20 Thomas Riley Rd, Toronto, M9B0C3, Canada
Craft Innovations Overview
Number of Employees
Under 49
Minimal Budget
$10,000 - $25,000
Average Hourly Rate
$50/hr
Year Founded
2019
Craft Innovations is a global research & UX design firm with offices in Canada, the EU, and Ukraine. We help leaders explore customer needs and create products & services people are excited to use.
If you are a startup (from the seed stage), SME, or Government organization we can help with the following:
CI is trusted by Mastercard, UNDP, BAT, top banks in the EU, transportation services, fintech, and investment groups, Game/Web3 development companies, a number of IT product firms and startups, global billing solution providers for telco, food, and non-food retail, q-commerce, many others.
We speak with businesses in a business language and understand the needs of stakeholders.
If you are a startup (from the seed stage), SME, or Government organization we can help with the following:
- market research, product hypothesis validation, pricing, and customer experience assessment.
- create a UX/UI design for your website, platform, or application with a focus on high conversion rates, user engagement, and top-level customer satisfaction.
- design the entire product from scratch and bring it to life. Full cycle process: research -> design -> tests -> development -> support.
- enhancement of existing Customer or Employee experience.
- qualitative and quantitative research services:
- B2B / B2C segments
- CxO-level respondent recruiting
- North America, EU, MENA regions
- data-driven UX/UI design:
- corporate, product, gaming, and e-commerce websites
- SaaS platforms and App (B2B/B2C)
- usability and product testing:
- of SaaS, e-commerce, and App
- eye-tracking equipment and software - value proposition and revenue model development process based on data and customer tests.
- support of MVP development, market tests, conversion optimization
CI is trusted by Mastercard, UNDP, BAT, top banks in the EU, transportation services, fintech, and investment groups, Game/Web3 development companies, a number of IT product firms and startups, global billing solution providers for telco, food, and non-food retail, q-commerce, many others.
We speak with businesses in a business language and understand the needs of stakeholders.
Headquarters
20 Thomas Riley Rd, Toronto, M9B0C3, Canada
Craft Innovations Services
Areas of Expertise
- Market Research Expertise
- Web Design Expertise
Market Research Expertise
Market Research Expertise
- Data Analysis
- Interviews
- Surveys
Web Design Expertise
Web Design Expertise
- B2B
Industries
- Finance
Craft Innovations Portfolio
FinancialNeofin - fintech SaaS platform
B2BUployal - SaaS CRM& Loyalty platform
B2BBoard Business Club
Web DesignClubSupport
Craft Innovations Reviews
Submit a review
UX Design for Banking CompanyProject Type: User ExperienceReview Date: 17 October, 2023Yuliya Shtypula expresses high satisfaction with Craft Innovations' performance. Its involvement led to significant enhancements in the client's app's UX and overall improvements, aligning perfectly with the project goals. Shtypula highlights the agency's exceptional skills in delivering results, uncovering valuable insights, and fostering innovation. (Source: 3rd Party Review Platform)Rating:- Work Quality:
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UX/UI designProject Type: Web DesignReview Date: 14 March, 2023Impressively, Craft Innovations consistently yielded high-quality deliverables. They demonstrated understanding, enthusiasm, and diligence in handling feedback, tests, and improvements. Beyond their prompt and responsive communication, their ability to go the extra mile for the project was notable.Rating:- Work Quality:
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Market Research for Plant Life Identification AppProject Type: Market ResearchReview Date: 9 March, 2023The client was satisfied with the final product and expressed a desire to work with Craft Innovations again. They were especially praised for their flawless project management and top-notch communication. They understood the client's users with a very attentive strategy.Rating:- Work Quality:
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Website Development for Digital Marketing AgencyProject Type: Website DevelopmentReview Date: 4 March, 2023Craft Innovations accurately completed the project and delivered a modern, on-brand, and unique website. The team maintained seamless communication of every phase through Messenger, ensuring timely delivery. Overall, their creativity, attentiveness, and determination impressed the client the most.Rating:- Work Quality:
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UX/UI designProject Type: Web DesignReview Date: 27 February, 2023Craft Innovations created all the website's styles, icons, and UI elements. The new website attracted users, and the client was happy with the website's conversion rate. Moreover, the client was impressed by the vendor's deep UX and conversion knowledge and effort to achieve great results.Rating:- Work Quality:
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UX audit of Banking AppProject Type: User ExperienceReview Date: 23 February, 2023Thanks to Craft Innovations' engagement, Craft Innovations implemented and enhanced the client's app's UX providing improvements and achieving the project goals. Their ability to deliver results, discover and connect insights, and innovate stood out in the partnership.Rating:- Work Quality:
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Market Research for MastercardProject Type: Market ResearchReview Date: 19 February, 2023Craft Innovations' output was well-accepted by end clients by its launch. The team had an effective workflow that was very business-oriented. Furthermore, they developed a product that takes strategic goals and existing limitations into careful consideration.Rating:- Work Quality:
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UX/UI designProject Type: Web DesignReview Date: 15 February, 2023Craft Innovations delivered a great UX/UI design for the website. Their team was entirely focused on the task at hand — they used their experience and methodical approach to deliver for the client.Rating:- Work Quality:
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UX/UI design & developentProject Type: Web DesignReview Date: 11 February, 2023With the Craft Innovations' inputs, the client was able to sell one project and received three leads within two weeks. The team went the extra mile to deliver excellent results. They made everything possible and were experts in the industry.Rating:- Work Quality:
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Customer Research for Retail ChainProject Type: Market ResearchReview Date: 5 February, 2023Craft Innovations successfully gathered insights from over 1000 qualitative and quantitative research respondents, enabling the company to modify their program. The team perfectly communicated the project, showcasing a high level of diligence. Overall, their business acumen was pivotal to success.Rating:- Work Quality:
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Customer research projectProject Type: Market ResearchReview Date: 1 February, 2023The client was able to understand customer insights and analysis of competitors. Craft Innovations' recommendations also added value to the business. The team was effective and was receptive to feedback, which impressed the client.Rating:- Work Quality:
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Craft Innovations Clients
- MasterCard
- CanadaVisa
- UNDP
- BAT
- ClubSupport
- Aglet
- Roche
- Neofin
- PrivatBank