Greg Digneo founder at content guppy

5.0★

B2B Review from Greg Digneo

Best decision we made last year was partnering with this CX team for our customer support, billing, and sales assistance. We were drowning in client emails and chasing invoices late at night instead of focusing on SEO strategy. Results have been incredible: client response times dropped from hours to under an hour, payment collection improved 60%, landing page conversions up 28%, and client retention increased 35%. They integrated seamlessly with our systems and scaled with us as we grew. Now we have more time to focus on delivering SEO results instead of being stuck in support tickets all day. If you're an agency juggling client support with campaign management, this team is a game-changer.

Nimmit Shah Owner at Pi Asset Management Ltd

5.0★

BPO Review from Nimmit Shah

Collaborating with Hugo elevated our property management firm's performance. Their support solutions slashed response times by 40% and boosted tenant satisfaction by 30%. Hugo's seamless integration proved instrumental in propelling our business forward, setting new benchmarks in operational excellence.

Jambu Subramanian Senior Manager of Operations at Kasha Global

5.0★

Customer Support Review from Jambu Subramanian

Their team quickly integrated into our workflow, demonstrating a deep understanding of our business needs. We were impressed by their professionalism and the ease with which they handled complex customer inquiries. Hugo's technical support team showed exceptional problem-solving skills, significantly reducing resolution times for order issues.

Joachim Fong Regional Marketing Specialist at Malvern Panalytical

5.0★

Lead Generation Review from Joachim Fong

For the past year, Callbox has provided us with satisfactory lead generating and lead nurturing services. They were instrumental in securing attendees for our events, scheduling client appointments and facilitating the sale of one of our benchtop systems. Their professionalism in conveying our product attributes and valued solutions to prospective customers has brought us results.

Jonathan Anderson Owner at ABS

5.0★

Lead Generation Review from Jonathan Anderson

I’ve used Callbox now for about four months for my internet marketing company. The first two months they did not pay off. However with some additional training on my part, they started to close a higher percentage of my target audience. They’re really smart, nice and are really working hard to keep my business. My dedicated team keeps me up-to-date through frequent communications. My R.O.I is getting stronger and my CPA is starting to drop.

Ted Calvin Co-Founder & Vice President at Charted Energy

5.0★

Appointment Setting Review from Ted Calvin

Charted Energy has enjoyed a productive relationship with Callbox. They have done a great job of helping us target prospects within the markets we serve as well as qualify leads and set up appointments with decision-makers. Callbox has generally exceeded the number of leads per week we expected and provides a good value by enabling our inside sales team.

Patrick Benasillo CCO, EVP & Co-Founder at Visual Graphic Systems

5.0★

Lead Generation Review from Patrick Benasillo

Belkins nailed project management. Each stage of the outbound funnel was thoroughly calculated, allowing us to use data-driven insights to make informed decisions and making sure both sides implemented strategies effectively. Communication was clear and proactive, and they maintained full transparency throughout the process. In the first month, we closed our first contract, which was a promising start. Belkins helped us build a robust sales pipeline. Currently, we have four opportunities at the proposal stage, averaging $85K, with the potential for these contracts to grow up to $150K. We didn't expect to close deals and contracts so quickly. Belkins exceeded our expectations by not only creating a solid base for future work but also securing contracts right off the bat. Their ability to deliver quick and substantial results was very impressive.

Rafael Co-CEO at Outstaff Company

5.0★

Appointment Setting Review from Rafael

Belkins played a crucial role in refining our customer profile and identifying key features of our ideal buyer. It meticulously researched relevant leads to construct a targeted contact list. Our partnership with Belkins commenced in May 2023, and by February 2024, it secured 51 appointments for us. With an impressive 43% open rate and a 3.7% reply rate, we exclusively focused on the United States market and the architecture industry. Thanks to Belkins' efforts, we expanded into the Canadian market and explored opportunities in other industry sectors. Hiring Belkins as our lead generation specialist ensured a consistent influx of new clients. We were impressed with the agency's efficient strategies.

