Our expert analysts ranked the top B2B sales outsourcing companies that can help you grow your sales strategy. Browse our top-tier list of agencies by cost, reviews, size and more to find the right partner for your company.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Hugo Reviews & Testimonials

B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsImplementing Social Selling Approach to Boost B2B Sales
Addlium is your trusted partner for outsourced sales and lead generation services. We help B2B companies enrich their pipeline and boost sales consistently...
Top Services:
- BPO
- Content Marketing
- Business Consulting
- Market Research
- Social Media Marketing
- Show more
- Location
- Kyiv, Ukraine
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 36 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAddlium Services
Data sourced from the agency's DesignRush profileArtlook Studios Renedes Tehnotable C-Job AGT Plus Pitaya Headway English School Duran Lubricants Astron Fosser
Addlium Reviews & Testimonials

LinkedIn Review from Тарас Кузик
Addlium helped RADABANK test LinkedIn as an additional business communication channel. Through personalized outreach, they processed 800 contacts, added 191 relevant connections, and generated 31 potential leads. The team communicated clearly, worked carefully with our audience, and later continued supporting us through consulting.

Social Media Marketing Review from Roman Dubas
Addlium supported American University Kyiv with LinkedIn lead generation and content consulting. They helped us receive 600 new contacts from 1,205 invitations, generated 31 MQLs, and provided practical recommendations for content and outreach. The cooperation was clear, professional, and delivered strong results.

LinkedIn Review from Darina Yatsuk
Addlium is a focused and highly competent team with a strong understanding of LinkedIn marketing, B2B communication, and social selling. As a performance marketing agency, we especially appreciate partners who can connect their work with wider business and sales objectives rather than treating marketing channels separately. The Addlium team communicates clearly, approaches discussions in a structured way, and demonstrates a practical understanding of how companies can use LinkedIn to strengthen their positioning, reach relevant decision-makers, and create new business opportunities. Their expertise complements broader digital marketing activities, particularly for B2B companies with complex services and longer sales cycles. We also value their professional attitude and openness to collaboration. Addlium has built a clear specialization and a well-defined approach to LinkedIn, which makes them a reliable partner for businesses that want to develop this channel systematically.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAI-driven testing pipelines and built-in tools that push your software beyond its limits.
BetterQA is a Cluj-Napoca based software testing company that has built 8 proprietary tools to power modern QA. We help startups and enterprise teams ship safer, more reliable software through practical, real-world testing services. We go beyond finding bugs, we help teams grow with confidence...
Top Services:
- Software Testing
- IT Services
- Cybersecurity
- DevOps Consulting
- Business Consulting
- Show more
- Location
- Cluj-Napoca, Romania
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBetterQA Services
Data sourced from the agency's DesignRush profilevulog eyeware primeur Collaboard butter. Owlet MEDIAL Multimedia services YZR
BetterQA Reviews & Testimonials

Software Testing Review from Brenda Collin FIH
Our busy online marketplace couldnt afford downtime or broken features after updates. BetterQA built and maintained a robust automated regression suite that tested checkout, search, user dashboards, and seller workflows. Their automation scripts run with every deployment and catch issues before users experience them. The improvement in deployment confidence and QA turnaround has been tremendous. Their technical skills in Selenium and Cypress, plus their understanding of business workflows, helped us scale operations without QA bottlenecks.

Software Testing Review from Christopher Savage
We worked with BetterQA on a software testing project and were thoroughly impressed by their professionalism and precision. Their team identified key issues early, ensuring our product was stable and ready for launch. A reliable QA partner wed gladly work with again

Software Testing Review from Ramesh Pathak
We partnered with BetterQA for software testing across several of our products. Their team handled both manual and automated testing, identifying critical bugs and improving release stability. Their detailed reports and fast feedback loop made our development process smoother. We were impressed with their professionalism and consistent quality of work.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsGrow Your Sales Pipeline With Human + AI
Founded in 2004 and headquartered in Encino, California, Callbox Inc. is a global leader in outsourced B2B lead generation, appointment setting, and event marketing. With over 20 years of experience and a multilingual team servicing APAC, LATAM, and EMEA, the agency supports medium-sized businesses to...
Top Services:
- Managed Services
- Cloud Consulting
- Digital Marketing
- ERP Consulting
- CRM Consulting
- Show more
- Location
- Los Angeles, California
- Number of Employees
- 500 - 999
- Portfolios Count
- 107 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCallbox Services
Data sourced from the agency's DesignRush profileAmazon Google Microsoft Workday SAP Telefonica Zendesk opentext Yandex NEC
Callbox Reviews & Testimonials

Lead Generation Review from Joachim Fong
For the past year, Callbox has provided us with satisfactory lead generating and lead nurturing services. They were instrumental in securing attendees for our events, scheduling client appointments and facilitating the sale of one of our benchtop systems. Their professionalism in conveying our product attributes and valued solutions to prospective customers has brought us results.

Lead Generation Review from Jonathan Anderson
I’ve used Callbox now for about four months for my internet marketing company. The first two months they did not pay off. However with some additional training on my part, they started to close a higher percentage of my target audience. They’re really smart, nice and are really working hard to keep my business. My dedicated team keeps me up-to-date through frequent communications. My R.O.I is getting stronger and my CPA is starting to drop.

Appointment Setting Review from Ted Calvin
Charted Energy has enjoyed a productive relationship with Callbox. They have done a great job of helping us target prospects within the markets we serve as well as qualify leads and set up appointments with decision-makers. Callbox has generally exceeded the number of leads per week we expected and provides a good value by enabling our inside sales team.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsClose more deals with ROI-focused lead acquisition
Belkins runs outbound lead generation for B2B companies across 50+ industries, using cold calling, email, and LinkedIn to book 100 to 400 qualified appointments per year per client. Founded in 2017, the call center company has received multiple Stevie Awards...
Top Services:
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Show more
- Location
- Dover, Delaware
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 18 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBelkins Services
Data sourced from the agency's DesignRush profileSekisui MONA Payment Cengage CitrusAd OpenTeleHealth (OTH) BinarApps DonorBox Simply NUC Grafi AI YorkTest
Belkins Reviews & Testimonials

Lead Generation Review from Patrick Benasillo
Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.

Appointment Setting Review from Rafael
Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.

Lead Generation Review from Allison Hill
Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides B2B call center services covering cold calling, inbound call management, and customer support, with each engagement staffed by dedicated SDRs working 40 hours per week. The call center company's packages include a US-based dialer, project manager, and weekly reporting...
Top Services:
- Customer Support
- Business Consulting
- Call Centers
- Email Marketing
- CRM Consulting
- Show more
- Location
- Manchester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $35/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 12 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMunzai Solutions Services
Data sourced from the agency's DesignRush profileSouqh Maxyfi Konch Skriber
Munzai Solutions Reviews & Testimonials

Appointment Setting Review from Troy Porter
Our experience with Munzai was very positive. Zain was exceptional to work with. His communication was excellent, and anytime I had a question, concern, or request, he was quick to respond and willing to jump in and help. Adil also worked extremely hard on our account. He was persistent, consistent, and clearly put a tremendous amount of effort into trying to create opportunities for us. Ultimately, we did not get the level of results we had hoped for from the campaign. I believe part of that was because our service can be a difficult one to explain through outbound prospecting. Many potential customers are not already aware that a service like ours exists, so there is a significant amount of education involved before someone understands the value. What I can say confidently is that Munzai worked hard to try to make the relationship successful. They listened to our concerns, made adjustments, stayed engaged, and genuinely tried to help us succeed. I appreciated the effort, responsiveness, and integrity they demonstrated throughout the process.

Outbound Review from Davey Warren 🍐
Munzai Solutions has been a great partner for our outbound outreach. What stood out most was their communication. They checked in with us daily and weekly, kept us updated every step of the way, and worked closely with us to identify our target clients and the best directions to pursue. That level of consistent communication made the whole engagement feel efficient and collaborative, and it is a big reason we felt we got the best bang for our buck. We enjoyed working with them and would recommend them to other companies looking for a communicative, responsive outbound partner.

Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797I’m very satisfied. And would highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDo More Than Business Development and Beyond
DMT Business Development runs cold calling, appointment setting, and multichannel lead generation campaigns for B2B companies across 30 countries. The Ottawa-based agency has delivered 2M+ leads and 10,000+ appointments over 7 years, with clients averaging a 2-5% prospect-to-appointment conversion rate...
Top Services:
- BPO
- Email Marketing
- Call Centers
- Digital Marketing
- Content Marketing
- Show more
- Location
- Ottawa, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 14 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDMT Business Development Services
Data sourced from the agency's DesignRush profileBiovision Diagnostics Kandji Productive VOLA YouTeam CDS Global Cloud Derm For Primary Care Hubilo Concordia University Yodeck
DMT Business Development Reviews & Testimonials

Lead Generation Review from Yana Okushko
Partnering with DMT Business Development turned out to be a real game-changer for us. Their team didnt just deliver leads they brought in the right conversations that actually converted. Within a short time, they secured 25 qualified meetings that had a direct impact on our pipeline and revenue. What stood out most was their professionalism - clear communication, full ownership of the process, and the feeling that they were part of our internal team rather than an external vendor. Their proactive mindset and attention to detail made every stage of the collaboration smooth and effective.

Email Marketing Review from David Morneau
We've found tremendous success in our projects with DMT Business Development, particularly in the area of Email Marketing. Their team consistently overdelivered not only in the quality of email content but also in driving measurable engagement and conversions through expertly crafted campaigns. What truly sets DMT Business Development apart is their exceptional combination of expert content creation, data driven strategy, and a deep understanding of audience behavior. Their email marketing solutions are strategically designed, results driven, and consistently outperform the competition. The team's expertise and dedication are evident in every campaign. They bring a high level of professionalism, creativity, and responsiveness, ensuring each email resonates with the target audience while meeting our marketing goals. We greatly value our partnership with DMT Business Development and look forward to achieving even greater success together. Highly recommended for businesses seeking impactful and focused email marketing solutions.

Social Media Marketing Review from Vaysh Kewada
Thanks to the dedicated efforts of DMT Business Development, our brand has experienced a noticeable increase in online visibility, consistent social media activity, and significantly improved engagement across platforms. Their strategic approach, community building tactics, and thorough performance analysis have all contributed to measurable success. What truly sets DMT apart is their ability to stay ahead of the ever changing landscape of Social Media Marketing. Their team demonstrates a deep understanding of evolving trends, algorithm updates, and best practices ensuring that our online presence remains optimized for both visibility and conversion. Beyond campaign execution, their expertise in keyword research and analysis has also brought substantial improvements to our websites search engine rankings, bridging the gap between social media activity and SEO performance. Equally impressive is DMTs commitment to transparency, proactive communication, and customer service. They consistently deliver outstanding results while remaining highly responsive to our goals and feedback. Their professionalism and alignment with our brand voice and identity are particularly noteworthy. DMT Business Development's passion for achieving remarkable outcomes and their dedication to staying at the forefront of the industry makes them an invaluable partner in Social Media Marketing. We are truly impressed by their impact and look forward to continued collaboration.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour On-Demand Sales Team
Martal Group runs outsourced B2B cold calling, appointment setting, lead generation, and SDR programs for companies across SaaS, fintech, cybersecurity, healthcare, and manufacturing, powered by 200+ onshore sales executives and proprietary AI outreach...
Top Services:
- Email Marketing
- Digital Marketing
- Social Media Marketing
- BPO
- Digital Strategy
- Show more
- Location
- Toronto, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMartal Group Services
Data sourced from the agency's DesignRush profileClickworker.com Incentives-Solutions.com Semasio.com Kipod.com Favendo.com Weezmo.com Intech-Global.com NemoNano.com Indoorgo.com Vidmind.com
Martal Group Reviews & Testimonials

Marketing Review from Nidhi Jaiswal
From the very start, their team was very professional, communicated in a timely manner, and was very familiar with B2B lead generation. We were just surprised at their team culture and their desire to work hand-in-hand with our team. It felt like they were not an external vendor but a true partner in all respects.Throughout our working time together, Martal always produced excellent work while keeping us informed and engaged. They are solution-oriented, proactive, and willing to share ideas that enhance performance. It is not often that you find a team that is so concerned about your success.What we value most is their honesty and commitment to building something that will last. They don't seek quick wins but work to build outcomes that last and can potentially expand. With their experience combined with a well-structured plan, they are a reliable and outcome-driven collaborator.If you need to reach more customers and you would like to have a company that is concerned about your success, you can rely on Martal Group. We highly recommend that you use their services.

Digital Marketing Review from Anas Aftab
Working with Martal Group has been an absolute pleasure. Their team is collaborative and transparent and consistently delivers on their commitments with professionalism and expertise. From the start, it was clear they are passionate about building meaningful and lasting business relationships.What stands out most is their willingness to go above and beyond. Whether its sharing valuable insights, offering timely support, or simply being approachable and helpful, Martal Group has proven to be a reliable partner. Their depth of knowledge in the B2B space, paired with a genuine dedication to helping businesses grow, makes them a standout organization.If you're looking for a team that values collaboration, transparency, and long-term success, Martal Group is an excellent choice.

Call Centers Review from Doug McLean
Martal Group was able to facilitate Complete EDI’s first ever outbound lead generation efforts in the company’s history. Following the onboarding process, Martal was able to deliver 2 sales-qualified leads within the second week of campaigns and by the end of the 3 month pilot period had 14 sales-qualified leads.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsProtel BPO, nothing matters more than how your customers view your brand how they interact with it
Protel BPO provides inbound voice, outbound voice, live chat, and back-office outsourcing from two call center locations in Belize, operating in US Central and Mountain time zones with native English and bilingual Spanish agents. Since 2012, it has served retail, healthcare, and travel clients...
Top Services:
- Call Centers
- BPO
- Customer Support
- Phone Answering Services
- Show more
- Location
- Belize City, Belize
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $50,000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsProtelBPO Services
Data sourced from the agency's DesignRush profileJ Crew Sight Partners Blue Valley
ProtelBPO Reviews & Testimonials

Call Centers Review from Jeffrey Warren
While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.

Call Centers Review from Jackie Capalleja
As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.

Call Centers Review from Paul Benefit
I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsLead Generation For B2B SAAS Companies
Scalemill runs human-first, AI-enabled SDR teams for B2B SaaS companies, handling appointment setting, outbound lead generation, customer support, customer success, and sales operations across 20+ countries...
Top Services:
- Customer Support
- Location
- Sheridan, Wyoming
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsScalemill Services
Data sourced from the agency's DesignRush profilePayoneer Payactiv Dagsmejan NINJIO Workhy Chowmill Genimex Mperativ USA Energy Avibra
Scalemill Reviews & Testimonials
Customer Support Review from Mustafa Nemat Ali
One-stop shop for B2B SaaS companies that are looking for inside sales, customer success and support solutions.
Customer Support Review from Hammad Hussain
The team did a great job booking lunch & learn sessions for us. More than 90% of the scheduled meetings ended up taking place and we converted most into opportunities... Very satisfied.

Customer Support Review from Michael Ambros
Scalemill really helped us with appointment-setting through cold outbound prospecting at a much lower cost than here in Germany. Their team is highly trained in not just sales but also tech.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe Book the Meetings, You Close the Deal.
Appointment Setter Online delivers outsourced appointment setting and lead generation through dedicated SDRs assigned by client fit, covering outbound prospecting, inbound qualification, telemarketing, and customer support. To date, the call center provider reports 75,000+ verified sales bookings...
Top Services:
- BPO
- Social Media Marketing
- Email Marketing
- Call Centers
- Show more
- Location
- Albany, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $5/hr
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAppointment Setter Online Services
Data sourced from the agency's DesignRush profileTrainual Inc 15Five electrIQ marketing YCharts PERQ GMass Heinz Marketing Inc Arch-Con Corporation
Appointment Setter Online Reviews & Testimonials

Customer Support Review from Eli Hamilton
This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

Back Office Outsourcing Review from Romain Devisme
We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

Appointment Setting Review from Raul Vizcaino
I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsRedefining Customer Experience
Top Customer Service is an AI-assisted call center and BPO company, combining human agents with AI tools to deliver 24/7 inbound call handling, outbound support, live chat, and virtual assistant services. The agency caters to clients across eCommerce, media, entertainment, and automotive sectors...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Show more
- Location
- Albany, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 26 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTop Customer Service Services
Data sourced from the agency's DesignRush profileTrainual Inc 15Five ElectrIQ Marketing YCharts PERQ GMass Heinz Marketing Inc Arch-Con Corporation
Top Customer Service Reviews & Testimonials

Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsFIRST CLASS CX DOMAIN EXPERTISE
RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...
Top Services:
- Phone Answering Services
- BPO
- Call Centers
- HR Outsourcing
- Customer Support
- Show more
- Location
- Giza, Egypt
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRaya Contact Center Services
Data sourced from the agency's DesignRush profileIAOP Ryan Strategic Advisory GCXA21
Raya Contact Center Reviews & Testimonials
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Phone Answering Services Review from Peter Ryan
With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.

