Explore top phone answering services that provide professional, 24/7 call handling, appointment scheduling, and customer support to help businesses enhance responsiveness and improve client satisfaction. Check out leading US-based phone answering services that specialize in delivering reliable, personalized support tailored to domestic markets.

We Have Researched the Best Telephone Answering Service Companies For You

53 Companies - Rankings updated: August 19, 2026

Every agency featured on DesignRush is vetted for expertise and client satisfaction to support your decision-making. Some listings may be sponsored.

  • Hugo

    Verified Verified by the DesignRush team for authenticity and credibility.

    World-Class Outsourced Teams Operating 24/7 Globally, in 60+ Languages

    Hugo provides secure, end-to-end customer support, back office, AI operations, and trust & safety solutions for US-based and global clients. We are PCI DSS, ISO 27001, HITRUST, SOC 2 certified and HIPAA & GDPR compliant, to serve regulated industries including fintech, healthcare, and SaaS platforms...

    Location
    Chicago, Illinois
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    8 Projects Listed

    Hugo Services

    • Customer Support
    • Call Centers
    • BPO
    • Phone Answering Services
    • Transcription Services
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Google
    • Meta
    • Outschool
    • Topicals
    • Attentive
    • Faire
    • Sakara
    • Aurora
    Data sourced from the agency's DesignRush profile

    Hugo Reviews & Testimonials

    • Greg Digneo
      Greg Digneo founder at content guppy
      5.0

      B2B Review from Greg Digneo

      Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

    • Nimmit Shah
      Nimmit Shah Owner at Pi Asset Management Ltd
      5.0

      BPO Review from Nimmit Shah

      Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

    • Jambu Subramanian
      Jambu Subramanian Senior Manager of Operations at Kasha Global
      5.0

      Customer Support Review from Jambu Subramanian

      Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • TechSpeed Inc: Women Owned Technology Company, Pioneering AI-Driven BPO Solutions

    TechSpeed Inc is a Women Owned Technology company. Founded in 2002, it is the first AI-driven Business Process Outsourcing (BPO) provider. Pairing AI-driven technology automation and Human in the Loop support, TechSpeed enables businesses of all sizes to grow with scalable outsourcing solutions...

    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Average Hourly Rate
    $6/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    TechSpeed Services

    • BPO
    • AI Development
    • eCommerce Development
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Staff Augmentation
    • Web Design
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WACOM
    • Hofstra Univercity
    • Merrill Lynch
    • C2 Financial Corporation
    • Griflan Design
    • Bridgetown Coffee
    • Direct Crown
    • Passport Unlimited
    Data sourced from the agency's DesignRush profile

    TechSpeed Reviews & Testimonials

    • Etienne Demeules
      Etienne Demeules Director of Finance & Valuation at DSMA
      5.0

      Data Entry Review from Etienne Demeules

      TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

    • Diane Ernstsson
      Diane Ernstsson Manager at JDXpert
      5.0

      Data Entry Review from Diane Ernstsson

      TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

    • Mark Stefanski
      Mark Stefanski VP of Software at Compology
      5.0

      Data Entry Review from Mark Stefanski

      For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • People-powered answering service

    Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by staying connected with your customers 24/7. No bots. No AI. Just real people, answering with care, treating your customers like their own. We handle your calls, book appointments, qualify leads & much more...

    Location
    Portland, Oregon
    Number of Employees
    1000 & Up
    Minimal Budget
    Under $1,000

    AnswerConnect Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mosquito Squad
    • Stormguard
    • Crash Hotel
    Data sourced from the agency's DesignRush profile

    AnswerConnect Reviews & Testimonials

    • Natalie Russell
      Natalie Russell Owner at Arkansas Healthcare Insurance
      5.0

      Phone Answering Services Review from Natalie Russell

      Onboarding with AnswerConnect was incredibly easy. I was able to schedule a virtual meeting right away, and within an hour we had everything set upportal access, hours of operation, and customized scripting. Since getting started, Ive received positive feedback from both clients and prospects about the agents handling my calls. That alone speaks volumes. A few weeks in, I decided to tweak my scripting to improve the flow and be more transparent with callers. I reached out via chat, and their team responded immediately. They even offered to call me to walk through the changes, which I appreciated. We updated everything in real time, and the process was seamless. Super friendly team, quick to respond, and very easy to work with. Overall, a very positive experience with AnswerConnect.

    • Claire Riendeau
      Claire Riendeau Real Estate Specialist at Engel & Völkers Charlotte
      5.0

      Phone Answering Services Review from Claire Riendeau

      Claire Riendeau of Engel & Völkers Charlotte gave a shoutout to Christine Cooksey for the remarkable customer service experience. She addressed all her questions and even provided a detailed account explanation by sharing her screen. Riendeau highly recommended her, noting that she deserved a raise. (Source: 3rd Party Review Platform)

    • Dr. Harris
      Dr. Harris CEO at Kitty Corner Cat Clinic
      5.0

      Phone Answering Services Review from Dr. Harris

      Dr. Harris from Kitty Corner Cat Clinic had the best customer service experience with Dyan. She patiently set up Harris' complicated phone system, untangling a messy IT situation. Her methodical and gracious approach was invaluable. The tech support team, especially Dyan, went above and beyond. Harris expressed gratitude for the agency's assistance. (Source: 3rd Party Review Platform)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Book the Meetings, You Close the Deal.

    A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don't just generate leads, we deliver sales-ready conversations straight to your calendar...

    Location
    Albany, New York
    Number of Employees
    500 - 999
    Average Hourly Rate
    $5/hr
    Portfolios Count
    8 Projects Listed

    Appointment Setter Online Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    • Social Media Marketing
    • PPC
    • Email Marketing
    • Content Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trainual Inc
    • 15Five
    • electrIQ marketing
    • YCharts
    • PERQ
    • GMass
    • Heinz Marketing Inc
    • Arch-Con Corporation
    Data sourced from the agency's DesignRush profile

    Appointment Setter Online Reviews & Testimonials

    • Eli Hamilton
      Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.
      5.0

      Customer Support Review from Eli Hamilton

      This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive. One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out. They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

    • Romain Devisme
      Romain Devisme Executive Director at Havas Events Shanghai
      5.0

      Back Office Outsourcing Review from Romain Devisme

      We hired Assistant Setter Online for: contracted customer support solution shrinking customer querie volume Being an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigning Assistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

    • Raul Vizcaino
      Raul Vizcaino Operations Manager at Supermarket Source Inc
      5.0

      Appointment Setting Review from Raul Vizcaino

      I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Protel BPO, nothing matters more than how your customers view your brand how they interact with it

    Protel BPO, located in Belize City, Belize, is a leading and locally owned outsourcing provider. Since 2013, it has been delivering exceptional INBOUND and OUTBOUND omnichannel contact center services of the highest quality...

    Location
    Belize City, Belize
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $50,000 & Up

    ProtelBPO Services

    • Call Centers
    • BPO
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • J Crew
    • Sight Partners
    • Blue Valley
    Data sourced from the agency's DesignRush profile

    ProtelBPO Reviews & Testimonials

    • Jeffrey Warren
      Jeffrey Warren Customer Experience Expert at Macy's
      5.0

      Call Centers Review from Jeffrey Warren

      While working with Protel BPO, I had the pleasure of experiencing what can only be described as outstanding contact center service. From the get go, it was evident that the agents at the call center go above and beyond to ensure customer satisfaction and a quality experience. The representatives at Protel BPO were not only courteous but also highly knowledgeable about our products and services. They patiently listened to inquiries and provided detailed and accurate information, demonstrating a deep understanding of our company's offerings. What truly stood out was the efficiency of the call handling process. Clients experienced short wait times, and once connected, the representatives were quick to address their questions or concerns. The agents' professionalism was commendable. They always conveyed a genuine willingness to assist and went the extra mile to ensure customer satisfaction. It's evident that Protel BPO places a high value on providing top-notch service to its customers. I feel that it comes easy to them, probably because of the "Belizean" culture. Overall, my interaction with Protel BPOs call center surpassed my expectations. The combination of courteous representatives, efficient call handling, and a commitment to customer satisfaction makes them stand out in the space of customer service. I highly recommend Protel BPO's call center for anyone seeking a positive and hassle-free customer experience.