Allison Hill Business Development Manager at IT Services Company

5.0★

Lead Generation Review from Allison Hill

Belkins helped us define our ideal customer and find the right leads. They created targeted email sequences that highlighted our value in different ways. We started our collaboration 6 months ago and Belkins set 36 appointments for us. We saw a 57% open rate and a 5-6% reply rate. We focused on the U.S. market but now we're starting to expand to Canada and some European countries.

Etienne Demeules Director of Finance & Valuation at DSMA

5.0★

Data Entry Review from Etienne Demeules

TechSpeed support is seamless with ongoing workflows or new ones. Using them on different files, they have great turnaround and make sure data always meets expectations

Diane Ernstsson Manager at JDXpert

5.0★

Data Entry Review from Diane Ernstsson

TechSpeed has been a wonderful solution for our data entry needs. Their project manager is super friendly, easy to work with, extremely responsive and clear. TechSpeed swiftly got us through a rough patch when we were very backed up on data entry projects. They went above and beyond to exceed our expectations for sooner-than-expected delivery of the projects for data entry. Their QA is spot-on and very thorough. TechSpeed has been so great to work with!

Mark Stefanski VP of Software at Compology

5.0★

Data Entry Review from Mark Stefanski

For many years, Compology has worked with TechSpeed on image labeling, valuing TechSpeed's attention to detail and interest in optimizing processes. The client can rely on it to go over instructions, ask questions, give feedback, and train its team to follow it to a T. TechSpeed commits its time and resources to delivering great results and getting the job done well. Compology highly recommends working with the agency. (Verified via email)

Hafeez Dhanani Vice President at Houston Food

5.0★

Product Design Review from Hafeez Dhanani

The wine dispensers designed by Titoma are amazing. They look great in our modern restaurant and keep wines at the perfect temperature. Customers love the easy-to-use touchscreen and how delicious the wine tastes. We can now offer more wines by the glass without sacrificing quality. These dispensers are a big hit with everyone.

Joe Bedalow President at Trick Dog Technology

5.0★

Product Design Review from Joe Bedalow

I just wanted to take a moment to give a huge shout-out to Titoma for creating a special keyboard for my son. It has made a world of difference in his daily life. They really took the time to understand what I needed, and the keyboard they designed is absolutely perfect for him. I am so grateful for their thoughtfulness and the amazing work they put into creating something so personalized and helpful. If you're ever in need of a product designed just for you, I can't recommend Titoma enough!

David G. Stevenson CEO at Red Hills Technologies

5.0★

Product Design Review from David G. Stevenson

Our new biometric access control system, designed by the brilliant Titoma, has completely transformed our security approach. Gone are the days of clunky systems and security anxieties. Titoma's design seamlessly blends aesthetics and functionality. The sleek access panels enhance our office environment, while the intuitive interface makes entering a breeze for employees. Security remains paramount, with the implemented biometric technology offering robust access control. They fostered a collaborative environment, incorporating our needs and employee feedback to create a user-friendly and secure solution. The efficiency gains are undeniable, with a noticeable reduction in entry times. Moreover, the system minimizes the risk associated with lost access cards. Titoma's design is a true testament to their ability to marry cutting-edge security with user-centric design. We can't recommend them enough!

Eli Hamilton Sr. Director of eCommerce at Intelligentsia Coffee Inc.

5.0★

Customer Support Review from Eli Hamilton

This company has delivered exceptional customer support services that made a noticeable impact on our overall workflow and customer satisfaction. From day one, their team demonstrated professionalism, responsiveness, and a genuine commitment to representing our brand with care. They handled customer inquiries promptly, clearly, and with an impressive level of empathyensuring that every interaction felt personalized and attentive.One of the things we appreciated most was their ability to quickly understand our products, processes, and communication tone. They not only answered questions efficiently but also helped educate our customers, resolve issues with patience, and maintain a positive experience even in challenging situations. Their follow-up processes were consistent, their communication was always organized, and their ability to manage high volumes of inquiries without compromising quality truly stood out.They became a seamless extension of our internal team, reducing our workload and allowing us to focus on growth while knowing our customers were in excellent hands. Their dedication, reliability, and customer-first approach made the entire partnership incredibly valuable. We highly recommend their customer support services for any business looking to elevate its service experience.

