Elevate customer experience and streamline operations with vetted call center companies. Browse our curated list of call centers based in the US to find teams aligned with your customers' cultural and language needs.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
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Global Support Redefined!
IdeasUnlimited offers 24/7/365 inbound and outbound call center services, covering customer support, technical support, sales, and multilingual operations. Founded in 2010, the agency delivers offshore and remote support for global businesses across eCommerce, healthcare, real estate, and finance...
Top Services:
- Call Centers
- Phone Answering Services
- IT Services
- BPO
- Customer Support
- Show more
- Location
- Sugar Land, Texas
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsIdeasUnlimited Services
Data sourced from the agency's DesignRush profileBabeBox PatPat Sapphire Messenio Stevens Realty Justin TV (now known as Twitch TV)
IdeasUnlimited Reviews & Testimonials
BPO Review from Kimberly Weber
We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.
BPO Review from Miriam Woodward
IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.
Medical Review from Jeffrey Bill
Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsAI-Powered Support-as-a-Service Company Focused on the Tech Industry
SupportYourApp runs outsourced call center, technical support, live chat, and help desk operations for 250+ companies including Mastercard, Calm, and MacPaw. Since 2010 the agency has expanded to 30+ countries and 60+ languages, deploying AI Voice Agents and chatbots alongside human teams...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Staff Augmentation
- Show more
- Location
- Wilmington, Delaware
- Number of Employees
- 1000 & Up
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 13 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSupportYourApp Services
Data sourced from the agency's DesignRush profileMastercard Skylum Waverly Labs Softorino Flibco
SupportYourApp Reviews & Testimonials
Customer Support Review from Bogdan Czako
We've been working with SupportYourApp to handle technical support, including product-related questions, password resets, tracing user traffic, and assessing request severity. The team started with two shared consultants and one dedicated consultant and now operates with two members, providing consistent support via email. Their performance has been outstanding, earning perfect 10/10 ratings in our internal performance reviews, and the project has remained extremely stable over time. The team has grown in expertise and reliability to the point where one dedicated agent now attends our annual gathering in Switzerland every year. Their support continues to exceed our expectations.
Customer Support Review from Joseph Pinto
We partnered with SupportYourApp to build a 24/7 multilingual support team operating securely from theoffice to serve our growing global customer base. The team structure has evolved over time and nowincludes French-, Spanish-, and English-speaking consultants, as well as Sales agents and part-time SocialMedia Research support.They manage our email, chat, and phone support 24/7, enabling us to assist customers in multiple languages andmaintain an average email response time of under one hour. We truly appreciate their strong adherence to SLAs,consistent performance, and proactive communication. SupportYourApp has proven to be a reliable and effectivepartner in scaling our customer support operations.
Customer Support Review from José Manuel Val Merinero
We partnered with SupportYourApp to resolve ongoing billing and video service issues that were impacting customer satisfaction. They provided efficient email support through a dedicated consultant, ensuring consistent and personalized assistance. Communication was clear and well-structured, with defined guidelines that kept our interactions focused. Their support hours from 5 PM to 1 AM EET allowed timely resolutions outside regular business hours.We valued the consultants loyalty, consistency, and efficiency, which contributed to smooth operations. SupportYourApp has been a reliable and effective partner in addressing our service challenges.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsProtel BPO, nothing matters more than how your customers view your brand how they interact with it
Protel BPO provides inbound voice, outbound voice, live chat, and back-office outsourcing from two call center locations in Belize, operating in US Central and Mountain time zones with native English and bilingual Spanish agents. Since 2012, it has served retail, healthcare, and travel clients...
Top Services:
- Call Centers
- BPO
- Customer Support
- Phone Answering Services
- Show more
- Location
- Belize City, Belize
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $50,000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsProtelBPO Services
Data sourced from the agency's DesignRush profileJ Crew Sight Partners Blue Valley
ProtelBPO Reviews & Testimonials
Call Centers Review from Jeffrey Warren
While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.
Call Centers Review from Jackie Capalleja
As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.
Call Centers Review from Paul Benefit
I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSupport that changes your business life.
Outsourced VA provides Philippines-based virtual assistants for inbound and outbound call handling, cold calling, customer service, sales and marketing support, real estate support, and administrative and bookkeeping tasks. The agency uses a three-step formula of client qualification across its operations...