    • Jackie Capalleja
      Jackie Capalleja Customer Service Manager at Allstate
      5.0

      Call Centers Review from Jackie Capalleja

      As the Allstate manager involved in our partner relationship with ProtelBPO, I was extremely pleased with their inbound call center services. Their dedicated team efficiently handled our customer inquiries and requests with remarkable professionalism. The availability of 24/7 support ensured clients received prompt assistance. ProtelBPO's agents are well-trained and always eager to learn more. They take pride in having a deep understanding of our industry and our company's products and service offerings. The seamless integration of technology when needed enhanced and simplified our team's ability to oversee and manage their team. Their commitment to excellence is evident in every interaction, making them an invaluable partner in delivering top-notch customer service.

    • Paul Benefit
      Paul Benefit Regional Head Of Customer Service at H&M
      5.0

      Call Centers Review from Paul Benefit

      I am very pleased and impressed with Protel BPO's inbound call center services. Their team is professional and focused on quality. They have consistently delivered exemplary customer service, addressing our customers' queries and concerns with the utmost professionalism. The team at Protel has been proactive, responsive, and efficient, ensuring smooth operations and great customer satisfaction. We greatly appreciate their dedication and expertise, making Protel an invaluable partner for our customer service efforts.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A Call Center Suited to Your Needs

    Customized to suit your individual needs, Westpark Communications embodies the quintessence of a phone answering service provider that impeccably aligns with your requirements...

    Location
    Spring, Texas
    Number of Employees
    Under 49
    Portfolios Count
    5 Projects Listed

    Westpark Communications Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Consumer Product Distributor (E-commerce)
    • Plumbing Company
    • National Home Builder
    • Real-Estate Management Company
    • Major Hospital
    • Capital Goods Manufacturer
    • Manufacturer – Independent Living Aids
    • Residential & Commercial Retail Energy Provider
    Data sourced from the agency's DesignRush profile

    Westpark Communications Reviews & Testimonials

    • Anonymous Undisclosed at Worldwide Logistics
      5.0

      Customer Support Review from Anonymous

      Westpark Communications really does have ‘All the right answers.’ Our customers receive the same courteous service from Westpark that we do when we have a question or request for them. I’m pleased with our decision to switch to Westpark Communications.

    • Anonymous Undisclosed at HVAC
      5.0

      Customer Support Review from Anonymous

      We have been very impressed with Westpark Communications from day one. Our previous answering service closed its doors with no notice and we found ourselves looking to get operations back up and running smoothly. Several calls to companies found us waiting for a return call, except for Westpark Communications! They called us back within a few hours and had a plan in play by day two and by day 5 we were up and running smoothly with no issues. We are very happy with their response to any questions that arise, any updates we need, and the staff is awesome. They are always sending email or phone calls to make sure we are satisfied and that they are meeting our needs. The voice messages are promptly delivered to our mail box for us to review at any time of the day. Love this option because it is like talking directly to the customer. The emergency calls are immediately dispatched to the technician on call. If the technician does not respond after two attempts, it immediately goes to Climate-Tech’s management for direct action so customers are not held up. When we have changes to the on-call schedule, I just make a phone call or send an email and their response is immediate. We even get a confirmation that it was completed. Complete confidence that our requests are being met. Price wise they are very reasonable and they were willing to work within our price range. Westpark Communications has so much more to offer and as our company grows we know that they will meet our needs. Thank you, Westpark Communications, we consider you part of our family!

    • Anonymous Undisclosed at Undisclosed
      5.0

      Customer Support Review from Anonymous

      We recently started working with Westpark Communications after completing an acquisition of another company and finding they were already using them (we previously relied on an after-hours voicemail which often delayed our response time). We expanded the service to both of our locations and have been more than pleased at how well they handle our calls. The employees are professional and courteous, and any changes we need to make (such as to accommodate holidays, short days, etc.) are easy to communicate and have been handled. Our calls are fielded with the necessary details and dispatched promptly, and it allows us to better respond and address our customers’ needs in after-hours situations. I highly recommend Westpark Communications for your business answering service needs!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Personalizing Your Business

    Our collaborators have grown to rely on our commitment, responsibility, and adaptability through tailor-made resolutions. Our endeavor to cultivate Brand Passion involves cultivating profound insights into processes and products, coupled with fostering strong relationships...

    Location
    Margate, Florida
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed

    Global Response Services

    • Customer Support
    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Coldwater Creek
    • MoMA
    • Lacoste
    • Wolford
    • National Geographic
    • Perry Ellis
    • The MET
    Data sourced from the agency's DesignRush profile

    Global Response Reviews & Testimonials

    • Jennifer Jackson Director of Operations at Lacoste
      5.0

      Customer Support Review from Jennifer Jackson

      We felt reassured following our onsite visit that this is a company that really cares about its employees and its clients. We were impressed by their retention rate—the managers and agents at Global have a long tenure, so they are experienced with the brand and typical customer service policies for each company.

    • Dawn Trenson VP of eCommerce in North America at FILA
      5.0

      Customer Support Review from Dawn Trenson

      We are seeing an increase in existing and repeat customer business. We saw a transformation from people contacting customer service with comments like, 'I wanted to get something else and now I never want to do business with you again' to now, with Global Response, becoming repeat loyal customers.

    • Longlen Phom
      Longlen Phom Review from Google
      1.0

      Longlen Phom's Review Sourced from Google

      Do they hire for Work From Home in India? I recently got a call for the same.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Built To Capture Leads, Book Calls, and Drive Growth

    Were a San Diego-based creative and digital marketing agency helping local and national brands generate more traffic, leads, and conversions. From Google Ads to studio-quality content, everything we do is built to deliver measurable business outcomes not vanity metrics...

    Location
    San Diego, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    7 Projects Listed

    Lead Wolf Services

    • Digital Marketing
    • PPC
    • Video Production
    • Digital Strategy
    • Content Marketing
    • Phone Answering Services
    • Creative Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Mr. Moto Pizza
    • UPNEEQ
    • Barrio Donas
    • PTC Boxing Gym
    • Coast Creative
    • BayCo
    • HiNote
    • My Herbal Pharmacy
    • Revive.MD
    • Sinister Propz
    Data sourced from the agency's DesignRush profile

    Lead Wolf Reviews & Testimonials

    • Adam Jones, Allied RDI
      Adam Jones, Allied RDI CEO at Siren Collaborative
      5.0

      Video Production Review from Adam Jones, Allied RDI

      Couldnt have had a better experience! This wasnt just a video shoot - before we even started rolling there was a comprehensive discussion around the goals for the project and how success was to be measured. Following production, I received guidance on how best to utilize the content for maximum impact. And, of course, the quality of the work spoke for itself. Would enthusiastically recommend Lead Wolf to friends, colleagues, etc.!!!

    • Heather Vecellio
      Heather Vecellio Review from Google
      5.0

      Heather Vecellio's Review Sourced from Google

      The Lead Wolf continues to complete our projects on time, often under budget and with excellent attention to detail. We are so grateful for the fast paced, high-level conscientious work. FIVE STARS!

    • Concepto Pizza Co.
      Concepto Pizza Co. Review from Google
      5.0

      Concepto Pizza Co.'s Review Sourced from Google

      Great experience working with The Lead Wolf, super professional job, “Oz” the owner is an amazing person to work with, he is helping me with the marketing process for my company by doing and implementing strategies that gives my company more exposure over my competitors and attract more new customers, we have been working together for a couple weeks and I already started noticing the results. I highly recommend The Lead Wolf for your business!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • You Create, We Support.

    MixBS helps businesses grow by providing market research, practical strategies, and decision-making support to achieve sustainable success...