Romain Devisme Executive Director at Havas Events Shanghai

5.0★

Back Office Outsourcing Review from Romain Devisme

We hired Assistant Setter Online for:contracted customer support solutionshrinking customer querie volumeBeing an agency involved in the business of advertising and marketing we were ramping up our efforts in terms of campaigningAssistant Setter Online does all our inbound processing, phone, chat and e mail support. They started employment with us on test basis initially and during their 2- week onboarding process they did so with our front-line team which was structured. We gave them tours of our products, tone of voice, brand guidelines and escalation workflows. All the traffic entering their channel is currently managed by their team, all the outbound communication is done via RingCentral and they also integrated Tawk.to live chat support on our site, increasing the level of engagement and conversion. After working with Appointment Setter Online, we now have quantitative indicator of results in customer satisfaction levels. They always provide a high level of support and it has saved us a considerable amount of overhead costs in the process of hiring, training and retaining in-house personnel. We would in fact expect savings of 50 percent or more. They have been extremely reactive and structured.

Raul Vizcaino Operations Manager at Supermarket Source Inc

5.0★

Appointment Setting Review from Raul Vizcaino

I am the Operations Manager at Supermarket Source Inc, We empower our customers to excel by providing top-notch equipment and design services to the food retail industry. We needed help with B2B appointment setting and sales closing to increase our revenue and sales, Appointment Setter Online provides B2B appointment-setting services. We provide our company's data, and the team helps us with email, chat, and phone calls. We pay $1,000 for each agent, Appointment Setter Online has increased our sales by 22% so far. The quality of their work exceeds our expectations, Appointment Setter Onlines project manager always contacts us through WhatsApp, Slack, and email. We use High Level to arrange the leads and Google Sheets to maintain records and updates of the sales and leads, Were satisfied with the quality of the team, and they've actually increased our sales.

Nidhi Jaiswal Marketing Executive at Social Frontier

5.0★

Marketing Review from Nidhi Jaiswal

From the very start, their team was very professional, communicated in a timely manner, and was very familiar with B2B lead generation. We were just surprised at their team culture and their desire to work hand-in-hand with our team. It felt like they were not an external vendor but a true partner in all respects.Throughout our working time together, Martal always produced excellent work while keeping us informed and engaged. They are solution-oriented, proactive, and willing to share ideas that enhance performance. It is not often that you find a team that is so concerned about your success.What we value most is their honesty and commitment to building something that will last. They don't seek quick wins but work to build outcomes that last and can potentially expand. With their experience combined with a well-structured plan, they are a reliable and outcome-driven collaborator.If you need to reach more customers and you would like to have a company that is concerned about your success, you can rely on Martal Group. We highly recommend that you use their services.

Anas Aftab Outreach Manager at Get Pro Links

5.0★

Digital Marketing Review from Anas Aftab

Working with Martal Group has been an absolute pleasure. Their team is collaborative and transparent and consistently delivers on their commitments with professionalism and expertise. From the start, it was clear they are passionate about building meaningful and lasting business relationships.What stands out most is their willingness to go above and beyond. Whether its sharing valuable insights, offering timely support, or simply being approachable and helpful, Martal Group has proven to be a reliable partner. Their depth of knowledge in the B2B space, paired with a genuine dedication to helping businesses grow, makes them a standout organization.If you're looking for a team that values collaboration, transparency, and long-term success, Martal Group is an excellent choice.

Doug McLean VP of Global Sales and Channels at Complete EDI

5.0★

Call Centers Review from Doug McLean

Martal Group was able to facilitate Complete EDI’s first ever outbound lead generation efforts in the company’s history. Following the onboarding process, Martal was able to deliver 2 sales-qualified leads within the second week of campaigns and by the end of the 3 month pilot period had 14 sales-qualified leads.

