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Explore top phone answering services that provide professional, 24/7 call handling, appointment scheduling, and customer support to help businesses enhance responsiveness and improve client satisfaction. Check out leading US-based phone answering services that specialize in delivering reliable, personalized support tailored to domestic markets.

We Have Researched the Best Telephone Answering Service Companies For You

143 Companies - Rankings updated: August 19, 2026

Every agency featured on DesignRush is vetted for expertise and client satisfaction to support your decision-making. Some listings may be sponsored.

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  • Mannex IT Solutions

    Professional Technology Assistance

    Professional Technology Assistance

    At Mannex IT Solutions we pride ourselves on our professionalism, attention to detail and commitment to excellence...

    Top Services:

    • IT Services
    • Cloud Consulting
    • Cybersecurity
    • Managed Services
    • Customer Support
    • Show more
    Location
    Johannesburg, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $31/hr
    Minimal Budget
    Under $1,000
    View Profile
    5.0 5.0 (1)

  • Munzai Solutions

    SDR Teams, Lead Generation & Call Center Services for B2B Companies

    SDR Teams, Lead Generation & Call Center Services for B2B Companies

    Munzai Solutions provides dedicated SDR teams, inbound call handling, and outbound lead generation for growing companies. We help businesses generate qualified meetings, manage customer inquiries, and build consistent sales pipelines without the cost of hiring in-house teams...

    Top Services:

    • Customer Support
    • Business Consulting
    • Call Centers
    • Email Marketing
    • CRM Consulting
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $35/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    12 Projects Listed
    View Profile
    4.8 4.8 (18)

  • Telelink Answering Service

    Our mission is to respond to every call as if it's the only one that matters.

    Our mission is to respond to every call as if it's the only one that matters.

    Telelink provides live call answering services to keep your business lines open 24/7, improve customer service, and ensure that you never miss an important call. For over 55 years we have proudly served a diverse range of clients including municipalities, utilities, HVAC, plumbers, electricians, and property...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    Location
    St. John's, Canada
    Number of Employees
    100 - 249
    Average Hourly Rate
    $37/hr
    Minimal Budget
    Under $1,000
    View Profile

  • Eoffice Network d.o.o.

    Your partner for conquering IT.

    Your partner for conquering IT.

    Eoffice Network d.o.o. offers proactive IT solutions, allowing you to concentrate on business growth without the burden of keeping pace with the rapidly evolving IT landscape and best practices. With our assistance, your business can stay ahead in today's dynamic IT industry, ensuring efficiency and success...

    Top Services:

    • IT Services
    • Managed Services
    • Staff Augmentation
    • Cybersecurity
    • DevOps Consulting
    • Show more
    Location
    Pancevo, Serbia
    Number of Employees
    Under 49
    Average Hourly Rate
    $40/hr
    View Profile
    5.0 5.0 (18)

  • Synthflow AI

    Human Conversations, Automated Results.

    Human Conversations, Automated Results.

    Synthflows no-code platform lets you quickly create human-like AI voice agents that cold call, answer inbound inquiries, and schedule appointments 24/7. Automate your phone interactions with natural, intelligent conversations that drive productivity and growth...

    Top Services:

    • Phone Answering Services
    • AI Development
    Location
    Berlin, Germany
    Number of Employees
    50 - 99
    Average Hourly Rate
    $40/hr
    Minimal Budget
    Under $1,000
    View Profile

  • Voicentric

    Marketing Science Globally

    Marketing Science Globally

    Voicentric are specialists in scientific marketing for Life and Materials Science companies. We deliver intelligent telemarketing and B2B lead generation that connects you directly with decision-makers worldwide. Our multilingual team excels at engaging scientists with complex technical information, building...

    Top Services:

    • Direct Marketing
    • Call Centers
    • Digital Marketing
    • Advertising
    • Event Marketing
    • Show more
    Location
    Durham, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $47/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    5 Projects Listed
    View Profile
    4.4 4.4 (7)

  • Oneresource Virtual Assistants

    Expert Virtual Assistants. Outstanding Support.

