Freshworks
Transforming Businesses With IT Services
2950 S. Delaware Street, Suite 201, San Mateo, California 94403, United Stateshttps://www.freshworks.com
Freshworks Overview
- Number of Employees
- 1000 & Up
- Minimal Budget
- Inquire
- Average Hourly Rate
- Inquire
- Year Founded
- 2010
By combining intuitive design with advanced technology, Freshworks simplifies complex IT processes, allowing businesses to scale efficiently. The agencys commitment to innovation and customer-centric solutions has made it a trusted partner for companies seeking to optimize IT services and drive long-term success.
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Freshworks Services
IT Services Expertise
- IT Consulting
Managed Services Expertise
- Disaster Recovery
- Help desk
- Network
- Security
Freshworks Reviews
Reviews from Google Maps are available on this profile.
KINDA SCAMMY WHEN YOU TRY TO CANCEL AFTER THE TRIAL PERIOD. BEWARE!! "David Mangold's Review Sourced from Google
I just purchased Freshworks CRM the sales rep was extremely helpful but didn't know the product that well and ambelished on some of it's capabilities for integration. She talked me into a one year purchase rather than month to month, after 3 weeks I decided the product wasn't for me asked for an 11 month refund. "No refunds are given is what was told to me" I wouldn't recommend signing up for a year. "daryl ayers's Review Sourced from Google
Stay away from their software, specifically their CRM offerings. We were lured in by the low price (for the claimed features) - but you really get what you pay for: the software is extremely bug ridden with features that do not work as advertised (Examples: SMS messages sometimes fail to send, the status of records gets incorrectly set, reports generate incorrect data. They really should focus on fixing the existing feature set before trying to ship new products or features. Support is non existent, we are constantly given support that is incorrect (and have to correct Freshworks own employees about the way a feature or function works). We were locked out of our account after a migration shutting down our business for days with no response from technical support, our account manager, or senior account manager. Don't make the same mistake as us! "Dan Haddad's Review Sourced from Google
Very bad experience with Freshworks. We had to pay 10,000 euros in advance but the software did not work. After supposedly a team of 5 developers couldn't solve the problem even after one month, I wanted to use the right to dissolve the agreement and get a refund based on their terms. However, Freshworks now suddenlty indicates that it was due to our own doing. Strange that 5 developers could not see that in a month time and that they were talking about working on the bug all the time. Very cheap and no responsibility. I strongly advise against working with this party. Software did not work and they take no responsibility. Shame about the 10,000 euros. Starting legal actions now! "Jan Visser's Review Sourced from Google
Freshworks takes the boring out of IT world, I love there solutions. "Aremu Dapeace crew's Review Sourced from Google