Our directory of top call center companies in USA is based on five criteria, reviewed by 12 experts, and supported by over 300 verified reviews, all to help you choose a reliable partner and grow your business with the right support.

Find the Best Call Centers Across the USA

311 Companies - Rankings updated: April 01, 2026

Every call center provider featured on DesignRush is evaluated for service scope, delivery quality, and verified client feedback. Some featured placements may be paid.

United States ×
  • Law Firm Support Services

    Law Firm Support Services

    Equivity provides dedicated virtual assistant services to individuals, and to entrepreneurs and businesses looking for paralegal, administrative, marketing and bookkeeping support.  [... view Equivity, Inc. profile ]
    Location
    Las Vegas, Nevada
    Number of Employees
    Under 49
  • We specialise in matching exceptional support staff to top businesses and private individuals.We recruit for a range of positions around the world, including personal assistants, executive assistants, administrative assistants and many more. Our expert consultants only work with high-calibre individuals  [... view Tiger Recruitment Ltd profile ]
    Location
    New York City, New York
    Number of Employees
    50 - 99
  • Top class phone answering services

    Top class phone answering services

    AnswerForce delivers a suite of live, genial, and proficient phone answering services, alongside virtual reception solutions and beyond. Our seasoned team of customer-centric agents tend to your calls continuously, all year round, allowing you to concentrate on advancing your enterprise.  [... view AnswerForce profile ]
    Location
    Portland, Oregon
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000
  • We provide a complete Outbound Telemarketing service including Script design, Customer list procurement and professional advice. Our Telemarketing services range from Appointment Setting, Data List cleaning & Updating, Lead Generation, Market Research, TeleSales for Business as well as Consumer Telemarketing.  [... view TelemarketingPower profile ]
    Location
    Los Angeles, California
    Number of Employees
    250 - 499
  • Professional Live Chat & Customer Support Agents

    Professional Live Chat & Customer Support Agents

    We build and manage your own dedicated teams of live chat agents, customer support agents, social media support, back-office support, and content translators.  [... view LTVplus profile ]
    Location
    West Palm Beach, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • Contact Center Excellence

    Contact Center Excellence

    Arise’s roots go back to 1994, when we started out as a technology company selling a proprietary switch. We quickly saw where the future of the customer care world was headed and set out to shape and lead that future. The Arise® Platform launched in 1997 to enable a network of small enterprises to provide  [... view Arise Virtual Solutions profile ]
    Location
    Miramar, Florida
    Number of Employees
    250 - 499
  • We Make Sure Law Firms Never Miss a New Client.

    We Make Sure Law Firms Never Miss a New Client.

    Answering Legal, Inc. provides law firms with a professional, highly trained answering service for any sized law firm. 24/7 live virtual receptionists!  [... view Answering Legal profile ]
    Location
    Nesconset, New York
    Number of Employees
    250 - 499
  • Answering Services for Businesses

    Answering Services for Businesses

    Kim’s Answering Service, Inc. is locally owned and operated since 1967. At Kim’s Answering Service, Inc., we offer a personalized and professional telephone answering service to the entire professional industry. Our supervised operators are trained to handle and manage all types of calls and relay them  [... view Kim's Answering Service profile ]
    Location
    Fort Worth, Texas
    Number of Employees
    Under 49
  • We agree that every service provider looks for appreciation, but singing self-made praises does not feature in the list of our priorities.  [... view Vcall Global profile ]
    Location
    Needham, Massachusetts
    Number of Employees
    Under 49
  • Ansaphone Service, Inc. was founded in 1945 to provide skilled, efficient telephone answering services to the medical and law business community of Cambridge. Over sixty years later, Ansaphone now services local and national companies in many industries including: Home Health, Property Management, Large  [... view Ansaphone Service profile ]
    Location
    Quincy, Massachusetts
    Number of Employees
    Under 49
  • Exceptional customer care and service are not just buzzwords at QTAS. Everyone on our staff, from managers to call center agents, is highly trained, accessible, and responsive  [... view QTAS profile ]
    Location
    Quincy, Massachusetts
    Number of Employees
    Under 49
  • We're Your Virtual Reservations Department and Contact Center.

    We're Your Virtual Reservations Department and Contact Center.

