Explore top phone answering services that provide professional, 24/7 call handling, appointment scheduling, and customer support to help businesses enhance responsiveness and improve client satisfaction. Check out leading US-based phone answering services that specialize in delivering reliable, personalized support tailored to domestic markets.

Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.

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  • Global Support Redefined!

    IdeasUnlimited is a BPO with fifteen (15) years of experience in providing various BPO services...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Show more
    Location
    Sugar Land, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    IdeasUnlimited Services

    • Call Centers
    • Phone Answering Services
    • IT Services
    • BPO
    • Customer Support
    • Transcription Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BabeBox
    • PatPat
    • Sapphire
    • Messenio
    • Stevens Realty
    • Justin TV (now known as Twitch TV)
    Data sourced from the agency's DesignRush profile

    IdeasUnlimited Reviews & Testimonials

    • Kimberly Weber President and Founder at Iowa Home Care
      5.0★

      BPO Review from Kimberly Weber

      We brought on IdeasUnlimited to help with our back office work so our nurses and staff could stay focused on clients. They handle scheduling, reports, emails, and client inquiries, and they picked up new tasks fast with very little training. The time we save is huge, and it makes our daily operations smoother. What I like most is they really try to fit into how we work, so it feels like they are part of our own team. The onboarding took a little time, but once we got set, everything has been running well.

    • Miriam Woodward
      Miriam Woodward Founder President and CEO at De Dios Consulting
      5.0★

      BPO Review from Miriam Woodward

      IdeasUnlimited has been a dependable partner for us at De Dios Consulting. They handle our scheduling, emails, research, and reports, which freed up time for us to focus on clients. What I value most is how quickly they adapt and how much they feel like part of our team. The only challenge was getting them up to speed on a few tools, but once they learned, everything has been smooth.

    • Jeffrey Bill
      Jeffrey Bill Founder & CEO at Sunrise Treatment Center
      5.0★

      Medical Review from Jeffrey Bill

      Working with IdeasUnlimited has been a real help for us at Sunrise Treatment Center. We brought them in to handle our medical billing so our staff could focus more on patients. They learned our system fast and cut down on errors which meant we got paid quicker and had better cash flow. Communication has always been easy and they adjust when we need something changed. What stood out most is how detailed and reliable they are. Nothing is ever perfect but they came pretty close.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Offshore Data Entry Service: Precision, Speed and Security

    Top Offshore BPO company...

    Top Services:

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    100 - 249
    Average Hourly Rate
    $5/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    4 Projects Listed

    Offshore India Data Entry Services

    • BPO
    • Accounting
    • Customer Support
    • Market Research
    • Web Design
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • allianze bpo
    • nexgen
    • india data entry
    Data sourced from the agency's DesignRush profile

    Offshore India Data Entry Reviews & Testimonials

    • Lisa Rozario
      Lisa Rozario Marketing Manager at D.E Exports LLC
      5.0★

      Document Digitization Review from Lisa Rozario

      We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • 24/7 Answering Service Solutions

    Specialized, affordable 24/7 phone answering services using a combination of friendly, articulate agents, exceptional training and premium technology to work for your business...

    Top Services:

    • Phone Answering Services
    Location
    Bloomington, Minnesota
    Number of Employees
    Under 49

    Elation Services

    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Medical Industry
    • Real Estate Industry
    • Legal Industry
    Data sourced from the agency's DesignRush profile

    Elation Reviews & Testimonials

    • NewPatient Registration
      NewPatient Registration Review from Google
      5.0★

      NewPatient Registration's Review Sourced from Google

      We have used Elations Answering Service for our Family Practice after hours service for many years. We have been very happy with their service. They are always courteous with our patients, and thorough is determining their needs. They are also very flexible with changes in our schedule and assisting with any questions we have.

    • FNA OPE1
      FNA OPE1 Review from Google
      5.0★

      FNA OPE1's Review Sourced from Google

      Our company has utilized Elation Answering Service for several years now. Our process is complicated and our script has been challenging over the years to include international support. Through it all the managers have worked tirelessly to ensure that they handle everything as requested. Even the representatives are amazing at adjusting the script while speaking with them to make sure they get the correct individual to take a call. This has been the best decision for our company in providing 24 hour support to our customers.

    • Mackenzie Muldowney
      Mackenzie Muldowney Review from Google
      5.0★

      Mackenzie Muldowney's Review Sourced from Google

      Our outpatient behavioral health practice has utilized Elation Answering Service for close to 4 years. Throughout that time, Elation has handled our needs efficiently and effectively, even in the face of a worldwide pandemic. Our account manager, Jenny Clark, has been hands on all the way, and always prompt to answer our questions/make edits to our call schedules and rosters on the fly. Our clinicians, staff, and patients have all benefited from the support of this service.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • BPO Company India | Call Center Outsourcing | Ascent BPO

    We are offering Data Entry Projects, Data Entry Services,BPO Services, Call Center and data Entry Process Outsourcing Services to our valued clients, Noida, India...