Top Services:
- Call Centers
- Customer Support
- Phone Answering Services
- Accounting
- Transcription Services
- Show more
- Location
- Iloilo City, Philippines
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOutsourced VA Services
Data sourced from the agency's DesignRush profileRentifi Property Management Real Brokerage House Traders Florida Happy Veg Inc. Darren Jacklin Helixos - Australia Therapy IQ Amalfi Jets
Outsourced VA Reviews & Testimonials
Customer Support Review from Joshua Kaiser
The virtual agents provided excellent support on both handling inbound phone calls, and acting as our concierge support team. Their work ethic and dedication to improvement is incredibly encouraging to see. From top to bottom from supervisors to agents everyone strives for the best and is there to assist.
Virtual Assistant Review from Anna Mistal
Our team has been very impressed with the virtual assistants support. Tasks are handled efficiently, communication is clear, and the service has become a reliable part of our daily operations. The owner is a wonderful personprofessional, attentive, and truly committed to making sure all our expectations are met. Highly recommended.
Virtual Assistant Review from Darren Jacklin
I would highly recommend Outsourced VA for any of your Virtual Assistant needs or for any business partnership. Outsourced VA has helped me so much to focus on what I do best. Their Virtual Assistants have helped organize my multitasking so that I now focus only on income generating activities.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSupport Operations Partner for High-Stakes Industries
Simply Contact handles customer requests across 30 languages through 850+ agents, delivering omnichannel customer support, multilingual hubs, help desk outsourcing, back-office BPO, and AI-powered solutions. The European agency holds PCI DSS, ISO 27001, ISO 27701, HIPAA, and GDPR certifications...
Top Services:
- Customer Support
- Call Centers
- BPO
- Phone Answering Services
- Show more
- Location
- Warsaw, Poland
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Portfolios Count
- 5 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSimply Contact Services
Data sourced from the agency's DesignRush profileWizz Air Bolt METRO Cash&Carry Yves Rocher Ditto Music Airportr Office of the President of Ukraine Cabinet of Ministers of Ukraine Fareportal Token.io
Simply Contact Reviews & Testimonials
Customer Support Review from Oleksii Shapran
We turned to Simply Contact to enhance support for our SaaS product users, and the cooperation fully met our expectations. The team quickly connected to our processes, took over the processing of incoming requests via email and the contact form on our website, and provided a high level of service.I would especially like to note the clear organization, attentive attitude to detail, and ability to adapt to our requirements. Support was provided in several languages, and all requests were processed promptly, within the stated SLA.
Customer Support Review from Ewa Danecka
We have chosen Simply Contact for their expertise and experience in the travel & airline industry. Now Simply Contact provides multichannel support for our customers in multiple languages. Our cooperation gives us a reliable foundation for further scaling of our customer service activities. We do recommend Simply Contact as a well-qualified and responsible partner.
Софія Баран's Review Sourced from Google
Moved here from another BPO, and the difference in structure is huge. The structured onboarding actually prepared me for the project. The tools for reporting are user-friendly and the team leads are always available 🙂
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsFIRST CLASS CX DOMAIN EXPERTISE
RAYA Customer Experience is a world-class business process outsourcing (BPO) and contact center outsourcing (CCO) service provider offering customer experience management, seat rental solutions, back-office, and digital services to global clients, including global Fortune 1000 companies in Europe, the Middle...
Top Services:
- Phone Answering Services
- BPO
- Call Centers
- HR Outsourcing
- Customer Support
- Show more
- Location
- Giza, Egypt
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $100/hr
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRaya Contact Center Services
Data sourced from the agency's DesignRush profileIAOP Ryan Strategic Advisory GCXA21
Raya Contact Center Reviews & Testimonials
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Phone Answering Services Review from Peter Ryan
With a background in providing both digital and voice-based interactions, RAYA has cultivated a series of clients throughout the region, across both mature and emerging verticals.
Call Centers Review from David Rickard
Raya CX leverages strategic partnerships with leading technological providers and its own proprietary solutions like RCX Connect, RCX Pulse, and RCX ERP to provide end-to-end digital CX services. In the EMEA region, it is known for its proactive problem-solving, pricing structure, operational efficiency, and relational management. In 2022, it has achieved substantial revenue growth by diversifying into new industries, expanding delivery locations, and enhancing digital engagements.
