Elevate customer experience and streamline operations with vetted call center companies. Browse our curated list of call centers based in the US to find teams aligned with your customers' cultural and language needs.
Best Call Center Companies
57 Companies-Rankings updated: August 19, 2026
DesignRush evaluates all call center providers based on its expertise, success stories, and verified client reviews. Some listings may be paid.
VerifiedVerified by the DesignRush team for authenticity and credibility.
World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages
Hugo deploys dedicated inbound and outbound call center teams across 60+ languages, with 24/7 coverage and 99.9% uptime. Its university-educated agents deliver 88% first call resolution. The call center provider is ISO 27001, HIPAA, and SOC 2 certified...
Location
Chicago, Illinois
Number of Employees
1000 & Up
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
8 Projects Listed
Hugo Services
Customer Support
Call Centers
BPO
Phone Answering Services
Transcription Services
Translation Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Google
Meta
Outschool
Topicals
Attentive
Faire
Sakara
Aurora
Data sourced from the agency's DesignRush profile
Hugo Reviews & Testimonials
Greg Digneo
founder at content guppy
5.0★
B2B Review from Greg Digneo
Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.
Nimmit Shah
Owner at Pi Asset Management Ltd
5.0★
BPO Review from Nimmit Shah
Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.
Jambu Subramanian
Senior Manager of Operations at Kasha Global
5.0★
Customer Support Review from Jambu Subramanian
Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.
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SDR Teams, Lead Generation & Call Center Services for B2B Companies
Munzai Solutions provides B2B call center services covering cold calling, inbound call management, and customer support, with each engagement staffed by dedicated SDRs working 40 hours per week. The call center company's packages include a US-based dialer, project manager, and weekly reporting...
Location
Manchester, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$35/hr
Minimal Budget
$10,000 - $25,000
Portfolios Count
12 Projects Listed
Munzai Solutions Services
Customer Support
Business Consulting
Call Centers
Email Marketing
CRM Consulting
Managed Services
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Souqh
Maxyfi
Konch
Skriber
Data sourced from the agency's DesignRush profile
Munzai Solutions Reviews & Testimonials
Sam Bartow Moreno
Founding GTM Director at CourtNexa
5.0★
Appointment Setting Review from Sam Bartow Moreno
Munzai Solutions are amazing to work with. They got started immediately and booked multiple meetings in the first few days. I’m very happy with the results and the support they offered us. If you’d like to ask any questions about the service feel free to contact me at +1 458 600 8797
I’m very satisfied. And would highly recommend them.
Brian Oltmanns
CEO at GoFindBuild
5.0★
Call Centers Review from Brian Oltmanns
I am very happy with this team and their performance. They were organized, provided consistent updates, and always made suggestions to pivot if results were falling short. I would highly recommend them.
Nathan Arbitman
CCO at OnePlanet Solar Recycling
5.0★
Lead Generation Review from Nathan Arbitman
I'll be honest, I came in skeptical. Offshore SDR vendors have a reputation for generic blasting and slow response times. Munzai has been the opposite. Responsiveness is where they stand out. When I need a cadence adjusted, copy reworked, or targeting updated, it gets handled quickly, without me having to follow up multiple times. For a solo commercial lead juggling a lot, that matters more than I expected.
The value is hard to argue with. For a very fair price, I get dedicated outreach execution across a complex B2B pipeline. They also got up to speed faster than I anticipated. Our market has real nuance, and within a reasonable onboarding window, messaging was going out clean and on-brand.
If you're a lean commercial team trying to build outreach capacity without the overhead of a full hire, Munzai is worth a serious look.
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DMT Business Development runs cold calling, appointment setting, and multichannel lead generation campaigns for B2B companies across 30 countries. The Ottawa-based agency has delivered 2M+ leads and 10,000+ appointments over 7 years, with clients averaging a 2-5% prospect-to-appointment conversion rate...
Location
Ottawa, Canada
Number of Employees
50 - 99
Average Hourly Rate
$25/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
14 Projects Listed
DMT Business Development Services
BPO
Email Marketing
Call Centers
Digital Marketing
Content Marketing
Market Research
Business Consulting
Direct Marketing
CRM Consulting
Social Media Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Biovision Diagnostics
Kandji
Productive
VOLA
YouTeam
CDS Global Cloud
Derm For Primary Care
Hubilo
Concordia University
Yodeck
Data sourced from the agency's DesignRush profile
DMT Business Development Reviews & Testimonials
Yana Okushko
Growth Manager at DreamX
5.0★
Lead Generation Review from Yana Okushko
Partnering with DMT Business Development turned out to be a real game-changer for us. Their team didnt just deliver leads they brought in the right conversations that actually converted. Within a short time, they secured 25 qualified meetings that had a direct impact on our pipeline and revenue. What stood out most was their professionalism - clear communication, full ownership of the process, and the feeling that they were part of our internal team rather than an external vendor. Their proactive mindset and attention to detail made every stage of the collaboration smooth and effective.
David Morneau
Co-founder and CEO at inBeat Agency
5.0★
Email Marketing Review from David Morneau
We've found tremendous success in our projects with DMT Business Development, particularly in the area of Email Marketing. Their team consistently overdelivered not only in the quality of email content but also in driving measurable engagement and conversions through expertly crafted campaigns. What truly sets DMT Business Development apart is their exceptional combination of expert content creation, data driven strategy, and a deep understanding of audience behavior. Their email marketing solutions are strategically designed, results driven, and consistently outperform the competition. The team's expertise and dedication are evident in every campaign. They bring a high level of professionalism, creativity, and responsiveness, ensuring each email resonates with the target audience while meeting our marketing goals. We greatly value our partnership with DMT Business Development and look forward to achieving even greater success together. Highly recommended for businesses seeking impactful and focused email marketing solutions.
Vaysh Kewada
CEO and Co-Founder at Salience Labs
5.0★
Social Media Marketing Review from Vaysh Kewada
Thanks to the dedicated efforts of DMT Business Development, our brand has experienced a noticeable increase in online visibility, consistent social media activity, and significantly improved engagement across platforms. Their strategic approach, community building tactics, and thorough performance analysis have all contributed to measurable success. What truly sets DMT apart is their ability to stay ahead of the ever changing landscape of Social Media Marketing. Their team demonstrates a deep understanding of evolving trends, algorithm updates, and best practices ensuring that our online presence remains optimized for both visibility and conversion. Beyond campaign execution, their expertise in keyword research and analysis has also brought substantial improvements to our websites search engine rankings, bridging the gap between social media activity and SEO performance. Equally impressive is DMTs commitment to transparency, proactive communication, and customer service. They consistently deliver outstanding results while remaining highly responsive to our goals and feedback. Their professionalism and alignment with our brand voice and identity are particularly noteworthy. DMT Business Development's passion for achieving remarkable outcomes and their dedication to staying at the forefront of the industry makes them an invaluable partner in Social Media Marketing. We are truly impressed by their impact and look forward to continued collaboration.
