Our expert analysts ranked the top B2B sales outsourcing companies that can help you grow your sales strategy. Browse our top-tier list of agencies by cost, reviews, size and more to find the right partner for your company.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Close more deals with ROI-focused lead acquisition
Belkins runs outbound lead generation for B2B companies across 50+ industries, using cold calling, email, and LinkedIn to book 100 to 400 qualified appointments per year per client. Founded in 2017, the call center company has received multiple Stevie Awards...
Top Services:
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Show more
- Location
- Dover, Delaware
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 18 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBelkins Services
Data sourced from the agency's DesignRush profileSekisui MONA Payment Cengage CitrusAd OpenTeleHealth (OTH) BinarApps DonorBox Simply NUC Grafi AI YorkTest
Belkins Reviews & Testimonials

Lead Generation Review from Patrick Benasillo
Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.

Appointment Setting Review from Rafael
Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.

Lead Generation Review from Allison Hill
Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides B2B call center services covering cold calling, inbound call management, and customer support, with each engagement staffed by dedicated SDRs working 40 hours per week. The call center company's packages include a US-based dialer, project manager, and weekly reporting...
Top Services:
- Customer Support
- Business Consulting
- Call Centers
- Email Marketing
- CRM Consulting
- Show more
- Location
- Manchester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 12 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMunzai Solutions Services
Data sourced from the agency's DesignRush profileSouqh Maxyfi Konch Skriber
Munzai Solutions Reviews & Testimonials

Appointment Setting Review from Troy Porter
Our experience with Munzai was very positive. Zain was exceptional to work with. His communication was excellent, and anytime I had a question, concern, or request, he was quick to respond and willing to jump in and help. Adil also worked extremely hard on our account. He was persistent, consistent, and clearly put a tremendous amount of effort into trying to create opportunities for us. Ultimately, we did not get the level of results we had hoped for from the campaign. I believe part of that was because our service can be a difficult one to explain through outbound prospecting. Many potential customers are not already aware that a service like ours exists, so there is a significant amount of education involved before someone understands the value. What I can say confidently is that Munzai worked hard to try to make the relationship successful. They listened to our concerns, made adjustments, stayed engaged, and genuinely tried to help us succeed. I appreciated the effort, responsiveness, and integrity they demonstrated throughout the process.

Outbound Review from Davey Warren 🍐
Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.

Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsUS-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.
Leadium builds each engagement around channel-optimized lead research, identifying whether each prospect is best reached by phone, email, or LinkedIn before outreach begins. Thefirm provides outbound and inbound appointment setting, cold calling, data sourcing, and deliverability management...
Top Services:
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLeadium Services
Data sourced from the agency's DesignRush profileSquare Rackspace Microsoft LG DirecTV OSRAM Time Logistics Palo Alto Networks Amada Senior Care brightwheel
Leadium Reviews & Testimonials

AI Marketing Review from Scott Proffitt
Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.

Call Centers Review from Sam Jennings
Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.

Call Centers Review from Marcos Moura
Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAI-Powered Software Development & Global Talent
Your AI-Powered Agile engineering team.At Interinnova, we design, build, and launch software with AI helping companies improve results, optimize costs, and accelerate growth.We work with top talent across Latin America and Spain, supported by a strong partner network...
Top Services:
- Mobile App Development
- Web Development
- Software Development
- Staff Augmentation
- IT Services
- Show more
- Location
- Buenos Aires, Argentina
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 10 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInterinnova Services
Data sourced from the agency's DesignRush profileIDB Inter American Development Bank Hospital Italiano Loma Negra Ike Asistencia Eanex PwC UBA Universidad de Buenos Aires Unidigital Government of Argentina Thinkly
Quality over Quantity
A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...
Top Services:
- BPO
- eCommerce
- Accounting
- Phone Answering Services
- Customer Support
- Show more
- Location
- Tirana, Albania
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEuroCom CX Services
Data sourced from the agency's DesignRush profileRocket Sharing Audika Group Digital One Vodafone TIM
EuroCom CX Reviews & Testimonials
Siar Residence's Review Sourced from Google
We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.
Gaetano Ferrara's Review Sourced from Google
I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.
Josè Freitas's Review Sourced from Google
As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsHuman-Verified. Zero Errors.
INFIXX is a Bangladesh-based digital agency with a highly skilled team of Twenty-two (22) professionals delivering top-tier BPO services to global clients and businesses worldwide...
Top Services:
- BPO
- Transcription Services
- Translation Services
- Big Data Analytics
- CRM Consulting
- Show more
- Location
- Dinajpur, Bangladesh
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsINFIXX Services
Data sourced from the agency's DesignRush profileDesignroom24 Lola Atanda Acounting Services WebNion
Marketing Science Globally
Voicentric are specialists in scientific marketing for Life and Materials Science companies. We deliver intelligent telemarketing and B2B lead generation that connects you directly with decision-makers worldwide. Our multilingual team excels at engaging scientists with complex technical information, building...
Top Services:
- Direct Marketing
- Call Centers
- Digital Marketing
- Advertising
- Event Marketing
- Show more
- Location
- Durham, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $47/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVoicentric Services
Data sourced from the agency's DesignRush profileFood and Beverage Industry Corporate Services Industry Health Care Industry
Hire Filipino VAs That Actually Deliver.
Dedicated virtual assistants and full phone teams, matched in 3 to 5 days, managed daily by our team, and backed by a 110-Day Guarantee. You run the business. We run the team...
Top Services:
- BPO
- Customer Support
- Call Centers
- Location
- Quezon City, Philippines
- Number of Employees
- 50 - 99
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsArmasourcing Services
Data sourced from the agency's DesignRush profileTekton Growth NorCal Pool Service Click Press Hub Ask Away Health Twin Cities Auto Auction
Armasourcing Reviews & Testimonials
Joanna Pulvinar's Review Sourced from Google
We signed up for their Managed VA Team (3 VAs + team lead + reporting) and it immediately helped our ops. Eli was involved in the planning stage, and Lyza handled onboarding. We now have someone on admin, inbox management, and basic CRM updates way more organised than before!
zai Dela Cruz's Review Sourced from Google
We brought them in during a busy period, and honestly it helped us stay afloat. Eli was easy to talk to and very practical. The onboarding with Alessandra was smooth, and now things feel a lot more under control.