Call Centers Review from Debi Hamill
A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill. “Your tenacity, grit, and leadership were critical to ensuring our industry came out the other side of the global pandemic and we’re pleased to recognize you for your quality and performance excellence.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDelivering Customer Service with a Personal Touch
Expertcallers is known for delivering dynamic solutions that emerge from our deep expertise in inbound and outbound customer engagement. We leverage proven strategies and advanced technology to enhance our call center services, poised to drive lead generation, issue resolution, and appointment setting...
Top Services:
- Call Centers
- Creative Services
- eCommerce
- BPO
- Customer Support
- Show more
- Location
- Princeton, New Jersey
- Number of Employees
- 500 - 999
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsExpertcallers Services
Data sourced from the agency's DesignRush profileBackbone Solutions Bringsy Authentic Gaming
Quality over Quantity
A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...
Top Services:
- BPO
- eCommerce
- Accounting
- Phone Answering Services
- Customer Support
- Show more
- Location
- Tirana, Albania
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEuroCom CX Services
Data sourced from the agency's DesignRush profileRocket Sharing Audika Group Digital One Vodafone TIM
EuroCom CX Reviews & Testimonials
Siar Residence's Review Sourced from Google
We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion.EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed.The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs.If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.
Gaetano Ferrara's Review Sourced from Google
I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service.What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously.Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction.Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals.Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration.In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.
Josè Freitas's Review Sourced from Google
As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us.One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference.EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele.We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele.Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs.Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsScalable, 24/7 Technical Support That Powers Performance, Productivity, and CX
SupportSave offers inbound and outbound call center services in the US at affordable rates. Our services include on-call support, live chat, order processing, lead generation, telemarketing, etc. Check out pricing packages, which start from just $11 per hour per agent. By partnering with SupportSave as their...
Top Services:
- Call Centers
- Location
- Norcross, Georgia
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $11/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSupportSave Services
Data sourced from the agency's DesignRush profileWindow Technology Global Seamless I Love My offers
Simplifying Compliance
ZignSec offers comprehensive identity verification and compliance solutions to streamline KYC processes and reduce regulatory risk...
Top Services:
- Call Centers
- Location
- Stockholm, Sweden
- Number of Employees
- Under 49
- Average Hourly Rate
- $1/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsZignSec Services
Data sourced from the agency's DesignRush profileHonestBox ftb.pe Dagmamma
ZignSec Reviews & Testimonials
Stefan Rosquist's Review Sourced from Google
Scam companies. If you can't tell the difference between "above" and "unsafe", maybe you shouldn't work in IT security. Or in their case, maybe it's IT habit...
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsIdentity Verification Simplified
We provide comprehensive identity verification and fraud prevention solutions, helping businesses to secure their operations and protect against fraud...
Top Services:
- Call Centers
- Location
- Atlanta, Georgia
- Number of Employees
- Under 49
- Average Hourly Rate
- $1/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGBG IDology Services
Data sourced from the agency's DesignRush profileAirSide Boro LandUp
Your Short-Term Rental Virtual Assistant Partner
STR Assistance is a Short-Term Rental Virtual Assistant company helping hosts manage their properties on Airbnb, Vrbo, and Booking.com & other vacation rental platform. We specialize in Airbnb Virtual Assistant services, taking care of guest communication, co-host support, cleaning coordination, dynamic...
Top Services:
- Call Centers
- Location
- Bury St Edmunds, United Kingdom
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $3/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSTR Assistance LTD Services
Data sourced from the agency's DesignRush profileHospitality Industry Real Estate Industry Travel Industry
Literally Legendary
Logix BPO provides secure, results-driven outsourcing solutions for customer support, back-office tasks, and remote staffing...
Top Services:
- Call Centers
- Location
- Nottingham, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $8/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLogix BPO Services
Data sourced from the agency's DesignRush profileNgage Live Chat 3M Agoda Airtel Amazon
Logix BPO Reviews & Testimonials
Julieta Busico's Review Sourced from Google
The communication is transparent and seamless. They’re always available to answer any questions and provide updates on progress.
Jaiv Bolando's Review Sourced from Google
Logix BPO goes above and beyond in ensuring client satisfaction. Every project feels important to them, and they approach each one with a strong sense of commitment.
Lory Mae Velayo's Review Sourced from Google
Logix BPO provides excellent customer support. Their quick response time and friendly approach make them stand out from other service providers. I’ve had a great experience with them.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsHire Filipino VAs That Actually Deliver.
