Our directory of top call center companies in USA is based on five criteria, reviewed by 12 experts, and supported by over 300 verified reviews, all to help you choose a reliable partner and grow your business with the right support.

Find the Best Call Centers Across the USA

28 Companies - Rankings updated: September 07, 2026

Every call center provider featured on DesignRush is evaluated for service scope, delivery quality, and verified client feedback. Some featured placements may be paid.

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  • IdeasUnlimited

    Global Support Redefined!

    IdeasUnlimited is a United States call center company offering affordable 24/7 inbound and outbound support, multilingual services, virtual assistance, technical support, and medical billing across ecommerce, healthcare, real estate, and fintech industries since 2010...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    IdeasUnlimited Services

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Transcription Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BabeBox
    • PatPat
    • Sapphire
    • Messenio
    • Stevens Realty
    • Justin TV (now known as Twitch TV)
    Data sourced from the agency's DesignRush profile

    IdeasUnlimited Reviews & Testimonials

    • Kimberly Weber President and Founder at Iowa Home Care
      5.0 ★

      BPO Review from Kimberly Weber

      We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

    • Miriam Woodward
      Miriam Woodward Founder President and CEO at De Dios Consulting
      5.0 ★

      BPO Review from Miriam Woodward

      IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

    • Jeffrey Bill
      Jeffrey Bill Founder & CEO at Sunrise Treatment Center
      5.0 ★

      Medical Review from Jeffrey Bill

      Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (68)
    4.6 4.6 (11)

  • Tech2globe

    Your Partner in AI-Enabled Development, Marketing, eCommerce, Data Management, BI and Ops.

    Tech2Globe is an India-based BPO/KPO firm with a U.S. presence, offering inbound and outbound call center services, telemarketing, customer support, and virtual assistance to businesses across ecommerce, healthcare, finance, and retail industries, with over 14 years of experience...

    Top Services:

    • Digital Marketing
    • Web Development
    • eCommerce Development
    • Web Design
    • Social Media Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    16 Projects Listed

    Tech2globe Services

    • Digital Marketing
    • Web Development
    • eCommerce Development
    • Web Design
    • Social Media Marketing
    • Branding
    • PPC
    • Software Development
    • Market Research
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Delivery Hero
    • Follett
    • AoNHewitt
    • Frontier Biscuits
    • Mahmayi
    • Foodora
    • go-mechanic
    • Patanjali
    • Abrams
    • cantabil
    Data sourced from the agency's DesignRush profile

    Tech2globe Reviews & Testimonials

    • Jason Wilson
      Jason Wilson Co-Founder and CTO at Mendaera, Inc.
      5.0 ★

      SEO Review from Jason Wilson

      Tech2Globe Web Solutions has helped us increase website traffic, admission inquiries, and key landing page engagements. They've also reduced bounce rates, attracted more serious prospective families, and improved the admission team's efficiency. Moreover, the team is organized and proactive.

    • Eve Casha
      Eve Casha Brand Manager (Chief Scientific Officer) at dermoi!
      5.0 ★

      Lead Generation Review from Eve Casha

      I recently worked with Tecg2globe for chat support services and lead generation for my cosmetic business, and the experience was exceptional! Their expertise in enhancing customer engagement significantly boosted our online interactions and generated valuable leads. The team's professionalism, attention to detail, and proactive communication made the process seamless. Thanks to Tecg2globe, we've seen a noticeable increase in customer inquiries and sales! Highly recommended!

    • Patrick Pichette
      Patrick Pichette Interim CEO at The Canadian Real Estate Association
      5.0 ★

      Amazon SEO Review from Patrick Pichette

      I had the pleasure of working with Tech2globe to help maintain a consistent ACoS and optimize my Amazon SEO, and I couldn't be more impressed with the results. Their expertise in both areas has been invaluable. They not only helped me streamline my advertising efforts but also enhanced my product listings to improve visibility and rankings on Amazon. Thanks to their tailored strategies, my campaigns have been more efficient, and I've seen a significant increase in conversions. I highly recommend Techh2globe to anyone looking to boost their Amazon performance!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (21)

  • SupportYourApp

    AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    SupportYourApp is a U.S.-based call center company providing outsourced customer support, technical support, live chat, and help desk services in 60+ languages to 250+ clients including Mastercard, Calm, and MacPaw across SaaS, fintech, and ecommerce since 2010...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    12 Projects Listed

    SupportYourApp Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mastercard
    • Skylum
    • Waverly Labs
    • Softorino
    • Flibco
    Data sourced from the agency's DesignRush profile

    SupportYourApp Reviews & Testimonials

    • Bogdan Czako
      Bogdan Czako Customer Support Team Lead at Covantis S.A.
      5.0 ★

      Customer Support Review from Bogdan Czako

      We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

    • Joseph Pinto
      Joseph Pinto Manager at Sweett
      5.0 ★

      Customer Support Review from Joseph Pinto

      We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the office to serve our growing global customer base. The team structure has evolved over time and now includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social Media Research support. They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs, consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective partner in scaling our customer support operations.

