Our directory features top CRM consulting firms in the United States, assessed by 12 industry experts and informed by 650+ verified client reviews to help businesses identify the right CRM consultants.
Discover the Best CRM Consulting Firms Across the United States
4 Companies-Rankings updated: September 05, 2026
CRM consulting companies are assessed based on technical expertise, delivery quality, and verified client feedback to support informed decision-making. Some placements may be paid partnerships.
VerifiedVerified by the DesignRush team for authenticity and credibility.
Full-cycle software development powerhouse
Since 2013, we've delivered 300+ digital products across 17 countries, empowering brands like Porsche, Panasonic, Transparency International, Heinemann, CBRE, and dozens of ambitious startups and scaleups...
Top Services:
Mobile App Development
Software Development
Staff Augmentation
AI Development
Web Development
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Location
San Francisco, California
Number of Employees
100 - 249
Average Hourly Rate
$45/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
24 Projects Listed
Empat Services
Mobile App Development
Software Development
Staff Augmentation
AI Development
Web Development
IoT
Managed Services
VR/AR
CRM Consulting
DevOps Consulting
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Porsche
Heinemann Duty-Free
Panasonic
Obimy
CBRE
Restream
FuelFinance
Transparency International
Data sourced from the agency's DesignRush profile
Empat Reviews & Testimonials
Angie Tromley-Morales, PMP CEO at House Caddy
5.0★
Mobile App Development Review from Angie Tromley-Morales, PMP
We hired Empat to design and build the MVP of House Caddy, a household management app that keeps receipts, warranties, manuals, and repair history in one place, with reminders for expiring warranties and maintenance. The product also helps homeowners prepare a full digital home history for future property transfers.Empat delivered end-to-end work: discovery, UX/UI design, Flutter mobile development, and a Python backend. They implemented a clear flow where users first create home appliances/systems and then attach documents and repairs to each item.A major highlight was Empats AI expertise. AI features simplify the entire user journey by auto-filling appliance details from photos/docs/links, assisting with utility provider setup, and importing contacts to speed up adding contractors. This reduced manual input and made onboarding fast and intuitive.Communication was excellent, with proactive brainstorming, clear sprint updates, and on-time delivery. The MVP is market-ready, early feedback is very positive, and Empat proved to be a reliable, product-driven partner with strong mobile, backend, and AI capabilities.
Vitalii Drach CEO at RD2
5.0★
Mobile App Development Review from Vitalii Drach
We collaborated with this team to develop custom software for tracking our client base and analyzing performance metrics. The solution allows us to monitor client success in real time, visualize key trends, and make data-driven marketing decisions.The Empat team was professional, communicative, and highly attentive to our needs. They quickly understood our workflow and created a system thats both intuitive and scalable. Thanks to their work, weve streamlined our internal processes and gained much better visibility into our clients results.Were very satisfied with the outcome and would definitely recommend Empat to anyone looking for a reliable software development partner.
Namik Abdulzade cto at Paymonix
5.0★
Software Development Review from Namik Abdulzade
Collaborating with this team has been exceptional from beginning to end. They quickly grasped our goals and delivered a scalable, high-quality payment platform with seamless integrations and an intuitive interface. Their technical skill, attention to detail, and proactive communication kept everything running smoothly and transparently.We were particularly impressed by their ability to manage complex requirements, build strong analytics, and design a checkout experience that fits our brand perfectly. The project was delivered on schedule, surpassed expectations, and has already made a meaningful impact on our operations.We confidently recommend this team to anyone seeking a reliable, talented, and forward-thinking development partner.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Top 1% Software Development Company Trusted By Fortune 500
CraftedQ is a one-stop shop for all your digital needs. Our team of 300+ experts in full-stack development, DevOps, cloud architecture, product development, digital consulting, UI/UX design and project management can help your business create a comprehensive digital presence...
Top Services:
Software Development
Web Development
Mobile App Development
Staff Augmentation
WordPress Website Design
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Location
Houston, Texas
Number of Employees
250 - 499
Average Hourly Rate
$25/hr
Minimal Budget
$25,000 - $50,000
Portfolios Count
14 Projects Listed
CraftedQ Services
Software Development
Web Development
Mobile App Development
Staff Augmentation
WordPress Website Design
eCommerce Development
CRM Consulting
ERP Consulting
Product Design
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Amplify
Pitney Bowes
Postnord
E&Y
Accruent
Citibank
Mckesson
PWC
GlobalLogic
HSBC
Data sourced from the agency's DesignRush profile
CraftedQ Reviews & Testimonials
Sarahh Palinn Head of Technology and Data Analytics at HackerEarth
5.0★
Mobile App Development Review from Sarahh Palinn
CraftedQ exceeded our expectations in delivering a top-notch custom mobile app for our marketplace. As the Head of Technology and Data Analytics at HackerEarth, I worked closely with their team, and their expertise in mobile app development truly stood out.CraftedQ demonstrated a deep understanding of our project requirements, ensuring a seamless and user-friendly experience. Their commitment to excellence and innovative solutions were evident throughout the development process. The team's proficiency in creating a marketplace app tailored to our needs was remarkable.From the initial planning stages to the final execution, CraftedQ showcased professionalism, meeting deadlines effectively. The collaboration was smooth, and communication was transparent, allowing us to stay informed and engaged at every step.What sets CraftedQ apart is their attention to detail and dedication to delivering not just a product, but a solution that aligns with our business goals. Their technical acumen, combined with a creative approach, resulted in a mobile app that has significantly enhanced our marketplace's functionality and user experience.I highly recommend CraftedQ for any mobile app development project. Their skillful team, commitment to quality, and ability to bring innovative ideas to the table make them an invaluable partner in the tech and development space. We look forward to future collaborations with CraftedQ for continued success in our projects.