Dedicated virtual assistants and full phone teams, matched in 3 to 5 days, managed daily by our team, and backed by a 110-Day Guarantee. You run the business. We run the team...
Top Services:
- BPO
- Customer Support
- Call Centers
- Location
- Quezon City, Philippines
- Number of Employees
- 50 - 99
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsArmasourcing Services
Data sourced from the agency's DesignRush profileTekton Growth NorCal Pool Service Click Press Hub Ask Away Health Twin Cities Auto Auction
Armasourcing Reviews & Testimonials
Joanna Pulvinar's Review Sourced from Google
We signed up for their Managed VA Team (3 VAs + team lead + reporting) and it immediately helped our ops. Eli was involved in the planning stage, and Lyza handled onboarding. We now have someone on admin, inbox management, and basic CRM updates way more organised than before!
zai Dela Cruz's Review Sourced from Google
We brought them in during a busy period, and honestly it helped us stay afloat. Eli was easy to talk to and very practical. The onboarding with Alessandra was smooth, and now things feel a lot more under control.
Ashley mae Santiago's Review Sourced from Google
Our company was expanding fast and we were starting to feel the pressure in operations. Armasourcing stepped in at the right time. Eli helped map out what roles we actually needed, not just what we thought we needed. Since onboarding, everything runs a lot smoother and more structured.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsBusiness processes, outsourced without compromise
Evateck is a Business Process Outsourcing (BPO) provider helping businesses scale operations through dedicated and shared teams customer support, back-office, content moderation, and data entry. Expertise across SaaS, eCommerce, fintech, healthcare, and logistics...
Top Services:
- BPO
- Customer Support
- Call Centers
- Phone Answering Services
- Staff Augmentation
- Show more
- Location
- Fort Lauderdale, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $16/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsEvateck Services
Data sourced from the agency's DesignRush profileTransportation & Logistics Industry E-Commerce Industry SaaS Industry Healthcare Industry Fintech Industry iGaming Industry Online Education Industry Travel Industry
Empowering Growth with Expert Contact Center & Digital Solutions Tailored to Your Needs
Magellan Solutions USA delivers expert contact center and digital marketing services tailored to your business needs. From inbound and outbound support to live chat, telemarketing, and SEO, we help businesses enhance customer engagement and drive growth. As a small, minority-owned business with diverse...
Top Services:
- Call Centers
- Phone Answering Services
- BPO
- Customer Support
- Show more
- Location
- Melbourne FL, Florida
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $29/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMagellan Solutions USA Services
Data sourced from the agency's DesignRush profileUS Department of Veterans Affairs US Department of Treasury North Texas Tolling Authority San Francisco Municipal Transportation Agency Service One of Brevard TMS Insurance Brokerage
Magellan Solutions USA Reviews & Testimonials
Alex Lavarsse's Review Sourced from Google
super attentive, helped me a lot when I needed it most, I highly recommend it, excellent professional, I would give 1000 stars
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsEmpowering Teams & Streamlining Global Operations
KamelBPO helps businesses build dedicated offshore teams in the Philippines. Based in Clark and Canadian-owned, we recruit full-time staff for travel sales, customer service, education, technical support and back-office operations. Clients direct their teams while we handle recruitment and local HR, payroll...
Top Services:
- BPO
- Call Centers
- Customer Support
- HR Outsourcing
- Show more
- Location
- Angeles, Philippines
- Number of Employees
- 100 - 249
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsKamelBPO Services
Data sourced from the agency's DesignRush profileHealth Care Industry Education Industry Finance Industry
KamelBPO Reviews & Testimonials
Princess Mendoza's Review Sourced from Google
Five stars for the amazing culture! Working at KamelBPO has been a great experience. It’s a fun environment where you feel motivated every day, and the management truly supports your growth. Highly recommend!
Rolando Jacinto (Pinkish)'s Review Sourced from Google
As an independent contractor at Kamel Media, I can say that this company is truly amazing and promotes a great work-life balance. I would definitely recommend it to my friends who feel exhausted in companies that only prioritize numbers rather than their employees.I worked in the BPO industry for quite some time, and I used to feel very tired and burned out. That changed when I discovered Kamel Media. The environment here is supportive, and the team genuinely cares about the people they work with.The support has been excellent, and I am very grateful. Thank you, Kurt and Mariannah! 😊
Jenielyn Cayabyab's Review Sourced from Google
I’m truly glad to be part of CamelBPO. It’s a wonderful company with a supportive and kind team that continuously helps me grow and push myself to reach my best potential.I’m grateful for the opportunities and guidance I receive here, and I look forward to growing even more with the company in the future.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsProfessional Outsourcing Solutions Tailored To Your Needs
At Runa Outsource, we connect exceptional bilingual talent from Bolivia and Latin America with international companies to help them scale smarter, faster, and stronger. Inspired by the Quechua word Runa meaning human, we put people at the center of everything we do providing skilled professionals in customer...