    • José Manuel Val Merinero
      José Manuel Val Merinero CFO at VR LIFE, SL
      5.0 ★

      Customer Support Review from José Manuel Val Merinero

      We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours. We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.9 4.9 (9)
    5.0 5.0 (1)

  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo is a U.S. call center company offering outsourced customer support, trust and safety, and digital operations to 150+ clients like Google, Meta, and Upwork across gaming, SaaS, fintech, and ecommerce. Teams are assembled in as little as two weeks, with ISO 27001 and HIPAA certifications...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0 ★

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0 ★

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0 ★

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

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    4.8 4.8 (8)
    5.0 5.0 (9)

  • AnswerConnect

    People-powered answering service

    AnswerConnect is a United States call center provider offering 24/7 live answering, virtual receptionist, live chat, appointment scheduling, and inbound call center services with bilingual support, serving legal, healthcare, real estate, ecommerce, and franchise businesses nationwide...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    AnswerConnect Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mosquito Squad
    • Stormguard
    • Crash Hotel
    Data sourced from the agency's DesignRush profile

    AnswerConnect Reviews & Testimonials

    • Natalie Russell
      Natalie Russell Owner at Arkansas Healthcare Insurance
      5.0 ★

      Phone Answering Services Review from Natalie Russell

      Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting. Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes. A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless. Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.

    • Claire Riendeau
      Claire Riendeau Real Estate Specialist at Engel & Völkers Charlotte
      5.0 ★

      Phone Answering Services Review from Claire Riendeau

      Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)

    • Dr. Harris
      Dr. Harris CEO at Kitty Corner Cat Clinic
      5.0 ★

      Phone Answering Services Review from Dr. Harris

      Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.8 4.8 (6)
    4.8 4.8 (280)

  • Blue Valley Marketing

    Expect more from your Contact Center Partner.

    Blue Valley Marketing is a U.S.-based call center company providing inbound and outbound call center services including customer support, lead generation, B2B telemarketing, omnichannel engagement, and market research, serving clients like Microsoft, IBM, Verizon, and Cisco nationwide...

    Top Services:

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Home, Kansas
    Number of Employees
    250 - 499

    Blue Valley Marketing Services

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • Cisco
    • Microsoft
    • Red Hat
    • NVIDIA
    • AWS
    • Salesforce
    • Verizon
    • Endeavor
    Data sourced from the agency's DesignRush profile

    Blue Valley Marketing Reviews & Testimonials

    • Kendra Brassfield
      Kendra Brassfield Chief Executive Officer at NeoLife International
      5.0 ★

      Call Centers Review from Kendra Brassfield

      Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic

    • Anne Marie Lukin
      Anne Marie Lukin Franchise Owner at Planet Fitness
      5.0 ★

      Call Centers Review from Anne Marie Lukin

      They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.

    • Rhonda Mercaldo
      Rhonda Mercaldo Owner/Operator at Jimmy John's
      5.0 ★

      Call Centers Review from Rhonda Mercaldo

      From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.

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    4.7 4.7 (4)
    2.4 2.4 (16)

  • Helpware

    End-to-end CX solutions that delight customers.

    Helpware is a U.S. call center company providing voice support, customer service, technical support, and back-office operations across healthcare, SaaS, and ecommerce, serving clients like Microsoft, Headspace, and DoorDash. The company holds ISO 27001 and HIPAA certifications and offers support in 45...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0 ★

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0 ★

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0 ★

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)
    4.3 4.3 (6)

  • Vserve Ebusiness Solutions

    Verified Verified by the DesignRush team for authenticity and credibility.

    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    Vserve Solution is a call center company serving U.S. businesses with inbound and outbound call center outsourcing, multilingual customer support, live chat, email, and omnichannel solutions across ecommerce, banking, telecom, logistics, and media industries, with 300+ agents and ISO 27001 certification...

    Top Services:

    • Logistics
    • Accounting
    • eCommerce Development
    • BPO
    • Call Centers
    • Show more
    Location
    New York City, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Vserve Ebusiness Solutions Services

    • Logistics
    • Accounting
    • eCommerce Development
    • BPO
    • Call Centers
    • Web Design
    • eCommerce
    • SEO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Traci Miller
    • Marcia Maples
    • Joseph Powell
    Data sourced from the agency's DesignRush profile

    Vserve Ebusiness Solutions Reviews & Testimonials

    • Marie M. Harris Undisclosed at Retail
      5.0 ★

      Customer Support Review from Marie M. Harris

      Although we have been struggling before, after expanding our influence into mountain wear and watches, it became evident that we needed some professional help. We were offering many new products, and making matters worse, we were present in different foreign markets, which mean many competitors to keep an eye on. After some consultations with the Vserve team, we had no doubts that they were the solution we had been looking for. Thanks to their proven MAP enforcement strategies, maintaining our market position is now easier. We always have accurate pricing information at our fingerprints. I must say, we are really impressed with Vserve.

    • Danielle W Undisclosed at Retail
      5.0 ★

      Customer Support Review from Danielle W

      Our company is grateful to have found a collaborative team in Vserve for our Product Information Management. Initially, we were unsure about the quality of product descriptions and their accessibility to our buyers. However, Vserve’s expertise in programming language and business best practices helped us to manage our complete product information and catalog pretty well. The conversion rate excelled our expectations, and our products shot up on Google rankings!

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    4.5 4.5 (2)

  • MiXBS, LLC

    You Create, We Support.

    MiXBS is a call center company serving U.S. businesses with inbound and outbound call center outsourcing, B2B contact center services, ecommerce and insurance support, and customer development, handling up to 16,000 daily interactions across logistics, healthcare, retail, and wellness industries...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Business Consulting
    • BPO
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    MiXBS, LLC Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Business Consulting
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CDEK
    • Buch
    • Ramayoga
    • Imark Tech
    • SovPlym
    • KNOVR
    Data sourced from the agency's DesignRush profile

    MiXBS, LLC Reviews & Testimonials

    • Kevin Swindlehurst
      Kevin Swindlehurst Airline Operations Supervisor at Flightworx Aviation
      5.0 ★

      Customer Support Review from Kevin Swindlehurst

      If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.

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    4.3 4.3 (1)

  • Calling Agency

    B2B Lead Generation | B2B Appointment Setting | Cold Calling Services and More

    CallingAgency books qualified B2B appointments with decision makers for your sales team. We have served more than 2,100+ businesses across 50+ industries in the US, Canada, and Australia...

    Top Services:

    • Call Centers
    • Customer Support
    • Digital Marketing
    Location
    New Castle, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Calling Agency Services

    • Call Centers
    • Customer Support
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Real Estate Industry
    • Transportation & Logistics Industry
    Data sourced from the agency's DesignRush profile
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  • DGC BPO Service

    Top BPO Company USA.

    DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    DGC BPO Service Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BrightPath Solutions
    • TechWave Inc
    • EcoSmart Ventures
    • MarketPulse Strategies
    • VisionLink Enterprises
    • FutureEdge Technologies
    Data sourced from the agency's DesignRush profile
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  • Express Virtual Assistant

    Leading Virtual Assistant Services Provider

    Express Virtual Assistant (EVA) is a globally managed virtual workforce solutions provider that helps businesses streamline operations through structured, performance-driven support systems. Founded in 2004 as a subsidiary of Flatworld Solutions, EVA goes beyond traditional outsourcing by offering a...

    Top Services:

    • BPO
    • Creative Services
    • Graphic Design
    • Logo Design
    • Design Services
    • Show more
    Location
    Princeton, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $8/hr

    Express Virtual Assistant Services

    • BPO
    • Creative Services
    • Graphic Design
    • Logo Design
    • Design Services
    • Product Design
    • Content Marketing
    • eCommerce
    • Video Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Real Estate Industry
    • Software & IT Services Industry
    Data sourced from the agency's DesignRush profile
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  • Influx

    Verified Verified by the DesignRush team for authenticity and credibility.

    Influx.com are the experts in on-brand 24/7 customer support, since 2013..

    Influx is a U.S. call center provider delivering 24/7 outsourced customer support, call center, and technical support services on flexible month-to-month plans, serving 750+ brands across ecommerce, SaaS, fintech, and healthcare since 2013, targeting 95%+ CSAT...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • HR Outsourcing
    • AI Development
    • Show more
    Location
    West Hollywood, California
    Number of Employees
    1000 & Up
    Portfolios Count
    2 Projects Listed

    Influx Services

    • Customer Support
    • Call Centers
    • BPO
    • HR Outsourcing
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Linktree
    • Meshki
    • Casely
    • BearPaw
    • Asana Rebel
    • Classpass
    • QSIC
    • Autopilot
    • Melinda Maria
    • Yazio
    Data sourced from the agency's DesignRush profile
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  • Netsec

    Unlock Your Business Potential with Our IT Mastery!

    At Netsec, a distinguished IT consulting firm, we specialize in the management of intricate networks and security infrastructure, demonstrating our expertise across a diverse range of technologies...

    Top Services:

    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Managed Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000

    Netsec Services

    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Managed Services
    • IoT
    • Software Development
    • Business Consulting
    • Call Centers
    • DevOps Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Colucci Associates
    • Elias Properties
    • RMA Develpment
    Data sourced from the agency's DesignRush profile

    Netsec Reviews & Testimonials

    • Lisa Colucci
      Lisa Colucci Review from Google
      5.0 ★

      Lisa Colucci's Review Sourced from Google

      Excellent service! Hemil is always quick to respond and resolves any issues effectively. Would highly recommend.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    5.0 5.0 (2)

  • ROI CX Solutions

    Total CX and BPO Services.

    Our core value at ROI CX Solutions is delivering tailored call center outsourcing solutions that scale with your business. Impressive outcomes define our legacy in customized scripting, agent training, and seamless onshore-offshore staffing blends—ensuring 24/7 support that drives exceptional customer...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    American Fork, Utah
    Number of Employees
    1000 & Up
    Portfolios Count
    3 Projects Listed

    ROI CX Solutions Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hello Fresh
    • SAMSUNG
    • TSA PRE
    • Panera
    • VISA
    Data sourced from the agency's DesignRush profile

    ROI CX Solutions Reviews & Testimonials

    • Mr. John
      Mr. John Review from Google
      1.0 ★

      Mr. John's Review Sourced from Google

      If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.

    • Valupack Gaming
      Valupack Gaming Review from Google
      1.0 ★

      Valupack Gaming's Review Sourced from Google

      Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.

    • Alece Peterson
      Alece Peterson Review from Google
      1.0 ★

      Alece Peterson's Review Sourced from Google

      I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly. The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.

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    2.9 2.9 (155)

  • Hire Live Support Inc

    We talk, We Listen, We Provide Solutions

    Hire Live Support is a U.S.-based call center company offering phone support, live chat, email support, virtual assistants, and AI-driven BPO services starting at $399/month, alongside back-office, digital marketing, and web development services for startups, SMEs, and enterprises with 10+ years of...

    Top Services:

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Show more
    Location
    Cerritos, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    16 Projects Listed

    Hire Live Support Inc Services

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Goggles4u
    • Savers
    • Hyperanimation
    • Eyeglasses.pk
    Data sourced from the agency's DesignRush profile

    Hire Live Support Inc Reviews & Testimonials

    • Alex Stone
      Alex Stone Review from Google
      5.0 ★

      Alex Stone's Review Sourced from Google

      Partnering with Hire Live Support has been one of the best decisions for Our Company. Over the past two years, they have consistently delivered exceptional service and have handled our operations seamlessly, allowing us to focus on growth without any operational worries. We currently have a team of 13 experienced agents working with us through Hire Live Support across multiple departments, including Customer Support Representatives, Go-High Level Tech Experts, and exceptional Customer Experience Agents. The level of professionalism, dedication, and reliability they bring is truly outstanding. They have ensured smooth day-to-day functioning, provided well-trained resources, and managed our processes with complete accountability. Finding an outsourcing agency as reliable as Hire Live Support is rare. They have been the most dependable and trustworthy partner I’ve worked with, and I continue to be impressed by their commitment to excellence. I highly recommend Hire Live Support to anyone looking for a reliable outsourcing partner.

    • Brit Wilbanks
      Brit Wilbanks Review from Google
      1.0 ★

      Brit Wilbanks's Review Sourced from Google

      Please don't apply to companies open jobs posing as a candidate. The job market is hard enough for people out here, without businesses getting flooded with other businesses slide decks trying to make sales connections. Sincerely, The recruiter who had to look at your stupid slide deck.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    3.0 3.0 (2)

  • 1840 & Company

    The World's Top Talent for Remote Teams!

    1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...

    Top Services:

    • BPO
    • Staff Augmentation
    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Show more
    Location
    Overland Park, Kansas
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $10,000 - $25,000

    1840 & Company Services

    • BPO
    • Staff Augmentation
    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Groupon
    • Isango
    • Instacart
    • HomeLight
    • LearnZillion
    Data sourced from the agency's DesignRush profile

    1840 & Company Reviews & Testimonials

    • carmen noche
      carmen noche Review from Google
      5.0 ★

      carmen noche's Review Sourced from Google

      It was a very productive and swift process. Starting from the interview, to assessments. Everyone was punctual and need not wait for a week or so for updates. They give updates immediately no need for the long wait and suspense. Keep it Up!!

    • lucille Mrrs
      lucille Mrrs Review from Google
      5.0 ★

      lucille Mrrs's Review Sourced from Google

      My experience with 1840 & Company’s recruitment process has been excellent from start to finish. The team was professional, responsive, and supportive throughout every step. Communication was always clear, and I truly appreciated how smooth and organized the process was. I felt valued as a candidate, and I’m very excited to officially join as a Patient Support-CSR. Thank you to the team for making this such a positive experience!

    • Andrea Yáñez
      Andrea Yáñez Review from Google
      5.0 ★

      Andrea Yáñez's Review Sourced from Google

      I had a truly outstanding experience with 1840&Co throughout the entire recruitment process. From the very beginning, their team demonstrated professionalism, clear communication, and genuine care. What stood out most was the consistent follow-up—they kept me informed at every step, making the process feel smooth and well-organized. I always felt supported and valued as a candidate. I’m incredibly happy to share that I’ve been offered a new role, and I couldn’t be more grateful to the 1840&Co team for making it all possible.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.8 4.8 (188)

  • SupportSave

    Scalable, 24/7 Technical Support That Powers Performance, Productivity, and CX

    SupportSave offers inbound and outbound call center services in the US at affordable rates. Our services include on-call support, live chat, order processing, lead generation, telemarketing, etc. Check out pricing packages, which start from just $11 per hour per agent. By partnering with SupportSave as their...

    Top Services:

    • Call Centers
    Location
    Norcross, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000

    SupportSave Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Window Technology
    • Global Seamless
    • I Love My offers
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Boldr

    Outsourcing Done Ethically

    BoldR Impact is a premier sustainability PEO consulting firm committed to driving positive change for businesses and the environment. With an unwavering commitment to excellence, we offer a comprehensive suite of services tailored to diverse industries...

    Top Services:

    • BPO
    • Call Centers
    • IT Services
    Location
    Santa Monica, California
    Number of Employees
    1000 & Up
    Portfolios Count
    2 Projects Listed

    Boldr Services

    • BPO
    • Call Centers
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Meetup
    • UrbanStems
    • Interfolio
    • BibliU
    • Tranzact
    • Brooklinen
    • CNBC
    • Caraway
    • Flaviar
    • Kindred
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (1)

  • TTEC

    Premium Consulting & BPO Solutions

    TTEC combines BPO services design, strategic consulting, technology platforms, and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. They help companies reduce customer effort, enable contact center employees, and continuously optimize business...

    Top Services:

    • Call Centers
    • BPO
    Location
    Austin, Texas
    Number of Employees
    1000 & Up

    TTEC Services

    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Westcon-Comstor
    • Texas Health Benefits Pool
    • SELCO Credit Union
    Data sourced from the agency's DesignRush profile
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  • MindStart Solutions

    Friendly, Savvy, and Smart Outsourced Customer Service

    At the inception of mindStart, we asked ourselves the question “why does customer service outsourcing have such a negative connotation?” We were fed up with lousy experiences and decided to do something about it. At mindStart, our goal is to change the perception of the customer service industry by...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    Location
    Austin, Texas
    Number of Employees
    Under 49

    MindStart Solutions Services

    • Phone Answering Services
    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kapsul
    • Alfred
    • emboldHealth
    Data sourced from the agency's DesignRush profile

    MindStart Solutions Reviews & Testimonials

    • Mark Levorn
      Mark Levorn Review from Google
      5.0 ★

      Mark Levorn's Review Sourced from Google

      If you are looking to outsource your customer experience / customer support, this is the company. Based in Austin, they have a talented, tech-savvy and competent crew.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.4 4.4 (15)

  • Answer Aide

    Telephone Answering & Virtual Assistant Services

    Answer Aide is a company that offers telephone answering services, virtual assistants and call center solutions...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Digital Marketing
    • Show more
    Location
    St. Augustine, Florida
    Number of Employees
    Under 49

    Answer Aide Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • eCommerce
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    Answer Aide Reviews & Testimonials

    • Charito Guinto
      Charito Guinto Review from Google
      5.0 ★

      Charito Guinto's Review Sourced from Google

      David was a breeze to work with. Impeccable communication and has delivered what was promised. We're looking forward to work on more deals with him.

    • Spokanes Finest Lawns
      Spokanes Finest Lawns Review from Google
      5.0 ★

      Spokanes Finest Lawns's Review Sourced from Google

      They do a really good job answering phone calls for my lawn care company. Lots of clients have mentioned how friendly and helpful they are. Highly recommend if you’re looking for an answering service. They work with service auto pilot also.

    • Robert Pickett
      Robert Pickett Review from Google
      5.0 ★

      Robert Pickett's Review Sourced from Google

      Answer Aide has been a very professional alternative to taking our calls and leads when we are tied up in the office. We highly recommend them!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.5 4.5 (8)

  • Callzilla

    Contact & Call Center Outsourcing Support Channels & Audits.

    Callzilla is a full-service outsourced call center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Digital Marketing
    • BPO
    • Show more
    Location
    Miramar, Florida
    Number of Employees
    Under 49

    Callzilla Services

    • Phone Answering Services
    • Call Centers
    • Digital Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Healthcare Industry
    • Software & ITServices Industry
    Data sourced from the agency's DesignRush profile

    Callzilla Reviews & Testimonials

    • alec czartoryski
      alec czartoryski Review from Google
      1.0 ★

      alec czartoryski's Review Sourced from Google

      I have the same experiance as the other review. Sent a unit back and never recieved a replacement. Got ahold of Neal Topf the "CEO". He let me know he would find out what was going on and not sure how it got esclated to him, told me he would give a update good or bad. He has ghosted every single one of my calls. Not sure if thats how you properly run a business but seems like less of a headache to just answer the phone than have me call every single day. Would not recomend dealing with this company what so ever.

    • Mark Joseph
      Mark Joseph Review from Google
      1.0 ★

      Mark Joseph's Review Sourced from Google

      This call center company is a scam. They handle warranties for Black & Decker. I shipped them my broken AC (Still under the 5-year warranty), which they received 2 months ago, and they refuse to ship me the replacement. The Callzilla call center is useless and will lie to you. They have blocked my number & won't respond to emails. I'll never purchase anything Black & Decker again as the "warranty" is a lie and they will take your property and refuse to replace it.

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    1.0 1.0 (2)

  • JMS Elite

    Proven Lead Generation For Complex B2B Sales

    JMS is a leading B2B lead generation firm serving companies that offer complex, often high-ticket solutions, products and services. Our clients rigorously test us against other lead generation firms, and we consistently prove our ability to meet or exceed their objectives. Based on this trust, clients make...

    Top Services:

    • Call Centers
    • Digital Marketing
    Location
    Willoughby, Ohio
    Number of Employees
    Under 49

    JMS Elite Services

    • Call Centers
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Amazon
    • Merge Healthcare
    • Deloitte
    • TheRealReal
    • WhereTo
    • GuideStar
    • Viewpointe
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • Trupp Global

    Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...

    Top Services:

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Trupp Global Services

    • BPO
    • Customer Support
    • Call Centers
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Sector
    • Big Data Company
    • Construction Sector
    Data sourced from the agency's DesignRush profile

    Trupp Global Reviews & Testimonials

    • Jyoti Chakrapani
      Jyoti Chakrapani Review from Google
      1.0 ★

      Jyoti Chakrapani's Review Sourced from Google

      They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...

    • Keerthi Kandra
      Keerthi Kandra Review from Google
      1.0 ★

      Keerthi Kandra's Review Sourced from Google

      Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience

    • Akshay kumar
      Akshay kumar Review from Google
      1.0 ★

      Akshay kumar's Review Sourced from Google

      Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you... company infrastructure is also not good.

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    3.8 3.8 (73)

  • Invensis

    Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-

    Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model...

    Top Services:

    • Call Centers
    • Accounting
    • Logistics
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Lewisville, Texas
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed

    Invensis Services

    • Call Centers
    • Accounting
    • Logistics
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Philips
    • Trend West
    • GRM
    Data sourced from the agency's DesignRush profile

    Invensis Reviews & Testimonials

    • Sundar Kasyap
      Sundar Kasyap Review from Google
      5.0 ★

      Sundar Kasyap's Review Sourced from Google

      Our small clinic in Texas was struggling with billing and insurance claims. Invensis’ Revenue Cycle Management services turned that around quickly. Claims are processed faster, and denials have decreased. They're professional, easy to work with, and understand the U.S. healthcare system inside out.

    • Prem Kumar
      Prem Kumar Review from Google
      5.0 ★

      Prem Kumar's Review Sourced from Google

      We partnered with Invensis Inc for eCommerce support, and it's been a game-changer. Our order processing, returns, and customer service have become faster and more accurate. The team is responsive, US-business savvy, and really understands online retail. Highly recommend for any U.S.-based business looking to streamline operations.