Call Centers Review from David Rickard
Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.

Call Centers Review from Debi Hamill
A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsUS-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.
Leadium builds each engagement around channel-optimized lead research, identifying whether each prospect is best reached by phone, email, or LinkedIn before outreach begins. Thefirm provides outbound and inbound appointment setting, cold calling, data sourcing, and deliverability management...
Top Services:
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Show more
- Location
- Las Vegas, Nevada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLeadium Services
Data sourced from the agency's DesignRush profileSquare Rackspace Microsoft LG DirecTV OSRAM Time Logistics Palo Alto Networks Amada Senior Care brightwheel
Leadium Reviews & Testimonials

AI Marketing Review from Scott Proffitt
Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.

Call Centers Review from Sam Jennings
Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.

Call Centers Review from Marcos Moura
Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSupporting International trade
Reexia is a UK-based B2B lead generation and telemarketing agency helping companies connect with decision-makers and generate qualified business opportunities. Through targeted outreach, data-driven campaigns, and a combination of telemarketing and email marketing, Reexia supports organisations look...
Top Services:
- Call Centers
- Email Marketing
- Direct Marketing
- SEO
- BPO
- Show more
- Location
- Birmingham, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsReexia Limited Services
Data sourced from the agency's DesignRush profileAerospace IT Telecomunication Retail Manufacturing
Reexia Limited Reviews & Testimonials

Appointment Setting Review from Oli Hughes
We worked with Reexia for appointment setting and outbound sales. They handled the targeting and calling for us and booked meetings directly with businesses that fitted what we were looking for. The team were easy to deal with, responsive and kept us updated throughout the campaign. We were happy with the results and would use them again.

Lead Generation Review from James Nolan
We worked with Reexia to support our outbound business development and lead generation efforts. The team helped us structure a targeted outreach campaign and build a relevant prospect database for our market.Communication throughout the project was clear and organised. We had bi-weekly calls to review activity and results, and Kevin was very hands-on in guiding the campaign and suggesting adjustments where needed.Results took some time to appear, but this was explained clearly at the start of the campaign and expectations were set appropriately. Once the campaign gained momentum, we began having conversations with companies that matched our target profile.Overall, it was a positive experience and we appreciated their structured approach to outbound prospecting.
Giles Strong's Review Sourced from Google
Reexia has been a game-changer for our business. Their expert guidance in implementing CRM tools streamlined our entire sales process, making it more efficient and effective. On top of that, their SEO advice helped boost our online visibility significantly. Professional, insightful, and a pleasure to work with—highly recommended
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsEnabling Excellence
iQuasar, a Northern Virginia tech leader with 20+ years of experience, specializes in Software Development, AI Integration, Web & App Development, Software Team Augmentation & More. We hold an A+ BBB rating, are verified on Clutch, and have a 97% Customer Satisfaction Rating by Dun & Bradstreet...
Top Services:
- Software Development
- Software Testing
- AI Development
- Mobile App Development
- Web Development
- Show more
- Location
- Sterling, Virginia
- Number of Employees
- 100 - 249
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsiQuasar Services
Data sourced from the agency's DesignRush profileLucus Labs, LLC Provalue Business Solutions Pvt Ltd Meriplex Communications
iQuasar Reviews & Testimonials
H L D's Review Sourced from Google
I had the pleasure of working with the iQuasar team on my 8(a) SBA project, and the experience exceeded my expectations from start to finish. The team was exceptionally professional, highly organized, and respectful, throughout the entire process. They provided clear, thorough guidance on every aspect of the project and consistently delivered work on time. Whenever I had questions or concerns, I could reach out at any time and received responses promptly. Their patience in addressing every inquiry made the entire process smooth and stress-free.I am truly grateful to have found iQuasar and highly recommend their team to any small or minority-owned business seeking government certifications. It was a genuine pleasure working with them, and I now know exactly who to turn to for any future questions regarding SBA or government certification matters.Thank you to the entire team for your outstanding support!
Girma Menkir's Review Sourced from Google
We had an excellent experience working with iQuasar LLC on our GSA Multiple Award Schedule application. Their team was knowledgeable, professional, responsive, and very familiar with the GSA MAS process.They guided us through the requirements, helped organize and prepare the necessary documentation, and provided clear direction throughout each stage of the application. Their attention to detail and timely communication made a complicated process much easier to manage.We truly appreciate their support, expertise, and commitment to helping our company successfully navigate the GSA Schedule process. I highly recommend their services to any business seeking assistance with a GSA MAS application.
Tiffnye Koci's Review Sourced from Google
We've had a great experience working with iQuasar. They consistently help us identify government contracting opportunities, keep our bid calendar organized, and make sure proposal deadlines stay on track. Their support has helped streamline our bidding process and kept us from missing important opportunities.A special thank you to Sal, who has been fantastic to work with. He's responsive, organized, and always willing to help. If you're looking for a reliable team to assist with government contract opportunities and proposal management, I highly recommend iQuasar.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDeveloping Companies That Endure
Agency Y provides cold calling, appointment setting, and email marketing services for small and medium-sized businesses. Operating from Skopje, Macedonia with agents trained for US and Canadian markets, the agency offers both hourly and performance-based cold calling pricing with no contracts...
Top Services:
- Call Centers
- BPO
- Customer Support
- Email Marketing
- Market Research
- Show more
- Location
- Skopje, Macedonia
- Number of Employees
- Under 49
- Average Hourly Rate
- $17/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAgency Y Services
Data sourced from the agency's DesignRush profileBike Exchange Newell's Express Worldwide Logistics Zero Defect Manufacturing Kairos Promotional Agency Essinta Woolco Foods
Agency Y Reviews & Testimonials

Lead Generation Review from Jimmy Mancini
I recently engaged with Agency Y for their cold calling services, and I am beyond impressed with the results. From the outset, their team exhibited a high level of professionalism and expertise that set them apart

Lead Generation Review from Mark Stone
They helped us with cold calling and closed a decent number of clients. Will hire them again.
Cristiana Galbiati's Review Sourced from Google
I had the pleasure of working with Milan and his agency for telemarketing services for my Christmas light installation business, and I couldn't be more satisfied. They were punctual, precise, and incredibly well-organized. Milan was my main point of contact, and he ensured that every request was met with professionalism and efficiency. The quality of leads generated was impressive, and the entire experience was seamless. I highly recommend this agency for anyone looking for reliable and effective telemarketing services.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsInnovation | Talent | Excellence
FlairsTech has grown rapidly and steadily into the Technology-driven Managed Services Provider (MSP) it is today. Headquartered in Canada, with over 1000 carefully selected talents across our five offices, a global audience of over 100 partners relies daily on our services...
Top Services:
- Customer Support
- Software Development
- Managed Services
- Software Testing
- IT Services
- Show more
- Location
- Montreal, Canada
- Number of Employees
- 1000 & Up
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFlairsTech Services
Data sourced from the agency's DesignRush profileValSoft FlightHub NASDAQ-listed Software Integrator

Vserve Ebusiness Solutions
VerifiedVerified by the DesignRush team for authenticity and credibility.All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...
Top Services:
- Logistics
- Accounting
- eCommerce Development
- BPO
- Call Centers
- Show more
- Location
- New York City, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVserve Ebusiness Solutions Services
Data sourced from the agency's DesignRush profileTraci Miller Marcia Maples Joseph Powell
Vserve Ebusiness Solutions Reviews & Testimonials
Customer Support Review from Marie M. Harris
Although we have been struggling before, after expanding our influence into mountain wear and watches, it became evident that we needed some professional help. We were offering many new products, and making matters worse, we were present in different foreign markets, which mean many competitors to keep an eye on. After some consultations with the Vserve team, we had no doubts that they were the solution we had been looking for. Thanks to their proven MAP enforcement strategies, maintaining our market position is now easier. We always have accurate pricing information at our fingerprints. I must say, we are really impressed with Vserve.
Customer Support Review from Danielle W
Our company is grateful to have found a collaborative team in Vserve for our Product Information Management. Initially, we were unsure about the quality of product descriptions and their accessibility to our buyers. However, Vserve’s expertise in programming language and business best practices helped us to manage our complete product information and catalog pretty well. The conversion rate excelled our expectations, and our products shot up on Google rankings!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDigitalizing Businesses.
Shaligram Infotech is a distinguished software development company that excels in delivering bespoke software development, web development, mobile app development, Microsoft Dynamics 365 Development & consulting, and outsourcing services. Our expertise spans a wide spectrum of technological solutions...
Top Services:
- UI/UX Design
- Web Development
- Cloud Consulting
- Mobile App Development
- CRM Consulting
- Show more
- Location
- Ahmedabad, India
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsShaligram Infotech Services
Data sourced from the agency's DesignRush profileFood Industry FinTech Industry Retail Industry
Shaligram Infotech Reviews & Testimonials

Web Development Review from Navid Alipour
They did an outstanding job upgrading and improving our website. Their expertise in web development significantly enhanced our site's performance and user experience, perfectly aligning with our mission to advance AI-based technology for better breast cancer and heart disease detection. Professional, detail-oriented, and efficient.I highly recommend!