    Topaz Services is more than a voice reservations center; we are a hotel’s partner in providing Genuine Hospitality with Genuine People. We understand that each guest deserves an amazing and unique experience and that starts with booking their stay.  [... view Topaz Services profile ]
    Location
    San Francisco, California
    Number of Employees
    Under 49
  • Dedicated Legal Support Services for Plaintiff Personal Injury Firms

    Dedicated Legal Support Services for Plaintiff Personal Injury Firms

    Established in 2011, Lexvia provides extremely cost-effective, round-the-clock support services for personal injury law firms. Our team members have an in-depth knowledge of the civil litigation process for plaintiff personal injury firms and are trained to work with all case management systems.  [... view Lexvia profile ]
    Location
    New York City, New York
    Number of Employees
    Under 49
  • Comprehensive Health Plan Solutions

    Comprehensive Health Plan Solutions

    Boon-Chapman serves clients with honesty and integrity—and that's not just a fancy slogan. Working in the best interest of our clients isn't just good business practice, it's what makes us who we are  [... view Boon-Chapman profile ]
    Location
    Austin, Texas
    Number of Employees
    Under 49
  • On-Demand Contact Center Outsourcing

    On-Demand Contact Center Outsourcing

    Working Solutions is a leader in on-demand contact center outsourcing, with operations in the United States and Canada. Started in 1996, its clients include FORTUNE 500 companies, mid-sized businesses and franchisors.  [... view Working Solutions profile ]
    Location
    Plano, Texas
    Number of Employees
    Under 49
  • Making Good on the Promise.

    Making Good on the Promise.

    Making Good On The Promise! These five words are more than our corporate tagline; they encapsulate the essence of what we do at ABC-Amega. From empowering credit professionals to making better credit-granting decisions to collecting debts our clients are owed around the world, we operate with a strong  [... view ABC-Amega profile ]
    Location
    Buffalo, New York
    Number of Employees
    100 - 249
  • The New Age of Customer Experience

    The New Age of Customer Experience

    A global customer experience (CX) management solutions provider, Startek delivers best-in-class omnichannel CX, digital transformation, virtual receptionist, call and contact center, and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups.  [... view STARTEK profile ]
    Location
    Greenwood Village, Colorado
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000
  • Alvaria delivers higher intelligence and efficiency for optimized customer experience (CX) and workforce engagement solutions that are scalable, resilient and secure with speed and pinpoint accuracy.  [... view Alvaria profile ]
    Location
    Boston, Massachusetts
    Number of Employees
    1000 & Up
  • uilding Your Business - Growth & Prosperity

    uilding Your Business - Growth & Prosperity

    UP Creative, Inc. is California Corporation with headquarters based in Long Beach, California and the parent company of UP Creative Technologies Private Ltd. registered in Chennai, India. With additional offices in Chennai & Singapore, UP Creative, Inc. is the premiere provider of global outsource technology  [... view UP Creative, Inc. profile ]
    Location
    Long Beach, California
    Number of Employees
    250 - 499
  • Virtual reception & call answering services to suit any business

    Virtual reception & call answering services to suit any business

    Blazing the trail in outsourced virtual reception and phone answering services since 2003, OfficeHQ continues to innovate and endlessly strives to find new ways to help businesses thrive.  [... view OfficeHQ profile ]
    Location
    Phoenix, Arizona
    Number of Employees
    100 - 249
  • Gain Your Competitive Edge.

    Gain Your Competitive Edge.

    Infosurv in Atlanta, Georgia is a specialized marketing research firm that offers comprehensive solutions. Our expertise lies in designing, administering and analyzing research that provides valuable insights from various stakeholders, including employees, customers and potential customers.  [... view Savanta profile ]
    Location
    Atlanta, Georgia
    Number of Employees
    Under 49
  • Your Virtual Assistants

    Your Virtual Assistants

    LawyerLine helps busy lawyers with call intake, outbound prospecting, and other front office services.  [... view LawyerLine profile ]
    Location
    Bernards, New Jersey
    Number of Employees
    50 - 99
  • Medical Reception Service

    Medical Reception Service

    Offer your patients a professional & compassionate, live medical receptionist, 24 hours a day, 7 days a week. Discover WellReceived's receptionist service.  [... view WellReceived profile ]
    Location
    Portland, Oregon
    Number of Employees
    250 - 499
  • Quality Products, Ethical People

    Quality Products, Ethical People

    The Midwest's oldest and most seasoned full-service marketing company is called Blue Chip Marketing. We have served as an official sales representative for some of the biggest businesses in the country since 1981. Additionally, we have provided telemarketing assistance to thousands of small and medium-sized  [... view Blue Chip Marketing profile ]
    Location
    Cincinnati, Ohio
    Number of Employees
    Under 49
  • Efficient Call Management for Businesses

    Efficient Call Management for Businesses

    Go Answer is a leading call center company that provides 24/7 live communication solutions. With a commitment to genuine, human-centric interactions, Go Answer offers virtual receptionist services, legal intake support, and comprehensive enterprise solutions. Its professional and friendly staff ensures a  [... view Go Answer profile ]
    Location
    Garden City, New York
    Number of Employees
    250 - 499
  • Back Office Excellence. Business Success.

