Explore top phone answering services that provide professional, 24/7 call handling, appointment scheduling, and customer support to help businesses enhance responsiveness and improve client satisfaction. Check out leading US-based phone answering services that specialize in delivering reliable, personalized support tailored to domestic markets.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
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Allow Gabbyville deliver your VOICE with a SMILE!
Gabbyville specializes in providing live virtual receptionist answering services to a wide array of small and medium-sized business owners across the nation. Our services encompass answering inbound calls, making outbound calls, scheduling appointments, and a host of other administrative tasks...
Top Services:
- Phone Answering Services
- Location
- Knoxville, Tennessee
- Number of Employees
- 100 - 249
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGabbyville Services
Data sourced from the agency's DesignRush profileC Sharp Video Productions Ethode Book2Clean T.W. Family Law Attorney JustMaid4You Yaniv and Associates Marszalek Law Firm Via Nova Consulting Tier 3 Technology Solutions CornerStone Consulting
Gabbyville Reviews & Testimonials
Phone Answering Services Review from Jotham King
Overall I highly recommend Gabbyville. If you’re a business looking for that extra phone support, Gabbyville should be the first place to look. From how satisfied my clients are, to the positive reviews they leave about my company’s “receptionists”, Gabbyville has helped my business greatly! Thank you Gabbyville for getting me to where I am today with my business!
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Phone Answering Services Review from Cesar Rodriguez
Gabbyville has helped me expand my business in a manner that would have been impossible by myself. We’ve increased our revenue almost 2 times in the past 6 months, growing it into a 6-figure business! While I maintained a full-time job, I can probably count the number of times I had to personally call customers on just one hand. By using Gabbyville, I’m able to focus my limited time on running the business and working on marketing. Gabbyville’s receptionists have my complete trust, and they can probably convert leads into clients better than I can. Thank you Gabbyville for getting me to where I am today with my business!
Call Centers Review from Joshua Holmes
The last couple of years, Ethode has experiencing tremendous growth. We have trouble answering phones, taking messages and scheduling meetings. Gabbyville has exceeded our expectations and has become a crucial part in how we do business. We would highly recommend Gabbyville to any company that’s struggling in handling phone calls and taking care of their customers the right way.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPeople-powered answering service
Voted #1 Answering Service in 2026 by Forbes, AnswerConnect helps you grow your business by staying connected with your customers 24/7. No bots. No AI. Just real people, answering with care, treating your customers like their own. We handle your calls, book appointments, qualify leads & much more...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Location
- Portland, Oregon
- Number of Employees
- 1000 & Up
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAnswerConnect Services
Data sourced from the agency's DesignRush profileMosquito Squad Stormguard Crash Hotel
AnswerConnect Reviews & Testimonials
Phone Answering Services Review from Natalie Russell
Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting.Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes.A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless.Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.
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Phone Answering Services Review from Claire Riendeau
Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)
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Phone Answering Services Review from Dr. Harris
Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsProtel BPO, nothing matters more than how your customers view your brand how they interact with it
Protel BPO, located in Belize City, Belize, is a leading and locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality...
Top Services:
- Call Centers
- BPO
- Customer Support
- Phone Answering Services
- Show more
- Location
- Belize City, Belize
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $14/hr
- Minimal Budget
- $50,000 & Up
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsProtelBPO Services
Data sourced from the agency's DesignRush profileJ Crew Sight Partners Blue Valley
ProtelBPO Reviews & Testimonials
Call Centers Review from Jeffrey Warren
While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.
Call Centers Review from Jackie Capalleja
As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.
Call Centers Review from Paul Benefit
I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsYou Create, We Support.
MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...
Top Services:
- Call Centers
- Phone Answering Services
- Customer Support
- Business Consulting
- BPO
- Show more
- Location
- Miami, Florida
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $12/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 4 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMiXBS, LLC Services
Data sourced from the agency's DesignRush profileCDEK Buch Ramayoga Imark Tech SovPlym KNOVR
MiXBS, LLC Reviews & Testimonials
Customer Support Review from Kevin Swindlehurst
If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Vserve Ebusiness Solutions
VerifiedVerified by the DesignRush team for authenticity and credibility.All-In-One E-commerce Technology Solution Provider: Because Every Click Matters.