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Protel BPO, nothing matters more than how your customers view your brand how they interact with it
Protel BPO provides inbound voice, outbound voice, live chat, and back-office outsourcing from two call center locations in Belize, operating in US Central and Mountain time zones with native English and bilingual Spanish agents. Since 2012, it has served retail, healthcare, and travel clients...
Location
Belize City, Belize
Number of Employees
500 - 999
Average Hourly Rate
$14/hr
Minimal Budget
$50,000 & Up
ProtelBPO Services
Call Centers
BPO
Customer Support
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
J Crew
Sight Partners
Blue Valley
Data sourced from the agency's DesignRush profile
ProtelBPO Reviews & Testimonials
Jeffrey Warren
Customer Experience Expert at Macy's
5.0★
Call Centers Review from Jeffrey Warren
While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.
Jackie Capalleja
Customer Service Manager at Allstate
5.0★
Call Centers Review from Jackie Capalleja
As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.
Paul Benefit
Regional Head Of Customer Service at H&M
5.0★
Call Centers Review from Paul Benefit
I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.
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Blue Valley Marketing runs inbound and outbound call center operations covering lead generation, B2B telemarketing, customer service, omnichannel support, market research, customer win-back, live chat, and order processing. It operates with bilingual support from offices in Kansas and California...
Location
Home, Kansas
Number of Employees
250 - 499
Blue Valley Marketing Services
Call Centers
Customer Support
BPO
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IBM
Cisco
Microsoft
Red Hat
NVIDIA
AWS
Salesforce
Verizon
Endeavor
Data sourced from the agency's DesignRush profile
Blue Valley Marketing Reviews & Testimonials
Kendra Brassfield
Chief Executive Officer at NeoLife International
5.0★
Call Centers Review from Kendra Brassfield
Blue Valley Marketing has been a game-changer for our health and fitness company. Their call center services are top-notch. They've helped us connect with our clients seamlessly, providing exceptional support. Our overall experience with them has been nothing short of fantastic
Anne Marie Lukin
Franchise Owner at Planet Fitness
5.0★
Call Centers Review from Anne Marie Lukin
They provided exceptional customer support that went beyond mere service. Their dedication is unrivaled, from handling inquiries about fitness programs to ensuring client satisfaction. Blue Valley Marketing delivered flawlessly on the project, which required not only efficiency but also a genuine understanding of our brand ethos. Their personalized approach, which is evident in every call, demonstrates their dedication to our wellness mission. We highly recommend their services for the ideal combination of professionalism and a personal touch.
Rhonda Mercaldo
Owner/Operator at Jimmy John's
5.0★
Call Centers Review from Rhonda Mercaldo
From the very beginning, their team demonstrated professionalism and dedication. They were always just a call away, ready to assist with customer inquiries, reservations, and feedback. The level of service was outstanding, with their agents showcasing an in-depth knowledge of our menu and our restaurant's unique selling points. They truly felt like an extension of our team. Blue Valley's performance was consistently impressive, ensuring no call went unanswered, and every customer felt valued. Their proactive approach in resolving issues and providing insightful suggestions for improving our customer experience was invaluable. The level of care and attention they gave to our patrons was evident in the positive feedback we received. In summary, my overall experience with Blue Valley was top-notch. They played a crucial role in enhancing our customer service and contributed to the success of our restaurant. I highly recommend their services to any business in need of a reliable and customer-focused inbound call center.
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RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...
Location
Giza, Egypt
Number of Employees
250 - 499
Average Hourly Rate
$100/hr
Portfolios Count
2 Projects Listed
Raya Contact Center Services
Phone Answering Services
BPO
Call Centers
HR Outsourcing
Customer Support
Business Consulting
IT Services
Big Data Analytics
IT Compliance Solution
Managed Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
IAOP
Ryan Strategic Advisory
GCXA21
Data sourced from the agency's DesignRush profile
Raya Contact Center Reviews & Testimonials
Peter Ryan
Owner at Ryan strategic advisory
5.0★
Phone Answering Services Review from Peter Ryan
With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.
David Rickard
Vice President at Everest Group
5.0★
Call Centers Review from David Rickard
Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.
Debi Hamill
CEO at IAOP
5.0★
Call Centers Review from Debi Hamill
A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.
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Responsive Answering Service is a call center agency delivering seamless onboarding and tailored communication solutions for global brands. A broad client portfolio underscores our work in call handling, appointment scheduling, and sales intake...
Location
Coral Gables, Florida
Number of Employees
Under 49
Responsive Answering Service Services
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dr. David Markle Office
Hamby Roof Repair
Marietta Dermatology
Clairmont Pediatrics
Tri-Rivers Musculoskeletal
Data sourced from the agency's DesignRush profile
Responsive Answering Service Reviews & Testimonials
Lana Goldenberg
Live Answering Agent at Noxster LLC
5.0★
Phone Answering Services Review from Lana Goldenberg
Responsive Answering Service, true to its name, is a fantastic partner for all our phone answering needs. It's helped our business grow by screening calls, patching high priority calls immediately to Sales, and providing detailed reporting on our inbound calls. We appreciate the 24/7 availability and the attention to our custom instructions. Every team member at Responsive has been a pleasure to work with. We highly recommend Responsive for businesses across industries; particularly for small businesses with no in-house receptionist, and for overflow call management.
Tony Junkin
Review from Google
5.0★
Tony Junkin's Review Sourced from Google
Excellent choice if you are looking for an answering service! I compared several companies and this one seemed to be the best of all of them and it has been wonderful! Jessica and Deb were great helping get everything set up and they are very responsive. The whole service has ran so smoothly and we are no longer missing calls from potential clients. Absolutely recommend them!
Ranger Stardust-Kidd
Review from Google
1.0★
Ranger Stardust-Kidd's Review Sourced from Google
DONT SHOP HERE
WORST SERVICE WE EVER HAD.