Ashley mae Santiago's Review Sourced from Google
Our company was expanding fast and we were starting to feel the pressure in operations. Armasourcing stepped in at the right time. Eli helped map out what roles we actually needed, not just what we thought we needed. Since onboarding, everything runs a lot smoother and more structured.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAbersecure provides managed IT support and cyber security services for businesses across Aberdeen
We focus on proactive support, security-first service delivery, Microsoft 365 management, infrastructure support, monitoring, and long-term operational improvement. Unlike large call-centre providers, clients work directly with a senior engineer who understands their environment and business requirements...
Top Services:
- Managed Services
- Cloud Consulting
- IT Services
- Cybersecurity
- IT Compliance Solution
- Show more
- Location
- Inverurie, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $40/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAbersecure Services
Data sourced from the agency's DesignRush profileSolo sXO Gotwic
IT Support Services for Alabama Businesses
Your business depends on your IT systems. Were confident that we are the only network services, computer support, or IT consulting business in Alabama that provides these benefits to your business...
Top Services:
- IT Services
- Cybersecurity
- Managed Services
- Web Design
- Business Consulting
- Show more
- Location
- Birmingham, Alabama
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAligned Tek Services
Data sourced from the agency's DesignRush profileIT Industry Fintech Industry Standard Technology
Aligned Tek Reviews & Testimonials
Jemnifer Pridmore's Review Sourced from Google
Jeremy at Align Tek delivered my new printer/scanner/fax machine yesterday and I cannot say enough good things about his help. He made sure that I understood the functions on my new machine and he made sure that all functions worked properly before he left. He was patient as I am not tech savvy and made sure I could operate the machine with good knowledge. Jeremy is always kind, very professional and always willing to go the extra mile to make sure he explains everything or corrects the issue as promptly as possible. He follows through and if he can't get an issue fixed while on the phone with me then he always calls or emails me to make sure the issue is resolved. Align Tek is by far a great company to do business with if you are in need of tek services. Thank you Jeremy for all of your help yesterday, I really appreciate you!!!!!!!!!!!!!!!
Lisa Beckham's Review Sourced from Google
AlignedTek ALWAYS helps find the best solution to whatever issue we have! We highly recommend them to any dental or medical practice for technology support. You won't find any better company to work with!
John Siggard's Review Sourced from Google
I've had the privilege of working alongside the leadership team at Aligned Tek through a professional peer group, and I am consistently impressed by their business acumen and commitment to excellence. Their strategic approach to IT management, cybersecurity, and operational efficiency ensures their clients receive not just technical support but true business enablement.What sets Aligned Tek apart is their dedication to continuous improvement—always evaluating emerging technologies and best practices to drive efficiency, security, and scalability for their clients. Their leadership is proactive, solutions-focused, and deeply invested in long-term client success. If you're looking for an IT partner that understands the intersection of technology and business strategy, Aligned Tek is the team to trust.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsExcellent People, Exceptional Service
Upstream BPO Leads The Industry. With Multilingual And Omnichannel Support And Customer Experience (CX), Back-Office, Inside sales, tele sales, Lead generation, Digital Transformation, And Intelligent Automation Solutions. Our BPO Experts Have Over 25 Years Of Experience In Delivering Value And Better...
Top Services:
- Call Centers
- BPO
- HR Outsourcing
- Customer Support
- Show more
- Location
- Kuala Lumpur, Malaysia
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUpstream BPO Services
Data sourced from the agency's DesignRush profileChangi Travel Services Honeywell Grab TADA Shell Senoko Enenrgy HP Ninja Van Cainiao Best Express
Accelerating Growth
Korfshore is a global outsourcing partner delivering smart, scalable, and high-performance offshore teams across multiple industries. We help businesses reduce costs, streamline operations, and access specialized talent in finance, technology, logistics, healthcare, and back-office support. With a strong...
Top Services:
- BPO
- Location
- Calgary, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $50,000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKorfshore Inc Services
Data sourced from the agency's DesignRush profileABC Veracity Bshipping
Experienced, Reliable Growth Partner for 1/3 of In-House Budget.
Trust a leadgen company that gets the pains of scaling a business. Achieve predictable growth and solid ROI while we handle the routine...
Top Services:
- Digital Marketing
- Market Research
- BPO
- Business Consulting
- Call Centers
- Show more
- Location
- Wyoming, Minnesota
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRevit Services
Data sourced from the agency's DesignRush profileDriftscape UNIFLOW Two Trees PPC
Technology & AI Built To Operate
TransData is a global technology and AI services company helping organizations build, modernize, and operate software, data, AI, automation, cloud, and managed operations...
Top Services:
- IT Services
- Cloud Consulting
- DevOps Consulting
- AI Development
- Software Development
- Show more
- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTransData Services
Data sourced from the agency's DesignRush profilePrimary Care Coalition Ship a Car Direct Royal Online Business Solutions Partnership Title Company
We Help Midmarket And Enterprise Organizations Across The US, Canada And The World
As a leading IT consulting and outsourcing services firm, Buchanan Technologies helps organizations across North America turn their business technology into a powerful competitive advantage. Small, mid-size, and Fortune 100 businesses all rely on us for our expert perspective, technical know-how and...
Top Services:
- Managed Services
- Cloud Consulting
- Cybersecurity
- IT Services
- IT Compliance Solution
- Show more
- Location
- Dallas, Texas
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBuchanan Technologies Services
Data sourced from the agency's DesignRush profileAlcon City Bank Humber
Buchanan Technologies Reviews & Testimonials
John Beasley's Review Sourced from Google
Buchanan Technologies was enlisted to assist us with the performance tuning and overall health check of a core application and underlying database environment. This application had been experiencing numerous issues, resulting in productivity loss and customer service issues. Buchanan was very flexible in their approach and not only hit the mark in all the areas of optimization, tunning and resiliency, but they went above and beyond by uncovering and efficiently addressing needs that were not obvious. I am 100% satisfied with the work performed as well as the professionalism of the resources on the project. I would highly recommend Buchanan to anyone looking for expert technical assistance.