Vserve Ebusiness Solutions is an AI-powered Supply Chain Management and Ecommerce company with 10+ years of global delivery. We provide offshore teams, BPO, procurement, order and inventory management, customer support, and ecommerce solutions to reduce costs and improve efficiency...
Top Services:
- Logistics
- Accounting
- eCommerce Development
- BPO
- Call Centers
- Show more
- Location
- New York City, New York
- Number of Employees
- 500 - 999
- Average Hourly Rate
- $25/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVserve Ebusiness Solutions Services
Data sourced from the agency's DesignRush profileTraci Miller Marcia Maples Joseph Powell
Vserve Ebusiness Solutions Reviews & Testimonials
Customer Support Review from Marie M. Harris
Although we have been struggling before, after expanding our influence into mountain wear and watches, it became evident that we needed some professional help. We were offering many new products, and making matters worse, we were present in different foreign markets, which mean many competitors to keep an eye on. After some consultations with the Vserve team, we had no doubts that they were the solution we had been looking for. Thanks to their proven MAP enforcement strategies, maintaining our market position is now easier. We always have accurate pricing information at our fingerprints. I must say, we are really impressed with Vserve.
Customer Support Review from Danielle W
Our company is grateful to have found a collaborative team in Vserve for our Product Information Management. Initially, we were unsure about the quality of product descriptions and their accessibility to our buyers. However, Vserve’s expertise in programming language and business best practices helped us to manage our complete product information and catalog pretty well. The conversion rate excelled our expectations, and our products shot up on Google rankings!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsEffortlessly Accurate, Every Time
Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...
Top Services:
- BPO
- Business Consulting
- Call Centers
- Phone Answering Services
- Customer Support
- Show more
- Location
- Dhaka, Bangladesh
- Number of Employees
- Under 49
- Average Hourly Rate
- $8/hr
- Minimal Budget
- Under $1,000
- Portfolios Count
- 1 Project Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsInstant Solution Services
Data sourced from the agency's DesignRush profileHealth Care Industry Dental Industry Corporate Services Industry
American quality call center and outsoured services at Philippine rates
Loop provides a pinnacle of outsourced customer support as a service, encompassing top-tier customer service, potent retention strategies, and robust sales techniques...
Top Services:
- Customer Support
- Call Centers
- Phone Answering Services
- BPO
- Direct Marketing
- Show more
- Location
- Makati, Philippines
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $8/hr
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLoop Contact Solutions Services
Data sourced from the agency's DesignRush profileAgora Business One Blade Medix Select Stock Investor
Loop Contact Solutions Reviews & Testimonials
B B's Review Sourced from Google
Mirdif uptown is the bestI’ve lived there for 2 years and it was amazing and I have met incredible people
Bahia B's Review Sourced from Google
Mirdif uptown is the bestI’ve lived there for 2 years and it was amazing and I have met incredible people
CHRISTINE ALCANTARA's Review Sourced from Google
For me, the first impression would be lasting. And it's crucial how they make me feel, or what I initially feel in order for me to stay with a company. In comparison to the other company, Loop is still in the early stages, yet the upper management was really kind and considerate. And I've had a great time here so far. With the kind of individuals I'll be hanging out with, I'm confident I won't be sorry I chose Loop. :)
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsDo What You Do Best, Go Hire The Rest
At Go Hire Virtual, we help busy entrepreneurs and businesses scale without burnout. Our team of highly skilled virtual assistants handle the day-to-day, so you can focus on growth...
Top Services:
- BPO
- Phone Answering Services
- Location
- Sandy, Utah
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $12/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsGo Hire Virtual Services
Data sourced from the agency's DesignRush profileDash Surface Solutions Red Rocks Construction
Go Hire Virtual Reviews & Testimonials
Rafunzel Eleazar's Review Sourced from Google
Go Hire Virtual has helped me improve my skills as an aspiring Virtual Assistant. They provide excellent training and ensure that I am fully prepared to assist and effectively meet with clients
Jewel B's Review Sourced from Google
Go Hire Virtual provided a great learning experience and support for aspiring virtual assistants. The training and guidance helps aspiring virtual assistant build confidence and develop skills needed to start working with clients. Highly recommended for anyone who wants to start a VA career.
