Our directory features the top BPO companies in the USA, evaluated using five ranking criteria, 12 expert reviewers, and 263+ verified client reviews, giving you a reliable way to choose the best BPO provider.

Select the Best BPO Company in the USA

485 Companies - Rankings updated: September 07, 2026

DesignRush evaluates the BPO companies listed based on expertise, credentials, and client satisfaction ratings, using objective data and verified reviews. Some placements are sponsored.

United States × Sort by: Number of Reviews ×
  • Global Support Redefined!

    Global Support Redefined!

    IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
  • Optimizing revenue systems for scale

    Optimizing revenue systems for scale

    Pisces Growth helps founder-led B2B technology companies fix positioning, sales process, pipeline, and revenue operations so growth no longer depends on founder heroics...

    Top Services:

    • Content Marketing
    • Digital Marketing
    • Branding
    • Web Design
    • Logo Design
    • Show more
    Location
    Orlando, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    25 Projects Listed
  • Close more deals with ROI-focused lead acquisition

    Close more deals with ROI-focused lead acquisition

    Belkins is a B2B lead generation and #1 appointment setting agency helping companies build predictable pipeline through omnichannel allbound strategies. Belkins combines strategy, AI-backed outreach, and GTM expertise to drive long-term revenue growth across 50+ industries...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Dover, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    18 Projects Listed
  • TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Top Services:

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    12 Projects Listed
  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.
    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
  • AI-Enabled IT and Digital Services Company

    AI-Enabled IT and Digital Services Company

    SunTec India is an AI-enabled IT and digital services company with 25+ years of experience, 1,500+ full-time employees, 8500+ clients worldwide, and a full spectrum of IT outsourcing, data solutions, digital engineering, eCommerce support, digital marketing and photo editing services...

    Top Services:

    • Web Development
    • Mobile App Development
    • eCommerce Development
    • SEO
    • Web Design
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Portfolios Count
    6 Projects Listed
  • Your On-Demand Sales Team

    Your On-Demand Sales Team

    Martal Group is an award-winning B2B lead generation and sales agency specializing in scaling tech businesses. Since 2009, our top-performing sales executives have been instrumental in generating qualified leads for over 2,000 B2B organizations, ranging from startups to Fortune 500 companies...

    Top Services:

    • Email Marketing
    • Digital Marketing
    • Social Media Marketing
    • BPO
    • Digital Strategy
    • Show more
    Location
    San Francisco, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed
  • Spending Money and Other Resources carefully and not wastefully

    Spending Money and Other Resources carefully and not wastefully

    Thriftizer Solutions drives the businesses to ease up the burden of E-Commerce functions by taking advantage of sophisticated technology solutions by using shopify web design and development, SEO, web automation testing etc...

    Top Services:

    • Web Design
    • eCommerce Development
    • PPC
    • Digital Marketing
    • BPO
    • Show more
    Location
    Leander, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Grow Your Sales Pipeline With Human + AI

    Grow Your Sales Pipeline With Human + AI

    Founded in 2004 and headquartered in Encino, California, Callbox Inc. is a global leader in outsourced B2B lead generation, appointment setting, and event marketing. With over 20 years of experience and a multilingual team servicing APAC, LATAM, and EMEA, the agency supports medium-sized businesses to...

    Top Services:

    • Managed Services
    • Cloud Consulting
    • Digital Marketing
    • ERP Consulting
    • CRM Consulting
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    500 - 999
    Portfolios Count
    100 Projects Listed
  • Comprehensive Outsourced Customer Support Services

    Comprehensive Outsourced Customer Support Services

    Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
  • Answering calls since '59!

    Answering calls since '59!

    For over six decades, Call Management Resources has been a trusted provider of answering services and call center solutions. Get in touch with us today!...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    Location
    Columbus, Ohio
    Number of Employees
    50 - 99
    Minimal Budget
    Under $1,000
  • Design | Development | Marketing | Research

    Design | Development | Marketing | Research

    Empowering Every Stage of Your Business Journey through latest Technology & Digital Marketing Strategies. Every business, regardless of its industry or stage, has a unique story to tell. At GOIGI, we understand that narrative and offer a full spectrum of essential services to guide you through every chapter...