Emilia Thomas Head of Technology and Data Analytics at Schwarz IT Bulgaria
5.0★
Mobile App Development Review from Emilia Thomas
CraftedQ exceeded our expectations in delivering a custom mobile application for Schwarz IT Bulgaria. As the Head of Technology and Data Analytics, I was thoroughly impressed with their professionalism, expertise, and commitment to excellence throughout the project.CraftedQ's team demonstrated a deep understanding of our specific needs and translated them into a seamlessly functioning mobile app. Their approach to mobile app development showcased a perfect blend of creativity and technical proficiency. They consistently went above and beyond to ensure that the final product not only met but surpassed our expectations.The communication throughout the project was transparent and efficient. CraftedQ maintained a high level of collaboration, keeping us informed about the progress and promptly addressing any concerns or modifications needed. Their adaptability to changes and proactive problem-solving were instrumental in the project's success.What sets CraftedQ apart is their unwavering dedication to delivering high-quality results. The mobile application they developed stands out for its user-friendly interface, cutting-edge features, and flawless performance. CraftedQ's attention to detail and commitment to delivering within the agreed timelines are commendable.The entire process, from conceptualization to execution, was smooth and well-managed. CraftedQ's team showcased a keen eye for design aesthetics and a deep understanding of the latest trends in mobile app development. Their innovative solutions added significant value to our project.
Lea Flatoue Business Owner at Lettuce Eat
5.0★
Mobile App Development Review from Lea Flatoue
As the owner of Lettuce Eat, I had the privilege of working with CraftedQ on a crucial project - Lettuce Eat 1.0, our mobile app development. From the initial concept to the final launch, our experience with CraftedQ was exceptional.We chose CraftedQ for our mobile app development based on their reputation and expertise in the field, and they exceeded our expectations in every way. The project, Lettuce Eat 1.0, demanded not only creativity but also a high level of technical proficiency, and CraftedQ delivered on both fronts.One of the standout qualities of CraftedQ is their commitment to understanding their clients' unique needs. They took the time to thoroughly comprehend our vision for Lettuce Eat 1.0 and transformed it into a user-friendly, feature-rich mobile app. Their team displayed a remarkable level of flexibility and responsiveness to our evolving requirements throughout the project.The craftsmanship and attention to detail exhibited by CraftedQ are truly commendable. They created a mobile app that not only met our functional requirements but also boasted an aesthetically pleasing design. The user interface they designed was intuitive and engaging, enhancing the overall user experience.Furthermore, CraftedQ's commitment to project timelines and deadlines was a significant asset throughout our collaboration. They ensured that Lettuce Eat 1.0 was developed on schedule, allowing us to make a timely entry into the market.The open lines of communication with their team were greatly appreciated. They were receptive to our feedback and kept us informed at every stage of the development process. This transparent approach made us feel confident in the progress and quality of the project.In terms of cost, CraftedQ provided us with a competitive pricing structure without compromising on the quality of their work. We received excellent value for our investment.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Infinity Technology Consulting, Inc. is a trusted Atlanta IT company providing reliable computer support for homes and businesses for more than 23 years. We deliver the best managed IT services in Atlanta, helping clients, employees, and stakeholders operate in secure and efficient technology environments...
Top Services:
Managed Services
Cloud Consulting
IT Services
Cybersecurity
CRM Consulting
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Location
Atlanta, Georgia
Number of Employees
Under 49
Average Hourly Rate
$50/hr
Minimal Budget
$25,000 - $50,000
Infinity Technology Consulting Services
Managed Services
Cloud Consulting
IT Services
Cybersecurity
CRM Consulting
DevOps Consulting
IT Compliance Solution
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
We are a small business in Atlanta and Infinity Technology Consulting completely transformed how we handle IT security. They spotted risks we had no idea about and resolved everything fast. Response time is outstanding and remote issues get fixed within minutes. Transparent flat rate pricing with no surprise bills is perfect for a small business like ours. Highly recommend them to any Atlanta business looking for reliable IT security support!
Javon Charlize Review from Google
5.0★
Javon Charlize's Review Sourced from Google
Infinity Technology Consulting helped our business in Atlanta with cyber security and managed IT services. Their team was professional and explained the risks and solutions clearly. The pricing was fair and transparent, and everything was handled smoothly from start to finish. I feel much more confident about our network security now.