Web Development Review from Luke Friang
Shaligram has been a game-changer for our online luxury goods marketplace. They expertly implemented live chat support, providing immediate assistance to our users, and created a comprehensive help center with FAQs, guides, and contact options. Their attention to detail and commitment to enhancing user experience have significantly boosted our customer satisfaction.
Renis Dobariya's Review Sourced from Google
Joining Shaligram Infotech as a fresher has been an incredible opportunity. The company's supportive environment, continuous learning initiatives, and guidance from experienced professionals have helped me grow both personally and professionally.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsMaximize Your Business Potential
OBI Services provides end-to-end call center services, using advanced tools and experienced multilingual agents to ensure customer satisfaction. A history of client success stories highlights our expertise in customer care operations...
Top Services:
- BPO
- Call Centers
- Digital Marketing
- Market Research
- Transcription Services
- Show more
- Location
- Dipolog City, Philippines
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $3/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOBI Services Services
Data sourced from the agency's DesignRush profileMeorient Senior Market Solutions Congruent Marketing Deenz Business Group GoQAV
OBI Services Reviews & Testimonials

Virtual Assistant Review from Robbie Forsyth
Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.

Digital Marketing Review from Dusty Jenkins
I can't speak highly enough of the OBI team. I have been using them over 2 years now for my marketing company and have used them through a variety of tasks. Landing Page Design, Canvas Design, Branding, Logo Creation, Youtube Thumbnails, Youtube Bumpers, Logo Animation, Video Editing, Photoshop Editing, and List Building to name a few. Every new task I've made with them has been a home run overall. As new staff comes into OBI workspace, there will be times where we need to provide additional feedback but overall, I'm very very pleased with how they follow SOPs and help create them along the way. I have never been more organized in my marketing business and will continue to shout the OBI name from every mountain top I encounter. Give them a shot! Their communication is top notch and they truly feel like family to me. I couldn't do business without them.
Abdullah's Review Sourced from Google
OBI Services has been a dependable partner for our back office outsourcing needs. Their teamdemonstrates professionalism, efficiency, and a strong understanding of business processes. Theyhandle tasks such as data entry, lead generation, and virtual assistance with precision and reliability.Their solutions are tailored, cost-effective, and designed to support operational efficiency, allowing ourteam to focus on core strategic initiatives. Communication is seamless, and they are responsive to ourneeds.I highly recommend OBI Services for any organization seeking a trusted and capable back officeoutsourcing partner.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAccelerate Your Revenue.
Revnew's outbound lead generation services help businesses shorten sales cycles and increase ROI. Get qualified leads, data, and expert support...
Top Services:
- Digital Marketing
- Content Marketing
- Email Marketing
- Event Marketing
- Call Centers
- Show more
- Location
- Claymont, Delaware
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRevnew, Inc Services
Data sourced from the agency's DesignRush profileSales Xceleration Treasury Suite Call Center AI Provider
Grow Now Or Accept The Costs Later
Burniston Media was founded by Ethan Burniston when he was just 13 years old, now growing to become a successful marketing agency with over 8 team members who their primary goal is to grow and scale companies advertising. Specifically they work in the paid social media sector, accumulating multiple results on...
Top Services:
- Media Buying
- PPC
- CRO
- Social Media Marketing
- Advertising
- Show more
- Location
- Andover, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $150/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBurniston Media Services
Data sourced from the agency's DesignRush profileChriss Kid Ready Set Gutters MJ's Hypnotherapy BELLPERFORMANCE CN Plastering Services Becks and Clates Protex Cleaning Saffron OL Meta Matt Red Turtle Roofing
Burniston Media Reviews & Testimonials
Kimmy Malabanan's Review Sourced from Google
Had a pleasure to work with Ethan for a couple months. Having to live in Canada with different time zones, he’s been very good with getting back to me with my inquiries/questions alongside my business partner. I appreciate all the help, Ethan!
Daniel Wilds's Review Sourced from Google
Burniston Marketing Partners are a pleasure to combine with. I've crossed paths with Ethan on multiple occasions over the last 2 years since meeting him. His urgency and attention to detail is inspiring. And to anyone on the verge of taking action with them I'd say to take the time to speak to them, and let the qualities I have listed above shine through.
Xavier Muvuti's Review Sourced from Google
Working with Ethan from Burniston Marketing Partners has been a great experience. He's reliable, thinks fast, and is always proactive about next steps without needing to be pushed. Would definitely recommend!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDelivering Customer Service with a Personal Touch
Expertcallers is known for delivering dynamic solutions that emerge from our deep expertise in inbound and outbound customer engagement. We leverage proven strategies and advanced technology to enhance our call center services, poised to drive lead generation, issue resolution, and appointment setting...
Top Services:
- Call Centers
- Creative Services
- eCommerce
- BPO
- Customer Support
- Show more
- Location
- Princeton, New Jersey
- Number of Employees
- 500 - 999
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsExpertcallers Services
Data sourced from the agency's DesignRush profileBackbone Solutions Bringsy Authentic Gaming
Marketing Science Globally
Voicentric are specialists in scientific marketing for Life and Materials Science companies. We deliver intelligent telemarketing and B2B lead generation that connects you directly with decision-makers worldwide. Our multilingual team excels at engaging scientists with complex technical information, building...
Top Services:
- Direct Marketing
- Call Centers
- Digital Marketing
- Advertising
- Event Marketing
- Show more
- Location
- Durham, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $47/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVoicentric Services
Data sourced from the agency's DesignRush profileFood and Beverage Industry Corporate Services Industry Health Care Industry
Reach More Prospects. Personalize Your Outreach.
Treemont Consulting is your trusted partner in success. Our team of experts provides valuable B2B solutions to help you reach new heights. Let us work with you every step of the way, delivering leads and ensuring continued growth...
Top Services:
- Digital Marketing
- Call Centers
- Email Marketing
- Location
- Austin, Texas
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTreemont Consulting Services
Data sourced from the agency's DesignRush profileConstruction Industry HR Industry Manufacturing Industry
Promotional Shop NZ supplies customised promotional products, branded apparel, corporate gifts, and event merchandise to businesses across New Zealand. We focus on quality products, competitive pricing, and personalised customer service, helping brands create memorable marketing solutions for staff, clients...
Top Services:
- Creative Services
- Logo Design
- Product Design
- Event Marketing
- Phone Answering Services
- Show more
- Location
- Auckland, New Zealand
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPromotional Shop NZ Services
Data sourced from the agency's DesignRush profileMinistry of Health NZ Ministry of Education NZ Masport NZ/Aus Nurse Maude Weta Workshop
Promotional Shop NZ Reviews & Testimonials
B E Hudson's Review Sourced from Google
Always fantastic service, prompt friendly and willing to go the extra mile and products always top quality.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAI-Powered Customer Experience, Built for Business Growth
ResolveCX is an AI-driven, cloud-native platform for managing customer complaints, escalations, cases, and problem investigations with speed and accuracy. Built on AWS, it streamlines the full lifecycle from intake to resolution through intelligent routing, automated workflows, and real-time collaboration...
Top Services:
- AI Development
- DevOps Consulting
- IT Services
- Cloud Consulting
- Staff Augmentation
- Show more
- Location
- San Francisco, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsResolveCX Services
Data sourced from the agency's DesignRush profileCodecones EnterpriseHub GlobalServe Inc.
We Keep Your B2B Pipeline Full with Cold Email & LinkedIn Outreach.
Lead Avenger LLC runs done-for-you cold email and LinkedIn outreach for B2B companies and marketing agencies worldwide.We find decision makers and manage the entire process, from lead research to booking appointments, so you get real conversations and meetings, letting you focus on closing deals...
Top Services:
- Email Marketing
- Digital Marketing
- BPO
- Market Research
- Direct Marketing
- Show more
- Location
- Albuquerque, New Mexico
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLead Avenger Services
Data sourced from the agency's DesignRush profileBetterEnrich Silver Streak Media iclientcare EB Management Arkenstone Studio
We Will Build Your Digital Image.
We develop tailored digital solutions that drive sales, strengthen your brand, and support your business goals. Every project includes 12 months of support, SEO optimization, mobile-friendly design, and enhanced security to ensure long-term performance. With responsive layouts, custom functionalities, and...
Top Services:
- Web Design
- WordPress Website Design
- Web Development
- Public Relations
- Customer Support
- Show more
- Location
- Pruszków, Poland
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDigital PR Services
Data sourced from the agency's DesignRush profileFresh Congress Fresh-market pl AG Instal
Digital PR Reviews & Testimonials
Adam Rosenbeiger's Review Sourced from Google