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    5.0 5.0 (2)

  • Five Star Solutions

    We Focus On Customer Service So You Can Focus On Your Business.

    Five Star Solutions is a premier, mid-sized contact center outsourcer dedicated to delivering world-class customer care. By blending boutique-level agility with enterprise-grade capabilities, the company serves as a seamless extension of its clients' brands...

    Top Services:

    • Business Consulting
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Sioux Falls, South Dakota
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $50,000 & Up

    Five Star Solutions Services

    • Business Consulting
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Email and Chat
    • Customer Service Outsourcing
    • Inbound and Outbound Voice Outsourcing
    Data sourced from the agency's DesignRush profile
    Visit Website View Profile

  • SSR Techvision

    World-class outbound solutions in the US

    Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Customer Support
    • Show more
    Location
    Tupelo, Mississippi
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    SSR Techvision Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SaiVa System
    • Deebaco
    • Absolute Health Agents
    Data sourced from the agency's DesignRush profile

    SSR Techvision Reviews & Testimonials

    • Simaran Chaudhary
      Simaran Chaudhary Review from Google
      5.0 ★

      Simaran Chaudhary's Review Sourced from Google

      I had done my internship and best place to learn and grow,I completed my internship in the Sampling Department, where my supervisor's behavior was very polite and respectful best brand and their clothes....

    • kratika singh
      kratika singh Review from Google
      5.0 ★

      kratika singh's Review Sourced from Google

      “Great company for work. Management is so supportive and having friendly environment.” Salary and incentives are generally paid on time, and in many cases are substantial. “On‑time salary and huge incentives are paid to almost everyone here.” Employees value flexible timings, project bonuses, and transport perks like one‑way cab services.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    3.7 3.7 (96)

Call Center Companies by City

Call Center Companies by State

Call Centers Specializations in the US

Popular Services

Hiring Guide: How to Choose a Leading Call Center Company in the US

What can these companies do for business in the US?

They can help businesses manage and field phone communications.

Through a mix of inbound and outbound call answering services, these specialists strengthen customer trust, streamline the overall income of inquiries, and ultimately, improve the brand image.

Considering that over 70% of customers prefer to do business with a company that has a great reputation for quality customer service, organizations keenly employ call center specialists.

Apropos those findings, data also shows that 97% of customers are likely to tell their friends, family, or coworkers about a pleasant customer experience.

How long do companies typically commit to call center providers?

The most common contract length for call center services in the US ranges from 6 to 12 months, which allows enough time to onboard agents, familiarize them with the brand, stabilize outstanding tickets, and evaluate results.

Shorter engagements of 3 to 6 months are commonly used for seasonal support, pilot programs, or temporary coverage during peak demand.

Longer contracts lasting 12 to 36 months are common for enterprise-level programs that require dedicated teams, custom technology integrations, or compliance-heavy operations.

Contract length often depends on service complexity, expected call volume, industry regulations, and whether the provider is supporting a short-term initiative or an ongoing operation.

How can you choose the best call center provider for your business?

Choosing the right call center company in the United States requires aligning your business needs with a vendor’s capabilities across technology, service quality, and long-term performance.

Here are some things to consider when searching for a provider:

  1. Determine service scope
    Define whether you need inbound support, outbound sales, multilingual assistance, or omnichannel coverage.
  2. Seek candidates who can offer good scalability
    Choose providers that can scale agent capacity to support seasonal demand or business growth.
  3. Look into their industry experience
    Look for providers with experience in your industry so they understand customer expectations and regulatory requirements.
  4. Inquire about the technical setup and integrations
    Make sure the shortlisted candidates support phone, live chat, and SMS, can integrate with your CRM, and offer interactive voice response (IVR) tools and reporting dashboards.
  5. Ask about security practices
    Ask the agencies about their data protection practices, compliance standards, and uptime guarantees.
  6. Review performance history
    Validate call center companies’ quality and reliability through case studies, client references, and third-party reviews.

Need help finding a call center across the USA? Visit our Marketplace and send us a project brief. Based on your request, we'll send you five agency suggestions that meet the criteria.

How to find the right company on DesignRush that fits your budget?

We’ve shortlisted call center providers on DesignRush across multiple price points, so you can identify a vendor that's within your budget.

High budget: $50,000+
  • Protel BPO
  • Proten International
  • J TeleMarketing
Low budget: $25,000-$50,000
  • UnboundB2B
  • Servixer
  • Voicentric

Beyond budget, our agency directory allows you to filter agency profiles by location, area of expertise, agency reviews, client types, team size, and hourly rates.

What questions should be asked before hiring a professional call center company?