A Google User Review from Google
5.0★
A Google User's Review Sourced from Google
Infinity Technology Consulting helped our business in Atlanta with cyber security and managed IT services. Their team was professional and explained the risks and solutions clearly. The pricing was fair and transparent, and everything was handled smoothly from start to finish. I feel much more confident about our network security now.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
We have extensive global resources, deep industry, business process, and technological expertise, as well as a track record of producing uplifting success tales for businesses all over the world...
Top Services:
Mobile App Development
Software Development
Software Testing
Wearables
CRM Consulting
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Location
Chicago, Illinois
Number of Employees
100 - 249
Average Hourly Rate
$40/hr
Minimal Budget
$25,000 - $50,000
Taction Software Services
Mobile App Development
Software Development
Software Testing
Wearables
CRM Consulting
Big Data Analytics
Staff Augmentation
DevOps Consulting
AI Development
IT Services
Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
Airtel
Today
Docmate
AHT (American Healthcare Technologies
CRT Medical System
Data sourced from the agency's DesignRush profile
Taction Software Reviews & Testimonials
UDIT CHIKAR Review from Google
5.0★
UDIT CHIKAR's Review Sourced from Google
Being part of this team has been an awesome experience. From day one, I felt welcomed and supported. The projects we work on are cutting-edge, especially in healthcare and mobile app development, and there's a real sense of purpose behind everything we do. The leadership values new ideas and encourages growth, which makes it a great place to build your career. Honestly, it’s the best custom software development company in Chicago to work for if you're passionate about tech and making a difference.
Mansi Sharma Review from Google
5.0★
Mansi Sharma's Review Sourced from Google
I’ve been part of this company for a while now, and it’s been an amazing journey. The environment is fast-paced but supportive, and there’s always something new to learn. We work on impactful projects, especially in the healthcare space, which makes the work feel meaningful. The leadership is approachable, and there’s a strong focus on innovation and quality. Proud to be part of what I truly believe is the best custom software development company in Chicago.
Kuldeep Singh Review from Google
5.0★
Kuldeep Singh's Review Sourced from Google
Working here has been a truly rewarding experience. The team is talented, collaborative, and always pushing to stay ahead with new technologies. What I appreciate most is the company’s focus on both employee growth and delivering real value to clients — especially in the healthcare space. There's a strong sense of purpose in the work we do. Without a doubt, this is the best custom software development company in Chicago for anyone looking to grow their skills and be part of meaningful projects.
Reviews verified by DesignRush and sourced from the agency's profile View All Reviews
Frequently Asked Questions About CRM Consulting Firms
What services do CRM consulting companies in the USA provide?
US CRM consulting firms help organizations select, implement, customize, and optimize customer relationship management platforms that centralize data and improve customer experiences.
Offerings vary by provider but most focus on the following core service areas:
CRM implementation & customization: Platform setup, workflow automation, data modeling, custom objects, dashboards, and integrations.
CRM migration & data management: Data cleansing, migration from legacy systems, system consolidation, and quality assurance.
Sales, marketing, & service enablement: Sales pipeline design, marketing automation setup, customer service workflows, and reporting.
Ongoing CRM optimization & support: System optimization, user adoption support, performance monitoring, and ongoing enhancements.
How much does CRM consulting cost in the United States?
The cost of CRM consultants can vary based on platform complexity, number of users, integrations, and the level of customization required.
Based on our agency listing data:
Entry to mid-range CRM projects: From around $1,000–$50,000+, depending on scope, user count, and implementation depth.
Larger CRM implementations and customizations: Expect $25,000–$100,000+ for advanced workflows, integrations, and multi-team deployments.
Hourly rates: US companies commonly list hourly rates in the $25–$55 range, with some agencies advertising higher rates that extend into the low- to mid-hundreds per hour
When can clients expect ROI from a CRM consulting project?
Return on investment from CRM consultants tends to happen in stages, as adoption and optimization progress:
Short term (1–3 months): Improved data visibility, cleaner pipelines, and reduced manual processes.
Mid term (3–9 months): Increased sales productivity, better lead management, and improved reporting accuracy.
Long term (9–18+ months): Higher customer retention, stronger forecasting, scalable revenue operations, and improved customer lifetime value.
What is the normal project timeline for US CRM consulting services?
CRM consultants timelines vary depending on business size, number of users, and system complexity. However, most US-based projects follow predictable timeframes:
CRM assessment & planning: 2–4 weeks
Small-to-mid CRM implementations: 1–3 months
Enterprise CRM rollouts: 6–12+ months
Optimization & enhancements: Ongoing
How do CRM consultant requirements differ across US industries?
CRM requirements vary by industry due to differences in customer journeys, compliance requirements, and operational complexity:
B2B & Professional Services: Pipeline visibility, account management, and forecasting accuracy.
eCommerce & Retail: Customer segmentation, omnichannel engagement, and marketing automation.
Healthcare: HIPAA-compliant data management, patient engagement workflows, and reporting.
Financial Services: Security, compliance, and complex customer lifecycle tracking.