Pros
- Friendly and professional customer service
- Quick response times to client inquiries
- Highly efficient call handling services
- Skilled in appointment setting and management
- Detail-oriented approach in service delivery
2101 Parkway Dr, St. Peters, Missouri 63376, United States
https://callporter.com
Call Porter
Call Porter Overview
Number of Employees
Under 49
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
2016
Call Porter was born because of terrible call services that don’t know real estate or intake. It was created by 7-figure portfolio holder and wholesaler, Ryan Dossey, and call center veteran Justin Dossey…
Before Call Porter, Ryan used almost every service on the block and even hired international VA’s that were “cheaper”. But instead, he found that he was losing leads by the day. On top of that, he had wasted hours trying to re-coup the lost leads, wasting appointment blocks on tire-kickers (booked by incompetent phone reps), and dealing with confused and irate sellers.
He decided to end all that headache and create his own answering service. He envisioned a call center with amazing answering agents, trained in REI, screening, and booking quality appointments (and doing it better than investors themselves).
So, he teamed up with his brother Justin Dossey, a 15-year veteran of call center operations, and former director of customer service for the largest extended warranty company in the country. Because international agents created more confusion than anything else, they decided to go local to eliminate language barriers. Then, they created a solid hiring process that finds go-getters and natural talent. Then, they created a bonafide script and selling system that Ryan and his acquisition manager created to give the best results while getting as many quality appointments as possible. The results were stellar.
Now, they (and 300+ users) sit back, turn on their marketing, and watch their appointment calendar fill up every week with no other hassles.
Before Call Porter, Ryan used almost every service on the block and even hired international VA’s that were “cheaper”. But instead, he found that he was losing leads by the day. On top of that, he had wasted hours trying to re-coup the lost leads, wasting appointment blocks on tire-kickers (booked by incompetent phone reps), and dealing with confused and irate sellers.
He decided to end all that headache and create his own answering service. He envisioned a call center with amazing answering agents, trained in REI, screening, and booking quality appointments (and doing it better than investors themselves).
So, he teamed up with his brother Justin Dossey, a 15-year veteran of call center operations, and former director of customer service for the largest extended warranty company in the country. Because international agents created more confusion than anything else, they decided to go local to eliminate language barriers. Then, they created a solid hiring process that finds go-getters and natural talent. Then, they created a bonafide script and selling system that Ryan and his acquisition manager created to give the best results while getting as many quality appointments as possible. The results were stellar.
Now, they (and 300+ users) sit back, turn on their marketing, and watch their appointment calendar fill up every week with no other hassles.
Headquarters
2101 Parkway Dr, St. Peters, Missouri 63376, United States
Call Porter
Highlights and Considerations
Data sourced from the agency's DesignRush profile, website, and other relevant accounts, including 3rd-party platforms and AI summaries.
Cons
- Instances of inconsistent communication among team members
- Occasionally lacks thorough follow-up on specific tasks
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Call Porter Services
Areas of Expertise
- Phone Answering Services Expertise
Phone Answering Services Expertise
Phone Answering Services Expertise
- After-Hours
- Property Management
Call Porter Reviews
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Phone Answering ServicesProject Type: Phone Answering ServicesReview Date: 25 December, 2023Ever since I started working with this company several months ago I've had nothing but fantastic customer service. These guys are sharp, responsive and on the ball. Looking forward to a long and fruitful business relationship with Justin and everyone else at Call Porter.Rating:- Work Quality:
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Phone Answering ServicesProject Type: Phone Answering ServicesReview Date: 19 December, 2023Wow, these guys are excellent! They've really distinguished themselves with excellent customer service in the real estate investing industry. I am thoroughly impressed by the professionalism and service Call Porter provides!Rating:- Work Quality:
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Phone Answering ServicesProject Type: Phone Answering ServicesReview Date: 6 December, 2023I have met thousands of real estate experts and Ryan Dossey stands out above all of them due to his simplistic methods and ways of striving for excellence in everything he does. If you are looking for not one of, BUT THE BEST, call service look no further. Call Porter and the team behind Call Porter is truly as good as it gets and i'm here to recommend them over and over again! Amazing company, service, and leaders.Rating:- Work Quality:
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Call Porter Clients
- Kisha Formica
- Stone Saathoff
- Todd Keith