    Top Services:

    • BPO
    • Call Centers
    • Business Consulting
    • HR Outsourcing
    • Customer Support
    • Show more
    Location
    Noida, India
    Number of Employees
    100 - 249
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    3 Projects Listed

    Ascent BPO Services Services

    • BPO
    • Call Centers
    • Business Consulting
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • SEO
    • Cloud Consulting
    • Web Development
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Guwahati University
    • Silver Pumps & Motors
    • Pradhan Mantri Kaushal Vikas Yojana
    • IndiaMART
    • HDFC Bank
    Data sourced from the agency's DesignRush profile

    Ascent BPO Services Reviews & Testimonials

    • Tarun Badhautiya
      Tarun Badhautiya Review from Google
      5.0★

      Tarun Badhautiya's Review Sourced from Google

      I was looking for a reliable BPO Projects provider to support my business operations, and my experience with Ascent BPO has been positive. The team explained the project requirements clearly and provided good support throughout the process. Communication has been smooth, and the overall workflow has been easy to manage. I appreciate their professional approach and timely coordination. The project has been helpful for my business, and I am happy with the progress so far. I would recommend Ascent BPO to businesses looking for BPO project opportunities and professional support.

    • Anita Balodi
      Anita Balodi Review from Google
      5.0★

      Anita Balodi's Review Sourced from Google

      Ascent BPO stands out as a dependable BPO Projects Provider. Their staff is knowledgeable and helped us understand the onboarding process step by step. The overall experience was smooth and well organized.

    • Shivani bhardwaj
      Shivani bhardwaj Review from Google
      5.0★

      Shivani bhardwaj's Review Sourced from Google

      Ascent BPO Services has been a trustworthy partner for our business requirements. Their professionalism, timely support, and commitment to quality make them stand out. The team is knowledgeable and always ready to assist. Highly satisfied with their services.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Effortlessly Accurate, Every Time

    Instant Solution is a top BPO company in Bangladesh, offering world-class call center, data management, and business support services globally. With expertise in data processing, customer support, healthcare BPO, and e-commerce, we ensure secure, accurate, and efficient solutions. Operating in Bangladesh and...

    Top Services:

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Dhaka, Bangladesh
    Number of Employees
    Under 49
    Average Hourly Rate
    $8/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    Instant Solution Services

    • BPO
    • Business Consulting
    • Call Centers
    • Phone Answering Services
    • Customer Support
    • Transcription Services
    • Translation Services
    • Market Research
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Dental Industry
    • Corporate Services Industry
    Data sourced from the agency's DesignRush profile
  • Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-

    Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model...

    Top Services:

    • Call Centers
    • Accounting
    • Logistics
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Lewisville, Texas
    Number of Employees
    1000 & Up
    Portfolios Count
    4 Projects Listed

    Invensis Services

    • Call Centers
    • Accounting
    • Logistics
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Philips
    • Trend West
    • GRM
    Data sourced from the agency's DesignRush profile

    Invensis Reviews & Testimonials

    • Sundar Kasyap
      Sundar Kasyap Review from Google
      5.0★

      Sundar Kasyap's Review Sourced from Google

      Our small clinic in Texas was struggling with billing and insurance claims. Invensis’ Revenue Cycle Management services turned that around quickly. Claims are processed faster, and denials have decreased. They're professional, easy to work with, and understand the U.S. healthcare system inside out.

    • Prem Kumar
      Prem Kumar Review from Google
      5.0★

      Prem Kumar's Review Sourced from Google

      We partnered with Invensis Inc for eCommerce support, and it's been a game-changer. Our order processing, returns, and customer service have become faster and more accurate. The team is responsive, US-business savvy, and really understands online retail. Highly recommend for any U.S.-based business looking to streamline operations.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • We Take Care of Your Customers.

    As a prominent BPO company, PrideBPO specializes in offering an extensive array of back-office services to a diverse and expanding client base...

    Top Services:

    • BPO
    • Phone Answering Services
    Location
    New York City, New York
    Number of Employees
    Under 49

    PrideBPO Services

    • BPO
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Insurance Industry
    • Finance Industry
    • Transportation & Logistics Industry
    Data sourced from the agency's DesignRush profile
  • People Answering People.

    At Message Center, Inc., we tailor service and agent training to meet your unique requirements, offering competitive rates and ensuring our staff handles your customers with professionalism and reliability. With our receptionists on hand, you'll never miss a chance to engage with potential customers, whether...