Christina P's Review Sourced from Google
Being a family owned & operated business for 75+ years, we were looking to try something new. Having a VA work for us was one of those changes we wanted to implement. Go Hire Virtual has been wonderful to work with right from the start and having a VA join our team has been a great success. Our virtual assistant, BEA SON, has been nothing short of phenomenal! She has now been with us for 1 full year and we hope to have her for years to come. BEA SON handles customer inquiries, schedules service appointments, and follows through with all tasks asked of her. I appreciate her positive attitude and her professionalism, which shows every day. Her help has given me the time to focus on other strategic products to help better our business. Thank you very much BEA SON and GHV! We are truly grateful to have you all. It has been a pleasure working together.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsPowering The Future Of Business
Airova is a global AI automation and CRM agency helping businesses streamline operations, boost client engagement, and scale revenue through smart automation. From AI voice agents and chatbots to CRM systems and lead management, we empower companies to run faster, smarter, and more profitably. Our mission:...
Top Services:
- Call Centers
- Phone Answering Services
- AI Development
- Location
- Markham, Canada
- Number of Employees
- Under 49
- Average Hourly Rate
- $55/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsAirova Services
Data sourced from the agency's DesignRush profileSharpTax Sage Notary Atlas Insurance Quick Flo Financial Pro Pips White Stone Capital SwyftPay
Fueling Every Athlete's Journey to Success
We are Slice Sports Management, a renowned branding and sports marketing agency. Fueled by our unbridled passion for sports and unwavering commitment to athlete advocacy, we provide diverse branding and management services to athletes...
Top Services:
- Social Media Marketing
- Digital Marketing
- Branding
- Video Production
- Email Marketing
- Show more
- Location
- Woodbury, New York
- Number of Employees
- Under 49
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSlice Sports Management Services
Data sourced from the agency's DesignRush profileSports Industry Retail Industry Entertainment Industry
Hire Your Wiz For Biz
Staffwiz helps startups and growing businesses hire top-tier global remote talent with up to 70% payroll savings. Choose from fully managed or direct hire models, and start building your remote team in weeks, not months...
Top Services:
- Call Centers
- BPO
- Phone Answering Services
- Location
- New York City, New York
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $5/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsStaffWiz Services
Data sourced from the agency's DesignRush profileWells Fargo Concentrix Accenture Cognizant
Taking ownership of every call and providing a quality experience the first time, every time.
As a CCaaS our range of call center services includes customer care, telesurveys, customer contact, marketing services, web chats, email responses, technical support and work desk, customer insights, and data analysis. As a business process outsourcing provider in Trinidad and Tobago, we are committed to...
Top Services:
- Call Centers
- HR Outsourcing
- Phone Answering Services
- Customer Support
- Show more
- Location
- Chaguanas, Trinidad and Tobago
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $9/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCall Serv Limited Services
Data sourced from the agency's DesignRush profileBrandstar Telecommunications Services of Trinidad and Tobago JMMB Bank Unicomer Courts Liberty Global Flow Total Benefits Specialists Limited Network Rhand Credit Union Massy Machinery G4S Security
Smarter Tech Real People Better Outcomes
ATM Group is a customer operations and revenue outsourcing company. We deliver contact centre outsourcing, revenue generation programmes, multilingual support and AI-enabled optimisation in the UK, Europe and South Africa...
Top Services:
- BPO
- Call Centers
- Phone Answering Services
- HR Outsourcing
- Customer Support
- Show more
- Location
- Leicester, United Kingdom
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $20/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsATM Group Services
Data sourced from the agency's DesignRush profileBoots Opticians Vodafone Ziggo Old Mutual
ATM Group Reviews & Testimonials
Lale K's Review Sourced from Google
I worked here for 3 months and my experience was (contrary to the reviews below) very nice, easy going. The management accommodated my personal circumstances and provided ease into adapting to the role, support was always available as well as humour and banter from colleagues. Perfect transition job from hospitality to office roles. Bonus points for progressing employees internally to higher roles accordingly.