Before hiring one of these companies in the US, you should ask some of the following questions to make sure the candidate is a good fit for the project:

Relevant Background

  1. How many years have you been in operation?
  2. Do you have any client references from similar industries or sectors?
  3. In what languages can you offer support?

Services and Processes

  1. What type of call center services do you offer (inbound, outbound, customer service, telemarketing)?
  2. What software and tools do you use?
  3. Do you offer 24/7 support?
  4. What key performance indicators (KPIs) do you track?
  5. How is your pricing structured: per call, per minute, or a fixed monthly fee? Are there any setup fees?

Related to Your Project

  1. What type of onboarding can we expect?
  2. How will you ensure minimal downtime when implementing new systems or integrating with our existing processes and systems?
  3. How frequently can we expect reports?
  4. What is the minimum contract duration?
  5. How do you handle terminations or transitions?

 

Why People Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding top call center companies in the USA. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

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Learn more about DesignRush Agency Ranking Methodology. 

Sources

DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:

  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

Frequently Asked Questions About Call Center Companies

What services do these types of companies in US usually offer?

Call centers encompass specialized agencies that manage both incoming and outgoing customer phone calls, often providing customer service, technical support, or sales services. These providers use advanced technologies to route and handle calls efficiently, thus maintaining effective communication between businesses and their clients. 

They typically offer services such as:

  • Inbound customer support: Providers handle incoming calls related to general inquiries, complaints, billing questions, and service issues
  • Technical and help desk support: Agents assist customers with troubleshooting products, resolving service disruptions, and escalating complex problems
  • Outbound calling services: These include sales outreach, follow-ups, customer surveys, reminders, and customer retention calls
  • Order management and account support: Providers help process orders, manage returns, update customer information, and assist with payments
  • Multichannel support: Many providers engage customers through phone, email, live chat, SMS, and social media messaging
  • Appointment scheduling and lead qualification: Some providers manage bookings and screen inquiries before routing them internally

In the US, over 50% of companies outsource at least part of their customer service operations.

On the other hand, outsourced centers report agent utilization rates of approximately 85-90%, compared to 65-70% for in-house teams, which supports higher operational efficiency.

How much does it cost to hire these services in the United States?

Industry pricing benchmarks show that standard inbound customer support is commonly priced between $20 and $30 per hour for US-based agents, depending on coverage hours and agent experience. Pricing for call center firms in the United States is typically based on usage, call volume, and service complexity rather than a single flat rate.

More specialized services, such as advanced technical support or compliance-driven call handling, often cost more and typically range from $30 to $50 per hour due to higher training and skill requirements.

In addition to service fees, technology costs can significantly affect total pricing.

Call center software alone can cost around $75 per agent per month, and this figure does not include staffing, call handling, or operational services.

What additional costs should businesses expect beyond base pricing?

Many providers in the United States charge setup or onboarding fees for agent training, system integration, and quality assurance work, which may not be included in the hourly quote.

Technology and software can add separate expenses, such as customer relationship management (CRM) tools, call routing systems, or analytics platforms.

Infrastructure and operational overhead, including telecommunications, hardware, and office costs, also contribute to total expenses for US-based programs.

Finally, specialized services such as after-hours support, multilingual support, or advanced reporting often come with premium charges.

How long does it usually take to set up and begin with the services?

Launching a call center program in the United States typically takes anywhere from a few weeks to several months.

Small or virtual call center programs in the US can often launch within a few weeks, as setup usually involves selecting software, hiring agents, and completing training without physical infrastructure.

Larger on-site or traditional call centers typically require 3 to 6 months to launch due to facility setup, telephony, and hardware installation, large-scale hiring, and compliance requirements.

In general, the team size, service complexity, technology requirements, and whether the operation is virtual or on-site are the primary factors that determine how quickly a call center program can go live in the US. 

What types of businesses typically work with call center companies in the USA?

Many businesses rely on these companies to handle customer service and support, particularly when call volumes are high or 24/7 availability is required. Common industries include:

  • Telecommunications: Handles massive customer inquiries about plans, outages, billing, and tech issues that benefit from dedicated phone support
  • Healthcare: Needs structured patient communication for scheduling, billing, follow-ups, and after-hours assistance
  • Financial services and insurance: Requires careful call handling for claims, account questions, fraud alerts, and compliance issues
  • Retail and eCommerce: Manages order help, returns, delivery questions, and loyalty support that phone reps often resolve faster
  • Technology and SaaS: Uses live agents for onboarding, troubleshooting, and complex product explanations where self-service falls short
  • Travel, real estate, legal, and home services: Frequently convert incoming inquiries into bookings or leads, making missed calls costly

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