Top Services:
- HR Outsourcing
- Phone Answering Services
- Call Centers
- Location
- Cochabamba, Bolivia
- Number of Employees
- Under 49
- Average Hourly Rate
- $10/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsRuna Outsource Services
Data sourced from the agency's DesignRush profileRent In Myrtle Encora Avantica Technologies Mutual of Omaha
Calls answered. Insight delivered.
Customer Direct answers your calls and gives you answers about your business. What makes us unique: we analyze every single interaction, not just a small sample like most call centers...
Top Services:
- Call Centers
- BPO
- Phone Answering Services
- Customer Support
- AI Development
- Show more
- Location
- Maryland Heights, Missouri
- Number of Employees
- 250 - 499
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCustomer Direct Services
Data sourced from the agency's DesignRush profilePreferred Hotels & Resorts Grand Isle Resort & Residences Magnuson Hotels Triumph Hotels Edgewater
Customer Direct Reviews & Testimonials
smcsmc's Review Sourced from Google
I have been shopping and dining here ever since it was first built. Always get what I went for.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsourcing Solutions Made Easy
Contact Center Source has been the most preferred partner of customer service, technical support, Back Office, and global services with 12+ languages capability for companies across North America, Australia, and EMEA region...
Top Services:
- Phone Answering Services
- Call Centers
- Customer Support
- BPO
- Market Research
- Show more
- Location
- Cairo, Egypt
- Number of Employees
- 250 - 499
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsContact Center Source Services
Data sourced from the agency's DesignRush profileA Giant Global Ecommerce Brand Google Premier Channel Partner Mortgage Bank Lender USA Nationwide Debt Consolidation
Contact Center Source Reviews & Testimonials
Basil Salah's Review Sourced from Google
Working at Contact Center Source has been a truly motivating and enjoyable experience. The workplace is full of energy, enthusiasm, and a fun atmosphere that makes every day engaging. Colleagues are always approachable, supportive, and willing to help, which creates an environment of teamwork and collaboration.I would especially like to thank Derrick Miller for his tremendous efforts and dedication. He has always gone above and beyond to make work smoother and more successful. More than just a manager, he has been like an older brother, offering guidance, understanding, and genuine support.I’m grateful to be part of such a positive and encouraging environment
Mohamed Shazly's Review Sourced from Google
This company is absolutely amazing! They are professional, organized, and always deliver on what they promise. Communication is clear and friendly, and they make the whole process simple and smooth. It’s rare to find a team that works with such honesty and dedication. I highly recommend them to anyone looking for reliable and trustworthy service
Habiba Essam's Review Sourced from Google
I had a very disappointing experience with this agency. The level of unprofessionalism, especially from the manager [O****], was unacceptable. Poor communication, lack of organization, and an overall dismissive attitude made working with them frustrating. I would not recommend working with them
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsSmart, Scalable Virtual Assistants For Property Management & Customer Support
Switch360 is your dedicated partner in unleashing the full potential of your enterprise. Specializing in exceptional outsourcing solutions, we redefine the customer support landscape to propel your business toward unprecedented success. With a focus on digital dominance, we bring our expertise in short-term...
Top Services:
- BPO
- Call Centers
- Customer Support
- Phone Answering Services
- Transcription Services
- Show more
- Location
- Los Angeles, California
- Number of Employees
- Under 49
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSwitch360 Services
Data sourced from the agency's DesignRush profileWAATR Airbnb Luxurios Homes Stay Local Nova Sports Harold Home James Development Compixa
Outsource Your Back Office Today
Plus Back Office helps accounting firms, property management companies, and recruitment agencies build dedicated offshore teams in the Philippines. Unlike typical outsourcing, all staff work from a secure, office-based environment with company-managed systems and on-site supervision. We handle hiring, HR...