THEY ARE THE CHEAPEST AND YOU GET WHAT YOU PAY FOR...
They nor picking up on calls, we had our phone company test system..
The calls ring 7 times and goes to voicemail..
We're basically retired we take certain project maybe 12 calls a month 5 weeks and they have not picked up 1 call as of yet..
I should have not even hired them they blamed the phone company after that was disproven they blamed me.
Like I was not doing my part to forward the calls.
They then said we'll if you cannot help diagnose the problem we will cancel you...
I can only say it clearly, the call comes in the call goes to you and gets sent back to our voicemail because you failed to pick up...
I can only forward the call answering the call is up to you.
These other review must be employees doing review for them..
Most people with something bad will not bother writing one we take the time to be sure people know what we had to go thru and warn others.
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24/7 live answering for property professionals - real people, not bots
SignMore is a call center company committed to elevating client engagement through 24/7 live support, bilingual answering, and CRM integration. Our broad client portfolio is a reflection of our proficiency in lead qualification, emergency response, and appointment coordination within the niche...
Location
Portland, Oregon
Number of Employees
1000 & Up
Minimal Budget
Under $1,000
SignMore Services
Phone Answering Services
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
McGraw Realtors
XS Asset Management
Chido Real Estate Investments
The Agency
ONXHomes
Quantive Property Management
Lang Management
RE/MAX
Keller Williams Heritage
Terra Bella Property Management
Data sourced from the agency's DesignRush profile
SignMore Reviews & Testimonials
Nick Resto
Review from Google
5.0★
Nick Resto's Review Sourced from Google
We're 30 days into using SignMore service, and I'm happy with the way the call flow is set up, and their communication has been excellent.
Fred Paskell
Review from Google
5.0★
Fred Paskell's Review Sourced from Google
Amazing customer service and great functionality! Seemless integration into setting appointments and they are always trying to make sure they are exceeding my expectations. Highly recommend! Raving Fan Here!! 👍🏼👍🏼
Stasia Creek 406 East Realty
Review from Google
5.0★
Stasia Creek 406 East Realty's Review Sourced from Google
Professional and consistent customer service and well trained responsive agents that manage phone calls. Setup was super easy and they went above and beyond to work with Google Voice. I highly recommended!
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Lease A Sales Rep, is an industry leader in the Call Center, Lead Generation and contracts sales space services; getting GUARANTEED appointments with decision makers, HOT leads and signed contracts for our clients with our inside and outside sales teams. We are hunters working at an INC 5000 company built in...
Location
Raleigh , North Carolina
Number of Employees
100 - 249
Average Hourly Rate
$100/hr
LSR Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Anomaly Squared is a contact & call center services provider. With our multiple domestic contact centers, we optimize internet & traditional marketing plans using both inbound & outbound strategies.
We know that your employees' time is both limited and valuable. With our live transfer and lead...
Location
Greensboro, North Carolina
Number of Employees
250 - 499
Anomaly Squared Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LendingTree
Everquote
Inbound Calling
Data sourced from the agency's DesignRush profile
Anomaly Squared Reviews & Testimonials
Madison Greene
Review from Google
1.0★
Madison Greene's Review Sourced from Google
I worked at this absolute horrid excuse of a job for 3-4 months. Let me start out with the good; the coaches are awesome, each and every one of them. They try to help as much as possible, but that’s not the issue. The issue is the GM, Katherine Voshell. Katherine claims to be understanding of whatever it is you have going on, whether that be illness, internet outages, so on and so forth but when it comes down to it. She isn’t, you’re just another employee to her. And she was SO quick to fire me when I was out sick, with something my disability causes. Even though, I had given her several doctor’s notes stating that I have a disability. The pay is absolutely horrendous, $7.25 for training (first two weeks) and then $10.00 an hour afterwards isn’t livable in this economy. RUN as fast as you can from this dumpster fire of an organization.
Zai ZAI
Review from Google
1.0★
Zai ZAI's Review Sourced from Google
RUN FAST AWAY FROM THIS SCAM.
HARASSING PEOPLE ALL DAY LONG FOR $10.00 HR,
WON'T GIVE A RAISE,
TREAT EMPLOYEES REALLY BAD,
CAN'T GROW WITH COMPANY,
NO NEW POSITIONS TO MOVE UP TO. THIS COMPANY HAS ABSOLUTELY NOTHING TO OFFER.
MCDONALD'S MAKE MORE THAN THIS COMPANY.
RUN RUN RUN AWAY.
j mo
Review from Google
1.0★
j mo's Review Sourced from Google
this job should get 0 stars negative 5 if possible this job isnt reliable at all..... so i tried to be fair took unjust treatment for the last two years. they kept switching my schedule from night to day changing my circadian rythym at least 4 times a year til i took a stand and had enough. they botched my pay an made me loose my apartment took my hard earned pto from me i still stayed went down to part time because its obvious either the higher ups didnt like me or they were just tryna push me out. So i make a year part time with them still docking my pay for absolutely nothing. Get down the road and they say hey were changing your schedule (again ) so they take 6 hours of pay from me weekly ask me do i want to switch back to day shift i said no because i go in school and finally got a stable schedule through there ever changing madness and they came back an said the volume was to low an they had to lay me off which i no is a load of crap...... some of the mangers were cool an the fact you got to work from home thats it. stay at your regular job itll save you time energy and a headache. this job should be illegal to have an anyone would benefit from turning the other way. so ill file for unemployment told me i got laid off an i was eligible for rehire.... I politely declined must be a fool to want to go through that again i had bills
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We are customer service experts. Consider GCS when you need outsourced contract center support. We can staff and manage your internal center, operate a dedicated site for you or manage your program in a blended or shared center.
GCS is not your ordinary outsource provider or BPO. Our niche is customer...
Location
Salisbury, North Carolina
Number of Employees
500 - 999
GCS Services
Call Centers
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Scalable, 24/7 Technical Support That Powers Performance, Productivity, and CX
SupportSave offers inbound and outbound call center services in the US at affordable rates. Our services include on-call support, live chat, order processing, lead generation, telemarketing, etc. Check out pricing packages, which start from just $11 per hour per agent. By partnering with SupportSave as their...
Location
Norcross, Georgia
Number of Employees
100 - 249
Average Hourly Rate
$11/hr
Minimal Budget
$1,000 - $10,000
SupportSave Services
Call Centers
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STR Assistance is a Short-Term Rental Virtual Assistant company helping hosts manage their properties on Airbnb, Vrbo, and Booking.com & other vacation rental platform. We specialize in Airbnb Virtual Assistant services, taking care of guest communication, co-host support, cleaning coordination, dynamic...
