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Explore top phone answering services that provide professional, 24/7 call handling, appointment scheduling, and customer support to help businesses enhance responsiveness and improve client satisfaction. Check out leading US-based phone answering services that specialize in delivering reliable, personalized support tailored to domestic markets.

We Have Researched the Best Telephone Answering Service Companies For You

16 Companies - Rankings updated: September 05, 2026

DesignRush assesses agencies using expertise standards and verified client experiences to help you make better decisions. Certain agencies have paid placements.

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  • Internet Nerdz

    Trusted Advisors, VARs, Managed IT & Technology Broker Services.

    Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...

    Top Services:

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Pensacola, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Internet Nerdz Services

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • IoT
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Clearspan Communications
    • Cynergy HiTech
    • Innisfree Hotels
    • Tandy Leather
    • Higgenbotham Insurance Agency
    • Northland Development
    • Prominence Hospitality
    • Fora Financial
    • Entouch Controls
    • Nexxiot Inc.
    Data sourced from the agency's DesignRush profile

    Internet Nerdz Reviews & Testimonials

    • Scott Berg
      Scott Berg VP of Operations at Sigma Funding Group
      5.0 ★

      IT Services Review from Scott Berg

      If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!

    • Shaun Green
      Shaun Green Review from Google
      5.0 ★

      Shaun Green's Review Sourced from Google

      Internet Nerdz has been a game-changer for my business. Their team is responsive, knowledgeable, and genuinely committed to helping their clients succeed. They made everything simple and stress-free, from setup to ongoing support. Highly recommend for anyone looking for reliable and expert service!

    • Angelica Cervantes
      Angelica Cervantes Review from Google
      5.0 ★

      Angelica Cervantes's Review Sourced from Google

      In an increasingly digital world, partnering with Internet Nerdz Inc is a strategic move towards achieving your business goals. With their unparalleled expertise, dedication to excellence, and commitment to customer satisfaction, they are truly the gateway to digital success. Whether you're a startup, a small business, or a multinational corporation, Internet Nerdz Inc has the tools and the talent to propel your brand to new heights.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.3 4.3 (1)
    4.3 4.3 (11)

  • Raya Contact Center

    FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed

    Raya Contact Center Services

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • IT Services
    • Big Data Analytics
    • IT Compliance Solution
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IAOP
    • Ryan Strategic Advisory
    • GCXA21
    Data sourced from the agency's DesignRush profile

    Raya Contact Center Reviews & Testimonials

    • Peter Ryan
      Peter Ryan Owner at Ryan strategic advisory
      5.0 ★

      Phone Answering Services Review from Peter Ryan

      With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.

    • David Rickard
      David Rickard Vice President at Everest Group
      5.0 ★

      Call Centers Review from David Rickard

      Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.

    • Debi Hamill
      Debi Hamill CEO at IAOP
      5.0 ★

      Call Centers Review from Debi Hamill

      A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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    4.6 4.6 (3)

  • Networkcherry IT Solutions

    Sweet IT solutions for a connected world!

    Professional and reliable IT services with excellent local support. We offer VOIP business phone systems, Call center phone system, managed IT services, IT support, IT outsourcing, managed Wi-Fi, IT consulting, and more...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Business Consulting
    • Managed Services
    • Show more
    Location
    Richmond Hill, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr

    Networkcherry IT Solutions Services

    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Business Consulting
    • Managed Services
    • Cloud Consulting
    • IT Services
    • Cybersecurity
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • FR Jordan & Associates
    • Tutoring Academy Richmond Hill
    • Yorkgate Travel
    • FCB Health Network
    • RT Tax Management
    • Korean Catholic Church Credit Union
    • Ability Concepts
    • Today Employment
    • Club Alpha
    • MHM Construction
    Data sourced from the agency's DesignRush profile

    Networkcherry IT Solutions Reviews & Testimonials

    • Jason Uhelak
      Jason Uhelak Review from Google
      5.0 ★

      Jason Uhelak's Review Sourced from Google

      We are a small medical response and medical transfer service based in the Niagara region. By complete fluke or in this case luck we found Networkcherry. we were looking to find a replacement provider as the one we had spent more time down not working and overcharged us. When Alan made contact with us we could tell right away he was up front and had the solutions to our problem. Alan has set us up with an amazing system that offered way more then the previous provider did and at half the cost. Alan talked us through the entire proses and provided support same day for all our questions and concerns. As a medical service provider communication is key and having a system that can stand up and be cost effective is key and Networkcherry has defiantly surpassed our expectations. In short if your a small business or large, we would defiantly recommend the team at Networkcherry. Tanks again to Alan and his team for every thing you have done for us.

