Carolina Silva Review from Google

5.0★

Carolina Silva's Review Sourced from Google

Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!

Tony Junkin Review from Google

5.0★

Tony Junkin's Review Sourced from Google

Excellent choice if you are looking for an answering service! I compared several companies and this one seemed to be the best of all of them and it has been wonderful! Jessica and Deb were great helping get everything set up and they are very responsive. The whole service has ran so smoothly and we are no longer missing calls from potential clients. Absolutely recommend them!

Ranger Stardust-Kidd Review from Google

1.0★

Ranger Stardust-Kidd's Review Sourced from Google

DONT SHOP HEREWORST SERVICE WE EVER HAD.THEY ARE THE CHEAPEST AND YOU GET WHAT YOU PAY FOR...They nor picking up on calls, we had our phone company test system..The calls ring 7 times and goes to voicemail..We're basically retired we take certain project maybe 12 calls a month 5 weeks and they have not picked up 1 call as of yet..I should have not even hired them they blamed the phone company after that was disproven they blamed me.Like I was not doing my part to forward the calls.They then said we'll if you cannot help diagnose the problem we will cancel you...I can only say it clearly, the call comes in the call goes to you and gets sent back to our voicemail because you failed to pick up...I can only forward the call answering the call is up to you.These other review must be employees doing review for them..Most people with something bad will not bother writing one we take the time to be sure people know what we had to go thru and warn others.

Victor Roige Review from Google

5.0★

Victor Roige's Review Sourced from Google

We have been working with DOS support for months and they provide a great customer service!

Rachel Lynch Review from Google

5.0★

Rachel Lynch's Review Sourced from Google

We have been working with DOS for several months now and are very satisfied with their services. The entire team is very responsive and eager to help out in any way they can. Highly recommend!

Heather Vecellio Review from Google

5.0★

Heather Vecellio's Review Sourced from Google

The Lead Wolf continues to complete our projects on time, often under budget and with excellent attention to detail. We are so grateful for the fast paced, high-level conscientious work. FIVE STARS!

Concepto Pizza Co. Review from Google

5.0★

Concepto Pizza Co.'s Review Sourced from Google

Great experience working with The Lead Wolf, super professional job, “Oz” the owner is an amazing person to work with, he is helping me with the marketing process for my company by doing and implementing strategies that gives my company more exposure over my competitors and attract more new customers, we have been working together for a couple weeks and I already started noticing the results.I highly recommend The Lead Wolf for your business!

ALIMINA REYES HERNANDEZ Review from Google

5.0★

ALIMINA REYES HERNANDEZ's Review Sourced from Google

We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.

Au-Niq Vybze Review from Google

5.0★

Au-Niq Vybze's Review Sourced from Google

I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.

Ms RobynHood Review from Google

1.0★

Ms RobynHood's Review Sourced from Google

They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.

Simaran Chaudhary Review from Google

5.0★

Simaran Chaudhary's Review Sourced from Google

I had done my internship and best place to learn and grow,I completed my internship in the Sampling Department, where my supervisor's behavior was very polite and respectful best brand and their clothes....

kratika singh Review from Google

5.0★

kratika singh's Review Sourced from Google

“Great company for work. Management is so supportive and having friendly environment.”Salary and incentives are generally paid on time, and in many cases are substantial.“On‑time salary and huge incentives are paid to almost everyone here.”Employees value flexible timings, project bonuses, and transport perks like one‑way cab services.

Sundar Kasyap Review from Google

5.0★

Sundar Kasyap's Review Sourced from Google

Our small clinic in Texas was struggling with billing and insurance claims. Invensis’ Revenue Cycle Management services turned that around quickly. Claims are processed faster, and denials have decreased. They're professional, easy to work with, and understand the U.S. healthcare system inside out.

Prem Kumar Review from Google

5.0★

Prem Kumar's Review Sourced from Google

We partnered with Invensis Inc for eCommerce support, and it's been a game-changer. Our order processing, returns, and customer service have become faster and more accurate. The team is responsive, US-business savvy, and really understands online retail. Highly recommend for any U.S.-based business looking to streamline operations.

alec czartoryski Review from Google

1.0★

alec czartoryski's Review Sourced from Google

I have the same experiance as the other review. Sent a unit back and never recieved a replacement. Got ahold of Neal Topf the "CEO". He let me know he would find out what was going on and not sure how it got esclated to him, told me he would give a update good or bad. He has ghosted every single one of my calls. Not sure if thats how you properly run a business but seems like less of a headache to just answer the phone than have me call every single day. Would not recomend dealing with this company what so ever.

