Rakuten Advertising

Leading The Advertising Transformation.
800 Concar Dr., San Mateo, California 94402, United States
https://rakutenadvertising.com

Rakuten Advertising Overview

Number of Employees
1000 & Up
Minimal Budget
Inquire
Average Hourly Rate
Inquire
Year Founded
1996
Rakuten Advertising is the leading global provider for marketing and advertising services and technology. Working with agencies and brands around the world, Rakuten Advertising brings together unique media inventory, a global affiliate network, advanced machine learning, and rich consumer insights to deliver experiences that increase brand awareness and marketing performance while pushing the advertising industry forward.

Reach unique audiences from our premium owned-and-operated companies like Rakuten Viber, Rakuten TV and Rakuten Viki. Add more variety into your global media mix and enjoy incremental reach and scale. Consumers say they want experiences with brands that inspire them and enhance their lives. Our clients want a trusted partner committed to their success. We're listening. And were delivering with advertising that rewards loyalty and builds relationships.

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Advertising Expertise
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  • Adtech
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Industries

  • Publishing
  • Finance
  • Retail
  • Travel

Client Types

  • Small Businesses
  • Medium Businesses

Rakuten Advertising Reviews


Reviews from Google Maps are available on this profile.
What a horrible company, especially their affiliate program. Absolutely horrid. They should be ashamed of themselves. "
Lin P's Review Sourced from Google
Terrible experience — no cashback and poor customer supportI placed two Lightbox Jewelry orders through Rakuten yesterday morning, expecting 3.5% cashback as advertised. However, Rakuten failed to track both purchases.When I attempted to manually add the orders later in the day, I found that Lightbox Jewelry had been completely removed from Rakuten’s site — no store page, no link, nothing. I contacted customer support multiple times, but the responses were vague, unhelpful, and ultimately useless.This experience reflects poorly on Rakuten’s reliability and integrity. Removing a store without warning right after a promotion, then refusing to honor cashback, is unacceptable. Very disappointed. "
Q L's Review Sourced from Google
SHADY business practices. Rakuten slid a pop up into my account that stated "don't forget, you still have $ to spend at Victoria secret" as if i had a refund credit. Beware... what they don't tell you, is this money is deducted from your cash back, which I'm sure is just a tactic to enhance their vendor contracts....very disappointing "
Miss Pomegranate's Review Sourced from Google
Dishonest scam company. Made a large purchase with a 12% cash back offer. Should have received over $250 cash back - was part of the reason I went with that particular store. They said I didn’t activate Rakutan (which of course I did) and have so far refused to pay. Would give zero stars. Beware**UPDATE** 2/11/25 - I am changing my review to 4 stars. After contacting BBB, I finally received informative communication from Rakutan. Turns out the company I made the purchase from never paid their commission to Rakutan, which was the reason for the delay. Despite not being paid by the vendor, Rakutan approved the entire cash back amount and the check is being processed. Be cautious and follow-up on cash-back, but they are paying. "
Kati Rodrigues's Review Sourced from Google
There are always issues with larger cashbacks. The amount shown while placing the order was completely different from what will be posted later or sometimes the bigger cashbacks will be totally missed. They don’t honor them properly and I never saw any issue with smaller cashbacks like 2% or 3% ones. Looks like this is done on purpose and this business doesn’t have any ethics and accountability. "
Siswitha Yadlapati's Review Sourced from Google

Rakuten Advertising Clients

Finance Industry
Retail Industry
Travel Industry