Best Pune IT Managed Services Providers

14 Companies - Rankings updated: April 04, 2026

We evaluate every agency on DesignRush according to expertise credentials and client satisfaction ratings. Some placements are sponsored.

India × Pune ×
  • Digital Consulting That Drives Business Innovation

    Robosoft Technologies is an experience engineering company trusted by large global enterprises, ambitious startups, and mid-size companies worldwide. Our mission is to simplify every aspect of digital life, from utility services to entertainment and productivity at work.  [... see all Robosoft Technologies reviews ]
    Location
    Pune, India
    Number of Employees
    500 - 999
    Average Hourly Rate
    $50/hr
    Minimal Budget
    $25,000 - $50,000
    Portfolios Count
    16 Projects Listed

    Robosoft Technologies Services

    • Mobile App Development
    • UI/UX Design
    • Web Development
    • Software Testing
    • Software Development
    • IT Services
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • A Lifestyle Platform starting with Fintech
      Managed Service Providers Project for Fintech Company A Lifestyle Platform starting with Fintech
    • Changing the way people pay
      IT Services Project for Finance Company Changing the way people pay
    Comprehensive analysis done by DesignRush Agency Experts.

    Robosoft Technologies Reviews & Testimonials

    • Issac John
      Issac John Ex-Business Head, Discovery Plus at Discovery India
      5.0
      Wearables Review from Issac John

      A global OTT provider - Discovery+ earlier this year, had a breakthrough launch in a cluttered OTT market like India with a differentiated product targeted at lifelong learners and passionate communities. The team at Robosoft played a significant role in building this multi-platform experience spanning iOS, Android, Web and Fire TVs. Their team comprises an extremely dedicated bunch of folks with a keen problem solving approach and under the stellar leadership of Ravi Teja, Jay Shah, Srinidhi Rao and Pooja Bal, they have been the kind of dependable partners that a lot of brands would be fortunate to have. I wish them and their team the best for their future.

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    • Deepak Porayath
      Deepak Porayath former Head of Bangalore Operations at CapitaLand India
      5.0
      Mobile App Development Review from Deepak Porayath

      Our experience working with Robosoft has been quite good in terms of product and outcomes. With our CapitaStar@Work app for India business, the end goal was to bring our customers and their employees onto a digital platform. The objective was to integrate our solutions such as visitor, parking, and ticketing system management into a single app. CapitaStar@Work caters to our requirements and surely will make life simpler for our users. I would recommend Robosoft to others because it is a good organization to implement technological interventions in any traditional manufacturing, real estate, or brick-and-mortar industry.

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    • Praphull Paliwal
      Praphull Paliwal Ex-Director at McDonald's India
      5.0
      Mobile App Development Review from Praphull Paliwal

      Robosoft has been our digital partner for years. They have helped us manifest our vision of Direct-to-consumer through intuitive designs, effortless experience, and smart technologies. Our mobile-first and multi-experience approach has made users say, “I’m loving it!”. They are our one-stop agency for digital experience.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Warner Bros. Discovery
    • Magnolia
    • HSBC
    • Axis Mutual Find
    • Invesco Mutual Fund
    • McDonald's India
    • Titan World
    • Brightline
    • Al Maha Island
    • Room to Read
    Data sourced from the agency's DesignRush profile
  • We don't just test. We make your products successful.

    QA Mentor is a multi-award-winning global software testing and quality assurance company headquartered in New York, with a team of 400+ QA experts. CMMI Level 3 appraised, ISO 27001, 9001, and 20000 certified. With over 100 global awards and recognitions, serving 400+ clients in 28 countries.  [... see all QA Mentor reviews ]
    Location
    Pune, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000
    Portfolios Count
    2 Projects Listed

    QA Mentor Services

    • Software Testing
    • AI Development
    • Staff Augmentation
    • Managed Services
    • Cybersecurity
    • DevOps Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Security Testing for Finance Platform
      Penetration Testing Project for Finance Company Security Testing for Finance Platform
    Comprehensive analysis done by DesignRush Agency Experts.

    QA Mentor Reviews & Testimonials

    • Lindsey Allard
      Lindsey Allard Co-Founder at PlaybookUX
      5.0
      Software Testing Review from Lindsey Allard

      They move really quickly which is huge for us as a startup. They are also very flexible. We added their team to our slack channel so now it’s so quick to ask them to test certain thing and they meshed with our dev team seamless.