    Expert Virtual Assistants. Outstanding Support.

    Oneresource Virtual Assistants, based in Oxfordshire since 2009, supports small businesses, professionals, and entrepreneurs by handling time-consuming tasks. Its dedicated team works as an extension of the client's business, providing reliable and efficient virtual assistance. The agency handles repetitive...

    Top Services:

    • Phone Answering Services
    • Email Marketing
    Location
    Banbury, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $49/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • The Telemarketing Company

    Agile, High Performance Voice Contact Services since 1990

    Agile, High Performance Voice Contact Services since 1990

    The Telemarketing Company is one of the UK's largest inbound and outbound telemarketing agencies...

    Top Services:

    • Market Research
    • Customer Support
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Show more
    Location
    Brighton, United Kingdom
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed
    View Profile
    4.8 4.8 (6)
    4.1 4.1 (22)

  • Vareweb

    Web Design, Digital Marketing & Automation Agency

    Web Design, Digital Marketing & Automation Agency

    Vareweb is a Dallas-based web design, digital marketing and GoHighLevel automation agency helping businesses build stronger digital experiences, improve visibility and convert more leads...

    Top Services:

    • Web Design
    • Web Development
    • Digital Marketing
    • Logo Design
    • eCommerce Development
    • Show more
    Location
    Dallas, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    15 Projects Listed
    View Profile
    4.6 4.6 (3)
    5.0 5.0 (10)

  • TWC IT Solutions

    Integrating Systems, Connecting Continents.

    Integrating Systems, Connecting Continents.

    TWC IT Solutions is a premier system integrator, delivering world-class IT & Communication services. With a 90 NPS score, over 3,000 clients, and key partnerships with Microsoft, Cisco, and Samsung, our global reach extends from our UK base to the US and Asia...

    Top Services:

    • IT Services
    • Managed Services
    • Cybersecurity
    • Cloud Consulting
    • Call Centers
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    50 - 99
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed
    View Profile
    4.5 4.5 (2)
    5.0 5.0 (16)

  • Ascent BPO Services

    BPO Company India | Call Center Outsourcing | Ascent BPO

    BPO Company India | Call Center Outsourcing | Ascent BPO

    We are offering Data Entry Projects, Data Entry Services,BPO Services, Call Center and data Entry Process Outsourcing Services to our valued clients, Noida, India...

    Top Services:

    • BPO
    • Call Centers
    • Business Consulting
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Noida, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed
    View Profile
    4.2 4.2 (294)

  • Lars Owens Design

    Successfully helping world-class companies bring products & services to market.

    Successfully helping world-class companies bring products & services to market.

    "A well designed product brings users to your products. A well designed product user experience brings customers to your brand for life." — Lars Owens...

    Top Services:

    • Graphic Design
    • Product Design
    • Package Design
    • Logo Design
    • Web Design
    • Show more
    Location
    Lincoln, Nebraska
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    6 Projects Listed
    View Profile
    5.0 5.0 (2)

  • iRapidO Global

    Driven by Excellence

    Driven by Excellence

    iRapidO Global is a Business Process Management organization delivering scalable back-office and operational support to growing businesses worldwide. We combine domain expertise, structured process frameworks, automation, and AI-enabled tools to help companies improve efficiency, control costs, and focus on...

    Top Services:

    • Accounting
    • BPO
    • Business Consulting
    • Call Centers
    • HR Outsourcing
    • Show more
    Location
    Faridabad, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $50,000 & Up
    View Profile
    4.0 4.0 (1)

  • Econx Group

    Diversified Holding Company

    Diversified Holding Company

    We are a South Africa-based operations and support systems agency helping startups and growing companies scale customer support, AI operations, and backend workflows. We specialize in building efficient human-in-the-loop systems, support triage processes, and operational structures that reduce workload on...