Tony Turner's Review Sourced from Google
Words to describe my experience...partnership, flexibility, willingness, professionalism, engaged. I've worked with multiple providers of IT services; Buchanan is by far the best.
Rick Schultz's Review Sourced from Google
Have worked with BT for 1.5 years now for our Tier1 Service Desk needs. They have provided excellent attention to the account. Their customer service is consistently a 4.9-5 out of 5 rating with an incredible consistent response monthly average response rate of just under 50%. They have been very attentive to continuous improvement, meeting all of their SLAs, and happily partner through any identified issues, which are few and far between. I've worked with a lot of MSPs in my career and BT are the best by far! Highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPipeline built. Meetings booked. Repeat.
Pixalrity is a B2B client acquisition agency that builds done-for-you outbound systems for companies that need a predictable pipeline. We run LinkedIn outreach, cold email, and cold calling campaigns targeting the right decision-makers at the right time. Our work is hands-on and results-driven. We've...
Top Services:
- Digital Services
- Digital Marketing
- CRM Consulting
- Digital Strategy
- Business Consulting
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPixalrity Services
Data sourced from the agency's DesignRush profileChicago-based AI Governance Company Myemployment Cyvra
Total CX and BPO Services.
Our core value at ROI CX Solutions is delivering tailored call center outsourcing solutions that scale with your business. Impressive outcomes define our legacy in customized scripting, agent training, and seamless onshore-offshore staffing blends—ensuring 24/7 support that drives exceptional customer...
Top Services:
- Call Centers
- BPO
- Customer Support
- Phone Answering Services
- Show more
- Location
- American Fork, Utah
- Number of Employees
- 1000 & Up
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsROI CX Solutions Services
Data sourced from the agency's DesignRush profileHello Fresh SAMSUNG TSA PRE Panera VISA
ROI CX Solutions Reviews & Testimonials
Mr. John's Review Sourced from Google
If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.
Valupack Gaming's Review Sourced from Google
Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.
Alece Peterson's Review Sourced from Google
I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly.The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsBeyond Standard Solutions
Transform Targets helps organizations scale operational capacity without increasing internal overhead. We provide skilled professionals who integrate directly into existing workflows, enabling businesses to operate efficiently while maintaining full visibility and control. Our focus is simple: support the...
Top Services:
- BPO
- Customer Support
- Logistics
- Call Centers
- Business Consulting
- Show more
- Location
- McKinney, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTransform Targets Services
Data sourced from the agency's DesignRush profileConstruction Industry Transportation & Logistics Industry Insurance Industry
Transform Targets Reviews & Testimonials
Abu Moosa's Review Sourced from Google
Exceptional offshore staffing service! Their 23-person team is highly skilled, responsive, and truly feels like an extension of our own company. From onboarding to daily operations, everything was seamless and professional. They saved us time, cost, and hiring hassle. Highly recommended.
Abu Moosa's Review Sourced from Google
Exceptional offshore staffing service! Their 23-person team is highly skilled, responsive, and truly feels like an extension of our own company. From onboarding to daily operations, everything was seamless and professional. They saved us time, cost, and hiring hassle. Highly recommended!
Zayan Hassan's Review Sourced from Google
Excellent support across chat, email, and social media.The team is responsive, professional, and always helpful.They provide a smooth and consistent customer experience.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAward Winning Quality Driven
For over 60 years, Answer United has been a trusted leader in the answering services industry, providing call center and live telephone answering services to businesses of all sizes. We offer 24/7 support to ensure seamless customer interactions that help businesses grow while keeping costs down...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- Staff Augmentation
- Show more
- Location
- Kalamazoo, Michigan
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAnswer United Services
Data sourced from the agency's DesignRush profileFood and Beverage Industry Energy & Mining Industry Health Care Industry
Answer United Reviews & Testimonials
Jackie B's Review Sourced from Google
Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened.Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company.When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored.After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.
Deep R's Review Sourced from Google
I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business.I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR.I think using them as a message-taking service is fine but would not expect anything more of them.
Mairreaner Johnson's Review Sourced from Google
One of the most best call centers ever!!!! Thank you for being so nice and yet professional! I really loved working there and can’t wait to go back
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsMaximum Results With A Positive Approach
Fair Capital, your premier debt collection agency. Effective and affordable with a 'no recovery, no fee' policy. Maximum results with a positive approach...
Top Services:
- Customer Support
- Business Consulting
- Accounting
- Call Centers
- Show more
- Location
- Spring Valley, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFair Capital Services
Data sourced from the agency's DesignRush profileT-Mobile Samsung Hilton ipsos
Fair Capital Reviews & Testimonials
J's Review Sourced from Google
I’ve had a positive experience with Fair Capital. Interactions were polite, professional, and communication was clear. My issues were resolved and appropriate care was taken by the Fair Capital team. I would recommend for anyone considering their services.
eva alexandre's Review Sourced from Google
I loved working with them, especially Ben. Curtious, professional, and was able to get the payments from the client within a month (something that I was unsuccessful at for 6 months prior). Highly recommend.
Tricia Roberts's Review Sourced from Google
We haven't worked with collections companies very often, so I wasn’t sure what to expect, but my experience with Fair Capital was extremely positive. Their team was very responsive, always available to answer questions, and provided truly personal service throughout the process. They made everything straightforward and professional from start to finish. Exceptional experience overall.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour Sales Growth Partner in the Baltics and Scandinavia
Fontakt is a leading and trusted Baltic and Nordic B2B telemarketing, cold calling, presales, outbound sales and market entry partner helping companies grow across Estonia, Latvia, Lithuania, Finland, Sweden and other international markets...
Top Services:
- Call Centers
- BPO
- Business Consulting
- Market Research
- Advertising
- Show more
- Location
- Stockholm, Sweden
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFontakt Services
Data sourced from the agency's DesignRush profileAlexela G4S LHV Samsung SAP ABB Arrow Fujitsu Hertz Sunly
Diversified Holding Company
We are a South Africa-based operations and support systems agency helping startups and growing companies scale customer support, AI operations, and backend workflows. We specialize in building efficient human-in-the-loop systems, support triage processes, and operational structures that reduce workload on...