Top Services:
- BPO
- Accounting
- Customer Support
- HR Outsourcing
- Call Centers
- Show more
- Location
- Cebu City, Philippines
- Number of Employees
- Under 49
- Average Hourly Rate
- $7/hr
- Minimal Budget
- $1,000 - $10,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsPlus Back Office Services
Data sourced from the agency's DesignRush profileClever Visas Better Accountants Cerne Ventures The Film Guys On Call For You
Your Partner In Getting More Done
Loomer provides specialised outsourced business services designed to help companies reduce costs, improve productivity, and scale efficiently...
Top Services:
- Graphic Design
- Logo Design
- Design Services
- Product Design
- Customer Support
- Show more
- Location
- Sandton, South Africa
- Number of Employees
- 50 - 99
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLoomer (Pty) Ltd Services
Data sourced from the agency's DesignRush profileManufacturing Industry Retail Industry eCommerce Industry
Connecting talent and technology
NAM Info Inc. is a technology-forward talent management organization dedicated to bridging the gap between industry leaders and exceptional human resources. They pride themselves on delivering quality candidates, deep industry coverage, and knowledge-based training for consultants. Their commitment to...
Top Services:
- Digital Services
- Staff Augmentation
- IT Services
- Call Centers
- Show more
- Location
- Jersey City, New Jersey
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNam Info Inc Services
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Nam Info Inc Reviews & Testimonials
Balaji Mariyappan's Review Sourced from Google
Friendly team. Small office but they have large vision for big tech and data related projects
Akshay Kumar's Review Sourced from Google
A Robust and Reliable Technology Based Talent Management Organisation with pool of talents of niche technical, functional and domain experts. They work on and own mobile based applications too with patents in few area. From my interactions with them - The management and workforce are really hard working, agile and ever ready for challenges. They have multiple out of the box and novel ideas in the field which shows their knack to make positive ground breaking impacts in their fields. Would recommend them highly to anyone who would like to work in this area or along with them.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews3D Modeling, Video Editing, Photo Editing, Call Center Services at affordable cost.
PGBS, a reliable BPO company provides high-quality services like customer support, photo editing, video editing, data cleansing, 3D modeling, 3D rendering, eBook conversion, and graphic designs...
Top Services:
- BPO
- Phone Answering Services
- Call Centers
- Video Production
- Product Design
- Show more
- Location
- Bengaluru, India
- Number of Employees
- 100 - 249
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsProglobalbusinesssolutions Services
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Proglobalbusinesssolutions Reviews & Testimonials
Stella Madison's Review Sourced from Google
We are very pleased with the work done by the PGBS team. They developed our online website store in a professional manner and made the whole experience easy and seamless. We have got pretty good comments from our patrons on the website. Great job guys!
Anne Jocob's Review Sourced from Google
PGBS, helped us with every aspect of the project and that was really great. The quality of the electronic products was great, the delivery was on time and specifications were all met. We are really amazed when we had received the photo realistic 3D renders better than we expected. If you wish to receive quality 3D renderings then we will suggest PGBS without any hesitation.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsThe World's Top Talent for Remote Teams!
1840 & Company is a global provider of talent and team solutions devoted to empowering businesses with scalable, on-demand workforce solutions. With a stringent verification procedure and a network of professionals in 150 countries, we connect organizations with remote talent of the highest caliber. Our...
Top Services:
- BPO
- Staff Augmentation
- HR Outsourcing
- Customer Support
- Call Centers
- Show more
- Location
- Overland Park, Kansas
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts1840 & Company Services
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1840 & Company Reviews & Testimonials
Princess's Review Sourced from Google
I wanted to take a moment to share my experience going through the hiring process here, because it genuinely blew me away. We’ve all been through frustrating interview cycles, but this was the exact opposite. From day one, the entire process was incredibly smooth and stress-free.What really made an impression on me was how professional, kind, and down-to-earth the team was. During my interviews, it didn't feel like a rigid interrogation; instead, it felt like a great, two-way conversation. They genuinely cared about my career goals and took the time to answer all of my questions.Communication was amazing, too. I was never left hanging or wondering what the next steps were, which I appreciated so much. Walking away from the process, I just felt valued as a person, not just a resume. I am so excited to be joining such a thoughtful and professional team!
Kassayndra Meyer's Review Sourced from Google
Highly professional and incredibly responsive throughout the entire recruiting process! They made everything seamless, kept me well-informed at every step, and truly care about finding the right fit. I highly recommend them.