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    • Maria Musillo
      Maria Musillo IT Operations Director at TM Forum
      5.0
      Software Testing Review from Maria Musillo

      Ongoing web application quality assurance testing including new features and regression testing. Additional penetration testing and site scanning. Ability to quickly assign a resource to a new project, little lead time needed. If a resource gets reassigned they do the handover on their end without being dependent on customer.

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    • Domoniq Doby
      Domoniq Doby Lead Quality Assurance at Cie Digital Labs
      5.0
      Software Testing Review from Domoniq Doby

      QA Mentor has been an excellent on demand source for our immediate QA needs. Not only are they prompt and great at executing directions, they exceed expectations. They also have great integrity and are always responsive when needed, and not needed. I will continue to use them for my on demand QA services.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • Vestorly
    • Securrency
    • Bitcentral
    • ButterflyMX
    • Sterling
    • Citi Bank
    • HSBC
    • Amazon
    • Intel
    • Yotta Gate
    Data sourced from the agency's DesignRush profile
  • Your Partner in Growth: Enhancing IT & Non-IT Capacities with Digital Expertise!

    At i-Qode Digital Solutions, we're not just navigating the future of recruitment and staff augmentation; we're creating it. Our essence is innovation, driven by the synergy of cutting-edge technology and strategic talent solutions. We are ISO 27001 and ISO 9001 company.  [... see all I-Qode Digital Solutions reviews ]
    Location
    Pune, India
    Number of Employees
    Under 49
    Portfolios Count
    10 Projects Listed

    i-Qode Digital Solutions Services

    • Staff Augmentation
    • HR Outsourcing
    • IT Services
    • Cloud Consulting
    • AI Development
    • DevOps Consulting
    • Managed Services
    • Software Testing
    • Big Data Analytics
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Life Science
      Managed Service Providers Project Life Science
    • Market Access Strategy
      Managed Service Providers Project Market Access Strategy
    • IT Services
      IT Services Project IT Services
    Comprehensive analysis done by DesignRush Agency Experts.

    i-Qode Digital Solutions Reviews & Testimonials

    • Kent Madsen
      Kent Madsen CTO at Auditdata
      5.0
      Software Testing Review from Kent Madsen

      We have been satisfied overall with i-Qode Digital Solutions` work and measures success based on the delivery of scope and overall quality of their work. The service provider is able to answer questions that arise, and the client has been impressed with the teams operating models.

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    • Enakshi Panda
      Enakshi Panda Review from Google
      5.0

      Enakshi Panda's Review Sourced from Google

      Great place to work!Amazing work culture and team support.Leadership is encouraging and approachable.The company truly values its employees which brings mental peace. Career growth and development are well supported.Happy to contribute and grow with iQode Digital Solutions.

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    • urvashi thakur
      urvashi thakur Review from Google
      5.0

      urvashi thakur's Review Sourced from Google

      I work at I-Qode as a Recruiter.The work environment is very positive, and I feel encouraged and valued every day.teammates are incredibly supportive, which makes collaborating easy and enjoyable.I get plenty of opportunities to learn new skills and contribute to interesting projects that help me grow.

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    Reviews verified by DesignRush and sourced from the agency's profile
    • American Tower
    • Xebia
    • ASIAN
    • Accolite
    • 3i Infotech
    • Enreap
    • LTIMINDTREE
    • Nagarro
    Data sourced from the agency's DesignRush profile
  • SAP Consulting Services

    We help companies fill the SAP skills gaps they desperately need. Whether youre wrestling with a key SAP knowledge holder departure, not having enough BASIS personnel, unable to affor full time on-site consultants, neding coverage for Weekends and Public Holidays, or spread so thin no one can take a vacation.  [... view Apprisia profile ]
    Location
    Pune, India
    Number of Employees
    Under 49

    Apprisia Services

    • Managed Services
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • KIVBF
    • Actavis
    • Argos Cementos
    Data sourced from the agency's DesignRush profile
  • IT Consulting Space - Where Your Vision Drives Us To Deliver Business Impact.