    • Roncesvalles Animal Hospital
      Roncesvalles Animal Hospital Review from Google
      5.0 ★

      Roncesvalles Animal Hospital's Review Sourced from Google

      We had an old not user friendly VOip system, did a little research and found this company, from the get go, very transparent, helpful and honest, 100% recommended, the system super easy to use too

    • Feride Resit
      Feride Resit Review from Google
      5.0 ★

      Feride Resit's Review Sourced from Google

      They offer very high quality and reliable services. Working with such a company is a pleasure. This company always solve all problems quickly. Thank you Networkcherry🤗

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    5.0 5.0 (8)

  • Televator Solutions Private Limited

    Elevating Business Operations Efficiently

    Televator Solutions Private Limited is a business process outsourcing (BPO) company providing scalable operational support to businesses in India and international markets. The company offers customer support, lead generation, appointment setting, virtual assistance, back-office operations, data processing...

    Top Services:

    • Web Design
    • Web Development
    • WordPress Website Design
    • CRM Consulting
    • Big Data Analytics
    • Show more
    Location
    Nagpur, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr

    Televator Solutions Private Limited Services

    • Web Design
    • Web Development
    • WordPress Website Design
    • CRM Consulting
    • Big Data Analytics
    • IT Services
    • BPO
    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Urfa Marbles
    • Anova Enterprises
    • Star Events
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (1)

  • Airova

    Powering The Future Of Business

    Airova is a global AI automation and CRM agency helping businesses streamline operations, boost client engagement, and scale revenue through smart automation. From AI voice agents and chatbots to CRM systems and lead management, we empower companies to run faster, smarter, and more profitably. Our mission:...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • AI Development
    Location
    Markham, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $55/hr
    Minimal Budget
    $1,000 - $10,000

    Airova Services

    • Call Centers
    • Phone Answering Services
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SharpTax
    • Sage Notary
    • Atlas Insurance
    • Quick Flo Financial
    • Pro Pips
    • White Stone Capital
    • SwyftPay
    Data sourced from the agency's DesignRush profile
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  • Cognexa AI

    Empower Your Business With AI Solutions

    Cognexa is an AI automation agency helping businesses work smarter through intelligent workflows, AI powered agents, and cutting-edge web solutions. From voice and WhatsApp AI agents to custom CRMs, lead generation, and social media automation we build the systems that let your business run itself...

    Top Services:

    • AI Development
    • Software Development
    • Phone Answering Services
    • Web Development
    • Social Media Marketing
    • Show more
    Location
    Centurion, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Cognexa AI Services

    • AI Development
    • Software Development
    • Phone Answering Services
    • Web Development
    • Social Media Marketing
    • Mobile App Development
    • Business Consulting
    • Advertising
    • Digital Marketing
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Nike
    • Prada
    • Jeep
    • Mercedes
    • Porsche
    • Burger King
    • KFC
    • Klook
    • Maestro
    • Woolworths
    Data sourced from the agency's DesignRush profile
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    4.0 4.0 (4)

  • Magellan Solutions USA

    Empowering Growth with Expert Contact Center & Digital Solutions Tailored to Your Needs

    Magellan Solutions USA delivers expert contact center and digital marketing services tailored to your business needs. From inbound and outbound support to live chat, telemarketing, and SEO, we help businesses enhance customer engagement and drive growth. As a small, minority-owned business with diverse...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    • Show more
    Location
    Melbourne FL, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $29/hr
    Minimal Budget
    Under $1,000

    Magellan Solutions USA Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • US Department of Veterans Affairs
    • US Department of Treasury
    • North Texas Tolling Authority
    • San Francisco Municipal Transportation Agency
    • Service One of Brevard
    • TMS Insurance Brokerage
    Data sourced from the agency's DesignRush profile

    Magellan Solutions USA Reviews & Testimonials

    • Alex Lavarsse
      Alex Lavarsse Review from Google
      5.0 ★

      Alex Lavarsse's Review Sourced from Google

      super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars

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    5.0 5.0 (1)

  • ContactWorks

    Flexible. Scalable. Exceptional

    ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...

    Top Services:

    • Customer Support
    • Managed Services
    • IT Services
    • BPO
    • Call Centers
    • Show more
    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $1,000 - $10,000

    ContactWorks Services

    • Customer Support
    • Managed Services
    • IT Services
    • BPO
    • Call Centers
    • Phone Answering Services
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Internet provider
    • Healthcare
    • Transportation
    Data sourced from the agency's DesignRush profile

    ContactWorks Reviews & Testimonials

    • Jeff B
      Jeff B Review from Google
      5.0 ★

      Jeff B's Review Sourced from Google

      The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.