Jaylord Briones's Review Sourced from Google
I had a great experience with 1840 & Company throughout the recruitment and onboarding process. The team was professional, responsive, and transparent at every stage. Communication was clear, and they kept me informed regarding the next steps and requirements. I especially appreciated the support and guidance provided by the recruiters, which made the process smooth and stress-free. Their professionalism and efficiency left a very positive impression, and I am excited to begin my journey with the company. I highly recommend 1840 & Company to professionals seeking remote and global career opportunities.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour Trusted Partner for Complete Outsourcing Solutions.
ProcessVenue is a one-stop destination for Secure Data Management, Financial & Accounting Services, Customer Support, and Data Annotation & Labeling. We serve clients globally with a commitment to data security, accuracy, and operational excellence...
Top Services:
- Call Centers
- Business Consulting
- Customer Support
- Accounting
- Market Research
- Show more
- Location
- Jaipur, India
- Number of Employees
- 100 - 249
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsProcessVenue Services
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AI Automation Services For Real Business Growth
CollabGenerate is a 2024-founded AI automation and appointment setting company helping businesses capture, engage, and convert leads into booked appointments. Our team combines AI systems with trained appointment setters to ensure fast response times, qualified conversations, and consistent lead flow. From...
Top Services:
- Digital Services
- AI Development
- Web Development
- Digital Marketing
- SEO
- Show more
- Location
- Lahore, Pakistan
- Number of Employees
- Under 49
- Average Hourly Rate
- $15/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCollabGenerate Services
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CollabGenerate Reviews & Testimonials
William James's Review Sourced from Google
My name is William, and I run a small B2B company here in Montana. I worked with CollabGenerate LLC for two specific services—WhatsApp automation and AI automation. We were looking for a way to handle inquiries faster and cut down on manual follow-up work, and their solutions actually fit what we needed.The WhatsApp automation has been reliable for customer responses, and the AI workflows they built helped streamline a few internal processes without making things complicated. Communication with their team was straightforward, and everything was delivered on time.Overall, a solid experience for the services we required.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYour Partner in Operational Excellence
CogentHub is a leading BPO firm dedicated to helping businesses overcome challenges through exceptional management consulting services. The firm leverages advanced technology and well-planned operations to enhance customer experiences and drive growth. With a passionate team of professionals, CogentHub...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- Customer Support
- HR Outsourcing
- Show more
- Location
- Kolkata, India
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $10/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCogentHub Services
Data sourced from the agency's DesignRush profileRetail Industry Travel Industry Ecommerce Industry
CogentHub Reviews & Testimonials
Ankita Banerjee's Review Sourced from Google
I have worked in the company for four months. The environment was always positive. Salary credited on time. Trainer (Sushant Singh) ,Tls (Rudra Sen, Rana Chakraborty), Quality( Somendra Nath Ash ), even the manager, everybody were helpful all the time. Only glitch I felt,the processes they work with changes so frequently that at times, I found it challenging to stay engaged passionately with the work flow.
Nazre Alam's Review Sourced from Google
I worked in this company about a month. The trainer (Sushaant Bhai), the team leaders (Rudra Da and Rana Da), the quality analyst (Sam Da), the manager (Joseph sir) , and the HR teams were all very supportive, and the salary process was smooth.The only issue was that the job role was not explained clearly — I was told it was a chat process, but it turned out to be a soundbox process, which I didn’t enjoy and I left the company after a month.Overall, a positive work culture with a helpful team.I believe that cIear communication about roles would make it even better.
Supriyo Mukherjee's Review Sourced from Google
Last 1 1/2 year never received salary on 2nd, it was every day on 1 st, regarding management and managers they are ausome and they really teaches you the job.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOur business is to do your business
At Datum Decipher Analytics, our focus is on delivering customer-centric solutions across a wide range of service lines and functions, including consulting, technology, & outsourcing. We understand that every business is unique, and our goal is to help our clients achieve their objectives through innovative...
Top Services:
- BPO
- Big Data Analytics
- Web Development
- WordPress Website Design
- Web Design
- Show more
- Location
- Udaipur, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $12/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDatum Decipher Analytics Services
Data sourced from the agency's DesignRush profileEducation Industry HealthCare Industry Finance Industry
Datum Decipher Analytics Reviews & Testimonials
Pooja dhaker Pooja dhaker's Review Sourced from Google
I’ve had an amazing journey with Datum Decipher Analytics. The leadership genuinely cares about employees, and the work environment is both challenging and rewarding. It’s a great place to build a career!