    Top Services:

    • Call Centers
    • Phone Answering Services
    Location
    Millville, New Jersey
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000

    A Message Center, Inc Services

    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Healthcare Industry
    • Retail Industry
    • Real Estate Industry
    • Government Industry
    Data sourced from the agency's DesignRush profile
  • AI workers, managed like staff

    The AR Dept is a managed AI staffing function. We build, deploy and manage Agent Resources, AI workers managed like staff, for owner-managed, admin-heavy businesses. We handle scoping, build, integration and ongoing management, so a business can take on more work without adding headcount...

    Top Services:

    • AI Development
    • Staff Augmentation
    • BPO
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Manchester, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $10,000 - $25,000
    Portfolios Count
    1 Project Listed

    The AR Dept. Services

    • AI Development
    • Staff Augmentation
    • BPO
    • Customer Support
    • Phone Answering Services
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Adam Recruitment
    • Burton Beavan
    • Black Swan Law
    • Commited
    Data sourced from the agency's DesignRush profile
  • Call Center & Lead Generation Excellence

    Select Answering Service gives you peace of mind with inbound call center solutions for live 24-hour emergency and after-hours virtual receptionist support. Free trials. No Obligation Quotes. Big Savings...

    Top Services:

    • Call Centers
    • Digital Marketing
    • Phone Answering Services
    Location
    New York City, New York
    Number of Employees
    Under 49

    Select Answering Service Services

    • Call Centers
    • Digital Marketing
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Legal Industry
    • Healthcare Industry
    • Finance Industry
    Data sourced from the agency's DesignRush profile
  • Innovation is the key to sustainability!

    LMS is unique in her way of operating. We implement High Performance Work Systems, driven by innovative thinking. This allows us to prioritize the Quality and Quantity of our services. Our skilled workforce is eager to get the job done!...

    Top Services:

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Paramaribo, Suriname
    Number of Employees
    100 - 249
    Average Hourly Rate
    $12/hr
    Minimal Budget
    Under $1,000

    Logical Moderator Solutions Services

    • Call Centers
    • Phone Answering Services
    • BPO
    • Customer Support
    • HR Outsourcing
    • Public Relations
    • Business Consulting
    • Managed Services
    • Big Data Analytics
    • Digital Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Work With Us
    • The Courier Consultancy and Services
    • Voxnode
    • Harlem Next
    • Mcxcess
    • Mellow Media
    • Gouden Gids
    Data sourced from the agency's DesignRush profile
  • Centre Canadien de Services d'Agents Virtuels - CCSAV

    CCSAV est le centre d'externalisation offshore francophone de référence, basé en Tunisie avec une direction canadienne. Nous fournissons des collaborateurs qualifiés (comptables, développeurs, RH, service client) aux entreprises du Québec, de France, Belgique, Suisse et Luxembourg dès 19/h...

    Top Services:

    • BPO
    • Accounting
    • HR Outsourcing
    • Market Research
    • Customer Support
    • Show more
    Location
    Victoriaville, Canada
    Number of Employees
    50 - 99
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000

    CCSAV Services

    • BPO
    • Accounting
    • HR Outsourcing
    • Market Research
    • Customer Support
    • Phone Answering Services
    • Digital Services
    • IT Services
    • Staff Augmentation
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • LLG
    • DIGICUM
    • LGMC
    Data sourced from the agency's DesignRush profile
  • Pipeline built. Meetings booked. Repeat.

    Pixalrity is a B2B client acquisition agency that builds done-for-you outbound systems for companies that need a predictable pipeline. We run LinkedIn outreach, cold email, and cold calling campaigns targeting the right decision-makers at the right time. Our work is hands-on and results-driven. We've...

    Top Services:

    • Digital Services
    • Digital Marketing
    • CRM Consulting
    • Digital Strategy
    • Business Consulting
    • Show more
    Location
    Chicago, Illinois
    Number of Employees
    Under 49
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Pixalrity Services

    • Digital Services
    • Digital Marketing
    • CRM Consulting
    • Digital Strategy
    • Business Consulting
    • Customer Support
    • Phone Answering Services
    • Web Design
    • Media Buying
    • Branding
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Chicago-based AI Governance Company
    • Myemployment
    • Cyvra
    Data sourced from the agency's DesignRush profile
  • Connecting Talent. Elevating Companies.

    UpHiire is a nearshore staffing partner for U.S. small and mid-sized businesses that need reliable remote help without the cost of a local hire. We recruit bilingual professionals across Latin America, test their skills and English, and introduce only candidates ready to work U.S. hours. Clients hire...

    Top Services:

    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • Accounting
    • BPO
    • Show more
    Location
    Mixco, Guatemala
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    UpHiire Services

    • HR Outsourcing
    • Customer Support
    • Business Consulting
    • Accounting
    • BPO
    • Logistics
    • Phone Answering Services
    • Translation Services
    • Market Research
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • NAINOA LLC
    • EXDS UNLIMITED
    • Simple Hire
    Data sourced from the agency's DesignRush profile
  • Global BPO Company

    Flatworld Solutions (FWS) is a global company offering IT, Data Science, Data Mining, business consulting, and outsourcing solutions since 2002...

    Top Services:

    • BPO
    • Call Centers
    • Transcription Services
    • Phone Answering Services
    • Show more
    Location
    Princeton, New Jersey
    Number of Employees
    1000 & Up

    Flatworld Solutions Services

    • BPO
    • Call Centers
    • Transcription Services
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Alcon
    • Rogers
    • Msn
    Data sourced from the agency's DesignRush profile
  • For Every Voice, We Deliver a Solution

    We help businesses connect with their customers through fast, friendly and reliable communication...

    Top Services:

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Denver, Colorado
    Number of Employees
    250 - 499
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000

    Vozaa Solutions Services

    • BPO
    • Call Centers
    • Customer Support
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Milestone Constraction
    • Liku Transportation
    • Naseba Animal Nutrition
    Data sourced from the agency's DesignRush profile
  • When You Succeed, We Succeed

    IT Advisors Online (ITAdOn) is a growing team of technology experts who are passionate about helping companies like yours boost their effectiveness. Join ITAdOn today and grow your business. When you succeed, we succeed!...

    Top Services:

    • IT Services
    • Managed Services
    • HR Outsourcing
    • UI/UX Design
    • IT Compliance Solution
    • Show more
    Location
    Philadelphia, Pennsylvania
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed

    ITAdOn IT Solutions Services

    • IT Services
    • Managed Services
    • HR Outsourcing
    • UI/UX Design
    • IT Compliance Solution
    • Cybersecurity
    • Cloud Consulting
    • Phone Answering Services
    • Staff Augmentation
    • CRM Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • AI Industry
    • HR Industry
    • Hardware & Networking Industry
    Data sourced from the agency's DesignRush profile

    ITAdOn IT Solutions Reviews & Testimonials

    • Riel
      Riel Review from Google
      5.0★

      Riel's Review Sourced from Google

      I've had my ups and downs hiring various IT professionals to assist in our tech operations. A trusted friend recommended this firm, and since then, I haven't looked back. Dealing with ITAdOn has been delightful; they have been our most reliable partner so far, and no provider I've ever hired has come close in terms of responsiveness, accountability, and professionalism.I've achieved great results with them, receiving fantastic IT support and meeting our recruiting needs. Huge thanks to the ITAdOn team for helping us scale our business.

    • Donald Romeo
      Donald Romeo Review from Google
      5.0★

      Donald Romeo's Review Sourced from Google

      I have been very satisfied with the IT Support we have received from ITAdOn. ITAdOn has helped us build a secure IT infrastructure that gives us peace of mind (especially where there are a lot of cybersecurity and ransomware risks nowadays). Every staff member is very competent, responsive, and easy to work with. They treat us like their own and do whatever it takes to properly get the job done. The team members at ITAdOn are truly the professionals you want on your team helping you out when your technology snags an issue. Knowing I can rely on them, they are our go-to IT support company here in Philadelphia! I highly recommend them.

    • Cameron Anchondo
      Cameron Anchondo Review from Google
      5.0★

      Cameron Anchondo's Review Sourced from Google

      ITAdOn has been managing our IT infrastructure for the last few months and we couldn’t be happier. The technical support team is very responsive and extremely knowledgeable. I feel great that our network, server, and our workstations are up to date and running smoothly. They recently upgraded our workstations to Windows 11 which was effortless on our end and everything is working seamlessly. Very happy with their service.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Our VAs Build Automation For You

    GoJarvis matches growing businesses with pre-trained virtual assistants who handle operations, sales support, and inbox management — while building custom automations that make your business run faster...

    Top Services:

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Show more
    Location
    Brea, California
    Number of Employees
    Under 49
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000

    Jarvis Services

    • BPO
    • HR Outsourcing
    • Customer Support
    • Phone Answering Services
    • Business Consulting
    • Social Media Marketing
    • Email Marketing
    • Digital Marketing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • eCommerce Industry
    • Retail Industry
    • Real Estate Industry
    Data sourced from the agency's DesignRush profile
  • Caribbean roots, global reach.

    Founded in 2020, Oversea Staffing Solutions LLC has emerged as a leading call center staffing agency in the Caribbean, bridging the gap between world-class bilingual talent and forward-thinking businesses...

    Top Services:

    • BPO
    • Call Centers
    • Market Research
    • Phone Answering Services
    • HR Outsourcing
    • Show more
    Location
    Lithia Springs, Georgia
    Number of Employees
    50 - 99
    Average Hourly Rate
    $11/hr
    Minimal Budget
    $1,000 - $10,000

    Oversea Staffing Solution Services

    • BPO
    • Call Centers
    • Market Research
    • Phone Answering Services
    • HR Outsourcing
    • Translation Services
    • Transcription Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Upwork
    • Freelancer
    • Livops
    Data sourced from the agency's DesignRush profile
  • Outsource With Confidence

    Platonics provides cost-effective medical staffing solutions with HIPAA-trained remote staff. Build your ideal team and save up to 75% on staffing costs...