    Location
    Miami, Florida
    Number of Employees
    500 - 999
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    4 Projects Listed

    MiXBS, LLC Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Business Consulting
    • BPO
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • CDEK
    • Buch
    • Ramayoga
    • Imark Tech
    • SovPlym
    • KNOVR
    Data sourced from the agency's DesignRush profile

    MiXBS, LLC Reviews & Testimonials

    • Kevin Swindlehurst
      Kevin Swindlehurst Airline Operations Supervisor at Flightworx Aviation
      5.0

      Customer Support Review from Kevin Swindlehurst

      If youre looking for a partner thats flexible, highly skilled in multilingual customer support, and deeply knowledgeable in customer development and market research, MiXBS is the team you need. Their ability to adapt, deliver results, and provide top-tier support makes them stand out in the industry. We couldnt be happier with the partnershiptheyre exactly what we needed, and honestly, theyre awesome.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We talk, We Listen, We Provide Solutions

    Hire Live Support is a full-scale BPO service provider and a digital marketing company with 10+ years clientele and preparedness. We specialize in providing the leading live support services and new-age digital marketing gigs to SMEs, Enterprises, and Startups to delegate, scale, and manage business...

    Location
    Cerritos, California
    Number of Employees
    250 - 499
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    16 Projects Listed

    Hire Live Support Inc Services

    • Call Centers
    • BPO
    • Web Design
    • Web Development
    • SEO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Goggles4u
    • Savers
    • Hyperanimation
    • Eyeglasses.pk
    Data sourced from the agency's DesignRush profile

    Hire Live Support Inc Reviews & Testimonials

    • Alex Stone
      Alex Stone Review from Google
      5.0

      Alex Stone's Review Sourced from Google

      Partnering with Hire Live Support has been one of the best decisions for Our Company. Over the past two years, they have consistently delivered exceptional service and have handled our operations seamlessly, allowing us to focus on growth without any operational worries. We currently have a team of 13 experienced agents working with us through Hire Live Support across multiple departments, including Customer Support Representatives, Go-High Level Tech Experts, and exceptional Customer Experience Agents. The level of professionalism, dedication, and reliability they bring is truly outstanding. They have ensured smooth day-to-day functioning, provided well-trained resources, and managed our processes with complete accountability. Finding an outsourcing agency as reliable as Hire Live Support is rare. They have been the most dependable and trustworthy partner I’ve worked with, and I continue to be impressed by their commitment to excellence. I highly recommend Hire Live Support to anyone looking for a reliable outsourcing partner.

    • Brit Wilbanks
      Brit Wilbanks Review from Google
      1.0

      Brit Wilbanks's Review Sourced from Google

      Please don't apply to companies open jobs posing as a candidate. The job market is hard enough for people out here, without businesses getting flooded with other businesses slide decks trying to make sales connections. Sincerely, The recruiter who had to look at your stupid slide deck.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Quality over Quantity

    A Leading Outsourcing Center in Europe with the Healthy Ambition to Remain at the Top! Our business is on par with the standards established by the industry thanks to the exceptional quality and industry understanding that we provide. You may be certain that we will provide you the highest possible level of...

    Location
    Tirana, Albania
    Number of Employees
    500 - 999
    Average Hourly Rate
    $14/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    3 Projects Listed

    EuroCom CX Services

    • BPO
    • eCommerce
    • Accounting
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Business Consulting
    • Market Research
    • HR Outsourcing
    • Translation Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rocket Sharing
    • Audika Group
    • Digital One
    • Vodafone
    • TIM
    Data sourced from the agency's DesignRush profile

    EuroCom CX Reviews & Testimonials

    • Siar Residence
      Siar Residence Review from Google
      5.0

      Siar Residence's Review Sourced from Google

      We’ve been working with EuroCom CX Services for our real estate campaign, and the results have been outstanding. Their team has been instrumental in helping us connect with potential buyers and renters, streamline our communication processes, and improve overall lead conversion. EuroCom CX has a deep understanding of the real estate industry, and their tailored solutions really made a difference in how we manage inquiries, follow-ups, and customer engagement. Their multilingual support allowed us to reach a wider audience, which was crucial for our international property listings. Whether it’s through live chat, phone support, or email, their team is always responsive and professional, ensuring no lead is missed. The customer experience management they provide is exceptional—they ensure every touchpoint with potential clients is smooth and efficient, from initial inquiries to final negotiations. Their ability to capture valuable insights and feedback from customers helped us fine-tune our strategies and better cater to our clients’ needs. If you're in the real estate sector and looking to improve your client engagement and sales process, I highly recommend EuroCom CX Services. Their expertise, flexibility, and commitment to results make them an invaluable partner.

    • Gaetano Ferrara
      Gaetano Ferrara Review from Google
      5.0

      Gaetano Ferrara's Review Sourced from Google

      I was a EuroCom CX customer for a telecommunications project, and I must say I was extremely satisfied with their work. Their expertise in customer experience management is evident in every aspect of their service. What impressed me most was their ability to provide customized solutions to meet our specific needs. EuroCom CX carefully analyzed our current customer experiences and developed tailored solutions to improve our customers' interactions with our company. Thanks to their knowledge of the telecommunications industry, they provided solutions we hadn't even considered previously. Furthermore, their focus on ensuring a seamless customer experience across every touchpoint was extraordinary. This significantly improved our interactions with our customers and created a foundation for their loyalty and increased satisfaction. Their commitment to innovation was also a significant factor in our collaboration. EuroCom CX has provided us with cutting-edge technology platforms that have allowed us to improve our business efficiency, obtain real-time feedback from our customers, and optimize our operations to achieve our business goals. Finally, their excellent customer service and technical support have been impeccable. Their team has been responsive, professional, and available to answer all our questions and resolve any issues we encountered during our collaboration. In summary, I highly recommend EuroCom CX to any telecommunications company looking to improve customer experience, increase customer loyalty, and achieve business results. Their expertise, customized solutions, focus on customer experience, and commitment to innovation have been key factors in our successful collaboration.

    • Josè Freitas
      Josè Freitas Review from Google
      5.0

      Josè Freitas's Review Sourced from Google

      As a client in the automotive industry, I had the pleasure of partnering with EuroCom CX to enhance our customer experience and ultimately increase and upscale our clientele. Working with EuroCom CX has been a game-changer for our business, and we are grateful for the exceptional support and guidance they have provided us. One of the most significant ways EuroCom CX helped us was by providing customized solutions that catered to our unique needs and requirements. Through a thorough analysis of our existing customer experience, EuroCom CX identified areas of improvement and developed tailored solutions to enhance our customer engagement and satisfaction. These solutions were not generic but tailored to our business, which made a significant difference. EuroCom CX's focus on delivering a seamless customer experience across all touchpoints was another critical factor in our success. From the initial contact to post-sale follow-up, EuroCom CX ensured that each customer interaction was seamless and consistent. This approach fostered customer loyalty and enhanced the chances of repeat business and positive referrals, ultimately leading to increased clientele. We were particularly impressed by EuroCom CX's commitment to technology and innovation. The company's sophisticated platforms integrated seamlessly with our existing systems, providing real-time insights into customer behavior and preferences. This data allowed us to make informed decisions and optimize our operations to drive revenue growth and expand our clientele. Finally, EuroCom CX's excellent customer service and support were outstanding. The team was responsive, knowledgeable, and professional, always going above and beyond to ensure our satisfaction. This level of support helped us to build a strong relationship with EuroCom CX and provided us with the confidence to trust them with our business needs. Overall, partnering with EuroCom CX has been one of the best business decisions we have made. Through their personalized approach, focus on delivering a seamless customer experience, commitment to technology and innovation, and excellent customer service, EuroCom CX helped us increase and upscale our clientele. We highly recommend EuroCom CX to any business seeking to enhance their customer experience and drive growth.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Websites That Work, Designs That Wow

    WebCraftio is a UK-based digital agency specializing in crafting bespoke websites, e-commerce stores, and innovative web solutions. We blend creativity and technology to deliver user-centric designs, seamless Shopify experiences, and cutting-edge digital transformations tailored to empower businesses in the...