An Ash's Review Sourced from Google
How did managers help with a transfer of service for a customer who left review.Because at managements rule is to never disclose that they are calling from at management,they are only to represent and use their clients name. What’s even funnier is this customer was considered special from the rest. They were not only informed it was at management dealing with their service but they even knew the real names of the managers.Another common practice is staff and managers mostly use a dummy name not their real. But in this case even that info was provided to the customer. Must be a special customer that the normal practices were broken for them and they from millions of customers even took the time to write a review lol . Everyone laugh with me.
Tim Lee's Review Sourced from Google
Both Adnan & Connor at AT Management were superb in their dealings with me over the transfer of a service when I was moving house. Nothing was too much trouble & their knowledge was very good. I’d have no hesitation in recommending these two individuals or AT Management
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews3D Modeling, Video Editing, Photo Editing, Call Center Services at affordable cost.
PGBS, a reliable BPO company provides high-quality services like customer support, photo editing, video editing, data cleansing, 3D modeling, 3D rendering, eBook conversion, and graphic designs...
Top Services:
- BPO
- Phone Answering Services
- Call Centers
- Video Production
- Product Design
- Show more
- Location
- Bengaluru, India
- Number of Employees
- 100 - 249
- Portfolios Count
- 3 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsProglobalbusinesssolutions Services
Data sourced from the agency's DesignRush profileConfidential Request for Info N/A
Proglobalbusinesssolutions Reviews & Testimonials
Stella Madison's Review Sourced from Google
We are very pleased with the work done by the PGBS team. They developed our online website store in a professional manner and made the whole experience easy and seamless. We have got pretty good comments from our patrons on the website. Great job guys!
Anne Jocob's Review Sourced from Google
PGBS, helped us with every aspect of the project and that was really great. The quality of the electronic products was great, the delivery was on time and specifications were all met. We are really amazed when we had received the photo realistic 3D renders better than we expected. If you wish to receive quality 3D renderings then we will suggest PGBS without any hesitation.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsFor Every Voice, We Deliver a Solution
We help businesses connect with their customers through fast, friendly and reliable communication...
Top Services:
- BPO
- Call Centers
- Customer Support
- Phone Answering Services
- Show more
- Location
- Denver, Colorado
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $8/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsVozaa Solutions Services
Data sourced from the agency's DesignRush profileMilestone Constraction Liku Transportation Naseba Animal Nutrition
A Virtual Assistant Agency For Growing Businesses
The Peak Hire helps busy founders and growing teams reclaim their time with dependable virtual assistants matched to their actual workflows. Our remote professionals support administration, customer service, sales, recruiting, operations, bookkeeping, CRM management, scheduling, inbox management and lead...
Top Services:
- BPO
- HR Outsourcing
- Phone Answering Services
- Customer Support
- Call Centers
- Show more
- Location
- Miami, Florida
- Number of Employees
- Under 49
- Average Hourly Rate
- $20/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsThe Peak Hire Services
Data sourced from the agency's DesignRush profileEntertainment Industry Corporate Services Industry Education Industry
Inspiring Joy We Serve We Deliver.
While everyone is focused on artificial intelligence, joyno is focused on human intelligence. Our employees undergo a vigorous training regimen designed to enhance the enormous talent and innate thirst for knowledge they desire. A positive attitude and authentic gratitude fosters the team spirit to endure the...
Top Services:
- Call Centers
- BPO
- Customer Support
- Phone Answering Services
- Business Consulting
- Show more
- Location
- Lapu-Lapu City, Philippines
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $10/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsJoyno Inc. Services
Data sourced from the agency's DesignRush profileCasa Amorosa Vine Studio The Tax Group Vine Entertainment One Light Media Group Interno
An Agency That Refuses To Upsell
An AI Transformation Agency serving the Kansas City metro area. We work with owners who built a good service company and now spend their week holding it together. The AI Transformation Partner who sticks around and keeps going until the business no longer leans on you and then no longer on us...
Top Services:
- Business Consulting
- Logistics
- Engineering
- Phone Answering Services
- Mobile App Development
- Show more
- Location
- Kansas City, Missouri
- Number of Employees
- Under 49
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsSharkitect Digital LLC Services
Data sourced from the agency's DesignRush profileFantastic Floors LLC Royal Remodeling NevkaR Auto LLC Monzon Legacy Group FF Construction Lion Painting & Remodeling LLC Victoria Landscaping Maldonado Heating & Cooling
Professional Technology Assistance
At Mannex IT Solutions we pride ourselves on our professionalism, attention to detail and commitment to excellence...