Mark Joseph Review from Google

1.0★

Mark Joseph's Review Sourced from Google

This call center company is a scam. They handle warranties for Black & Decker. I shipped them my broken AC (Still under the 5-year warranty), which they received 2 months ago, and they refuse to ship me the replacement. The Callzilla call center is useless and will lie to you. They have blocked my number & won't respond to emails. I'll never purchase anything Black & Decker again as the "warranty" is a lie and they will take your property and refuse to replace it.

Mark Levorn Review from Google

5.0★

Mark Levorn's Review Sourced from Google

If you are looking to outsource your customer experience / customer support, this is the company. Based in Austin, they have a talented, tech-savvy and competent crew.

Nicholas Cabana Review from Google

5.0★

Nicholas Cabana's Review Sourced from Google

After my Navy contract ended I came to GHDSI to further pursue IT and start my IT journey. It did not disappoint. I learned more working here. How to deal with basic technical issues, and even more complex issues. Depending on the company you service, you will also be put to the test to learn as you go. Of course you will get common issues by customers, but every time I clocked in, I learned something new before I clocked out. These skills will last me a lifetime and help me in future endeavors. I am thankful and grateful for working with such a strong company like GHDSI.Leadership:Starting from the top, Steve is an excellent CEO, and cares about this company as well as all of his employees. Every single leader is easy to talk to and understanding, and Steve is no exception.My Team leads were amazing as well. You can address any issues or concerns and they will help you through it. My Team leads were Adam and Anthony, and they were phenomenal. Sometimes outages can happen, and the workload can be stressful. However, management will be there helping you until the very end.Teamwork:I was able to work alongside great with team members. Everyone worked well together. There was no toxic workplace environment.HR dept:Karen is phenomenal. There are always festivities, and fun challenges to keep the spark alive in the office. Employee of the month rewards, pizza parties, chili cook-offs, baked mac and cheese cook-offs, and even more. As well as simply addressing any and all HR needs and concerns.Work life balance:Flexible schedules all around. Can’t complain at allOverall:You get what you put in. Most people that start their IT journey almost always starts as a service desk analyst. There are horror stories with help desk because of toxic work environments, heavy stress loads, and negative leadership. This has none of that. You’d never feel that here.But believe me when I tell you, this company is where you want to start and see if IT is a good fit for you. If it is, you won’t be upset working here. Eventually you might want to do more than work as a service desk analyst. And there are options within GHDSI to work in different leadership positions. I’m sure there are more opportunities to excel, but I had to leave since I moved to Virginia and wanted to focus on education full time. GHDSI won top workplace four times already, and I’m glad I was part of it.

BoomBoxing Review from Google

5.0★

BoomBoxing's Review Sourced from Google

Great place. Had the pleasure of chatting with the IT manager met some other employees as well as tour the data center and view the stellar setups each call center employee gets

Catarina Francisco Review from Google

1.0★

Catarina Francisco's Review Sourced from Google

Estou muito infeliz e revoltada por ter sido ludribiada desta forma. Não fiz qualquer encomenda e foram enviados óculos de sol e nocturnos, que paguei - 49 euros - no acto de entrega. Agradeço a atenção e fico a aguardar a vossa resposta.

Swayam Kolkar Review from Google

1.0★

Swayam Kolkar's Review Sourced from Google

The worst place to work they people here sugar coat a lot And there is no proper management insect comes inside the office no proper chair to sit HR don’t know how to handle stuff but if she saw something employees are you doing then they will take action when the whole office should be a proper management proper setting don’t join this company just because here it’s 8 hours of time and there is a process which is star bazaar never ever join this process Worst customer with worst customer service

Tejal N Review from Google

5.0★

Tejal N's Review Sourced from Google

Supportive place to work. Friendly environment , which motivates us to work. Better work culture.All are supportive in Organization.I would like to recommend everyone to work for progress in their career growth. Thanks Altius for giving me chance to give me feedback..It worth to work over here .

