Our expert analysts have ranked rank the top outbound call center companies that manage outbound calls and services on behalf of their business clients. Filter the agencies by price, location, portfolio, size and more criteria to find the most suitable one for your particular business needs.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
Hugo
VerifiedVerified by the DesignRush team for authenticity and credibility.World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 8 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHugo Services
Data sourced from the agency's DesignRush profileGoogle Meta Outschool Topicals Attentive Faire Sakara Aurora
Hugo Reviews & Testimonials
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
AcquireOne
VerifiedVerified by the DesignRush team for authenticity and credibility.Modular B2B Sales Execution
AcquireOne helps international B2B companies successfully enter and grow in the German speaking market through strategic sales outsourcing. We combine market entry strategy, outbound prospecting, cold calling, email outreach and LinkedIn campaigns to generate qualified sales opportunities without the need to...
Top Services:
- Call Centers
- Email Marketing
- Direct Marketing
- Location
- Berlin, Germany
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAcquireOne Services
Data sourced from the agency's DesignRush profileJotform Synaos Everspring ComControl Payt ANG Tribe
AcquireOne Reviews & Testimonials
Appointment Setting Review from Katharina Müller
With AcquireOne, we've finally built a functioning system for our lead generation. Appointments are reliably scheduled and kept with a current show rate of 98%. I can recommend the company for B2B appointment setting.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsClose more deals with ROI-focused lead acquisition
Belkins runs outbound lead generation for B2B companies across 50+ industries, using cold calling, email, and LinkedIn to book 100 to 400 qualified appointments per year per client. Founded in 2017, the call center company has received multiple Stevie Awards...
Top Services:
- Email Marketing
- BPO
- CRM Consulting
- Business Consulting
- Direct Marketing
- Show more
- Location
- Dover, Delaware
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 18 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBelkins Services
Data sourced from the agency's DesignRush profileSekisui MONA Payment Cengage CitrusAd OpenTeleHealth (OTH) BinarApps DonorBox Simply NUC Grafi AI YorkTest
Belkins Reviews & Testimonials
Lead Generation Review from Patrick Benasillo
Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.
Appointment Setting Review from Rafael
Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.
Lead Generation Review from Allison Hill
Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAmerica's best phone answering service taking care of your callers
Moneypenny is a call center provider that staffs 24/7 answering services and contact center outsourcing for businesses across legal, healthcare, real estate, finance, and home services, with bilingual receptionists, appointment scheduling, call dispatch, and CRM integration included...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Location
- Duluth, Georgia
- Number of Employees
- 1000 & Up
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMoneypenny USA Services
Data sourced from the agency's DesignRush profileCritter Control The Federal Savings Bank Sterne Kessler BMW Keller Williams The Glass Guru Eagle Biosciences Charleston Heating & Air
Moneypenny USA Reviews & Testimonials
Call Centers Review from Eric Martin
The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.
Call Centers Review from Benjamin Rose
I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!
Phone Answering Services Review from Benjamin Rose
I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsEnd-to-end CX solutions that delight customers.
Helpware CX is a call center company that runs inbound and outbound call centers across 19+ locations in 11 countries, supporting 45+ languages. The agency posts 90% CSAT and holds 30+ industry awards including the IAOP Global Outsourcing 100 and a Gold Stevie Award. Clients average a 5-year partnership...
Top Services:
- Customer Support
- BPO
- Call Centers
- Phone Answering Services
- Business Consulting
- Show more
- Location
- Lexington, Kentucky
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 17 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHelpware Services
Data sourced from the agency's DesignRush profileDoorDash PureCars Headspace Microsoft Google CompIQ Samsara Jam City RestoraPet HealthComp
Helpware Reviews & Testimonials
Customer Support Review from Maria Maidana
Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!
Web Design Review from Brian Agee
My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.
Virtual Assistant Review from Brian Lubeck
Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsLead Generation For B2B SAAS Companies
Scalemill runs human-first, AI-enabled SDR teams for B2B SaaS companies, handling appointment setting, outbound lead generation, customer support, customer success, and sales operations across 20+ countries...
Top Services:
- Customer Support
- Location
- Sheridan, Wyoming
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsScalemill Services
Data sourced from the agency's DesignRush profilePayoneer Payactiv Dagsmejan NINJIO Workhy Chowmill Genimex Mperativ USA Energy Avibra
Scalemill Reviews & Testimonials
Customer Support Review from Mustafa Nemat Ali
One-stop shop for B2B SaaS companies that are looking for inside sales, customer success and support solutions.
Customer Support Review from Hammad Hussain
The team did a great job booking lunch & learn sessions for us. More than 90% of the scheduled meetings ended up taking place and we converted most into opportunities... Very satisfied.
Customer Support Review from Michael Ambros
Scalemill really helped us with appointment-setting through cold outbound prospecting at a much lower cost than here in Germany. Their team is highly trained in not just sales but also tech.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour On-Demand Sales Team
Martal Group runs outsourced B2B cold calling, appointment setting, lead generation, and SDR programs for companies across SaaS, fintech, cybersecurity, healthcare, and manufacturing, powered by 200+ onshore sales executives and proprietary AI outreach...
Top Services:
- Email Marketing
- Digital Marketing
- Social Media Marketing
- BPO
- Digital Strategy
- Show more
- Location
- Toronto, Canada
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $10,000 - $25,000
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMartal Group Services
Data sourced from the agency's DesignRush profileClickworker.com Incentives-Solutions.com Semasio.com Kipod.com Favendo.com Weezmo.com Intech-Global.com NemoNano.com Indoorgo.com Vidmind.com
Martal Group Reviews & Testimonials
Marketing Review from Nidhi Jaiswal
From the very start, their team was very professional, communicated in a timely manner, and was very familiar with B2B lead generation. We were just surprised at their team culture and their desire to work hand-in-hand with our team. It felt like they were not an external vendor but a true partner in all respects.Throughout our working time together, Martal always produced excellent work while keeping us informed and engaged. They are solution-oriented, proactive, and willing to share ideas that enhance performance. It is not often that you find a team that is so concerned about your success.What we value most is their honesty and commitment to building something that will last. They don't seek quick wins but work to build outcomes that last and can potentially expand. With their experience combined with a well-structured plan, they are a reliable and outcome-driven collaborator.If you need to reach more customers and you would like to have a company that is concerned about your success, you can rely on Martal Group. We highly recommend that you use their services.
Digital Marketing Review from Anas Aftab
Working with Martal Group has been an absolute pleasure. Their team is collaborative and transparent and consistently delivers on their commitments with professionalism and expertise. From the start, it was clear they are passionate about building meaningful and lasting business relationships.What stands out most is their willingness to go above and beyond. Whether its sharing valuable insights, offering timely support, or simply being approachable and helpful, Martal Group has proven to be a reliable partner. Their depth of knowledge in the B2B space, paired with a genuine dedication to helping businesses grow, makes them a standout organization.If you're looking for a team that values collaboration, transparency, and long-term success, Martal Group is an excellent choice.
Call Centers Review from Doug McLean
Martal Group was able to facilitate Complete EDI’s first ever outbound lead generation efforts in the company’s history. Following the onboarding process, Martal was able to deliver 2 sales-qualified leads within the second week of campaigns and by the end of the 3 month pilot period had 14 sales-qualified leads.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsExtraordinary Customer Experience Begins with People First.
Ansafone operates US-based inbound and outbound contact centers with 50 years of experience, offering customer care, client retention, sales, telemarketing, IVR, bilingual support, live chat, and BPO services. The agency serves healthcare, government, retail, energy, property management, and law clients...