    Location
    Derby, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $120/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    WebCraftio Services

    • AI Development
    • UI/UX Design
    • eCommerce Development
    • Web Development
    • SEO
    • Phone Answering Services
    • Software Development
    • Accounting
    • Mobile App Development
    • Web Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Vape Plus
    • Ladaak
    • Transfo line
    • AV Cars
    • Mirpur jewellers
    Data sourced from the agency's DesignRush profile

    WebCraftio Reviews & Testimonials

    • Hassan Safdar
      Hassan Safdar CEO at TruckersCall
      5.0

      SaaS Development Review from Hassan Safdar

      Built our entire product from zero and delivered beyond expectations We hired WebCraftio to build TruckersCall from scratch a full AI-powered Transportation Management System for the US trucking market and they delivered on every front. What they built is not a simple app. This is a complete fleet operations platform including a full TMS with dispatch management, load tracking, and fleet visibility; marketplace integrations with major US load boards so carriers can see and respond to loads in real time; AI automation that handles repetitive operational tasks without manual input; AI agents that work in the background to optimize workflows; and an AI chatbot that guides users through the platform and answers operational questions instantly. Every single one of these features was built from the ground up no templates, no shortcuts. The product is demo-ready and sophisticated enough to present to US investors and enterprise customers. What stood out most was their ability to understand a complex, niche industry like trucking and translate it into a clean, functional product. Most agencies struggle when the domain is technical WebCraftio figured it out. If you're building something serious in logistics, AI, or SaaS and need a team that can handle complexity without hand-holding these are your people.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Agnostic AI Solutions

    Outsourced Customer Response Solutions...

    Location
    Waco, Texas
    Number of Employees
    1000 & Up

    SSG Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Hospitality Industry
    • Consumer Goods Industry
    Data sourced from the agency's DesignRush profile
  • We'll Cover The Phones You Focus On Your Business

    Premier virtual receptionist & call center services in Frisco, TX. Our professional team + AI tech delivers 24/7 call answering, appointment scheduling, and customer support for DFW businesses. Turn chaos into calm quiet offices, happy clients...

    Location
    Frisco, Texas
    Number of Employees
    50 - 99

    Dedicated Office Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Balance Chiropractice
    • Elite Painting
    • Celebration Saunas
    Data sourced from the agency's DesignRush profile

    Dedicated Office Reviews & Testimonials

    • Chris Walden
      Chris Walden Review from Google
      5.0

      Chris Walden's Review Sourced from Google

      Adi, and her team have been nothing short of amazing to work with. We have had the opportunity to do so much business together over the past 2 years that its unreal. The results her team has helped us achieve for our parters has been meaningful to say the least.

    • Willie Grubaugh (G Farms)
      Willie Grubaugh (G Farms) Review from Google
      5.0

      Willie Grubaugh (G Farms)'s Review Sourced from Google

      It has been an incredible experience working with dedicated office to implement our AI program. Top notch communication and implementation throughout the process through to fruition. This group is first rate. Sincerely, G Farms / Willie Grubaugh

    • Ash Glenn
      Ash Glenn Review from Google
      5.0

      Ash Glenn's Review Sourced from Google

      Dedicated Office Solutions has been great to work with. They provided a solution we desperately needed. Their team is always attentive, helpful, easy to reach, and quick to respond. Highly recommend.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Redefining CX Excellence Through People, Technology and Expertise

    VSynergize is a Global Sales and Marketing services provider. The team is fully devoted to the success of its clients and partners, particularly when it comes to Customer Profiling, Content Creation & Syndication, Lead Generation & Nurturing, Demand Generation, Appointment Setting, BANT Leads, Delivering...

    Location
    San Francisco, California
    Number of Employees
    500 - 999
    Portfolios Count
    2 Projects Listed

    Vsynergize Services

    • Phone Answering Services
    • Call Centers
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Marketing Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile
  • Answering Services for Businesses

    Kim’s Answering Service, Inc. is locally owned and operated since 1967. At Kim’s Answering Service, Inc., we offer a personalized and professional telephone answering service to the entire professional industry. Our supervised operators are trained to handle and manage all types of calls and relay them...

    Location
    Fort Worth, Texas
    Number of Employees
    Under 49

    Kim's Answering Service Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Corporate Services Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile

    Kim's Answering Service Reviews & Testimonials

    • Rob W
      Rob W Review from Google
      5.0

      Rob W's Review Sourced from Google

      Wonderful team at Kim’s Answering Service that has professionally and reliably served our agency and customers for years. They are invariably a pleasure to work with!!

    • glicerj
      glicerj Review from Google
      5.0

      glicerj's Review Sourced from Google

      We have used Kim’s Answering Service for over 20 years. Their service has never disappointed us. They stuck with us through some tough times. Love them.

    • Trish Callahan
      Trish Callahan Review from Google
      5.0

      Trish Callahan's Review Sourced from Google

      Our company has worked with Kim's Answering Service for 3 years and have only had a few issues in the time and they solved quickly. We have been happy with the service they have provided our company.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Phone Answering Solutions

    Call24 Communications Inc offers 24/7 Answering Service and Call Center Solutions for the greater San Francisco Bay Area...

    Location
    San Francisco, California
    Number of Employees
    Under 49

    Call24 Communications Services

    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Retail Industry
    • Corporate Services Industry
    • Telecommunications Industry
    Data sourced from the agency's DesignRush profile
  • We Are Your Call Handling Heroes!

    A Better Answer - Best since 1971: Best service, best operators and leadership, best at building client relationships...

    Location
    Dallas, Texas
    Number of Employees
    Under 49

    A Better Answer Services

    • Phone Answering Services
    • Call Centers
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Telecommunications Industry
    • Dental Industry
    • Healthcare Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    A Better Answer Reviews & Testimonials

    • Cybelle Long
      Cybelle Long Review from Google
      1.0

      Cybelle Long's Review Sourced from Google

      The lady that called me Leah was rude and hung up on me. Not great service for a life threatening situation!!! Very disappointing!

    • Dr Mark Bishara
      Dr Mark Bishara Review from Google
      5.0

      Dr Mark Bishara's Review Sourced from Google

      When our entire office experienced a phone System nightmare and phone lines went dead, panic started to set in. Enter Irene, our customer service angel! From the first ring, her calm and professional demeanor instantly put us at ease. Irene didn't simply listen to our plight, she took action. With impressive knowledge and clear communication, she guided us through setting up call forwarding. Her step-by-step instructions were so patient and thorough, even the most tech-phobic colleagues felt empowered. Irene’s efficiency and resourcefulness were truly remarkable. She didn't waste a single moment, but still managed to make us feel like her top priority. Her genuine empathy and friendly humor even made a stressful situation strangely enjoyable. Thanks to Irene’s five-star service, we were back up and running with minimal disruption. Her proactive problem-solving and positive attitude saved the day (and probably a few dozen headaches!). If you're looking for a phone attendant who goes above and beyond, look no further than Irene. She's the epitome of customer service excellence, and we're incredibly grateful for her help. Highlights: Calm and professional demeanor under pressure Impressively knowledgeable and clear communication Patient and thorough guidance with call forwarding Efficient and resourceful problem-solving Genuine empathy and friendly humor In short, Irene is a rockstar! If you're lucky enough to encounter her, consider your day (and phone service) instantly improved. Thank you, Irene, for being a true service superhero! Sincerely, A very grateful customer on behalf of the entire office P.S. If you have any employee recognition programs, Irena definitely deserves a nomination!

    • Dirk “Chucky” Crisman
      Dirk “Chucky” Crisman Review from Google
      5.0

      Dirk “Chucky” Crisman's Review Sourced from Google

      Need a call service that is attentive but effective? A Better Answer is your answer. A small business but good owner and staff that can take on just about any job out there that seed a call answered, message transcribed, service forwarded, you name it they can do it.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • A Leader in the Contact Center Sector

    iVox Solutions is a leader in the contact center industry. We offer a full range of customer and technical support services. iVox turns a cost center into a profit center by up selling / cross selling your existing and new clients thereby generating extra revenue while serving your client needs...