Top Services:
- IT Services
- Cloud Consulting
- Cybersecurity
- Managed Services
- Customer Support
- Show more
- Location
- Johannesburg, South Africa
- Number of Employees
- Under 49
- Average Hourly Rate
- $31/hr
- Minimal Budget
- Under $1,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMannex IT Solutions Services
Data sourced from the agency's DesignRush profileMegashift Logistics Lerumo Properties Tamas Fiber Optics Kesani Trading Khencee Projects Angie's Nannies Jochebed PTY LTD Africalink Group
Mannex IT Solutions Reviews & Testimonials
Elke Nelson's Review Sourced from Google
Excellent service, I can highly recommed Mannex IT SolutionsCommunicated very well, knowlegable and completed the job to satisfaction, efficiently. I wanted an UPS installed and the Wi-Fi range & speed improved at a guest house. Thank you for a job well done!
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOutsource Your Headaches
Newton Workforce is a multidisciplinary workforce and outsourcing company based in Lebanon, providing integrated business support solutions across Lebanon and the region. We assist startups, SMEs, multinational corporations, NGOs, and investors with Employer of Record (EOR), payroll management, HR...
Top Services:
- BPO
- HR Outsourcing
- Call Centers
- Customer Support
- Translation Services
- Show more
- Location
- Lebanon, Oregon
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $100/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsNewton Workforce Services
Data sourced from the agency's DesignRush profileSiemens HP LG GE HILL ICICI
Newton Workforce Reviews & Testimonials
Muhammed Hassen's Review Sourced from Google
Hello, we can work togetherWe can send Ethiopian workersWe can send male and female workers
Mame Logaw's Review Sourced from Google
Hello, we can work together.We can send Ethiopian workers.We can send male and female workers.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsConnected Communications, Cloud And Software For Modern Businesses.
CONNXTA is a business technology company providing connected communications, cloud infrastructure, custom software and managed IT services. We help SMEs, call centers, BPOs, telecom resellers and sales teams integrate telephony, CRM systems and operational workflows...
Top Services:
- Software Development
- Mobile App Development
- IT Services
- Big Data Analytics
- CRM Consulting
- Show more
- Location
- Tirana, Albania
- Number of Employees
- Under 49
- Average Hourly Rate
- $99/hr
- Minimal Budget
- $1,000 - $10,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCONNXTA Services
Data sourced from the agency's DesignRush profileNEVUIT WILDBO MADBARCELO
Elevating Business Operations Efficiently
Televator Solutions Private Limited is a business process outsourcing (BPO) company providing scalable operational support to businesses in India and international markets. The company offers customer support, lead generation, appointment setting, virtual assistance, back-office operations, data processing...
Top Services:
- Web Design
- Web Development
- WordPress Website Design
- CRM Consulting
- Big Data Analytics
- Show more
- Location
- Nagpur, India
- Number of Employees
- Under 49
- Average Hourly Rate
- $75/hr
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTelevator Solutions Private Limited Services
Data sourced from the agency's DesignRush profileUrfa Marbles Anova Enterprises Star Events
Run Your Business. We'll Handle the Rest.
Get the Top 0.5% of Virtual Assistant Pro Talent Working for Your Team...
Top Services:
- Phone Answering Services
- Business Consulting
- Call Centers
- AEO
- Digital Marketing
- Show more
- Location
- Philadelphia, Pennsylvania
- Number of Employees
- 100 - 249
- Average Hourly Rate
- $60/hr
- Minimal Budget
- $10,000 - $25,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsTop Virtual Assistant Services
Data sourced from the agency's DesignRush profileIONOS Mentor Makerspace Prize Pop
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Phone Answering Services FAQs
What are phone answering services?
Phone answering services are third-party companies that handle incoming calls for businesses. Instead of letting calls go to voicemail or pulling staff away from their work, these services provide trained professionals who answer on behalf of the business, take messages, transfer calls, or provide basic information.
