Our directory of top call center companies in USA is based on five criteria, reviewed by 12 experts, and supported by over 300 verified reviews, all to help you choose a reliable partner and grow your business with the right support.

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  • Global Support Redefined!

    IdeasUnlimited is a United States call center company offering affordable 24/7 inbound and outbound support, multilingual services, virtual assistance, technical support, and medical billing across ecommerce, healthcare, real estate, and fintech industries since 2010...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    IdeasUnlimited Services

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Transcription Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BabeBox
    • PatPat
    • Sapphire
    • Messenio
    • Stevens Realty
    • Justin TV (now known as Twitch TV)
    Data sourced from the agency's DesignRush profile

    IdeasUnlimited Reviews & Testimonials

    • Kimberly Weber President and Founder at Iowa Home Care
      5.0

      BPO Review from Kimberly Weber

      We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

    • Miriam Woodward
      Miriam Woodward Founder President and CEO at De Dios Consulting
      5.0

      BPO Review from Miriam Woodward

      IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

    • Jeffrey Bill
      Jeffrey Bill Founder & CEO at Sunrise Treatment Center
      5.0

      Medical Review from Jeffrey Bill

      Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • America's best phone answering service taking care of your callers

    Moneypenny is an American-based call center provider offering 24/7 phone answering, AI receptionist, live chat, and contact center outsourcing services with bilingual support, serving legal, healthcare, real estate, finance, and home services businesses across the United States...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Duluth, Georgia
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Moneypenny USA Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Critter Control
    • The Federal Savings Bank
    • Sterne Kessler
    • BMW
    • Keller Williams
    • The Glass Guru
    • Eagle Biosciences
    • Charleston Heating & Air
    Data sourced from the agency's DesignRush profile

    Moneypenny USA Reviews & Testimonials

    • Eric Martin
      Eric Martin Owner at Undisclosed
      5.0

      Call Centers Review from Eric Martin

      The salesman, Luke?, was very responsive and knowledgeable, a true professional. On boarding with Bailey, was easy and very thorough. Getting on board with an answering service had a lot more detail than I expected and Bailey was very patient and did not rush the process.

    • Benjamin Rose
      Benjamin Rose CEO at Undisclosed
      5.0

      Call Centers Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!

    • Benjamin Rose
      Benjamin Rose Founder at Undisclosed
      5.0

      Phone Answering Services Review from Benjamin Rose

      I needed to get two new numbers set up quickly and Marti Ramirez was able to immediately help me out immediately. Also, Marti had some great suggestions for the scripting that was greatly appreciated. He even went above and beyond to check my multiple other accounts to make sure everything was OK with them. Marti is definitely an employee that goes above and beyond. Thanks again Marti!!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI-Powered Support-as-a-Service Company Focused on the Tech Industry

    SupportYourApp is a U.S.-based call center company providing outsourced customer support, technical support, live chat, and help desk services in 60+ languages to 250+ clients including Mastercard, Calm, and MacPaw across SaaS, fintech, and ecommerce since 2010...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • Show more
    Location
    Wilmington, Delaware
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    12 Projects Listed

    SupportYourApp Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Staff Augmentation
    • AI Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mastercard
    • Skylum
    • Waverly Labs
    • Softorino
    • Flibco
    Data sourced from the agency's DesignRush profile

    SupportYourApp Reviews & Testimonials

    • Bogdan Czako
      Bogdan Czako Customer Support Team Lead at Covantis S.A.
      5.0

      Customer Support Review from Bogdan Czako

      We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.

    • Joseph Pinto
      Joseph Pinto Manager at Sweett
      5.0

      Customer Support Review from Joseph Pinto

      We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from the office to serve our growing global customer base. The team structure has evolved over time and now includes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time Social Media Research support. They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages and maintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs, consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effective partner in scaling our customer support operations.

    • José Manuel Val Merinero
      José Manuel Val Merinero CFO at VR LIFE, SL
      5.0

      Customer Support Review from José Manuel Val Merinero

      We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours. We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo is a U.S. call center company offering outsourced customer support, trust and safety, and digital operations to 150+ clients like Google, Meta, and Upwork across gaming, SaaS, fintech, and ecommerce. Teams are assembled in as little as two weeks, with ISO 27001 and HIPAA certifications...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Expect more from your Contact Center Partner.

    Blue Valley Marketing is a U.S.-based call center company providing inbound and outbound call center services including customer support, lead generation, B2B telemarketing, omnichannel engagement, and market research, serving clients like Microsoft, IBM, Verizon, and Cisco nationwide...

    Top Services:

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Home, Kansas
    Number of Employees
    250 - 499

    Blue Valley Marketing Services

    • Call Centers
    • Customer Support
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IBM
    • Cisco
    • Microsoft
    • Red Hat
    • NVIDIA
    • AWS
    • Salesforce
    • Verizon
    • Endeavor
    Data sourced from the agency's DesignRush profile

    Blue Valley Marketing Reviews & Testimonials

    • Kendra Brassfield
      Kendra Brassfield Chief Executive Officer at NeoLife International
      5.0

      Call Centers Review from Kendra Brassfield

      Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic

    • Anne Marie Lukin
      Anne Marie Lukin Franchise Owner at Planet Fitness
      5.0

      Call Centers Review from Anne Marie Lukin

      They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.

    • Rhonda Mercaldo
      Rhonda Mercaldo Owner/Operator at Jimmy John's
      5.0

      Call Centers Review from Rhonda Mercaldo

      From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • End-to-end CX solutions that delight customers.

    Helpware is a U.S. call center company providing voice support, customer service, technical support, and back-office operations across healthcare, SaaS, and ecommerce, serving clients like Microsoft, Headspace, and DoorDash. The company holds ISO 27001 and HIPAA certifications and offers support in 45...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Lexington, Kentucky
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    17 Projects Listed

    Helpware Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • DoorDash
    • PureCars
    • Headspace
    • Microsoft
    • Google
    • CompIQ
    • Samsara
    • Jam City
    • RestoraPet
    • HealthComp
    Data sourced from the agency's DesignRush profile

    Helpware Reviews & Testimonials

    • Maria Maidana
      Maria Maidana Customer Onboarding & Enablement Manager at SquadLocker, Inc
      5.0

      Customer Support Review from Maria Maidana

      Helpware has been a trusted partner for SquadLocker for several years now for customer success. Our Customer Onboarding Team continues to shine through every administrator that interacts via our Live Chat channel for store help. Anzhelika is my Onboarding Lead and we work hand in hand in making any and all decisions for team enhancements. She delights both DIY and Enterprise administrators across multiple channels here at SquadLocker. I would not be as successful without Anzhelika by my side. I forsee using Helpware for years to come!

    • Brian Agee
      Brian Agee Director of Sales & Marketing at Petro Towery
      5.0

      Web Design Review from Brian Agee

      My organization contracted with Helpware for a complete website design and build. I am extremely happy with the finished product and continually receive positive feedback from customers, vendors, and employees. The Helpware team was very professional throughout the entire process and did an incredible job keeping the project on time and on budget. Communication was also great and I really appreciated their consultative approach. I would recommend without hesitation.

    • Brian Lubeck
      Brian Lubeck Broker at Cypress Property Group
      5.0

      Virtual Assistant Review from Brian Lubeck

      Over the past five years, I've had the privilege of partnering with Helpware, and my experience has been nothing short of exceptional. Their commitment to efficiency and cost-effectiveness has consistently impressed me. Whether you're a startup or an established enterprise, Helpware offers tailored virtual assistant solutions that work well with any company. I highly recommend them to anyone looking to hire a virtual assistant.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Answering Service Care Provides Trained Customer Service Professionals.

    Answering Service Care is a family-owned American call center provider offering 24/7 live answering, virtual receptionist, AI answering, live chat, and bilingual support to 4,000+ organizations across medical, legal, real estate, home services, and finance industries since 1974...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    • Show more
    Location
    Margate, Florida
    Number of Employees
    Under 49
    Portfolios Count
    3 Projects Listed

    Answering Service Care, LLC. Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Flowers & Foley
    • UOAA
    • HG Consulting
    Data sourced from the agency's DesignRush profile

    Answering Service Care, LLC. Reviews & Testimonials

    • Vai Lealiiee
      Vai Lealiiee Owner at Undisclosed
      5.0

      Phone Answering Services Review from Vai Lealiiee

      I had an issue with the protocol for our message retrieval. Spoke with Maria, the account manager in Client Relations, and she handled my concerns in a professional manner, extremely courteous, empathetic, and very kind. She fixed our account and I am so happy to be able to work with the Answering Service Care company again! I used to be an agent with them 10 years ago and still use skills taught from this company in my every day life. They are the best answering service company nationwide! I highly recommend to anyone who needs this service for their businesses. You will not be disappointed!