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    4.8 4.8 (5)

  • CallTel Communications Limited

    Africa's No.1 Telephone Answering Service Firm.

    CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • BPO
    • Show more
    Location
    Lagos, Nigeria
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr

    CallTel Communications Limited Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Gold Alliance Capital Inc.
    • Walden Properties LLC
    • MeadowHall Group
    • Standard Bearers School
    • Global International College
    • Cilog Systems
    • Lauretta Largley Company
    • APC
    • Santa Lucia Private School
    Data sourced from the agency's DesignRush profile

    CallTel Communications Limited Reviews & Testimonials

    • Lauretta Langley
      Lauretta Langley Review from Google
      5.0 ★

      Lauretta Langley's Review Sourced from Google

      Partnering with CallTel helps you to keep focus on the big things while they help you take care of the little important things that matter to your business.

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    3.7 3.7 (3)

  • IdeasUnlimited

    Global Support Redefined!

    IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    IdeasUnlimited Services

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Transcription Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BabeBox
    • PatPat
    • Sapphire
    • Messenio
    • Stevens Realty
    • Justin TV (now known as Twitch TV)
    Data sourced from the agency's DesignRush profile

    IdeasUnlimited Reviews & Testimonials

    • Kimberly Weber President and Founder at Iowa Home Care
      5.0 ★

      BPO Review from Kimberly Weber

      We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

    • Miriam Woodward
      Miriam Woodward Founder President and CEO at De Dios Consulting
      5.0 ★

      BPO Review from Miriam Woodward

      IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

    • Jeffrey Bill
      Jeffrey Bill Founder & CEO at Sunrise Treatment Center
      5.0 ★

      Medical Review from Jeffrey Bill

      Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

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    5.0 5.0 (68)
    4.6 4.6 (11)

  • Simply Contact

    Support Operations Partner for High-Stakes Industries

    Simply Contact designs and runs customer support operations for complex, high-expectation industries. We pair trained European teams with AI embedded into workflowsreal-time translation, voicebots, QA automationto cut costs, improve resolution speed, and scale without losing quality...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Warsaw, Poland
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Portfolios Count
    5 Projects Listed

    Simply Contact Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Wizz Air
    • Bolt
    • METRO Cash&Carry
    • Yves Rocher
    • Ditto Music
    • Airportr
    • Office of the President of Ukraine
    • Cabinet of Ministers of Ukraine
    • Fareportal
    • Token.io
    Data sourced from the agency's DesignRush profile

    Simply Contact Reviews & Testimonials

    • Oleksii Shapran
      Oleksii Shapran CEO at DrivEd
      5.0 ★

      Customer Support Review from Oleksii Shapran

      We turned to Simply Contact to enhance support for our SaaS product users, and the cooperation fully met our expectations. The team quickly connected to our processes, took over the processing of incoming requests via email and the contact form on our website, and provided a high level of service. I would especially like to note the clear organization, attentive attitude to detail, and ability to adapt to our requirements. Support was provided in several languages, and all requests were processed promptly, within the stated SLA.

    • Ewa Danecka
      Ewa Danecka Head of Customer Experience at Wizz
      5.0 ★

      Customer Support Review from Ewa Danecka

      We have chosen Simply Contact for their expertise and experience in the travel & airline industry. Now Simply Contact provides multichannel support for our customers in multiple languages. Our cooperation gives us a reliable foundation for further scaling of our customer service activities. We do recommend Simply Contact as a well-qualified and responsible partner.

    • Ольга Тушинська
      Ольга Тушинська Review from Google
      5.0 ★

      Ольга Тушинська's Review Sourced from Google

      I have been working at Simply Contact for just over a year, came with zero experience in this field, and have tried different projects and roles. If you are motivated and ready to give your best, you can get promoted. If you are satisfied with your place, you can focus on strengthening your skills, like through corporate English lessons. But above all, having worked with a ton of Simply Contact's employees, I can tell for sure that the best thing is a friendly and open environment. The management is supportive and really takes our feedback into account, and our HR team always comes up with creative activities to build up our corporate spirit.

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    4.5 4.5 (2)
    4.1 4.1 (53)

  • ITAdOn IT Solutions

    When you succeed, we succeed!

    IT Advisors Online (ITAdOn) is a growing team of technology experts who are passionate about helping companies like yours boost their effectiveness. Join ITAdOn today and grow your business. When you succeed, we succeed!...

