Managed IT Service Providers have a 5.0 avg. rating from 170 verified reviews
Rankings as of May 2022
Explore the leading managed service providers ranked by our team of experts. Select the most suitable partner for your upcoming project based on average rates, team size, client reviews, expertise, portfolios and more.
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Best Managed IT Service Providers
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ELEKS delivers software and consulting services to a host of Fortune 500 companies and large enterprises. Staffed by over 2000 professionals including a sales forces on three continents, ELEKS helps businesses realize their potential through forward-thinking programming customized solutions.
Itransition helps large, medium-sized companies and startups to design, develop and evolve software that supplies their ad-hoc needs and brings ideas to life. From business process inquiry and modelling, to systems engineering, we provide tailored services to enable integrated digital enterpris...
Boldare is an agile-powered company with 17 years of experience in the international software development market.Boldare helps companies at each stage of the product development cycle: from ideating with a prototype, testing a product with an MVP, to finding a product-market fit ...
Premium software consultancy: Scaleups & Enterprises.Blockchain | DeFi | FinTech | EduTech | HealthTech. From stunning product design to flawless code. We help you win!
Intetics is a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions built with RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies.
A nearshore software development company based in Argentina, Altoros Labs provides fully managed solutions based on NoSQL databases, cloud platforms, and back-end and front-end technologies. The company also provides managed IT support, staff augmentation, software testing & QA services. Contact us!
At Rootstrap we combine creativity, technical expertise, and process-driven development
At Rootstrap, we help companies scale people, processes, and products through outcome-driven development.We’ve helped launch more than 750+ digital products with more than 100 million combined downloads.
A Trusted Tech Partner for Global ExpansionGeomotiv is a US-based custom software development and IT staff augmentation company. Since 2010, we have been serving clients globally and providing international talent for projects in EdTech, eCommerce, Adtech, Linear and OTT TV, and other domains.
The business world is changing. Let’s shape it together.
Glorium Technologies helps to bring your healthcare product to the market with niche expertise in healthcare software solutions. With more than 10 years of deep industry knowledge, we help you to reach the market and get ahead of the competition with speed, superior quality, and compliance.
Haltdos provides Web Application Firewall and DDoS Protection to Online Businesses
Haltdos promises an intelligent WAF & DDoS mitigation service with a multi-layered security to online businesses requiring zero management. It is a self-learning solution which continuously learns and adapts network/website traffic and provides real-time and historical insights with stunning visuali...
Diffco is a leading app development team of world-class senior developers that helps companies to become market leaders. 12+ years of experience and 1000+ successfully launched projects in Mobile, Web, and AI.
We are a group of IT security specialists, ethical hackers, and researchers driven to identify security flaws before cyber threat actors does.We assist you in protecting your company from hackers whether you require a rapid security check, an in-depth security assessment, or ongoing cybersecurit...
Welcome to Frontend House. Your idea can make itself at home.
We are a team of developers and UX/UI designers delivering innovative solutions for businesses. We understand the importance of the front end and its influence on the success of the product. Find out how inspiring your business could be. Powered by Liki! Experts from Frontend house are enthusiastic...
VERSA Technologies, Inc. is a leading provider and integrator of Network Technology Solutions headquartered in North Carolina.Visit our LinkdIn to view some customers we work with!
Greelow is a global app development company that provides software services and professional guidance for Startups and Businesses of all sizes. We are experts in mobile app and web development. Let´s transform your dreams into successful projects!
Building web apps you will be proud of. There are only certain times you should call Kodius. When?
In many cases, Kodius performs no better or worse than other digital agencies, so we are not an advantageous choice. However, if you are looking for a strong business acumen... A team that pushes back... Generalists not obsessed with particular technology... Do read more.
Q3 Technology is an organization for building quality software and providing services to clients and helping in making digital India. For over 25 years we have helped our clients with their enterprise software and application needs.
Real Problems, Real Solutions: Gray Analytics Is Meeting The Need
In a world filled with complex threats, Gray Analytics brings clarity to the critical mission of cybersecurity. As a cybersecurity risk management company, we provide best-practice services across a broad spectrum of cyber scenarios, from Supply Chain Intelligence to Enterprise Cybersecurity, for bo...
Complete IT Services for Long Island and NY Tri-state Area businesses specializing in healthcare practices, law firms, and general small- to medium-sized businesses for over 25 years.
Reliable DevOps services provider for startups and SMEs
Our expertise covers a large number of services: from architecture and infrastructure operations to deployment, testing, and automation; from setting up CI/CD pipelines to Cloud migration and ensuring scalability. Over the years, we have successfully cooperated with businesses of various sizes and a...