    Back Office Excellence. Business Success.

    Pest SOS provides comprehensive back-office outsourcing solutions tailored for pest control companies, streamlining operations and enhancing efficiency. With years of experience and a focus on customer service excellence, Pest SOS enables businesses to scale while relieving the burden of hiring and managing  [... view Pest SOS profile ]
    Location
    Oklahoma City, Oklahoma
    Number of Employees
    Under 49
  • We Are Lead Generation Experts for Digital Marketing Agencies.

    We Are Lead Generation Experts for Digital Marketing Agencies.

    We are lead generation experts for digital marketing agencies. We implement formalized and repeatable pre-sales processes that compress the sales cycle and provide a return on investment. Our experience enables us to get up to speed quickly, maintain consistent cold outreach, and generate IDEAL leads.  [... view Rail Trip Strategies, LLC profile ]
    Location
    Olmsted Falls, Ohio
    Number of Employees
    Under 49
    Average Hourly Rate
    $150/hr
    Minimal Budget
    $1,000 - $10,000
  • Redefining The Way Outsourcing Works

    Redefining The Way Outsourcing Works

    Technodream provides high-quality, affordable web development, web design, online marketing, and call center services for businesses in the US, UK, and Australia.  [... view Technodream profile ]
    Location
    Las Vegas, Nevada
    Number of Employees
    100 - 249
    Average Hourly Rate
    $10/hr
    Minimal Budget
    $1,000 - $10,000
  • AI-Powered Medical Billing Company

    AI-Powered Medical Billing Company

    Dastify Solutions is an AI-powered medical billing/RCM company (Austin, TX). 500+ certified experts cut errors by 99%. Full RCM, AR, & credentialing for 75+ specialties on a pay-for-paid model. Integrates with 600+ EHRs.  [... view Dastify Solutions profile ]
    Location
    Austin, Texas
    Number of Employees
    100 - 249
    Average Hourly Rate
    $15/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    1 Project Listed
  • Delivering Dependable Customer Support

    Delivering Dependable Customer Support

    We help businesses deliver fast, reliable, and professional customer support across all channels. Whether you need inbound support, outbound follow-ups, or a dedicated remote team, we tailor our services to fit your operations and scale with your growth.  [... view The Acme Solutions profile ]
    Location
    St. Petersburg, Florida
    Number of Employees
    50 - 99
    Average Hourly Rate
    $10/hr
    Portfolios Count
    2 Projects Listed
  • Green Leads provides our clients with the highest level subscription based Pipeline Generation services and enable our clients to achieve top line revenue growth and position them as their category leader.  [... view Green Leads profile ]
    Location
    Hampstead, New Hampshire
    Number of Employees
    100 - 249
  • Demand More From Your Revenue Cycle.

    Demand More From Your Revenue Cycle.

    Revele is a leading provider of healthcare revenue cycle and electronic health record services.  [... view Revele profile ]
    Location
    Indianapolis, Indiana
    Number of Employees
    100 - 249
    Average Hourly Rate
    $35/hr
  • Let us handle the phone calls so you can handle your business

    Let us handle the phone calls so you can handle your business

    Never miss another business call again.We will answer every call and book appointments.Let us give you the time back to focus on growing your business.  [... view Epic Receptionists profile ]
    Location
    Sterling Heights, Michigan
    Number of Employees
    Under 49
    Minimal Budget
    Under $1,000
  • Intelligent Demand Generation for Accelerated Growth

    Intelligent Demand Generation for Accelerated Growth

    With our B2B lead generation, you can be confident that not only will you get the sheer volume of leads necessary to drive growth but also a high-quality guaranteed. This way, your time is spent nurturing promising prospects rather than chasing down dead ends - resulting in greater success and higher  [... view UnboundB2B profile ]
    Location
    San Jose, California
    Number of Employees
    500 - 999
    Minimal Budget
    $25,000 - $50,000
  • Reach More Prospects. Personalize Your Outreach.

    Reach More Prospects. Personalize Your Outreach.

    Treemont Consulting is your trusted partner in success. Our team of experts provides valuable B2B solutions to help you reach new heights. Let us work with you every step of the way, delivering leads and ensuring continued growth.  [... view Treemont Consulting profile ]
    Location
    Austin, Texas
    Number of Employees
    Under 49
    Minimal Budget
    $1,000 - $10,000
  • Get Ready for a Sales Boost

    Get Ready for a Sales Boost

    LGI stands at the forefront of sales readiness, creating an unrivaled bridge between businesses and potential customers. With a savvy combination of telephone appointment setting, market research surveys and webinar registrations, our clients benefit from seamless connections with their ideal audience.  [... view Lead Generators International® profile ]
    Location
    Manhattan, New York
    Number of Employees
    Under 49
    Average Hourly Rate
    $99/hr
    Minimal Budget
    $10,000 - $25,000
  • Crazy Good Outsourcing

    Crazy Good Outsourcing

    Trupp Global: Your Trusted Partner for Back-Office Support and Customer Experience Services.  [... view Trupp Global profile ]
    Location
    Orlando, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
  • We, at Boketto, are the one stop solution for all your customer management, content creation and technical development needs. With a workforce of more than a hundred hardworking, skilled and dedicated employees and over a decade of experience in the field.  [... view Boketto Technologies profile ]
    Location
    Missouri Valley, Iowa
    Number of Employees
    Under 49
  • Unlock The Power Of Outsourcing

    Unlock The Power Of Outsourcing

    Sales outsourcing service company delivering expert lead generation, inbound and outbound sales, and appointment setting. Scale faster, cut costs, and boost conversions with a high-performance sales team tailored to your business goals.  [... view Visionary Solutions Inc. profile ]
    Location
    Miami, Florida
    Number of Employees
    100 - 249
    Average Hourly Rate
    $100/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    1 Project Listed
  • A Top-Grade Call Center Solutions Provider

    A Top-Grade Call Center Solutions Provider

    Magellan Solutions Outsourcing Inc. (Magellan) is an inbound and outbound call center and business processing outsourcing provider in the Philippines. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational  [... view Magellan Solutions profile ]
    Location
    Melbourne FL, Florida
    Number of Employees
    500 - 999
  • Focused on Customer Satisfaction

    Focused on Customer Satisfaction

    SureCall stands as a 24/7/365 outsourced customer support and multimedia contact center, uniquely distinguished by its cutting-edge technology, adaptable architecture, and streamlined programs.  [... view SureCall profile ]
    Location
    Denver, Colorado
    Number of Employees
    100 - 249
    Minimal Budget
    Under $1,000
  • Find Remote Callers or Best Virtual Assistants

    Find Remote Callers or Best Virtual Assistants

    Scale Your Business. Let's be honest, “A Business That Isn’t Growing, Is Slowly Dying”. You should be focusing on strategies that bring you 10x Growth. GetCallers is here to help you achieve phenomenal growth by leveraging low-cost Outbound Cold Callers.  [... view Get Callers profile ]
    Location
    New York City, New York
    Number of Employees
    Under 49
  • Contact & Call Center Outsourcing Support Channels & Audits.

    Contact & Call Center Outsourcing Support Channels & Audits.

    Callzilla is a full-service outsourced call center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality.  [... view Callzilla profile ]
    Location
    Miramar, Florida
    Number of Employees
    Under 49
  • Reach your Marketing Milestones with Technology Contact Database

    Reach your Marketing Milestones with Technology Contact Database

    We provide specialized Consultancy and Solutions for Businesses attempting to gain greater popularity in their niches.  [... view SPAN profile ]
    Location
    Los Angeles, California
    Number of Employees
    500 - 999
  • For Every Voice, We Deliver a Solution

    For Every Voice, We Deliver a Solution

    We help businesses connect with their customers through fast, friendly and reliable communication.  [... view Vozaa Solutions profile ]
    Location
    Denver, Colorado
    Number of Employees
    250 - 499
    Average Hourly Rate
    $8/hr
    Minimal Budget
    $1,000 - $10,000
  • Revolutionize Your Healthcare Practice.

    Revolutionize Your Healthcare Practice.

    iCareBilling is a private American Healthcare IT Company that provides Insurance Credentialing, Medical Billing and other services to the healthcare industry across the United States, integrating services with any EHR, Practice Management, or Medical Billing Software.  [... view ICareBilling profile ]
    Location
    Chicago, Illinois
    Number of Employees
    500 - 999
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

Frequently Asked Questions About Call Center Companies

What services do these types of companies in US usually offer?