Shaziya khan Review from Google

5.0★

Shaziya khan's Review Sourced from Google

Lots of flexibility, great support and opportunity to make a lot of money. Worked as advisor in customer service. Owners are very outstanding and very hands on with their business they are true leadersThey treat you as you are a part of family, they value who you are the work ethic you have, they take very good care of you in general.Amazing work culture, friendly people, lots of exposure and things to learn.Excellent work atmosphere, Supportive Management!

NewPatient Registration Review from Google

5.0★

NewPatient Registration's Review Sourced from Google

We have used Elations Answering Service for our Family Practice after hours service for many years. We have been very happy with their service. They are always courteous with our patients, and thorough is determining their needs. They are also very flexible with changes in our schedule and assisting with any questions we have.

FNA OPE1 Review from Google

5.0★

FNA OPE1's Review Sourced from Google

Our company has utilized Elation Answering Service for several years now. Our process is complicated and our script has been challenging over the years to include international support. Through it all the managers have worked tirelessly to ensure that they handle everything as requested. Even the representatives are amazing at adjusting the script while speaking with them to make sure they get the correct individual to take a call. This has been the best decision for our company in providing 24 hour support to our customers.

Mackenzie Muldowney Review from Google

5.0★

Mackenzie Muldowney's Review Sourced from Google

Our outpatient behavioral health practice has utilized Elation Answering Service for close to 4 years. Throughout that time, Elation has handled our needs efficiently and effectively, even in the face of a worldwide pandemic. Our account manager, Jenny Clark, has been hands on all the way, and always prompt to answer our questions/make edits to our call schedules and rosters on the fly. Our clinicians, staff, and patients have all benefited from the support of this service.

Nataly Laforest Review from Google

5.0★

Nataly Laforest's Review Sourced from Google

Thank you, the entire process was so easy. Kathleen is just the sweetest, she took the time to walk us through everything and made it as simple as possible. GREAT SERVICE. Thank you

Erica Krider Review from Google

5.0★

Erica Krider's Review Sourced from Google

Jessica was very knowledgeable and helped me to make an informed decision about partnering with WellReceived for my business.

anney snyder Review from Google

5.0★

anney snyder's Review Sourced from Google

Great service and everything was clearly explained to me! I haven't yet "used" the service, but the setup was great!

DAFKU Law Firm Review from Google

5.0★

DAFKU Law Firm's Review Sourced from Google

We signed last year with Dalerio Consulting, and they are dealing with our customer support through call center services. Working with this company has been a great experience so far, so we would recommend Dalerio Considering to everyone who is looking for a BPO company.

Denisian Prifti Review from Google

5.0★

Denisian Prifti's Review Sourced from Google

If you're searching for a unique and distinctive online presence for your brand or business, look no further as Dalerio Consulting got you covered.

Riel Review from Google

5.0★

Riel's Review Sourced from Google

I've had my ups and downs hiring various IT professionals to assist in our tech operations. A trusted friend recommended this firm, and since then, I haven't looked back. Dealing with ITAdOn has been delightful; they have been our most reliable partner so far, and no provider I've ever hired has come close in terms of responsiveness, accountability, and professionalism.I've achieved great results with them, receiving fantastic IT support and meeting our recruiting needs. Huge thanks to the ITAdOn team for helping us scale our business.

Donald Romeo Review from Google

5.0★

Donald Romeo's Review Sourced from Google

I have been very satisfied with the IT Support we have received from ITAdOn. ITAdOn has helped us build a secure IT infrastructure that gives us peace of mind (especially where there are a lot of cybersecurity and ransomware risks nowadays). Every staff member is very competent, responsive, and easy to work with. They treat us like their own and do whatever it takes to properly get the job done. The team members at ITAdOn are truly the professionals you want on your team helping you out when your technology snags an issue. Knowing I can rely on them, they are our go-to IT support company here in Philadelphia! I highly recommend them.

Cameron Anchondo Review from Google

5.0★

Cameron Anchondo's Review Sourced from Google

ITAdOn has been managing our IT infrastructure for the last few months and we couldn’t be happier. The technical support team is very responsive and extremely knowledgeable. I feel great that our network, server, and our workstations are up to date and running smoothly. They recently upgraded our workstations to Windows 11 which was effortless on our end and everything is working seamlessly. Very happy with their service.