Top Services:
- Business Consulting
- BPO
- Phone Answering Services
- Customer Support
- HR Outsourcing
- Show more
- Location
- Cape Town, South Africa
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEconx Group Services
Data sourced from the agency's DesignRush profileeCommerce Industry Hardware & Networking Industry Corporate Services Industry
VoIP Cloud Virtualization Corporate Email Backup Endpoint Security Web DevelopmentEnterprise IT Infrastructure & Communications EngineeringVoIP and unified communications, virtualization, cloud infrastructure, corporate email, backup and disaster recovery, DNS and endpoint security, and website...
Top Services:
- Phone Answering Services
- Call Centers
- IT Services
- Cybersecurity
- Cloud Consulting
- Show more
- Location
- San Bernardino, California
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTechno Trader Services
Data sourced from the agency's DesignRush profileFreelance Freelance1 Freelance2
Real people, real answers.
Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- BPO
- Managed Services
- Show more
- Location
- Hamilton, Canada
- Number of Employees
- 250 - 499
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAnswerPlus Services
Data sourced from the agency's DesignRush profileSkilled Trades Elevators Healthcare Professional Services Property + Facilities Management Government Other Industries
AnswerPlus Reviews & Testimonials
Sam Khosh's Review Sourced from Google
Our condo property has a contract with this company for after hours emergency contact, called them during an emergency, the rep after keeping me on hold for over 10 minutes came back and said “your property is not in our directory”.
Auto's Review Sourced from Google
WOST SERVICE, THEY DON'T DELIVER THE MESSAGE TO PROTACTOR. LEFT MESSAGEG OVER 20 TIMES AND STILL NO CALL BACK
Moe's Review Sourced from Google
Terrible service. Unprofessional. They hang up on tenants who are attempting to report a vital service outage.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsScalable BPO Services To Support Your Business Operations
Call Point Business Solutions Ltd. is a business process outsourcing company established in 2017. The company provides customer-facing, administrative, technical, financial and sales support services to international businesses...
Top Services:
- Digital Services
- Digital Strategy
- Reputation Management
- BPO
- Call Centers
- Show more
- Location
- Comanche, Texas
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCall Point Business Solutions Ltd. Services
Data sourced from the agency's DesignRush profileYobo AI Phoneline All-Ways Green Services Century Building Maintenance
Call Point Business Solutions Ltd. Reviews & Testimonials
Ayon's Review Sourced from Google
My tenure at Call Point Business Solutions (CPBS) has been a cornerstone of my professional development. The company cultivates a high-caliber environment characterized by robust mentorship, collaborative teamwork, and continuous learning. I highly recommend CPBS to any professional seeking an progressive, growth-oriented workplace that actively invests in its talent...!
Iftekhar Mithu's Review Sourced from Google
The training session conducted by Sam Bhai, I have been trained by him and was far from a typical, mundane lecture. His approach to learning was refreshingly interactive, engaging participants through thought-provoking discussions, group activities, and real-world examples. This hands-on approach created an immersive learning environment and made the training both enjoyable and memorable
Josh Caruana's Review Sourced from Google
⭐⭐⭐⭐⭐Call Point Business Solutions (CPBS) has provided me with an excellent professional environment to learn, grow, and develop my communication and sales skills. The company maintains a supportive culture where teamwork, continuous learning, and performance are highly valued.The management and senior team members are always willing to guide and mentor employees, creating opportunities for both personal and professional growth. I have gained valuable experience working with talented colleagues and appreciate the positive work atmosphere.I am proud to be part of CPBS and would highly recommend it to anyone looking for a dynamic and growth-oriented workplace.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsNearshore outsourcing and customer experience (CX) solutions provider
SkyCom is a nearshore BPO provider helping businesses scale customer support, healthcare operations, technical support, and back-office services...
Top Services:
- BPO
- Call Centers
- Customer Support
- Transcription Services
- Phone Answering Services
- Show more
- Location
- San Salvador, El Salvador
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSkyCom Services
Data sourced from the agency's DesignRush profileRetail Customer Healthcare Customer Support BFSI Customer Support
Customer Experience Consultants
For more than 30 years, SERVICE 800 has been designing programs and providing resources to measure Customer Experience every day. The SERVICE 800 methodology delivers the accurate metrics you need to build and measure an effective customer journey map. SERVICE 800 programs reveal the actions and behaviors...
Top Services:
- Call Centers
- Market Research
- Location
- Minnetonka, Minnesota
- Number of Employees
- 250 - 499
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsService 800 Services
Data sourced from the agency's DesignRush profileJohnson Controls Johnson & Johnson Surgical Vision Grundfos North America
B2B meetings booked. You pay only for held ones.
Apex Mainline is a B2B appointment setting company based in Hungary. We find the decision makers at companies that fit your offer, reach them by cold email and book the meeting straight into your calendar. You only pay for meetings that actually happen...
Top Services:
- Call Centers
- Digital Marketing
- Email Marketing
- Location
- Debrecen, Hungary
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsApexMainline Services
Data sourced from the agency's DesignRush profileIN12 Vertical Garden KFT Itt és Most Egyesület Transa Hungary MSZKA
Partner with the Best.
Paul Virtual Solutions, based in Regina, Saskatchewan, offers a range of services including International Trading, BPO, Call Center & HR Solutions, and Affiliate Marketing led Sales Solutions to clients globally. We excel in facilitating seamless connections between Manufacturers, Suppliers, and Potential...
Top Services:
- Affiliate Marketing
- Call Centers
- Business Consulting
- BPO
- Customer Support
- Show more
- Location
- Regina, Canada
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPaul Virtual Solutions Services
Data sourced from the agency's DesignRush profileArise MarketCall VF Corporation
Intugo is an Employer of Record and Infrastructure provider that enables companies to establish an extension of their existing operations with dedicated talent from Mexico and recruited to their specific requirements...
Top Services:
- BPO
- Business Consulting
- Market Research
- Call Centers
- HR Outsourcing
- Show more
- Location
- Tucson, Arizona
- Number of Employees
- 1000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIntugo Services
Data sourced from the agency's DesignRush profileAdvysor Camino Promotions C.A. Fortune
Human-Focused.