    Top Services:

    • Call Centers
    • BPO
    • IT Compliance Solution
    • Transcription Services
    • Phone Answering Services
    • Show more
    Location
    Houston, Texas
    Number of Employees
    Under 49
    Average Hourly Rate
    $5/hr
    Minimal Budget
    Under $1,000

    Platonics LLC Services

    • Call Centers
    • BPO
    • IT Compliance Solution
    • Transcription Services
    • Phone Answering Services
    • Customer Support
    • IT Services
    • HR Outsourcing
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Health Care Industry
    • Software & IT Services Industry
    • HR Industry
    Data sourced from the agency's DesignRush profile

    Platonics LLC Reviews & Testimonials

    • Ariana S
      Ariana S Review from Google
      5.0★

      Ariana S's Review Sourced from Google

      I've had a great experience working with Platonics for staffing support. Their team is super friendly and easy to work with. They took time to understand what I needed before recommending candidates. It all felt smooth and much less stressful than typical hiring. The staff they provided were professional and easy to integrate, and I felt like my opinions were really heard. I'd definitely recommend them for reliable remote staffing support.

    • Ron Shahaf
      Ron Shahaf Review from Google
      5.0★

      Ron Shahaf's Review Sourced from Google

      Aly has been amazing to work with, professional, responsive, and extremely supportive throughout the process. Thank you Platonics for being the bridge between us and the Philippines. Great experience overall.

    • Jessica April Santos
      Jessica April Santos Review from Google
      5.0★

      Jessica April Santos's Review Sourced from Google

      We worked with Platonics Solutions for operational and staffing support, and the experience has been consistently smooth and reliable. Their team helped us with recruitment, HR coordination, payroll, and admin tasks, which significantly reduced our internal workload.What I appreciate most is how they take time to understand the role requirements and company culture before recommending candidates. The profiles they provide are well-screened, which saves time and leads to better hiring decisions. Communication is clear, timelines are respected, and they stay responsive throughout the process.For companies that need dependable remote staff and structured operational support, Platonics Solutions is a practical partner. They make scaling easier without the usual administrative burden, and their professionalism shows in every step of the engagement.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • AI automation for businesses that want results, not roadmaps

    Rift Automation Solutions builds AI-powered automation systems for UK SMEs from missed call text-back and lead follow-up to CV screening, invoice chasing, and appointment booking. We replace manual tasks with intelligent workflows, so businesses save time, capture more leads, and grow without hiring...

    Top Services:

    • AI Development
    • Business Consulting
    • CRM Consulting
    • Customer Support
    • Phone Answering Services
    • Show more
    Location
    Birmingham, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000

    Rift Automation Solutions Services

    • AI Development
    • Business Consulting
    • CRM Consulting
    • Customer Support
    • Phone Answering Services
    • BPO
    • Software Development
    • IT Services
    • Big Data Analytics
    • CRO
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trades Business
    • Dental Practice
    • Recruitment Agency
    Data sourced from the agency's DesignRush profile
  • Multilingual virtual assistants supporting businesses across Europe

    Pavadel provides flexible virtual assistant and business support services for entrepreneurs, startups and growing companies. We help businesses save time by managing administrative tasks, communication, scheduling and back-office operations. Our bilingual team supports clients across multiple European...

    Top Services:

    • Direct Marketing
    • BPO
    • Market Research
    • HR Outsourcing
    • Translation Services
    • Show more
    Location
    Prague, Czech Republic
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Pavadel Services

    • Direct Marketing
    • BPO
    • Market Research
    • HR Outsourcing
    • Translation Services
    • Customer Support
    • Phone Answering Services
    • Accounting
    • Call Centers
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Medical Education & Clinical Research
    • International Events Organisation, France
    • Global Fintech, UK
    Data sourced from the agency's DesignRush profile

    Pavadel Reviews & Testimonials

    • Chris Biggs
      Chris Biggs Review from Google
      5.0★

      Chris Biggs's Review Sourced from Google

      We have worked with Pavadel for several months and are genuinely delighted with their remote administrative support. Our administrative assistant has become a real asset to our team. Although she works remotely, she is reliable, engaged and fully invested in our business and its continued development.We highly recommend Pavadel to any company looking for a professional remote administrative assistant or dependable virtual administration services without the need for on-site support.Chris BiggsFounderRare Atlas

    • Peter Mullen
      Peter Mullen Review from Google
      5.0★

      Peter Mullen's Review Sourced from Google

      We have´d a very positive experience working with Pavadel. From the beginning, communication has been professional and they took the time to understand what we needed. The support has made a real difference to our daytoday operations. The team is easy to work with and we have been very happy with the quality of the service. Wishing Pavadel continued success and growth!