Jennifer Ramsey-Dietlin Review from Google

5.0★

Jennifer Ramsey-Dietlin's Review Sourced from Google

I had an aircraft coming into Memphis that had never flown there before. I had no radio contact with my crew so i diverted to MedCom to help. Daniel was amazing. He made sure not only that my pilot and crew were safe, but went above and beyond by supplying ground and landing issues and refueling. Danial and his MedCom crew were by far friendly and so very helpful.

Alex Stone Review from Google

5.0★

Alex Stone's Review Sourced from Google

Partnering with Hire Live Support has been one of the best decisions for Our Company. Over the past two years, they have consistently delivered exceptional service and have handled our operations seamlessly, allowing us to focus on growth without any operational worries.We currently have a team of 13 experienced agents working with us through Hire Live Support across multiple departments, including Customer Support Representatives, Go-High Level Tech Experts, and exceptional Customer Experience Agents. The level of professionalism, dedication, and reliability they bring is truly outstanding. They have ensured smooth day-to-day functioning, provided well-trained resources, and managed our processes with complete accountability.Finding an outsourcing agency as reliable as Hire Live Support is rare. They have been the most dependable and trustworthy partner I’ve worked with, and I continue to be impressed by their commitment to excellence.I highly recommend Hire Live Support to anyone looking for a reliable outsourcing partner.

Brit Wilbanks Review from Google

1.0★

Brit Wilbanks's Review Sourced from Google

Please don't apply to companies open jobs posing as a candidate. The job market is hard enough for people out here, without businesses getting flooded with other businesses slide decks trying to make sales connections.Sincerely,The recruiter who had to look at your stupid slide deck.

Johnson Legal PLLC Review from Google

1.0★

Johnson Legal PLLC's Review Sourced from Google

As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

Demetri Karoutsos Review from Google

5.0★

Demetri Karoutsos's Review Sourced from Google

Outstanding After-Hours Answering Service – Highly Recommend for Service-Based BusinessesWe've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider.What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity.Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience.If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team.Demetri KaroutsosDirector, CareMaster

Scott Lady Review from Google

5.0★

Scott Lady's Review Sourced from Google

Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently.Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly.I highly recommend giving them a shot for your call inbound call needs.

Mr. John Review from Google

1.0★

Mr. John's Review Sourced from Google

If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.

Valupack Gaming Review from Google

1.0★

Valupack Gaming's Review Sourced from Google

Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.

Alece Peterson Review from Google

1.0★

Alece Peterson's Review Sourced from Google

I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly.The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.

Edward Flynn Review from Google

1.0★

Edward Flynn's Review Sourced from Google

Obnoxious unsolicited calls! Continue to get calls even though I'm on the do not call list.

Acacia Ferrell Review from Google

5.0★

Acacia Ferrell's Review Sourced from Google

Great customer service, professional and kind! If you’re looking for a custom answering service for your business, this is the perfect company!

Stephanie Ging Review from Google

5.0★

Stephanie Ging's Review Sourced from Google

Thank you so much to everyone at Absent Answer! Your employees have provided us with excellent service for over 4 years now. You have exceeded all expectations. Again, thank you so much!

Christopher Schriefer Review from Google

1.0★

Christopher Schriefer's Review Sourced from Google

The training department is amazing! Training team really go out to make sure your fit and understand your position within the company. The problem with this company is the operations manager Brian. He will terminate employees for petty reasons like an outage in your area or low quality scores while in training. Your held accountable to quality scores as if your a full or part time employee that has been established in your roll. Dont recommend applying for a position within Continental Message Solutions.

Erik Doyle Review from Google

5.0★

Erik Doyle's Review Sourced from Google

I researched over 40 hotline centers and conducted more than a dozen reference calls before I finally settled on CMS as the solution provider for my company of over 5,000 employees. The CMS transition completed earlier than scheduled and we were under budget both for installation and years of use. I repeated the same for my next employer of 10,000 employees a few years later. Both companies are still using the solution and even expanded services. They love it, and I'm proud to say that working with CMS has been one of my greatest career contributions to I've made for my employers. Full speed ahead, CMS!

