Outsourcing companies exist to handle many aspects of a company’s business, from office tasks all the way through to manufacturing functions.
Some common outsourcing services include:
Business Process Outsourcing - Commonly abbreviated to BPO, business process outsourcing entails the outsourcing of any number of time-consuming office tasks. BPO services are usually categorized either as back office or front office functions. Back office functions are internal company tasks like accounting or payroll, while front office tasks include customer-facing services like call center staffing and management.
Human Resources - HR outsourcing is a category within back office BPO. Businesses that cannot afford to fully staff and maintain HR services in-house may choose to assign certain HR functions to a third-party outsourcing partner.
Data Entry - Data entry outsourcing entails contracting a third party to handle data input and upload tasks like account applications and invoices.
Medical Transcription and Medical Coding - The need for services in the health sector is on the rise. Medical transcription and medical coding are administrative tasks in the medical field that are frequently outsourced. Specific certification is required to be able to do these jobs.
Transcription and Translation - Audio transcription and document translation are common outsourcing functions. Outsourced transcribers can work faster and do more accurate work than in-house teams, and most companies don’t maintain the right talent on staff to handle translation projects.
IT Outsourcing / Web development Outsourcing - Increasingly, companies are outsourcing web development to third-parties in countries where labor costs for this technical work are lower. Countries like India, Costa Rica, Portugal, and many Eastern European nations have become popular destinations for offshoring development work.
Quality Assurance Testing Outsourcing - Large QA testing projects can pose logistical challenges for companies that are trying to get a product to market quickly but don’t have enough skilled employees in-house to conduct testing on a large scale. QA outsourcing helps fill the gap.