    • Johana Krizova
      Johana Krizova Review from Google
      5.0★

      Johana Krizova's Review Sourced from Google

      I am VERY satisfied with the assistant from Pavadel! She is skilled, reliable and makes my work incredibly easy. Even things that I thought I would have to do myself, because they are more demanding, she handles excellently. I highly recommend her to everyone who is looking for reliable and skilled help.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Stop Chasing Leads. Start Closing Deals.

    Konsyg is a global lead generation and sales outsourcing firm that delivers sales-ready leads, booked meetings, and scalable revenue growth for businesses of all sizes. We eliminate the hassle of cold outreach by providing pre-qualified, high-intent prospects, ensuring your sales team focuses on closing...

    Top Services:

    • Customer Support
    • Digital Strategy
    • Email Marketing
    • Digital Marketing
    • Business Consulting
    • Show more
    Location
    Singapore, Singapore
    Number of Employees
    Under 49
    Average Hourly Rate
    $1000/hr
    Minimal Budget
    $1,000 - $10,000

    Konsyg PTE Ltd Services

    • Customer Support
    • Digital Strategy
    • Email Marketing
    • Digital Marketing
    • Business Consulting
    • Market Research
    • Call Centers
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • PikoHANA
    • FEV3R
    • Gympass
    Data sourced from the agency's DesignRush profile
  • Delegation For Exponential Success

    Virtual Assistant House, Corp. is a modern Business Process Outsourcing (BPO) and Virtual Assistance company delivering flexible staffing and managed outsourcing solutions. We provide dedicated virtual assistants, specialized remote professionals, and operational support teams tailored to the unique...

    Top Services:

    • BPO
    • Social Media Marketing
    • Call Centers
    • Customer Support
    • HR Outsourcing
    • Show more
    Location
    Davao City, Philippines
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000

    Virtual Assistant House, Corp Services

    • BPO
    • Social Media Marketing
    • Call Centers
    • Customer Support
    • HR Outsourcing
    • eCommerce
    • Digital Marketing
    • Software Development
    • IT Services
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • We Propel
    • T Mobile
    • Verizon
    • Omega 3
    • AT&T
    Data sourced from the agency's DesignRush profile
  • Your Trusted Partner in Outsourced Business Solutions

    Nixxie Solutions is a BPO service provider delivering reliable outsourcing support to businesses worldwide. We specialize in customer support, virtual assistance, and back-office operations, helping companies reduce costs while improving efficiency. Our trained team focuses on quality, responsiveness, and...

    Top Services:

    • Digital Strategy
    • eCommerce
    • Social Media Marketing
    • BPO
    • Call Centers
    • Show more
    Location
    London, United Kingdom
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    Under $1,000

    Nixxie Solutions Services

    • Digital Strategy
    • eCommerce
    • Social Media Marketing
    • BPO
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Logistics
    • Accounting
    • Phone Answering Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Davis Hugh
    • Dalton Distributor
    • PAKIT distributor
    Data sourced from the agency's DesignRush profile
  • Conversation Intelligence for Modern Enterprises

    Make every call a useful conversation with Oli AI, an enterprise AI voice agent for inbound and outbound calls. From welcoming callers and booking appointments to qualifying leads and managing customer follow-ups, Oli AI adapts to your workflows across 22+ global languages. It connects with your business...

    Top Services:

    • Call Centers
    • BPO
    • Phone Answering Services
    • Customer Support
    • Show more
    Location
    Chennai, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $1/hr

    Oli AI Services

    • Call Centers
    • BPO
    • Phone Answering Services
    • Customer Support
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • BeesBuzz Media
    • G Square
    • Orange Finance
    Data sourced from the agency's DesignRush profile
  • Build. Deploy. Manage. Scale.

    Ruminative is a BPO and Operations Management company helping businesses build, manage, and scale dedicated teams across customer support, sales, backend operations, field activities, and verification services. With an in-house operational setup and multi-region capabilities, we provide flexible outsourcing...

    Top Services:

    • BPO
    • Logistics
    • Phone Answering Services
    • Customer Support
    • Call Centers
    • Show more
    Location
    Gurgaon, India
    Number of Employees
    50 - 99
    Average Hourly Rate
    $11/hr

    Ruminatie Staffing Solution Pvt. Ltd. Services

    • BPO
    • Logistics
    • Phone Answering Services
    • Customer Support
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • RentOK
    • Spinny
    • Scooton
    • GSIT
    • Freshway
    • BedR
    • MERIDIAN STAYS
    • Tripleplay broadband
    • Exitel broadband
    Data sourced from the agency's DesignRush profile
  • Most Affordable AI Interview Software That Screens Every Applicant. You Interview Only The Best.

    InterviewFlowAI is an AI-powered candidate screening platform that automates early-stage candidate screening through two-way phone, audio, and video interviews at just $0.99/interview. It lets recruiters set up entire screening processes with complete control and provides the best context + AI latency during...