Location
Bury St Edmunds, United Kingdom
Number of Employees
50 - 99
Average Hourly Rate
$3/hr
STR Assistance LTD Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Trusted Advisors, VARs, Managed IT & Technology Broker Services.
Internet Nerdz stands as a premier technology services and consulting firm, dedicated to crafting innovative solutions tailored to meet the intricate demands of your digital transformation journey. With a steadfast commitment to excellence, we specialize in developing cutting-edge strategies and solutions...
Location
Pensacola, Florida
Number of Employees
Under 49
Average Hourly Rate
$200/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Internet Nerdz Services
IT Services
Managed Services
Cloud Consulting
Cybersecurity
IT Compliance Solution
Business Consulting
Call Centers
Phone Answering Services
IoT
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Clearspan Communications
Cynergy HiTech
Innisfree Hotels
Tandy Leather
Higgenbotham Insurance Agency
Northland Development
Prominence Hospitality
Fora Financial
Entouch Controls
Nexxiot Inc.
Data sourced from the agency's DesignRush profile
Internet Nerdz Reviews & Testimonials
Scott Berg
VP of Operations at Sigma Funding Group
5.0★
IT Services Review from Scott Berg
If you're looking for a company to handle your IT and telephony needs then Scott and his team at Internet Nerdz is who you should be working with. They have my highest recommendation!
Shaun Green
Review from Google
5.0★
Shaun Green's Review Sourced from Google
Internet Nerdz has been a game-changer for my business. Their team is responsive, knowledgeable, and genuinely committed to helping their clients succeed. They made everything simple and stress-free, from setup to ongoing support. Highly recommend for anyone looking for reliable and expert service!
Angelica Cervantes
Review from Google
5.0★
Angelica Cervantes's Review Sourced from Google
In an increasingly digital world, partnering with Internet Nerdz Inc is a strategic move towards achieving your business goals. With their unparalleled expertise, dedication to excellence, and commitment to customer satisfaction, they are truly the gateway to digital success. Whether you're a startup, a small business, or a multinational corporation, Internet Nerdz Inc has the tools and the talent to propel your brand to new heights.
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Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model...
Location
Lewisville, Texas
Number of Employees
1000 & Up
Portfolios Count
4 Projects Listed
Invensis Services
Call Centers
Accounting
Logistics
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Philips
Trend West
GRM
Data sourced from the agency's DesignRush profile
Invensis Reviews & Testimonials
Sundar Kasyap
Review from Google
5.0★
Sundar Kasyap's Review Sourced from Google
Our small clinic in Texas was struggling with billing and insurance claims. Invensis’ Revenue Cycle Management services turned that around quickly. Claims are processed faster, and denials have decreased. They're professional, easy to work with, and understand the U.S. healthcare system inside out.
Prem Kumar
Review from Google
5.0★
Prem Kumar's Review Sourced from Google
We partnered with Invensis Inc for eCommerce support, and it's been a game-changer. Our order processing, returns, and customer service have become faster and more accurate. The team is responsive, US-business savvy, and really understands online retail. Highly recommend for any U.S.-based business looking to streamline operations.
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Upstream BPO Leads The Industry. With Multilingual And Omnichannel Support And Customer Experience (CX), Back-Office, Inside sales, tele sales, Lead generation, Digital Transformation, And Intelligent Automation Solutions. Our BPO Experts Have Over 25 Years Of Experience In Delivering Value And Better...
Location
Kuala Lumpur, Malaysia
Number of Employees
1000 & Up
Average Hourly Rate
$8/hr
Minimal Budget
$1,000 - $10,000
Upstream BPO Services
Call Centers
BPO
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Grow your pipeline. We know how. We book appointments.
VSA is a B2B call center that helps clients generate leads and produce new business; our experienced team takes on what internal sales teams don’t want to do, can’t do well, or don’t have time to do...
Location
Haddon Township, New Jersey
Number of Employees
50 - 99
VSA Prospecting Services
Call Centers
Market Research
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Lead Generation
Market Research
Call Center
Data sourced from the agency's DesignRush profile
VSA Prospecting Reviews & Testimonials
Paul Jurgaitis
Review from Google
5.0★
Paul Jurgaitis's Review Sourced from Google
We have been working with VSA for over 2 years and everyone is extremely pleased with the results. The entire team has been great to work with and they've become an integral part of our ongoing business development strategy. VSA consistently feeds our pipeline with high quality leads and are always available when you need them. They even made sure I didn't miss my flight when there were no cabs or Ubers available!
Thanks for all the great work you've done!
John A Martinka
Review from Google
5.0★
John A Martinka's Review Sourced from Google
I started working with VSA in 2016 after going through three other services over the prior two years. These other services were sole practitioners and very small operations. They lacked oversight and control, something on which VSA is strong. In other words, the work gets done.
And when the work is done there are positive results.
The communications is excellent (Michele is great), they are flexible to my client’s ever changing schedules, and the feedback from those with whom they set appointments for me is positive (about the caller and their demeanor). To the person on the other end of the call it seems the caller is part of my business, which means they are very professional. I highly recommend VSA, and have recommended them to others.
Chris Santarpio
Review from Google
5.0★
Chris Santarpio's Review Sourced from Google
Our company has been working with VSA for about 5 years. They are such a great time and an extension to our sales and customer service team. They have both performed lead generation activities (i.e. appointment setting), as well as, customer service survey calls. VSA was quick to learn our ideal customers. They do a great job with getting to the right person. Our business is both service and product sales and VSA has a great grasp of what our objectives are. We are so fortunate to continue to see results with their hard work and dedication. I highly recommend VSA if you are looking to see more sales activity and results.
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Betties virtual receptionists are specially trained by industry experts to masterfully navigate the legal intake process, schedule consultations, screen calls and take messages. We proudly support solo and small law firms across the US and Canada...
Location
Scottsdale, Arizona
Number of Employees
Under 49
Back Office Betties Services
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We manage the call center , sales and customer service traffic to minimize your capital expenses and maximize your profits. Our reliable, cost-effective service enhances your customer service reputation and complements your corporation’s branding and marketing efforts...
Location
New York City, New York
Number of Employees
Under 49
Alliance Communications Services
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology...