    • Lee Ann Morris
      Lee Ann Morris Owner at Undisclosed
      5.0

      Phone Answering Services Review from Lee Ann Morris

      It is nice to be able to leave the office everyday at 5pm and not have to worry about your customer's being taken care of. The Answering Service staff are professional and they truly are the best ones we have ever had!

    • Carolina Silva
      Carolina Silva Review from Google
      5.0

      Carolina Silva's Review Sourced from Google

      Answering Service Care is incredible! They answer every call with professionalism, warmth, and compassion which is exactly what our nonprofit needs to support people in crisis. Reliable, friendly, and a true extension of our team. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We serve Success

    We offer 24-7 Inbound Contact Center Services that include Phone, Email, Live Chat, Text and Social Media Support Services. We also help with back-office support work including order processing, data entry and related VA tasks...

    Top Services:

    • Customer Support
    • Call Centers
    • Phone Answering Services
    • BPO
    • Show more
    Location
    Rehoboth Beach, Delaware
    Number of Employees
    50 - 99
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Digitech Outsourcing Solution Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Unified Signal
    • GetSetup
    • Timecamp
    Data sourced from the agency's DesignRush profile

    Digitech Outsourcing Solution Reviews & Testimonials

    • Jason
      Jason Owner at Technology Company
      5.0

      Customer Support Review from Jason

      I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.

    • Victor Roige
      Victor Roige Review from Google
      5.0

      Victor Roige's Review Sourced from Google

      We have been working with DOS support for months and they provide a great customer service!

    • Rachel Lynch
      Rachel Lynch Review from Google
      5.0

      Rachel Lynch's Review Sourced from Google

      We have been working with DOS for several months now and are very satisfied with their services. The entire team is very responsive and eager to help out in any way they can. Highly recommend!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Precision Billing, Maximum Revenue, Minimal Risk.

    Call center firm SwiftCare Billing makes it easy to elevate healthcare operations and streamline claims, coding, and denials management for providers of all sizes. Superior solutions are born from our profound experience in medical billing and revenue cycle optimization...

    Top Services:

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Show more
    Location
    Evesham, New Jersey
    Number of Employees
    50 - 99
    Average Hourly Rate
    $20/hr
    Portfolios Count
    3 Projects Listed

    SwiftCare Billing LLC Services

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Call Centers
    • Accounting
    • Web Design
    • Web Development
    • WordPress Website Design
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Insurance Industry
    • HR Industry
    • BPO
    • Outsourcing
    • Medical Billing
    Data sourced from the agency's DesignRush profile

    SwiftCare Billing LLC Reviews & Testimonials

    • Julie Formica
      Julie Formica Office Administrator at Redefine Healthcare
      5.0

      Medical Billing Review from Julie Formica

      We have been partnering with SwiftCare Billing for the past year to manage key administrative operations, including billing, accounts receivable (AR) processing, and file indexing. This collaboration has been instrumental in improving our internal workflows, reducing turnaround times, and enhancing the accuracy of our financial and document management systems. One of the major strengths of SwiftCare Billing is their responsiveness and client service. From the initial onboarding to ongoing operations, their team has been professional, communicative, and solution-oriented. We receive regular updates and clear performance metrics, which has helped build a high level of trust in their services. While our overall experience has been highly positive, a few initial challenges related to software integration and adapting to our internal protocols required some time and coordination. However, SwiftCare Billing showed flexibility and commitment in overcoming these hurdles, and weve since seen steady improvements in alignment and efficiency. Overall, SwiftCare Billing has proven to be a reliable, professional, and valuable partner. Their services in billing, AR, and file indexing have added measurable value to our operations, allowing our in-house team to focus on core business activities. We would not hesitate to recommend their services to other organizations seeking a capable and trustworthy outsourcing provider.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Redefining Customer Experience

    Top Customer Service is a U.S. call center company providing 24/7 inbound and outbound call handling, AI-augmented support, omnichannel engagement, and back-office services to 800+ clients including Big Lots, across retail, healthcare, fintech, and manufacturing industries, with 1,200+ agents worldwide...

    Top Services:

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    26 Projects Listed

    Top Customer Service Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • ElectrIQ Marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Top Customer Service Reviews & Testimonials

    • Manoj Thenua
      Manoj Thenua Chief Executive Officer at Medico Hub
      5.0

      Customer Support Review from Manoj Thenua

      I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity. What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance. Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues. Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24/7 Virtual Receptionist & Answering Services

    Responsive Answering is a U.S.-based call center provider offering 24/7 live answering, virtual receptionist, bilingual support, appointment scheduling, and after-hours services starting at $29/month, serving medical, legal, HVAC, construction, real estate, and property management businesses nationwide for...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Coral Gables, Florida
    Number of Employees
    Under 49

    Responsive Answering Service Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Dr. David Markle Office
    • Hamby Roof Repair
    • Marietta Dermatology
    • Clairmont Pediatrics
    • Tri-Rivers Musculoskeletal
    Data sourced from the agency's DesignRush profile

    Responsive Answering Service Reviews & Testimonials

    • Lana Goldenberg
      Lana Goldenberg Live Answering Agent at Noxster LLC
      5.0

      Phone Answering Services Review from Lana Goldenberg

      Responsive Answering Service, true to its name, is a fantastic partner for all our phone answering needs. It's helped our business grow by screening calls, patching high priority calls immediately to Sales, and providing detailed reporting on our inbound calls. We appreciate the 24/7 availability and the attention to our custom instructions. Every team member at Responsive has been a pleasure to work with. We highly recommend Responsive for businesses across industries; particularly for small businesses with no in-house receptionist, and for overflow call management.

    • Tony Junkin
      Tony Junkin Review from Google
      5.0

      Tony Junkin's Review Sourced from Google

      Excellent choice if you are looking for an answering service! I compared several companies and this one seemed to be the best of all of them and it has been wonderful! Jessica and Deb were great helping get everything set up and they are very responsive. The whole service has ran so smoothly and we are no longer missing calls from potential clients. Absolutely recommend them!

    • Ranger Stardust-Kidd
      Ranger Stardust-Kidd Review from Google
      1.0

      Ranger Stardust-Kidd's Review Sourced from Google

      DONT SHOP HERE WORST SERVICE WE EVER HAD. THEY ARE THE CHEAPEST AND YOU GET WHAT YOU PAY FOR... They nor picking up on calls, we had our phone company test system.. The calls ring 7 times and goes to voicemail.. We're basically retired we take certain project maybe 12 calls a month 5 weeks and they have not picked up 1 call as of yet.. I should have not even hired them they blamed the phone company after that was disproven they blamed me. Like I was not doing my part to forward the calls. They then said we'll if you cannot help diagnose the problem we will cancel you... I can only say it clearly, the call comes in the call goes to you and gets sent back to our voicemail because you failed to pick up... I can only forward the call answering the call is up to you. These other review must be employees doing review for them.. Most people with something bad will not bother writing one we take the time to be sure people know what we had to go thru and warn others.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Digital Customer Experience. Trust & Safety. AI Services.

    TaskUs partners with the worlds most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world...

    Top Services:

    • Transcription Services
    • BPO
    • Call Centers
    Location
    New Braunfels, Texas
    Number of Employees
    1000 & Up

    TaskUs Services

    • Transcription Services
    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Commercial Industry
    • Entertainment Industry
    • Media & Communications Industry
    Data sourced from the agency's DesignRush profile

    TaskUs Reviews & Testimonials

    • El Rey
      El Rey Review from Google
      1.0

      El Rey's Review Sourced from Google

      Very unprofessional interview process. They use indeed to do their interviews. And then you dont get a warning that when you show up for a scheduled interview that you have other people in front of you. And it says its a 15minute wait. I have a job and I was trying to do this on my lunch. Which is time I set aside ...and I dont get the same respect back. I value my time and doesn't that they do. Very frustrating because I was looking forward to this interview.

    • ʙʟᴀᴄᴋ ʀᴏꜱᴇ.
      ʙʟᴀᴄᴋ ʀᴏꜱᴇ. Review from Google
      1.0

      ʙʟᴀᴄᴋ ʀᴏꜱᴇ.'s Review Sourced from Google

      Worked for 9 months, and experienced inflexible work management and two Management directors Dominique Hubert and Amber Johnston that fired people without evidence of explanation, including previous HR. The one I experienced the most Harassment and highschool mentality was from Team Leader Nick Julio Flores the last few months after they gave me a inflexible schedule, RIGHT after they terminated my friend without showing evidence or the recording of the call. They denied my friend unemployment benefits and everything else because of the terminating him without evidence. No, you cannot silence me, or undo the damage that happened, and I know you favored certain toxic employees that abused their power because of favoritism.