    Location
    Port St. Lucie, Florida
    Number of Employees
    Under 49

    iVox Solutions Services

    • Phone Answering Services
    • BPO
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • At&t
    • ADT
    • Vivint
    • Duke Energy
    • Dish Network
    Data sourced from the agency's DesignRush profile

    iVox Solutions Reviews & Testimonials

    • Rose Devar (Rose)
      Rose Devar (Rose) Review from Google
      3.0

      Rose Devar (Rose)'s Review Sourced from Google

      I only worked here for 3-4 months but I was sent a w-2 for like 8000$ I was trying to get this straightened out by emailing your team. Can anyone get back to me on this?

    • Gamer show/ more
      Gamer show/ more Review from Google
      1.0

      Gamer show/ more's Review Sourced from Google

      By far one of the worst companies I worked with. They don’t clarify the exact date you’ll receive payment and if you don’t know something the instructor will try to embarrass you in front of everyone.

    • Albert Einstein
      Albert Einstein Review from Google
      1.0

      Albert Einstein's Review Sourced from Google

      The building is a health hazard. Mold is billowing up from the carpet because of leaking roof, all day long you hear people sneezing from the spores. So what do they do? They blast the A/C to get rid of the smell of mold in the air. ivox won't be there for your long term health conditions, they're not even there when you feel unwell you're expected to make that time up. I recognize 90% of the positive reviews here to be management.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Fish up your customer in the industrial market

    We offer cold calling services in industrial markets (preferably Europe). We are professional sales engineers with experience in different tech fields. Our main markets are metal and woodworking, plastic processing, oil and gas, FMCG production, and agro-. You get a simple or promoted database with...

    Location
    Kyiv, Ukraine
    Number of Employees
    Under 49
    Portfolios Count
    2 Projects Listed

    Industrial Cold Calling Services

    • Business Consulting
    • Market Research
    • Call Centers
    • Phone Answering Services
    • Translation Services
    • Customer Support
    • HR Outsourcing
    • Digital Marketing
    • Email Marketing
    • Direct Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Magbat
    • Priminer
    • Tezmaksan
    Data sourced from the agency's DesignRush profile
  • Designing websites that drive results.

    At our website design agency, we specialize in creating custom websites for businesses in the handyman, power washing, cleaning, painting, and junk removal industries. We also have experience designing e-commerce and affiliate websites, as well as travel affiliate websites and portfolios. Whether you're...

    Location
    Lucknow, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    4 Projects Listed

    Polishsys Technologies Services

    • Web Design
    • WordPress Website Design
    • eCommerce Development
    • Graphic Design
    • Logo Design
    • Social Media Marketing
    • PPC
    • IT Services
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Bubbleit Cleaning Services
    • JackRabbit Junk Removal
    • Sarah Premium Power Washing
    • Ortizandsons
    Data sourced from the agency's DesignRush profile

    Polishsys Technologies Reviews & Testimonials

    • Viresh singh
      Viresh singh Director at Fabjustice
      5.0

      Web Design Review from Viresh singh

      Amazing job amazing job, I honestly don't know if this website could look much better it's way better than the competition for sure! The SEO added it is a great bonus and will help with Google rankings. I'll be using Polishsys again!

    • Viresh singh
      Viresh singh Director at Fabjustice
      5.0

      Web Design Review from Viresh singh

      It was an amazing experience. Professional team. On-time delivery. Recommended.

    • 011Anuj Verma
      011Anuj Verma Review from Google
      5.0

      011Anuj Verma's Review Sourced from Google

      Totally satisfied with the final website. Quick turnaround and I already started getting clients to my website. Really happy and recommend to everyone.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Top BPO Company USA.

    DGC BPO Service is a premier US-based outsourcing company offering expert customer service, call center solutions, virtual assistance, and lead generation. We help businesses optimize operations, improve customer experiences, and drive growth with tailored, efficient solutions...

    Location
    New York City, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    DGC BPO Service Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BrightPath Solutions
    • TechWave Inc
    • EcoSmart Ventures
    • MarketPulse Strategies
    • VisionLink Enterprises
    • FutureEdge Technologies
    Data sourced from the agency's DesignRush profile
  • American quality call center and outsoured services at Philippine rates

    Loop provides a pinnacle of outsourced customer support as a service, encompassing top-tier customer service, potent retention strategies, and robust sales techniques...

    Location
    Makati, Philippines
    Number of Employees
    100 - 249
    Average Hourly Rate
    $8/hr
    Portfolios Count
    3 Projects Listed

    Loop Contact Solutions Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    • BPO
    • Direct Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Agora Business
    • One Blade
    • Medix Select
    • Stock Investor
    Data sourced from the agency's DesignRush profile

    Loop Contact Solutions Reviews & Testimonials

    • Bahia B
      Bahia B Review from Google
      4.0

      Bahia B's Review Sourced from Google

      Mirdif uptown is the best I’ve lived there for 2 years and it was amazing and I have met incredible people

    • B B
      B B Review from Google
      4.0

      B B's Review Sourced from Google

      Mirdif uptown is the best I’ve lived there for 2 years and it was amazing and I have met incredible people

    • CHRISTINE ALCANTARA
      CHRISTINE ALCANTARA Review from Google
      5.0

      CHRISTINE ALCANTARA's Review Sourced from Google

      For me, the first impression would be lasting. And it's crucial how they make me feel, or what I initially feel in order for me to stay with a company. In comparison to the other company, Loop is still in the early stages, yet the upper management was really kind and considerate. And I've had a great time here so far. With the kind of individuals I'll be hanging out with, I'm confident I won't be sorry I chose Loop. :)

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • dispatch call answering service

    CallNova is a premier provider of virtual assistant services, serving diverse industries such as taxi and limo dispatch, medical billing, and call answering services. With a global presence, we are committed to delivering unparalleled support and efficiency across various sectors...

    Location
    London Ontario, Canada
    Number of Employees
    Under 49
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed

    CallNova Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Eco Taxi
    • Guelph Taxi
    • Royal Taxi
    • Equity Alarms
    Data sourced from the agency's DesignRush profile
  • Professional Multilingual Communication And Support At Scale

    Fluency LLC provides a comprehensive suite of human-led call center services designed to bridge communication gaps and enhance customer experience. Based in Columbus, Ohio, we specialize in high-stakes environments where linguistic precision and cultural empathy are essential...

    Location
    Hilliard, Ohio
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    Fluency LLC Services

    • Call Centers
    • BPO
    • Translation Services
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Appex Business Solutions
    • Red And Blue Logistics
    • The Bigword
    Data sourced from the agency's DesignRush profile
  • Professional Answering Services

    We also happen to be a 100% family-owned and operated, Houston born-and-bred company. Apollo Answering Service got its start when Bernice Contello got tired of answering middle-of-the-night emergency phone calls for her husband, Gus, a plumber. She figured just about every business could use someone to answer...

    Location
    Houston, Texas
    Number of Employees
    Under 49

    Apollo Answering Service Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • H&J Electric Company
    • Accommodative Health Care
    • Ranger Termite & Pest Control
    Data sourced from the agency's DesignRush profile
  • The People You Need on Call 24/7

    We’re not just an answering service. We’re the human connection that brings life to your business with a live person on the other end. Get to know your call center and answering service personnel...

    Location
    Duncanville, Texas
    Number of Employees
    Under 49

    Always Answer Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Texas Tech
    • Flushing Christian School
    • DART
    • Viking Security Systems, Inc.
    • Mason Claims
    Data sourced from the agency's DesignRush profile

    Always Answer Reviews & Testimonials

    • Lauren Hicks
      Lauren Hicks Review from Google
      3.0

      Lauren Hicks's Review Sourced from Google

      During my recent call, I experienced a brief wait before being connected with an operator. While the representative was polite and professional, I could sense stress in their tone, particularly as the call took place on a holiday. Out of respect for HIPAA, I will not reference the company directly, but as a 24/7 operation, this raises concerns about staffing and scheduling practices. If the organization’s goal is to consistently provide the highest level of service, ensuring adequate staffing and preventing employee overwork is essential. Prioritizing employee well-being not only benefits staff but also enhances the quality of service delivered to clients.

    • Kim Hutcheson
      Kim Hutcheson Review from Google
      5.0

      Kim Hutcheson's Review Sourced from Google

      “I cannot say enough about this company, the wonderful representatives that take our calls and Nicholas Davis. The care and support we receive on a daily basis is incredibly and vital to our operation. I would also like to thank Kim Lauer for her efficiency in setting us up with more lines. Bravo Always Answer!”

    • Diana Holman
      Diana Holman Review from Google
      5.0

      Diana Holman's Review Sourced from Google

      Amazing company to work with, very commutative with pristine focus on details. The staff is extremely friendly and just a pleasure to do business with. We have been working with them since the middle of 2010 and hope to have many more years together. Thank You Always Answer for "Always" being there for us.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Answering Services for Every Industry

    We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology...

    Location
    Orlando, Florida
    Number of Employees
    Under 49

    A Courteous Communications Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Coca Cola
    • Pepsi
    • Disney Cruise Line
    • Barnie's
    Data sourced from the agency's DesignRush profile
  • Do What You Do Best, Go Hire The Rest

    At Go Hire Virtual, we help busy entrepreneurs and businesses scale without burnout. Our team of highly skilled virtual assistants handle the day-to-day, so you can focus on growth...

    Location
    Sandy, Utah
    Number of Employees
    50 - 99
    Average Hourly Rate
    $12/hr
    Minimal Budget
    $1,000 - $10,000

    Go Hire Virtual Services

    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Dash
    • Surface Solutions
    • Red Rocks Construction
    Data sourced from the agency's DesignRush profile

    Go Hire Virtual Reviews & Testimonials

    • Rafunzel Eleazar
      Rafunzel Eleazar Review from Google
      5.0

      Rafunzel Eleazar's Review Sourced from Google

      Go Hire Virtual has helped me improve my skills as an aspiring Virtual Assistant. They provide excellent training and ensure that I am fully prepared to assist and effectively meet with clients

    • Jewel B
      Jewel B Review from Google
      5.0

      Jewel B's Review Sourced from Google

      Go Hire Virtual provided a great learning experience and support for aspiring virtual assistants. The training and guidance helps aspiring virtual assistant build confidence and develop skills needed to start working with clients. Highly recommended for anyone who wants to start a VA career.

    • Christina P
      Christina P Review from Google
      5.0

      Christina P's Review Sourced from Google

      Being a family owned & operated business for 75+ years, we were looking to try something new. Having a VA work for us was one of those changes we wanted to implement. Go Hire Virtual has been wonderful to work with right from the start and having a VA join our team has been a great success. Our virtual assistant, BEA SON, has been nothing short of phenomenal! She has now been with us for 1 full year and we hope to have her for years to come. BEA SON handles customer inquiries, schedules service appointments, and follows through with all tasks asked of her. I appreciate her positive attitude and her professionalism, which shows every day. Her help has given me the time to focus on other strategic products to help better our business. Thank you very much BEA SON and GHV! We are truly grateful to have you all. It has been a pleasure working together.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Minting Golden Eggs Daily For Our Local Business Digital Marketing Family

    The Gold Goose is a boutique digital marketing agency that provides personalized attention to each and every client. We believe in building long-term relationships with our clients, so we take the time to understand your business goals and work closely with you to achieve them. Our team of skilled marketers...

    Location
    Sacramento, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $80/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    Golden Goose Marketing Services

    • Digital Marketing
    • Social Media Marketing
    • Advertising
    • PPC
    • Reputation Management
    • Branding
    • Phone Answering Services
    • Web Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Innovative Strength & Conditioning
    • Granite Bay Jiu Jitsu
    • Absolute Flex Appeal
    • MW Construction (Fresno)
    • Dependable Crane
    Data sourced from the agency's DesignRush profile

    Golden Goose Marketing Reviews & Testimonials

    • Ryan Rich
      Ryan Rich Review from Google
      5.0

      Ryan Rich's Review Sourced from Google

      When I found Anthony and Golden Goose Marketing, our gym was stuck at 80 members in a small strip mall unit. We had the passion, but growth had stalled—and I needed a real plan to break through. Anthony delivered exactly that. No fluff. No jargon. Just a clear, ROI-focused strategy that actually worked. Since partnering with Golden Goose, we’ve: - Reactivated old leads and saw results immediately - Grown to 330+ active members - Ranked #1 for BJJ in the Roseville/Granite Bay area - Jumped from 500 to 15,000+ monthly website visitors - Expanded our reach from 1–2 miles to 10+ miles - Generated over 1,500 leads from paid ads - Moved into a brand-new luxury facility - And I was finally able to buy a home thanks to the business growth This wasn’t just marketing—it was a full transformation of my business. If you’re running a gym or any kind of membership-based local business, talk to Anthony. His team at Golden Goose Marketing is the real deal.

    • Clear Drop Car Wash
      Clear Drop Car Wash Review from Google
      5.0

      Clear Drop Car Wash's Review Sourced from Google

      Incredible Partner for Long-Term Marketing Success We've been working with Anthony and the team at Golden Goose Marketing for several years now, and I can't say enough about how professional, responsive, and knowledgeable they are. As a car wash manager, I needed help developing a web presence that truly reflected the quality of service we offer—and Anthony delivered. They not only helped us design and maintain a clean, effective website that converts, but they also ran a very modest SEO campaign for us over 3 years ago. Honestly, we didn't expect long-term results from such a small investment—but here we are, years later, and we’re still ranking at the top of local maps searches in our area! Their team doesn’t just check boxes—they think long-term, make smart recommendations, and always keep our goals in mind. If you’re a local business looking for a marketing partner who knows their stuff and delivers lasting value, I highly recommend Golden Goose Marketing.

    • Christopher Chiavola
      Christopher Chiavola Review from Google
      5.0

      Christopher Chiavola's Review Sourced from Google

      Anthony and his team at Golden Goose Marketing have been phenomenal to work with! They took our Crane Training program to the next level with a complete website overhaul—modernizing, optimizing, and ensuring it effectively reaches our target audience. Over the last several months, they have helped us clean up and rebuild our site from the ground up, making it more user-friendly and visually appealing. But the real magic happened when they executed their SEO strategy—the results have been nothing short of incredible! We've seen a massive increase in calls and web form submissions from potential clients across the entire state. The visibility and reach of our business have expanded tremendously, all thanks to their expertise. Anthony is an absolute pleasure to work with—he’s knowledgeable, responsive, and truly an expert in all things digital marketing. If you're looking for a team that delivers real, measurable results, I highly recommend Golden Goose Marketing!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Optimize The Experience.

    CPC helps businesses manage every aspect of the customer experience. CPC provides a full suite of outsourced customer contact services, including: text/SMS messaging service (both automated and live, “peer-to-peer” text messaging), social media coverage for businesses, staffed live chat, AI/chat bots...

    Location
    Manhattan Beach, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $1,000 - $10,000

    CPC Services

    • Customer Support
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Omnicom
    • Toyota
    • Strayer University
    Data sourced from the agency's DesignRush profile
  • Cell Center Services You Can Count On

    Signius Communications has 12 locations across the United States, providing expert call center solutions...

    Location
    New York City, New York
    Number of Employees
    Under 49

    Signius Communications Services

    • Call Centers
    • Phone Answering Services
    • Digital Marketing
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • Retail Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Telephone Answering & Virtual Assistant Services

    Answer Aide is a company that offers telephone answering services, virtual assistants and call center solutions...

    Location
    St. Augustine, Florida
    Number of Employees
    Under 49

    Answer Aide Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance Industry
    • eCommerce
    • Retail Industry
    Data sourced from the agency's DesignRush profile

    Answer Aide Reviews & Testimonials

    • Charito Guinto
      Charito Guinto Review from Google
      5.0

      Charito Guinto's Review Sourced from Google

      David was a breeze to work with. Impeccable communication and has delivered what was promised. We're looking forward to work on more deals with him.