    With 2000+ professionals worldwide, 2600+ technology projects, and 350+ cloud-certified professionals, Jade Global is your ideal IT Services Partner. Jade Global is a member of Oracle, Salesforce, Boomi, ServiceNow, NetSuite, SAP, AWS, and Snowflake providing comprehensive implementation, integration, and  [... view Jade Global profile ]
    Location
    Pune, India
    Number of Employees
    1000 & Up
    Portfolios Count
    1 Project Listed

    Jade Global Services

    • CRM Consulting
    • ERP Consulting
    • ECM Consulting
    • Managed Services
    • IT Services
    • DevOps Consulting
    • Cloud Consulting
    • Software Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Jade Global Reviews & Testimonials

    • Sundar Krishna Silla
      Sundar Krishna Silla Review from Google
      1.0

      Sundar Krishna Silla's Review Sourced from Google

      I was recently interviewed for an SAP CO position at Jade Global. The interviewer requested me to turn on my video, which I did. However, when I asked if they could do the same, they declined.If an interviewer expects the candidate to be on video, it is only fair and professional for them to do the same, fostering a more transparent and respectful interaction.

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    • Shalini Bhojwani
      Shalini Bhojwani Review from Google
      5.0

      Shalini Bhojwani's Review Sourced from Google

      Great company to work for with excellent Leadership and growth opportunities! The Management is very open and approachable. It is a very employee centric workplace with great values and vision.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Cake4Kids
    • Lattice Semiconductor
    • WelbeHealth
    • Nonprofits Insurance Alliance
    • Fellers
    Data sourced from the agency's DesignRush profile
  • Speed. Efficiency. Reliability.

    We're a worldwide technology enterprise dedicated to assisting individuals and companies across the globe in leveraging the potential of technology to navigate its possibilities. Through swift innovation, we customize services and solutions according to your requirements. We hold the belief that everyone  [... view Ubmatic profile ]
    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    Ubmatic Services

    • IT Services
    • Software Development
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • IT Industry
    • eCommerce Industry
    • Fintech Industry
    Data sourced from the agency's DesignRush profile
  • Comprehensive Solutions for Complex Business Matters

    ASC Group is a leading provider for outsourcing services to accounting & Bookkeeping, legal, financial, and Business consulting services to small/medium/large enterprises in India, USA, Japan, Singapore, UK, Canada. The Group carries 25+ years of experience in advising 1000 + business globally.  [... view ASC GROUP profile ]
    Location
    Pune, India
    Number of Employees
    250 - 499
    Average Hourly Rate
    $20/hr
    Minimal Budget
    $1,000 - $10,000

    ASC GROUP Services

    • Market Research
    • Accounting
    • HR Outsourcing
    • BPO
    • Phone Answering Services
    • Business Consulting
    • Software Development
    • ERP Consulting
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    ASC GROUP Reviews & Testimonials

    • Ankush goyal
      Ankush goyal Review from Google
      5.0

      Ankush goyal's Review Sourced from Google

      It has been a wonderful experience working with ASC Group for CFO advisory services. Their support met our expectations, and with their expertise, we were able to resolve major business challenges.

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    • Pooja Jain
      Pooja Jain Review from Google
      5.0

      Pooja Jain's Review Sourced from Google

      "I have been dealing with My ITR return with ASC Group for over a decade now. The firm is highly professional, prompt, efficient and courteous. I would highly recommend ASC services. Keep up the great work !!"

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    • Malav Jain
      Malav Jain Review from Google
      5.0

      Malav Jain's Review Sourced from Google

      "I recently utilized ASC Group business setup services and was thoroughly impressed with their expertise and efficiency.From initial consultation to final setup, their team guided me seamlessly through the process, ensuring compliance with all regulatory requirements.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Panasonic
    • Blackberrys
    • HTC
    • Yamato
    • Mitsui Chemical
    • Modicare
    • Starbucks
    • Oriflame
    • Amazon
    • Genesis
    Data sourced from the agency's DesignRush profile
  • Shield your Business from Cyber threats.

