Question 1

What is a digital advertising agency?

Accepted Answer

A digital advertising agency is an agency that creates, plans, and executes online advertising campaigns for businesses. It leverages various digital channels, such as search engines, social media platforms, websites, and mobile apps, to promote products or services and reach target audiences at every stage of the sales funnel.

Ad spending in the digital advertising market is expected to reach $740.3 billion in 2024. Mobile platforms will dominate, making up 70% of total ad spending by 2028.

The projected rise in programmatic advertising, expected to contribute 81% of digital advertising revenue by 2028, highlights the significance of data-driven and automated approaches in maximizing advertising effectiveness and ROI.

These projections emphasize the role of digital advertising in enabling businesses to reach and engage their target audiences in the rapidly changing landscape of online consumer behavior.

Question 2

What services do digital advertising agencies offer?

Accepted Answer

Digital marketing agencies offer highly targeted, customized campaigns to turn your intended audience into a long-term clientele through the following services:

Industry analysis: Analyzing how online consumers react to ads in your industry by understanding what they search for and what makes them click on an ad.
Competitor analysis: Researching competitors' strategies across search engine optimization (SEO), content, social media engagement, and advertising to identify opportunities for differentiation and improvement.
Campaign planning and execution: Creating and managing digital advertising campaigns on different channels through pay-per-click (PPC), social media, and display advertising, and email marketing.
Creative services: Producing digital content, including ad copy, graphics, videos, and interactive media to engage audiences and convey the brand message effectively.
Analytics and optimization: Evaluating the effectiveness of campaign performance through data and metrics and identifying areas for improvement. Adjusting strategies in real-time to optimize results and maximize return on investment (ROI).

Types of digital advertising include:

Display ads: Visual ads appearing on different areas of a web page or an app. They can be in the form of banners, static, or animated images, or videos.
Search engine marketing (SEM): Paid search ads at the top or bottom of search engine results pages (SERPs) on search engines like Google, Bing, and Yahoo.
Shopping ads: Detailed product information with prices and images.
Social media ads: Images, reels, carousels, or slideshows displayed on Facebook, Instagram, LinkedIn, Twitter, TikTok, Pinterest, and other social networking channels, that are highly targeted based on user demographics, interests, and behaviors.
Online video ads: Displayed before, during, or after online video content, such as on YouTube or other streaming media platforms.
Influencer marketing: Collaborating with influencing individuals who create sponsored content on their social media channels, blogs, or YouTube videos to endorse a brand's offers to their followers.
Affiliate marketing: A performance-based advertising model where businesses pay affiliates for driving traffic or sales to their website through a unique URL.
Email marketing: Utilizing targeted email campaigns to communicate directly with potential or current customers, promoting products, services, or offers, and fostering customer loyalty and engagement.
Retargeting: Displaying ads to users who have previously visited a website or interacted with a brand, with the goal of re-engaging and encouraging them to act — buy a product, subscribe to a service, or sign up for a newsletter.

Digital advertising services' effectiveness is perfectly illustrated in the following example:

First Watch's campaign, conducted by Vert Digital, aimed to boost brand awareness of Purple Haze juice. Vert Digital created a broad, engaging campaign that featured video content and influencer partnerships across social media. This strategy led to remarkable results, including 12.7 million video views at just $0.01 per view and a total of 26.2 million impressions, demonstrating the power of targeted digital advertising in achieving significant brand engagement and visibility.

Question 3

What is the difference between digital advertising and digital marketing?

Accepted Answer

The difference between digital advertising and digital marketing lies in the scope of services, tactics, and outcome orientation.

Digital advertising is a focused tactic within the broader field of digital marketing. It aims to drive immediate sales or actions through targeted online ads, such as display ads, PPC campaigns, and social media advertisements. It's designed for quick visibility and conversion, emphasizing direct promotional messages to spur short-term customer responses and generate profits.

Meanwhile, digital marketing is a comprehensive approach that includes various strategies and channels beyond advertising — SEO, content marketing, email campaigns, and social media management. Its long-term goal focuses on building brand presence, engaging with the audience, and fostering sustained business growth through developing relationships and loyalty over time.