    • Ryan
      Ryan Review from Google
      1.0

      Ryan's Review Sourced from Google

      They cant hold down a contract and ended up sunsetting alot of people after Christmas. Job security does not exist here, now im in a period of no pay for a month. My bills are bouncing all because they dont know what they are doing.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We make IT Simple

    IT3TEK is an IT solutions company that offers a comprehensive range of services. Outsourced IT, project work, cybersecurity, phone systems and more! We are exactly what it is that you need us to be for your company. We will even provide a free analysis of your network and systems...

    Top Services:

    • IT Services
    • Cybersecurity
    • Staff Augmentation
    • Cloud Consulting
    • HR Outsourcing
    • Show more
    Location
    Glen Allen, Virginia
    Number of Employees
    50 - 99
    Portfolios Count
    5 Projects Listed

    IT3TEK Services

    • IT Services
    • Cybersecurity
    • Staff Augmentation
    • Cloud Consulting
    • HR Outsourcing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • JRAD
    • Toys for Tots
    • Mary Washington Hospital
    Data sourced from the agency's DesignRush profile
  • Scalable, 24/7 Technical Support That Powers Performance, Productivity, and CX

    SupportSave offers inbound and outbound call center services in the US at affordable rates. Our services include on-call support, live chat, order processing, lead generation, telemarketing, etc. Check out pricing packages, which start from just $11 per hour per agent. By partnering with SupportSave as their...

    Top Services:

    • Call Centers
    Location
    Norcross, Georgia
    Number of Employees
    100 - 249
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000

    SupportSave Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Window Technology
    • Global Seamless
    • I Love My offers
    Data sourced from the agency's DesignRush profile
  • The World's Top Talent for Remote Teams!

    1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...

    Top Services:

    • BPO
    • Staff Augmentation
    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Show more
    Location
    Overland Park, Kansas
    Number of Employees
    500 - 999
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $10,000 - $25,000

    1840 & Company Services

    • BPO
    • Staff Augmentation
    • HR Outsourcing
    • Customer Support
    • Call Centers
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Groupon
    • Isango
    • Instacart
    • HomeLight
    • LearnZillion
    Data sourced from the agency's DesignRush profile

    1840 & Company Reviews & Testimonials

    • carmen noche
      carmen noche Review from Google
      5.0

      carmen noche's Review Sourced from Google

      It was a very productive and swift process. Starting from the interview, to assessments. Everyone was punctual and need not wait for a week or so for updates. They give updates immediately no need for the long wait and suspense. Keep it Up!!

    • lucille Mrrs
      lucille Mrrs Review from Google
      5.0

      lucille Mrrs's Review Sourced from Google

      My experience with 1840 & Company’s recruitment process has been excellent from start to finish. The team was professional, responsive, and supportive throughout every step. Communication was always clear, and I truly appreciated how smooth and organized the process was. I felt valued as a candidate, and I’m very excited to officially join as a Patient Support-CSR. Thank you to the team for making this such a positive experience!

    • Andrea Yáñez
      Andrea Yáñez Review from Google
      5.0

      Andrea Yáñez's Review Sourced from Google

      I had a truly outstanding experience with 1840&Co throughout the entire recruitment process. From the very beginning, their team demonstrated professionalism, clear communication, and genuine care. What stood out most was the consistent follow-up—they kept me informed at every step, making the process feel smooth and well-organized. I always felt supported and valued as a candidate. I’m incredibly happy to share that I’ve been offered a new role, and I couldn’t be more grateful to the 1840&Co team for making it all possible.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Global Medical Affairs Service Provider

    Med Communications is a leading provider of comprehensive global medical affairs services, including medical information contact centers, scientific content development, and pharmacovigilance. www.medcommunications.com...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Memphis, Tennessee
    Number of Employees
    100 - 249

    Med Communications Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Small Business Industry
    • Healthcare Industry
    • Communication Industry
    Data sourced from the agency's DesignRush profile

    Med Communications Reviews & Testimonials

    • Jennifer Ramsey-Dietlin
      Jennifer Ramsey-Dietlin Review from Google
      5.0

      Jennifer Ramsey-Dietlin's Review Sourced from Google

      I had an aircraft coming into Memphis that had never flown there before. I had no radio contact with my crew so i diverted to MedCom to help. Daniel was amazing. He made sure not only that my pilot and crew were safe, but went above and beyond by supplying ground and landing issues and refueling. Danial and his MedCom crew were by far friendly and so very helpful.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Medical call center solutions, serving 500+ healthcare organizations in the United States.

    AccessNurse is the premier provider of medical call center solutions serving over 500 healthcare organizations in the United States. For the past 25 years, weve supported our clients in handling over 30 million patient calls. AccessNurse provides 24/7 telephone nurse triage, answering, and appointment...

    Top Services:

    • Call Centers
    Location
    Knoxville, Tennessee
    Number of Employees
    1000 & Up

    AccessNurse Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Medical Industry
    • Healthcare Industry
    • Communication Industry
    Data sourced from the agency's DesignRush profile

    AccessNurse Reviews & Testimonials

    • Sarah Stalnaker
      Sarah Stalnaker Review from Google
      1.0

      Sarah Stalnaker's Review Sourced from Google

      You are only a number to them. I was without a working phone (they knew). Then they claimed I was no call no show for 3 days yet nobody contacted me until the 3rd day at 7pm with a threat of losing my job. We work from home in a whole other state and they weren’t concerned for my well being. Very unorganized to think someone needed to call when they knew I had no working equipment. Managers need to do their jobs. Find replacements when people call in and you KNOW they won’t be there for a few days.

    • Andres Arroyave
      Andres Arroyave Review from Google
      1.0

      Andres Arroyave's Review Sourced from Google

      False Claims: secretaries falsely claiming to be clinical. Don't know what a medical emergency is, put me on hold 27 minutes. Refused to call the doctor. Refused to release an executive contact. Criminally negligent.

    • Claudia F
      Claudia F Review from Google
      5.0

      Claudia F's Review Sourced from Google

      This is a really excellent business with high standards. Everything is maintained according to protocols and evidence-based research.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Focus On Customer Service So You Can Focus On Your Business.

    Five Star Solutions is a premier, mid-sized contact center outsourcer dedicated to delivering world-class customer care. By blending boutique-level agility with enterprise-grade capabilities, the company serves as a seamless extension of its clients' brands...

    Top Services:

    • Business Consulting
    • Call Centers
    • BPO
    • Phone Answering Services
    • Show more
    Location
    Sioux Falls, South Dakota
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $50,000 & Up

    Five Star Solutions Services

    • Business Consulting
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Email and Chat
    • Customer Service Outsourcing
    • Inbound and Outbound Voice Outsourcing
    Data sourced from the agency's DesignRush profile
  • Quality Products, Ethical People

    The Midwest's oldest and most seasoned full-service marketing company is called Blue Chip Marketing. We have served as an official sales representative for some of the biggest businesses in the country since 1981. Additionally, we have provided telemarketing assistance to thousands of small and medium-sized...

    Top Services:

    • Market Research
    • Call Centers
    Location
    Cincinnati, Ohio
    Number of Employees
    Under 49

    Blue Chip Marketing Services

    • Market Research
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NCR
    • Milacorn
    • Protel
    Data sourced from the agency's DesignRush profile

    Blue Chip Marketing Reviews & Testimonials

    • Kathleen Garner
      Kathleen Garner Review from Google
      1.0

      Kathleen Garner's Review Sourced from Google

      I have been trying to get hold of these people for 3 days. no one answers the phone. If this is the way to do business, please count me out

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We talk, We Listen, We Provide Solutions

    Hire Live Support is a U.S.-based call center company offering phone support, live chat, email support, virtual assistants, and AI-driven BPO services starting at $399/month, alongside back-office, digital marketing, and web development services for startups, SMEs, and enterprises with 10+ years of...

    Top Services:

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Show more
    Location
    Cerritos, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    16 Projects Listed

    Hire Live Support Inc Services

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Goggles4u
    • Savers
    • Hyperanimation
    • Eyeglasses.pk
    Data sourced from the agency's DesignRush profile

    Hire Live Support Inc Reviews & Testimonials

    • Alex Stone
      Alex Stone Review from Google
      5.0

      Alex Stone's Review Sourced from Google

      Partnering with Hire Live Support has been one of the best decisions for Our Company. Over the past two years, they have consistently delivered exceptional service and have handled our operations seamlessly, allowing us to focus on growth without any operational worries. We currently have a team of 13 experienced agents working with us through Hire Live Support across multiple departments, including Customer Support Representatives, Go-High Level Tech Experts, and exceptional Customer Experience Agents. The level of professionalism, dedication, and reliability they bring is truly outstanding. They have ensured smooth day-to-day functioning, provided well-trained resources, and managed our processes with complete accountability. Finding an outsourcing agency as reliable as Hire Live Support is rare. They have been the most dependable and trustworthy partner I’ve worked with, and I continue to be impressed by their commitment to excellence. I highly recommend Hire Live Support to anyone looking for a reliable outsourcing partner.