    Top Services:

    • Web Design
    • Web Development
    • Mobile App Development
    • Software Development
    • Digital Marketing
    • Show more
    Location
    Delaware City, Delaware
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
  • We Book the Meetings, You Close the Deal.

    We Book the Meetings, You Close the Deal.

    A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...

    Top Services:

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed
  • Top Notch Backoffice Service Provider

    Top Notch Backoffice Service Provider

    Top Notch Backoffice Service Provider...

    Top Services:

    • BPO
    Location
    Chicago, Illinois
    Number of Employees
    250 - 499
    Average Hourly Rate
    $2/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed
  • Expect more from your Contact Center Partner.

    Expect more from your Contact Center Partner.

    Blue Valley Marketing (BVM) provides exception INBOUND and OUTBOUND Call Center Services. Since 1991 BVM has supported businesses operating in B2B, and B2C industries with six US Based locations. We have successfully completed over 5000+ projects in various industries...

    Top Services:

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Home, Kansas
    Number of Employees
    250 - 499
  • Outsourcing Data Entry Services Company

    Outsourcing Data Entry Services Company

    Ask Datatech provides quality Data Entry Service, Data Management Services, Email database creating for email marketing/Lead Generation, Magento & E-commerce Product Upload Services, Data Conversion Services, CV/Resume Formatting, Data Processing, Web Scrapping , Data Capture and Data Scrapping...

    Top Services:

    • Market Research
    • BPO
    • Software Development
    Location
    Chicago, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed
  • End-to-end CX solutions that delight customers.

    End-to-end CX solutions that delight customers.

    Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed
  • Contact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth

    Contact Center Services for Telecom, BFSI, Healthcare, Utilities, Travel, High-Tech Growth

    With over 20 years of industry experience and a client base of 190+ companies spanning multiple sectors, Fusion CX Group is a trusted provider of top-notch call center and customer care services...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    Location
    Norcross, Georgia
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    3 Projects Listed
  • US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.

    US-Based Outbound SDR Agency. Boutique. Multi-Channel. Real Pipeline.

    Leadium is a US-based B2B outbound SDR agency running cold email, cold calling, and LinkedIn programs for companies that need qualified pipeline without building an in-house team. Boutique model. 100% US-based execution. Founder-led delivery on every account...

    Top Services:

    • Email Marketing
    • BPO
    • CRM Consulting
    • Business Consulting
    • Direct Marketing
    • Show more
    Location
    Las Vegas, Nevada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
  • Highest Quality, Call Center Services with Superior Customer Support.

    Highest Quality, Call Center Services with Superior Customer Support.

    Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    San Antonio, Texas
    Number of Employees
    Under 49
  • Co-building AI-driven economy

    Co-building AI-driven economy

    Label Your Data provides secure and high quality data annotation services for Computer Vision or NLP applications since 2020. We help Data Scientists and AI Engineers streamline the dataset labeling and focus on model development...

    Top Services:

    • BPO
    • AI Development
    Location
    Wilmington, Delaware
    Number of Employees
    250 - 499
    Portfolios Count
    7 Projects Listed
  • Powering Business Intelligence with AI-Driven Data Support

    Powering Business Intelligence with AI-Driven Data Support

    Data-Entry-India.com is a global Data & AI operations partner. Serving 3,850+ clients across 50+ countries, we specialize in enterprise data operations, AI training data services, digital commerce data support, data research and intelligence services, and document and content-related support...

    Top Services:

    • Big Data Analytics
    • BPO
    • AI Development
    • Managed Services
    • Business Consulting
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
  • Cloud-Based Healthcare Solutions

    Cloud-Based Healthcare Solutions

    CareCloud, Inc. is a prominent provider of proprietary cloud-based healthcare solutions for expanding healthcare organizations. CareCloud (Nasdaq: CCLD, CCLDP, CCLDO), formerly known as MTBC, provides the most comprehensive technology-enabled solutions to healthcare organizations of all sizes and across the...

    Top Services:

    • Wearables
    • AI Development
    • Software Development
    • ECM Consulting
    • BPO
    • Show more
    Location
    Clyde, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $20/hr
    Portfolios Count
    8 Projects Listed
  • AI-Enabled, Human-Validated Data Support, Engineered for Enterprises

    AI-Enabled, Human-Validated Data Support, Engineered for Enterprises

    SunTec Data is a global leader in AI-enabled data, BPO, and KPO solutions, backed by over 25 years of experience and 1,500+ data professionals across 50+ countries. Combining advanced AI tools with human-in-the-loop oversight, we deliver ISO-certified, HIPAA-compliant data management...