Ian Lahiff, P.E., LEED AP multiple at Avicado Construction Technology Services

5.0★

Staffing Review from Ian Lahiff, P.E., LEED AP

The APS team bolsters our capacity to deliver clear insights to our clients, helping them make more informed data driven decisions. APS's highly specialized consultants maintain a high caliber of work and precise attention to detail. Their ability to quickly onboard new team members ensures we have a deep bench to scale our services. The team engages fluently with our staff and interact professionally with clients. APS has the rare confidence to work in a client facing capacity. Highly reccomend

Kyle Mlakar Logistics Coordinator [Tracking] at Fox Logistics

5.0★

Staffing Review from Kyle Mlakar

When we looked to expand our offshore team, it was vital for us to find an organization that shared our same perspectives and values with regards to "people". APS quickly demonstrated that they now only understood our viewpoint, they wanted to help us realize it. APS has been a steadfast and valued partner of our company over the past year, and we look forward to continuing our work together for the foreseeable future.

Matt Venner IT Manager at Agile Therapeutics

4.8★

Outsourcing Review from Matt Venner

ARDEM created a solution for our AP workflow that integrates seamlessly into our current process. It did not require any extensive IT overhaul and is saving us quite a bit from our previous antiquated ways. Process was fast and the quality of their work is great. Highly recommend their team!

Manoj Thenua Chief Executive Officer at Medico Hub

5.0★

Customer Support Review from Manoj Thenua

I recently engaged a customer support provider to manage client service and support tasks for my healthcare-oriented platform. From the outset, their team was extremely professional, responsive and attentive. Their onboarding process was smooth, prompt, and well-organized. Throughout the project they handled all support tickets including account queries, billing questions, technical issues and general user guidance with empathy and clarity.What impressed me most was their commitment to quality: they consistently responded quickly to inquiries (often within minutes), maintained a helpful and courteous tone, and followed up until the users problems were fully resolved. Feedback from my users has been overwhelmingly positive: many praised how easy it was to get help and how satisfied they were with the assistance.Thanks to their efficient support, user satisfaction and retention improved noticeably compared to the period before they handled support. I also experienced fewer escalations and received fewer complaints overall. Their professionalism and consistency gave me peace of mind and freed me to focus on growing the platform rather than handling day-to-day support issues.Overall, working with them has been a very positive and productive experience the quality of support exceeded my expectations.

Lisa Rozario Marketing Manager at D.E Exports LLC

5.0★

Document Digitization Review from Lisa Rozario

We approached offshore data entry for our data entry process. They adeptly transformed our process. An excellent and efficient team, delivering quality work on time. I recommend Offshore India Data Entry for data entry requirements.

Scott Proffitt VP of Sales at Energy Assurance

5.0★

AI Marketing Review from Scott Proffitt

Our monthly leads have gone up by 3x with Leadium. This allows us to focus on production efficiencies.

Sam Jennings Sales Manager at Best Bees Company

5.0★

Call Centers Review from Sam Jennings

Finding Leadium changed the way our team operates. They've been able to fill our pipeline with the people we want to talk to so we can focus on beekeeping.

Marcos Moura Founder and COO at Amada Senior Care

5.0★

Call Centers Review from Marcos Moura

Leadium is able to speak to our prospects as if they're Amada themselves. They're filling our pipeline in a way we couldn't!

Kingsley C. Maduagwu Head of Marketing at Jindu Store

5.0★

IT Staffing Review from Kingsley C. Maduagwu

Avant Tech Nigeria, helped our company recruit 20 digital marketing specialists to aid business growth

Faith KopMann Office Administrator at PhotiniCare

5.0★

Mobile App Development Review from Faith KopMann

Unisyn Technologies have done several major and small projects for us. We are a repeat client as they have been easy to work with, and provide professional, quality work in a timely manner. Very responsive.