Top Services:
- Call Centers
- Phone Answering Services
- Location
- Santa Ana, California
- Number of Employees
- 500 - 999
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAnsafone Services
Data sourced from the agency's DesignRush profileHealthcare Industy Finance Industry Corporate Services Industry Telecommunications Industry
Ansafone Reviews & Testimonials
Call Centers Review from Anonymous
Please extend our sincere thanks to the team for all they are doing on behalf of our patients, providers, and partners. Their efforts have given welcome bandwidth our clinic staff to focus on the people in front of them and on better health outcomes. Even from my start in June I have seen (and been told) the great improvement in the quality of our patient interactions and clinic communications. I have been so encouraged by the team's willingness to do the right thing, to constantly coach and improve, adapt to change, and treat the patients with empathy and respect. Thank you. I am looking forward to what next year brings as we bring on our remaining clinics, launch new or improved campaigns, and continue to build a foundation for success, growth, and patient care that sets a new benchmark!
Call Centers Review from Anonymous
I am highly impressed with the exceptional level of customer service, reporting and professionalism with Ansafone. I have worked with them for many years and found them to be action oriented and focused on quality performance.
Call Centers Review from Undisclosed
Ansafone always goes above and beyond! They are always professional and ensure all messages are properly handled. If I have any questions or concerns, I can always count on my representative Dave! Thank you for your excellent service.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsRedefining Customer Experience
Top Customer Service is an AI-assisted call center and BPO company, combining human agents with AI tools to deliver 24/7 inbound call handling, outbound support, live chat, and virtual assistant services. The agency caters to clients across eCommerce, media, entertainment, and automotive sectors...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Show more
- Location
- Albany, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 26 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTop Customer Service Services
Data sourced from the agency's DesignRush profileTrainual Inc 15Five ElectrIQ Marketing YCharts PERQ GMass Heinz Marketing Inc Arch-Con Corporation
Top Customer Service Reviews & Testimonials
Customer Support Review from Manoj Thenua
I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsReputed Phone Answering Services
PATLive stands at the forefront, providing top-tier phone answering services characterized by their amiability and distinguished reputation. Our commitment is to furnish each customer with an extensive online reporting package, a local or toll-free number, and 24/7 approachable customer support...
Top Services:
- Phone Answering Services
- Call Centers
- Location
- Tallahassee, Florida
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPATLive Services
Data sourced from the agency's DesignRush profileTelecommunications Industry Hardware & Networking Industry Industry Retail Industry
PATLive Reviews & Testimonials
Phone Answering Services Review from Alison Motta
Patlive went through an extensive, hands on and personalized set up with me and worked with me - tweaking my script and set up until everything flowed perfectly. And they have been true to their word on billing which I have not always found to be the case with other services. I have a very high call volume and was concerned that I would not be able to stay within my calling plan- they reviewed my plan and calls so I could be confident that I was in the right plan. Extremely satisfied and would recommend them to any law firm - solo or large.
Phone Answering Services Review from Ellie Chuparova
We had an onboarding process of one month with an assigned personal coach, Matt, helping us with any questions and problems. Matt did a great job setting up quickly our service and adjusted it several times to meet our needs. We highly recommend PATlive!
Call Centers Review from Undisclosed
We have tried 4 other virtual receptionist companies prior to finding PatLive and none of them provided the professional support we were looking for like PatLive has. Their receptionists are courteous & professional, and do not waste our minutes taking too long to provide our callers with service. I would highly recommend them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsExpect more from your Contact Center Partner.
Blue Valley Marketing runs inbound and outbound call center operations covering lead generation, B2B telemarketing, customer service, omnichannel support, market research, customer win-back, live chat, and order processing. It operates with bilingual support from offices in Kansas and California...
Top Services:
- Call Centers
- Customer Support
- BPO
- Phone Answering Services
- Show more
- Location
- Home, Kansas
- Number of Employees
- 250 - 499
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBlue Valley Marketing Services
Data sourced from the agency's DesignRush profileIBM Cisco Microsoft Red Hat NVIDIA AWS Salesforce Verizon Endeavor
Blue Valley Marketing Reviews & Testimonials
Call Centers Review from Kendra Brassfield
Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic
Call Centers Review from Anne Marie Lukin
They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.
Call Centers Review from Rhonda Mercaldo
From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsFIRST CLASS CX DOMAIN EXPERTISE
RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...
Top Services:
- Phone Answering Services
- BPO
- Call Centers
- HR Outsourcing
- Customer Support
- Show more
- Location
- Giza, Egypt
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRaya Contact Center Services
Data sourced from the agency's DesignRush profileIAOP Ryan Strategic Advisory GCXA21
Raya Contact Center Reviews & Testimonials
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Phone Answering Services Review from Peter Ryan
With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.
Call Centers Review from David Rickard
Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.
Call Centers Review from Debi Hamill
A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDeveloping Companies That Endure
Agency Y provides cold calling, appointment setting, and email marketing services for small and medium-sized businesses. Operating from Skopje, Macedonia with agents trained for US and Canadian markets, the agency offers both hourly and performance-based cold calling pricing with no contracts...
Top Services:
- Call Centers
- BPO
- Customer Support
- Email Marketing
- Market Research
- Show more
- Location
- Skopje, Macedonia
- Number of Employees
- Under 49
- Average Hourly Rate
- $17/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAgency Y Services
Data sourced from the agency's DesignRush profileBike Exchange Newell's Express Worldwide Logistics Zero Defect Manufacturing Kairos Promotional Agency Essinta Woolco Foods
Agency Y Reviews & Testimonials
Lead Generation Review from Jimmy Mancini
I recently engaged with Agency Y for their cold calling services, and I am beyond impressed with the results. From the outset, their team exhibited a high level of professionalism and expertise that set them apart
Lead Generation Review from Mark Stone
They helped us with cold calling and closed a decent number of clients. Will hire them again.
Cristiana Galbiati's Review Sourced from Google
I had the pleasure of working with Milan and his agency for telemarketing services for my Christmas light installation business, and I couldn't be more satisfied. They were punctual, precise, and incredibly well-organized. Milan was my main point of contact, and he ensured that every request was met with professionalism and efficiency. The quality of leads generated was impressive, and the entire experience was seamless. I highly recommend this agency for anyone looking for reliable and effective telemarketing services.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsValue Driven Experience
Axendi is one of Europes leading providers of AI-powered contact center and BPO services. Since 2008, Axendi has been designing value-driven customer experiences by combining operational expertise with technology and in-depth vertical advisory...
Top Services:
- Call Centers
- BPO
- Customer Support
- Phone Answering Services
- AI Development
- Show more
- Location
- Warsaw, Poland
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAxendi Services
Data sourced from the agency's DesignRush profileL'Oreal BNP Paris Allegro Volvo Empik Affidea Rossmann
Axendi Reviews & Testimonials
Oskar Jan's Review Sourced from Google
Voice Contact Center sp. z o.o. is harassing people at the behest of Tauron. The company is unreliable and lacks professionalism in customer service.
Dawid Gadecki's Review Sourced from Google
The professionalism of this company stems primarily from a long-standing foundation built on an excellent management team. The knowledge of those responsible for preparing employees for the job is also at a high level. They provide both practical and practical training to prepare even the most novice for work in a contact center. Best regards, Dawid Gadecki
MoMa's Review Sourced from Google
A very chaotic conversation, with an arrogant woman who struggles to name the company she works for. Her voice is filled with dissatisfaction and disrespect. I wouldn't recommend this company if I'd known sooner (she called as a representative of Alior Bank, which confused me, but when she started asking strange questions, I realized something was wrong). I don't recommend contacting this company.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsMaximize Your Business Potential
OBI Services provides end-to-end call center services, using advanced tools and experienced multilingual agents to ensure customer satisfaction. A history of client success stories highlights our expertise in customer care operations...