    Top Services:

    • IT Services
    • Managed Services
    • HR Outsourcing
    • UI/UX Design
    • IT Compliance Solution
    • Show more
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    ITAdOn IT Solutions Services

    • IT Services
    • Managed Services
    • HR Outsourcing
    • UI/UX Design
    • IT Compliance Solution
    • Cybersecurity
    • Cloud Consulting
    • Phone Answering Services
    • Staff Augmentation
    • CRM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Staffing Industry
    • Standard Technology
    Data sourced from the agency's DesignRush profile

    ITAdOn IT Solutions Reviews & Testimonials

    • Riel
      Riel Review from Google
      5.0 ★

      Riel's Review Sourced from Google

      I've had my ups and downs hiring various IT professionals to assist in our tech operations. A trusted friend recommended this firm, and since then, I haven't looked back. Dealing with ITAdOn has been delightful; they have been our most reliable partner so far, and no provider I've ever hired has come close in terms of responsiveness, accountability, and professionalism. I've achieved great results with them, receiving fantastic IT support and meeting our recruiting needs. Huge thanks to the ITAdOn team for helping us scale our business.

    • Donald Romeo
      Donald Romeo Review from Google
      5.0 ★

      Donald Romeo's Review Sourced from Google

      I have been very satisfied with the IT Support we have received from ITAdOn. ITAdOn has helped us build a secure IT infrastructure that gives us peace of mind (especially where there are a lot of cybersecurity and ransomware risks nowadays). Every staff member is very competent, responsive, and easy to work with. They treat us like their own and do whatever it takes to properly get the job done. The team members at ITAdOn are truly the professionals you want on your team helping you out when your technology snags an issue. Knowing I can rely on them, they are our go-to IT support company here in Philadelphia! I highly recommend them.

    • Cameron Anchondo
      Cameron Anchondo Review from Google
      5.0 ★

      Cameron Anchondo's Review Sourced from Google

      ITAdOn has been managing our IT infrastructure for the last few months and we couldn’t be happier. The technical support team is very responsive and extremely knowledgeable. I feel great that our network, server, and our workstations are up to date and running smoothly. They recently upgraded our workstations to Windows 11 which was effortless on our end and everything is working seamlessly. Very happy with their service.

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    5.0 5.0 (54)

  • Call Serv Limited

    Taking ownership of every call and providing a quality experience the first time, every time.

    As a CCaaS our range of call center services includes customer care, telesurveys, customer contact, marketing services, web chats, email responses, technical support and work desk, customer insights, and data analysis. As a business process outsourcing provider in Trinidad and Tobago, we are committed to...

    Top Services:

    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Chaguanas, Trinidad and Tobago
    Number of Employees
    100 - 249
    Average Hourly Rate
    $9/hr

    Call Serv Limited Services

    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Brandstar
    • Telecommunications Services of Trinidad and Tobago
    • JMMB Bank
    • Unicomer Courts
    • Liberty Global
    • Flow
    • Total Benefits Specialists Limited Network
    • Rhand Credit Union
    • Massy Machinery
    • G4S Security
    Data sourced from the agency's DesignRush profile
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  • Instant Solution

    Effortlessly Accurate, Every Time

    Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Instant Solution Services

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Translation Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
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    5.0 5.0 (6)

  • AssistRing

    No More Missed Business Calls

    Assistring LLC is a customer-focused BPO partner that helps businesses scale through reliable, high-quality customer support and operational services. We combine skilled teams, efficient processes, and flexible delivery models to provide exceptional value, seamless customer experiences, and consistent...

    Top Services:

    • Call Centers
    • Email Marketing
    • Digital Marketing
    • BPO
    • IT Services
    • Show more
    Location
    Stratham, New Hampshire
    Number of Employees
    100 - 249
    Average Hourly Rate
    $7/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    10 Projects Listed

    AssistRing Services

    • Call Centers
    • Email Marketing
    • Digital Marketing
    • BPO
    • IT Services
    • Customer Support
    • Translation Services
    • HR Outsourcing
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Royal Nawaab Pyramid
    • Amazewholesale LLC
    • Techahoi LLC
    Data sourced from the agency's DesignRush profile
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  • TechSpeed

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Top Services:

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0 ★

      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0 ★

      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0 ★

      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
    Visit Website View Profile
    4.9 4.9 (12)
    3.5 3.5 (11)

Phone Answering Services Specializations

Services Related to Phone Answering Services

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Why People Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding phone answering services. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

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  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

Phone Answering Services FAQs

What are phone answering services?

Phone answering services are third-party companies that handle incoming calls for businesses. Instead of letting calls go to voicemail or pulling staff away from their work, these services provide trained professionals who answer on behalf of the business, take messages, transfer calls, or provide basic information. 

How do professional answering services help businesses improve customer communication?