    Top Services:

    • HR Outsourcing
    • Phone Answering Services
    • Transcription Services
    • Customer Support
    • BPO
    • Show more
    Location
    Bengaluru, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $50/hr
    Minimal Budget
    Under $1,000

    InterviewFlowAI Services

    • HR Outsourcing
    • Phone Answering Services
    • Transcription Services
    • Customer Support
    • BPO
    • IT Services
    • AI Development
    • Call Centers
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Luxury Escapes
    • The Vadma
    • Holofy Spaces
    • SADL Consulting
    • Insight Kitchen
    Data sourced from the agency's DesignRush profile
  • We Are The Best Call Center Service For Your Business

    Established in 2019, we began operations with a 30-member team focused on domestic collections and recovery. Through consistent performance, operational discipline, and a client-centric approach, we have scaled to a 470-strong workforce. Today, we deliver comprehensive business process support with...

    Top Services:

    • Call Centers
    • IT Services
    • BPO
    • Phone Answering Services
    • Translation Services
    • Show more
    Location
    Bangalore, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr

    Upmint Finserv Pvt Ltd Services

    • Call Centers
    • IT Services
    • BPO
    • Phone Answering Services
    • Translation Services
    • Customer Support
    • Transcription Services
    • HR Outsourcing
    • Business Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • Small Business Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile

    Upmint Finserv Pvt Ltd Reviews & Testimonials

    • Mahantesh Lutimath
      Mahantesh Lutimath Review from Google
      5.0★

      Mahantesh Lutimath's Review Sourced from Google

      Amazing atmosphere and very friendly people who support you when you are a fresher and guide you through everything.Recommend every college kids to join as a summer internship.

    • Preethi C
      Preethi C Review from Google
      3.0★

      Preethi C's Review Sourced from Google

      its was a very supportive company ..i started my carrier hear......but too much pressure for work ...but a good company

    • syeda jabeen
      syeda jabeen Review from Google
      5.0★

      syeda jabeen's Review Sourced from Google

      Very good company hemanth sir is very kind heart management is very cooperative I will prey to God this company should grow like sky

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
  • Driven by Excellence

    iRapidO Global is a Business Process Management organization delivering scalable back-office and operational support to growing businesses worldwide. We combine domain expertise, structured process frameworks, automation, and AI-enabled tools to help companies improve efficiency, control costs, and focus on...

    Top Services:

    • Accounting
    • BPO
    • Business Consulting
    • Call Centers
    • HR Outsourcing
    • Show more
    Location
    Faridabad, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $50,000 & Up

    iRapidO Global Services

    • Accounting
    • BPO
    • Business Consulting
    • Call Centers
    • HR Outsourcing
    • Customer Support
    • Market Research
    • Phone Answering Services
    • IT Services
    • IT Compliance Solution
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Finance
    • Insurance
    • Health Care
    Data sourced from the agency's DesignRush profile

    iRapidO Global Reviews & Testimonials

    • Nurse Gigs
      Nurse Gigs Review from Google
      5.0★

      Nurse Gigs's Review Sourced from Google

      iRapidO offers top-quality services with impressive speed and professionalism. Their team handles projects efficiently and ensures consistent, high-value results. Great service experience with strong reliability—definitely recommended for businesses needing fast and dependable solutions.

    • Driver Gigs
      Driver Gigs Review from Google
      5.0★

      Driver Gigs's Review Sourced from Google

      iRapidO delivers outstanding quality and services. The team is highly professional, fast, and reliable, providing excellent results every time. Their support, pricing, and overall service experience make iRapidO one of the best choices for businesses. Highly recommended!

    • Abhishek Pal vlogz
      Abhishek Pal vlogz Review from Google
      4.0★

      Abhishek Pal vlogz's Review Sourced from Google

      I had a great experience working with iRapidO Global. The team is professional, responsive, and truly understands business needs. They deliver quality work on time and make collaboration smooth and efficient. I’m impressed with their expertise in global capability centers and how seamlessly they handle operations. Highly recommend them to any company looking for a reliable and experienced partner.

    Reviews verified by DesignRush and sourced from the agency's profile View All Reviews

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Phone Answering Services FAQs

What are phone answering services?

Phone answering services are third-party companies that handle incoming calls for businesses. Instead of letting calls go to voicemail or pulling staff away from their work, these services provide trained professionals who answer on behalf of the business, take messages, transfer calls, or provide basic information. 

How do professional answering services help businesses improve customer communication?

Professional answering services improve customer communication by making sure every call is answered quickly and professionally. This reduces wait times, prevents missed opportunities, and ensures customers always reach a real person instead of voicemail. For many businesses, this consistency builds trust and improves overall customer satisfaction.

Which types of businesses benefit most from using phone answering services?