Ashton Technology Solutions is a strategic business technology consultant and managed IT services provider serving SMBs throughout Greater Cleveland and Northeast Ohio. We don't serve technology; we serve the people who rely on it.
Nerds Support, Inc. provides Award-Winning Managed IT Services, IT Consulting, VoIP Phone Services and Cloud computing solutions to small and medium sized businesses in industries such as Accounting, Logistics, Finance, Wealth Management and more. With a predictable, flat-rate cost, our 24/7 IT Supp...
Going the distance isn’t just a catchy phrase - it's our philosophy.
We are here to help you get it done. With our expert team of consultants, we help you find solutions to your toughest problems and turn your ideas into reality.
Providing IT Managed Services for small businesses in Florida & Georgia
DPC Technology has been in business for over 36 years. We provide IT support managed services for small businesses in Florida & Georgia. We specialize in the dental, legal, and construction industries. At DPC we answer our calls live and provide a 15 minute guaranteed response time on all tickets....
MANAGED IT AND CYBERSECURITY SERVICES. FOR YOUR BUSINESS. YOUR GOALS. YOUR PEACE OF MIND.
Zeta Sky set out to create a company of dedicated IT experts who could move businesses to the cloud and deliver greater flexibility and value. We provide secure, simple, and scalable solutions to meet your business needs and empower all teams, IT and non-IT alike.
Integris is your technology partner: giving you peace of mind and the tools your business needs to thrive. We provide premium technology solutions for small-to-medium-sized businesses across the country. Get started with Integris today.
Datalink Networks is an IT managed services and solutions provider that serves clients of all industries and sizes nationwide. As a dedicated Microsoft Gold Partner, we also leverage our partnerships with IT technology vendors to provide our clients with the best solutions and support on the market.
You’ve got IT problems, and we’ve got the solution. At Computer Resources of America, we take on your most complicated IT challenges and provide the expert support you need to navigate your way through them. Contact us today to learn more about our IT support services and our workplace technology so...
A Software Quality Assurance, Testing & DevOps Company
Established in 2000, Testhouse is a global, independent, technology agnostic Software Testing and Quality Assurance company based out of London, UK with operations in the Middle East, USA, Australia, New Zealand and India.
America One Tech is a Boston-based IT services company offering expertise in Computer Repair, IT Support, Network Integration, Managed IT Services, Remote Access & Network Security, IT Staffing and Computer Training. We've served businesses in Greater Boston and New England for over 20 years.
We provide a complete set of digital transformation services to help companies stay competitive and secure. With our network of clients we provide Interactive technology applications, mobile and web app developement, Cubersecurity services and operation center and world class experts in Data enginee...
A ‘Preferred Technology Partner’ of choice for leading ISVs, enterprises and industrial organizations, we craft and deliver software solutions using latest digital technologies to accelerate digital transformation in our customer’s digital journeys.
Electric, an IT solutions company, is redefining how organizations handle IT by exceeding the level of service that businesses have come to expect from all other aspects of their business and the technology that supports it.
Dataprise is committed to creating a one-of-a-kind customer experience and is dedicated to customer success, striving to provide each business with an unfair competitive advantage through IT.
TECHBLEED is a Managed Service Provider that specializes in streamlining IT services for organizations in need of implementing information security protocols, remote monitoring, disaster recovery, and internal and external business communications.
You need technology, and not just for operational continuity – it should be an essential piece in your growth strategy. With technology changing at such a rapid rate, what’s available to you is always changing and it’s hard to keep up with all the cost saving and competitive enhancing options for yo...
Red Key was founded by Alex Markov and Paul Grenci in 2002, with roots in the technology world originating during the early years of commercial internet and Windows computers. Our mission from inception was to create a forward-thinking IT firm with pristine attention to detail and a focus on the suc...
Managed service providers handle IT operations to ensure peak performance, therefore improving business operations and cutting down expenses.
Their primary goals are:
To assist a business that has little or no internal capabilities
To support experienced IT teams that have too many responsibilities
For a fixed monthly fee, organizations can outsource ongoing support where the managed service provider (MSP) will be responsible for:
Handling the organizations’ IT infrastructures and workstations
Performing proactive monitoring and maintenance
Managing the entirety or portions of their IT systems
Providing priority support and user & device management
The partnership between the vendor and the client is agreed upon a Service Level Agreement (SLA), a contract that documents the exact services offered by the IT services providers, including availability, responsibilities and cost.