Pushkarna Nitesh's Review Sourced from Google
Being a Datumite has been an extraordinary experience! Datum Decipher Analytics fosters a culture of innovation, collaboration, and personal growth that truly sets it apart. The leadership is supportive, the projects are cutting-edge, and the team spirit among Datumites is unmatched. Every day is an opportunity to learn, contribute, and grow in an environment that values its people. Proud to be part of this incredible journey!
Barkha Sharma's Review Sourced from Google
Working with Datum Decipher Analytics has been a beautiful cherishing experience, the entire flow of work with in depth knowledge provided is commendable and this indeed makes the workplace a great one.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
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5 Frequently Asked Questions About Call Center Providers
What services do call centers provide?
Call centers provide comprehensive services to support customer experiences and business operations. They generally fall under 5 categories:
- Inbound call center services: Handling incoming customer inquiries and needs, including customer support, technical troubleshooting, order tracking and returns, account updates, and billing inquiries.
- Outbound call center services: Conducting customer outreach activities, such as sales calls, lead generation, customer surveys, feedback collection, and appointment setting.
- Omnichannel call center services: Managing customer interactions across multiple channels, including phone, SMS messaging, social media, live chat, and email.
- Automated call center services: Using interactive voice response (IVR), chatbots, knowledge bases, and AI-based tools to resolve routine requests and support agents.
- Virtual call center services: Providing the above services through remote or geographically distributed teams using cloud contact center platforms (CCaaS), VOIP, and workforce management tools.
Additionally, there are also specialized call centers that provide industry-specific services, such as insurance verification for healthcare and medical institutions, KYC checks for financial services, and citizen surveys for government agencies.
What is the difference between multichannel, omnichannel, and optichannel support?
Multichannel aims to reach customers through multiple channels (e.g., voice, chat, email, and social), but channels operate independently with limited shared context, which can create inconsistent customer experiences.
Omnichannel seeks to provide a consistent and continuous customer experience through all touchpoints by having a unified database and integrated system for conversation history and customer data. As a result, omnichannel strategies are often costly and require large teams to cover all customer channels.
Optichannel focuses on prioritizing and routing customers to the most effective communication channel for specific inquiries, optimizing costs rather than maximizing presence. This strategy often selects the highest customer touchpoints by analyzing customer behavior, preferences, and market trends.
How do these companies use AI?
Call center companies are using AI to improve contact center agent efficiency, service quality, and customer experience through the following:
- AI-driven self-service (e.g., conversational IVRs, chatbots, and virtual assistants) to handle end-to-end conversations and routine issues with minimal human involvement.
- AI agents assist live customer service representatives with real-time suggestions, knowledge-based answers, and automated wrap-up notes.
- Performance monitoring using speech-text analytics to evaluate agent-client interactions, flag issues, and recommend coaching actions.
- Predictive analytics to anticipate high contact volumes, staffing needs, and customer drivers (e.g., repeat contacts and churn risk).
- Intelligent call routing that uses intent detection and customer context to route inquiries to the right department or expert.
How to decide between outsourcing call centers vs. in-house call centers?
The answer depends on your support complexity, demand volatility, compliance needs, desired control, and internal team capabilities. Below is a cost-benefit analysis to help you:
| Outsource call centers | In-house call centers | |
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When to choose offshore, onshore, or nearshore providers?
Onshore call centers operate within the same country as your business, enabling better time-zone overlap, cultural alignment, and ease of management through site visits and tighter governance. However, they often have higher costs and, in some markets, it is harder to hire at scale.
Choose onshore call center companies if you want higher control, strong brand alignment, and close collaboration with internal teams.
Nearshore call center companies are located near your country or region, making them more cost-effective than onshore and easier to collaborate with than offshore. While time zone and cultural alignment are not guaranteed, many providers build teams around your processes, language needs, and operating hours.
Choose nearshore if you want to balance cost, collaboration, and operational control.
Offshore call center providers are based in distant countries and are often selected for cost efficiency, scale, and 24/7 coverage. However, cultural and linguistic barriers, time zone compatibility, and limited quality control can be issues.
Choose offshore call center companies if you need scalable coverage, multilingual capacity, and can operate effectively with structured governance, documented workflows, and strong QA.