Offering Contact & Call Center Services. Experience is everything. At NexRep, we know that creating exceptional experiences for our Marketplace Contractors inspires them to create exceptional customer experiences...
Top Services:
- Call Centers
- Phone Answering Services
- BPO
- Location
- Portland, Maine
- Number of Employees
- 250 - 499
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNexRep Services
Data sourced from the agency's DesignRush profileSprint Marmot Glossier.
Hire Global Talent Without Borders Legal Risk Or Delays
Smart Outsourcing Solution (SOS) is your partner for compliant offshore hiring. With decades of recruitment experience and strong operations in the Philippines, we deliver remote-ready talent in AI, tech, and customer support. Our EOR solution handles everything from onboarding to payroll, giving you a...
Top Services:
- HR Outsourcing
- Business Consulting
- BPO
- Customer Support
- Show more
- Location
- Muntinlupa, Philippines
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSmart Outsourcing Solution Services
Data sourced from the agency's DesignRush profileLocomote Convertr The Solicitors Group Virtual Labs Nikken International, Inc. AECO Energy Philippines CapAll Tax Fun Kids Guide Professional Dentistry
Smart Outsourcing Solution Reviews & Testimonials
Michael Konomanyi's Review Sourced from Google
Smart Outsourcing Solution took us from zero to a fully operational, globally capable support team in record time. We have worked with this team for a number of years now and could not be happier with our team members.They recruited and onboarded top‑tier talent with them available and ready to go as soon as we needed, and also handled all compliance and payroll headaches.Thanks to SOS’s 24/7 tech‑support desk, our new team now supports Fortune 500 customers across three continents without a hitch; issues are resolved in minutes, not days.Weekly progress calls keep us fully informed while their proactive approach means we scale smoothly, with no need to set up a local entity.If you want a turnkey way to build a remote team that can confidently serve the world’s biggest enterprises (complete with rock‑solid tech and SaaS support) I can’t recommend Smart Outsourcing Solution highly enough.
ben howlett's Review Sourced from Google
We were overwhelmed by seasonal spikes in customer enquiries, plant care scheduling, and online orders across multiple garden centres. Smart Outsourcing Solution’s Employer of Record (EOR) service helped us quickly hire a remote horticulture support team in the Philippines, handling compliance, payroll, and onboarding end‑to‑end. Result: faster response times, better stock and planting coordination, and the ability to scale our support across Southeast Asia without setting up local entities.Project OverviewWe needed reliable admin and customer support coverage to manage planting schedules, subscription garden kits, and care advice lines during peak growing months. SOS acted as our EOR, standing up a trained offshore workforce that now supports order management, chat support, and seasonal campaigns.What Do You Like the Most About Working with Smart Outsourcing SolutionThey understood seasonal labour swings and let us scale remote teams up or down without HR complexity. Compliance and payroll were fully managed, so we could focus on growing healthy gardens — not navigating labour law.What Can Smart Outsourcing Solution Improve on FurtherA self-serve forecasting tool tied to our sales cycles would help us plan headcount ahead of spring and holiday promotions.Results & RecommendationIf you run a gardening or horticulture business and need flexible staffing, an Employer of Record (EOR) partner in the Philippines is a cost‑effective, compliant way to support growth, customer care, and seasonal demand across Southeast Asia.
Robert Greene's Review Sourced from Google
Great service! Martin, Phil and the team really delivered for me when I needed help with the project. They found the staff I needed who were highly trained and competent, so it was a seamless process that made everything easier. Highly recommended.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews911 IT delivers managed IT, cybersecurity, cloud, compliance, business continuity, and VoIP services tobusinesses across Utah, Wyoming, and Arizona...
Top Services:
- Managed Services
- Cybersecurity
- IT Services
- IT Compliance Solution
- Customer Support
- Show more
- Location
- South Jordan, Utah
- Number of Employees
- Under 49
- Average Hourly Rate
- $38/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts911 IT Services
Data sourced from the agency's DesignRush profileCPA Firm Healthcare Construction Engineering Law Firm
911 IT Reviews & Testimonials
Spence Bingham's Review Sourced from Google
We’ve been working with 911IT for quite some time, and they’ve been a dependable partner for our business. Their team is responsive, knowledgeable, and willing to help whenever issues arise. Whether it’s day-to-day support, infrastructure questions, or more complex IT challenges, they’ve consistently provided professional service and clear communication.A special thanks to Kody, who has always been great to work with. He takes the time to understand the issue, follows through, and makes sure things are resolved.As the in-house IT manager, I appreciate having a managed services partner that collaborates rather than simply closing tickets. It’s reassuring to know we have a team we can rely on when we need additional expertise or support.I would recommend 911IT to any business looking for a responsive and professional IT services provider.
Eli Jensen's Review Sourced from Google
If you’re looking for the best IT company, I can’t recommend 911 IT enough. Their professional service really stood out to me from the start. I loved working with Logan—he was such a great help and made everything feel straightforward and stress-free. What’s also impressive is their remote IT support, which means they’re always just a call away no matter where you are. The IT services they provide are reliable and tailored to fit your business needs perfectly. It’s clear they care about delivering top-quality IT support every time. Definitely a trusted partner!
Ingrid Sousa's Review Sourced from Google
I can’t say enough good things about the IT support I received here. From start to finish, the entire process felt smooth and stress-free thanks to their quick response and professional service. Logan was incredibly friendly and helpful throughout, going well beyond what I expected to make everything easier for me. The team’s knowledge really shines through, and their clear communication made understanding what was happening so much simpler. If you’re looking for reliable IT services that actually solve your issues without headaches, this is definitely the place to turn to.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsourcing Solutions Made Easy
Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- BPO
- Market Research
- Show more
- Location
- Cairo, Egypt
- Number of Employees
- 250 - 499
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsContact Center Source Services
Data sourced from the agency's DesignRush profileA Giant Global Ecommerce Brand Google Premier Channel Partner Mortgage Bank Lender USA Nationwide Debt Consolidation
Contact Center Source Reviews & Testimonials
Basil Salah's Review Sourced from Google
Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration.I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support.I’m grateful to be part of such a positive and encouraging environment
Mohamed Shazly's Review Sourced from Google
This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service
Habiba Essam's Review Sourced from Google
I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAfrica's No.1 Telephone Answering Service Firm.
CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- BPO
- Show more
- Location
- Lagos, Nigeria
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCallTel Communications Limited Services
Data sourced from the agency's DesignRush profileGold Alliance Capital Inc. Walden Properties LLC MeadowHall Group Standard Bearers School Global International College Cilog Systems Lauretta Largley Company APC Santa Lucia Private School
CallTel Communications Limited Reviews & Testimonials
Lauretta Langley's Review Sourced from Google
Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsBest Bpo and Call Center Services
Globurn Resources Management offers BPO and BPM services, including call center outsourcing, IT help desk, Customer Support, and business development solutions...
Top Services:
- Business Consulting
- BPO
- HR Outsourcing
- Customer Support
- Call Centers
- Show more
- Location
- Bengaluru, India
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGloburn Resources Management PVT Ltd Services
Data sourced from the agency's DesignRush profileBpo Services CallCenter Outsourcing
Innova Car rental for Outstation
innova car rental for outstation, innova taxi gurgaon, outstation cab gurgaon, toyota innova hire gurgaon, innova crysta rental, gurgaon tours and travels cab, outstation taxi service gurgaon, innova car booking online, delhi ncr taxi service, luxury cab for outstation...
Top Services:
- Print Design
- Web Design
- UI/UX Design
- Affiliate Marketing
- CRO
- Show more
- Location
- Gurgaon, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGurgaontourstravels Services
Data sourced from the agency's DesignRush profilebajaj supplesoft solpany
AI-Enabled Custom Software Development Company
Vaden Consultancy is a trusted partner delivering end-to-end technology and talent solutions to help businesses scale efficiently and securely. With deep expertise in Microsoft 365 CRM, Business Central, Power Platform, Azure Cloud, custom software development, and IT staff augmentation...
Top Services:
- Software Development
- Staff Augmentation
- HR Outsourcing
- ERP Consulting
- CRM Consulting
- Show more
- Location
- Ahmedabad, India
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVaden Consultancy Services
Data sourced from the agency's DesignRush profileEducation Industry Health Care Industry Energy & Mining Industry
Vaden Consultancy Reviews & Testimonials
Tanu Bhagchandani's Review Sourced from Google
Working with Vaden Consultancy has been a great experience. The team is professional, supportive, and delivers quality solutions on time. Their expertise and commitment to client satisfaction truly stand out. Highly recommended!
Navin Vora's Review Sourced from Google
Vaden Consutany is best recruitment services company. We have hire VADEN CONSUTANY company last 1 year ago. Vaden is provided best resource to us.
Kaushal Sharma's Review Sourced from Google
"I joined Vaden Consultancy as a Programmer Analyst one year ago, and my journey so far has been truly rewarding. The company nurtures a supportive and collaborative culture where continuous learning and professional growth are strongly encouraged. As a leading software development company, Vaden Consultancy provides opportunities to work on innovative projects with modern technologies. The leadership team is approachable, and the work is both challenging and fulfilling. I’ve experienced remarkable personal and professional growth here. Vaden Consultancy is an excellent place for anyone eager to advance their career in a dynamic and forward-thinking environment. Excited for the future ahead!"
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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B2B Sales Outsourcing Company Hiring Guide
What is a B2B sales outsourcing company?
A B2B sales outsourcing company is a company that helps businesses manage their sales process by providing experts who act as an extended sales team. Outsourced sales representatives offer specialized expertise in generating leads, handling inbound or outbound calls, and closing deals with other businesses. B2B sales outsourcing companies elevate sales processes to give businesses an edge over their competitors.
The 2022 B2B Buyer Behavior Survey emphasized that a sales representative’s knowledge positively influenced 72% of buyers in choosing a seller. It indicates that B2B buyers are abandoning the traditional buyer process, with web searches, peer recommendations, review sites, and social media playing a critical role in seller selection.
Businesses are struggling to stand out in the overloaded content landscape, particularly email marketing, where the B2B email open rate is only around 15%. Hiring a B2B sales outsourcing company can address these challenges. With experienced sales reps trained to connect with customers and close deals, businesses can expect to increase their leads and elevate sales process.
This is demonstrated by the case study of JK Tech, a managed service provider (MSP) specializing in the legal and construction industry. Their team contacted MKC Agency to address its declining sales caused by ineffective marketing and fierce competition.
MKC Agency implemented a comprehensive lead generation strategy by conducting in-depth research to create a targeted buyer persona and determine the firm’s unique selling propositions (USP). It also integrated GlassHive and HubSpot for customer service management (CRM) and JK Tech’s sales sequence. The agency provided expert sales development representative (SDR) training leading to the following results:
- $1 million revenue increase in 18 months
- Significant cost savings throughout the campaign
- Improved productivity within the company
Improved sales are one of the many positive results of investing in B2B sales outsourcing services. With 65% of businesses outsourcing sales processes, it will remain relevant in the coming years. This is emphasized by its projected market growth rate reaching $6.5 billion by 2028.
What do B2B sales outsourcing companies do?
B2B sales outsourcing companies employ highly skilled salespeople from which businesses can choose to expand their internal sales department. They take charge of an aspect of the sales funnel or implement it end-to-end, from boosting and streamlining to enhancing the business’s internal team’s sales capabilities.
Some of the most common services that B2B sales outsourcing companies provide include:
- Lead generation: Finding potential customers interested in a business’s product or service. This involves market research, targeted marketing campaigns, and capturing qualified leads.
- Lead qualification: Assessing leads based on the buyer persona of a business to increase sales conversions, saving the client time and money by targeting qualified B2B leads.
- Sales outreach: Initiating contact with qualified leads through email, phone calls, and social media.
- Appointment setting: Scheduling meetings, calls, or product demos between the internal sales team and interested B2B buyers to ensure smooth communication between the client and qualified B2B leads.
- Sales training: Providing training programs to improve the business’s internal sales force, especially in prospecting, pitching, negotiation, and objection handling. These mentorship programs can equip the client’s internal team with the necessary techniques, tools, and tailored feedback to improve the B2B company’s sales performance.
