Our US-based directory highlights the best call answering service providers, evaluated through five ranking criteria and vetted by 12 experts using 200+ verified client reviews. This gives you a trustworthy way to select the most suitable inbound call center services for your needs.
Discover Professional Phone Answering Services in the US
151 Companies-Rankings updated: August 24, 2026
Call answering service providers on DesignRush are vetted for service quality and verified client feedback. Some listings may be sponsored.
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions
TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...
America's best phone answering service taking care of your callers
America's best phone answering service taking care of your callers
As the worlds customer conversation experts, Moneypennys unique blend of brilliant people and AI technology integrates seamlessly to deliver customer communications that unlock valuable opportunities for businesses, 24/7. Available across all voice and text channels, Moneypenny responds to and fulfills...
AI-Powered Support-as-a-Service Company Focused on the Tech Industry
AI-Powered Support-as-a-Service Company Focused on the Tech Industry
SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010...
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...
Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by staying connected with your customers 24/7. No bots. No AI. Just real people, answering with care, treating your customers like their own. We handle your calls, book appointments, qualify leads & much more...
Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements...
As a multiple award-winning, 24 hour call center & live answering service, you should know that our call agent team is trained and certified in professional call taking, messaging, dispatch and appointment setting. We are the first line of communication for hundreds of medical offices, hospitals, property...
Virtual HQ provides small, medium and large businesses with a total Virtual Office solution 24x7. We provide a premium Australian Telephone Answering Service (Virtual Receptionist Service) answering your phone calls 24x7. For a truly national presence we offer Virtual Mail Address subscriptions in over 50...
For over six decades, Call Management Resources has been a trusted provider of answering services and call center solutions. Get in touch with us today!...
A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...
Welcome to AmeriCall, one of the nations leading providers of advanced, outsourced contact center.
Welcome to AmeriCall, one of the nations leading providers of advanced, outsourced contact center.
Welcome to AmeriCall, one of the nations leading providers of advanced, outsourced contact center and answering services options since 1938. We specialize in creating powerful, efficient, and cost-effective solutions for our clients across the United States and around the world. Our demonstrated suite of...
Blue Valley Marketing (BVM) provides exception INBOUND and OUTBOUND Call Center Services. Since 1991 BVM has supported businesses operating in B2B, and B2C industries with six US Based locations. We have successfully completed over 5000+ projects in various industries...
Gabbyville specializes in providing live virtual receptionist answering services to a wide array of small and medium-sized business owners across the nation. Our services encompass answering inbound calls, making outbound calls, scheduling appointments, and a host of other administrative tasks...
Extraordinary Customer Experience Begins with People First.
Extraordinary Customer Experience Begins with People First.
Built on 50 years of contact center experience, Ansafone Contact Centers is one of the leading call centers in the country. Not only do we provide world-class customer experience, we also promote our people from within and believe our people are the most important assets. Many companies strive to create an...
TeleDirect stands tall as an acclaimed industry frontrunner, focused on delivering outstanding on-demand call center and phone answering solutions. With a profound grasp of the contact center landscape, the team has firmly positioned itself as the ultimate preference for global organizations...
Vareweb is a Dallas-based web design, digital marketing and GoHighLevel automation agency helping businesses build stronger digital experiences, improve visibility and convert more leads...
Highest Quality, Call Center Services with Superior Customer Support.
Highest Quality, Call Center Services with Superior Customer Support.
Offering Call Center Services. In today’s fast-paced business environment, a missed call equals a missed customer. Enter TAS United. Our experienced, bilingual agents answer your calls when you can’t – keeping you connected to your patients or customers 24/7/365...
Make customer experience your strongest competitive advantage. CX forms the beating heart of Business Process Management, delivering success by boosting customer retention and ensuring less costly, more efficient operations...
PATLive stands at the forefront, providing top-tier phone answering services characterized by their amiability and distinguished reputation. Our commitment is to furnish each customer with an extensive online reporting package, a local or toll-free number, and 24/7 approachable customer support...
Answering Service Care Provides Trained Customer Service Professionals.