Call centers encompass specialized agencies that manage both incoming and outgoing customer phone calls, often providing customer service, technical support, or sales services. These providers use advanced technologies to route and handle calls efficiently, thus maintaining effective communication between businesses and their clients. 

They typically offer services such as:

  • Inbound customer support: Providers handle incoming calls related to general inquiries, complaints, billing questions, and service issues
  • Technical and help desk support: Agents assist customers with troubleshooting products, resolving service disruptions, and escalating complex problems
  • Outbound calling services: These include sales outreach, follow-ups, customer surveys, reminders, and customer retention calls
  • Order management and account support: Providers help process orders, manage returns, update customer information, and assist with payments
  • Multichannel support: Many providers engage customers through phone, email, live chat, SMS, and social media messaging
  • Appointment scheduling and lead qualification: Some providers manage bookings and screen inquiries before routing them internally

In the US, over 50% of companies outsource at least part of their customer service operations.

On the other hand, outsourced centers report agent utilization rates of approximately 85-90%, compared to 65-70% for in-house teams, which supports higher operational efficiency.

How much does it cost to hire these services in the United States?

Industry pricing benchmarks show that standard inbound customer support is commonly priced between $20 and$30 per hour for US-based agents, depending on coverage hours and agent experience. Pricing for call center firms in the United States is typically based on usage, call volume, and service complexity rather than a single flat rate.

More specialized services, such as advanced technical support or compliance-driven call handling, often cost more and typically range from $30 to $50 per hour due to higher training and skill requirements.

In addition to service fees, technology costs can significantly affect total pricing.

Call center software alone can cost around $75 per agent per month, and this figure does not include staffing, call handling, or operational services.

What additional costs should businesses expect beyond base pricing?

Many providers in the United States charge setup or onboarding fees for agent training, system integration, and quality assurance work, which may not be included in the hourly quote.

Technology and software can add separate expenses, such as customer relationship management (CRM) tools, call routing systems, or analytics platforms.

Infrastructure and operational overhead, including telecommunications, hardware, and office costs, also contribute to total expenses for US-based programs.

Finally, specialized services such as after-hours support, multilingual support, or advanced reporting often come with premium charges.

How long does it usually take to set up and begin with the services?

Launching a call center program in the United States typically takes anywhere from a few weeks to several months.

Small or virtual call center programs in the US can often launch within a few weeks, as setup usually involves selecting software, hiring agents, and completing training without physical infrastructure.

Larger on-site or traditional call centers typically require 3 to 6 months to launch due to facility setup, telephony, and hardware installation, large-scale hiring, and compliance requirements.

In general, the team size, service complexity, technology requirements, and whether the operation is virtual or on-site are the primary factors that determine how quickly a call center program can go live in the US. 

What types of businesses typically work with call center companies in the USA?

Many businesses rely on these companies to handle customer service and support, particularly when call volumes are high or 24/7 availability is required. Common industries include:

  • Telecommunications: Handles massive customer inquiries about plans, outages, billing, and tech issues that benefit from dedicated phone support
  • Healthcare: Needs structured patient communication for scheduling, billing, follow-ups, and after-hours assistance
  • Financial services and insurance: Requires careful call handling for claims, account questions, fraud alerts, and compliance issues
  • Retail and eCommerce: Manages order help, returns, delivery questions, and loyalty support that phone reps often resolve faster
  • Technology and SaaS: Uses live agents for onboarding, troubleshooting, and complex product explanations where self-service falls short
  • Travel, real estate, legal, and home services: Frequently convert incoming inquiries into bookings or leads, making missed calls costly

About The Author and Expert Reviewer

Bojana Trajcheva is a seasoned content editor and innovation researcher with extensive experience in the tech and marketing industries. Formerly Editor-in-Chief at Studentsko Eho, she developed a strong foundation in content creation and editorial leadership. Bojana further honed her skills in senior innovation research roles and now brings this combined expertise to her work as an editor at DesignRush.

Director of Client Relationships

Andrija Savić is an accomplished and highly competent sales professional with record-breaking achievements. His work at BSC Kragujevac, a leading European NGO affiliated with SPARK Netherlands, resulted in a 24% increase in course completion rates. While at Global Media Box, his team contributed 26.5% of the company's monthly sales in just seven months. Since becoming the Director of Client Relationships at DesignRush, the business has gained a 700% revenue increase, a testament to his proven competency and dedication to customer satisfaction.