Explore top outsourced customer support companies in Texas that have partnered with leading companies, like Shell and Spotify. DesignRush connects you with over 40,000 vetted agencies and facilitates over 100,000 client-agency matches each month. Compare providers by industry expertise, client type, budget, reviews, team size, and portfolio.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
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World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Top Services:
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
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Location
Houston, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements...
Top Services:
Customer Support
Call Centers
Phone Answering Services
Location
Spring, Texas
Number of Employees
Under 49
Portfolios Count
5 Projects Listed
Westpark Communications Services
Customer Support
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Consumer Product Distributor (E-commerce)
Plumbing Company
National Home Builder
Real-Estate Management Company
Major Hospital
Capital Goods Manufacturer
Manufacturer – Independent Living Aids
Residential & Commercial Retail Energy Provider
Data sourced from the agency's DesignRush profile
Westpark Communications Reviews & Testimonials
Anonymous Undisclosed at Worldwide Logistics
5.0★
Customer Support Review from Anonymous
Westpark Communications really does have ‘All the right answers.’ Our customers receive the same courteous service from Westpark that we do when we have a question or request for them. I’m pleased with our decision to switch to Westpark Communications.
Anonymous Undisclosed at HVAC
5.0★
Customer Support Review from Anonymous
We have been very impressed with Westpark Communications from day one. Our previous answering service closed its doors with no notice and we found ourselves looking to get operations back up and running smoothly. Several calls to companies found us waiting for a return call, except for Westpark Communications! They called us back within a few hours and had a plan in play by day two and by day 5 we were up and running smoothly with no issues. We are very happy with their response to any questions that arise, any updates we need, and the staff is awesome. They are always sending email or phone calls to make sure we are satisfied and that they are meeting our needs. The voice messages are promptly delivered to our mail box for us to review at any time of the day. Love this option because it is like talking directly to the customer. The emergency calls are immediately dispatched to the technician on call. If the technician does not respond after two attempts, it immediately goes to Climate-Tech’s management for direct action so customers are not held up. When we have changes to the on-call schedule, I just make a phone call or send an email and their response is immediate. We even get a confirmation that it was completed. Complete confidence that our requests are being met. Price wise they are very reasonable and they were willing to work within our price range. Westpark Communications has so much more to offer and as our company grows we know that they will meet our needs. Thank you, Westpark Communications, we consider you part of our family!
Anonymous Undisclosed at Undisclosed
5.0★
Customer Support Review from Anonymous
We recently started working with Westpark Communications after completing an acquisition of another company and finding they were already using them (we previously relied on an after-hours voicemail which often delayed our response time). We expanded the service to both of our locations and have been more than pleased at how well they handle our calls. The employees are professional and courteous, and any changes we need to make (such as to accommodate holidays, short days, etc.) are easy to communicate and have been handled. Our calls are fielded with the necessary details and dispatched promptly, and it allows us to better respond and address our customers’ needs in after-hours situations. I highly recommend Westpark Communications for your business answering service needs!
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model...
Top Services:
Call Centers
Accounting
Logistics
Phone Answering Services
Customer Support
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Location
Lewisville, Texas
Number of Employees
1000 & Up
Portfolios Count
4 Projects Listed
Invensis Services
Call Centers
Accounting
Logistics
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Philips
Trend West
GRM
Data sourced from the agency's DesignRush profile
Invensis Reviews & Testimonials
Sundar Kasyap Review from Google
5.0★
Sundar Kasyap's Review Sourced from Google
Our small clinic in Texas was struggling with billing and insurance claims. Invensis’ Revenue Cycle Management services turned that around quickly. Claims are processed faster, and denials have decreased. They're professional, easy to work with, and understand the U.S. healthcare system inside out.
Prem Kumar Review from Google
5.0★
Prem Kumar's Review Sourced from Google
We partnered with Invensis Inc for eCommerce support, and it's been a game-changer. Our order processing, returns, and customer service have become faster and more accurate. The team is responsive, US-business savvy, and really understands online retail. Highly recommend for any U.S.-based business looking to streamline operations.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...
Top Services:
BPO
Call Centers
Customer Support
Business Consulting
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Location
Nacogdoches, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$45/hr
Minimal Budget
$10,000 - $25,000
Etech Services
BPO
Call Centers
Customer Support
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fintech Industry
Retail Industry
Hospitality Industry
Data sourced from the agency's DesignRush profile
Etech Reviews & Testimonials
Haley E C Review from Google
1.0★
Haley E C's Review Sourced from Google
If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.
Charles Symmonds Review from Google
1.0★
Charles Symmonds's Review Sourced from Google
This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome.This is not the sign of a reputable company you should consider partnering with.
rahil jain Review from Google
1.0★
rahil jain's Review Sourced from Google
Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Secure, Reliable Expertise, & Responsive IT Solutions
Xvand Technology delivers secure, reliable information technology (IT) solutions to small and midsize businesses in Houston, Texas. Offering managed IT services, cybersecurity, and cloud solutions, the agency ensures technology works seamlessly to protect and optimize business operations. With a team of...
