Ange Monitto Review from Google

2.0★

Ange Monitto's Review Sourced from Google

Unfortunately, my experience with JAF Digital didn’t meet expectations.As a small business owner in the wellness space, I was looking for a more strategic, hands-on partnership, to assit me with Meta advertising — one where the team would take initiative to monitor and optimize ad performance, offer guidance, and keep me updated without me needing to constantly follow up. Instead, I found myself chasing updates and struggling to get clarity on what was working.There were also significant missteps that directly impacted my business. The ad budget was set to $120/day instead of the agreed $50/day, which cost me an extra $490 with ROAS, and I didn’t feel proper accountability was taken for the mistake. After paying, there was also a 10-day delay before any work began, and I only found out the reason (a missing receipt) after following up multiple times.More concerning, my ad account performance actually went backwards. My existing ads — which had been performing — were all turned off and replaced with new ones that underperformed. I also later discovered ads were being targeted in the Philippines, even though my business is based in Melbourne, Australia.Since moving to a new ad agency, they’ve also identified multiple errors in my ad account setup, including spelling mistakes and structural issues that should have been caught earlier. This only confirmed that the attention to detail and strategy just weren’t there.There were some positives. The spreadsheet created for tracking was a good system in theory and Gerly, my project manager, was very lovely and kind to work with. But without proper processes to implement and act on that system, it felt pointless.Overall, while the communication with Gerly personally was kind, the execution and quality of work fell short. After one month, it was clear this wasn’t aligned with the level of service I was seeking. I hope this review helps other business owners make an informed decision.

Mary Joy A. Katindig Review from Google

5.0★

Mary Joy A. Katindig's Review Sourced from Google

JAF Digital Marketing and IT Services is such a really great company. All digital marketing and IT related works became easier with their help. The people and management of it as well are passionate and customer-oriented. Highly recommended!

De Castro Kyllie Marie Review from Google

5.0★

De Castro Kyllie Marie's Review Sourced from Google

I would highly recommend JAF Digital to any businesses looking for a fast-paced and rewarding career in digital marketing. I witnessed JAF Digital fosters a culture of learning and innovation, and I've had the opportunity to work on a wide range of projects with talented employees.

Randy Rodney Review from Google

5.0★

Randy Rodney's Review Sourced from Google

We love 'The Digital Marketing People' is our secret weapon. They have tools that help us compete with our competition in a way that we get the advantage. When they optimized our website, we immediately started to get more leads without changing anything. They are amazing.

Kevin Brown Review from Google

5.0★

Kevin Brown's Review Sourced from Google

Extremely knowledgeable and very detailed in ensuring every aspect of our marketing requirements were met. Made recommendations based on our needs which were discussed during our initial meeting. Submitted a detailed proposal outlining all items agreed upon. Continuous support and follow up throughout the process. Customers are finding us and contacting us through the methods which were initially discussed. Thanks for everything so far!

Kimberly Blanchard Review from Google

5.0★

Kimberly Blanchard's Review Sourced from Google

The team met with me on several occasions to get a clear vision of what my needs were for my website and then communicated with me regularly throughout the process to ensure the project was coming together as I had hoped. Very friendly, professional and efficient!