    Top Services:

    • Business Consulting
    • BPO
    • Phone Answering Services
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Cape Town, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    View Profile

  • Cognexa AI

    Empower Your Business With AI Solutions

    Empower Your Business With AI Solutions

    Cognexa is an AI automation agency helping businesses work smarter through intelligent workflows, AI powered agents, and cutting-edge web solutions. From voice and WhatsApp AI agents to custom CRMs, lead generation, and social media automation we build the systems that let your business run itself...

    Top Services:

    • AI Development
    • Software Development
    • Phone Answering Services
    • Web Development
    • Social Media Marketing
    • Show more
    Location
    Centurion, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    View Profile
    4.0 4.0 (4)

  • Airova

    Powering The Future Of Business

    Powering The Future Of Business

    Airova is a global AI automation and CRM agency helping businesses streamline operations, boost client engagement, and scale revenue through smart automation. From AI voice agents and chatbots to CRM systems and lead management, we empower companies to run faster, smarter, and more profitably. Our mission:...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • AI Development
    Location
    Markham, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $55/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • The Wolf Marketing

    Where Marketing Means Expansion

    Where Marketing Means Expansion

    Supercharge your brand's success with The Wolf Marketing, your go-to source for top-tier digital marketing services in the US, Canada, and other parts of the world. We're not just a team; we're digital storytellers, design virtuosos, and business growth enthusiasts rolled into one. From crafting eye-catching...

    Top Services:

    • SEO
    • Digital Marketing
    • Social Media Marketing
    • PPC
    • Web Design
    • Show more
    Location
    Ottawa, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $56/hr
    Minimal Budget
    Under $1,000
    View Profile
    2.3 2.3 (1)
    4.6 4.6 (20)

  • Televator Solutions Private Limited

    Elevating Business Operations Efficiently

    Elevating Business Operations Efficiently

    Televator Solutions Private Limited is a business process outsourcing (BPO) company providing scalable operational support to businesses in India and international markets. The company offers customer support, lead generation, appointment setting, virtual assistance, back-office operations, data processing...

    Top Services:

    • Web Design
    • Web Development
    • WordPress Website Design
    • CRM Consulting
    • Big Data Analytics
    • Show more
    Location
    Nagpur, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $75/hr
    View Profile
    5.0 5.0 (1)

  • Golden Goose Marketing

    Minting Golden Eggs Daily For Our Local Business Digital Marketing Family

    Minting Golden Eggs Daily For Our Local Business Digital Marketing Family

    The Gold Goose is a boutique digital marketing agency that provides personalized attention to each and every client. We believe in building long-term relationships with our clients, so we take the time to understand your business goals and work closely with you to achieve them. Our team of skilled marketers...

    Top Services:

    • Digital Marketing
    • Social Media Marketing
    • Advertising
    • PPC
    • Reputation Management
    • Show more
    Location
    Sacramento, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed
    View Profile
    5.0 5.0 (4)

  • Mainstream Digicom

    Time to make the business startup.

    Time to make the business startup.

    Mainstream Digicom specializes in cutting-edge AI and VoIP solutions tailored for modern businesses. From AI-driven content creation to robust VoIP services, we equip startups and enterprises with the tools to enhance efficiency and scale operations. Visit us at https://mainstreamdigicom.com for innovative...

    Top Services:

    • Web Design
    • eCommerce Development
    • Web Development
    • WordPress Website Design
    • UI/UX Design
    • Show more
    Location
    Montreal, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $95/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    4.8 4.8 (22)

  • Executive Boutique

    Executive Boutique provides businesses with Philippine business process outsourcing solutions

    Executive Boutique provides businesses with Philippine business process outsourcing solutions

    Executive Boutique an outsourcing company with a main call center facility in Cebu, Philippines...

    Top Services:

    • Phone Answering Services
    Location
    Cebu, Philippines
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile
    4.7 4.7 (4)

  • ProffCom AS

    Proffcom is one of Norway's leading and most experienced companies in the operation of customer cent

    Proffcom is one of Norway's leading and most experienced companies in the operation of customer cent

    Our vision is that "ProffCom should be the best Call Center in Norway", this means that we work every single day to deliver the best possible results for our customers...

    Top Services:

    • Phone Answering Services
    Location
    Oslo, Norway
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile
    4.7 4.7 (4)
    4.0 4.0 (4)

  • TeleDirect

    We Take Care of Your Calls.

    We Take Care of Your Calls.

    TeleDirect stands tall as an acclaimed industry frontrunner, focused on delivering outstanding on-demand call center and phone answering solutions. With a profound grasp of the contact center landscape, the team has firmly positioned itself as the ultimate preference for global organizations...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Sacramento, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile
    4.6 4.6 (3)

  • Raya Contact Center

    FIRST CLASS CX DOMAIN EXPERTISE

    FIRST CLASS CX DOMAIN EXPERTISE

    RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Giza, Egypt
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    Portfolios Count
    2 Projects Listed
    View Profile
    4.6 4.6 (3)

  • Valoris Center

    Modern solutions for powerful companies

    Modern solutions for powerful companies

    With over 15 years experience, Valoris Center is a company with 100% Romanian ownership that operates on the BPO services market. We work with customers from all over the world, offering them the best support according to their needs, specific time schedule and spoken language (English, French, Spanish...

    Top Services:

    • Phone Answering Services
    Location
    Bucharest, Romania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $100/hr
    View Profile
    4.5 4.5 (2)
    3.3 3.3 (192)

  • Ant Marketing

    Connecting you with your target market

    Connecting you with your target market

    Ant Marketing is one of the UK's leading telemarketing companies, with over 27 years'​ experience of delivering effective inbound, outbound and multichannel marketing strategies as well as market research services to the very highest standards...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Sheffield, United Kingdom
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile

  • heloo

    Make every contact matter with exceptional customer service.

    Make every contact matter with exceptional customer service.

    We are heloo, a customer support outsourcing partner with 15+ years of knowledge combined in the customer service industry...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Zagreb, Croatia
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile

  • RDI Corporation

    Your Partner for Contact Center Support, Data Analytics, and Business Insights.

    Your Partner for Contact Center Support, Data Analytics, and Business Insights.

    At RDI, we believe in winning smart by providing customized, strategic solutions to our clients. Our family of companies is a mix of cognizant, strategic, resilient, and passionate individuals, each with a unique skill set that contributes to the end goal: winning...

    Top Services:

    • Market Research
    • Phone Answering Services
    • Digital Strategy
    Location
    Cincinnati, Ohio
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $100/hr
    View Profile
    3.3 3.3 (67)

  • Connectica Solutions

    Contact Center. Call Center Services. Professional BPO Services.

    Contact Center. Call Center Services. Professional BPO Services.

    Offering Contact & Call Center Services. At Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage...

    Top Services:

    • Digital Marketing
    • Phone Answering Services
    • Call Centers
    • BPO
    • Show more
    Location
    Houston, Texas
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile

  • WEngage

    Together for better connections.

    Together for better connections.

    The way you handle customer interactions determines how customers experience your brand. That is why we believe that our values, as a customer contact partner, should reinforce the values of your own brand. WEngage speaks your language and is honoured to facilitate your customer contact and to personify...

    Top Services:

    • Phone Answering Services
    Location
    Brussels, Belgium
    Number of Employees
    250 - 499
    Average Hourly Rate
    $100/hr
    View Profile
    3.9 3.9 (137)

  • Comdata Czech

    We are professionals in the field of customer care and outsourcing with more than 20 years of experi

    We are professionals in the field of customer care and outsourcing with more than 20 years of experi

    About Comdata Comdata is a leading global provider of customer communication and process management services. We help clients maximize their customer value...

    Top Services:

    • Phone Answering Services
    Location
    Prague, Czech Republic
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $100/hr
    View Profile
    3.0 3.0 (18)

  • Networkcherry IT Solutions

    Sweet IT solutions for a connected world!

    Sweet IT solutions for a connected world!

    Professional and reliable IT services with excellent local support. We offer VOIP business phone systems, Call center phone system, managed IT services, IT support, IT outsourcing, managed Wi-Fi, IT consulting, and more...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • HR Outsourcing
    • Business Consulting
    • Managed Services
    • Show more
    Location
    Richmond Hill, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    View Profile
    5.0 5.0 (8)

  • SwiftCall

    AI Solutions For Businesses

    AI Solutions For Businesses

    SwiftCall is a Chicago-based AI automation agency that helps businesses streamline communication through 24/7 AI-powered call answering, lead capture, appointment booking, workflow automation, and customer engagement solutions. By combining intelligent voice agents with custom automation systems, SwiftCall...

    Top Services:

    • Digital Services
    • Web Design
    • AI Development
    • CRM Consulting
    • Cloud Consulting
    • Show more
    Location
    Naperville, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
    View Profile

  • Romeo Golf Consultants LLC

    Complexity Made Simple

    Complexity Made Simple

    Romeo Golf Consultants is a business consulting and services firm in Clearwater, Florida. We start the way a consultant should: by mapping how your business gets work, loses work, and spends it's time. Then we build what the map says you need. That might be an AI agent handling your inbound calls and emails...

    Top Services:

    • AI Development
    • Web Design
    • Web Development
    • Phone Answering Services
    • SEO
    • Show more
    Location
    Clearwater, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
    View Profile

  • WebCraftio

    Websites That Work, Designs That Wow

    Websites That Work, Designs That Wow

    WebCraftio is a UK-based digital agency specializing in crafting bespoke websites, e-commerce stores, and innovative web solutions. We blend creativity and technology to deliver user-centric designs, seamless Shopify experiences, and cutting-edge digital transformations tailored to empower businesses in the...

    Top Services:

    • AI Development
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • SEO
    • Show more
    Location
    Derby, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed
    View Profile
    4.3 4.3 (1)

  • S3 Technology Group

    Your CRM and Communication Solutions Partner

    Your CRM and Communication Solutions Partner

    S3 Technology Group - Your CRM, business cloud phone, contact center and employee collaboration solutions provider...

    Top Services:

    • Call Centers
    • Customer Support
    • CRM Consulting
    • Phone Answering Services
    • Show more
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $125/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
    View Profile

  • Lead Wolf

    Built To Capture Leads, Book Calls, and Drive Growth

    Built To Capture Leads, Book Calls, and Drive Growth

    Were a San Diego-based creative and digital marketing agency helping local and national brands generate more traffic, leads, and conversions. From Google Ads to studio-quality content, everything we do is built to deliver measurable business outcomes not vanity metrics...

    Top Services:

    • Digital Marketing
    • PPC
    • Video Production
    • Digital Strategy
    • Content Marketing
    • Show more
    Location
    San Diego, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed
    View Profile
    4.3 4.3 (1)
    5.0 5.0 (19)

  • BOOM Digital Marketing Company

    Getting You MORE Business Through Digital Marketing

    Getting You MORE Business Through Digital Marketing

    We are NOT a super creative, cutting edge, fancy pants marketing agency. We focus on tried and true strategies proven to get our client partners results in their local market. We stick to what works. We only care about getting our partners an ROI. If that's what you want, you know what to do...

    Top Services:

    • Digital Marketing
    • Social Media Marketing
    • PPC
    • CRO
    • Media Buying
    • Show more
    Location
    St. Paul, Minnesota
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Convuent

    Boost Your Customer Reviews Today

    Boost Your Customer Reviews Today

    At Convuent, we understand that reviews and mentions can make or break a business. That's why we offer a suite of tools designed to help you get more customer reviews, showcase your best ones, and mitigate any negative ones already out there...

    Top Services:

    • BPO
    Location
    San Clemente, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $199/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile

  • Internet Nerdz

    Trusted Advisors, VARs, Managed IT & Technology Broker Services.

    Trusted Advisors, VARs, Managed IT & Technology Broker Services.

    Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...

    Top Services:

    • IT Services
    • Managed Services
    • Cloud Consulting
    • Cybersecurity
    • IT Compliance Solution
    • Show more
    Location
    Pensacola, Florida
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
    View Profile
    4.3 4.3 (1)
    4.3 4.3 (11)

  • MD Internet Marketing

    To Increase Communication and Productivity Between Vendors and Practices

    To Increase Communication and Productivity Between Vendors and Practices

    Founded in 2013, MD Internet Marketing has become a trusted partner in providing tailored digital marketing solutions for board-certified plastic surgeons. The company was established by a founder with extensive experience as a practice administrator for multiple successful aesthetic practices, bringing a...

    Top Services:

    • Reputation Management
    • Digital Strategy
    • Digital Marketing
    • Phone Answering Services
    • Social Media Marketing
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $200/hr
    Minimal Budget
    $1,000 - $10,000
    View Profile
    5.0 5.0 (7)

  • Blueshirt Media

    The only platform built explicitly for treatment centers

    The only platform built explicitly for treatment centers

    Blueshirt Media is the only call answering and lead recovery platform built exclusively for addiction treatment centers and behavioral health programs. We help treatment centers recover missed calls, re-engage lost leads, and bring more people back to treatment with HIPAA-compliant call answering av...

    Top Services:

    • Software Development
    • Call Centers
    • Phone Answering Services
    • AI Development
    • Digital Strategy
    • Show more
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $300/hr
    View Profile
    5.0 5.0 (9)

  • Konsyg PTE Ltd

    Stop Chasing Leads. Start Closing Deals.

    Stop Chasing Leads. Start Closing Deals.

    Konsyg is a global lead generation and sales outsourcing firm that delivers sales-ready leads, booked meetings, and scalable revenue growth for businesses of all sizes. We eliminate the hassle of cold outreach by providing pre-qualified, high-intent prospects, ensuring your sales team focuses on closing...

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Phone Answering Services Specializations

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Why People Trust DesignRush

Rated 4.8 on Google and 4.7 on Trustpilot, DesignRush Agency Directory is a reliable resource for finding phone answering services. We owe this to our executive selection team, which follows a strict screening process when featuring agencies on the platform, assessing key performance indicators, like portfolio, client reviews, and industry reputation.

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  • Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
  • The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.

Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.

Phone Answering Services FAQs

What are phone answering services?

Phone answering services are third-party companies that handle incoming calls for businesses. Instead of letting calls go to voicemail or pulling staff away from their work, these services provide trained professionals who answer on behalf of the business, take messages, transfer calls, or provide basic information. 

How do professional answering services help businesses improve customer communication?

Professional answering services improve customer communication by making sure every call is answered quickly and professionally. This reduces wait times, prevents missed opportunities, and ensures customers always reach a real person instead of voicemail. For many businesses, this consistency builds trust and improves overall customer satisfaction.

Which types of businesses benefit most from using phone answering services?

Businesses that benefit the most from using phone answering services include: 

  • Small businesses and startups gain professional call handling without hiring full-time staff 
  • Medical, legal, and service providers ensure clients always reach someone for urgent or time-sensitive needs 
  • E-commerce and customer support teams manage high call volumes and improve response times 

What are the top-rated phone answering service providers on DesignRush in 2025?