Aspect	Digital Advertising	Digital Marketing
Promotional techniques	Paid ads across various digital channels	Search engine optimization (SEO), social media management, content creation and marketing, web design and development, and more
Content types	More promotional with a call-to-action (CTA)	More informative
Goals	To generate or improve sales by promoting a product or a service	To enhance brand visibility and build long-term relationships with customers
Focus of outcomes	Measured by key performance indicators (KPIs) directly related to advertising metrics such as click-through rates (CTR), cost-per-click (CPC), conversions, and return on ad spend (ROAS)	Measured by web traffic, lead generation, customer engagement, brand awareness, search engine rankings, and overall ROI
Target clientele	Startups looking to quickly boost online visibility Brands launching a new service or product line eCommerce businesses seeking to increase conversions and sales Businesses requiring a fast and effect way to promote an event	Businesses looking to establish authority, credibility, and trust among their target audience Organizations with limited budgets for paid advertising Nonprofits seeking to raise awareness, mobilize supporters, and engage with their community over the long term

Question 4

How much does an online advertising agency charge for its services?

Accepted Answer

Online advertising agencies often charge small businesses between $2,500 and $12,000 per month for their services. These costs can escalate for larger businesses with greater advertising needs.

Besides investing in the agency's services, businesses must also consider the expenses associated with paid advertisements on popular internet platforms, as follows:

Platform	Average CPC	Factors affecting the costs
Google	$1 to $2	Ad types Industry Ad quality score Current trends Keywords
Facebook	$1.72	Ad quality and relevance Audience targeting Bidding strategy Ad placement Ad objectives
YouTube	$0.25 to $0.35	Ad types Audience targeting Bidding strategy
Instagram	$1.33	Ad types Bidding strategy Ad quality and relevance Estimated action rates Audience targeting The timing of placing ads Ad placement
TikTok	$0.02	Ad types Ad creative Campaign objective Target audience Bidding strategy Competition within the given industry
LinkedIn	$2 to $15	Ad types Target audience Bidding strategy Ad relevance Ad objective
Pinterest	up to $1.50	Ad types Target audience Ad format Seasonality and demand Bid strategy and budget

The top 50 digital advertising companies on DesignRush charge an average of $100 per hour. 15.34% of the online advertising agencies accept projects with a minimum budget of $1,000, while only 1.21% require a $50,000+ minimum budget.

Question 5

Why should I hire digital advertising agencies?

Accepted Answer

You should hire digital advertising agencies because they can create highly targeted ads, allowing you to reach the right prospective customers who are likely to convert. These agencies also provide instant measurable results showing whether your ad campaigns perform effectively. Their reports include the number of clicks per ad, the users' location, and other meaningful attributes.

Other advantages you can gain when you enlist the services of professional digital advertising agencies include:

Expertise: By partnering with professionals, you can take advantage of their profound knowledge in digital advertising, including pay-per-click (PPC) advertising, social media marketing, and SEM. Your campaigns will be crafted and executed by experts who understand how to maximize efficiency and effectiveness across different digital channels.
Access to advanced technologies: Agencies provide access to sophisticated tools, software, and analytics platforms, enabling campaign optimization, detailed performance tracking, and actionable insights. Technological advantage facilitates data-driven decision-making and enhances the ability to adjust strategies for top-performing results.
Scalability: Digital advertising companies tailoring strategies to align with your current budget, goals, and growth objectives. Scalability ensures that your marketing efforts can evolve with your business, maximizing opportunities for expansion and success.
Adaptability: Professionals can adapt to evolving ad platforms, algorithms, consumer behaviors, and other changes in the digital world. They ensure your advertising tactics remain effective and your campaigns adjust proactively to the ever-changing online ecosystem.
Time and resource efficiency: Entrusting your digital advertising to an agency frees up your internal resources and allows you to focus on core business operations. With experts handling your marketing efforts, you can achieve better results without the need to manage every detail directly, saving time and allowing for more efficient resource allocation.

When Pure Flix, a movie and TV show streaming service, needed to attract more signups, it hired digital advertising agency, ClickToast, to improve its ad campaign tactics. The agency restructured the client's Google Ads accounts, campaigns, and ad groups for better segmentation, visibility, and budgeting. It also segmented the Facebook ads for greater control over costs while leveraging the platform's targeting capabilities and Pure Flix's existing audience. For Microsoft Ads, ClickToast reworked and expanded one active campaign into several others.