Top Services:
IT Services
Managed Services
Customer Support
Cybersecurity
Cloud Consulting
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Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$149/hr
Minimal Budget
$1,000 - $10,000
Xvand Technology Services
IT Services
Managed Services
Customer Support
Cybersecurity
Cloud Consulting
IT Compliance Solution
eCommerce Development
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Moody Rambin
ones Swanson Huddell & Garrison, LLC
HVJ Associates
Data sourced from the agency's DesignRush profile
Xvand Technology Reviews & Testimonials
Patsy Lindamood Review from Google
5.0★
Patsy Lindamood's Review Sourced from Google
Our firm switched to Xvand in mid-2025 after realizing our growing information security and network needs had outpaced our former MSP. Xvand immediately stood out for their expertise, depth of staff, and strong commitment to cybersecurity. They partnered with us to redesign our network, support our entire workstation fleet, and manage our many third party integrations.Since onboarding, Xvand has become a trusted and responsive IT partner. Their team is professional, knowledgeable, and genuinely invested in understanding how we run our business—not just our technology. Our staff consistently praise their fast, effective support, and I rely on their skilled team for more complex IT projects.With Xvand, I’m confident our clients’ information is protected, and our systems are continuously improving. They take care of the day-to-day challenges so I can focus on strategic initiatives that move our business forward.
Tiffany Canales Review from Google
5.0★
Tiffany Canales's Review Sourced from Google
We have been working with Xvand for many years, and they have consistently been a reliable partner for our IT needs. Their team has always met our expectations in terms of uptime and security. It's a relief to have a dependable group managing our infrastructure, allowing us to concentrate on our daily operations.
Christina Hutchinson Review from Google
5.0★
Christina Hutchinson's Review Sourced from Google
I can't say enough good things about Xvand. Their team is responsive, knowledgeable, and committed to solving IT support and service issues quickly and efficiently. Both their Help Desk and Projects teams are easy to work with and take care of clients with professionalism, kindness, and dedication. What sets them apart are their people and their commitment to serving their clients with integrity and excellence. I'd recommend them to anyone looking for support with their ongoing IT needs, projects or to outsource IT operations.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
AmityCare empowers healthcare organizations to operate with greater alignment, accuracy, and efficiency through specialized support services. With a strong focus on medical billing, accounts receivable (AR) management, and customer service, the company ensures streamlined operations that enhance financial...
Top Services:
Business Consulting
BPO
Call Centers
Customer Support
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Location
Allen, Texas
Number of Employees
50 - 99
AmityCare Medical Solutions Services
Business Consulting
BPO
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Platonics provides cost-effective medical staffing solutions with HIPAA-trained remote staff. Build your ideal team and save up to 75% on staffing costs...
Top Services:
Call Centers
BPO
IT Compliance Solution
Transcription Services
Phone Answering Services
Show more
Location
Houston, Texas
Number of Employees
Under 49
Average Hourly Rate
$5/hr
Minimal Budget
Under $1,000
Platonics LLC Services
Call Centers
BPO
IT Compliance Solution
Transcription Services
Phone Answering Services
Customer Support
IT Services
HR Outsourcing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Health Care Industry
Software & IT Services Industry
HR Industry
Data sourced from the agency's DesignRush profile
Platonics LLC Reviews & Testimonials
Ariana S Review from Google
5.0★
Ariana S's Review Sourced from Google
I've had a great experience working with Platonics for staffing support. Their team is super friendly and easy to work with. They took time to understand what I needed before recommending candidates. It all felt smooth and much less stressful than typical hiring. The staff they provided were professional and easy to integrate, and I felt like my opinions were really heard. I'd definitely recommend them for reliable remote staffing support.
Ron Shahaf Review from Google
5.0★
Ron Shahaf's Review Sourced from Google
Aly has been amazing to work with, professional, responsive, and extremely supportive throughout the process. Thank you Platonics for being the bridge between us and the Philippines. Great experience overall.
Jessica April Santos Review from Google
5.0★
Jessica April Santos's Review Sourced from Google
We worked with Platonics Solutions for operational and staffing support, and the experience has been consistently smooth and reliable. Their team helped us with recruitment, HR coordination, payroll, and admin tasks, which significantly reduced our internal workload.What I appreciate most is how they take time to understand the role requirements and company culture before recommending candidates. The profiles they provide are well-screened, which saves time and leads to better hiring decisions. Communication is clear, timelines are respected, and they stay responsive throughout the process.For companies that need dependable remote staff and structured operational support, Platonics Solutions is a practical partner. They make scaling easier without the usual administrative burden, and their professionalism shows in every step of the engagement.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
4.8
4.8
Proposals