    Founded in 2016, SSM Networks & Software has grown into a trusted security partner for businesses across India and internationally. Our expertise spans Cloud Security, Network Security, Endpoint Protection, Email Security, and AI-driven Threat Intelligence. With over 300 corporate clients.  [... view SSM Networks & Software profile ]
    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $1999/hr
    Minimal Budget
    Under $1,000
    Portfolios Count
    2 Projects Listed

    SSM Networks & Software Services

    • Cybersecurity
    • Cloud Consulting
    • IT Compliance Solution
    • DevOps Consulting
    • IT Services
    • Managed Services
    • AI Development
    • Software Development
    • Email Marketing
    • Web Development
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Clients and Projects

    View Full Portfolio
    • Cyber Security Services for D Y Patil SSK Ltd
      Cybersecurity Project Cyber Security Services for D Y Patil SSK Ltd
    Comprehensive analysis done by DesignRush Agency Experts.

    SSM Networks & Software Reviews & Testimonials

    • Akhilesh Swami
      Akhilesh Swami Review from Google
      5.0

      Akhilesh Swami's Review Sourced from Google

      We recently availed services from SSM Network & Software and had a very smooth experience. The team was responsive, professional, and delivered the work on time with good quality. Their support and follow-up were excellent, which gave us confidence in their service. Overall, a reliable partner and we look forward to working with them again.

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    • Saurav Parhi
      Saurav Parhi Review from Google
      5.0

      Saurav Parhi's Review Sourced from Google

      When service comes along with skill, it's always fantastic. And I feel SSM works on this.Thanks for your support SSM

      Show more
    • Snehal Nale
      Snehal Nale Review from Google
      5.0

      Snehal Nale's Review Sourced from Google

      I am thoroughly impressed with SSM Networks and Software for their exceptional IT services. Their team has consistently provided prompt and timely resolutions. I am grateful for their dedication and high level of service. Thank you, SSM Networks and Software, for your outstanding support.Highly recommended!

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • BPW Trailer Systems India Private Limited
    • Uniken India Pvt Ltd
    • WIKA Instruments India Private Limited
    • Catalyst Trusteeship Ltd
    • Alligators Automations Pvt Ltd
    • R K Dewan & Co
    • TAURAL INDIA Pvt. Ltd.
    • Elcom International Pvt. Ltd.
    • Crystal Honda
    • Japfa Comfeed Pvt Ltd
    Data sourced from the agency's DesignRush profile
  • SwiftinIT Pvt Ltd Your partner in Cloud Software,Mobile Apps,Analytics, Dashboards,AI swiftinit.com

    We provide high end technology and cloud transformation services and SAAS development to clients from Japan, Germany and USA.  [... view SwiftinIT profile ]
    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $16/hr
    Minimal Budget
    $1,000 - $10,000

    SwiftinIT Services

    • UI/UX Design
    • Managed Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    SwiftinIT Reviews & Testimonials

    • vanillaseeker 107
      vanillaseeker 107 Review from Google
      5.0

      vanillaseeker 107's Review Sourced from Google

      Top rated Software Development Company delivering High end cloud transformation, Office 365 SharePoint, Analytics and AI based solutions to clients across the world.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Client from Japan
    • Client from USA
    • Client from Germany
    Data sourced from the agency's DesignRush profile
  • See Beyond, Rise Above.

    Persistent Systems, a renowned global leader in software product development and technology services. Delve into our innovative offerings to stay ahead in the ever-evolving landscape of technology.  [... view Persistent profile ]
    Location
    Pune, India
    Number of Employees
    1000 & Up
    Average Hourly Rate
    $100/hr
    Minimal Budget
    $50,000 & Up

    Persistent Services

    • AI Development
    • Software Development
    • Web Development
    • Mobile App Development
    • Blockchain
    • Cybersecurity
    • Managed Services
    • IT Services
    • Big Data Analytics
    • Cloud Consulting
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Persistent Reviews & Testimonials

    • Sundeep Patel
      Sundeep Patel Review from Google
      5.0

      Sundeep Patel's Review Sourced from Google

      Persistent Systems Ltd is a global software company that provides innovative software solutions to clients worldwide. The Bhageerath office is one of the company's offices located in Pune, India. As an employee of Persistent Systems Ltd, I have had the opportunity to work at this office and experience its work culture, facilities, and environment.Work Culture:The work culture at Persistent Systems Ltd Bhageerath office is excellent. The company values its employees and provides a supportive environment that encourages creativity, innovation, and collaboration. The office has an open-door policy, and employees are encouraged to share their ideas and opinions freely. The management is approachable and provides ample opportunities for career growth and development.Facilities:The Bhageerath office has excellent facilities that cater to the needs of its employees. The office is spacious and well-equipped with state-of-the-art technology and infrastructure. The office has a modern cafeteria that serves a variety of delicious food and beverages. The office also has a gymnasium, a recreation room, and a meditation center, which are available to employees to use during their free time.Environment:The environment at Persistent Systems Ltd Bhageerath office is conducive to work. The office is located in a peaceful and quiet area, away from the hustle and bustle of the city. The office is surrounded by lush greenery and has a beautiful view of the nearby hills. The office has an eco-friendly policy and encourages its employees to adopt sustainable practices.Employee Experience:As an employee of Persistent Systems Ltd Bhageerath office, my experience has been excellent. The company provides a supportive and inclusive work environment that values its employees. The facilities and amenities provided by the company are top-notch, which makes it a great place to work. The company also provides ample opportunities for career growth and development.Conclusion:In conclusion, Persistent Systems Ltd Bhageerath office is a great place to work. The work culture is excellent, and the company values its employees. The facilities and amenities provided by the company are top-notch, which makes it a comfortable and enjoyable place to work. The environment is conducive to work, which makes it an ideal location for an office. Overall, it is a highly recommended place to work.

      Show more
    • Harshad N
      Harshad N Review from Google
      5.0

      Harshad N's Review Sourced from Google

      Well known IT company in Pune. Founded and managed by Dr Deshpande.Persistent family known for their social service along with the core business in IT sector..

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    • Praveen Soni
      Praveen Soni Review from Google
      5.0

      Praveen Soni's Review Sourced from Google

      One of the best IT company in pune. Location and offices are best. Personally I likes the name of buildings.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • GB Bank
    • Qapita
    • Vermont
    Data sourced from the agency's DesignRush profile
  • We're a Cloud-First Company.

    Flentas specializes in assisting startups, SMEs, and enterprises in harnessing the complete capabilities of cloud technology. As AWS advanced consulting partners, our team of certified cloud engineers guides you through every phase of your Digital Transformation journey, ensuring optimal return on investment.  [... view Flentas profile ]
    Location
    Pune, India
    Number of Employees
    100 - 249

    Flentas Services

    • Cloud Consulting
    • DevOps Consulting
    • Managed Services
    • AI Development
    • IoT
    • Software Development
    • Blockchain
    • Software Testing
    • Mobile App Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Flentas Reviews & Testimonials

    • Aditya
      Aditya Review from Google
      5.0

      Aditya's Review Sourced from Google

      A young, and speedily growing organization. One of the better places to work, grow & excel. An amazing work culture with a friendly and cooperative team.

      Show more
    • Akshay Shah
      Akshay Shah Review from Google
      5.0

      Akshay Shah's Review Sourced from Google

      A best place to explore Cloud technology in and out.... A best working environment...Feeling good to be here...

      Show more
    • Harshal Ogale
      Harshal Ogale Review from Google
      5.0

      Harshal Ogale's Review Sourced from Google

      There are endless opportunities to explore and advance your career at Flentas. The environment is very comfortable and encouraging. The co-workers are very kind and professional with a lot of experience. It’s a Very nice place to work without any stress.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Godrej
    • iBall
    • Ketto
    • Ludo King
    • 63 Moons
    • Joi
    • 360 Vuz
    Data sourced from the agency's DesignRush profile
  • Digital disruption made easy.

    Devnco is a team of disruptive technologists passionate about creating an impact in the constantly evolving digital world. We work with organizations as strategic partners to bring digital disruption and solve real-time challenges through purpose-driven solutions. Specializing in web and mobility resources  [... view Devnco Technologies profile ]
    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $25/hr
    Minimal Budget
    $1,000 - $10,000

    Devnco Technologies Services

    • Mobile App Development
    • Software Development
    • AI Development
    • Managed Services
    • Web Development
    • Product Design
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Trajectory
    Data sourced from the agency's DesignRush profile
  • Redefining Possibilities Together

    Sucetas Technologies delivers powerful AI, ML, and digital solutions that transform business operations. Along with custom software, CRM, ERP, and e-commerce, we help organizations automate processes and scale confidently.  [... view Sucetas Technologies profile ]
    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $30/hr

    Sucetas Technologies Services

    • Software Development
    • AI Development
    • CRM Consulting
    • ERP Consulting
    • Mobile App Development
    • Web Development
    • Managed Services
    • IoT
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts
    • Virtus Digital Media
    • Om India Groups
    • Editau
    • Dunefox
    Data sourced from the agency's DesignRush profile
  • Driving Next Generation Innovation.

    Techechelons provides expert digital solutions in DevOps, Mobile & Web, Startup Services, eCommerce, Staff Augmentation, and more, leveraging over 12 years of experience to empower client success. With our comprehensive suite of services, we ensure that your digital needs are met efficiently and effectively  [... view Techechelons profile ]
    Location
    Pune, India
    Number of Employees
    Under 49
    Average Hourly Rate
    $45/hr
    Minimal Budget
    $10,000 - $25,000

    Techechelons Services

    • Mobile App Development
    • Web Development
    • eCommerce Development
    • WordPress Website Design
    • Software Development
    • DevOps Consulting
    • Staff Augmentation
    • Managed Services
    • AI Development
    • IT Services
    Data sourced from the agency's DesignRush profile, its website, and other relevant accounts

    Techechelons Reviews & Testimonials

    • BNL
      BNL Review from Google
      5.0

      BNL's Review Sourced from Google

      Started as an intern and the got converted to SDE. Worked in this company for 1.5 years. The best part of working here are the fun projects you can work on, that requires you to build your tech knowledge. Overall had a really great time working in TE.

      Show more
    • radhika sajwani
      radhika sajwani Review from Google
      5.0

      radhika sajwani's Review Sourced from Google

      Working as an intern at Techechelons was one of my best experiences. Practically I learnt to implement many concepts which I just read as a part of academics. Our mentor and our colleagues helped us everytime we faced a problem. Techechelons is a great place where one can experience a corporate life.

      Show more
    • Mrunal Pathak
      Mrunal Pathak Review from Google
      5.0

      Mrunal Pathak's Review Sourced from Google

      I joined Techechelons as an intern and then got placed in the same company, very nice working environment with great mentors, I got so much technical insights while working here, freedom to learn new technologies, flexible working hours, highly motivating, convenient location. Overall it's a good experience to be a part of TE team.

      Show more
    Reviews verified by DesignRush and sourced from the agency's profile
    • Floc
    • Anvayins
    • Outdoorgoats
    Data sourced from the agency's DesignRush profile

Frequently Asked Questions

What is a managed IT service provider, and how does it differ from traditional IT support?

It is a company that takes over the responsibility of running and maintaining a business’s IT systems. Instead of hiring a full in-house team, companies outsource network monitoring, technical issue resolution, and data security to a managed services provider (MSP). 

In the United States, the managed services market is projected to reach over $119 billion by 2031, driven largely by demand for cloud, security, and compliance expertise.

The key difference between managed service providers and traditional IT support comes down to approach, scope, and value: 

CategoryTraditional IT support (Break-Fix) Managed IT Service Provider 
ApproachReactive: Issues are addressed only after they occur Proactive: Continuous monitoring prevents issues before impact 
Scope of servicesLimited: Focused on isolated tasks like troubleshooting or hardware fixes Comprehensive: Covers cloud computing, cybersecurity, infrastructure, and more 
Engagement modelTransactional: Engaged only when problems arise Ongoing partnership: Aligned with long-term performance and digital transformation goals 
Cost structureUnpredictable: Variable costs based on incidents and repairs Predictable: Fixed monthly pricing for consistent budgeting 

Which services do IT managed services companies offer?

They deliver a broad range of managed IT services to keep systems running efficiently, securely, and in alignment with business goals. Rather than offering one-off fixes, these providers deliver comprehensive IT solutions that combine support, strategy, and ongoing optimization.

  • 24/7 system monitoring and maintenance: Continuous oversight of systems to detect, prevent, and resolve issues before they disrupt business operations.
  • Help desk and end-user support services: On-demand technical assistance for employees to resolve IT issues quickly and keep productivity high.
  • Server, network, and device management: Ongoing management of core infrastructure to ensure performance, connectivity, and reliability across all systems.
  • Security patching and software updates: Regular updates to fix vulnerabilities, improve performance, and protect systems from emerging cyber threats.
  • IT infrastructure planning and optimization: Strategic design and ongoing improvement of IT environments to support scalability, efficiency, and business growth.
  • Cybersecurity and data protection: Advanced services and threat monitoring, email security to prevent phishing and ransomware attacks, network security and endpoint protection, and data protection, backup, and compliance support.
  • Data backup and disaster recovery: Managed IT services providers help organizations prepare for and recover from disruptions by handling backup management and secure data storage, disaster recovery planning and testing, and rapid system restoration after outages or cyber incidents.
  • Cloud hosting and management, including cloud migration from on-premises systems to platforms like Google Cloud, ongoing management of cloud services and hybrid environments, and the design of scalable cloud solutions for performance and cost efficiency. 

When should a company switch from break-fix IT support to a managed solution?

It should switch when reactive IT support is no longer enough to keep systems secure, reliable, and cost-effective. If your business is growing, adopting cloud services, or facing increasing security risks, managed IT services offer a more proactive and scalable approach.

Key signs it’s time to switch:

  • Frequent downtime or recurring IT issues: If problems keep happening, a managed IT service can proactively monitor and maintain systems to prevent disruptions.
  • Unpredictable IT costs: Break-fix support leads to unexpected expenses, while managed services provide predictable monthly pricing.
  • Rising threats: Without strong cybersecurity services, your business is at risk
  • Moving to the cloud or scaling operations: Managed IT service providers can support cloud migration, manage cloud providers, and deliver scalable cloud solutions.
  • Limited internal IT resources: If your team is stretched thin, these providers offer expert support services without the need for in-house hiring.
  • Need for a long-term IT strategy: A managed solution helps align information technology with business goals, supporting digital transformation and growth.
  • Operating in competitive markets: Businesses across the United States, including New York, New Jersey, and Los Angeles, require reliable technology solutions to stay competitive.

How much do managed IT services cost?

Managed IT services typically cost between $80 and $200 per user per month, though exact pricing depends on your business size, the number of devices, and the range of services included.

IT managed services companies also offer the following pricing models:

  • Per device: $50-$150 per device/month
  • Flat rate: $3,000-$10,000+ per month for full support
  • Tiered plans: Price varies by service level
  • À la carte: Flexible, starting at a few hundred dollars/month

What industries benefit most from managed IT services?

Any business that needs reliable IT support, predictable costs, and strong data protection can benefit from managed IT services.

For example:

  • Small to mid-sized companies that don’t have full in-house IT teams
  • Healthcare providers who must protect sensitive patient data
  • Financial and legal firms that need strict compliance and security
  • Fast-growing startups that need scalable IT support
  • Retail and eCommerce companies that run online sales platforms
  • Manufacturers that rely on connected systems and automation

What should you look for when choosing a managed IT services company?

You should focus on a few key factors that determine reliability, security, and long-term value, including:

  • Experience and proven results: Look for managed IT service providers with a strong track record, supported by real client outcomes or a relevant case study. 
  • Range of managed IT services: It should offer comprehensive IT solutions, so you don’t need multiple service providers. 
  • Customized approach: It should offer tailored solutions that align with your business goals, infrastructure, and growth plans. 
  • Transparent pricing: Choose a provider with clear, predictable pricing for managed services, avoiding hidden fees or unexpected costs. 
  • Cloud expertise: Strong managed service providers should support cloud migration, manage cloud providers like Google Cloud, and deliver scalable cloud solutions.
  • Service level agreements (SLAs): Defined response times and performance guarantees ensure consistent, reliable support services. 
  • Scalability: Your managed solution should grow with your business, supporting expansion, new technologies, and digital transformation. 
  • Reputation and credibility: Established managed IT services companies demonstrate reliability through client successes and industry presence. 
  • Strategic partnership mindset: A strong MSP acts as a long-term partner, helping guide technology decisions and optimize your information technology environment. 

About The Author and Expert Reviewer

Selina Garcia has authored 500+ articles and edited 50+ published books in economics, law, and history. Her unique blend of experiences allows her to approach content creation from a well-rounded perspective. Currently, Selina applies her expertise to producing insightful articles on IT, software, and applications for DesignRush.

Former Development Director

Sergio is a technology leader with over six years of experience managing global teams and delivering projects across fintech, sportstech, and B2B platforms. At DesignRush, he drove product growth and development execution, building tools that speed up processes by 95% and cut costs by 35% while maintaining full uptime.