The new campaign structure implemented by ClickToast allowed Pure Flix to maximize performance, with significant increases in:

Overall traffic (45%)
Overall conversions (53%)
Paid traffic (84%)
Paid conversions (85%)

Question 6

How do I choose the best digital advertising company?

Accepted Answer

To choose the best digital advertising company, follow this guideline:

Determine your goals and budget: Set your objectives for hiring an online advertising company and allocate an adequate budget based on these needs.
List interesting options: Research agencies from reputable online directories and create a list of candidates you want to learn more about.
Assess specialization and expertise: Check whether the agencies specialize in certain industries or types of advertising (e.g., PPC, social media, SEO) that align with your business needs. Understanding their area of expertise helps ensure they have the specific skills and experience to meet your objectives.
Check their portfolio: Visit their websites and investigate previous successful projects to gain insights into their services, processes, and results.
Explore reputation and reviews: Read vetted online testimonials to learn what their clients think about work quality and ethics. See if you can also get recommendations from peers within your sector.
Check their client care: Find out how they provide customer service, considering their responsiveness and prompt resolutions to concerns.
Shortlist the candidates: Trim your prospects into two to five agencies.
Conduct interviews and send RFPs: Set a meeting with each shortlisted candidate and send a request for proposal (RFP) — a document that will solicit proposals from potential vendors, detailing project requirements and criteria for selection to facilitate comparison and selection of the best service provider.
Ask questions: The interviews with your potential partners are an opportunity to ask as many valuable questions as you can. Besides inquiring about their technical skills and capabilities, observe how they communicate, assessing whether you will make a good team.
Evaluate results and decide: Finalize your pick based on the assessment of the proposals and interviews.

Need help finding the ideal digital advertising company to help your business thrive? Explore DesignRush's Marketplace where we'll connect you with a curated selection of agencies you can choose from, free of charge.

Question 7

What questions should I ask a digital advertising agency before hiring one?

Accepted Answer

Ask digital advertising agencies the following questions to make an informed decision and hire the right candidate:

Its Relevant Background

Have you worked with businesses in our niche? What results have you delivered for them?
Do you have an up-to-date portfolio where I can see your previous work?
What are your strategies for optimizing advertising budgets?
What KPIs do you focus on when running online ad campaigns?
How do you adapt your online advertising strategies to the various stages of the buyer's journey?

Company Services and Processes

What online advertising services do you offer?
How do you create effective campaigns?
What types of ads do you run?
What tools and metrics do you use to measure the success of the campaigns?
Will you send reports that track the results of online ads?
How do you typically rectify a campaign that doesn't deliver the desired results?
What project management tool do you use?
How do you charge for your services?

The Project

How will you analyze our competition and target audience?
How can you help our brand stand out from the competitors?
What emerging trends do you believe can fit your online advertising strategies for our business?
Who will work on my project and who will be the main point of contact?
To what extent will our internal team's involvement be?
How long will it take to see the results of digital advertising?

Question 8

What are the best digital advertising companies in the U.S.?

Accepted Answer

The best digital advertising companies in the U.S. are:

Vert Digital
- 5.0 stars on Google (13 reviews)
- Top clients: First Watch, Oglethorpe University, Anywhere, Purple Haze
ClickToast
- 5.0 stars on Google (7 reviews)
- Top clients: ReVision Energy, Atlantic Federal Credit Union, Aircall, Pure Flix
Online Optimism
- 4.9 stars on DesignRush (14 reviews)
- 5.0 stars on Google (14 reviews)
- Top clients: First Bank and Trust, Hibernia Bank, Superior Honda, Mid City TMS
Hudson Creative
- 5.0 stars on Google (2 reviews)
- Top clients: PepsiCo, City Winery, Urbanspace, NYC Tourism + Conventions
ESB Advertising
- 4.0 stars on Google (3 reviews)
- Top clients: Jim McKay Cheverolet, Paisanos Pizza, Mattress Warehouse, Express Home Buyers

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