Location
Orlando, Florida
Number of Employees
Under 49
A Courteous Communications Services
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
LHB Consulting, a London-based lead generation agency with two decades of experience, specializes in a range of services, including telesales, telemarketing, appointment scheduling, the creation and follow-up of email marketing campaigns, and data cleansing...
Location
Uxbridge, United Kingdom
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
Under $1,000
LHB Consulting Services
Call Centers
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
FSL Events
GT Associates
Dolphin Group
Top Brand Cars
Manor House Autos
Route Trader
Tiger Like Events
Data sourced from the agency's DesignRush profile
LHB Consulting Reviews & Testimonials
George Webb
Review from Google
1.0★
George Webb's Review Sourced from Google
*** SCAM ALERT ***
I strongly advise staying away from this organisation. Ernest comes across as a nice person however he is extremely unprofessional and will not follow through on any professional or financial promises. PLEASE DO NOT USE.
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Founded in 2002, Antasis is a trusted Singapore-based provider of outsourced business solutions. We deliver world-class customer service, IT support, and back-office operations through a flexible, innovative workforce. Certified in ISO 27001, ISO 9001, Bizsafe Level 3, COPC, and Six Sigma, we ensure quality...
Location
Singapore, Singapore
Number of Employees
250 - 499
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Antasis Pte Ltd Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Getgo
Canadian Pizza
Healthy School Supply
Data sourced from the agency's DesignRush profile
Antasis Pte Ltd Reviews & Testimonials
nontombi mooi
Review from Google
5.0★
nontombi mooi's Review Sourced from Google
wanted to confirm I received and email and i went through the interview process with someone who claims to be working and recruiting for your company. I want to confirm if it is legit they are recruiting from South Africa to work and be based in Cambodia.
Daryl Deanna
Review from Google
5.0★
Daryl Deanna's Review Sourced from Google
Receive a text from someone claiming from this company other branch, in Bukit Indah, JB. Can you guys clarified this?
Andrew Chng
Review from Google
5.0★
Andrew Chng's Review Sourced from Google
I just wanted to let you know that it's been great working with Antasis. Thank you so much for meeting our needs and a partner that is easy to work with.
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Offering Contact & Call Center Services. Experience is everything. At NexRep, we know that creating exceptional experiences for our Marketplace Contractors inspires them to create exceptional customer experiences...
Location
Portland, Maine
Number of Employees
250 - 499
Minimal Budget
Under $1,000
NexRep Services
Call Centers
Phone Answering Services
BPO
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Select Answering Service gives you peace of mind with inbound call center solutions for live 24-hour emergency and after-hours virtual receptionist support. Free trials. No Obligation Quotes. Big Savings...
Location
New York City, New York
Number of Employees
Under 49
Select Answering Service Services
Call Centers
Digital Marketing
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Global Call Forwarding provides International Toll-Free Numbers and Local Phone Numbers from many of the 195 countries worldwide...
Location
Delray Beach, Florida
Number of Employees
Under 49
Global Call Forwarding Services
Call Centers
Phone Answering Services
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
MoneyGram
Air Arabia
MongoDB
SanDisk
Radisson Hotels
Data sourced from the agency's DesignRush profile
Global Call Forwarding Reviews & Testimonials
david
Review from Google
5.0★
david's Review Sourced from Google
I have had their toll free service for a while and everything worked well. Only canceled because all of my contacts use WhatsApp.
Blake Thatcher
Review from Google
5.0★
Blake Thatcher's Review Sourced from Google
Professional and quality company. I used their services in lieu of a local number until I could get a dual sim phone, and it worked quite well during that time. When closing the account, Jose Luis was very helpful and left a great impression! Good value overall.
kimia
Review from Google
5.0★
kimia's Review Sourced from Google
I've been using this website for my phone calling services for over a year now, and I have to say, I'm beyond impressed. From the moment I signed up, the experience has been nothing short of exceptional.
First off, let me talk about the customer service. Jose, Brenda, Miguel, Thadeo and etc. have been absolute rockstars. Whenever I had an issue or a question, they were there to help, always with a friendly attitude and a genuine desire to assist. Their dedication truly sets this company apart.
But it's not just about the people; it's about the service itself. The call quality is pristine. And the features they offer are so convenient - I love how customizable everything is, it really feels like they understand their customers' needs.
I could go on and on, but let me just say this: if you're looking for a phone service that's reliable, user-friendly, and backed by an amazing team, look no further. This website has exceeded all my expectations, and I can't recommend them enough. Keep up the fantastic work!
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Etech is an omnichannel customer engagement solutions provider for some of the world’s leading and most respected brands. The experience Etech has gained across a wide range of business verticals allows us to continuously deliver exceptional, personal customer experiences...
Location
Nacogdoches, Texas
Number of Employees
1000 & Up
Average Hourly Rate
$45/hr
Minimal Budget
$10,000 - $25,000
Etech Services
BPO
Call Centers
Customer Support
Business Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Fintech Industry
Retail Industry
Hospitality Industry
Data sourced from the agency's DesignRush profile
Etech Reviews & Testimonials
Haley E C
Review from Google
1.0★
Haley E C's Review Sourced from Google
If only I had something nice to say but mom always said if you can't say nothing nice don't say nothing at all.
Charles Symmonds
Review from Google
1.0★
Charles Symmonds's Review Sourced from Google
This company operates in violation of the law, calling numbers registered on the national DO NOT CALL list. The fact that people bother to register should be indication enough that your telemarketing calls are unwelcome.
This is not the sign of a reputable company you should consider partnering with.
rahil jain
Review from Google
1.0★
rahil jain's Review Sourced from Google
Scammers! The person calling posed as Customer Service representative for my ISP. I had recently placed an order with my ISP and the caller knew about it. The person demanded that I pay the entire amount now otherwise the order wouldn't process. I argued saying that the rep yesterday said I don't have to pay until the service gets started. To which he replied that that's not how it works and I have to pay now otherwise they will sue me. I said call me back in half an hour and I will have my payment information ready. I didn't answer when I got the call back.
Reviews verified by DesignRush and sourced from the agency's profile
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Empowering Growth with Expert Contact Center & Digital Solutions Tailored to Your Needs
Magellan Solutions USA delivers expert contact center and digital marketing services tailored to your business needs. From inbound and outbound support to live chat, telemarketing, and SEO, we help businesses enhance customer engagement and drive growth. As a small, minority-owned business with diverse...