How do professional answering services help businesses improve customer communication?
Professional answering services improve customer communication by making sure every call is answered quickly and professionally. This reduces wait times, prevents missed opportunities, and ensures customers always reach a real person instead of voicemail. For many businesses, this consistency builds trust and improves overall customer satisfaction.
Which types of businesses benefit most from using phone answering services?
Businesses that benefit the most from using phone answering services include:
- Small businesses and startups gain professional call handling without hiring full-time staff
- Medical, legal, and service providers ensure clients always reach someone for urgent or time-sensitive needs
- E-commerce and customer support teams manage high call volumes and improve response times
What are the top-rated phone answering service providers on DesignRush in 2025?
The top-rated phone answering service providers on DesignRush in 2025 are:
What core and specialized services do phone answering companies provide?
Core services phone answering companies provide include:
- Live call answering
- Message taking and forwarding
- Call transfers and routing
- Appointment scheduling
- Basic customer support and FAQs
Specialized services:
- Order processing and payment handling
- Bilingual or multilingual support
- After-hours and 24/7 coverage
- Industry-specific scripts (e.g., medical intake, legal intake)
- CRM and software integrations for seamless data management
How much do phone answering services cost in 2025?
In 2025, phone answering services typically cost between $0.80 and $1.17 per minute, which equals about $20 to $45 per hour. Pricing depends on how calls are billed; some providers charge by the minute, some charge a flat fee per call, and others use a monthly subscription that includes a set number of minutes with extra charges for overages.
The final price also varies by factors like call volume, call duration, transfers, and how providers handle wrong numbers or spam calls.
How quickly can a business see improvements after adopting phone answering services?
Most businesses see improvements almost immediately after adopting a phone answering service. Calls stop going to voicemail, customers reach a live person faster, and staff get clear, timely messages. This shift alone can raise customer satisfaction from day one.
Over a few weeks, the benefits compound: fewer missed leads, smoother appointment scheduling, and better responsiveness to urgent issues. For companies with high call volumes, the difference in efficiency and professionalism is often visible within the first month.
What should you look for when choosing a phone answering service provider?
When choosing a phone answering service provider, look for:
- 24/7 availability and quick response times
- Professional, well-trained agents who represent your brand
- Transparent pricing and clear call reporting
- Flexible plans that match your call volume and budget
- Extra features like bilingual support, CRM integration, or industry-specific scripts
- Strong reviews and proven track record with businesses like yours
What red flags suggest a phone answering service may not be reliable?
Red flags that suggest a phone answering service may not be reliable are:
- Long hold times or frequent missed calls during testing
- Vague or hidden pricing without clear breakdowns
- Poor communication or unprofessional behavior from agents
- Lack of transparency in call reports or performance data
- No references, reviews, or proven track record
- Limited availability, such as no after-hours or weekend coverage
What key questions should you ask before hiring a phone answering company?
Key questions you should ask before hiring a phone answering company include:
- What pricing model do you use (per minute, per call, or monthly)?
- How do you handle after-hours, weekends, and holidays?
- Can your agents follow customized scripts for my industry?
- Do you offer bilingual or multilingual support?
- Which CRMs or tools can you integrate with?
- How do you report on call activity and service performance?
How do professional answering services differ from in-house receptionists or call software?
An in-house receptionist works only during business hours and requires a salary, benefits, and training. Software solutions, while cheaper, usually rely on automated menus or voicemail, which can frustrate customers looking for a real person.
Answering services combine the best of both: live human support without the overhead of full-time staff. They provide 24/7 coverage, industry-specific scripts, and multilingual options, which most small teams can’t manage alone. Unlike software, they add empathy and judgment to calls, and unlike a single receptionist, they scale with call volume.
Which tools, CRM integrations, and multilingual features do top phone answering services use?
Top phone answering services use:
- Tools: IVR systems, call recording, analytics dashboards, VoIP/softphones, helpdesk ticketing
- CRMs: Salesforce, HubSpot, Zoho, Microsoft Dynamics
- Multilingual: Bilingual agents, multilingual call scripts, real-time language support
How legitimate is the content in the FAQs?
We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared his perspective on what qualifications to look for when hiring a customer support partner.
Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups.