systems and clear communication are key to growth and long-term success...

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    Milwaukee, Wisconsin
    Number of Employees
    50 - 99
    Average Hourly Rate
    $200/hr
    Minimal Budget
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    Your business depends on your IT systems. Were confident that we are the only network services, computer support, or IT consulting business in Alabama that provides these benefits to your business...

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    • Managed Services
    • Web Design
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    Birmingham, Alabama
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Portfolios Count
    1 Project Listed
  • We Keep Your B2B Pipeline Full with Cold Email & LinkedIn Outreach.

    Lead Avenger LLC runs done-for-you cold email and LinkedIn outreach for B2B companies and marketing agencies worldwide.We find decision makers and manage the entire process, from lead research to booking appointments, so you get real conversations and meetings, letting you focus on closing deals...

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    • BPO
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See how rankings and monetization work.

B2B Appointment Setting Company Hiring Guide

What is an appointment setting company?

An appointment setting company is a specialized firm that schedules appointments for other businesses. These companies often serve businesses that rely on appointments for sales consultations, service offerings, or other business meetings.

The primary role of an appointment setting company is to handle the initial stages of sales and marketing outreach by contacting potential clients or leads, engaging them in conversation, and arranging a time for a more detailed discussion or presentation with a sales representative or service provider from the hiring company.

This service is precious in B2B (business-to-business) environments where establishing initial contact and securing face-to-face or virtual meetings can be crucial for closing sales and establishing partnerships.

Appointment setting companies use various tools and strategies to efficiently manage these tasks, including customer relationship management (CRM) systems, automated scheduling tools, and skilled telemarketing personnel. Their expertise helps their clients focus on closing deals and providing services rather than on the often time-consuming process of lead generation and appointment scheduling.

According to recent industry statistics, appointment setting companies are crucial in enhancing business growth. The appointment scheduling software market is set to grow by 13.1% by 2026. Local businesses have likewise seen an increase in revenue by 120% after adding online booking systems to their website. Meanwhile, over 46% of appointments are booked online.

For example, a US-based software company partnered with UnboundB2B to enhance its lead conversion rates by 178% using content syndication and email marketing. The company faced challenges expanding its customer base and generating quality leads across various sectors. UnboundB2B employed a targeted approach, including understanding the target audience, telemarketing, email marketing campaigns, and predictive analytics, resulting in 476 high-quality leads generated, a 72% increase in conversion rates, and a 93% boost in ROI over three months.

What does an appointment setting company do?

Appointment setting company specializes in scheduling meetings, calls, or appointments between clients and potential customers on behalf of businesses. They often use various communication channels such as phone, email, or online platforms to coordinate and confirm appointments, helping organizations to streamline their sales and outreach processes.

Appointment setting services usually include:

  • Market research: Conducting in-depth analysis to understand market trends, target audience preferences, and competitor strategies, providing valuable insights for effective appointment setting campaigns.
  • Lead generation: Identifying and qualifying potential leads through targeted strategies, ensuring a steady stream of prospects for appointment scheduling.
  • B2B appointment setting: Facilitating appointments between businesses, ensuring seamless communication and coordination to drive business growth and partnerships.
  • Customer support appointments: Managing and scheduling appointments for customer inquiries, support requests, and service consultations, enhancing customer experience and retention.
  • Calendar management: Efficiently organizing and managing appointment schedules, ensuring optimal utilization of time and resources.
  • Telemarketing services: Utilizing phone calls to promote products or services, generate leads, and schedule appointments, leveraging direct communication for practical appointment setting.
  • Event scheduling: Coordinating and scheduling appointments for events, conferences, or seminars, ensuring smooth logistics and participant engagement.
  • Reminder services: Sending timely reminders to clients and prospects about upcoming appointments, reducing no-shows, and optimizing appointment attendance rates.
  • CRM integration and support: Integrating appointment scheduling systems with customer relationship management (CRM) software, streamlining data management, and enhancing customer engagement.
  • Follow-up calls: Conducting follow-up calls post-appointment to gather feedback, address concerns, and nurture leads.

We can see the effectiveness of appointment setting services in the success story presented by SalesRoads. The company helped Kuebix, a transportation management system provider, overcome challenges in converting freemium users to paying customers and engaging with enterprise accounts. It established a dedicated inside sales team that booked 966 appointments with prominent enterprises, significantly enhancing Kuebix's market reach.

What is the difference between an appointment setting company and a BPO company?

The difference between an appointment setting company and a BPO company lies primarily in their scope of services and focus. While both companies provide services that help other businesses improve their operations, appointment setting companies are more niche and focused on scheduling and lead management. In contrast, BPO companies offer a more comprehensive range of services, including outsourcing several business functions.

Appointment setting companies primarily focus on the following:

  • Generating leads and scheduling appointments
  • Creating and updating contact databases
  • Developing targeted marketing strategies
  • Facilitating meetings and follow-ups
  • Virtual meeting support

BPO companies' areas of expertise typically include:

  • Customer service outsourcing
  • Technical support
  • Data entry and processing
  • Human resources (HR) outsourcing
  • Accounting and finance services
  • IT support and development

How much does the appointment setting cost?

Appointment setting typically costs between $500 and $5,000 for a set number of appointments. Besides flat rate, other pricing models include:

  • Hourly rate, which usually ranges from $15 to $100
  • Commission-based fee, which can be between 1% and 30 of the resulting sale
  • Pay-per-appointment rate, which can range from $20 to $200

The precise cost of appointment setting services is influenced by the complexity of the sales process, the industry targeted, the geographical location, and the expertise required to engage potential clients effectively. The volume of appointments needed and the payment structure (e.g., per appointment or monthly retainer) also significantly impact the pricing.

The top 50 appointment setting companies on DesignRush charge an average of $22 per hour. Around 3.7% accept projects with a minimum budget of less than $1,000, while 2.9% require a $50,000+ minimum budget.

Why should you hire an appointment setting company?

You should hire an appointment setting company to streamline your scheduling processes and enhance your sales team's efficiency. These companies specialize in managing calendars, ensuring that your team can focus on closing deals rather than juggling appointments. Their lead qualification and appointment management expertise can significantly increase conversion rates and improve business productivity.

Appointment setting services benefits include the following:

  • Time savings: These companies streamline sales processes, reduce costs, and provide quality leads, freeing up your sales team to focus on converting leads effectively.
  • Growing your contact database: They ensure your database is up-to-date and well-analyzed, leading to better targeting and improved accuracy in reaching potential clients.
  • Increased sales ROI: With a tailored approach and a focus on client goals, appointment setting services can significantly boost your return on investment by targeting the right prospects.
  • Specialized services: These companies offer expertise in specific industries, ensuring that your appointments are with qualified leads relevant to your business.
  • Marketing strategy development: They help develop effective marketing strategies using digital channels like email, SEO, social media, and Google Ads, leading to a steady stream of qualified leads.

An example of the advantages an appointment setting company can bring in the case of Sekisui Chemical, a Japanese company specializing in thermal management solutions. The business partnered with Belkins, an appointment setting company, and in four months, they secured 21 appointments, including 6 with their top-choice clients, leading to a 15% success rate in closing deals.

Belkins encountered challenges in reaching a niche market and limited locations but overcame these obstacles through thorough lead research and an account-based strategy. This effort generated 800 leads, booked 21 meetings, and paved the way for potential deals with three companies.

How do I choose an appointment setting company?

Choose an appointment setting company by following these comprehensive steps:

  1. Define your goals and requirements: Start by clearly defining what you want to achieve with appointment setting services. Consider your target audience, industry specialization, lead generation objectives, and desired outcomes.
  2. Research and shortlist companies: Conduct thorough research to identify potential appointment setting companies that align with your goals. Look for companies with a proven track record, positive client testimonials, industry experience, and a good reputation.
  3. Send a Request for Proposal (RFP): Prepare a detailed RFP outlining your requirements, expectations, budget, timeline, and any specific criteria you have. Send the RFP to your shortlisted companies and request proposals from them.
  4. Interview potential candidates: Schedule interviews with the companies that submit compelling proposals. Use these interviews to discuss their approach, strategies, tools, team expertise, reporting mechanisms, and how they plan to meet your goals.
  5. Evaluate external resources: Consider involving external resources like industry experts or consultants if you need additional expertise or guidance in evaluating appointment setting companies.
  6. Review proposals and conduct due diligence: Carefully review the proposals you receive, considering factors such as pricing, services offered, service level agreements (SLAs), reporting transparency, data security measures, and past performance metrics.
  7. Check references and client testimonials: Reach out to the companies' references and existing clients to get insights into their experiences. Pay attention to feedback regarding communication, results delivered, and overall satisfaction.
  8. Compare and analyze: Compare the proposals, interview feedback, due diligence findings, references, and client testimonials to make an informed decision.
  9. Make a decision and negotiate terms: Based on your analysis, select the appointment setting company that best meets your requirements. Negotiate terms, pricing, and contract details to ensure a mutually beneficial partnership.
  10. Monitor progress and provide feedback: Once you've engaged with the appointed company, monitor their progress closely. Provide feedback regularly and address any concerns promptly to ensure a successful partnership.

Do you need help finding a suitable appointment setting company? Visit our Marketplace and let us know the details of your project. We'll find the top candidates that suit your needs for free!

What are the key success metrics utilized by appointment setting companies?

The key success metrics utilized by appointment setting companies are the following:

  • Number of appointments set: Reflects the total number of appointments secured.
  • Appointment show rate: Indicates the percentage of scheduled appointments attended by prospects.
  • Call-to-appointment ratio: Measures the effectiveness of calls in securing appointments.
  • Lead quality score: Assesses lead quality and conversion potential.
  • Client retention rate: Gauges client satisfaction and loyalty.
  • Conversion rates: Percentage of appointments that lead to sales.
  • Average time to secure an appointment: The average time it takes for an appointment setter to schedule a meeting with a potential client.

What questions do I ask when hiring an appointment setting company?

When hiring an appointment setting company, asking the right questions will ensure they align with your needs and expectations.

Consider asking the following:

Relevant Background

  1. What experience do you have in appointment setting for our industry?
  2. Can you provide examples of successful appointment setting campaigns you've executed?
  3. How do you stay updated with industry trends and best practices in appointment setting?
  4. How do you train your appointment setters, and what qualifications do they possess?
  5. What is your success rate with clients in our industry over the past year?

Company Services and Processes

  1. What services do you offer as part of your appointment setting packages?
  2. How do you qualify leads before scheduling appointments?
  3. What tools and technologies do you use to manage appointments and track results?
  4. Can you explain your process for integrating with a client's existing CRM systems?
  5. How do you handle data privacy and security in your appointment setting operations?

The Project

  1. How do you customize appointment setting strategies based on each client's unique needs?
  2. What is your approach to handling objections and ensuring appointments are attended?
  3. How do you measure and report on the success of appointment setting campaigns?
  4. What follow-up procedures do you implement to ensure long-term engagement after the initial appointment?

What are the best B2B appointment setting companies in the U.S.?

The best appointment setting companies in the United States are:

  • AnswerConnect
    • 4.8 stars on DesignRush (5 reviews)
    • 4.8 stars on Google (112 reviews)
    • Top clients: Early Impact, CPC Direct, Fujitsu, Old Castle
  • The Digital Edge
    • 4.6 stars on DesignRush (3 reviews)
    • Top clients: Cerulaxis, Stay Branded, PatPat, 3DRose
  • Pipeful
    • 5.0 stars on DesignRush (41 reviews)
    • Top clients: Google, Societe Generale, Seismic, Microsoft
  •  MKC Agency
    • 4.9 stars on DesignRush (20 reviews)
    • 5.0 stars on Google (8 reviews)
    • Top clients: CacheFly, Tech Stack Advertising, Justine the Witch, JK Tech
  • Belkins
    • 4.9 stars on DesignRush (13 reviews)
    • 4.8 stars on Google (5 reviews)
    • Top clients: Alectric Renewables, Bagcorp, Custom Channels, Appruv