Location
Melbourne FL, Florida
Number of Employees
100 - 249
Average Hourly Rate
$29/hr
Minimal Budget
Under $1,000
Magellan Solutions USA Services
Call Centers
Phone Answering Services
BPO
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
US Department of Veterans Affairs
US Department of Treasury
North Texas Tolling Authority
San Francisco Municipal Transportation Agency
Service One of Brevard
TMS Insurance Brokerage
Data sourced from the agency's DesignRush profile
Magellan Solutions USA Reviews & Testimonials
Alex Lavarsse
Review from Google
5.0★
Alex Lavarsse's Review Sourced from Google
super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars
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We Match You with Global Vendors for Cost-Effective, High-Quality CX
RethinkCX connects businesses with the perfect outsourcing partner to elevate customer experience and reduce costs. As expert consultants, we match you with global vendors offering high-quality, scalable solutions tailored to your needs. Our technology-driven approach, including AI and analytics, ensures...
Location
Toronto, Canada
Number of Employees
Under 49
rethinkCX Services
Call Centers
Customer Support
BPO
Phone Answering Services
CRM Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
The Agency MENA is a UAE-based B2B sales execution company that provides outsourced sales teams for businesses entering or expanding in the UAE market. Its field sales team operates across Dubai, Abu Dhabi, and the other Emirates, handling prospecting, meetings, negotiations, pipeline management, and...
Location
Dubai, United Arab Emirates
Number of Employees
Under 49
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
The Agency Sales and Marketing Services
Business Consulting
Call Centers
Market Research
Customer Support
AI Development
Direct Marketing
Public Relations
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We're Your Virtual Reservations Department and Contact Center.
Topaz Services is more than a voice reservations center; we are a hotel’s partner in providing Genuine Hospitality with Genuine People. We understand that each guest deserves an amazing and unique experience and that starts with booking their stay...
Location
San Francisco, California
Number of Employees
Under 49
Topaz Services Services
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Sabio Group specializes in crafting brilliant customer experiences by combining data, AI, and personalized journey mapping. With expertise in cloud migration and cutting-edge CX technologies, the company delivers end-to-end solutions that elevate customer interactions. Focused on innovation and customer...
Location
London, United Kingdom
Number of Employees
1000 & Up
Sabio Services
Customer Support
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Technodream provides high-quality, affordable web development, web design, online marketing, and call center services for businesses in the US, UK, and Australia...
Location
Las Vegas, Nevada
Number of Employees
100 - 249
Average Hourly Rate
$10/hr
Minimal Budget
$1,000 - $10,000
Technodream Services
BPO
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs...
Location
Austin, Texas
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Dastify Solutions Services
BPO
Email Marketing
SEO
Digital Marketing
Social Media Marketing
Managed Services
IT Services
Business Consulting
Call Centers
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Beauty Industry
Health Care Industry
Wellness & Fitness Industry
Data sourced from the agency's DesignRush profile
Dastify Solutions Reviews & Testimonials
Yami Sozi MD
Review from Google
5.0★
Yami Sozi MD's Review Sourced from Google
We’ve been partnering with Dastify Solutions for our mental health practice, and they have been absolutely fantastic to work with. The onboarding process was seamless, thanks to Andy Adams on the sales side he was incredibly nice, patient, and made sure all our initial questions were answered. On a day-to-day basis, Ricky, our operations manager, has been a total lifesaver. He handles all of our billing and complex mental health prior authorizations flawlessly. It’s a huge relief knowing our claims are in such capable hands. Highly recommend them!
Jesse Vaughan
Review from Google
5.0★
Jesse Vaughan's Review Sourced from Google
I’ve worked with four medical billing companies over the past decade. Dastify Solutions is in a different league. Their 97.4% first-pass acceptance rate isn’t marketing — we verified it against our own EOB data. Their credentialing and provider enrollment services managed five new providers last year with zero billing gaps. On the accounts receivable management side, our days in AR dropped from 52 to 31 and collections improved over 30%. For any growing practice evaluating medical billing services, Dastify delivers the precision and compliance most RCM companies only promise.
Robert Coleman
Review from Google
5.0★
Robert Coleman's Review Sourced from Google
Running a behavioral health practice with 12 providers across psychiatry and substance abuse treatment means complicated billing. We brought in Dastify Solutions for end-to-end revenue cycle management and the results were immediate. Their credentialing services got three new providers paneled in under 45 days. They restructured our charge capture, implemented real-time eligibility verification, and our net collection rate jumped from 89% to 96%. Their AR management team lets nothing fall through the cracks. Dastify doesn’t just process claims — they protect your revenue.
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Intelligent Demand Generation for Accelerated Growth
With our B2B lead generation, you can be confident that not only will you get the sheer volume of leads necessary to drive growth but also a high-quality guaranteed. This way, your time is spent nurturing promising prospects rather than chasing down dead ends - resulting in greater success and higher...
Location
San Jose, California
Number of Employees
500 - 999
Minimal Budget
$25,000 - $50,000
UnboundB2B Services
Email Marketing
Call Centers
Content Marketing
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Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services...
Location
Bengaluru, India
Number of Employees
100 - 249
Average Hourly Rate
$20/hr
Minimal Budget
$1,000 - $10,000
Trupp Global Services
BPO
Customer Support
Call Centers
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Real Estate Sector
Big Data Company
Construction Sector
Data sourced from the agency's DesignRush profile
Trupp Global Reviews & Testimonials
Jyoti Chakrapani
Review from Google
1.0★
Jyoti Chakrapani's Review Sourced from Google
They hire in lots and then fire in bulk..just project based...and they cut your pf without actually holding one... rubbish company ...
Keerthi Kandra
Review from Google
1.0★
Keerthi Kandra's Review Sourced from Google
Wrost experience. I went interview and they are conducting one exam I have written all the things correct but they are telling wait i will discuss with manager and informing you like that. Totally they are wasted my time. Wrost experience
Akshay kumar
Review from Google
1.0★
Akshay kumar's Review Sourced from Google
Don't go here if your time is really value to you, because if any girl is waiting in reception for interview then don’t even think to attend interview because they will not hire you they will hire only that girl. managers will also come out of theirs cabin and chit chat with girls but no one will ask about you...
company infrastructure is also not good.
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A premium BPO powerhouse specializing in high-performance customer lifecycle management for the International Travel and Technical Support sectors. We bridge the gap between global brands and their customers through elite, scalable teams and a state-of-the-art infrastructure designed for 99.9% reliability...