- Sales asset development: Creating customized sales presentations and marketing materials to effectively position the product or service for B2B buyers. Outsourced B2B sales companies develop an end-to-end sales journey guide, including industry-specific best practices and strategies, to support B2B solutions providers in customer acquisition and interactions throughout the sales cycle.
- Deal closing: Handling the overall sales management, including deal closing, where the B2B sales outsourcing company takes over the final purchase agreements, including pricing, contract length, and service level agreements (SLA). They ensure all terms and conditions are clearly outlined, communicated, and agreed upon by both parties.
Sekisui Products LLC, a Japanese plastics manufacturer based in the US, struggled with lead generation in its niche market. It sought the help of Belkins to reach out to new prospective companies but only within the United States.
Belkins performed in-depth research to ensure that lead qualification will be more precise, targeting companies that will increase the conversions significantly. The team set up five to six appointments monthly, which led to the following results:
- 800 leads were generated in total
- 21 meetings were booked in four months
- Six appointments booked with high-profile clients and one online appointment with one of the leading automotive manufacturing companies in the US
- 15% deal closing ratio
How much do B2B sales outsourcing services cost?
B2B sales outsourcing services cost starts at $15,000 a month for basic sales strategy. However, the final cost of hiring a B2B sales outsourcing company will depend on the number of sales representatives hired, the type of service, the industry, the location, business goals, and the timeline.
To accommodate B2B needs, B2B sales outsourcing companies use different pricing models, such as:
- Hourly rate: Best for short-term projects or tasks such as a one-time consultancy or a short lead generation campaign, and projects requiring a high level of expertise or customization. Charging hourly enables businesses to scale their sales outsourcing as needed.
- Pay-per-appointment (PPA): This pricing model is for businesses needing to generate high-quality appointments. Through PPA, outsourced B2B sales agents become motivated to acquire qualified leads based on the agreed-upon cost.
- Retainer fee: B2B outsourcing companies use this pricing model when a dedicated team plays a significant part in the sales funnel process. A retainer fee can be settled monthly, quarterly, or annually and is usually used in long-term partnerships.
The cost of B2B sales outsourcing services also varies based on specific services:
- Lead generation: $2,000 - $12,000 per month
- Appointment setting: $2,000 - $10,000 per month
- Sales development representatives (SDR): $4,000 - $5,000 per month
On DesignRush, the top 50 B2B sales outsourcing companies charge an average of $59/hour. Roughly 11% of the B2B sales outsourcing services on DesignRush accept projects with a minimum budget of less than $1,000, while 33.6% require a $50,000+ minimum budget.
Why should you hire a B2B sales outsourcing company?
You should hire a B2B sales outsourcing company to open your business to broader sales opportunities, empowered by an extended team of sales experts.
They can elevate your end-to-end sales funnel by:
- Reducing costs: Building an in-house sales team involves significant and upfront costs, such as recruitment fees, training, salaries, commissions, benefits, office space, and sales tools. Hiring a B2B sales team eliminates these costs and converts them into variable costs that businesses pay based on performance, like qualified leads or closed deals. This allows them to allocate the extra budget to other business needs.
- Shortening sales cycle: B2B sales outsourcing companies have the industry experience to implement sales strategies from the get-go without the additional time for onboarding and training. This can accelerate business goals and shorten the sales cycle leading to faster buyer acquisition and revenue growth.
- Keeping up with trends: B2B sales outsourcing companies have experienced professionals knowledgeable about the B2B sales trends, best practices, and sales tools and technologies. This ensures they can develop and execute an effective, targeted sales strategy tailored to your business needs and goals.
- Scalable strategies: B2B solutions can benefit from the flexibility of outsourced sales teams to scale a campaign according to the market’s demands. Businesses can increase or decrease the size of the campaign easily, allowing them to adapt quickly and position their sales initiatives based on market conditions.
- Reliable expertise: B2B sales outsourcing companies can handle the overall sales process effectively, given their reliable industry knowledge. This enables businesses to focus more on improving their B2B offerings, developing more innovative products, and streamlining the core of their business operations.
Polygon, a UK-based enterprise specializing in climate and water control for indoor spaces, asked Martal Group for its expertise to increase visibility and sales leads in the US market. The team used a targeted approach to generate leads for Polygon through weekly multichannel campaigns. This includes email, LinkedIn, and scheduling appointments with key decision makers of companies aligning with Polygon’s offered solutions.
Martal Group enabled Polygon to streamline US business development, opening high-quality opportunities for them. This resulted in 8,300 generated prospects, with 7 qualified monthly leads, increasing Polygon’s US-based sales throughout the campaign.
How do I choose a B2B sales outsourcing company?
To choose the best B2B sales outsourcing company for your business, follow these steps:
- Define your needs and goals: Identify the sales funnel aspect your business needs to improve and the business goal you want to achieve. Do you want to boost lead generation, close more deals, or enter a new market? This step will be the basis of the sales strategy that B2B sales outsourcing companies will develop.
- Set a budget: Determine the amount you are allocating for the B2B sales outsourcing services you need. Unlike hiring an in-house sales team, with fixed ongoing costs, outsourcing sales reps will tailor-fit expenses based on your business goals.
- Research company options: Find prospective B2B sales outsourcing companies by browsing online directories like DesignRush. Filter options based on your specific requirements, location, and budget.
- Check for industry experience: Look for companies experienced in handling B2B clients in the same industry as your business. Niche expertise will ensure shorter sales cycles and reduced costs in the long run.
- Check their website: Explore these companies’ websites to gain insights into their expertise, approach, and scope of services. It will help you assess their suitability for your needs. Look into their sales team’s average years of experience and evaluate how their specialized skills can improve your sales process.
- Request for a client portfolio and reference: Their portfolio will give you a deeper look into the B2B sales implementations they have worked on. Reach out to their client references to discover their communication style, availability, flexibility regarding modifications, and overall work ethic.
- Explore reviews: Check authentic reviews on platforms like DesignRush or Google My Business to estimate clients’ satisfaction.
- Consider the location: Check the B2B sales outsourcing company’s location, consider the time zone alignment, the communication channels used, and language and cultural barriers.
- Look into their sales tools: Inquire about the B2B sales outsourcing company’s tech stack. Look beyond customer relation management (CRM) systems used and see if the company uses advanced tools like multichannel outreach platforms or sales intelligence software. See how it uses sales automation tools and streamlines communication channels to deliver the best results for your business.