The top-rated phone answering service providers on DesignRush in 2025 are: 

  1. AnswerConnect  
  2. Hugo 
  3. Moneypenny USA 
  4. Endicott  
  5. Face For Business  
  6. Nexa  
  7. Answering Service Care, LLC 
  8. AnswerFirst Communications 
  9. Smith.ai  
  10. Westpark Communications  

What core and specialized services do phone answering companies provide?

Core services phone answering companies provide include: 

  • Live call answering 
  • Message taking and forwarding 
  • Call transfers and routing 
  • Appointment scheduling 
  • Basic customer support and FAQs 

Specialized services: 

  • Order processing and payment handling 
  • Bilingual or multilingual support 
  • After-hours and 24/7 coverage 
  • Industry-specific scripts (e.g., medical intake, legal intake) 
  • CRM and software integrations for seamless data management 

How much do phone answering services cost in 2025?

In 2025, phone answering services typically cost between $0.80 and $1.17 per minute, which equals about $20 to $45 per hour. Pricing depends on how calls are billed; some providers charge by the minute, some charge a flat fee per call, and others use a monthly subscription that includes a set number of minutes with extra charges for overages. 

The final price also varies by factors like call volume, call duration, transfers, and how providers handle wrong numbers or spam calls. 

How quickly can a business see improvements after adopting phone answering services?

Most businesses see improvements almost immediately after adopting a phone answering service. Calls stop going to voicemail, customers reach a live person faster, and staff get clear, timely messages. This shift alone can raise customer satisfaction from day one. 

Over a few weeks, the benefits compound: fewer missed leads, smoother appointment scheduling, and better responsiveness to urgent issues. For companies with high call volumes, the difference in efficiency and professionalism is often visible within the first month. 

What should you look for when choosing a phone answering service provider?

When choosing a phone answering service provider, look for: 

  • 24/7 availability and quick response times 
  • Professional, well-trained agents who represent your brand 
  • Transparent pricing and clear call reporting 
  • Flexible plans that match your call volume and budget 
  • Extra features like bilingual support, CRM integration, or industry-specific scripts 
  • Strong reviews and proven track record with businesses like yours 

What red flags suggest a phone answering service may not be reliable?

Red flags that suggest a phone answering service may not be reliable are: 

  • Long hold times or frequent missed calls during testing 
  • Vague or hidden pricing without clear breakdowns 
  • Poor communication or unprofessional behavior from agents 
  • Lack of transparency in call reports or performance data 
  • No references, reviews, or proven track record 
  • Limited availability, such as no after-hours or weekend coverage

What key questions should you ask before hiring a phone answering company?

Key questions you should ask before hiring a phone answering company include: 

  • What pricing model do you use (per minute, per call, or monthly)? 
  • How do you handle after-hours, weekends, and holidays? 
  • Can your agents follow customized scripts for my industry? 
  • Do you offer bilingual or multilingual support? 
  • Which CRMs or tools can you integrate with? 
  • How do you report on call activity and service performance? 

How do professional answering services differ from in-house receptionists or call software?

An in-house receptionist works only during business hours and requires a salary, benefits, and training. Software solutions, while cheaper, usually rely on automated menus or voicemail, which can frustrate customers looking for a real person. 

Answering services combine the best of both: live human support without the overhead of full-time staff. They provide 24/7 coverage, industry-specific scripts, and multilingual options, which most small teams can’t manage alone. Unlike software, they add empathy and judgment to calls, and unlike a single receptionist, they scale with call volume.

Which tools, CRM integrations, and multilingual features do top phone answering services use?

Top phone answering services use: 

  • Tools: IVR systems, call recording, analytics dashboards, VoIP/softphones, helpdesk ticketing 
  • CRMs: Salesforce, HubSpot, Zoho, Microsoft Dynamics 
  • Multilingual: Bilingual agents, multilingual call scripts, real-time language support 

 

 

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared his perspective on what qualifications to look for when hiring a customer support partner. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups. 

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