Location
Bengaluru, India
Number of Employees
100 - 249
Average Hourly Rate
$25/hr
Black Seedspire Technologies Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Headquartered in Atlanta, GA, Group9 specializes in finding the right cloud, collaboration, infrastructure, security and managed services providers to match your company's specific business and technology needs. From carrier, cloud, security, software, mobile, IoT and infrastructure services to contract...
Location
Atlanta, Georgia
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
Group9 Communications Services
Cloud Consulting
Cybersecurity
Managed Services
IT Services
IT Compliance Solution
AI Development
IoT
Call Centers
Business Consulting
Big Data Analytics
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We provide fully turnkey solutions handling legal setup, HR, payroll, accounting, compliance, facilities, and day-to-day supervision so our clients can focus exclusively on sales, growth, and performance. Write everything around this idea , this is the core service we offer...
Location
Chula Vista, California
Number of Employees
100 - 249
Average Hourly Rate
$15/hr
PromoCall Services
BPO
Call Centers
HR Outsourcing
Phone Answering Services
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ATM Group is a customer operations and revenue outsourcing company. We deliver contact centre outsourcing, revenue generation programmes, multilingual support and AI-enabled optimisation in the UK, Europe and South Africa...
Location
Leicester, United Kingdom
Number of Employees
1000 & Up
Average Hourly Rate
$20/hr
Minimal Budget
$10,000 - $25,000
ATM Group Services
BPO
Call Centers
Phone Answering Services
HR Outsourcing
Customer Support
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Boots Opticians
Vodafone
Ziggo
Old Mutual
Data sourced from the agency's DesignRush profile
ATM Group Reviews & Testimonials
Lale K
Review from Google
5.0★
Lale K's Review Sourced from Google
I worked here for 3 months and my experience was (contrary to the reviews below) very nice, easy going. The management accommodated my personal circumstances and provided ease into adapting to the role, support was always available as well as humour and banter from colleagues. Perfect transition job from hospitality to office roles. Bonus points for progressing employees internally to higher roles accordingly.
An Ash
Review from Google
1.0★
An Ash's Review Sourced from Google
How did managers help with a transfer of service for a customer who left review.Because at managements rule is to never disclose that they are calling from at management,they are only to represent and use their clients name. What’s even funnier is this customer was considered special from the rest. They were not only informed it was at management dealing with their service but they even knew the real names of the managers.Another common practice is staff and managers mostly use a dummy name not their real. But in this case even that info was provided to the customer. Must be a special customer that the normal practices were broken for them and they from millions of customers even took the time to write a review lol . Everyone laugh with me.
Tim Lee
Review from Google
5.0★
Tim Lee's Review Sourced from Google
Both Adnan & Connor at AT Management were superb in their dealings with me over the transfer of a service when I was moving house. Nothing was too much trouble & their knowledge was very good. I’d have no hesitation in recommending these two individuals or AT Management
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Enterprise IT Solutions That Drive Business Growth
Awantrix is a Texas-based enterprise technology solutions provider specializing in managed IT services, cybersecurity, connectivity, infrastructure, and unified communications. The company helps organizations improve operational efficiency, strengthen security, and scale their technology environments through...
Location
Dallas, Texas
Number of Employees
Under 49
Average Hourly Rate
$79/hr
Minimal Budget
Under $1,000
Awantrix Services
BPO
Call Centers
Business Consulting
IT Services
IT Compliance Solution
Cloud Consulting
Cybersecurity
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From diminishing perishable hotel room inventory to turning first-time callers into lifelong guests, Advantage Reserve provides high-quality central reservation services to the hospitality industry. We serve independent hotels and management companies with exceptional customer support in Voice Reservation...
Location
New York City, New York
Number of Employees
Under 49
Advantage Reserve Services
Phone Answering Services
Digital Marketing
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Plus Back Office helps accounting firms, property management companies, and recruitment agencies build dedicated offshore teams in the Philippines. Unlike typical outsourcing, all staff work from a secure, office-based environment with company-managed systems and on-site supervision. We handle hiring, HR...
Location
Cebu City, Philippines
Number of Employees
Under 49
Average Hourly Rate
$7/hr
Minimal Budget
$1,000 - $10,000
Portfolios Count
1 Project Listed
Plus Back Office Services
BPO
Accounting
Customer Support
HR Outsourcing
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...
Location
Austin, Texas
Number of Employees
50 - 99
Average Hourly Rate
$28/hr
Minimal Budget
$1,000 - $10,000
ContactWorks Services
Customer Support
Managed Services
IT Services
BPO
Call Centers
Phone Answering Services
Transcription Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Internet provider
Healthcare
Transportation
Data sourced from the agency's DesignRush profile
ContactWorks Reviews & Testimonials
Jeff B
Review from Google
5.0★
Jeff B's Review Sourced from Google
The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.
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Eoffice Network d.o.o. offers proactive IT solutions, allowing you to concentrate on business growth without the burden of keeping pace with the rapidly evolving IT landscape and best practices. With our assistance, your business can stay ahead in today's dynamic IT industry, ensuring efficiency and success...
Location
Pancevo, Serbia
Number of Employees
Under 49
Average Hourly Rate
$40/hr
Eoffice Network d.o.o. Services
IT Services
Managed Services
Staff Augmentation
Cybersecurity
DevOps Consulting
Phone Answering Services
Call Centers
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Konsyg is a global lead generation and sales outsourcing firm that delivers sales-ready leads, booked meetings, and scalable revenue growth for businesses of all sizes. We eliminate the hassle of cold outreach by providing pre-qualified, high-intent prospects, ensuring your sales team focuses on closing...
Location
Singapore, Singapore
Number of Employees
Under 49
Average Hourly Rate
$1000/hr
Minimal Budget
$1,000 - $10,000
Konsyg PTE Ltd Services
Customer Support
Digital Strategy
Email Marketing
Digital Marketing
Business Consulting
Market Research
Call Centers
Phone Answering Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Transforming Businesses Through Digital Innovation
Netquall is a global IT solutions and technology services company specializing in web design and development, web applications, custom software development, graphic design, digital marketing, and professional IT training. The company emphasizes delivering quality solutions within deadlines while maintaining...
Location
Wayne, New Jersey
Number of Employees
50 - 99
Average Hourly Rate
$50/hr
Minimal Budget
$1,000 - $10,000
Netquall Services
Web Design
Web Development
Software Testing
Mobile App Development
Software Development
Digital Marketing
Call Centers
Business Consulting
DevOps Consulting
IT Compliance Solution
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Unlock Your Business Potential with Our IT Mastery!