    • Brit Wilbanks
      Brit Wilbanks Review from Google
      1.0

      Brit Wilbanks's Review Sourced from Google

      Please don't apply to companies open jobs posing as a candidate. The job market is hard enough for people out here, without businesses getting flooded with other businesses slide decks trying to make sales connections. Sincerely, The recruiter who had to look at your stupid slide deck.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Maximizing Healthcare Revenue With Accuracy, Compliance & Transparency

    OutsourceRCM helps healthcare providers streamline their revenue cycle with accurate medical billing, denial management, and patient payment solutions driving faster reimbursements and improved financial performance...

    Top Services:

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Location
    Princeton, New Jersey
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    OutsourceRCM Services Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Misys Tiger
    • Medisoft
    • Ortivus AB
    • Athena
    • AdvancedMD
    Data sourced from the agency's DesignRush profile
  • The resources you need to succeed

    GBC Digital Marketing is a Houston-based firm dedicated to helping clients make more money with cutting-edge digital solutions. Founded in 2004, we specialize in SEO strategies (Search Engine Optimization), lead generation, PPC advertising and Artificial Intelligence technologies. Our solutions are all...

    Top Services:

    • SEO
    • Digital Marketing
    • PPC
    • Social Media Marketing
    • Web Design
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000

    GBC Digital Marketing Services

    • SEO
    • Digital Marketing
    • PPC
    • Social Media Marketing
    • Web Design
    • Call Centers
    • Web Development
    • Software Development
    • Digital Strategy
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Feldman Lee PLLC
    • Adan G. Vega
    • Associates Houston Sports Awards
    • Texan Roofing
    • Foot & Ankle Specialists The Woodlands
    Data sourced from the agency's DesignRush profile

    GBC Digital Marketing Reviews & Testimonials

    • Ryan Talbert
      Ryan Talbert Review from Google
      5.0

      Ryan Talbert's Review Sourced from Google

      Cindy and her team do amazing work! great updates on changes and always flexible in our needs

    • Clean Cut Landscape Co.
      Clean Cut Landscape Co. Review from Google
      5.0

      Clean Cut Landscape Co.'s Review Sourced from Google

      We have been working with Cindy at GBC Digital marketing for several months and it’s been great. Our new website has never had us rank this high on Google searches. She is very accessible and has great ideas to promote your business online.

    • John Deveau
      John Deveau Review from Google
      5.0

      John Deveau's Review Sourced from Google

      I've used Graphics by Cindy to build three websites for me over the last several years for different businesses and every one has turned out perfectly. Cindy is able to take the ideas that are 'in my head' and build it out into a functional website that is user friendly and gets our business message across. Would highly recommend for anyone who has a business that needs to bring their website into the 21st century or is starting from scratch.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24/7 Live Answering, Virtual Receptionist & Call Center Solutions

    AnswerFirst helps businesses stay connected with real, helpful people answering every call day or night. No bots. No scripts. Just trained Customer Service Professionals who know how to support your customers when it matters most...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Location
    Tampa, Florida
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000

    AnswerFirst Communications Services

    • Phone Answering Services
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AAMCO
    • ABM
    • AFC Urgent Care
    • AFLAC
    • Bauer Food, LLC (Operates McDonald's)
    • Berkshire Hathaway
    • Brookhaven National Lab
    • Coldwell Banker
    • Century 21
    • Cushman and Wakefield
    Data sourced from the agency's DesignRush profile

    AnswerFirst Communications Reviews & Testimonials

    • Johnson Legal PLLC
      Johnson Legal PLLC Review from Google
      1.0

      Johnson Legal PLLC's Review Sourced from Google

      As a small law office, we used AnswerFirst for about a year. We opted not to have calls recorded as their system has an irritating "beep" that sounds in the background while customers are on the phone. We thought things were going well. Several months later we signed up for CallRail, which recorded all incoming calls. We began to see a pattern of poorly handled calls. When we shared this information with management, and offered to provide the recording, they said "no thanks." The probems continued. For instance one caller asked if we did simple Wills. The AnswerFirst agent said, "No, we only do Estate Planning." After sharing these simple issues with management nothing changed. We asked if they could give us an adjustment to our bill based on the poorly handled responses. They said "No." We notified them this week we were switching carriers and they acted like they could care less. DO NOT use them as they cannot handle the simplest of calls.

    • Demetri Karoutsos
      Demetri Karoutsos Review from Google
      5.0

      Demetri Karoutsos's Review Sourced from Google

      Outstanding After-Hours Answering Service – Highly Recommend for Service-Based Businesses We've transitioned to AnswerFirst about four months ago for our after-hours answering service needs, and they’ve exceeded every expectation. Their live agent support, combined with responsive customer service and advanced technology integration, has provided our team with a seamless and professional solution that far surpasses our previous provider. What sets AnswerFirst apart is their adaptability to our unique workflows, quick response times, and overall attention to detail. As a service business, having a reliable, U.S.-based call center is essential and AnswerFirst delivers with consistency and clarity. Their platform gives us the functionality we need, and the quality of their after-hours call handling has significantly improved both our internal efficiency and our customer experience. If you're a service-based company looking for high-quality live agents, professional support, and a partner who understands urgency and accountability, I highly recommend AnswerFirst. Exceptional value, exceptional team. Demetri Karoutsos Director, CareMaster

    • Scott Lady
      Scott Lady Review from Google
      5.0

      Scott Lady's Review Sourced from Google

      Finally, and I mean FINALLY an inbound call center who does what they say they will do, and does it excellently. Danielle and Robert have been incredible helping me with my campaigns, and ensuring everything is flowing smoothly. I highly recommend giving them a shot for your call inbound call needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Total CX and BPO Services.

    Our core value at ROI CX Solutions is delivering tailored call center outsourcing solutions that scale with your business. Impressive outcomes define our legacy in customized scripting, agent training, and seamless onshore-offshore staffing blends—ensuring 24/7 support that drives exceptional customer...

    Top Services:

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    American Fork, Utah
    Number of Employees
    1000 & Up
    Portfolios Count
    3 Projects Listed

    ROI CX Solutions Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Hello Fresh
    • SAMSUNG
    • TSA PRE
    • Panera
    • VISA
    Data sourced from the agency's DesignRush profile

    ROI CX Solutions Reviews & Testimonials

    • Mr. John
      Mr. John Review from Google
      1.0

      Mr. John's Review Sourced from Google

      If you're considering working at Connexus Resource Group, brace yourself for an exhausting, demoralizing experience that will leave you burned out, underpaid, and questioning your life choices. This company operates like a modern-day sweatshop, exploiting employees with unrealistic expectations, pitiful wages, and a toxic work environment that prioritizes profits over people. The workplace culture is cutthroat and demeaning. Supervisors hover like prison guards, scrutinizing every call and nitpicking minor mistakes. Instead of support, you get constant criticism, with the ever-present threat of write-ups or termination if you don’t meet impossible metrics. Favoritism runs rampant, and HR exists only to protect the company—not the employees. Don’t be fooled by empty promises of "career advancement." Promotions are reserved for management’s favorites, while everyone else is stuck in the same dead-end role. Training is minimal, and turnover is sky-high because people either quit from exhaustion or get fired for not meeting unrealistic expectations. In conclusion, Connexus Resource Group is a call center nightmare—a place where employees are treated like cogs in a machine, worked to the bone, and discarded without a second thought. If you value your mental health, dignity, or fair pay, steer clear. There are better jobs out there—this one isn’t worth the suffering.

    • Valupack Gaming
      Valupack Gaming Review from Google
      1.0

      Valupack Gaming's Review Sourced from Google

      Working on the same position for over a year, being told I'm one of their best agents and never getting a raise and overall being treated like I don't actually matter. Would never recommend working for them to even my most hated enemy.

    • Alece Peterson
      Alece Peterson Review from Google
      1.0

      Alece Peterson's Review Sourced from Google

      I would avoid working here if you can. I worked here for 5 years, and really hated it. Tried to find other work and was unable to for a long time. I ended up quitting because they were going to demote me after being a Team Lead for about 4.5 years. It was really disappointing and heartbreaking, especially since I loved my team of agents. The first couple of years were good, but after a while it just became unbearable. The last campaign I was on, Solutran, literally sucked the life out of me. My supervisor and my agents were great, but I had to fight for my agents to be treated fairly. The company goes by Connexus Resource Group now, they merged with a few other call centers in 2021. One good thing I can say about the merger was we were finally able to get PTO after not having any paid time off at all. The pay here sucks, I was only making $15.50 for being a team lead, and that was only after 5 years of tenure. Most agents were making around $11.50 to $13. It's very hard to get raises here, so if you want to work here and not be compensated properly this might be the right place for you. Avoid this place, it will only ruin your mental health and cause you more suffering.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • US-based Call Center & Live Answering Service

    Absent Answer is an American telephone answering service and call center outsourcing company serving customers throughout the United States...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Jacksonville, Florida
    Number of Employees
    Under 49

    Absent Answer Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • ATSI
    • JAX Chamber
    • Team Snug
    Data sourced from the agency's DesignRush profile

    Absent Answer Reviews & Testimonials

    • Edward Flynn
      Edward Flynn Review from Google
      1.0

      Edward Flynn's Review Sourced from Google

      Obnoxious unsolicited calls! Continue to get calls even though I'm on the do not call list.

    • Acacia Ferrell
      Acacia Ferrell Review from Google
      5.0

      Acacia Ferrell's Review Sourced from Google

      Great customer service, professional and kind! If you’re looking for a custom answering service for your business, this is the perfect company!

    • Stephanie Ging
      Stephanie Ging Review from Google
      5.0

      Stephanie Ging's Review Sourced from Google

      Thank you so much to everyone at Absent Answer! Your employees have provided us with excellent service for over 4 years now. You have exceeded all expectations. Again, thank you so much!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • B2B Lead Generation | B2B Appointment Setting | Cold Calling Services and More

    CallingAgency books qualified B2B appointments with decision makers for your sales team. We have served more than 2,100+ businesses across 50+ industries in the US, Canada, and Australia...

    Top Services:

    • Call Centers
    • Customer Support
    • Digital Marketing
    Location
    New Castle, Delaware
    Number of Employees
    250 - 499
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Calling Agency Services

    • Call Centers
    • Customer Support
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Real Estate Industry
    • Transportation & Logistics Industry
    Data sourced from the agency's DesignRush profile
  • Unlock Your Business Potential with Our IT Mastery!

    At Netsec, a distinguished IT consulting firm, we specialize in the management of intricate networks and security infrastructure, demonstrating our expertise across a diverse range of technologies...

    Top Services:

    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Managed Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000

    Netsec Services

    • Cybersecurity
    • IT Services
    • IT Compliance Solution
    • Cloud Consulting
    • Managed Services
    • IoT
    • Software Development
    • Business Consulting
    • Call Centers
    • DevOps Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Colucci Associates
    • Elias Properties
    • RMA Develpment
    Data sourced from the agency's DesignRush profile

    Netsec Reviews & Testimonials

    • Lisa Colucci
      Lisa Colucci Review from Google
      5.0

      Lisa Colucci's Review Sourced from Google

      Excellent service! Hemil is always quick to respond and resolves any issues effectively. Would highly recommend.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • SMEs' Premier Outsourcing Ally: Your #1 Choice

    Big Outsource, a leading BPO company, specializes in outsourcing solutions, from project-based services to virtual captive centers. Our expertise spans creative, technical support, and IT disciplines, making us your trusted partner for outsourcing excellence...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Minimal Budget
    $1,000 - $10,000

    Big Outsource Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Web Development
    • Graphic Design
    • HR Outsourcing
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • OpnRoad
    • D121
    • Instant Consult
    Data sourced from the agency's DesignRush profile

    Big Outsource Reviews & Testimonials

    • Admire Marketing
      Admire Marketing Review from Google
      1.0

      Admire Marketing's Review Sourced from Google

      Rescheduled our call last minute / then left us hanging on the actual call time saying they actually aren't open to meeting with us. Would not recommend.

    • Wilcon Ando
      Wilcon Ando Review from Google
      5.0

      Wilcon Ando's Review Sourced from Google

      I recommend this place! Awesome people and the place is well maintained. They genuinely care about the agents' wellbeing.

    • Rasida Asgar
      Rasida Asgar Review from Google
      5.0

      Rasida Asgar's Review Sourced from Google

      One of the best 💯 I would say I will always choose to be with this friendly, fantastic and very accommodating company. I always had a chance to to be hired with other bigger companies but I'd rather choose BIGOUTSOURCE no matter what. It's actually my second home. I feel safe and happy when I'm with BIGOUTSOURCE. I love everything about it. ❤️❤️ No doubt this company is one of the growing company in the Philippines. ❤️

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Delivering Customer Service with a Personal Touch

    Expertcallers is known for delivering dynamic solutions that emerge from our deep expertise in inbound and outbound customer engagement. We leverage proven strategies and advanced technology to enhance our call center services, poised to drive lead generation, issue resolution, and appointment setting...

    Top Services:

    • Call Centers
    • Creative Services
    • eCommerce
    • BPO
    • Customer Support
    • Show more
    Location
    Princeton, New Jersey
    Number of Employees
    500 - 999
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    Expertcallers Services

    • Call Centers
    • Creative Services
    • eCommerce
    • BPO
    • Customer Support
    • Phone Answering Services
    • Market Research
    • Business Consulting
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Backbone Solutions
    • Bringsy
    • Authentic Gaming
    Data sourced from the agency's DesignRush profile
  • World-class outbound solutions in the US

    Since 2015, SSR Techvision has provided top-quality outsourcing services, including Back Office Support, Call Center Operations, Sales & Business Development, Healthcare Support, and E-commerce Solutions, across India and the US...

    Top Services:

    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Customer Support
    • Show more
    Location
    Tupelo, Mississippi
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    SSR Techvision Services

    • BPO
    • Call Centers
    • Phone Answering Services
    • Business Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SaiVa System
    • Deebaco
    • Absolute Health Agents
    Data sourced from the agency's DesignRush profile

    SSR Techvision Reviews & Testimonials

    • Simaran Chaudhary
      Simaran Chaudhary Review from Google
      5.0

      Simaran Chaudhary's Review Sourced from Google

      I had done my internship and best place to learn and grow,I completed my internship in the Sampling Department, where my supervisor's behavior was very polite and respectful best brand and their clothes....

    • kratika singh
      kratika singh Review from Google
      5.0

      kratika singh's Review Sourced from Google

      “Great company for work. Management is so supportive and having friendly environment.” Salary and incentives are generally paid on time, and in many cases are substantial. “On‑time salary and huge incentives are paid to almost everyone here.” Employees value flexible timings, project bonuses, and transport perks like one‑way cab services.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • SysMD-Excellence Delivered

    SysMD delivers smart, efficient healthcare solutions through expert revenue cycle management, medical billing, credentialing, coding, and transcription services. Founded in 2020, we help medical practices boost profitability, reduce administrative burdens, and stay compliant. Our team blends deep industry...

    Top Services:

    • Transcription Services
    • Call Centers
    • Market Research
    • Accounting
    • BPO
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    SysMD Services

    • Transcription Services
    • Call Centers
    • Market Research
    • Accounting
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Evergreen Family Clinic
    • Trinity Wellness Group
    • NovaCare Specialty Center
    Data sourced from the agency's DesignRush profile
  • AI-Powered Medical Billing Company

    Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs...

    Top Services:

    • BPO
    • Email Marketing
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    Dastify Solutions Services

    • BPO
    • Email Marketing
    • SEO
    • Digital Marketing
    • Social Media Marketing
    • Managed Services
    • IT Services
    • Business Consulting
    • Call Centers
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Beauty Industry
    • Health Care Industry
    • Wellness & Fitness Industry
    Data sourced from the agency's DesignRush profile

    Dastify Solutions Reviews & Testimonials

    • Yami Sozi MD
      Yami Sozi MD Review from Google
      5.0

      Yami Sozi MD's Review Sourced from Google

      We’ve been partnering with Dastify Solutions for our mental health practice, and they have been absolutely fantastic to work with. The onboarding process was seamless, thanks to Andy Adams on the sales side he was incredibly nice, patient, and made sure all our initial questions were answered. On a day-to-day basis, Ricky, our operations manager, has been a total lifesaver. He handles all of our billing and complex mental health prior authorizations flawlessly. It’s a huge relief knowing our claims are in such capable hands. Highly recommend them!

    • Jesse Vaughan
      Jesse Vaughan Review from Google
      5.0

      Jesse Vaughan's Review Sourced from Google

      I’ve worked with four medical billing companies over the past decade. Dastify Solutions is in a different league. Their 97.4% first-pass acceptance rate isn’t marketing — we verified it against our own EOB data. Their credentialing and provider enrollment services managed five new providers last year with zero billing gaps. On the accounts receivable management side, our days in AR dropped from 52 to 31 and collections improved over 30%. For any growing practice evaluating medical billing services, Dastify delivers the precision and compliance most RCM companies only promise.