The ordered website was made quickly and in very good quality. Great contact with Kuba - the owner, both during the work on its preparation and after (which is important). I definitely recommend.
Natur's Review Sourced from Google
I highly recommend cooperation with Digital PR. They created a modern online store and website for us - everything works smoothly, looks professional and is tailored to our needs. Great contact, fast implementation and full commitment. Thank you - we will be happy to recommend you further!
Adam Gield's Review Sourced from Google
I highly recommend - Mr. Kuba has already created 2 websites for us, always on time and he gave us a lot of advice on an ongoing basis. We are very pleased with the results, so after a year we came back with another project. Great service and full professionalism!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews"Your Trusted Service Partner, Across the Nation."
ASK 2 PRO delivers expert virtual assistant services nationwide, helping businesses streamline tasks, boost efficiency, and expand their network. From admin to communication, we handle the details so you can focus on growth and success...
Top Services:
- Web Development
- Digital Marketing
- AI Development
- HR Outsourcing
- Customer Support
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $7/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsASK 2 PRO Services
Data sourced from the agency's DesignRush profileBlue Wave Marketing Fitness Machine Technicians Urban key Prime Edge Finance Vital Care Solution
BPO Company India | Call Center Outsourcing | Ascent BPO
Ascent BPO Services focuses on delivering quality call center outsourcing and customer care services. Our dedication to client satisfaction ensures high‑quality results in data entry, conversion, and support...
Top Services:
- BPO
- Call Centers
- Business Consulting
- HR Outsourcing
- Customer Support
- Show more
- Location
- Noida, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAscent BPO Services Services
Data sourced from the agency's DesignRush profileGuwahati University Silver Pumps & Motors Pradhan Mantri Kaushal Vikas Yojana IndiaMART HDFC Bank
Ascent BPO Services Reviews & Testimonials
Tarun Badhautiya's Review Sourced from Google
I was looking for a reliable BPO Projects provider to support my business operations, and my experience with Ascent BPO has been positive. The team explained the project requirements clearly and provided good support throughout the process. Communication has been smooth, and the overall workflow has been easy to manage. I appreciate their professional approach and timely coordination. The project has been helpful for my business, and I am happy with the progress so far. I would recommend Ascent BPO to businesses looking for BPO project opportunities and professional support.
Anita Balodi's Review Sourced from Google
Ascent BPO stands out as a dependable BPO Projects Provider. Their staff is knowledgeable and helped us understand the onboarding process step by step. The overall experience was smooth and well organized.
Shivani bhardwaj's Review Sourced from Google
Ascent BPO Services has been a trustworthy partner for our business requirements. Their professionalism, timely support, and commitment to quality make them stand out. The team is knowledgeable and always ready to assist. Highly satisfied with their services.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsExperienced, Reliable Growth Partner for 1/3 of In-House Budget.
Trust a leadgen company that gets the pains of scaling a business. Achieve predictable growth and solid ROI while we handle the routine...
Top Services:
- Digital Marketing
- Market Research
- BPO
- Business Consulting
- Call Centers
- Show more
- Location
- Wyoming, Minnesota
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRevit Services
Data sourced from the agency's DesignRush profileDriftscape UNIFLOW Two Trees PPC
When You Succeed, We Succeed
IT Advisors Online (ITAdOn) is a growing team of technology experts who are passionate about helping companies like yours boost their effectiveness. Join ITAdOn today and grow your business. When you succeed, we succeed!...
Top Services:
- IT Services
- Managed Services
- HR Outsourcing
- UI/UX Design
- IT Compliance Solution
- Show more
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsITAdOn IT Solutions Services
Data sourced from the agency's DesignRush profileAI Industry HR Industry Hardware & Networking Industry
ITAdOn IT Solutions Reviews & Testimonials
Riel's Review Sourced from Google
I've had my ups and downs hiring various IT professionals to assist in our tech operations. A trusted friend recommended this firm, and since then, I haven't looked back. Dealing with ITAdOn has been delightful; they have been our most reliable partner so far, and no provider I've ever hired has come close in terms of responsiveness, accountability, and professionalism.I've achieved great results with them, receiving fantastic IT support and meeting our recruiting needs. Huge thanks to the ITAdOn team for helping us scale our business.
Donald Romeo's Review Sourced from Google
I have been very satisfied with the IT Support we have received from ITAdOn. ITAdOn has helped us build a secure IT infrastructure that gives us peace of mind (especially where there are a lot of cybersecurity and ransomware risks nowadays). Every staff member is very competent, responsive, and easy to work with. They treat us like their own and do whatever it takes to properly get the job done. The team members at ITAdOn are truly the professionals you want on your team helping you out when your technology snags an issue. Knowing I can rely on them, they are our go-to IT support company here in Philadelphia! I highly recommend them.
Cameron Anchondo's Review Sourced from Google
ITAdOn has been managing our IT infrastructure for the last few months and we couldn’t be happier. The technical support team is very responsive and extremely knowledgeable. I feel great that our network, server, and our workstations are up to date and running smoothly. They recently upgraded our workstations to Windows 11 which was effortless on our end and everything is working seamlessly. Very happy with their service.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsCrazy Good Outsourcing
Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...
Top Services:
- BPO
- Customer Support
- Call Centers
- IT Services
- Show more
- Location
- Bengaluru, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTrupp Global Services
Data sourced from the agency's DesignRush profileReal Estate Sector Big Data Company Construction Sector
Trupp Global Reviews & Testimonials
Jyoti Chakrapani's Review Sourced from Google
They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...
Keerthi Kandra's Review Sourced from Google
Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience
Akshay kumar's Review Sourced from Google
Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...company infrastructure is also not good.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe Will Dot Com Your Company
Dots and Coms is a digital solutions company focused on helping businesses grow through technology and creativity. We specialize in web development, e-commerce, mobile apps, branding, SEO, digital marketing, and cloud hosting. We create scalable, user-focused modern digital solutions...
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- Web Design
- eCommerce Development
- Web Development
- Digital Marketing
- SEO
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- Location
- Vadodara, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDots and Coms Services
Data sourced from the agency's DesignRush profileRubamin Fuji Yusoki Kogyo Co., Ltd. Alembic Pharmaceuticals Limited Quick Cab Bookpratha JMS Enterprise Absolute Entertainment All My Stuff Baggs, Inc. DPS International Ghana
Technology & AI Built To Operate
TransData is a global technology and AI services company helping organizations build, modernize, and operate software, data, AI, automation, cloud, and managed operations...
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- IT Services
- Cloud Consulting
- DevOps Consulting
- AI Development
- Software Development
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- Location
- Austin, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $30/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTransData Services
Data sourced from the agency's DesignRush profilePrimary Care Coalition Ship a Car Direct Royal Online Business Solutions Partnership Title Company
We Help Midmarket And Enterprise Organizations Across The US, Canada And The World
As a leading IT consulting and outsourcing services firm, Buchanan Technologies helps organizations across North America turn their business technology into a powerful competitive advantage. Small, mid-size, and Fortune 100 businesses all rely on us for our expert perspective, technical know-how and...
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- Managed Services
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- Cybersecurity
- IT Services
- IT Compliance Solution
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Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBuchanan Technologies Services
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Buchanan Technologies Reviews & Testimonials
John Beasley's Review Sourced from Google
Buchanan Technologies was enlisted to assist us with the performance tuning and overall health check of a core application and underlying database environment. This application had been experiencing numerous issues, resulting in productivity loss and customer service issues. Buchanan was very flexible in their approach and not only hit the mark in all the areas of optimization, tunning and resiliency, but they went above and beyond by uncovering and efficiently addressing needs that were not obvious. I am 100% satisfied with the work performed as well as the professionalism of the resources on the project. I would highly recommend Buchanan to anyone looking for expert technical assistance.
Tony Turner's Review Sourced from Google
Words to describe my experience...partnership, flexibility, willingness, professionalism, engaged. I've worked with multiple providers of IT services; Buchanan is by far the best.
Rick Schultz's Review Sourced from Google
Have worked with BT for 1.5 years now for our Tier1 Service Desk needs. They have provided excellent attention to the account. Their customer service is consistently a 4.9-5 out of 5 rating with an incredible consistent response monthly average response rate of just under 50%. They have been very attentive to continuous improvement, meeting all of their SLAs, and happily partner through any identified issues, which are few and far between. I've worked with a lot of MSPs in my career and BT are the best by far! Highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsConnecting Talent. Elevating Companies.
UpHiire is a nearshore staffing partner for U.S. small and mid-sized businesses that need reliable remote help without the cost of a local hire. We recruit bilingual professionals across Latin America, test their skills and English, and introduce only candidates ready to work U.S. hours. Clients hire...
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- Mixco, Guatemala
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- $20/hr
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- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsUpHiire Services
Data sourced from the agency's DesignRush profileNAINOA LLC EXDS UNLIMITED Simple Hire
Simplify Sales Process, Amplify Your Success.
AsterSense provides tailored CRM solutions, contact centre services, and WhatsApp integrations to enhance business efficiency, customer engagement, and growth...
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- CRM Consulting
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- Singapore, Singapore
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Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAsterSense Pte. Ltd. Services
Data sourced from the agency's DesignRush profileAtlas Capital White Artz Carpentry Food Ventures
Boost Sales Growth.
We are company specializing in outbound sales, aiming to help you increase your number of clients or customers. Our business models goal is to schedule meetings with potential clienst for you...
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Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTriballi Services
Data sourced from the agency's DesignRush profileThe Coca-Cola Company Johnson & Johnson HSBC Walmart Mercedes-Benz
Award Winning Quality Driven
For over 60 years, Answer United has been a trusted leader in the answering services industry, providing call center and live telephone answering services to businesses of all sizes. We offer 24/7 support to ensure seamless customer interactions that help businesses grow while keeping costs down...
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- Kalamazoo, Michigan
- Number of Employees
- 50 - 99
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAnswer United Services
Data sourced from the agency's DesignRush profileFood and Beverage Industry Energy & Mining Industry Health Care Industry
Answer United Reviews & Testimonials
Jackie B's Review Sourced from Google
Extremely disappointing experience with Answer United. We signed up expecting a professional answering service that would follow our script, properly represent our company, and provide transcripts/recordings of calls as promised. None of that happened.Within the first weekend of service, we lost multiple jobs due to calls being handled poorly and the script not being followed. The representatives often sounded unfamiliar with our business and procedures, which reflected badly on our company.When we requested transcripts and recordings, we were told would be available; they were never provided. Customer service was also very frustrating to deal with. When I asked for a refund because the service was not delivered as agreed, I was told they had already invested time setting up the account and script. We invested employee time into that process as well, only for the agreed-upon procedures to be ignored.After bringing up these issues, communication largely stopped, and calls/emails went unanswered. Based on our experience, I would strongly recommend looking elsewhere if you want an answering service that will professionally represent your business.
Deep R's Review Sourced from Google
I used their service for a little over a year. They are very good at taking calls and usually answer them promptly. They would then pass on the message via email, though often some things in the message didn't make it across. However, if that was all I needed, then an answering machine would have been enough, I hired them as a virtual receptionist and to make appointments. Ultimately I left their service because, after more than a year they seemed to know very little about my business, they routinely had trouble answering callers' basic questions about the business. They often bungled appointment taking and I felt they were costing me business.I worked with them multiple times to change the script but still to no avail, they just didn't do a very good job as a VR.I think using them as a message-taking service is fine but would not expect anything more of them.
Mairreaner Johnson's Review Sourced from Google
One of the most best call centers ever!!!! Thank you for being so nice and yet professional! I really loved working there and can’t wait to go back
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDelivering Proven Marketing Results
Direct Objective Consulting specializes in B2B marketing for small and medium-sized enterprises. With a focus on lead generation and commercialization, the agency serves technology, manufacturing, and service providers. Its mission is to maximize clients' marketing ROI through customized strategies that drive...
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- Digital Marketing
- Digital Strategy
- Public Relations
- Reputation Management
- Video Production
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- Location
- Montreal, Canada
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDirect Objective Consulting Services
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Direct Objective Consulting Reviews & Testimonials
Orly Argaman's Review Sourced from Google
We have worked with Gil for our product strategy, web site creation, market research and some other marketing/strategy aspects. It was an absolute pleasure: Gil is very knowledgeable and creative, communications are clear & concise, delivery always on time and quality of the work was outstanding. I won't hesitate using Gil's services in the future.
Angie Velarde's Review Sourced from Google
Direct Objective offers experienced marketing and strategic consultants. Gil along with his team can take a brief and immerse themselves in the business and be a real part of it. His team can turn a concept into reality and come up with practical strategies and concepts to take to market. Gil is also a great business partner and can be trusted to bounce off ideas in a respected and considered way. I recommend Direct Objective Consulting to anyone needing an experienced strategic marketing and business partner to enthusiastically drive growth and get results.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour Sales Growth Partner in the Baltics and Scandinavia
Fontakt is a leading and trusted Baltic and Nordic B2B telemarketing, cold calling, presales, outbound sales and market entry partner helping companies grow across Estonia, Latvia, Lithuania, Finland, Sweden and other international markets...
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- Call Centers
- BPO
- Business Consulting
- Market Research
- Advertising
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- Location
- Stockholm, Sweden
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsFontakt Services
Data sourced from the agency's DesignRush profileAlexela G4S LHV Samsung SAP ABB Arrow Fujitsu Hertz Sunly
Solutions That Scale
We employ industry-standard security protocols and state-of-the-art technology to secure our systems and networks. This includes robust firewalls, data encryption, secure data centers, and stringent access controls. We regularly update our security infrastructure to stay ahead of emerging threats and...
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- Mobile App Development
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- Austin, Texas
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- $35/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInfraNext LLC Services
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InfraNext LLC Reviews & Testimonials
Mehdi Raza's Review Sourced from Google
InfraNext LLC is an exceptional technology partner. Their ERP expertise and software solutions helped us simplify workflows, improve efficiency, and scale with ease. The team is professional, responsive, and always delivers on time. Highly recommended for any business looking for reliable and innovative IT solutions!
Briana B's Review Sourced from Google
Spams via email but also somehow got a hold of my phone number. They call every single day and leave a long message that I cannot understand because of the accent. How is annoying your potential clients to death a viable business model? Go away. Ignoring you 40 times CLEARLY means I'm not interested.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSolutions That Empower
CCJM Solutions is a boutique IT Consulting and BPO firm located in Atlanta, Georgia. We are passionate about helping businesses modernize operations while reducing costs. Our areas of expertise includes custom software, web, and app development, cloud migrations, staffing, and compliance management...
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- IT Services
- Software Development
- Graphic Design
- CRM Consulting
- Cloud Consulting
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- Location
- Atlanta, Georgia
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $65/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCCJM Solutions Services
Data sourced from the agency's DesignRush profileIntuit Home Deopt Arise Virtual Solutions Magnate Consulting
We create a positive customer experience.
Relying on the experience of our multilingual consultants supported by voicebots and chatbots, your company will receive the highest level of omnichannel customer service...
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- Call Centers
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- Location
- Warsaw, Poland
- Number of Employees
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- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVoice Contact Center Services
Data sourced from the agency's DesignRush profileRossmann CircleK L'Oreal Generali Volvo Allegro Affidea PZU
Powering The Future Of Business
Airova is a global AI automation and CRM agency helping businesses streamline operations, boost client engagement, and scale revenue through smart automation. From AI voice agents and chatbots to CRM systems and lead management, we empower companies to run faster, smarter, and more profitably. Our mission:...
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- AI Development
- Location
- Markham, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAirova Services
Data sourced from the agency's DesignRush profileSharpTax Sage Notary Atlas Insurance Quick Flo Financial Pro Pips White Stone Capital SwyftPay
Proman Consulting is a B2B lead generation and business development agency helping companies build predictable sales pipelines, reach the right decision-makers, and turn outbound activity into qualified business opportunities...
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- Business Consulting
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- Content Marketing
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- Location
- Kragujevac, Serbia
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- $70/hr
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- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsProman Consulting Services
Data sourced from the agency's DesignRush profileSoftware Development Industry SAAS Industry HR Industry eCommerce Industry Hospitality Industry Insurance Industry Health Industry Automotive Industry Logistics Industry
Providing offshore talent that feels like your own team. Focus on growth, we handle the rest.
We help businesses of all sizes thrive with custom outsourcing solutions. Were more than a service provider were your partner in success, offering dedicated support and seamless communication every step of the way...
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- Call Centers
- BPO
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- Customer Support
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- Quezon City, Philippines
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- 50 - 99
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- $10/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAkora Outsourcing Services
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B2B Sales Outsourcing Company Hiring Guide
What is a B2B sales outsourcing company?
A B2B sales outsourcing company is a company that helps businesses manage their sales process by providing experts who act as an extended sales team. Outsourced sales representatives offer specialized expertise in generating leads, handling inbound or outbound calls, and closing deals with other businesses. B2B sales outsourcing companies elevate sales processes to give businesses an edge over their competitors.
The 2022 B2B Buyer Behavior Survey emphasized that a sales representative’s knowledge positively influenced 72% of buyers in choosing a seller. It indicates that B2B buyers are abandoning the traditional buyer process, with web searches, peer recommendations, review sites, and social media playing a critical role in seller selection.
Businesses are struggling to stand out in the overloaded content landscape, particularly email marketing, where the B2B email open rate is only around 15%. Hiring a B2B sales outsourcing company can address these challenges. With experienced sales reps trained to connect with customers and close deals, businesses can expect to increase their leads and elevate sales process.
This is demonstrated by the case study of JK Tech, a managed service provider (MSP) specializing in the legal and construction industry. Their team contacted MKC Agency to address its declining sales caused by ineffective marketing and fierce competition.
MKC Agency implemented a comprehensive lead generation strategy by conducting in-depth research to create a targeted buyer persona and determine the firm’s unique selling propositions (USP). It also integrated GlassHive and HubSpot for customer service management (CRM) and JK Tech’s sales sequence. The agency provided expert sales development representative (SDR) training leading to the following results:
- $1 million revenue increase in 18 months
- Significant cost savings throughout the campaign
- Improved productivity within the company
Improved sales are one of the many positive results of investing in B2B sales outsourcing services. With 65% of businesses outsourcing sales processes, it will remain relevant in the coming years. This is emphasized by its projected market growth rate reaching $6.5 billion by 2028.
What do B2B sales outsourcing companies do?
B2B sales outsourcing companies employ highly skilled salespeople from which businesses can choose to expand their internal sales department. They take charge of an aspect of the sales funnel or implement it end-to-end, from boosting and streamlining to enhancing the business’s internal team’s sales capabilities.
Some of the most common services that B2B sales outsourcing companies provide include:
- Lead generation: Finding potential customers interested in a business’s product or service. This involves market research, targeted marketing campaigns, and capturing qualified leads.
- Lead qualification: Assessing leads based on the buyer persona of a business to increase sales conversions, saving the client time and money by targeting qualified B2B leads.
- Sales outreach: Initiating contact with qualified leads through email, phone calls, and social media.
- Appointment setting: Scheduling meetings, calls, or product demos between the internal sales team and interested B2B buyers to ensure smooth communication between the client and qualified B2B leads.
- Sales training: Providing training programs to improve the business’s internal sales force, especially in prospecting, pitching, negotiation, and objection handling. These mentorship programs can equip the client’s internal team with the necessary techniques, tools, and tailored feedback to improve the B2B company’s sales performance.
- Sales asset development: Creating customized sales presentations and marketing materials to effectively position the product or service for B2B buyers. Outsourced B2B sales companies develop an end-to-end sales journey guide, including industry-specific best practices and strategies, to support B2B solutions providers in customer acquisition and interactions throughout the sales cycle.
- Deal closing: Handling the overall sales management, including deal closing, where the B2B sales outsourcing company takes over the final purchase agreements, including pricing, contract length, and service level agreements (SLA). They ensure all terms and conditions are clearly outlined, communicated, and agreed upon by both parties.
Sekisui Products LLC, a Japanese plastics manufacturer based in the US, struggled with lead generation in its niche market. It sought the help of Belkins to reach out to new prospective companies but only within the United States.
Belkins performed in-depth research to ensure that lead qualification will be more precise, targeting companies that will increase the conversions significantly. The team set up five to six appointments monthly, which led to the following results:
- 800 leads were generated in total
- 21 meetings were booked in four months
- Six appointments booked with high-profile clients and one online appointment with one of the leading automotive manufacturing companies in the US
- 15% deal closing ratio
How much do B2B sales outsourcing services cost?
B2B sales outsourcing services cost starts at $15,000 a month for basic sales strategy. However, the final cost of hiring a B2B sales outsourcing company will depend on the number of sales representatives hired, the type of service, the industry, the location, business goals, and the timeline.
To accommodate B2B needs, B2B sales outsourcing companies use different pricing models, such as:
- Hourly rate: Best for short-term projects or tasks such as a one-time consultancy or a short lead generation campaign, and projects requiring a high level of expertise or customization. Charging hourly enables businesses to scale their sales outsourcing as needed.
- Pay-per-appointment (PPA): This pricing model is for businesses needing to generate high-quality appointments. Through PPA, outsourced B2B sales agents become motivated to acquire qualified leads based on the agreed-upon cost.
- Retainer fee: B2B outsourcing companies use this pricing model when a dedicated team plays a significant part in the sales funnel process. A retainer fee can be settled monthly, quarterly, or annually and is usually used in long-term partnerships.
The cost of B2B sales outsourcing services also varies based on specific services:
- Lead generation: $2,000 - $12,000 per month
- Appointment setting: $2,000 - $10,000 per month
- Sales development representatives (SDR): $4,000 - $5,000 per month
On DesignRush, the top 50 B2B sales outsourcing companies charge an average of $59/hour. Roughly 11% of the B2B sales outsourcing services on DesignRush accept projects with a minimum budget of less than $1,000, while 33.6% require a $50,000+ minimum budget.
Why should you hire a B2B sales outsourcing company?
You should hire a B2B sales outsourcing company to open your business to broader sales opportunities, empowered by an extended team of sales experts.
They can elevate your end-to-end sales funnel by:
- Reducing costs: Building an in-house sales team involves significant and upfront costs, such as recruitment fees, training, salaries, commissions, benefits, office space, and sales tools. Hiring a B2B sales team eliminates these costs and converts them into variable costs that businesses pay based on performance, like qualified leads or closed deals. This allows them to allocate the extra budget to other business needs.
- Shortening sales cycle: B2B sales outsourcing companies have the industry experience to implement sales strategies from the get-go without the additional time for onboarding and training. This can accelerate business goals and shorten the sales cycle leading to faster buyer acquisition and revenue growth.
- Keeping up with trends: B2B sales outsourcing companies have experienced professionals knowledgeable about the B2B sales trends, best practices, and sales tools and technologies. This ensures they can develop and execute an effective, targeted sales strategy tailored to your business needs and goals.
- Scalable strategies: B2B solutions can benefit from the flexibility of outsourced sales teams to scale a campaign according to the market’s demands. Businesses can increase or decrease the size of the campaign easily, allowing them to adapt quickly and position their sales initiatives based on market conditions.
- Reliable expertise: B2B sales outsourcing companies can handle the overall sales process effectively, given their reliable industry knowledge. This enables businesses to focus more on improving their B2B offerings, developing more innovative products, and streamlining the core of their business operations.
Polygon, a UK-based enterprise specializing in climate and water control for indoor spaces, asked Martal Group for its expertise to increase visibility and sales leads in the US market. The team used a targeted approach to generate leads for Polygon through weekly multichannel campaigns. This includes email, LinkedIn, and scheduling appointments with key decision makers of companies aligning with Polygon’s offered solutions.
Martal Group enabled Polygon to streamline US business development, opening high-quality opportunities for them. This resulted in 8,300 generated prospects, with 7 qualified monthly leads, increasing Polygon’s US-based sales throughout the campaign.
How do I choose a B2B sales outsourcing company?
To choose the best B2B sales outsourcing company for your business, follow these steps:
- Define your needs and goals: Identify the sales funnel aspect your business needs to improve and the business goal you want to achieve. Do you want to boost lead generation, close more deals, or enter a new market? This step will be the basis of the sales strategy that B2B sales outsourcing companies will develop.
- Set a budget: Determine the amount you are allocating for the B2B sales outsourcing services you need. Unlike hiring an in-house sales team, with fixed ongoing costs, outsourcing sales reps will tailor-fit expenses based on your business goals.
- Research company options: Find prospective B2B sales outsourcing companies by browsing online directories like DesignRush. Filter options based on your specific requirements, location, and budget.
- Check for industry experience: Look for companies experienced in handling B2B clients in the same industry as your business. Niche expertise will ensure shorter sales cycles and reduced costs in the long run.
- Check their website: Explore these companies’ websites to gain insights into their expertise, approach, and scope of services. It will help you assess their suitability for your needs. Look into their sales team’s average years of experience and evaluate how their specialized skills can improve your sales process.
- Request for a client portfolio and reference: Their portfolio will give you a deeper look into the B2B sales implementations they have worked on. Reach out to their client references to discover their communication style, availability, flexibility regarding modifications, and overall work ethic.
- Explore reviews: Check authentic reviews on platforms like DesignRush or Google My Business to estimate clients’ satisfaction.
- Consider the location: Check the B2B sales outsourcing company’s location, consider the time zone alignment, the communication channels used, and language and cultural barriers.
- Look into their sales tools: Inquire about the B2B sales outsourcing company’s tech stack. Look beyond customer relation management (CRM) systems used and see if the company uses advanced tools like multichannel outreach platforms or sales intelligence software. See how it uses sales automation tools and streamlines communication channels to deliver the best results for your business.
- Shortlist the companies: Pick up to five B2B companies and communicate your intentions to work with them.
- Send a request for proposal: Send them a request for proposal (RFP) and ask for a project breakdown, including milestones, scope, schedule, costs, and other specific needs.
- Check the sales rep’s expertise: Go beyond resumes and consider each sales representative’s understanding of your business. Do they have a sales methodology complementing yours? Check their sales performance history, such as the number of deals closed and leads generated.
- Assess the team’s soft skills: Aside from industry knowledge, sales representatives need a pleasant personality that represents your business. Communication and negotiation are must-have soft skills that play a huge part in a campaign's success. See how they can personalize communication with different prospects.
- Ask about data security and privacy: Inquire about the data handling and security practices to protect sensitive information. Request information on compliance with data privacy regulations like GDPR or HIPAA.
- Make a choice: Review contracts and select your ideal agency partner.
If you need assistance in choosing the best B2B sales outsourcing companies, visit the DesignRush Marketplace. We'll connect you with the most suitable service providers – for free.
What are the key success metrics in B2B sales outsourcing?
The key success metrics in B2B sales outsourcing measure the impact of the sales campaigns depending on the growth of leads and pipeline, sales and conversions, and client satisfaction.
Here are some metrics that can help you track the progress of hiring a B2B sales outsourcing company:
Leads and pipeline:
- New leads by source: The number of potential customers identified by the outsourcing company based on which channel it was generated from, such as web search, social media, referrals, and advertisements. Knowing where most leads come from can help businesses determine which platform to invest in. Companies can use it to determine the revenue per lead source. You can calculate it by dividing total sales by sales from a lead source.
- Average lead response time: The time it takes for a lead to respond to a salesperson. Businesses gain valuable insights into the efficiency of their B2B sales outsourcing partner and identify areas where they automate processes or personalize communication to achieve faster responses from prospective leads.
- Lead-to-opportunity ratio: The number of leads that turn into qualified prospects. To get this number, divide the total number of opportunities by the total number of leads and multiply it by 100.
- Lead conversion rate: The percentage of initial leads that translated into paying customers. This metric reflects your sales team's effectiveness at closing deals. Calculate both by dividing the total number of sales by the total number of leads and multiplying it by 100.
- Pipeline velocity: The time a lead takes to move across the entire sales process, from the first content to closing the deal.
Sales and conversions:
- Total sales: The total amount of revenue generated within a certain period. It helps when comparing monthly or annual sales growth. However, even though high sales can be a good indicator of a successful B2B campaign, the context of the spending amount should not overshadow it.
- Number of Sales Qualified Leads (SQLs): Qualified nurtured leads ready for your sales team to pursue. A steady increase in SQLs indicates the outsourcing company effectively moves leads through the sales funnel.
- Sales win rate: The percentage of leads won. Calculate it by dividing the number of wins by the total number of opportunities and multiplying it by 100. Industry benchmarks for B2B sales win rates typically range from 2-10%, with higher rates indicating a strong sales process.
- Sales cycle length: The efficiency of the sales funnel — the shorter, the better. To calculate the sales cycle length, divide the total number of days to close a deal by the total number of new deals.
Client satisfaction and customer retention:
- Client Satisfaction Score (CSAT): The business’s satisfaction with the outsourcing company’s services. Aim for a high CSAT to ensure a strong working relationship.
- Customer Lifetime Value (CLV): A healthy CLV indicates the B2B outsourcing company is helping you acquire valuable customers in the long run. To calculate CLV, multiply the average transaction size by the number of transactions, then multiply the answer by the customer retention period.
What questions do I ask when hiring a B2B sales outsourcing company?
When hiring a B2B sales outsourcing company, ask these questions to ensure that you are choosing a sales team aligned with your B2B sales campaign:
Its Relevant Background
- Can you share case studies and references from clients in the same industry?
- How many years have you been working on B2B sales outsourcing projects?
- What types of B2B sales talent do you specialize in?
- How do you approach lead qualification?
- What certifications does your team have?
- What is your team’s average deal size and win rate with a client in the same industry?
- How will you familiarize your team with our products and services?
- How do you approach client retention? How do you nurture long-term partnerships?
Company Services and Processes
- What is the general B2B sales outsourcing process?
- Do you provide post-development support and maintenance?
- What B2B sales technologies and tools do you use?
- How do you structure your pricing model?
- What key performance indicators (KPI) do you track?
- What precautions will you take to protect the privacy of our company’s data?
- How did you choose the sales representatives who will work on our campaign?
The Project
- How will you customize your sales funnel roadmap based on my needs?
- How will the results of lead generation and other sales metrics be reported?
- How will you collaborate with our internal sales team to ensure a smooth communication process throughout the campaign?
- Do you offer dedicated account management services and post-campaign support should we need to scale up?
- How do you ensure your sales representatives stay updated on industry trends and best practices?
- How do your sales reps handle objections and sales negotiations?
- How do you ensure that your sales practices are compliant with industry regulations?
What are the top B2B sales outsourcing companies in the US?
The top B2B sales outsourcing companies in the US are:
- Pipeful
- 5.0 stars on DesignRush (36 reviews)
- Top clients: Google, Societe Generale, Seismic, Microsoft
- MKC Agency
- 4.9 stars on DesignRush (41 reviews)
- 5.0 stars on Google (8 reviews)
- Top clients: Managed Services Group, Commprise, Blue Cotton Tech, Telecom One
- Belkins
- 4.9 stars on DesignRush (13 reviews)
- Top clients: Sekisui, MONAPayment, CitrusAd, Cengage
- Bandalier
- 4.5 stars on DesignRush (2 reviews)
- 4.0 stars on Google (1 review)
- Top clients: GlossGenius, BRD, FinLocker, Mighty
- Agile Pro Solutions
- 4.6 stars on DesignRush (3 reviews)
- 5.0 stars on Google (1 review)
- Top clients: Fox Logistics, Florida Smart Energy, Adivo Construction, Corporate Client Services















