Businesses that benefit the most from using phone answering services include: 

  • Small businesses and startups gain professional call handling without hiring full-time staff 
  • Medical, legal, and service providers ensure clients always reach someone for urgent or time-sensitive needs 
  • E-commerce and customer support teams manage high call volumes and improve response times 

What are the top-rated phone answering service providers on DesignRush in 2025?

The top-rated phone answering service providers on DesignRush in 2025 are: 

  1. AnswerConnect  
  2. Hugo 
  3. Moneypenny USA 
  4. Endicott  
  5. Face For Business  
  6. Nexa  
  7. Answering Service Care, LLC 
  8. AnswerFirst Communications 
  9. Smith.ai  
  10. Westpark Communications  

What core and specialized services do phone answering companies provide?

Core services phone answering companies provide include: 

  • Live call answering 
  • Message taking and forwarding 
  • Call transfers and routing 
  • Appointment scheduling 
  • Basic customer support and FAQs 

Specialized services: 

  • Order processing and payment handling 
  • Bilingual or multilingual support 
  • After-hours and 24/7 coverage 
  • Industry-specific scripts (e.g., medical intake, legal intake) 
  • CRM and software integrations for seamless data management 

How much do phone answering services cost in 2025?

In 2025, phone answering services typically cost between $0.80 and $1.17 per minute, which equals about $20 to $45 per hour. Pricing depends on how calls are billed; some providers charge by the minute, some charge a flat fee per call, and others use a monthly subscription that includes a set number of minutes with extra charges for overages. 

The final price also varies by factors like call volume, call duration, transfers, and how providers handle wrong numbers or spam calls. 

How quickly can a business see improvements after adopting phone answering services?

Most businesses see improvements almost immediately after adopting a phone answering service. Calls stop going to voicemail, customers reach a live person faster, and staff get clear, timely messages. This shift alone can raise customer satisfaction from day one. 

Over a few weeks, the benefits compound: fewer missed leads, smoother appointment scheduling, and better responsiveness to urgent issues. For companies with high call volumes, the difference in efficiency and professionalism is often visible within the first month. 

What should you look for when choosing a phone answering service provider?

When choosing a phone answering service provider, look for: 

  • 24/7 availability and quick response times 
  • Professional, well-trained agents who represent your brand 
  • Transparent pricing and clear call reporting 
  • Flexible plans that match your call volume and budget 
  • Extra features like bilingual support, CRM integration, or industry-specific scripts 
  • Strong reviews and proven track record with businesses like yours 

What red flags suggest a phone answering service may not be reliable?

Red flags that suggest a phone answering service may not be reliable are: 

  • Long hold times or frequent missed calls during testing 
  • Vague or hidden pricing without clear breakdowns 
  • Poor communication or unprofessional behavior from agents 
  • Lack of transparency in call reports or performance data 
  • No references, reviews, or proven track record 
  • Limited availability, such as no after-hours or weekend coverage

What key questions should you ask before hiring a phone answering company?

Key questions you should ask before hiring a phone answering company include: 

  • What pricing model do you use (per minute, per call, or monthly)? 
  • How do you handle after-hours, weekends, and holidays? 
  • Can your agents follow customized scripts for my industry? 
  • Do you offer bilingual or multilingual support? 
  • Which CRMs or tools can you integrate with? 
  • How do you report on call activity and service performance? 

How do professional answering services differ from in-house receptionists or call software?

An in-house receptionist works only during business hours and requires a salary, benefits, and training. Software solutions, while cheaper, usually rely on automated menus or voicemail, which can frustrate customers looking for a real person. 

Answering services combine the best of both: live human support without the overhead of full-time staff. They provide 24/7 coverage, industry-specific scripts, and multilingual options, which most small teams can’t manage alone. Unlike software, they add empathy and judgment to calls, and unlike a single receptionist, they scale with call volume.

Which tools, CRM integrations, and multilingual features do top phone answering services use?

Top phone answering services use: 

  • Tools: IVR systems, call recording, analytics dashboards, VoIP/softphones, helpdesk ticketing 
  • CRMs: Salesforce, HubSpot, Zoho, Microsoft Dynamics 
  • Multilingual: Bilingual agents, multilingual call scripts, real-time language support 

 

 

How legitimate is the content in the FAQs?

We’re committed to providing practical and accurate information to both businesses and agencies, so we turned to Chike Agbai, founder and CEO of Azumo, a fast-growing software development company. He shared his perspective on what qualifications to look for when hiring a customer support partner. 

Chike Agbai spent nearly two decades as an investment banker on Wall Street, where he advised leading software companies such as Oracle, Salesforce, and Dell on high-stake transactions, before founding Azumo in 2016. Under his leadership, Azumo has grown into a multi-million-dollar business, creating software solutions for global brands like Meta, Discovery, and Zynga, as well as high-growth startups.