Top Services:
- BPO
- Call Centers
- Digital Marketing
- Market Research
- Transcription Services
- Show more
- Location
- Dipolog City, Philippines
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $3/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOBI Services Services
Data sourced from the agency's DesignRush profileMeorient Senior Market Solutions Congruent Marketing Deenz Business Group GoQAV
OBI Services Reviews & Testimonials
Virtual Assistant Review from Robbie Forsyth
Obi Services has been a fantastic extension of our workforce, since we began using them for support in 2022. They have shown themselves to be efficient workers, giving us great output for the hours spent - at excellent value for money. Their versatility is outstanding too, supporting us with admin (the jobs our staff find boring), IT and design work. Their communication systems are ideal too, so we are always in the loop. Would strongly recommend them for anyone looking into an all round VA service.
Digital Marketing Review from Dusty Jenkins
I can't speak highly enough of the OBI team. I have been using them over 2 years now for my marketing company and have used them through a variety of tasks. Landing Page Design, Canvas Design, Branding, Logo Creation, Youtube Thumbnails, Youtube Bumpers, Logo Animation, Video Editing, Photoshop Editing, and List Building to name a few. Every new task I've made with them has been a home run overall. As new staff comes into OBI workspace, there will be times where we need to provide additional feedback but overall, I'm very very pleased with how they follow SOPs and help create them along the way. I have never been more organized in my marketing business and will continue to shout the OBI name from every mountain top I encounter. Give them a shot! Their communication is top notch and they truly feel like family to me. I couldn't do business without them.
Abdullah's Review Sourced from Google
OBI Services has been a dependable partner for our back office outsourcing needs. Their teamdemonstrates professionalism, efficiency, and a strong understanding of business processes. Theyhandle tasks such as data entry, lead generation, and virtual assistance with precision and reliability.Their solutions are tailored, cost-effective, and designed to support operational efficiency, allowing ourteam to focus on core strategic initiatives. Communication is seamless, and they are responsive to ourneeds.I highly recommend OBI Services for any organization seeking a trusted and capable back officeoutsourcing partner.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsBe Boundless
Dedicated remote teams from India, starting at $5/hour. 500+ pre-vetted professionals. Operated by LegelpTech Outsourcing Pvt Ltd (ISO 27001:2022 certified). 5-day risk-free trial. 48-hour shortlist. Founded 2021 by Ashu Mishra & Chandra Prakash. Serving SMB and mid-market clients globally...
Top Services:
- Staff Augmentation
- Cybersecurity
- Accounting
- Customer Support
- IT Services
- Show more
- Location
- Cheyenne, Wyoming
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsZedtreeo Services
Data sourced from the agency's DesignRush profileNDA Bound NA NDA
Zedtreeo Reviews & Testimonials
IT Services Review from Muhammad Anas Asghar
The greatest benefit to us was the lack of a need to take someone from the ground up. Our expert was familiar with AI workflows and recommended a few improvements that streamlined our day-to-day tasks.
IT Services Review from Muzamil shah
Unlike a traditional freelancer platform, where you must search through hundreds of profiles, Zedtreeo is different. They provided us with a pre-selected short list and these candidates had already been tested. This saved us hours that it would have taken and made the decision easier.
IT Services Review from Saqib Jalil
Thanks to Zedtreeo's work, the client improved lead quality, streamlined their sales process, and enhanced reporting accuracy. The team managed the project professionally, communicated clearly, and delivered milestones on time. Zedtreeo was responsive to requirements and adapted to feedback.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsHighest Quality, Call Center Services with Superior Customer Support.
Described as the largest answering service in Texas, TAS Unitedoffers live answering, automated answering, virtual receptionist, appointment scheduling, healthcare triage, help desk, and order entry, with HIPAA compliance and HITRUST certification across all platforms...
Top Services:
- Phone Answering Services
- Call Centers
- Location
- San Antonio, Texas
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTAS United Services
Data sourced from the agency's DesignRush profileBaylor Siemens Floodmaster Restauration Golden Pass LNG
TAS United Reviews & Testimonials
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Phone Answering Services Review from Cerena Schane
Partnering with TAS United not only helped save us money by outsourcing our call traffic, but enhanced our first impression with our customers. Beyond the ongoing and future savings, TAS United has allowed us to capitalize on more opportunities for new business. We have been able to eliminate significant time spent on the phones.
Call Centers Review from Viktoriia Bielkova
My experience using TAS United is very positive. Since TAS United is highly professional, responsive and client oriented. They provide a great service! I highly recommend TAS United as your business partner.
Phone Answering Services Review from Dr. Shiree Flume
I have been a customer of TAS United since 1989 and have been very satisfied with the service. The operators have helped many of my patients who were in mental health crisis over the years and their kindness and professionalism are much appreciated.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsConnecting Brands
A global Digital Marketing Agency helping brands streamline and scale their business with bespoke SEO, Social Media Marketing, PPC, Email Marketing, Content Marketing, Database generation, Lead Generation, Branding, and Website development solutions.We help you grow your business online...
Top Services:
- SEO
- Digital Marketing
- WordPress Website Design
- Digital Services
- Social Media Marketing
- Show more
- Location
- Pune, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEspial Solutions Services
Data sourced from the agency's DesignRush profileTelerainMD Boomerang Transportation Bow and Baan Technology Services Pvt. Ltd.
Espial Solutions Reviews & Testimonials
PPC Review from Ahmed Iqbal Khan
Espial worked for us to deliver quality leads through PPC campaigns. Our challenge was that we hardly had 1% conversion from all the clicks that we were getting through Google Adwords. Within a month our lead to conversion increased from 1% to 5%, that was a remarkable achievement. They know which design and content works best. The level of communication and responsiveness that we receive from them makes them incredibly easy to work with.
SEO Review from Saurabh Agarwal
We are very satisfied with the services received so far in these 7 months. Because of Espial Solution's efforts, the site's traffic boosted and most keywords used got high-rankings on Google search. As a result, the client receives more organic conversions and customer satisfaction. The team is very professional and punctual.
Digital Marketing Review from Rajeev Mehta
Working with them is quite fluid, they are available 24 hours of the day. Thanks to the work of Espial Solutions, website traffic increased and sales grew by almost 50%. The workflow is fluid, as the team is available all day. The client is impressed with the analytical way that Espial Solutions did their work, studying the business model first before starting.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe talk, We Listen, We Provide Solutions
Hire Live Support is a full-scale BPO service provider and a digital marketing company with 10+ years clientele and preparedness. We specialize in providing the leading live support services and new-age digital marketing gigs to SMEs, Enterprises, and Startups to delegate, scale, and manage business...
Top Services:
- Call Centers
- BPO
- Web Design
- Web Development
- SEO
- Show more
- Location
- Cerritos, California
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $5/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 16 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHire Live Support Inc Services
Data sourced from the agency's DesignRush profileGoggles4u Savers Hyperanimation Eyeglasses.pk
Hire Live Support Inc Reviews & Testimonials
Harry Ridell's Review Sourced from Google
We have been working with Hire Live Support for the past two years, and our experience has been very positive. We currently use their virtual assistant services and have three dedicated agents on our team.The agents are professional, reliable, and consistently deliver quality work. Communication has been smooth, and they have proven to be dependable business partners throughout our engagement.We appreciate their commitment to providing excellent support and would recommend Hire Live Support to businesses looking for trustworthy and professional virtual assistant services.