Gere Jordan Review from Google

5.0★

Gere Jordan's Review Sourced from Google

Highly innovative and experienced call center, live answering service, and IVR solutions firm based out of Columbus, Ohio. Can't say enough good things about this group and the valuable services they are able to provide. From basic receptionist services to fully customized mass notification solutions and software integration, they do it all and are one of those go-to vendors for anything customer service/communication/compliance/HR related.

Admire Marketing Review from Google

1.0★

Admire Marketing's Review Sourced from Google

Rescheduled our call last minute / then left us hanging on the actual call time saying they actually aren't open to meeting with us. Would not recommend.

Wilcon Ando Review from Google

5.0★

Wilcon Ando's Review Sourced from Google

I recommend this place! Awesome people and the place is well maintained. They genuinely care about the agents' wellbeing.

Rasida Asgar Review from Google

5.0★

Rasida Asgar's Review Sourced from Google

One of the best 💯 I would say I will always choose to be with this friendly, fantastic and very accommodating company. I always had a chance to to be hired with other bigger companies but I'd rather choose BIGOUTSOURCE no matter what. It's actually my second home. I feel safe and happy when I'm with BIGOUTSOURCE. I love everything about it. ❤️❤️ No doubt this company is one of the growing company in the Philippines. ❤️

Tony Hester Review from Google

5.0★

Tony Hester's Review Sourced from Google

Jill’s Office provides excellent service at a great value. I routinely receive compliments and praise about “whoever answered the phone.” That’s when I proudly admit I use an answering service called Jill’s Office. Holly Card is my account manager, and she has been an indispensable resource in the success of my business.

Jackson Hester Review from Google

5.0★

Jackson Hester's Review Sourced from Google

Jill’s Office has provided incredible service for my appliance repair business for nearly 5 years. I’ve helped over 3700 clients, and I have yet to hear a single complaint about their service. Instead, I routinely hear compliments and praise for their professionalism, clarity, and friendliness. I cannot recommend Jill’s Office enough.

JANO DAVOUDI Review from Google

5.0★

JANO DAVOUDI's Review Sourced from Google

We’ve been incredibly impressed with the services at Jill’s Office and how they’ve streamlined customer interactions for our construction company. Their team has consistently provided professional and reliable support, allowing us to focus more on our projects without worrying about missed calls or follow-ups.Our onboarding experience was seamless, thanks to Jessa, who walked us through every step with clarity and patience. This easy start made a big difference in quickly integrating Jill’s Office into our daily operations.Above all, we truly appreciate our account manager, Jennette. Her attention to our specific needs and dedication to making everything run smoothly have been invaluable. She’s been a vital part of our success with Jill’s Office, and we’re grateful for all she does to support us. Highly recommend Jill’s Office to any business looking to enhance their customer experience!

Bryan Wisotsky Review from Google

5.0★

Bryan Wisotsky's Review Sourced from Google

Logan Pence and his team provide exceptional service to their clients. If you’re a plastic surgeon, dentist, cosmetic dermatologist, or in a related field, you’d be remiss to not have a consultation with MD Internet Marketing. They offer the full range of digital marketing services, and deliver amazing results, and are very proactive with their client. I would high recommend them!

Nancy Reiter Review from Google

5.0★

Nancy Reiter's Review Sourced from Google

Logan has been incredibly helpful in giving me sound advice on increasing my profile on google. I am so grateful for his wisdom, his knowledge and his ability to share this information. I am amazed how much he has helped my business!!! I am very grateful!

Heather Furnas Review from Google

5.0★

Heather Furnas's Review Sourced from Google

My practice has been with MD Internet Marketing for years, and they have been fabulous at helping us put educational content on our website and through digital media, which helps attract patients looking for what we have to offer. If I have a question about digital marketing, Logan Pence gives me an answer, even if it has nothing directly to do with the practice. They are transparent, knowledgeable, and super-helpful. Logan was immense help on a paper, published in Plastic and Reconstructive Surgery, about online reviews when I invited him as a co-author.

Alex Lavarsse Review from Google

5.0★

Alex Lavarsse's Review Sourced from Google

super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars