Our directory features top CRM consulting firms in the United States, assessed by 12 industry experts and informed by 650+ verified client reviews to help businesses identify the right CRM consultants.
Organic rankings are determined by five factors: top services, reviews, portfolio, awards/press, and team expertise. Sponsored listings pay for a placement that appears above organic positions. Sponsorship does not affect star ratings or review content - read more on our methodology page.
ELEKS
VerifiedVerified by the DesignRush team for authenticity and credibility.ELEKS, a trusted partner for guaranteed software engineering excellence, quality, and transparency.
ELEKS is the partner of choice for many leading enterprises, SMEs and technology challengers. We help businesses elevate their value through custom software development, product design, QA and consultancy services.ELEKS is a trusted partner for guaranteed software engineering excellence...
Top Services:
- Software Development
- Mobile App Development
- Cloud Consulting
- Cybersecurity
- AI Development
- Show more
- Location
- Chicago, Illinois
- Number of Employees
- 1000 & Up
- Average Hourly Rate
- $50/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 12 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsELEKS Services
Data sourced from the agency's DesignRush profileAramex TAIT Acino GRTGaz Autodesk Blackboard Havas ESET Eagle teleologica
ELEKS Reviews & Testimonials
Software Development Review from John Armstrong
ELEKS was able to take our vision and help us deliver an app that empowers retail shareholders to make their voices heard. They’ve brought a depth and breadth of technical expertise and user experience design to challenge us on our assumptions on how people would want to interact with the app. From a mobile development perspective, we wanted to go to market with both an Android and an iPhone simultaneously.
Software Development Review from Mark Battcock
We are very happy with our ELEKS partnership; the dedication of the team is exceptional. We would certainly recommend ELEKS and would be happy to work with them again. In fact, they continue to be our partner for the 2nd phase of the CDX project to add even more customer services to the website.
Software Development Review from Huntly Christie
What impressed me about ELEKS is the culture. There is a very strong culture of discipline and performance, and software is a profession where discipline is very important. Good software development can only happen with a strong work ethic, and I think the ELEKS team really understands that.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsTop 1% Software Development Company Trusted By Fortune 500
CraftedQ is a one-stop shop for all your digital needs. Our team of 300+ experts in full-stack development, DevOps, cloud architecture, product development, digital consulting, UI/UX design and project management can help your business create a comprehensive digital presence...
Top Services:
- Software Development
- Web Development
- Mobile App Development
- Staff Augmentation
- WordPress Website Design
- Show more
- Location
- Houston, Texas
- Number of Employees
- 250 - 499
- Average Hourly Rate
- $25/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 14 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsCraftedQ Services
Data sourced from the agency's DesignRush profileAmplify Pitney Bowes Postnord E&Y Accruent Citibank Mckesson PWC GlobalLogic HSBC
CraftedQ Reviews & Testimonials
Mobile App Development Review from Sarahh Palinn
CraftedQ exceeded our expectations in delivering a top-notch custom mobile app for our marketplace. As the Head of Technology and Data Analytics at HackerEarth, I worked closely with their team, and their expertise in mobile app development truly stood out.CraftedQ demonstrated a deep understanding of our project requirements, ensuring a seamless and user-friendly experience. Their commitment to excellence and innovative solutions were evident throughout the development process. The team's proficiency in creating a marketplace app tailored to our needs was remarkable.From the initial planning stages to the final execution, CraftedQ showcased professionalism, meeting deadlines effectively. The collaboration was smooth, and communication was transparent, allowing us to stay informed and engaged at every step.What sets CraftedQ apart is their attention to detail and dedication to delivering not just a product, but a solution that aligns with our business goals. Their technical acumen, combined with a creative approach, resulted in a mobile app that has significantly enhanced our marketplace's functionality and user experience.I highly recommend CraftedQ for any mobile app development project. Their skillful team, commitment to quality, and ability to bring innovative ideas to the table make them an invaluable partner in the tech and development space. We look forward to future collaborations with CraftedQ for continued success in our projects.
Mobile App Development Review from Emilia Thomas
CraftedQ exceeded our expectations in delivering a custom mobile application for Schwarz IT Bulgaria. As the Head of Technology and Data Analytics, I was thoroughly impressed with their professionalism, expertise, and commitment to excellence throughout the project.CraftedQ's team demonstrated a deep understanding of our specific needs and translated them into a seamlessly functioning mobile app. Their approach to mobile app development showcased a perfect blend of creativity and technical proficiency. They consistently went above and beyond to ensure that the final product not only met but surpassed our expectations.The communication throughout the project was transparent and efficient. CraftedQ maintained a high level of collaboration, keeping us informed about the progress and promptly addressing any concerns or modifications needed. Their adaptability to changes and proactive problem-solving were instrumental in the project's success.What sets CraftedQ apart is their unwavering dedication to delivering high-quality results. The mobile application they developed stands out for its user-friendly interface, cutting-edge features, and flawless performance. CraftedQ's attention to detail and commitment to delivering within the agreed timelines are commendable.The entire process, from conceptualization to execution, was smooth and well-managed. CraftedQ's team showcased a keen eye for design aesthetics and a deep understanding of the latest trends in mobile app development. Their innovative solutions added significant value to our project.
Mobile App Development Review from Lea Flatoue
As the owner of Lettuce Eat, I had the privilege of working with CraftedQ on a crucial project - Lettuce Eat 1.0, our mobile app development. From the initial concept to the final launch, our experience with CraftedQ was exceptional.We chose CraftedQ for our mobile app development based on their reputation and expertise in the field, and they exceeded our expectations in every way. The project, Lettuce Eat 1.0, demanded not only creativity but also a high level of technical proficiency, and CraftedQ delivered on both fronts.One of the standout qualities of CraftedQ is their commitment to understanding their clients' unique needs. They took the time to thoroughly comprehend our vision for Lettuce Eat 1.0 and transformed it into a user-friendly, feature-rich mobile app. Their team displayed a remarkable level of flexibility and responsiveness to our evolving requirements throughout the project.The craftsmanship and attention to detail exhibited by CraftedQ are truly commendable. They created a mobile app that not only met our functional requirements but also boasted an aesthetically pleasing design. The user interface they designed was intuitive and engaging, enhancing the overall user experience.Furthermore, CraftedQ's commitment to project timelines and deadlines was a significant asset throughout our collaboration. They ensured that Lettuce Eat 1.0 was developed on schedule, allowing us to make a timely entry into the market.The open lines of communication with their team were greatly appreciated. They were receptive to our feedback and kept us informed at every stage of the development process. This transparent approach made us feel confident in the progress and quality of the project.In terms of cost, CraftedQ provided us with a competitive pricing structure without compromising on the quality of their work. We received excellent value for our investment.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsWe design & develop web and mobile applications. Specializing in outsourcing and AI integration
We are ready to build your project in the digital world. We will help you through the development process from initial analysis to successful launch. We design, build and launch digital products on mobile, web, and connected platforms...
Top Services:
- Software Development
- AI Development
- Staff Augmentation
- Mobile App Development
- CRM Consulting
- Show more
- Location
- New York City, New York
- Number of Employees
- 50 - 99
- Average Hourly Rate
- $79/hr
- Minimal Budget
- $25,000 - $50,000
- Portfolios Count
- 2 Projects Listed
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsMoravio Services
Data sourced from the agency's DesignRush profileJLL CENTRL MALL STARDIO Delivery Hero Notino Wallmark Hyundai Transys Czech Czech Tourism Economia
Moravio Reviews & Testimonials
Web Development Review from James Leonard Ehrlich, DVM
I wanted to outsource front end development while maintaining back end services myself.They started with existing React SPAs, cleaned them up, found and removed bugs, improved user interaction, made clear requests for new endpoints which I implemented and they tested and used.The time difference between my office in eastern USA and theirs in Moravia worked well, as we could meet at their afternoon/my morning and I had the rest of the day to deal with back end or questions they might have.Their professionalism and competency were impressive.I will continue working with them, for years, I hope, in maintenance mode or when we need to expand features.
CRM Development Review from Michal Konopa
New CRM system was successfully rolled out and data was migrated from our old system.Everything was delivered on time. Always willing to adapt to changing needs of the project.
Miroslav Cina's Review Sourced from Google
I had experience for few projects as QA manager and I need to say that Moravio is very progressive company in IT industry.
Reviews verified by DesignRush and sourced from the agency's profile View All ReviewsOptimize Business With AI ERP and CRM Solutions
OntargIT is a consulting group specializing in Microsoft cloud solutions based on Dynamics 365 (ERP & CRM) and the Power Platform. We deliver turnkey projects and provide ongoing support for businesses across North America, Europe, and the Middle East. As a Microsoft Gold Partner since 2009, OntargIT helps...
Top Services:
- CRM Consulting
- Location
- Seattle, Washington
- Number of Employees
- 250 - 499
- Minimal Budget
- $25,000 - $50,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsOntargIT Services
Data sourced from the agency's DesignRush profileToyota COLIN'S Wizz Air MAN Hjort Knudsen Hyundai Saint-Gobain LOréal Aurivo Aker Solutions
Technology and RevOps for PE-backed portfolio companies
DevriX is a technology and revenue operations consultancy for private equity-backed companies between $50M and $500M in revenue. We work with sponsors across the full hold period: technology and data diligence before a deal, systems and RevOps execution after close, and exit readiness end-to-end...
Top Services:
- CRM Consulting
- Big Data Analytics
- Business Consulting
- Managed Services
- WordPress Website Design
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $140/hr
- Minimal Budget
- $25,000 - $50,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsDevriX Services
Data sourced from the agency's DesignRush profileAudi Angel Reyes & Associates Trek Travel SwimSwam Escape Hunt My Store Locator Plus EnviroKlenz diginomica Wet Leasing Verkada
Subscription based, Software Engineering.
At Levisoft, we combine advanced AI tools with expert oversight to deliver complex software solutions at twice the speed. Our MIT-certified tech leads and developers ensure accuracy, efficiency, and security, while dedicated project managers and industry-specific consultants facilitate seamless integration...
Top Services:
- AI Development
- Mobile App Development
- Software Development
- Web Design
- UI/UX Design
- Show more
- Location
- New York City, New York
- Number of Employees
- Under 49
- Average Hourly Rate
- $65/hr
- Minimal Budget
- $25,000 - $50,000
Data sourced from the agency's DesignRush profile, its website, and other relevant accountsLevisoft.io Services
Data sourced from the agency's DesignRush profileUniversidad Iberoamericana UJET Icaarus Flight Solutions Ideabitat Dream Builders
CRM Consultants by City
CRM Consultants by State
Popular Services
Hiring Guide: How to Choose the Top CRM Consultants in the US
What can US CRM consulting agencies do for business?
Leading CRM consultants in the US help businesses implement and optimize CRM platforms to support revenue operations and customer management at scale.
CRM consultants help organizations:
- Centralize customer data across teams
- Automate sales, marketing, and service workflows
- Improve forecasting and reporting accuracy
- Increase user adoption and CRM ROI
- Scale customer operations as the business grows
CRM applications have been shown to increase sales by up to 29%, improve sales productivity by up to 34%, and enhance sales forecast accuracy by as much as 42%, according to Salesforce. And integrating CRM software with AI can lead to a 15% increase in repeat sales.
It follows that the US CRM market reached $17.4 billion in 2024 and is projected to grow to $35.5 billion by 2033, at a CAGR of 8.27%.
Over the past five years, revenue for CRM system providers in the US has increased at a 3.4% CAGR, reaching $45.3 billion.
What should US companies expect to budget for a professional CRM consultant?
The costs reflect the scale of the implementation, the level of customization involved, and the number of teams and systems affected.
Based on project budgets commonly listed by CRM consulting firms on DesignRush, US businesses can expect the following CRM consulting project cost ranges:
- Smaller CRM initiatives and early-stage projects: ~$1,000–$50,000+
Often covering audits, basic implementations, limited customization, or initial rollouts. - More complex CRM deployments: ~$25,000–$100,000+
These projects usually involve advanced automation, integrations, data migration, and multiple user groups.
Hourly pricing
Many US CRM consulting firms advertise hourly rates clustered in the $25–$55 range, while providers with deeper specialization or broader scope may charge around $100–$150 per hour.
Actual costs are influenced by:
- Platform expertise
- Project complexity
- Delivery model
- Post-launch support requirements
What is the normal project timeline for US CRM consulting services?
These projects are shaped by organizational readiness, system complexity, and the number of processes being implemented.
Most consulting engagements follow a phased delivery model:
- Discovery & requirements gathering
- Platform configuration & customization
- Data migration & integrations
- Testing, training & launch
- Post-launch optimization
Based on CRM implementation timelines reported by consulting firms in our directory and supported by industry benchmarks, normal project delivery windows include:
- Discovery and planning efforts: around 2–4 weeks
- Small-to-mid CRM rollouts: approximately 1–3 months
- Large or enterprise implementations: 6–12 months or longer
How to choose the best US CRM consulting company for your business?
With a large number of CRM consulting providers in the US market, selecting the right partner requires careful evaluation beyond certifications alone.
Businesses should consider:
- Clarity of objectives: Defining what success looks like — whether improving pipeline visibility, automating workflows, or enhancing customer experience.
- Platform and industry experience: Prior work with your CRM platform and familiarity with your business model can reduce implementation risk.
- Demonstrated delivery outcomes: Case studies that show how the firm handled configuration, integrations, and adoption challenges.
- Data and integration capabilities: Experience migrating data and connecting CRM systems with other business tools.
- Delivery structure and communication: Clear onboarding processes, timelines, and collaboration expectations.
How to find right provider on DesignRush that fits your budget?
We’ve curated a list of top CRM consulting agaency on DesignRush across multiple price points, so you can identify a vendor that's within your budget.
| High budget: $50,000+ |
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| Low budget: $25,000-$50,000 |
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Beyond budget, our agency directory allows you to filter agency profiles by location, area of expertise, agency reviews, client types, team size, and hourly rates.
What questions should you ask before hiring one of these companies in the US?
Asking focused questions early helps reveal how a CRM consulting firm approaches delivery, collaboration, and long-term support.
Relevant Background
- Which CRM platforms does your team work with most frequently, and how deep is your expertise in each?
- Can you share recent CRM projects similar in scope, complexity, or industry to ours?
- What types of organizations do you most commonly support (SMB, mid-market, enterprise)?
- How do you stay current with platform updates, new features, and best practices?
Services and Processes
- How do you approach CRM customization and integrations to ensure scalability over time?
- What is your process for data migration, validation, and quality assurance?
- How do you handle change requests or evolving requirements during a project?
- Do you provide ongoing optimization, support, or managed services after launch?
Related to Your Project
- What timeline should we expect from discovery through rollout based on projects like ours?
- What does your user training and adoption strategy usually include?
- What level of involvement is required from our internal teams during delivery?
- How do you measure project success and define post-launch outcomes?
Sources
DesignRush sustains a directory of over 40,000 agencies categorized by service category, location, expertise, and reviews. We build our database in two ways:
- Our dedicated team of agency experts actively searches the web for top-performing companies. We then pull information from their websites, online presence, and client testimonials to verify their status and qualifications prior to listing.
- The agencies listed get notified of their profiles on the website and they can choose to claim it or not, which suggests their availability for more collaborations.
Agencies can also reach out to DesignRush and must go through the verification process prior to being listed.
Why companies trust DesignRush
Every agency is independently vetted before it can be listed or ranked
4.8
4.8Some agencies pay for sponsored placement, clearly labeled and held to the same vetting standards.
Frequently Asked Questions About CRM Consulting Firms
What services do CRM consulting companies in the USA provide?
US CRM consulting firms help organizations select, implement, customize, and optimize customer relationship management platforms that centralize data and improve customer experiences.
Offerings vary by provider but most focus on the following core service areas:
- CRM strategy & platform selection: CRM needs assessment, vendor comparison, requirements gathering, and roadmap development.
- CRM implementation & customization: Platform setup, workflow automation, data modeling, custom objects, dashboards, and integrations.
- CRM migration & data management: Data cleansing, migration from legacy systems, system consolidation, and quality assurance.
- Sales, marketing, & service enablement: Sales pipeline design, marketing automation setup, customer service workflows, and reporting.
- Ongoing CRM optimization & support: System optimization, user adoption support, performance monitoring, and ongoing enhancements.
How much does CRM consulting cost in the United States?
The cost of CRM consultants can vary based on platform complexity, number of users, integrations, and the level of customization required.
Based on our agency listing data:
- Entry to mid-range CRM projects: From around $1,000–$50,000+, depending on scope, user count, and implementation depth.
- Larger CRM implementations and customizations: Expect $25,000–$100,000+ for advanced workflows, integrations, and multi-team deployments.
- Hourly rates: US companies commonly list hourly rates in the $25–$55 range, with some agencies advertising higher rates that extend into the low- to mid-hundreds per hour
When can clients expect ROI from a CRM consulting project?
Return on investment from CRM consultants tends to happen in stages, as adoption and optimization progress:
- Short term (1–3 months): Improved data visibility, cleaner pipelines, and reduced manual processes.
- Mid term (3–9 months): Increased sales productivity, better lead management, and improved reporting accuracy.
- Long term (9–18+ months): Higher customer retention, stronger forecasting, scalable revenue operations, and improved customer lifetime value.
What is the normal project timeline for US CRM consulting services?
CRM consultants timelines vary depending on business size, number of users, and system complexity. However, most US-based projects follow predictable timeframes:
- CRM assessment & planning: 2–4 weeks
- Small-to-mid CRM implementations: 1–3 months
- Enterprise CRM rollouts: 6–12+ months
- Optimization & enhancements: Ongoing
How do CRM consultant requirements differ across US industries?
CRM requirements vary by industry due to differences in customer journeys, compliance requirements, and operational complexity:
- B2B & Professional Services: Pipeline visibility, account management, and forecasting accuracy.
- eCommerce & Retail: Customer segmentation, omnichannel engagement, and marketing automation.
- Healthcare: HIPAA-compliant data management, patient engagement workflows, and reporting.
- Financial Services: Security, compliance, and complex customer lifecycle tracking.
- Technology & SaaS: Subscription management, usage tracking, and revenue operations alignment.