    • Robert Coleman
      Robert Coleman Review from Google
      5.0

      Robert Coleman's Review Sourced from Google

      Running a behavioral health practice with 12 providers across psychiatry and substance abuse treatment means complicated billing. We brought in Dastify Solutions for end-to-end revenue cycle management and the results were immediate. Their credentialing services got three new providers paneled in under 45 days. They restructured our charge capture, implemented real-time eligibility verification, and our net collection rate jumped from 89% to 96%. Their AR management team lets nothing fall through the cracks. Dastify doesn’t just process claims — they protect your revenue.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • From individuals and entrepreneurs, small and medium-sized businesses, right through to large corporations and government bodies, our administrative assistants are helping our clients become more efficient by streamlining their processes...

    Top Services:

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    250 - 499
    Average Hourly Rate
    $24/hr

    SmartPA Services

    • Customer Support
    • BPO
    • Market Research
    • Transcription Services
    • Translation Services
    • HR Outsourcing
    • Call Centers
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Cox-London
    • Complete Refinish
    • Collette CWMedia
    • Krispy Kreme
    • Total Oil and Gas
    Data sourced from the agency's DesignRush profile

    SmartPA Reviews & Testimonials

    • Vicky Grobbelaar
      Vicky Grobbelaar Review from Google
      5.0

      Vicky Grobbelaar's Review Sourced from Google

      Mandy has been a huge asset to Ethiqs and a lovely person to work with, efficient and friendly and a great team backing her. Highly recommended.

    • Pedro Mendoza
      Pedro Mendoza Review from Google
      5.0

      Pedro Mendoza's Review Sourced from Google

      Holly has been a great help recently both in terms of my business and personal affairs. I am in the process of making some business structure changes in my private dental practice and she has assisted me with all the lengthy paperwork, ensuring that everything is in order. In addition, she has assisted me in researching properties and locations. I would not hesitate in recommending her services as her support has been invaluable to me at this extremely busy time and has allowed me to focus on my patients. Highly recommended +++++

    • Alexandra Stewart
      Alexandra Stewart Review from Google
      5.0

      Alexandra Stewart's Review Sourced from Google

      Terri has been an incredible SmartPA assistant for our family over the past 18 months. Her support has been invaluable in managing our busy work and home administrative tasks. Throughout our travels across Europe, the US, and Canada, as well as during our recent move to a new house and country, Terri has been there for us every step of the way. In particular, I have appreciated that Terri has used great judgment in assessing options on all fronts and hasn't just gone for the easy road of blindly following orders. I have trusted her as a "second me" and that has been so helpful. We couldn't have done any of this without her!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Leading Virtual Assistant Services Provider

    Express Virtual Assistant (EVA) is a globally managed virtual workforce solutions provider that helps businesses streamline operations through structured, performance-driven support systems. Founded in 2004 as a subsidiary of Flatworld Solutions, EVA goes beyond traditional outsourcing by offering a...

    Top Services:

    • BPO
    • Creative Services
    • Graphic Design
    • Logo Design
    • Design Services
    • Show more
    Location
    Princeton, New Jersey
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $8/hr

    Express Virtual Assistant Services

    • BPO
    • Creative Services
    • Graphic Design
    • Logo Design
    • Design Services
    • Product Design
    • Content Marketing
    • eCommerce
    • Video Marketing
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Real Estate Industry
    • Software & IT Services Industry
    Data sourced from the agency's DesignRush profile
  • Contact & Call Center Outsourcing Support Channels & Audits.

    Callzilla is a full-service outsourced call center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality...

    Top Services:

    • Phone Answering Services
    • Call Centers
    • Digital Marketing
    • BPO
    • Show more
    Location
    Miramar, Florida
    Number of Employees
    Under 49

    Callzilla Services

    • Phone Answering Services
    • Call Centers
    • Digital Marketing
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Healthcare Industry
    • Software & ITServices Industry
    Data sourced from the agency's DesignRush profile

    Callzilla Reviews & Testimonials

    • alec czartoryski
      alec czartoryski Review from Google
      1.0

      alec czartoryski's Review Sourced from Google

      I have the same experiance as the other review. Sent a unit back and never recieved a replacement. Got ahold of Neal Topf the "CEO". He let me know he would find out what was going on and not sure how it got esclated to him, told me he would give a update good or bad. He has ghosted every single one of my calls. Not sure if thats how you properly run a business but seems like less of a headache to just answer the phone than have me call every single day. Would not recomend dealing with this company what so ever.

    • Mark Joseph
      Mark Joseph Review from Google
      1.0

      Mark Joseph's Review Sourced from Google

      This call center company is a scam. They handle warranties for Black & Decker. I shipped them my broken AC (Still under the 5-year warranty), which they received 2 months ago, and they refuse to ship me the replacement. The Callzilla call center is useless and will lie to you. They have blocked my number & won't respond to emails. I'll never purchase anything Black & Decker again as the "warranty" is a lie and they will take your property and refuse to replace it.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Demand More From Your Revenue Cycle.

    Revele is a leading provider of healthcare revenue cycle and electronic health record services...

    Top Services:

    • Business Consulting
    • Call Centers
    • BPO
    Location
    Indianapolis, Indiana
    Number of Employees
    100 - 249
    Average Hourly Rate
    $35/hr

    Revele Services

    • Business Consulting
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Advanced Astro
    • The Clinic of Gadsden
    • Regan Medical Center
    Data sourced from the agency's DesignRush profile
  • Comprehensive Health Plan Solutions

    Boon-Chapman serves clients with honesty and integrity—and that's not just a fancy slogan. Working in the best interest of our clients isn't just good business practice, it's what makes us who we are...

    Top Services:

    • BPO
    • Call Centers
    Location
    Austin, Texas
    Number of Employees
    Under 49

    Boon-Chapman Services

    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Self-Funded Health Plan Administration
    • Health Risk Management
    • Onsite Clinic Management,
    • Software Development
    • Business Process Outsourcing
    Data sourced from the agency's DesignRush profile

    Boon-Chapman Reviews & Testimonials

    • Jake Cola
      Jake Cola Review from Google
      1.0

      Jake Cola's Review Sourced from Google

      The MOST AWFUL customer service EVER!!! It's like nobody gives a hoot about those of us seeking answers. Our questions are important to us, and it would be nice if someone there would return calls when our call goes to voicemail 95 percent of the time!!!!!! The Cobra section is the worst! Come on, folks...get with the program over there or sell that place to someone who will!

    • aubrey s
      aubrey s Review from Google
      5.0

      aubrey s's Review Sourced from Google

      Texas raised, owned & created. They have this amazing program that pays and covers surgeries and high tech radiology! I think issue is people don’t read their plan documents or EOB’s and go based on providers who are on the go and want things fast and ready

    • Nikkie Maraman
      Nikkie Maraman Review from Google
      1.0

      Nikkie Maraman's Review Sourced from Google

      If only Zero or half stars was an option. First BC is NOT an insurance company, they’re the “manager or as they call themselves advocates” for in my case Aetna. BC claims to be patient advocates yet it appears that they don’t know the meaning of the word. They do not understand the plan(s), much less have they read the agreement with my employer and their customer service is substandard! They fumble around giving false, misleading or just wrong information, example advocate Missy or Misty. Sadly I’ve had to deal with BC as they manage my health care plan Aetna for over 27yrs. It appears their primary goal is to avoid and deny claims! To have a claim “reviewed” it takes an act of congress and a lot of phone calls. I was promised a head supervisors phone call within 72hrs thats well over 300 hrs ago, thankfully I didn’t hold my breath!! Sadly, I’m stuck with this three ring circus and clown show. Boon Chapman should be ashamed..

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • You Have the Plans. We Have the People. Lets Grow Together.

    EBQ is an outsourced sales and marketing organization that provides services to help companies scale...

    Top Services:

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    • Show more
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    5 Projects Listed

    EBQ Services

    • BPO
    • Call Centers
    • CRM Consulting
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • LYRASIS
    • Seal Software
    • Cal-Bay Systems
    • Image Skincare
    Data sourced from the agency's DesignRush profile

    EBQ Reviews & Testimonials

    • Applied Tech
      Applied Tech Review from Google
      5.0

      Applied Tech's Review Sourced from Google

      We have been working with EBQ since July of 2024. It has been a seamless and rewarding experience, thanks to their exceptional project management and commitment to timely delivery on multi-project fronts. From the outset, their team demonstrated a clear understanding of our objectives, has maintained open communication, and has provided regular updates on progress. Milestones have been met with precision, and any challenges have been addressed proactively, ensuring the projects stay on track. Deliverables have not only been completed ahead of schedule but also have often times exceeded our expectations in quality and attention to detail. Their professionalism and dedication has instilled confidence throughout the process, making them a trusted partner for ongoing and future collaborations.

    • Sarah Becherer
      Sarah Becherer Review from Google
      5.0

      Sarah Becherer's Review Sourced from Google

      Worked with EBQ on a sales outsourcing project for 6 months in 2024. Can't say enough positive things about how attentive, friendly, and responsive the team is. They're organized and excellent problem-solvers. Due to the nuances of our business and sales process, it ultimately wasn't a long-term fit, but I would highly recommend EBQ for cold-calling and appointment-setting for B2B software or managed services. Shout out to Dante who was with us since the beginning – you rock!

    • Rodane Williams
      Rodane Williams Review from Google
      1.0

      Rodane Williams's Review Sourced from Google

      I contracted EBQ for BDR augmentation services for a period of three months, and the results were extremely disappointing. Despite their promises, they failed to schedule even one initial meeting with potential clients. It was clear from the start that they didn’t fully understand my organization, our business needs, or how to properly present us to potential leads. Instead of delivering on their commitment, they merely provided a list of cold calls that didn’t meet our business requirements at all. The leads were irrelevant, poorly targeted, and demonstrated a lack of research or effort. Despite their failure to achieve any tangible results, they had the audacity to demand thousands of dollars in funding for what was essentially a useless service. Overall, I found their approach disorganized and out of touch with our goals, making this engagement a waste of time and money. I would not recommend their services to anyone looking for real results.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Friendly, Savvy, and Smart Outsourced Customer Service

    At the inception of mindStart, we asked ourselves the question “why does customer service outsourcing have such a negative connotation?” We were fed up with lousy experiences and decided to do something about it. At mindStart, our goal is to change the perception of the customer service industry by...

    Top Services:

    • Phone Answering Services
    • BPO
    • Call Centers
    Location
    Austin, Texas
    Number of Employees
    Under 49

    MindStart Solutions Services

    • Phone Answering Services
    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Kapsul
    • Alfred
    • emboldHealth
    Data sourced from the agency's DesignRush profile

    MindStart Solutions Reviews & Testimonials

    • Mark Levorn
      Mark Levorn Review from Google
      5.0

      Mark Levorn's Review Sourced from Google

      If you are looking to outsource your customer experience / customer support, this is the company. Based in Austin, they have a talented, tech-savvy and competent crew.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • The #1 Customer Service Outsourcing & BPO Company

    With a legacy dating back to 2016, HiredSupport stands as a true trailblazer in the outsourced customer support realm...

    Top Services:

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    • Show more
    Location
    Rancho Cucamonga, California
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed

    HiredSupport Services

    • Customer Support
    • BPO
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • HealthyStuff
    • Online Cycling Gear
    • Fixd App
    • Private Tunnel VPN
    • CoinTree
    • Make Up Eraser
    • WowCube
    Data sourced from the agency's DesignRush profile
  • Growth Through Servant Leadership

    Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    • Show more
    Location
    Nacogdoches, Texas
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000

    Etech Services

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fintech Industry
    • Retail Industry
    • Hospitality Industry
    Data sourced from the agency's DesignRush profile

    Etech Reviews & Testimonials

    • Haley E C
      Haley E C Review from Google
      1.0

      Haley E C's Review Sourced from Google

      If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.

    • Charles Symmonds
      Charles Symmonds Review from Google
      1.0

      Charles Symmonds's Review Sourced from Google

      This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome. This is not the sign of a reputable company you should consider partnering with.

    • rahil jain
      rahil jain Review from Google
      1.0

      rahil jain's Review Sourced from Google

      Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Innovative Solutions, Unmatched Value

    Taskforce BPO is an American Veteran owned company whose mission is to provide clients with labor solutions that enable them to focus on their core competencies while increasing productivity and profitability...

    Top Services:

    • Call Centers
    • Accounting
    Location
    Knoxville, Tennessee
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Taskforce Services

    • Call Centers
    • Accounting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Avoca Insurance Holdings
    • Assured Partners
    • CK Derm
    Data sourced from the agency's DesignRush profile
  • Easily Develop Highly-Targeted Custom Lists

    Pinpoint Technologies, Inc. is a U.S.-based data & list solutions provider that specializes in supplying highly targeted business contact lists. The company serves clients in industrial, engineering & scientific research sectors, offering services such as email/direct mail/telemarketing lists, list...

    Top Services:

    • Call Centers
    Location
    Santa Ana, California
    Number of Employees
    100 - 249

    Pinpoint Technologies Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Healthcare Industry
    • Manufacturing Industry
    Data sourced from the agency's DesignRush profile
  • Medical Reception Service

    Offer your patients a professional & compassionate, live medical receptionist, 24 hours a day, 7 days a week. Discover WellReceived's receptionist service...

    Top Services:

    • Phone Answering Services
    • Call Centers
    Location
    Portland, Oregon
    Number of Employees
    250 - 499

    WellReceived Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Medical
    • Healthcare
    • Dentists
    • Physicians
    • Care Home
    • Home Care
    • Doctors
    • Hospital
    • Dermatologists
    • Aesthetics Clinics
    Data sourced from the agency's DesignRush profile

    WellReceived Reviews & Testimonials

    • Nataly Laforest
      Nataly Laforest Review from Google
      5.0

      Nataly Laforest's Review Sourced from Google

      Thank you, the entire process was so easy. Kathleen is just the sweetest, she took the time to walk us through everything and made it as simple as possible. GREAT SERVICE. Thank you

    • Erica Krider
      Erica Krider Review from Google
      5.0

      Erica Krider's Review Sourced from Google

      Jessica was very knowledgeable and helped me to make an informed decision about partnering with WellReceived for my business.

    • anney snyder
      anney snyder Review from Google
      5.0

      anney snyder's Review Sourced from Google

      Great service and everything was clearly explained to me! I haven't yet "used" the service, but the setup was great!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Top Provider of Outsourcing and Customer Support

    Dalerio Consulting is an international Customer Support, Marketing and Business Process Outsourcing company with rapid growth and steady foundation...

    Top Services:

    • Customer Support
    • HR Outsourcing
    • BPO
    • Call Centers
    • Phone Answering Services
    • Show more
    Location
    New York City, New York
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    9 Projects Listed

    Dalerio Consulting Services

    • Customer Support
    • HR Outsourcing
    • BPO
    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Accounting
    • Staff Augmentation
    • SEO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • SwissTranslate
    • KlimaTek
    • SpotGaming
    • Youth Activities Center
    • Korrieri
    Data sourced from the agency's DesignRush profile

    Dalerio Consulting Reviews & Testimonials

    • DAFKU Law Firm
      DAFKU Law Firm Review from Google
      5.0

      DAFKU Law Firm's Review Sourced from Google

      We signed last year with Dalerio Consulting, and they are dealing with our customer support through call center services. Working with this company has been a great experience so far, so we would recommend Dalerio Considering to everyone who is looking for a BPO company.

    • Denisian Prifti
      Denisian Prifti Review from Google
      5.0

      Denisian Prifti's Review Sourced from Google

      If you're searching for a unique and distinctive online presence for your brand or business, look no further as Dalerio Consulting got you covered.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Hit Rate Solutions: Affordable Call Center ForSMEs US Businesses

    Hit Rate Solutions provides high-quality customer support for global brands. As call center experts, reliability underscores our approach to inbound and outbound communications, wherein we help businesses exceed customer expectations daily...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $7/hr
    Minimal Budget
    Under $1,000

    Hit Rate Solutions Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mark Medeiros
    • David Tillman
    • Sandy Zell
    Data sourced from the agency's DesignRush profile

    Hit Rate Solutions Reviews & Testimonials

    • ALIMINA REYES HERNANDEZ
      ALIMINA REYES HERNANDEZ Review from Google
      5.0

      ALIMINA REYES HERNANDEZ's Review Sourced from Google

      We have been using this call center for several months and we are very pleased. They answer calls quickly, the staff is friendly and well-trained, and the reports are clear and accurate. They have significantly improved the efficiency of our customer service.

    • Au-Niq Vybze
      Au-Niq Vybze Review from Google
      5.0

      Au-Niq Vybze's Review Sourced from Google

      I use Hit Rate with my business and they have been very professional and attentive to my concerns and needs. Any adjustment I request, they are able to make. Hit Rate has an easy to use platform with great service. I'd recommend to anyone.

    • Ms RobynHood
      Ms RobynHood Review from Google
      1.0

      Ms RobynHood's Review Sourced from Google

      They are a total ripoff. They play a good game to make it seem like they are doing something for you but reality they are not. You just waste your money with them. They string you along and then try blaming your leads as the reason they are not getting appts. That is false! Other people used the same leads and got results. Stay clear of these people. They are in the Philippines not in Chicago.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Dedicated to provide billing solutions to medical providers.

    Virtual Connect LLC was formed with the intention of supporting medical professionals and practices in achieving greater financial success. For us, it's all about the statistics. We are enthusiastic about redefining the industry and producing unparalleled results that surpass industry standards. Utilizing...

    Top Services:

    • Call Centers
    Location
    Tucson, Arizona
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000

    Virtual Connect Services

    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Finance Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile
  • Law Firm Support Services

    Equivity provides dedicated virtual assistant services to individuals, and to entrepreneurs and businesses looking for paralegal, administrative, marketing and bookkeeping support...

    Top Services:

    • Call Centers
    • Accounting
    • BPO
    • PPC
    • Digital Marketing
    • Show more
    Location
    Las Vegas, Nevada
    Number of Employees
    Under 49

    Equivity, Inc. Services

    • Call Centers
    • Accounting
    • BPO
    • PPC
    • Digital Marketing
    • Email Marketing
    • Graphic Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legal Industry
    • Real Estate Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile

    Equivity, Inc. Reviews & Testimonials

    • Melina Montes
      Melina Montes Review from Google
      5.0

      Melina Montes's Review Sourced from Google

      Equivity has been a great addition to our business. Their proactive approach, commitment, and attention to detail have played a great role in the success of our operations. Equivity truly went the extra mile to understand our operation and assemble an exceptional support team! Their representatives demonstrate a high level of professionalism and consistently provide excellent customer service. Equivity is the perfect choice if you're seeking top-tier service tailored to meet your business needs.

    • Excellence Team
      Excellence Team Review from Google
      5.0

      Excellence Team's Review Sourced from Google

      Equivity is a game-changer. Their team is highly knowledgeable and skilled in customizing their services to match our specific needs, which is super impressive. They frequently ask for our feedback and are quick to adapt to our requirements. Highly recommended!

    • Amanda Estey
      Amanda Estey Review from Google
      5.0

      Amanda Estey's Review Sourced from Google

      I've always been able to get quality help in a timely manner when using Equivity Virtual Marketing Assistants. Highly recommend them for both short and long term solutions. The team is wonderful to work with and will source the right talent for your needs.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Providing Data-Driven Insights to Improve Outcomes.

    Market Decisions Research is a public policy research and consulting firm. We specialize in technically complex research, advanced survey methods, and pragmatic reporting for government, healthcare, and private entities...

    Top Services:

    • Call Centers
    • Market Research
    Location
    Portland, Maine
    Number of Employees
    Under 49

    Market Decisions Research Services

    • Call Centers
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • American Public Health Association
    • American Evaluation Association
    • AAPOR
    Data sourced from the agency's DesignRush profile

    Market Decisions Research Reviews & Testimonials

    • J S
      J S Review from Google
      1.0

      J S's Review Sourced from Google

      Results of surveys conducted by this company are not valid and cannot be useful because their methodologies are wildly unethical. I received several requests by mail to participate in a survey being conducted by this company on behalf of OHA. I chose NOT to participate in the survey, which asked personal and confidential questions about mental health history and substance use, because i am a practicing psychotherapist, and I do not make these kinds of disclosures to anyone who is not my doctor. Eventually, several "researchers" (marketers) showed up at my home address to pressure me into responding to their survey, even noticing the "no solicitation, please" sign on my door and commenting "we're not here to sell anything." First of all, anyone door knocking as part of a research study should have a baseline understanding of what the word "solicit" means, which means TO ASK FOR SOMETHING, like for example, responses to a survey. Secondly, no survey in which participants are "selected" and then pressured to make disclosures about their personal and confidential health information at the threshold of their own homes is ethical. if responses were not collected ethically, then i simply do not see how the results of such a survey could be unbiased and informative in any way. As a tax payer whose dollars likely contributed to the hiring of this firm, i'm angry about the waste of money, and also about being harassed at my own home. Furthermore, it upsets me that the results of surveys that have not passed through any formal review process can be published and presented alongside information that has. this is precisely the kind of thing that undermines legitimate and useful research, biasing lawmakers and constituents alike. Ick.

    • Taresa Didonato
      Taresa Didonato Review from Google
      1.0

      Taresa Didonato's Review Sourced from Google

      I’d give them 0 stars if I could and I’d give them a 1 if they stopped calling

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-

    Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model...

    Top Services:

    • Call Centers
    • Accounting
    • Logistics
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Lewisville, Texas
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed

    Invensis Services

    • Call Centers
    • Accounting
    • Logistics
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Philips
    • Trend West
    • GRM
    Data sourced from the agency's DesignRush profile

    Invensis Reviews & Testimonials

    • Sundar Kasyap
      Sundar Kasyap Review from Google
      5.0

      Sundar Kasyap's Review Sourced from Google

      Our small clinic in Texas was struggling with billing and insurance claims. Invensis’ Revenue Cycle Management services turned that around quickly. Claims are processed faster, and denials have decreased. They're professional, easy to work with, and understand the U.S. healthcare system inside out.

    • Prem Kumar
      Prem Kumar Review from Google
      5.0

      Prem Kumar's Review Sourced from Google

      We partnered with Invensis Inc for eCommerce support, and it's been a game-changer. Our order processing, returns, and customer service have become faster and more accurate. The team is responsive, US-business savvy, and really understands online retail. Highly recommend for any U.S.-based business looking to streamline operations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

Frequently Asked Questions About Call Center Companies

What services do these types of companies in US usually offer?

Call centers encompass specialized agencies that manage both incoming and outgoing customer phone calls, often providing customer service, technical support, or sales services. These providers use advanced technologies to route and handle calls efficiently, thus maintaining effective communication between businesses and their clients. 

They typically offer services such as:

  • Inbound customer support: Providers handle incoming calls related to general inquiries, complaints, billing questions, and service issues
  • Technical and help desk support: Agents assist customers with troubleshooting products, resolving service disruptions, and escalating complex problems
  • Outbound calling services: These include sales outreach, follow-ups, customer surveys, reminders, and customer retention calls
  • Order management and account support: Providers help process orders, manage returns, update customer information, and assist with payments
  • Multichannel support: Many providers engage customers through phone, email, live chat, SMS, and social media messaging
  • Appointment scheduling and lead qualification: Some providers manage bookings and screen inquiries before routing them internally

In the US, over 50% of companies outsource at least part of their customer service operations.

On the other hand, outsourced centers report agent utilization rates of approximately 85-90%, compared to 65-70% for in-house teams, which supports higher operational efficiency.

How much does it cost to hire these services in the United States?

Industry pricing benchmarks show that standard inbound customer support is commonly priced between $20 and $30 per hour for US-based agents, depending on coverage hours and agent experience. Pricing for call center firms in the United States is typically based on usage, call volume, and service complexity rather than a single flat rate.

More specialized services, such as advanced technical support or compliance-driven call handling, often cost more and typically range from $30 to $50 per hour due to higher training and skill requirements.

In addition to service fees, technology costs can significantly affect total pricing.

Call center software alone can cost around $75 per agent per month, and this figure does not include staffing, call handling, or operational services.

What additional costs should businesses expect beyond base pricing?

Many providers in the United States charge setup or onboarding fees for agent training, system integration, and quality assurance work, which may not be included in the hourly quote.

Technology and software can add separate expenses, such as customer relationship management (CRM) tools, call routing systems, or analytics platforms.

Infrastructure and operational overhead, including telecommunications, hardware, and office costs, also contribute to total expenses for US-based programs.

Finally, specialized services such as after-hours support, multilingual support, or advanced reporting often come with premium charges.

How long does it usually take to set up and begin with the services?

Launching a call center program in the United States typically takes anywhere from a few weeks to several months.

Small or virtual call center programs in the US can often launch within a few weeks, as setup usually involves selecting software, hiring agents, and completing training without physical infrastructure.

Larger on-site or traditional call centers typically require 3 to 6 months to launch due to facility setup, telephony, and hardware installation, large-scale hiring, and compliance requirements.

In general, the team size, service complexity, technology requirements, and whether the operation is virtual or on-site are the primary factors that determine how quickly a call center program can go live in the US. 

What types of businesses typically work with call center companies in the USA?

Many businesses rely on these companies to handle customer service and support, particularly when call volumes are high or 24/7 availability is required. Common industries include:

  • Telecommunications: Handles massive customer inquiries about plans, outages, billing, and tech issues that benefit from dedicated phone support
  • Healthcare: Needs structured patient communication for scheduling, billing, follow-ups, and after-hours assistance
  • Financial services and insurance: Requires careful call handling for claims, account questions, fraud alerts, and compliance issues
  • Retail and eCommerce: Manages order help, returns, delivery questions, and loyalty support that phone reps often resolve faster
  • Technology and SaaS: Uses live agents for onboarding, troubleshooting, and complex product explanations where self-service falls short
  • Travel, real estate, legal, and home services: Frequently convert incoming inquiries into bookings or leads, making missed calls costly

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