Dotsquares Ltd

I’m not usually one for making posts like this about other companies I do business with but given what I’ve experienced over the last 5 years, I feel very compelled to raising awareness into my experiences with Dotsquares.Initially, this company was very good at handling our website requirements. It was thanks to this that when I became the owner of Lorryspotting.com that I figured it would make sense to have them upgrade that website. It was a big project but with all the accolades and expertise that Dotsquares boasts about, it seemed to be within their scope of capability.Instead, it turned into the most miserable of projects that was riddled with the purest incompetence that I’ve had the misfortune to witness in almost 20 years of business. As per their terms of business, I advanced paid for part of the project yet they were incapable of delivering a functioning website. Added to this, the ageing status of the old site meant we suffered a server failure 16 months ago and when restoring the old site, it was proven that Dotsquares negligently compromised the colossal amount of data held on that site to potential hackers. By this point, enough was enough. Despite so-called “project managers” apparently understanding my business, they became mouthpieces with a catalogue of excuses and rhetoric that failed to take responsibility enveloped by expectations we would continue to pay to fix what they had caused.Ordinarily, escalating this to a company’s CEO should yield an immediate improvement to rectifying a situation. The CEO of this company ignored my email and relegated its handling to the very people causing the problem and failing to deliver any outcomes. It was therefore with no other alternative that I had to commence legal proceedings against this company. Despite repeated attempts to defend what was in essence an indefensible position, we reached a settlement on the matter, the terms of which I’m bound by a confidentiality order but has avoided it being played out before a Judge.Based on my reflections, this company may theoretically claim to value their customers but in reality their actions speak far louder. They do not deserve to be in business and I can’t even begin to fathom how they deal with some of the brands that their client list cites. I would absolutely urge anyone who does, or considers to work with them in any capacity to run for the hills - you will regret it otherwise! I only wish I had of checked out some of the reviews that are out there - reflecting on them now resonates virtually a carbon copy as to my experiences! "

Congratulations to Dotsquares on 23 Amazing Years! 🎉A big congratulations to the entire Dotsquares team on reaching this incredible milestone! Special thanks to Manish Gujral, Priya, Pravin, Reetu, Jaishiv, and Ramavtar for your exceptional contributions.A special shout-out to "The A team" Manish Gujral, Priya, Pravin, reetu, Jaishiv, and Ramavtar for your exceptional contributions and dedication to this journey. We have been privileged to work with the digital marketing and development team for the last 4 years, and it’s been a fantastic experience. Here’s to many more years of success and innovation! "

I have been waiting for my website to be completed for two years now, and the experience has been increasingly frustrating. The lack of timely communication and follow-ups from their side has been disappointing. Despite my repeated efforts to get updates and move things forward, progress has been unreasonably slow. I expected a much higher level of professionalism and responsiveness. I hope they take this feedback seriously and improve their communication and delivery timelines moving forward. "

Making a website can be daunting but working with the Dotsquares Team has been a very good experience. They understood my requirements and had good suggestions to make as well from time to time. The response time was almost instant. Work was completed in less than anticipated time. Overall, a satisfied customer. Recommend their services to those who would want to build their website at a very reasonable price. "

I have used Dotsquares for a almost 10 years know, and they have undertaken work from developing a complete distance learning platform, through to small web site development. In all cases we received excellent service. They are courteous, prompt and wanting to get the end result right. They are happy to work either to a specification supplied, and offer their input and suggestions so as to improve the end result.Their management is good and very prompt to respond to queries of concerns, Certainly I would recommend them without reservation "