Eric Parker's Review Sourced from Google
We’ve had a great experience working with this team. They helped us build and scale a remote team of 10+ agents across tech VA support, GoHighLevel management, customer service, and onboarding calls. The quality of work, communication, and reliability has been consistent throughout.They quickly adapted to our processes and made a noticeable impact on our efficiency and customer experience. What really stood out was how cost-effective their solution was without compromising on performance. Highly recommended for any business looking to scale with a dependable remote team.
Andrew Marshall's Review Sourced from Google
We’ve had a great experience working with the HireLiveSupport team. They handle our customers with professionalism and efficiency, ensuring that every interaction is aligned with our company policies. Their ability to manage queries promptly and accurately has helped us maintain a high level of customer satisfaction.What stands out most is their commitment to delivering support that not only resolves issues quickly but also meets and often exceeds customer expectations. They act as an extension of our business, representing us with care and consistency.Overall, HireLiveSupport has been a reliable partner for customer management and support, and we would highly recommend their services to any company looking to strengthen customer relations.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsB2B Sales Conversations Start Here
CIENCE Technologies is a B2B Lead Generation and Sales Acceleration Company...
Top Services:
- Email Marketing
- Digital Marketing
- Call Centers
- Location
- Denver, Colorado
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCIENCE Technologies Services
Data sourced from the agency's DesignRush profileMicrosoft SAP FIVESTARS Travel Tripper Raise Segmint Second Genome Classy
CIENCE Technologies Reviews & Testimonials
Lead Generation Review from Josh Kaye
Complete Scam.Hired them for lead generation.Delivered bogus made up leads.Beat us for 10,000$.Zero return.Avoid at all costs.
Email Marketing Review from Josh Kaye
I recently engaged Cience Lead Generation, paying $10,000 for 250 qualified leads, expecting a professional service and solid prospects. Unfortunately, what I received was far from that. The leads they presented were completely fabricatednone of the individuals or businesses had requested information about my company. In fact, we obtained sworn affidavits from many of these so-called "leads" affirming they had never heard of us or requested any information.This is a blatant scam, and we're now in the process of pursuing legal action against Cience to recover our full payment. If you are considering working with them for lead generation, I strongly urge you to reconsider. Their practices are fraudulent, and you risk losing a significant amount of money without getting anything of value in return. We were misled, and now we're facing the consequences of trusting this company. Dont make the same mistake.
Financial Review from Joel Mantecon
I have worked with with the CIENCE team for over two years already. They provided my company with a team of SDRs that helped us with our lead generation efforts. Overall, we feel satisfied with our investment, as we have seen an increase in sales and organization.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDelivering Customer Service with a Personal Touch
Expertcallers is known for delivering dynamic solutions that emerge from our deep expertise in inbound and outbound customer engagement. We leverage proven strategies and advanced technology to enhance our call center services, poised to drive lead generation, issue resolution, and appointment setting...
Top Services:
- Call Centers
- Creative Services
- eCommerce
- BPO
- Customer Support
- Show more
- Location
- Princeton, New Jersey
- Number of Employees
- 500 - 999
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsExpertcallers Services
Data sourced from the agency's DesignRush profileBackbone Solutions Bringsy Authentic Gaming
The #1 Customer Service Outsourcing & BPO Company
With a legacy dating back to 2016, HiredSupport stands as a true trailblazer in the outsourced customer support realm...
Top Services:
- Customer Support
- BPO
- Call Centers
- Phone Answering Services
- Show more
- Location
- Rancho Cucamonga, California
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHiredSupport Services
Data sourced from the agency's DesignRush profileHealthyStuff Online Cycling Gear Fixd App Private Tunnel VPN CoinTree Make Up Eraser WowCube
Streamlining Your Operational Challenges
GlobalityNet helps small and midsize companies reduce costs and thrive through supply chain and operations consultancy or through our outsourcing services. While based in Pasadena, CA, we have teams in the U.S. and globally to help you with your projects...
Top Services:
- Phone Answering Services
- BPO
- Location
- Pasadena, California
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGlobalityNet Services
Data sourced from the agency's DesignRush profileTelecommunications Industry Finance Industry Corporate Services Industry
GlobalityNet Reviews & Testimonials
Joann Mak's Review Sourced from Google
We are grateful for the opportunity to work with Globalitynet. Their methodical approach and the ability to analyze data elevated our company performance. Root Cause Analysis, KPIs and Supplier Score Cards all seem easy under their professional services and supervision.
Loc H's Review Sourced from Google
GlobalityNet helped us achieve our targets. They are very hands-on and are easy to work with.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsEmpowering Brilliant Founders From Zero To Traction
Startupuserspace is a full-stack, AI driven marketing and sales Partner for early-stage startups. We help startups and scaleups expand into GCC, Africa, Asia, and Europe wit tailored go-to-market strategies and growth Solutions. We help founders go from idea to traction by acquiring their first paying...
Top Services:
- Digital Marketing
- Web Design
- Branding
- SEO
- Social Media Marketing
- Show more
- Location
- Dover, Delaware
- Number of Employees
- Under 49
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsStartupuserspace Services
Data sourced from the agency's DesignRush profileNetwork VC Intuitive Investors Forum ( IIF) MyBoat2 FiftyPoints Venture Capital ImportCredit Global
Delive Globally, Talk Locally
Euroanswer is a boutique-style outsourcing partner delivering tailored, high-quality customer service and CX solutions, focused on helping businesses compete through exceptional customer experience rather than just cost and efficiency...
Top Services:
- BPO
- HR Outsourcing
- Location
- Bucharest, Romania
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $25/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEuroanswer Services
Data sourced from the agency's DesignRush profileFinance Industry GamingIndustry Education Industry eCommerce Industry
Euroanswer Reviews & Testimonials
Dragos Zlateanu's Review Sourced from Google
Got a serious call center need? Looking for exotic languages support? Shop no more. Here you'll find young people, customizable products, flexible governance.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsBPO Company India | Call Center Outsourcing | Ascent BPO
Ascent BPO Services focuses on delivering quality call center outsourcing and customer care services. Our dedication to client satisfaction ensures high‑quality results in data entry, conversion, and support...
Top Services:
- BPO
- Call Centers
- Business Consulting
- HR Outsourcing
- Customer Support
- Show more
- Location
- Noida, India
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAscent BPO Services Services
Data sourced from the agency's DesignRush profileGuwahati University Silver Pumps & Motors Pradhan Mantri Kaushal Vikas Yojana IndiaMART HDFC Bank
Ascent BPO Services Reviews & Testimonials
Tarun Badhautiya's Review Sourced from Google
I was looking for a reliable BPO Projects provider to support my business operations, and my experience with Ascent BPO has been positive. The team explained the project requirements clearly and provided good support throughout the process. Communication has been smooth, and the overall workflow has been easy to manage. I appreciate their professional approach and timely coordination. The project has been helpful for my business, and I am happy with the progress so far. I would recommend Ascent BPO to businesses looking for BPO project opportunities and professional support.
Anita Balodi's Review Sourced from Google
Ascent BPO stands out as a dependable BPO Projects Provider. Their staff is knowledgeable and helped us understand the onboarding process step by step. The overall experience was smooth and well organized.
Shivani bhardwaj's Review Sourced from Google
Ascent BPO Services has been a trustworthy partner for our business requirements. Their professionalism, timely support, and commitment to quality make them stand out. The team is knowledgeable and always ready to assist. Highly satisfied with their services.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAccelerate Your Revenue.
Revnew's outbound lead generation services help businesses shorten sales cycles and increase ROI. Get qualified leads, data, and expert support...
Top Services:
- Digital Marketing
- Content Marketing
- Email Marketing
- Event Marketing
- Call Centers
- Show more
- Location
- Claymont, Delaware
- Number of Employees
- 50 - 99
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRevnew, Inc Services
Data sourced from the agency's DesignRush profileSales Xceleration Treasury Suite Call Center AI Provider
24/7 live answering for property professionals - real people, not bots
SignMore is a call center company committed to elevating client engagement through 24/7 live support, bilingual answering, and CRM integration. Our broad client portfolio is a reflection of our proficiency in lead qualification, emergency response, and appointment coordination within the niche...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- Location
- Portland, Oregon
- Number of Employees
- 1000 & Up
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSignMore Services
Data sourced from the agency's DesignRush profileMcGraw Realtors XS Asset Management Chido Real Estate Investments The Agency ONXHomes Quantive Property Management Lang Management RE/MAX Keller Williams Heritage Terra Bella Property Management
SignMore Reviews & Testimonials
Nick Resto's Review Sourced from Google
We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.
Fred Paskell's Review Sourced from Google
Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼
Stasia Creek 406 East Realty's Review Sourced from Google
Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe are a nimble organization and can provide a customizable solution that meets your needs.
Customer Contact Services remains committed to delivering exceptional support and boosting customer satisfaction through call center services. Our broad client portfolio highlights our proficiency in live agent response, cost management, and customizable solutions for diverse industries...
Top Services:
- Call Centers
- Location
- Minnetonka, Minnesota
- Number of Employees
- 250 - 499
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCustomer Contact Services Services
Data sourced from the agency's DesignRush profileConsumer Goods Industry Finance Industry Healthcare Industry
Customer Contact Services Reviews & Testimonials
Tara Miller's Review Sourced from Google
CCS has been a lifesaver for our business! We have people who man the phones 24/7, but in the event a call is missed, for whatever reason, CCS steps in, handles the call, gets all the pertinent information, sends us a text and then calls to ensure we got the message.We've used them for a few years now and are very happy with the cost and service.If you're looking for a backup/after hours answering service solution, try these folks!
Eloy Perez's Review Sourced from Google
DO NOT DO BUSINESS WITH THIS SERVICE. I cannot emphasize enough that the pricing and presentation are very misleading. We had a previous answering service that we were paying less than $50 a month for when they solicited our partnership. The representative, Chrissy Lochner, recommended the $99 per month plan with the commitment to review after the first month came in; that NEVER happened. Here we are 3 months and SEVEN THOUSAND DOLLARS later when we were finally able to cancel the services. When I called to speak with the billing department the representative Dianne Archerd, stated she was only in the billing department and would need to switch me over to her customer service department, she placed me on a 40+ minute hold and then the phone went silent. I guess that is their “Customer Service” at its best. Now you know how they came up with $7,000 of over the limit minutes and fees on their billing! They are now sending an outstanding invoice for an additional $1,274. Please do your due diligence before getting into business with this company.
Natalie Cadarette's Review Sourced from Google
Our company switched to CCS about 6 months ago, and we have nothing but raving reviews. Coming from a challenging partnership with another vendor, CCS solved all of the challenges we had faced and has helped us reach our goals in as little as a few months. The team is extremely kind and easy to work with, flexible with our process, and the caller experience is superb. Customer service is top- notch from admin to agent and they are incredibly responsive. Highly recommend!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTotal CX and BPO Services.
Our core value at ROI CX Solutions is delivering tailored call center outsourcing solutions that scale with your business. Impressive outcomes define our legacy in customized scripting, agent training, and seamless onshore-offshore staffing blends—ensuring 24/7 support that drives exceptional customer...
Top Services:
- Call Centers
- BPO
- Customer Support
- Phone Answering Services
- Show more
- Location
- American Fork, Utah
- Number of Employees
- 1000 & Up
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsROI CX Solutions Services
Data sourced from the agency's DesignRush profileHello Fresh SAMSUNG TSA PRE Panera VISA
ROI CX Solutions Reviews & Testimonials
Mr. John's Review Sourced from Google
If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.
Valupack Gaming's Review Sourced from Google
Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.
Alece Peterson's Review Sourced from Google
I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly.The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour employee costs, re-imagined lower
Kimon Services is a UK-based company specializing in cost-effective outsourced business admin solutions, including dedicated customer support, data entry, and back-office staffing. We offer managed offshore teams and Employer of Record (EOR) services tailored to client needs, helping businesses reduce costs...
Top Services:
- BPO
- Customer Support
- Accounting
- HR Outsourcing
- Phone Answering Services
- Show more
- Location
- London, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKimon Services Services
Data sourced from the agency's DesignRush profileGlobal Guardians GorillaHub 21st Century AV Ltd n-gage messenger Meeting Store PNG CR
Kimon Services Reviews & Testimonials
Martin F's Review Sourced from Google
Excellent company. Michael works hard to understand your needs and create a customised service around your specific requirements. The VA's have been able to accurately fulfil our scope of work and at an affordable price point.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsHit Rate Solutions: Affordable Call Center ForSMEs US Businesses
Hit Rate Solutions provides high-quality customer support for global brands. As call center experts, reliability underscores our approach to inbound and outbound communications, wherein we help businesses exceed customer expectations daily...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Location
- Chicago, Illinois
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $7/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsHit Rate Solutions Services
Data sourced from the agency's DesignRush profileMark Medeiros David Tillman Sandy Zell
Hit Rate Solutions Reviews & Testimonials
Jeremy Kihonge's Review Sourced from Google
I had an excellent experience working with Hit Rate Solutions. From start to finish, their team was professional, responsive, and committed to delivering results. Communication was clear throughout the process, and they took the time to answer questions and ensure everything was handled efficiently.The level of customer service exceeded my expectations, and it was evident that they genuinely care about their clients’ success and satisfaction. The entire experience was smooth, well-organized, and stress-free.I highly recommend Hit Rate Solutions to anyone looking for a reliable company that values professionalism, transparency, and customer support. Thank you to the team for a great experience!
ComfortMax Energy's Review Sourced from Google
They’ve been really great to work with. Prompt, responsive, and truly committed to quality and customer satisfaction. Communication is always clear and efficient, and they make the process easy from start to finish.I’ve had a very positive experience overall. They are professional, reliable, and consistently focused on improving and tailoring their services to better support their clients. It’s clear they take feedback seriously and strive to deliver great results.I would definitely recommend them to anyone looking for dependable telemarketing support.
Johnny Cardenas's Review Sourced from Google
HitRate has been amazing from the start. To onboarding, account manager communications, and the associate we oversee have been excellent. Very pleased with the way this partnership has gone and excited to see us grow with them as well. Highly recommend their services.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsGrowth Through Servant Leadership
Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...
Top Services:
- BPO
- Call Centers
- Customer Support
- Business Consulting
- Show more
- Location
- Nacogdoches, Texas
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $45/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEtech Services
Data sourced from the agency's DesignRush profileFintech Industry Retail Industry Hospitality Industry
Etech Reviews & Testimonials
Haley E C's Review Sourced from Google
If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.
Charles Symmonds's Review Sourced from Google
This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome.This is not the sign of a reputable company you should consider partnering with.
rahil jain's Review Sourced from Google
Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour business is our business.
Kraft Communications is a Social Media Management and Web Design company dedicated to taking care of your online presence...
Top Services:
- Branding
- Social Media Marketing
- Web Design
- eCommerce Development
- Creative Services
- Show more
- Location
- Terrace, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $56/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKraft Communications Services
Data sourced from the agency's DesignRush profileWine On The Terrace Fusion Eyecare Kitimat Northwest Fuels Ltd D & J Container Services Ltd. Master Sweeper Ltd. Bloomaceuticals Complete Solids Control Versalles Value PNGi Dr Rem Lee Hospital Foundation
Kraft Communications Reviews & Testimonials
Katrina Kindrat's Review Sourced from Google
Janine has helped me tremendously with marketing my business, Creative Canvas Canada on Facebook, IG and Mailchimp. Her creative writing is exceptional and I’m forever thankful for her and her skillset!
Paula Mackay's Review Sourced from Google
Kraft Communications was incredible to work with. Janine, and Brooke were so compassionate and so professional through the entire experience for my dad’s celebration of life. I would 100% recommend them for any streaming event you may have! Thank you again!!!
Leanne Harms's Review Sourced from Google
Janine and her staff are very professional, friendly and helpful. They go above and beyond for any task I ask of them and they are very courteous and prompt. The graphics and diction are top quality. Best money ever spent!!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsProven Lead Generation For Complex B2B Sales
JMS is a leading B2B lead generation firm serving companies that offer complex, often high-ticket solutions, products and services. Our clients rigorously test us against other lead generation firms, and we consistently prove our ability to meet or exceed their objectives. Based on this trust, clients make...
Top Services:
- Call Centers
- Digital Marketing
- Location
- Willoughby, Ohio
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsJMS Elite Services
Data sourced from the agency's DesignRush profileAmazon Merge Healthcare Deloitte TheRealReal WhereTo GuideStar Viewpointe
Empowering Healthcare Providers
Malakos Healthcare Solutions is a U.S. focused medical billing and revenue cycle management company helping healthcare practices improve reimbursements, reduce claim denials, and streamline billing operations. We support specialties including chiropractic, pain management, physical therapy, behavioral health...
Top Services:
- Customer Support
- IT Services
- BPO
- Call Centers
- Business Consulting
- Show more
- Location
- Cheyenne, Wyoming
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $15/hr
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMalakos Healthcare Solutions Services
Data sourced from the agency's DesignRush profileCorporate Services Industry Health Care Industry Dental Industry
every call is a connection and every interaction is an opportunity.
Founded in 2019, our call center has swiftly risen to prominence delivering expectational customer service solutions. Celebrating five years of consistent growth, we've reached the pinnacle of our industry. Join us in our journey to success where we prioritize your CSaT and unprecedent performance...
Top Services:
- Call Centers
- BPO
- Customer Support
- Business Consulting
- HR Outsourcing
- Show more
- Location
- Cairo, Egypt
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $8/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsWazowski Outsourcing Services
Data sourced from the agency's DesignRush profileAS Auto Moto Sale Boca Connections Folsay Investments Silverlight
Wazowski Outsourcing Reviews & Testimonials
Mohamed Ahmad's Review Sourced from Google
They're enslaving people.They took four people in a batch and didn't accept any of them, nor did they compensate them for the lost time. So why did they accept them in the first place? They're enslaving people.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsHire Filipino VAs That Actually Deliver.
Dedicated virtual assistants and full phone teams, matched in 3 to 5 days, managed daily by our team, and backed by a 110-Day Guarantee. You run the business. We run the team...
Top Services:
- BPO
- Customer Support
- Call Centers
- Location
- Quezon City, Philippines
- Number of Employees
- 50 - 99
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsArmasourcing Services
Data sourced from the agency's DesignRush profileTekton Growth NorCal Pool Service Click Press Hub Ask Away Health Twin Cities Auto Auction
Armasourcing Reviews & Testimonials
Joanna Pulvinar's Review Sourced from Google
We signed up for their Managed VA Team (3 VAs + team lead + reporting) and it immediately helped our ops. Eli was involved in the planning stage, and Lyza handled onboarding. We now have someone on admin, inbox management, and basic CRM updates way more organised than before!
zai Dela Cruz's Review Sourced from Google
We brought them in during a busy period, and honestly it helped us stay afloat. Eli was easy to talk to and very practical. The onboarding with Alessandra was smooth, and now things feel a lot more under control.
Ashley mae Santiago's Review Sourced from Google
Our company was expanding fast and we were starting to feel the pressure in operations. Armasourcing stepped in at the right time. Eli helped map out what roles we actually needed, not just what we thought we needed. Since onboarding, everything runs a lot smoother and more structured.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsVirtual Assistants & Legal Answering
Betties virtual receptionists are specially trained by industry experts to masterfully navigate the legal intake process, schedule consultations, screen calls and take messages. We proudly support solo and small law firms across the US and Canada...
Top Services:
- Call Centers
- Phone Answering Services
- Location
- Scottsdale, Arizona
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsBack Office Betties Services
Data sourced from the agency's DesignRush profileTelecommunications Industry IT Industry BPO Industry Legal Industry
Family-Owned and Operated, 100% US-Based
Sage Outsource Solutions is a boutique customer contact center with a focus on SaaS, eCommerce, and rapidly growing companies. Our family-owned operation takes great pride in fostering outstanding customer relationships that increases lifetime customer value...
Top Services:
- Call Centers
- Location
- Pompano Beach, Florida
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSage Outsource Solutions Services
Data sourced from the agency's DesignRush profileGrasshopper VoxOx GoToMeeting Upserve Chargify
Your growth is our mission
Connext helps companies build custom, dedicated offshore support teams...
Top Services:
- BPO
- Call Centers
- Customer Support
- Transcription Services
- Accounting
- Show more
- Location
- Angeles, Philippines
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $11/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsConnext Global Solutions Services
Data sourced from the agency's DesignRush profileHome Depot Sysco Popeyes Jack in the Box
Stop Chasing Leads. Start Closing Deals.
Konsyg is a global lead generation and sales outsourcing firm that delivers sales-ready leads, booked meetings, and scalable revenue growth for businesses of all sizes. We eliminate the hassle of cold outreach by providing pre-qualified, high-intent prospects, ensuring your sales team focuses on closing...
Top Services:
- Customer Support
- Digital Strategy
- Email Marketing
- Digital Marketing
- Business Consulting
- Show more
- Location
- Singapore, Singapore
- Number of Employees
- Under 49
- Average Hourly Rate
- $1000/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKonsyg PTE Ltd Services
Data sourced from the agency's DesignRush profilePikoHANA FEV3R Gympass
Empowering Teams & Streamlining Global Operations
KamelBPO helps businesses build dedicated offshore teams in the Philippines. Based in Clark and Canadian-owned, we recruit full-time staff for travel sales, customer service, education, technical support and back-office operations. Clients direct their teams while we handle recruitment and local HR, payroll...
Top Services:
- BPO
- Call Centers
- Customer Support
- HR Outsourcing
- Show more
- Location
- Angeles, Philippines
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKamelBPO Services
Data sourced from the agency's DesignRush profileHealth Care Industry Education Industry Finance Industry
KamelBPO Reviews & Testimonials
Princess Mendoza's Review Sourced from Google
Five stars for the amazing culture! Working at KamelBPO has been a great experience. It’s a fun environment where you feel motivated every day, and the management truly supports your growth. Highly recommend!
Rolando Jacinto (Pinkish)'s Review Sourced from Google
As an independent contractor at Kamel Media, I can say that this company is truly amazing and promotes a great work-life balance. I would definitely recommend it to my friends who feel exhausted in companies that only prioritize numbers rather than their employees.I worked in the BPO industry for quite some time, and I used to feel very tired and burned out. That changed when I discovered Kamel Media. The environment here is supportive, and the team genuinely cares about the people they work with.The support has been excellent, and I am very grateful. Thank you, Kurt and Mariannah! 😊
Jenielyn Cayabyab's Review Sourced from Google
I’m truly glad to be part of CamelBPO. It’s a wonderful company with a supportive and kind team that continuously helps me grow and push myself to reach my best potential.I’m grateful for the opportunities and guidance I receive here, and I look forward to growing even more with the company in the future.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsourcing Solutions Made Easy
Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- BPO
- Market Research
- Show more
- Location
- Cairo, Egypt
- Number of Employees
- 250 - 499
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsContact Center Source Services
Data sourced from the agency's DesignRush profileA Giant Global Ecommerce Brand Google Premier Channel Partner Mortgage Bank Lender USA Nationwide Debt Consolidation
Contact Center Source Reviews & Testimonials
Basil Salah's Review Sourced from Google
Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration.I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support.I’m grateful to be part of such a positive and encouraging environment
Mohamed Shazly's Review Sourced from Google
This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service
Habiba Essam's Review Sourced from Google
I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDelegation For Exponential Success
Virtual Assistant House, Corp. is a modern Business Process Outsourcing (BPO) and Virtual Assistance company delivering flexible staffing and managed outsourcing solutions. We provide dedicated virtual assistants, specialized remote professionals, and operational support teams tailored to the unique...
Top Services:
- BPO
- Social Media Marketing
- Call Centers
- Customer Support
- HR Outsourcing
- Show more
- Location
- Davao City, Philippines
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $15/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVirtual Assistant House, Corp Services
Data sourced from the agency's DesignRush profileWe Propel T Mobile Verizon Omega 3 AT&T
mNotify helps businesses transform communication into digital growth. We are a software development company who provides customer engagement solutions including Custom Software Development, Bulk Messaging Solutions, AI Chatbot development, Call Center solutions and AI Powered automation. Our solutions enable...
Top Services:
- Web Design
- UI/UX Design
- eCommerce Development
- Web Development
- WordPress Website Design
- Show more
- Location
- Accra, Ghana
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsmNotify Company Limited Services
Data sourced from the agency's DesignRush profileGT Bank (GTCO) Ghana National Association of teachers (GNAT) University of Ghana Business School GIZ Ghana USAID Solidaridad Ghana Kwame Nkrumah University of Science and Technology Roverman Productions Globe Productions The OR Foundation
mNotify Company Limited Reviews & Testimonials
Kpabu Francis's Review Sourced from Google
It is a good channel to remind your customers of your business about their arrears or outstanding debts.
Simon Akwasi Agyei's Review Sourced from Google
I like your services, however it will be of a great help if you give an option where you have data of phone numbers already, where someone can do a bulk messaging to.Also, my account was restricted for reminding a client of a bill they supposed to pay, which is quite not fair...I don't remember being given a note that you can't sent reminders on bills.
Abdul-Rahaman Abdul-Razak's Review Sourced from Google
I organized an important program which requires a draft of a name as sender's name. To my surprised, you never fulfilled that for me. I complained thinking of having a redress and was ignored. If you have any doubt of your client, you have several ways of getting to know him better. In as much you do business, the customer has a right.Though I have really enjoyed your services earlier before that incident.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSmart Billing Partner
Nationwide medical billing & revenue cycle management for healthcare providers billing, coding, credentialing, and HIPAA-compliant claims support...
Top Services:
- Digital Services
- AEO
- SEO
- PPC
- Accounting
- Show more
- Location
- Madera, California
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDocs Medical Billing Services
Data sourced from the agency's DesignRush profileYour Precious Dream Kimberly Riggi Robertson Counselling
Docs Medical Billing Reviews & Testimonials
Kara Brock's Review Sourced from Google
Sam has been excellent for my podiatry practice. He responds quickly and follows through on any concerns. My reimbursement has gone up significantly since transitioning to Docs medical. They also provide credentialing services and have been very helpful
Hema Majeno's Review Sourced from Google
Docs Medical Billing has been helping my practice since I started last year. They get things done on time. They help my front and back staff to check eligibility, they help me set up.portals for insurances, and do their diligence on claims. They also help me find a web designer.I highly recommend them 👌
Catherine Abbaa's Review Sourced from Google
My experience with Peter and his team and the entire Docs Medical Billing LLC in handling my complex billing was very professional, reliable and smooth. The quality of their services far exceeded my expectations. The services was outstanding. I will continue to work with them and recommend them to anyone
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPublic sector sales acceleration
Our B2G sales team helps you set more meetings and win more deals with state and local government agencies at a fraction of the cost of hiring internally...
Top Services:
- Business Consulting
- Call Centers
- Phone Answering Services
- Location
- Tempe, Arizona
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSLED Sales Services
Data sourced from the agency's DesignRush profileNational Sign Plazas ServiceGuru Blue Sky Strategy Velawcity Bravous
Nearshore call center and VA teams, live in about 7 days
Call Force Global builds dedicated nearshore call center and virtual assistant teams from Jamaica, Trinidad, Saint Lucia, Belize, and Colombia for North American businesses. Teams go live in about 7 days at 12 to 18 USD per hour all-in, on month-to-month terms with no long contracts. Every call is scored by...
Top Services:
- Call Centers
- BPO
- Phone Answering Services
- Customer Support
- Show more
- Location
- Toronto, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCall Force Global Services
Data sourced from the agency's DesignRush profileUS Final Expense Insurance Buyer US Debt Relief Campaign Buyer US Health Insurance Enrollment Buyer
Call Force Global Reviews & Testimonials
D Waters's Review Sourced from Google
We’ve been using Call Force Global for after-hours call coverage at our automotive business and it’s been a positive experience. Their team is responsive, professional, and helps ensure we don’t miss customer calls when we’re closed.What I appreciate most is the transparency. We have visibility into call activity and outcomes, and their technology makes it easy to stay informed without adding extra work to our team.Reliable service and easy to work with.
yigal matusevitz's Review Sourced from Google
We’ve been working with Call Force Global for customer service support, VA services, and some lead generation. It’s been nice having a team that can adapt to what we need instead of forcing a one-size-fits-all approach.They helped put together a solution that fit our workflow, and the technology makes it easy to see what’s happening without a lot of back and forth. Overall, it’s taken some pressure off our team and helped us stay more organized as we’ve grown.
Sargon S's Review Sourced from Google
Call Force Global handles our after-hours calls and bookings. We were missing calls before but now thanks to them, never again. The team is fully focused now and have been working to their best thanks to their help. No complaints at all and would definitely recommend to anyone in this field. GOD BLESS
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDedicated virtual assistants, fully vetted and fully managed.
Stellar Staff places dedicated, full-time virtual assistants with US businesses that need real capacity, not another freelancer to manage. Clients interview a shortlist of pre-vetted candidates, pick the one they want, and start in five to six days. We handle sourcing, screening, onboarding, payroll, taxes...
Top Services:
- BPO
- Customer Support
- HR Outsourcing
- Call Centers
- Accounting
- Show more
- Location
- Newport Beach, California
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsStellar Staff VA Services
Data sourced from the agency's DesignRush profileCurium Pharma Six Degrees Executive Cochrane Kranus Health Red Piranha Sterling Industries Magmic
Stellar Staff VA Reviews & Testimonials
John Lopez's Review Sourced from Google
We had a great experience with Stellar Staff! The entire process was seamless from start to finish. Their team made everything easy, communicated well, and helped us find a VA who was a great fit for our company. We would definitely recommend them!
Hawa Bah's Review Sourced from Google
I’ve had an amazing experience working with Stellar Staff, especially with my VA, Argen. She has been an incredible asset to my business—organized, dependable, and always willing to go above and beyond.What stood out the most was her support while I was on maternity leave. She helped manage client communications, kept projects moving, and made sure everything continued running smoothly. Having someone I could truly rely on during that time gave me so much peace of mind.Argen is proactive, detail-oriented, a fast learner, and genuinely cares about the success of the businesses she supports. I highly recommend Stellar Staff to anyone looking for a reliable virtual assistant agency. I’m so grateful for their support and look forward to continuing to work with them!
Lag Beauty's Review Sourced from Google
We have been working with Stellar Staff for several months now, (Kristina our Rep and Evelyn our VA) couldn’t be better!! We are truly happy of working with them, the process and the progress we’ve seen with them has been so effortless and rewarding. Very professional, attentive and just overall amazing. Looking forward to continue growing and building together. 100/10! ✨🫶🏽 Amazing company.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
What Is An Outbound Call Center Company?
Outbound call center companies operate as customer communication hubs for their respective businesses clients.
The Telemarketing & Call Centers industry's market size is expected to increase 2% in 2022. Why?
As the name suggests, these companies make outbound calls to customers, prospects or other businesses on behalf of client organizations. These calls can be of telemarketing, sales, fund-raising or any other type to reach and attract the clients’ prospective customers.
Companies may also use their services to conduct market research and various surveys. Having in mind that a whopping 54% of consumers feel that companies need to develop more innovative ideas for customer engagement, these specialized companies may provide an ideal solution.
Outbound call centers can help organizations that are looking to scale and expand their business by getting in touch with their clients while keeping the costs in check.
Their main purpose is to cater to the client's customers and their needs - however, before hiring one, organizations need to understand their long-term and short-term goals, as well as their customers’ habits and needs.
Businesses use these specialized services to make their prospective and existing customers aware of their products and services. Every successful sale achieved via these services is referred to as an outbound sale.
What Do Outbound Call Centers Do?
Unlike conventional answering services, outbound call center companies function as business operators that employ customer support agents and sales representatives that make outgoing calls to third parties.
The purpose of making outbound calls can be:
- Increasing sales
- Sending follow-up mailings
- Testing unknown markets with cold calling
- Developing good customer relationships
As their name states, these agencies make outbound calls; however, some companies combine outbound and inbound calling.
Depending on the nature, type and the industry of client business, companies use these services for the purposes of:
- Customer service calls
- Customer notification
- Updating customer/client contact list
- Marketing Research
- Surveys outreach
- Telemarketing sales/cold calls
- Warm calling existing customers
- Nonprofit fundraising
- Post-sale follow-ups
- And more
By using major KPI metrics to measure an outbound call center's performance, client organizations can improve the overall customer experience, to positively impact their retention rates and reputation.
Looking for the best virtual receptionist services?
FIND THEM HEREWhat Is The Difference Between Inbound And Outbound Call Centers?
As their denomination might already suggest, the main difference between these specialized companies is their purpose and direction of calls.
While inbound call centers accept calls coming to the business, outbound call center companies, on the other hand, reach out to prospects for lead qualifications and sales effort.
Both services focus on delivering the highest level of customer satisfaction but inbound centers support teams manage customers and tend to any inquiries and potential issues they may report.
Outbound agents call customers that match their target audience to learn more about their needs and interests and meet them successfully.
Why Should You Opt For Outbound Call Center Services?
Outbound calling has proven to be one of the key sales channels for businesses in various industries - and there are numerous reasons to utilize it.
These types of call center companies provide professional support and resources that guarantee the success of your outbound sales efforts. Adding the latest trends to the mix can elevate your business further.
The main advantages of opting for this kind of services include:
1. Improved Customer Loyalty
Although their primary purpose is selling, outbound calls are not exclusively sales-related. They also keep clients engaged with a business, informed on their latest offers and make them feel valued with a personalized, direct approach. They drive prospects and existing customers down the conversion funnel and towards a potential purchase, and eventually towards brand advocacy and loyalty.
2. Improved Turnover Rate
Outbound calls can be extremely demanding and in-house teams often cannot respond to the challenges of large volumes of calls or daily deadlines. It’s an unwritten rule about the industry that call centers in general have a high turnover rate.
By contracting an outbound call center company, you avoid dedicating a large number of resources, hiring and training employees and getting a team of competent, well-trained professionals that make calls on your behalf.
This leads us to our next point...
3. Reduced Operating Costs
An outsourced 24/7 call center saves you both time and money. Instead of establishing your own outbound calling service, you can outsource it at a fraction of the cost that requires hiring, training, finding a physical location, equipment, setting up, maintenance, etc.
4. Improved Productivity
Outsourcing your outbound call efforts to respected specialized companies ensures your clients are in good hands. It also leaves your in-house employees with more time to focus on their other, primary duties.
Your internal business productivity increases simultaneously with customer satisfaction and ultimately, lead generation.
5. Better Lead Generation
Employing these services can take a lot of weight off your marketing team’s shoulders as outbound calls can acquire relevant, high-quality leads. With the right outreach campaigns, they’re able to secure them at a much higher rate than almost any single marketing strategy.
How Much Do Outbound Call Center Companies Charge For Their Services?
These companies typically offer three distinct pricing models:
- Hourly rates
- Pay for performance
- Combined pricing
Most companies charge between $25 to $49 per hour, depending on factors like:
- Program size
- Program difficulty
- Contract length
Most of them will not consider, or won’t be able to work on pay to performance basis unless the client company provides detailed information about the calling program’s:
- Script and call guide
- Reports
- Training material
- Recorded call samples
How To Choose The Best Outbound Call Center Service Provider?
How do you select the best outbound company for your business? Follow these steps when choosing your future partner:
1. Understand What Outbound Services They Offer
Do they only offer outbound call services or do they combine them with different services like direct mail, mail blasts, telemarketing, media advertising, etc.
2. Choose Between Dedicated Or Shared Agents
The best outbound call centers in the USA offer both dedicated and shared agents/reps. Dedicated agents are assigned only to your account or project, giving your company their full time and attention, while shared ones work for several clients simultaneously.
3. Location
Outsourcing your call efforts comes with different location options that bring cost-effectiveness and resource efficiency in their own way and measure:
- Internal (within your premises)
- External (hosted by these companies themselves)
- Virtual (Cloud-based, using remote agents)
Decide on which functions of managing call center are most important, whether you want and/or need to be more involved, etc.
4. Security Measures
Security is one of the major factors to take into consideration when choosing an outbound partner. Whether on-premise or cloud-based, be sure to investigate their preventive measures around disaster recovery and redundancy.
5. Reputation
A proven track record is the key when you employ these specialized services, especially if you’re a player in the industry that’s reliant on outbound sales.
Try to find as much as you can about your prospective agency’s past experiences to swiftly weed out the unwanted options.
6. Regular Reports
One of the key reasons why companies opt for outsourcing, in general, is that the hired companies help them keep track of various activities and measure their performance.
In the sea of different outbound call center companies in the United States, always look for one that uses a reporting system that details campaign performance, so you can make timely and necessary adjustments effortlessly.
Looking for the top IT Outsourcing Companies?
FIND THEM HERE10 Questions To Ask Outbound Call Center Companies Before You Hire One
Before selecting an ideal outbound call center in the US, make sure to gather as much information as you can about their company culture, approach to tasks and quality of work.
Ask them the following questions:
- What is your availability?
- What level of reporting can we expect?
- What call volume can you handle daily?
- What outbound services do you offer?
- Do you have relevant experience with my industry?
- What is your area of specialization?
- How long have you been in the business?
- How do you prove the quality of your services?
- How safe is my data and can you prove it?
- What are your working hours and how much do you charge?
…
Scroll Up To Find The Best Outbound Call Center Companies For Small Business And Pick Your Partner Today!
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