The global managed services revenue will reach $356.24 billion by 2025
What Is The Difference Between Managed Service Providers And Cloud Service Providers?
Cloud service providers offer a range of IT services via a network, such as:
Public cloud - the infrastructure is shared with other clients.
Private cloud - uses an internal intranet and the client’s own IT team manages the cloud environment.
Hybrid cloud - some environments are controlled by the client’s IT team and others by cloud services providers.
This is a type of partnership where the service providers are less concerned with their individual customers and, instead, they focus on controlling the infrastructure, applications and operating system of the cloud.
Managed service providers (MSP), on the other hand, offer the kind of support to their clients that an in-house IT team would normally manage, including:
Monitoring security
Maintaining hardware
Keeping software up-to-date
In this case, organizations have a specific server assigned to them and their managed IT service provider will monitor the server and solve any issues that may arise.
Simply put, with cloud services subscriptions, you pay for specific services - like renting a server- whereas with managed IT services, you get the desired service - like server support- but also a team who will manage your server.
Here are the most common responsibilities of managed IT service providers:
1. Help desk
This is a great solution for organizations that have no IT resources in-house.
The service includes remote support, where a customer has access to an on-call IT specialist who can address issues quickly without affecting the organization’s productivity.
2. Security management
Considering that more than 155.8 million individuals were affected by data exposures in 2020, data breaches show no signs of slowing down. This indicates that the need for data security is more important than ever, especially for organizations that store huge amounts of sensitive information.
A managed service provider (MSP) can assist their clients with various security processes, including monitoring application compatibility, network intrusion detection and prevention, and virus and spam eradication.
3. Disaster recovery and data backup
Organizations manage data that are critical to their business operations. However, disasters can happen. This is where managed IT service providers can come in handy.
They can provide you with secure backups and data recovery for both small files and entire databases, ensuring the safety and integrity of vital information.
4. Monitoring and maintenance
IT service management companies monitor and maintain organizations’ systems and networks to ensure consistent uptime. This keeps computers and technologies up-to-date, minimizing the risk of financial loss and keeping the business productivity at its peak.
5. Reporting and analytics
Managed service providers supply its clients with detailed monthly reporting that measures the status and the health of their IT systems and networks.
After they evaluate the performance of these systems, these experts also offer suggestions and recommendations for improvement.
How Much Do Managed Services Providers Charge?
There are several key factors that affect the cost of managed IT services, including:
The type of services provided
The level of involvement required from the managed IT services team
The complexity of the client's infrastructure
The business industry
The amount of data that needs to be backed up
Whether the business already has an IT team
The most common type of pricing is per-user. In general, managed services providers in the U.S. charge between $100 and $150 per person, per month.
However, if you need more advanced services, such as security and consulting, then the cost of managed IT service packages can jump to $200-$250 per person, per month.
Some IT service providers may also offer per-device costs. In this case, they will charge you based on the number of devices your business uses, including computers, laptops, mobile devices, switches and servers.
For this type of pricing, you can expect to pay between:
$120-500 per server
$30-120 per workstation
$25-100 per firewall
$10-50 per switch
Why Should You Hire Managed IT Service Providers?
The revenue from global managed services will reach $356.24 billion by 2025.
The demand for these types of solutions has grown exponentially in recent years. This is because they carry some unique benefits for organizations.
Whether you are a small business or a well-established company, managed IT service providers can help you stay focused on expanding your business’s core competencies and better cope with time-consuming IT projects.
These are the key reasons to hire a professional managed service provider (MSP):
Reason #1: Work With Highly Qualified Experts
One of the biggest benefits of working with managed IT service providers is getting access to an entire team of highly qualified and experienced IT professionals at a flat monthly rate.
These experts have the necessary training and certifications specific to your industry, so they are competent and comfortable working with specific systems suitable to your business.
They also have access to the latest technology on the market which enables them to implement solutions easily and quickly. They are knowledgeable and equipped to keep your systems up and running while unlocking their full potential.
Reason #2: Ensure Data Compliance And Security
Internal data management is subject to a set of regulations created to keep it secure.
Organizations need to sift through the hundreds of current standards to see which ones apply to their specific businesses and industry and then meet various strict rules to ensure their data is maintained safely.
Some of the most widely applicable standards are:
Health Insurance Portability and Accountability Act (HIPAA)
Payment Card Industry Data Security Standard (PCI DSS)
Sarbanes-Oxley Act (SOX)
While some organizations are not familiar with these regulations, others don’t have the time to follow them due to their many obligations.
However, these rules are important to follow as they can minimize the risks associated with maintaining client data, credit card numbers and other vital information.