    • Spokanes Finest Lawns
      Spokanes Finest Lawns Review from Google
      5.0

      Spokanes Finest Lawns's Review Sourced from Google

      They do a really good job answering phone calls for my lawn care company. Lots of clients have mentioned how friendly and helpful they are. Highly recommend if you’re looking for an answering service. They work with service auto pilot also.

    • Robert Pickett
      Robert Pickett Review from Google
      5.0

      Robert Pickett's Review Sourced from Google

      Answer Aide has been a very professional alternative to taking our calls and leads when we are tied up in the office. We highly recommend them!

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Your Preferred Outsourcing Vendor.

    DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 2,800 at our facilities in the United States, Mexico and India...

    Location
    El Paso, Texas
    Number of Employees
    Under 49

    Datamark Services

    • BPO
    • Phone Answering Services
    • Call Centers
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Software & IT Services Industry
    • Finance Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile

    Datamark Reviews & Testimonials

    • Yolanda Aldama
      Yolanda Aldama Review from Google
      5.0

      Yolanda Aldama's Review Sourced from Google

      Great company to work for. I have been here for a year already. It's a new project, so of course we are all learning as we go, but there is alot of support and they are always trying to better everything.

    • Justin Smith
      Justin Smith Review from Google
      5.0

      Justin Smith's Review Sourced from Google

      Awesome company to work for! Challenging and rewarding work. Great compensation for the El Paso area! Look forward to continued work here.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We create a positive customer experience.

    Relying on the experience of our multilingual consultants supported by voicebots and chatbots, your company will receive the highest level of omnichannel customer service...

    Location
    Warsaw, Poland
    Number of Employees
    1000 & Up
    Minimal Budget
    $1,000 - $10,000

    Voice Contact Center Services

    • Call Centers
    • Phone Answering Services
    • Customer Support
    • AI Development
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Rossmann
    • CircleK
    • L'Oreal
    • Generali
    • Volvo
    • Allegro
    • Affidea
    • PZU
    Data sourced from the agency's DesignRush profile
  • Diversified Holding Company

    We are a South Africa-based operations and support systems agency helping startups and growing companies scale customer support, AI operations, and backend workflows. We specialize in building efficient human-in-the-loop systems, support triage processes, and operational structures that reduce workload on...

    Location
    Cape Town, South Africa
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    Econx Group Services

    • Business Consulting
    • BPO
    • Phone Answering Services
    • Customer Support
    • HR Outsourcing
    • Call Centers
    • Market Research
    • Transcription Services
    • Accounting
    • Big Data Analytics
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Hardware & Networking Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Hire Your Wiz For Biz

    Staffwiz helps startups and growing businesses hire top-tier global remote talent with up to 70% payroll savings. Choose from fully managed or direct hire models, and start building your remote team in weeks, not months...

    Location
    New York City, New York
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr

    StaffWiz Services

    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Wells Fargo
    • Concentrix
    • Accenture
    • Cognizant
    Data sourced from the agency's DesignRush profile
  • Innovation is the key to sustainability!

    LMS is unique in her way of operating. We implement High Performance Work Systems, driven by innovative thinking. This allows us to prioritize the Quality and Quantity of our services. Our skilled workforce is eager to get the job done!...

    Location
    Paramaribo, Suriname
    Number of Employees
    100 - 249
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000

    Logical Moderator Solutions Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    • HR Outsourcing
    • Public Relations
    • Business Consulting
    • Managed Services
    • Big Data Analytics
    • Digital Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Work With Us
    • The Courier Consultancy and Services
    • Voxnode
    • Harlem Next
    • Mcxcess
    • Mellow Media
    • Gouden Gids
    Data sourced from the agency's DesignRush profile
  • Outsource Smarter Grow Faster

    USA Outsource Today is an American-led business process outsourcing (BPO) company that helps organizations scale operations through skilled talent and AI-driven solutions. The company provides cost-effective outsourcing services across customer support, sales development, back-office operations, and digital...

    Location
    Cebu City, Philippines
    Number of Employees
    50 - 99
    Average Hourly Rate
    $7/hr

    USA Outsource Today Services

    • BPO
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Market Research
    • Direct Marketing
    • Translation Services
    • Transcription Services
    • Business Consulting
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AUS EMR CONV
    • Target Public
    • DME
    Data sourced from the agency's DesignRush profile
  • Taking ownership of every call and providing a quality experience the first time, every time.

    As a CCaaS our range of call center services includes customer care, telesurveys, customer contact, marketing services, web chats, email responses, technical support and work desk, customer insights, and data analysis. As a business process outsourcing provider in Trinidad and Tobago, we are committed to...

    Location
    Chaguanas, Trinidad and Tobago
    Number of Employees
    100 - 249
    Average Hourly Rate
    $9/hr

    Call Serv Limited Services

    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Brandstar
    • Telecommunications Services of Trinidad and Tobago
    • JMMB Bank
    • Unicomer Courts
    • Liberty Global
    • Flow
    • Total Benefits Specialists Limited Network
    • Rhand Credit Union
    • Massy Machinery
    • G4S Security
    Data sourced from the agency's DesignRush profile
  • We Focus On Customer Service So You Can Focus On Your Business.

    Five Star Solutions is a premier, mid-sized contact center outsourcer dedicated to delivering world-class customer care. By blending boutique-level agility with enterprise-grade capabilities, the company serves as a seamless extension of its clients' brands...

    Location
    Sioux Falls, South Dakota
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $50,000 & Up

    Five Star Solutions Services

    • Business Consulting
    • Call Centers
    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Email and Chat
    • Customer Service Outsourcing
    • Inbound and Outbound Voice Outsourcing
    Data sourced from the agency's DesignRush profile
  • For Every Voice, We Deliver a Solution

    We help businesses connect with their customers through fast, friendly and reliable communication...

    Location
    Denver, Colorado
    Number of Employees
    250 - 499
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    Vozaa Solutions Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Milestone Constraction
    • Liku Transportation
    • Naseba Animal Nutrition
    Data sourced from the agency's DesignRush profile
  • Best Option For Nearshore Call Center Services

    We provide fully turnkey solutions handling legal setup, HR, payroll, accounting, compliance, facilities, and day-to-day supervision so our clients can focus exclusively on sales, growth, and performance. Write everything around this idea , this is the core service we offer...

    Location
    Chula Vista, California
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr

    PromoCall Services

    • BPO
    • Call Centers
    • HR Outsourcing
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Contempo Counseling
    • Lenditup
    • Protect Environmental
    Data sourced from the agency's DesignRush profile
  • Smart, Scalable Virtual Assistants For Property Management & Customer Support

    Switch360 is your dedicated partner in unleashing the full potential of your enterprise. Specializing in exceptional outsourcing solutions, we redefine the customer support landscape to propel your business toward unprecedented success. With a focus on digital dominance, we bring our expertise in short-term...

    Location
    Los Angeles, California
    Number of Employees
    Under 49

    Switch360 Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Transcription Services
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • WAATR
    • Airbnb Luxurios Homes
    • Stay Local
    • Nova Sports
    • Harold Home
    • James Development
    • Compixa
    Data sourced from the agency's DesignRush profile
  • Execution of campaigns and strategies

    At Linked2U call center, we are more than just a business process outsourcing (BPO) and call center company; we are your dedicated partners in success. Our core belief centers around the transformative power of collaboration. We understand that in today's fast-paced and interconnected business world...

    Location
    Barranquilla, Colombia
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Linked2u Services

    • BPO
    • Call Centers
    • Customer Support
    • Business Consulting
    • Accounting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • GoodPop
    • Ifood
    • Serfinanza Bank
    Data sourced from the agency's DesignRush profile
  • Flexible. Scalable. Exceptional

    ContactWorks is high value / high touch contact center outsourcing business that has a 20+ year history of providing great customer support. We deliver value in a wide range of services including customer service, technical support and client acquisition...