At Netsec, a distinguished IT consulting firm, we specialize in the management of intricate networks and security infrastructure, demonstrating our expertise across a diverse range of technologies...
Location
New York City, New York
Number of Employees
Under 49
Average Hourly Rate
$120/hr
Minimal Budget
$1,000 - $10,000
Netsec Services
Cybersecurity
IT Services
IT Compliance Solution
Cloud Consulting
Managed Services
IoT
Software Development
Business Consulting
Call Centers
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Colucci Associates
Elias Properties
RMA Develpment
Data sourced from the agency's DesignRush profile
Netsec Reviews & Testimonials
Lisa Colucci
Review from Google
5.0★
Lisa Colucci's Review Sourced from Google
Excellent service! Hemil is always quick to respond and resolves any issues effectively. Would highly recommend.
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We are a marketing agency specialized on generating advertising and promotions for all available in the market digital platforms.
We aim to become trusted advisors to our customers, offering integral solutions and constantly adapting to our customers trends and changes at the digital environment...
Location
Mexico City, Mexico
Number of Employees
Under 49
Minimal Budget
$1,000 - $10,000
CP Digital Services
Digital Services
Graphic Design
Branding
Design Services
Web Design
Web Development
SEO
Social Media Marketing
CRO
Call Centers
Digital Marketing
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Express Virtual Assistant (EVA) is a globally managed virtual workforce solutions provider that helps businesses streamline operations through structured, performance-driven support systems. Founded in 2004 as a subsidiary of Flatworld Solutions, EVA goes beyond traditional outsourcing by offering a...
Location
Princeton, New Jersey
Number of Employees
1000 & Up
Average Hourly Rate
$8/hr
Express Virtual Assistant Services
BPO
Creative Services
Graphic Design
Logo Design
Design Services
Product Design
Content Marketing
eCommerce
Video Marketing
Call Centers
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5 Frequently Asked Questions About Call Center Providers
What services do call centers provide?
Call centers provide comprehensive services to support customer experiences and business operations. They generally fall under 5 categories:
Inbound call center services: Handling incoming customer inquiries and needs, including customer support, technical troubleshooting, order tracking and returns, account updates, and billing inquiries.
Outbound call center services: Conducting customer outreach activities, such as sales calls, lead generation, customer surveys, feedback collection, and appointment setting.
Omnichannel call center services: Managing customer interactions across multiple channels, including phone, SMS messaging, social media, live chat, and email.
Automated call center services: Using interactive voice response (IVR), chatbots, knowledge bases, and AI-based tools to resolve routine requests and support agents.
Virtual call center services: Providing the above services through remote or geographically distributed teams using cloud contact center platforms (CCaaS), VOIP, and workforce management tools.
Additionally, there are also specialized call centers that provide industry-specific services, such as insurance verification for healthcare and medical institutions, KYC checks for financial services, and citizen surveys for government agencies.
What is the difference between multichannel, omnichannel, and optichannel support?
Multichannel aims to reach customers through multiple channels (e.g., voice, chat, email, and social), but channels operate independently with limited shared context, which can create inconsistent customer experiences.
Omnichannel seeks to provide a consistent and continuous customer experience through all touchpoints by having a unified database and integrated system for conversation history and customer data. As a result, omnichannel strategies are often costly and require large teams to cover all customer channels.
Optichannel focuses on prioritizing and routing customers to the most effective communication channel for specific inquiries, optimizing costs rather than maximizing presence. This strategy often selects the highest customer touchpoints by analyzing customer behavior, preferences, and market trends.
How do these companies use AI?
Call center companies are using AI to improve contact center agent efficiency, service quality, and customer experience through the following:
AI-driven self-service (e.g., conversational IVRs, chatbots, and virtual assistants) to handle end-to-end conversations and routine issues with minimal human involvement.
AI agents assist live customer service representatives with real-time suggestions, knowledge-based answers, and automated wrap-up notes.
Performance monitoring using speech-text analytics to evaluate agent-client interactions, flag issues, and recommend coaching actions.
Predictive analytics to anticipate high contact volumes, staffing needs, and customer drivers (e.g., repeat contacts and churn risk).
Intelligent call routing that uses intent detection and customer context to route inquiries to the right department or expert.
How to decide between outsourcing call centers vs. in-house call centers?
The answer depends on your support complexity, demand volatility, compliance needs, desired control, and internal team capabilities. Below is a cost-benefit analysis to help you:
Outsource call centers
In-house call centers
Advantages
Lower infrastructure and employee costs
Faster ramp and easier 24/7 coverage
Access to proven process and multilingual talent
Scale up and down more quickly
Greater control over hiring, training, and culture
Tighter governance and direct oversight
Easier alignment to product changes and internal stakeholders
Disadvantages
Less direct control over day-to-day execution
Requires strong onboarding and training to match brand standards
Risk of inconsistent performance if governance is weak
Higher fixed costs (management, recruiting, tools, and facilities)
Slower to scale, especially during peak seasons
Requires significant investment for 24/7 coverage
Best for
Brands with fluctuating customer support volumes
Organizations needing fast rollout, 24/7 coverage, or multi-lingual coverage
Businesses looking for affordable customer support solutions
Organizations that want greater control and operate in a highly regulated environment
Companies with high complexity support tied closely to product
Startups and small businesses with small customer service demand
When to choose offshore, onshore, or nearshore providers?
Onshore call centers operate within the same country as your business, enabling better time-zone overlap, cultural alignment, and ease of management through site visits and tighter governance. However, they often have higher costs and, in some markets, it is harder to hire at scale.
Choose onshore call center companies if you want higher control, strong brand alignment, and close collaboration with internal teams.
Nearshore call center companies are located near your country or region, making them more cost-effective than onshore and easier to collaborate with than offshore. While time zone and cultural alignment are not guaranteed, many providers build teams around your processes, language needs, and operating hours.
Choose nearshore if you want to balance cost, collaboration, and operational control.
Offshore call center providers are based in distant countries and are often selected for cost efficiency, scale, and 24/7 coverage. However, cultural and linguistic barriers, time zone compatibility, and limited quality control can be issues.
Choose offshore call center companies if you need scalable coverage, multilingual capacity, and can operate effectively with structured governance, documented workflows, and strong QA.
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