Professional answering services improve customer communication by making sure every call is answered quickly and professionally. This reduces wait times, prevents missed opportunities, and ensures customers always reach a real person instead of voicemail. For many businesses, this consistency builds trust and improves overall customer satisfaction.

Which types of businesses benefit most from using phone answering services?

Businesses that benefit the most from using phone answering services include: 

  • Small businesses and startups gain professional call handling without hiring full-time staff 
  • Medical, legal, and service providers ensure clients always reach someone for urgent or time-sensitive needs 
  • E-commerce and customer support teams manage high call volumes and improve response times 

What are the top-rated phone answering service providers on DesignRush in 2025?

The top-rated phone answering service providers on DesignRush in 2025 are: 

  1. AnswerConnect  
  2. Hugo 
  3. Moneypenny USA 
  4. Endicott  
  5. Face For Business  
  6. Nexa  
  7. Answering Service Care, LLC 
  8. AnswerFirst Communications 
  9. Smith.ai  
  10. Westpark Communications  

What core and specialized services do phone answering companies provide?

Core services phone answering companies provide include: 

  • Live call answering 
  • Message taking and forwarding 
  • Call transfers and routing 
  • Appointment scheduling 
  • Basic customer support and FAQs 

Specialized services: 

  • Order processing and payment handling 
  • Bilingual or multilingual support 
  • After-hours and 24/7 coverage 
  • Industry-specific scripts (e.g., medical intake, legal intake) 
  • CRM and software integrations for seamless data management 

How much do phone answering services cost in 2025?

In 2025, phone answering services typically cost between $0.80 and $1.17 per minute, which equals about $20 to $45 per hour. Pricing depends on how calls are billed; some providers charge by the minute, some charge a flat fee per call, and others use a monthly subscription that includes a set number of minutes with extra charges for overages. 

The final price also varies by factors like call volume, call duration, transfers, and how providers handle wrong numbers or spam calls. 

How quickly can a business see improvements after adopting phone answering services?

Most businesses see improvements almost immediately after adopting a phone answering service. Calls stop going to voicemail, customers reach a live person faster, and staff get clear, timely messages. This shift alone can raise customer satisfaction from day one. 

Over a few weeks, the benefits compound: fewer missed leads, smoother appointment scheduling, and better responsiveness to urgent issues. For companies with high call volumes, the difference in efficiency and professionalism is often visible within the first month. 

What should you look for when choosing a phone answering service provider?

When choosing a phone answering service provider, look for: 

  • 24/7 availability and quick response times 
  • Professional, well-trained agents who represent your brand 
  • Transparent pricing and clear call reporting 
  • Flexible plans that match your call volume and budget 
  • Extra features like bilingual support, CRM integration, or industry-specific scripts 
  • Strong reviews and proven track record with businesses like yours 

What red flags suggest a phone answering service may not be reliable?

Red flags that suggest a phone answering service may not be reliable are: 

  • Long hold times or frequent missed calls during testing 
  • Vague or hidden pricing without clear breakdowns 
  • Poor communication or unprofessional behavior from agents 
  • Lack of transparency in call reports or performance data 
  • No references, reviews, or proven track record 
  • Limited availability, such as no after-hours or weekend coverage

What key questions should you ask before hiring a phone answering company?

Key questions you should ask before hiring a phone answering company include: 

  • What pricing model do you use (per minute, per call, or monthly)? 
  • How do you handle after-hours, weekends, and holidays? 
  • Can your agents follow customized scripts for my industry? 
  • Do you offer bilingual or multilingual support? 
  • Which CRMs or tools can you integrate with? 
  • How do you report on call activity and service performance? 

How do professional answering services differ from in-house receptionists or call software?

An in-house receptionist works only during business hours and requires a salary, benefits, and training. Software solutions, while cheaper, usually rely on automated menus or voicemail, which can frustrate customers looking for a real person. 

Answering services combine the best of both: live human support without the overhead of full-time staff. They provide 24/7 coverage, industry-specific scripts, and multilingual options, which most small teams can’t manage alone. Unlike software, they add empathy and judgment to calls, and unlike a single receptionist, they scale with call volume.

Which tools, CRM integrations, and multilingual features do top phone answering services use?

Top phone answering services use: 

  • Tools: IVR systems, call recording, analytics dashboards, VoIP/softphones, helpdesk ticketing 
  • CRMs: Salesforce, HubSpot, Zoho, Microsoft Dynamics 
  • Multilingual: Bilingual agents, multilingual call scripts, real-time language support 

 

 

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared his perspective on what qualifications to look for when hiring a customer support partner. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups. 

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