    Top Services:

    • Market Research
    • BPO
    • Big Data Analytics
    • eCommerce
    • AI Development
    • Show more
    Location
    Laguna Beach, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Transform Your Workflow with Highly Skilled Virtual Assistants.

    Transform Your Workflow with Highly Skilled Virtual Assistants.

    Keach Assistants is a U.S.-based virtual assistant company specializing in providing expert bookkeeping, accounting, eCommerce, and data entry services. Our team of highly skilled virtual assistants is equipped to handle the complexities of modern business tasks, helping you streamline operations and improve...

    Top Services:

    • eCommerce
    • Accounting
    • BPO
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
  • Comprehensive BPO services

    Comprehensive BPO services

    With a global client base of over 200 companies, we provide exceptional outsourcing services that are recognized worldwide...

    Top Services:

    • BPO
    Location
    Chicago, Illinois
    Number of Employees
    250 - 499
  • We Drive Success.

    We Drive Success.

    Established in 2009, Unity Communications is a US-based Business Process Outsourcing (BPO) company specializing in sales, technical support, customer service and administrative support services...

    Top Services:

    • BPO
    • Customer Support
    • Business Consulting
    • Call Centers
    • Show more
    Location
    Gilbert, Arizona
    Number of Employees
    500 - 999
    Average Hourly Rate
    $9/hr
    Portfolios Count
    3 Projects Listed
  • BPO solutions that you can trust

    BPO solutions that you can trust

    Peak Support stands as a dynamic and forward-moving provider of outsourced customer support services, driven by an unwavering commitment to furnishing unparalleled assistance to rapidly expanding enterprises...

    Top Services:

    • Customer Support
    • BPO
    Location
    Cambridge, Massachusetts
    Number of Employees
    250 - 499
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed
  • Personalizing Your Business

    Personalizing Your Business

    Our collaborators have grown to rely on our commitment, responsibility, and adaptability through tailor-made resolutions. Our endeavor to cultivate Brand Passion involves cultivating profound insights into processes and products, coupled with fostering strong relationships...

    Top Services:

    • Customer Support
    • Phone Answering Services
    • BPO
    Location
    Margate, Florida
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed
  • Helping small businesses thrive.

    Helping small businesses thrive.

    We provide bookkeeping, digital marketing, and administrative support for small business owners at prices they can afford. Whether you need an advisor to guide your next steps or an expanded team to lighten your load, we let you focus on doing what you love...

    Top Services:

    • HR Outsourcing
    • Accounting
    • BPO
    • Digital Services
    • Branding
    • Show more
    Location
    Winchester, Virginia
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    $1,000 - $10,000
  • Vserve Ebusiness Solutions

    Verified Verified by the DesignRush team for authenticity and credibility.
    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.

    Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...

    Top Services:

    • Logistics
    • Accounting
    • eCommerce Development
    • BPO
    • Call Centers
    • Show more
    Location
    New York City, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • We believe that meaningful and sustainable employment has the power to change the world!

    We believe that meaningful and sustainable employment has the power to change the world!

    ManpowerGroup Malaysia is the world leader in winning, innovative workforce solutions, connecting human potential to the power of business...

    Top Services:

    • BPO
    Location
    Milwaukee, Wisconsin
    Number of Employees
    1000 & Up
    Portfolios Count
    3 Projects Listed
  • Possibilities Made Real

    Possibilities Made Real

    At Agile Pro Solutions success is our primary drive. Agility, rapid growth, client satisfaction, expertise and continuous improvement, this is what we stand for. We connect the best talent with client needs by providing gold standard in offshore staffing for any services and industries...

    Top Services:

    • BPO
    Location
    Boca Raton, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $14/hr
  • HR Management Done Right

    HR Management Done Right

    Tapping into the potential of North American markets, our HR firm specializes in connecting high-level talent from Mexico to your business. Our team specializes in recruitment, administration and management services that drive success for both employers and employees alike. We are committed to helping you...

