Discover the top-performing call centres in the United Kingdom that provide specialized services at the highest standards to help businesses of all sizes deliver a great customer experience. Browse their rates, reviews, size and more using our custom filters.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo is a UK call centre that provides 24/7 inbound and outbound call center support across 60+ languages. It reports an 88% first-call resolution and a 98% CSAT score. The agency is best for SaaS, fintech, and e-commerce brands scaling support operations...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
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Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPipeful is an outsourced call centre in the UK, operating since 2020, that handles outbound appointment setting and cold outreach across 180+ countries. It qualifies leads using the BANT framework, drawing from a database of 300M verified contacts. Best suited for B2B companies pursuing outbound sales at...
Top Services:
- Email Marketing
- Direct Marketing
- Call Centers
- Location
- London, United Kingdom
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 6 Projects Listed
The Telemarketing Company has provided B2B telemarketing, inbound call handling, and telesales from its Brighton offices since 1990. It operates across 220+ seats and counts Xero, Bloomberg, and Microsoft Europe among its clients. The outsourced call cenre in the UK fits mid-size to enterprise B2B...
Top Services:
- Market Research
- Customer Support
- Call Centers
- Phone Answering Services
- Digital Marketing
- Show more
- Location
- Brighton, United Kingdom
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Reexia offers call centre services in the UK, combining telemarketing, email outreach, and AI-assisted data research to generate qualified leads for SMEs. It has experience in manufacturing, logistics, and security services. The agency is a good fit for UK SMEs seeking outsourced outbound sales and...
Top Services:
- Call Centers
- Email Marketing
- Direct Marketing
- SEO
- BPO
- Show more
- Location
- Birmingham, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $30/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
TWC IT Solutions provides cloud and omnichannel contact centre technology to 300+ SMEs, deploying platforms like Cisco, Microsoft Teams, Five9, and Content Guru. It holds an NPS of 76 and offers a 30-minute on-bike response for London clients. Best for UK SMEs in financial services, legal, or recruitment...
Top Services:
- IT Services
- Managed Services
- Cybersecurity
- Cloud Consulting
- Call Centers
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- Location
- London, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Aidey provides AI-native BPO services covering customer experience, technical support, and back-office ops. It worked with Nokia, Wix, and Shiji Group. The agency onboards teams in 10 days and integrates with tools like Zendesk, Intercom, and Shopify. Best for SaaS, fintech, and eCommerce companies scaling...
Top Services:
- Software Development
- BPO
- Call Centers
- eCommerce Development
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- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
SalesAR is a UK call centre agency, serving over 700 clients across 40+ countries, using email and LinkedIn outreach. It has helped clients book 297+ meetings in a single campaign. Best for B2B companies in SaaS, IT, and professional services needing outsourced outbound lead generation...
Top Services:
- Call Centers
- Email Marketing
- Digital Strategy
- Location
- London, United Kingdom
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Paragon Sales Solutions offers UK call centre services, including telemarketing, call answering, lead generation, and sales training. Its telemarketing service covers outbound telesales campaigns across multiple sectors. The agency fits UK SMEs needing a combined outsourced telemarketing and call answering...
Top Services:
- Call Centers
- Social Media Marketing
- Digital Marketing
- Location
- Leicester, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $49/hr
- Minimal Budget
- $1,000 - $10,000
We are the only Netherlands-based marketing agency that guarantees profitable marketing campaigns. If our campaigns are not profitable, you just don't pay us - easy as that. Feel free to book a call and discover the magic of Gigaleads today...
Top Services:
- Social Media Marketing
- Media Buying
- Advertising
- Email Marketing
- CRO
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Odondo provides outsourced customer service on a pay-as-you-use model, with UK-based home-working agents covering customer care, helpdesk, social media, and content moderation. The agency is best for eCommerce, travel, and financial services businesses needing flexible, scalable UK support...
Top Services:
- Phone Answering Services
- Call Centers
- Location
- London, United Kingdom
- Number of Employees
- 100 - 249
- Minimal Budget
- $1,000 - $10,000
Startek delivers AI-powered customer experience outsourcing across 13 countries with 38,000+ associates supporting over 140 clients in 36 languages. Services span omnichannel contact centre, sales, and automation. Best for enterprises needing globally scaled, AI-augmented outsourced contact centre operations...
Top Services:
- BPO
- Call Centers
- Location
- Manchester, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
NICE inContact is the cloud contact center software leader, with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals. NICE inContact continuously innovates in the cloud and is the only provider to offer a complete solution that includes the...