- Shortlist the companies: Pick up to five B2B companies and communicate your intentions to work with them.
- Send a request for proposal: Send them a request for proposal (RFP) and ask for a project breakdown, including milestones, scope, schedule, costs, and other specific needs.
- Check the sales rep’s expertise: Go beyond resumes and consider each sales representative’s understanding of your business. Do they have a sales methodology complementing yours? Check their sales performance history, such as the number of deals closed and leads generated.
- Assess the team’s soft skills: Aside from industry knowledge, sales representatives need a pleasant personality that represents your business. Communication and negotiation are must-have soft skills that play a huge part in a campaign's success. See how they can personalize communication with different prospects.
- Ask about data security and privacy: Inquire about the data handling and security practices to protect sensitive information. Request information on compliance with data privacy regulations like GDPR or HIPAA.
- Make a choice: Review contracts and select your ideal agency partner.
If you need assistance in choosing the best B2B sales outsourcing companies, visit the DesignRush Marketplace. We'll connect you with the most suitable service providers – for free.
What are the key success metrics in B2B sales outsourcing?
The key success metrics in B2B sales outsourcing measure the impact of the sales campaigns depending on the growth of leads and pipeline, sales and conversions, and client satisfaction.
Here are some metrics that can help you track the progress of hiring a B2B sales outsourcing company:
Leads and pipeline:
- New leads by source: The number of potential customers identified by the outsourcing company based on which channel it was generated from, such as web search, social media, referrals, and advertisements. Knowing where most leads come from can help businesses determine which platform to invest in. Companies can use it to determine the revenue per lead source. You can calculate it by dividing total sales by sales from a lead source.
- Average lead response time: The time it takes for a lead to respond to a salesperson. Businesses gain valuable insights into the efficiency of their B2B sales outsourcing partner and identify areas where they automate processes or personalize communication to achieve faster responses from prospective leads.
- Lead-to-opportunity ratio: The number of leads that turn into qualified prospects. To get this number, divide the total number of opportunities by the total number of leads and multiply it by 100.
- Lead conversion rate: The percentage of initial leads that translated into paying customers. This metric reflects your sales team's effectiveness at closing deals. Calculate both by dividing the total number of sales by the total number of leads and multiplying it by 100.
- Pipeline velocity: The time a lead takes to move across the entire sales process, from the first content to closing the deal.
Sales and conversions:
- Total sales: The total amount of revenue generated within a certain period. It helps when comparing monthly or annual sales growth. However, even though high sales can be a good indicator of a successful B2B campaign, the context of the spending amount should not overshadow it.
- Number of Sales Qualified Leads (SQLs): Qualified nurtured leads ready for your sales team to pursue. A steady increase in SQLs indicates the outsourcing company effectively moves leads through the sales funnel.
- Sales win rate: The percentage of leads won. Calculate it by dividing the number of wins by the total number of opportunities and multiplying it by 100. Industry benchmarks for B2B sales win rates typically range from 2-10%, with higher rates indicating a strong sales process.
- Sales cycle length: The efficiency of the sales funnel — the shorter, the better. To calculate the sales cycle length, divide the total number of days to close a deal by the total number of new deals.
Client satisfaction and customer retention:
- Client Satisfaction Score (CSAT): The business’s satisfaction with the outsourcing company’s services. Aim for a high CSAT to ensure a strong working relationship.
- Customer Lifetime Value (CLV): A healthy CLV indicates the B2B outsourcing company is helping you acquire valuable customers in the long run. To calculate CLV, multiply the average transaction size by the number of transactions, then multiply the answer by the customer retention period.
What questions do I ask when hiring a B2B sales outsourcing company?
When hiring a B2B sales outsourcing company, ask these questions to ensure that you are choosing a sales team aligned with your B2B sales campaign:
Its Relevant Background
- Can you share case studies and references from clients in the same industry?
- How many years have you been working on B2B sales outsourcing projects?
- What types of B2B sales talent do you specialize in?
- How do you approach lead qualification?
- What certifications does your team have?
- What is your team’s average deal size and win rate with a client in the same industry?
- How will you familiarize your team with our products and services?
- How do you approach client retention? How do you nurture long-term partnerships?
Company Services and Processes
- What is the general B2B sales outsourcing process?
- Do you provide post-development support and maintenance?
- What B2B sales technologies and tools do you use?
- How do you structure your pricing model?
- What key performance indicators (KPI) do you track?
- What precautions will you take to protect the privacy of our company’s data?
- How did you choose the sales representatives who will work on our campaign?
The Project
- How will you customize your sales funnel roadmap based on my needs?
- How will the results of lead generation and other sales metrics be reported?
- How will you collaborate with our internal sales team to ensure a smooth communication process throughout the campaign?
- Do you offer dedicated account management services and post-campaign support should we need to scale up?
- How do you ensure your sales representatives stay updated on industry trends and best practices?
- How do your sales reps handle objections and sales negotiations?
- How do you ensure that your sales practices are compliant with industry regulations?
What are the top B2B sales outsourcing companies in the US?
The top B2B sales outsourcing companies in the US are:
- Pipeful
- 5.0 stars on DesignRush (36 reviews)
- Top clients: Google, Societe Generale, Seismic, Microsoft
- MKC Agency
- 4.9 stars on DesignRush (41 reviews)
- 5.0 stars on Google (8 reviews)
- Top clients: Managed Services Group, Commprise, Blue Cotton Tech, Telecom One
- Belkins
- 4.9 stars on DesignRush (13 reviews)
- Top clients: Sekisui, MONAPayment, CitrusAd, Cengage
- Bandalier
- 4.5 stars on DesignRush (2 reviews)
- 4.0 stars on Google (1 review)
- Top clients: GlossGenius, BRD, FinLocker, Mighty
- Agile Pro Solutions
- 4.6 stars on DesignRush (3 reviews)
- 5.0 stars on Google (1 review)
- Top clients: Fox Logistics, Florida Smart Energy, Adivo Construction, Corporate Client Services





