    Top Services:

    • Customer Support
    • HR Outsourcing
    • BPO
    • Digital Marketing
    • Content Marketing
    • Show more
    Location
    Los Angeles, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Quality-centric Vietnamese IT Outsourcing Company

    Quality-centric Vietnamese IT Outsourcing Company

    LTS Group is a reliable Vietnam IT outsourcing company with 7+ years of experience in software development, software testing, and digital BPO...

    Top Services:

    • Software Development
    • Mobile App Development
    • Staff Augmentation
    • Software Testing
    • BPO
    • Show more
    Location
    Chantilly, Virginia
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
  • Answering Service Care Provides Trained Customer Service Professionals.

    Answering Service Care Provides Trained Customer Service Professionals.

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Show more
    Location
    Margate, Florida
    Number of Employees
    Under 49
    Portfolios Count
    3 Projects Listed
  • Understanding you makes us better. That is how we work smarter.

    Understanding you makes us better. That is how we work smarter.

    ARDEM Incorporated is a strategic outsourcing partner providing automated business solutions that help our clients work smarter. We partner with some of the most well-established companies in the world along with several state and federal agencies...

    Top Services:

    • BPO
    • Accounting
    Location
    Hillsborough Township, New Jersey
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
  • Offshore Data Entry Service: Precision, Speed and Security

    Offshore Data Entry Service: Precision, Speed and Security

    Top Offshore BPO company...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed
  • The Call Center Experts.

    The Call Center Experts.

    Go4Customer specializes in call center outsourcing, offering innovative and performance-driven customer support solutions across various industries. Through advanced technology, in-depth insights and industry expertise, we provide a comprehensive approach that covers voice, live chat, email and social media...

    Top Services:

    • Accounting
    • BPO
    • Call Centers
    • Email Marketing
    • Customer Support
    • Show more
    Location
    Oak Grove, North Carolina
    Number of Employees
    500 - 999
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Call Center Excellence

    Call Center Excellence

    Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    • Show more
    Location
    Miami, Florida
    Number of Employees
    Under 49
  • Simple. Effective. Smart

    Simple. Effective. Smart

    Unique designs, ultra customized development, and mobile applications. Our unique combination of skills and talent lets our team knock a variety of projects out of the park. We're a full-service website design, development, and consulting agency that generates growth and revenue for our clients...

    Top Services:

    • Web Design
    • Mobile App Development
    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • Show more
    Location
    Rantoul, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
  • The Call Center Pros

    The Call Center Pros

    Call Center Sales Pro (CCSP) offers a comprehensive range of services for businesses in the United States. These services include telephone answering, healthcare call centers, outsourced call centers, business process outsourcing (BPO), nurse triage, appointment setting and call center consulting...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    • Show more
    Location
    Seymour, Tennessee
    Number of Employees
    100 - 249
  • We serve Success

    We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...

    Top Services:

    • Customer Support
    • Call Centers
    • Phone Answering Services
    • BPO
    • Show more
    Location
    Rehoboth Beach, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Build a Team. Build a Future.

    Build a Team. Build a Future.

    ALLSTARSIT is an international outstaffing service provider that helps businesses recruit, pay, insure, and support top global talent with payroll, benefits, and more...

    Top Services:

    • Staff Augmentation
    • Managed Services
    • BPO
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    San Francisco, California
    Number of Employees
    1000 & Up
  • Outsourcing Superiority Achieved Though The Global Impact Advantage

    Outsourcing Superiority Achieved Though The Global Impact Advantage

    Global Impact Sourcing LLC is a social cause-based business process outsourcing company that is in the forefront of teaching companies on the inner workings and benefits of impact sourcing as well as how companies can most effectively profit from impact sourcing. Businesses not only gain economic...

    Top Services:

    • BPO
    Location
    Monrovia, California
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
  • AI | ML | Cloud | Digital Transformation | Innovation & Strategic Growth | Mobile Apps

    AI | ML | Cloud | Digital Transformation | Innovation & Strategic Growth | Mobile Apps

    Our goal is to maintain work ethics throughout the project's duration in addition to technical excellence and on-time project completion...

    Top Services:

    • Digital Services
    • Digital Strategy
    • Mobile App Development
    • Software Development
    • eCommerce Development
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    5 Projects Listed
  • Scale Your Team. Scale Your Business.

    Scale Your Team. Scale Your Business.

    Enshored is the leading outsourcer for start-ups. Were here for the innovators, for the scalers. Were here for the creators, for the makers, for the horizon scanners who saw it and then went out there and built it. We have offices in the Philippines, Portugal, and Malaysia in addition to our California...

    Top Services:

    • BPO
    Location
    Signal Hill, California
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $15/hr
    Portfolios Count
    5 Projects Listed
  • Taking You Forward.

    Taking You Forward.

    The Medicator's stands as a pioneering and premier provider of medical billing and revenue cycle management services catering to individual practices, group practices, and hospitals...

    Top Services:

    • BPO
    Location
    Naperville, Illinois
    Number of Employees
    50 - 99
    Average Hourly Rate
    $15/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • A Complete Health Care Solution

    A Complete Health Care Solution

    RCM Matter is a top Revenue Cycle Management company that offers a comprehensive product of fully integrated clinical, revenue cycle, credentialing, medical billing & coding, practice management solutions, coding transcription, and data management...

    Top Services:

    • BPO
    Location
    Glendale, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed

BPO Services FAQs

What services do BPO companies in the USA typically provide?

US BPO providers support businesses across front-office, back-office, and operational functions, including: 

  • Customer support and call center services across phone, chat, and email. 
  • Back-office services such as data entry, billing, payroll, and document processing. 
  • Finance and accounting support, including bookkeeping, AP and AR, and reporting. 
  • Human resources outsourcing covering recruitment support, onboarding, and HR administration. 
  • IT and technical support, including help desk and application support. 
  • Sales and lead generation service,s such as appointment setting and CRM management. 
  • Marketing operations support, including campaign execution and analytics. 
  • Industry-specific services for healthcare, legal, and financial operations. 

How much does it cost to hire a BPO company in the USA?

Based on DesignRush portfolio data, hiring a BPO company in the USA costs between $90 and $100 per hour, depending on service type, specialization, and delivery model. 

Project-based pricing: 

  • Small projects: $20,000 to $25,000 for short-term or limited-scope support, usually 2 to 6 months. 
  • Mid-range contracts: $25,000 to $100,000 for ongoing back office, customer support, or healthcare billing over 6 to 18 months. 
  • Large-scale programs: $100,000 to $500,000+ for long-term, multi-team operations such as customer service, sales support, or medical billing. 
  • Enterprise-level BPO: $1 million+ annually for high-volume, regulated, or fully managed operations. 

In practice, most US BPO contracts fall between $25,000 and $250,000, with pricing driven by workload volume, service complexity, and contract duration. 

Which industries most commonly use BPO services in the US?

BPO companies most commonly serve: 

  • Information technology, with 77% of organizations outsourcing IT infrastructure and 72% outsourcing application and software development. 
  • Healthcare and medical billing, including claims processing, coding, and patient support. 
  • Finance and accounting, where 54% outsource finance functions, and 60% outsource tax-related processes. 
  • Legal services, with 68% of organizations are outsourcing legal and compliance tasks. 
  • Customer service and helpdesk operations, supported by 65% outsourcing of helpdesk and end user computing. 
  • Human resources, with 57% outsourcing HR functions such as payroll and benefits administration. 
  • Data and analytics are outsourced by 72% of organizations to improve reporting and decision-making. 
  • Retail, ecommerce, and back-office operations, including order management, procurement at 49%, and supply chain support at 52%. 

What outsourcing models do US-based companies typically offer?

They typically offer these outsourcing models: 

  • Onshore outsourcing with US-based teams. 
  • Nearshore outsourcing using teams in nearby regions. 
  • Offshore outsourcing for cost-sensitive, high-volume work. 
  • Dedicated team models for long-term operations. 
  • Project-based outsourcing for fixed scope work. 
  • Hybrid models combining multiple delivery locations and pricing structures. 

How do businesses measure ROI when outsourcing to a BPO partner?

Businesses measure performance and ROI by tracking: 

  • Service level agreements such as response time, resolution time, and accuracy. 
  • Cost savings compared to in-house staffing and operations. 
  • Productivity metrics like volume handled per agent or per hour. 
  • Quality scores including error rates, compliance, and customer satisfaction. 
  • Revenue impact for sales, retention, or collections focused programs. 
  • Regular reporting, benchmarking, and quarterly performance reviews. 

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