HomeTown Tech

Went because the reviews seemed great, my brothers gaming laptop suddenly crashed and wouldnt turn on. They wanted like 55$ just to take it and said it'd be even a week or so before someone even opened it to look at it. "

Laura and staff were a great group to work with! Great communication and did a thorough job with my new laptop installation and explaining things to me about settings etc. They also were available to help with a couple bumps I had afterwards (unrelated to their work). Will use them again and highly recommend! "

These guys really came through for me these past two months while my computer was on the fritz! Laura was kind and educated me on how to handle my computer. Which I so appreciated! Now I have my computer back ready to go and feel good about being able to handle minor issues and even avoid issues in the future! Totally recommend this company! Thank you!!! "

I brought in a hard drive that had blown circuit board following a power supply mishap. I was told there were some things they could try, and I'd hear from them in a week. A month or so later, I began calling and leaving messages with no response. I was able to get a hold of someone eventually and was told they would have the tech person give me a call back. I waited a few more weeks, and began calling to leave messages again before giving up. On a whim I called again in May, 5 months after bring in my drive, and was told they had several drives on hand that weren't labeled, so they had no idea which one was mine! At this point, I wasn't even sure which size drive they had, but I guessed 3GB. I probably should have picked up the drive then, but against my better judgment, because I was told they were almost able to access the drive using software, I told them to try again and get back to me. Of course, I have not heard from them again. At this point, they can keep the drive. I'm not sure there is anybody working there, and if there is I would not trust them with my hardware. "

This place is truly amazing. I called Laura with some questions I had about voice to text and external hard drives. Not only did she answer my questions without hesitation she researched sires for me to review to learn the skills needed and sent them to me personally in an email!. I live out of town but drive to Ames just because I trust them so much to work on my computer and assist me with my computer questions. "