    Location
    Austin, Texas
    Number of Employees
    50 - 99
    Average Hourly Rate
    $28/hr
    Minimal Budget
    $1,000 - $10,000

    ContactWorks Services

    • Customer Support
    • Managed Services
    • IT Services
    • BPO
    • Call Centers
    • Phone Answering Services
    • Transcription Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Internet provider
    • Healthcare
    • Transportation
    Data sourced from the agency's DesignRush profile

    ContactWorks Reviews & Testimonials

    • Jeff B
      Jeff B Review from Google
      5.0

      Jeff B's Review Sourced from Google

      The new "Tech Team One" IT services they are offering are awesome. I haven't seen a better priced Remote Virus Removal/Pc Tune-Up/ or Software help service that a better value than the one they offer.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Boost Sales Growth.

    We are company specializing in outbound sales, aiming to help you increase your number of clients or customers. Our business models goal is to schedule meetings with potential clienst for you...

    Location
    Belgrade, Serbia
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Triballi Services

    • Email Marketing
    • Direct Marketing
    • Business Consulting
    • Market Research
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • CRO
    • Event Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • The Coca-Cola Company
    • Johnson & Johnson
    • HSBC
    • Walmart
    • Mercedes-Benz
    Data sourced from the agency's DesignRush profile
  • If you don't make money, we won't!

    At Core Conversion, we prioritize bottom-line results over rankings, drawing on over 13 years of expertise to provide transparent and affordable agency-quality SEO solutions for local and international businesses. Our focus is on delivering tangible results that drive business growth and success...

    Location
    Biñan, Philippines
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Core Conversion Services

    • Web Development
    • SEO
    • CRO
    • PPC
    • Social Media Marketing
    • Email Marketing
    • Content Marketing
    • eCommerce
    • Phone Answering Services
    • Customer Support
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Fueltok
    • Storobin Law
    • Inspire Visual
    • Co-Shipper
    • T-shirt Professional
    • HQ Essays
    • Settlement for Cash
    Data sourced from the agency's DesignRush profile
  • To Be Clear And To Be Heard

    Deux-Points is a Moroccan communication and event agency specializing in event organization, written translation, and linguistic interpretation. The agency organizes conferences, corporate seminars, colloquiums, work meetings, and cultural or tourist events while helping clients communicate effectively across...

    Location
    Fes, Morocco
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    Under $1,000

    Deux-Points Culture Services

    • Translation Services
    • Transcription Services
    • Creative Services
    • Web Development
    • SEO
    • Event Marketing
    • Direct Marketing
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Ministry of Tourism (Morocco)
    • IOM / UN Migration
    • African Ministerial Meeting
    • Mohammed VI Foundation
    • Crans Montana Forum
    • Google
    • Facebook
    • UN
    Data sourced from the agency's DesignRush profile
  • High Quality and Reliable Answering Services

    At Professional Communications Messaging Service, Inc. (PCMSI), we pride ourselves on being the knowledgeable, courteous voice that reliably answers your phone and so much more. With over 55 years of experience, we have established ourselves as a leading provider of high-quality, custom professional answering...

    Location
    Erie, Pennsylvania
    Number of Employees
    Under 49

    PCMSI Services

    • Phone Answering Services
    • BPO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Real Estate Industry
    • Corporate Services Services
    • Health Care Industry
    Data sourced from the agency's DesignRush profile

Phone Answering Services FAQs

What are phone answering services?

Phone answering services are third-party companies that handle incoming calls for businesses. Instead of letting calls go to voicemail or pulling staff away from their work, these services provide trained professionals who answer on behalf of the business, take messages, transfer calls, or provide basic information. 

How do professional answering services help businesses improve customer communication?

Professional answering services improve customer communication by making sure every call is answered quickly and professionally. This reduces wait times, prevents missed opportunities, and ensures customers always reach a real person instead of voicemail. For many businesses, this consistency builds trust and improves overall customer satisfaction.

Which types of businesses benefit most from using phone answering services?

Businesses that benefit the most from using phone answering services include: 

  • Small businesses and startups gain professional call handling without hiring full-time staff 
  • Medical, legal, and service providers ensure clients always reach someone for urgent or time-sensitive needs 
  • E-commerce and customer support teams manage high call volumes and improve response times 

What are the top-rated phone answering service providers on DesignRush in 2025?

The top-rated phone answering service providers on DesignRush in 2025 are: 

  1. AnswerConnect  
  2. Hugo 
  3. Moneypenny USA 
  4. Endicott  
  5. Face For Business  
  6. Nexa  
  7. Answering Service Care, LLC 
  8. AnswerFirst Communications 
  9. Smith.ai  
  10. Westpark Communications  

What core and specialized services do phone answering companies provide?

Core services phone answering companies provide include: 

  • Live call answering 
  • Message taking and forwarding 
  • Call transfers and routing 
  • Appointment scheduling 
  • Basic customer support and FAQs 

Specialized services: 

  • Order processing and payment handling 
  • Bilingual or multilingual support 
  • After-hours and 24/7 coverage 
  • Industry-specific scripts (e.g., medical intake, legal intake) 
  • CRM and software integrations for seamless data management 

How much do phone answering services cost in 2025?

In 2025, phone answering services typically cost between $0.80 and $1.17 per minute, which equals about $20 to $45 per hour. Pricing depends on how calls are billed; some providers charge by the minute, some charge a flat fee per call, and others use a monthly subscription that includes a set number of minutes with extra charges for overages. 

The final price also varies by factors like call volume, call duration, transfers, and how providers handle wrong numbers or spam calls. 

How quickly can a business see improvements after adopting phone answering services?

Most businesses see improvements almost immediately after adopting a phone answering service. Calls stop going to voicemail, customers reach a live person faster, and staff get clear, timely messages. This shift alone can raise customer satisfaction from day one. 

Over a few weeks, the benefits compound: fewer missed leads, smoother appointment scheduling, and better responsiveness to urgent issues. For companies with high call volumes, the difference in efficiency and professionalism is often visible within the first month. 

What should you look for when choosing a phone answering service provider?

When choosing a phone answering service provider, look for: 

  • 24/7 availability and quick response times 
  • Professional, well-trained agents who represent your brand 
  • Transparent pricing and clear call reporting 
  • Flexible plans that match your call volume and budget 
  • Extra features like bilingual support, CRM integration, or industry-specific scripts 
  • Strong reviews and proven track record with businesses like yours 

What red flags suggest a phone answering service may not be reliable?

Red flags that suggest a phone answering service may not be reliable are: 

  • Long hold times or frequent missed calls during testing 
  • Vague or hidden pricing without clear breakdowns 
  • Poor communication or unprofessional behavior from agents 
  • Lack of transparency in call reports or performance data 
  • No references, reviews, or proven track record 
  • Limited availability, such as no after-hours or weekend coverage

What key questions should you ask before hiring a phone answering company?

Key questions you should ask before hiring a phone answering company include: 

  • What pricing model do you use (per minute, per call, or monthly)? 
  • How do you handle after-hours, weekends, and holidays? 
  • Can your agents follow customized scripts for my industry? 
  • Do you offer bilingual or multilingual support? 
  • Which CRMs or tools can you integrate with? 
  • How do you report on call activity and service performance? 

How do professional answering services differ from in-house receptionists or call software?

An in-house receptionist works only during business hours and requires a salary, benefits, and training. Software solutions, while cheaper, usually rely on automated menus or voicemail, which can frustrate customers looking for a real person. 

Answering services combine the best of both: live human support without the overhead of full-time staff. They provide 24/7 coverage, industry-specific scripts, and multilingual options, which most small teams can’t manage alone. Unlike software, they add empathy and judgment to calls, and unlike a single receptionist, they scale with call volume.

Which tools, CRM integrations, and multilingual features do top phone answering services use?

Top phone answering services use: 

  • Tools: IVR systems, call recording, analytics dashboards, VoIP/softphones, helpdesk ticketing 
  • CRMs: Salesforce, HubSpot, Zoho, Microsoft Dynamics 
  • Multilingual: Bilingual agents, multilingual call scripts, real-time language support 

 

 

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared his perspective on what qualifications to look for when hiring a customer support partner. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups. 

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