Top Services:
- Business Consulting
- Call Centers
- Customer Support
- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Kräfte helps B2B companies fill their pipeline without the guesswork. We run outbound sales development end to end finding the right decision-makers, starting conversations through cold calling and targeted outreach, and booking meetings only once a prospect is properly qualified. Because we charge per...
Top Services:
- Direct Marketing
- Call Centers
- BPO
- Market Research
- Digital Marketing
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence...
Top Services:
- BPO
- Call Centers
- Customer Support
- Phone Answering Services
- Accounting
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- Location
- Staines-upon-Thames, United Kingdom
- Number of Employees
- 250 - 499
- Minimal Budget
- $1,000 - $10,000
Building a remote team should improve operational capacity, not introduce communication gaps, management complexity, or inconsistent service delivery.Elite Sense Consulting provides remote staffing solutions for businesses seeking reliable, multilingual professionals who integrate into existing workflows...
Top Services:
- Business Consulting
- BPO
- Call Centers
- Logistics
- HR Outsourcing
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- Location
- London, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $9/hr
- Minimal Budget
- $1,000 - $10,000
The Lead Gen Department is your partner for successful and consistent lead generation. Expertly crafted outbound campaigns, including email outreach and LinkedIn messaging, ensure that your sales team has enough quality leads coming in on an ongoing basis...
Top Services:
- Social Media Marketing
- Email Marketing
- Digital Marketing
- Call Centers
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $149/hr
- Minimal Budget
- $1,000 - $10,000
We are a UK-registered studio that builds software and draws illustration, with both sitting in one team rather than two suppliers.Unusually for this industry, our prices are published on our own website. A landing page is 600 pounds, a five page site is 1,200, an app MVP is 5,400. Illustration starts at...
Top Services:
- Graphic Design
- Web Design
- Web Development
- WordPress Website Design
- Mobile App Development
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- Location
- United Downs, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $38/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Outsourcing service which we are provider is dedicated solution for foreign companies. We have e-commerce specialists doing expansion at amazon, ebay, aliekpress,allegro and more marketplaces. We also provide iGaming solutions as a customer support 365/24/7 and compliance team...
Top Services:
- Logo Design
- Product Design
- BPO
- Call Centers
- HR Outsourcing
- Show more
- Location
- Nuneaton, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
We specialise in finding customers for businesses. Whatever industry your company works in, we'll work with your team to create an accurate customer profile, extensively segment our datasets and use the right digital or direct marketing tool to connect your business straight to your ideal customer...
Top Services:
- Advertising
- PPC
- Digital Marketing
- Email Marketing
- WordPress Website Design
- Show more
- Location
- Bournemouth, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $1,000 - $10,000
Pronto is a global digital lead generation company that delivers results to clients across 23 industries in 10 countries. Our goal is to generate high-quality leads and maximize your return on investment. Our experienced team is dedicated to delivering the results you need to succeed. Choose Pronto for a...
Top Services:
- Social Media Marketing
- PPC
- Affiliate Marketing
- Digital Marketing
- SEO
- Show more
- Location
- Birkenhead, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
Primo Interactive has been building the digital machinery behind UK businesses since 2006: hand-coded websites, bespoke CRM, AI voice agents, e-commerce platforms, and the SEO and paid search that keep them busy. One UK and EU team, twenty-plus disciplines, every platform owned outright by the client...
Top Services:
- Web Design
- Web Development
- eCommerce Development
- CRO
- Digital Marketing
- Show more
- Location
- London, United Kingdom
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
On a transformational day in 2016, Virtusa Corporation joined forces with Polaris Consulting & Services Limited to form the powerful new brand - VirtusaPolaris. With this union, we have combined diamond-sharp software engineering skills and deep industry knowledge that is sure to unlock groundbreaking...
Top Services:
- Call Centers
- Customer Support
- Cloud Consulting
- UI/UX Design
- Web Design
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Dispatching Answering Service provides 24/7/365 dispatch support and phone answering support for transport and service-based businesses. We help small and mid-sized businesses stay connected with their customers while also offering free digital marketing services to improve online visibility and growth...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- Digital Marketing
- SEO
- Show more
- Location
- Birmingham, United Kingdom
- Number of Employees
- Under 49
- Average Hourly Rate
- $6/hr
- Minimal Budget
- $1,000 - $10,000
Related Services
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- Phone Answering Services in the United Kingdom
- Telemarketing Companies in the United Kingdom
Call Centers Specialties in the United Kingdom
Call Centers Companies by City
Popular Services
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