Answering Service Care Provides Trained Customer Service Professionals.
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has over 45+ years of experience and almost 200 employees in over 3 offices located in...
VerifiedVerified by the DesignRush team for authenticity and credibility.
All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...
Our collaborators have grown to rely on our commitment, responsibility, and adaptability through tailor-made resolutions. Our endeavor to cultivate Brand Passion involves cultivating profound insights into processes and products, coupled with fostering strong relationships...
Phone answering solutions that businesses are proud of!
Phone answering solutions that businesses are proud of!
Nexa emerges as a trailblazing 24/7 virtual phone answering service renowned for its nationwide operations across the United States. Our forte lies in delivering unparalleled customer experiences through technology-driven call answering solutions, orchestrated by our adept virtual receptionists who possess...
Comprehensive Outsourced Customer Support Services
Comprehensive Outsourced Customer Support Services
Embracing the role of a collaborator, we hold a genuine concern for our clients' processes and the quality of our own outsourced customer support performance. Our organizational ethos centers on fostering continual growth for both our clients and our dedicated workforce...
Trusted Advisors, VARs, Managed IT & Technology Broker Services.
Trusted Advisors, VARs, Managed IT & Technology Broker Services.
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...
Our USA-based Medical Billing Company streamlines billing operations for healthcare providers, ensuring increased revenue, reduced costs, and minimized risk. From small practices to large hospitals, we handle denials management, credentialing, coding, and payer verification with expert precision...
Call Center Sales Pro (CCSP) offers a comprehensive range of services for businesses in the United States. These services include telephone answering, healthcare call centers, outsourced call centers, business process outsourcing (BPO), nurse triage, appointment setting and call center consulting...
Built To Capture Leads, Book Calls, and Drive Growth
Built To Capture Leads, Book Calls, and Drive Growth
Were a San Diego-based creative and digital marketing agency helping local and national brands generate more traffic, leads, and conversions. From Google Ads to studio-quality content, everything we do is built to deliver measurable business outcomes not vanity metrics...
We turn every interaction into a lasting relationship. Blending global reach with local expertise, AI-driven tools, and genuine human empathy, we help businesses transform customer journeys across every channel...
Maximizing Healthcare Revenue With Accuracy, Compliance & Transparency
Maximizing Healthcare Revenue With Accuracy, Compliance & Transparency
OutsourceRCM helps healthcare providers streamline their revenue cycle with accurate medical billing, denial management, and patient payment solutions driving faster reimbursements and improved financial performance...
Davinci Virtual Office Solutions is the global provider of virtual offices, live receptionist services, business addresses, day offices, meeting rooms, coworking and workspace solutions...
Magellan Solutions Outsourcing Inc. (Magellan) is an inbound and outbound call center and business processing outsourcing provider in the Philippines. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational...
DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India...
We are Slice Sports Management, a renowned branding and sports marketing agency. Fueled by our unbridled passion for sports and unwavering commitment to athlete advocacy, we provide diverse branding and management services to athletes...
Let us handle the phone calls so you can handle your business
Let us handle the phone calls so you can handle your business
Never miss another business call again.
We will answer every call and book appointments.
Let us give you the time back to focus on growing your business...
From diminishing perishable hotel room inventory to turning first-time callers into lifelong guests, Advantage Reserve provides high-quality central reservation services to the hospitality industry. We serve independent hotels and management companies with exceptional customer support in Voice Reservation...
Minting Golden Eggs Daily For Our Local Business Digital Marketing Family
Minting Golden Eggs Daily For Our Local Business Digital Marketing Family
The Gold Goose is a boutique digital marketing agency that provides personalized attention to each and every client. We believe in building long-term relationships with our clients, so we take the time to understand your business goals and work closely with you to achieve them. Our team of skilled marketers...
1st Bytes goal is to help you focus on your business without getting hung up on daily technology frustrations. Managing diverse and constantly developing technology is not only stressful but may also lead to a confusing IT vision...
Getting You MORE Business Through Digital Marketing
Getting You MORE Business Through Digital Marketing
We are NOT a super creative, cutting edge, fancy pants marketing agency. We focus on tried and true strategies proven to get our client partners results in their local market. We stick to what works. We only care about getting our partners an ROI. If that's what you want, you know what to do...
Arise’s roots go back to 1994, when we started out as a technology company selling a proprietary switch. We quickly saw where the future of the customer care world was headed and set out to shape and lead that future. The Arise® Platform launched in 1997 to enable a network of small enterprises to provide...
What types of businesses usually use professional call answering services in the USA?
Establishments that handle a lot of time-sensitive calls often rely on inbound call center services, including:
Small businesses: According to Dialzara, each missed call can cost small businesses anywhere from $100 to $1,200, depending on the industry. Over time, missed calls can quickly add up to significant lost revenue and missed growth opportunities.
Healthcare clinics: Heavy patient call volume and strict HIPAA requirements drive demand for reliable call handling. Answer Our Phone reports that healthcare providers make up about 17% of all answering service users.
Legal firms: Quick responses to new client inquiries are critical to securing new cases. As users, legal practices represent 32% of phone answering service providers.
Home services: Trades like plumbers and electricians often handle urgent service requests. Phone calls convert to revenue 10 to 15 times more than traditional web leads.
eCommerce: Retailers use phone support to resolve product and order issues quickly, helping reduce cart abandonment.
Startups: Early-stage companies need reliable call coverage despite limited staff to capture leads and inquiries.
B2B service providers: They rely on timely phone responses for scheduling, support, and lead qualifications.
Real estate agencies: Agents use call support to manage inquiries and book property viewings when unavailable.
What services do most phone answering providers offer?
Most providers offer:
Live call answering: Responding to callers in real time instead of voicemail, ensuring callers reach a real person.
Message taking: Capturing caller details accurately when staff are unavailable, so no inquiries or leads are lost.
Call routing: Directing calls to the correct person or department to reduce delays and miscommunication.
Appointment scheduling: Booking meetings or service appointments on behalf of the business for call-driven operations.
After-hours support: Covering calls outside regular business hours when internal teams are unavailable.
Overflow handling: Managing extra call volume during peak periods to prevent long wait times and missed calls.
Basic customer support: Answering common questions and providing general assistance to maintain a consistent customer experience.
How much do inbound call center services cost in the US?
Pricing in the US varies depending on call volume, features, and the level of support a business needs. On average, an answering service provider will charge between $0.80 per minute and $1.17 per minute.
The figures below are averages compiled from multiple industry sources.
Entry-level:$75–$200 per month, typically covering basic live call answering and limited minutes.
Mid-tier: $100–$600 per month, offering more minutes along with services like call routing, message taking, and appointment scheduling.
Premium/high-volume: $1,500+ per month, usually for businesses that require extensive coverage, custom workflows, dedicated agents, or complex call handling.
The pricing schemes you can choose from when using an answering service include:
Pay by the minute
Pay per call
Monthly subscription
What additional costs should I expect from these providers?
Beyond the base monthly fee, many providers charge for add-ons or higher usage. Extra costs may include:
Call volume overages: Fees are applied when you exceed the number of minutes or calls included in your plan.
Bilingual support: Often English-Spanish in the US, typically priced as a premium due to specialized staffing.
CRM integration: Additional charges for syncing call data or setting up custom workflows with customer management systems.
Appointment booking: Higher fees because booking calls require more agent time and detailed handling.
Weekend or after-hours coverage: Coverage outside standard business hours is sometimes billed separately.
Dedicated agents: A significant cost increase for businesses that require consistent or specialized representatives.
How quickly can a professional phone answering service be set up?
Most inbound call centers can onboard new clients within a few days to about one week for straightforward setups, including basic scripts, call handling instructions, routing rules, and testing.
This timeline suits businesses with minimal customization.
More complex requirements, such as detailed scripts, multi-step call flows, CRM or scheduling integrations, or compliance needs, can extend onboarding to one to two weeks or more, particularly in regulated industries like healthcare or legal.
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