There are also certain consequences for violating these rules. It can cost businesses a great deal of trouble, like damaged reputation and hefty fines.
This is where IT service providers can come in handy.
They understand and can handle the complexities of compliance, ensuring that your organization meets all of the requirements and regulations. This will ultimately save your business a lot of money in the long run.
Reason #3: Enjoy Predictable Monthly Costs
Investing in IT systems is not only expensive, but it also requires calculating upfront expenses. However, predicting the cost can be difficult, especially as your business continues to grow.
When outsourcing managed IT services, this cost is consolidated into a fixed set of operating expenses, meaning that the solutions provided by the vendor are calculated into your operational budget.
Because managed service providers (MSP) in the USA typically operate with fixed monthly payment plans tailored to the organizations’ needs, the clients know how much and what they are paying for.
As a result, you don’t have to worry about any unexpected costs or additional fees.
Servers can fail and computers can malfunction due to various reasons, including electrical disruptions and unintentional human error.
It’s abundantly clear that organizations need to do their best to minimize system downtimes.
Managed service providers (MSP) know the best ways to reduce potential risks of system malfunctions. They take a proactive approach to maintenance and have the specialized expertise to identify and troubleshoot potential problems before they turn into a nightmare.
Reason#5: Increased Efficiency And Competitiveness
Managing IT services in-house requires technical expertise and takes research, development and implementation time.
This not only increases costs but may also decrease employee productivity.
Working with managed IT service providers is beyond any doubt cheaper and more effective. It means having your issues fixed quickly and keeping your systems healthy at all times.
These specialists serve as an extension of your team. They are not only a resource you use when something breaks, but they are also a valuable partner who ensures peak operations performance, increased business efficiency and competitiveness.
How To Select The Right Managed IT Support Company
The success of your IT projects can often depend on whether you have a suitable managed service provider (MSP) that delivers services and capabilities critical to your business.
With so many options on the market, choosing the best company can be a tricky process. However, considering the following factors can help:
1. Technical expertise and certifications
The company you hire should be competent and have the relevant expertise to handle your project.
To ensure you have the right experts by your side, look for vendors with the right qualifications and certifications. This will help you understand how technically inclined they are and discover their strengths and weaknesses.
2. Industry experience
The experts who have previous experience working with clients in the same or related industry can serve your business better.
They have unique insights into a similar set of IT operations like yours and can foresee potential issues successfully. This can be the key to cutting costs and improving efficiency.
3. References and reviews
IT projects involve handling highly sensitive information, so you need to ensure you hire a trustworthy partner before you hand over your IT functions.
Therefore, make sure to verify these companies’ skills and reliability by asking them for some client references.
Checking their reviews is also recommended since it will give you additional information on their flexibility, transparency, communication skills and work culture.
4. Responsiveness
The response time of the prospective managed service provider (MSP) is another key factor to consider.
If some issues come up, you would want to resolve them immediately because it may cost you money. No matter how big the problem is, these experts should be available on short notice and provide solutions quickly.
A good tip here would be for the provider to give upfront estimates of response times which will be included in your contract. This will give you an idea of how long it will take them to respond and fix issues in the future.
5. Contract
The partnerships between organizations and IT service providers rely on a Service Level Agreement (SLA).
However, to ensure you get what you pay for, make certain that the partner you hire offers a contract that includes all of the services your business needs. Other vital information that these legal documents should include are:
Plan of action when issues arise
Response time
Warranties and legal pointers
Performance agreement
Termination circumstances
15 Questions To Ask Managed IT Service Providers
What are your core competencies?
What relevant certifications do you have?
Can you provide me with some client references?
Have you worked on similar projects?
How can you help me reduce my business costs?
What security services do you offer?
What is your disaster recovery plan?
What compliance frameworks do you support?
What is included in the legal agreement?
What sort of response time can I expect?
Do you offer after-hours support in case of emergencies?
How often will you do backups?
What is the estimated cost?
Can your service provision expand as my business needs grow?
Will you provide me with reports on the health of the IT systems and how often?
Takeaways On Managed Service Providers
Managed IT service providers can help your business better manage your IT environment.
They offer various types of solutions, the most common being:
Help desk
Security management
Disaster recovery and data backup
Monitoring and maintenance
Reporting and analytics
Managed service providers (MSP) in the United States may charge you between $100 and $250 per user, per month.
You should consider hiring these types of companies in order to:
Work with highly qualified experts
Ensure data compliance and security
Enjoy predictable monthly costs
Minimize downtimes
Increased efficiency and competitiveness
To choose the best partner for your IT project, consider the following factors: